Hotel des Vosges BW Premier Collection

Une salle de sport qui ne devrait même pas être mentionnée. Elle est dans un sous sol sans eau sans serviette et un appareil sur 3 Hs. Dommage que cela ne soit pas au niveau de l'hôtel Petit déjeuner parfait et varié

Very clean room. Air conditioning works well. Disappointed with the "fitness area": in the basement, no air, and just a treadmill and an eliptical

One of the best hotels on our 3week stay. Literally across the street from main train station. Very safe and clean area. Lots of food choices in the area and walking distance to all the historical areas. Room was beautiful! They had a useable antique elevator that was so quaint! We used it all the time just for the fun of it! Had a lovely sauna area but didn’t have time to use it. Breakfast was good but area was too small for lots of people to move around loading plates with food. Our room was beautiful and bathroom had a towel warming rack!

Clean nice room, great location and facility. Very nice breakfast. Room service quality depends on the person cleaning of the day, somehow tucks the bedsheet in together with the blanket, so when removing blanket, bedsheet comes out too. They forget to replace towels and water, but all it takes is a phone call and all problem would be solved so no issue. The front desk is amazing. The fitness center is not really a fitness center, just a sad gloomy room with a treadmill, bike and elliptical. Overall great stay, the things mentioned above didn't affect the quality of stay. Appears to be the best hotel around strasbourg station, would recommend.

The room was American-sized, big enough for a small sofa, and very quiet. There was a good buffet in the morning. There were also a couple of dining options and a bar. We walked almost everywhere, but when we did need a cab, the hotel staff was there to help in English if needed. A doorman opens the door as you come in, and as you leave, they speak good enough English that you won’t feel stranded. I would absolutely stay again, and we plan to do so next year.

Good location for proximity to train station. Otherwise, there are probably better options for seeing the sites. Carpet in room was overdue for cleaning, but otherwise the hotel was clean. I had been looking forward to using the spa/sauna, but this costs 30€ per 30 min of use-that was a huge disappointment. In hindsight, I would have preferred to spend a little more for a hotel closer to center near nicer restaurants and neighborhood with amenities that were included.

Hôtel propre, agréable et confortable. Dommage que le Spa soit payant. La chambre que j'occupais était assez bruyante côté rue.

The deco of the lobby & halls, the location near the train station, and the restaurant within the hotel were its strongest features. The courtesy of the staff and the pleasant layout of the room were appreciable. The price was okay, but it reflected the convenient location.

God frokost. Savnet en BAR om kvelden!

The hotel has a perfect location across the railroad station and at walking distance to all main attractions and restaurants. Very clean and has a great brasserie or restaurant at the first floor. Staff very helpful and professional.

Personnel à l’écoute et accueillant. Chambre mal nettoyée malheureusement, poils et cheveux dans la baignoire et lequel le toilette. Toiles d’araignées principalement au dessus de la baignoire. Poussières. Mauvaise isolation je n’ai dormi que 3h avec les voisins de chambre qui faisait la bringue En dehors de ça cadre sympathique et gare à proximité, très utile pour un départ tôt

Great location Friendly staff Clean room

Chambre grande , propre confortable et silencieuse. Décoration agréable. Salle de bains moderne et impeccable. Personnel très agréable. Petit dejeuner varié .

Clean room, very friendly and helpful staff and great location.

I recently had a disappointing experience at Hotel des Vosges that I feel compelled to share. From the moment I checked in, it was clear that cleanliness was not a priority. On my first night, after a long day exploring Strasbourg, I stepped into the shower and emerged ready to unwind. However, when I reached for a towel, I was appalled to find it damp and stained with a sticky yellow bodily fluid. This was a major red flag. I immediately called the front desk, only to be told that they had no large towels available—just hand towels. I had no choice but to accept this subpar option. After drying off, I climbed into bed, only to discover hairs and brown/red stains on the linens. Again, I reached out to the front desk. They promised extra linens and assured me that the bed would be properly cleaned the next day. It became evident that the room had not been thoroughly cleaned between guests, which was deeply unsettling. The issues didn’t stop there. The air conditioning was either malfunctioning or nonexistent, and basic amenities like soap and paper towels were frequently not replenished. Overall, cleanliness is paramount for me, and this experience was the dirtiest I’ve ever encountered in a hotel. I cannot recommend Hotel des Vosges based on my stay. If you value a clean and comfortable environment, I suggest looking elsewhere.

Clean nice room, great location and facility. Very nice breakfast. Room service quality depends on the person cleaning of the day, somehow tucks the bedsheet in together with the blanket, so when removing blanket, bedsheet comes out too. They forget to replace towels and water, but all it takes is a phone call and all problem would be solved so no issue. The front desk is amazing. The fitness center is not really a fitness center, just a sad gloomy room with a treadmill, bike and elliptical. Overall great stay, the things mentioned above didn't affect the quality of stay. Appears to be the best hotel around strasbourg station, would recommend.

This was a really pleasant hotel. The room was immaculately clean and a good size. USB ports in several places including conveniently beside the bed. The air conditioning was excellent. When I unfortunately became unwell on the last day the staff could not have been more helpful.

Housekeeping kept taking my dirty towels from the tub and putting them on the rack. They also only gave me one set of towels, so after washing my hair I had no small towel for days. I had to ask for TP and they forgot my VIP gift until checkout.

At the checkin staff were very rude and sarcastic. No concept of customer service. They didn’t clean the room properly. Only Sara at front desk was super curtious and helpful

Clean newly remodeled room , staff very efficient and helpful. Right across from train station.

We absolutely adored this hotel. Our suite room was huge with plenty of windows overlooking the train station square. The staff were very friendly, welcoming, and helpful. The building had old-world European charm with modern amenities. Our bathroom was huge and clean. Our only negative observation is that the mattresses on the beds were too firm.

We liked the convenience of the hotel as we needed to be near the station . Our only reservation about the room which was excellent, we couldn't make the air conditioning work. The room was very hot so we opened the window. This made our night rather noisy.

4+Star hotel in very close proximity to the Strasbourg train station. Courteous multi-language reception staff, clean spacious room and excellent amenities.

5 night at this hotel and here’s my review PROS: -fantastic location, literally across from train station . We did daily day trips and used train station a lot . -average size room (prob large per European standards) -comfortable beds and great linens, good choice of pillows -large bathroom with amazing towel warmer, shower with strong water pressure -overall good breakfast (was included in the price of our stay ) -kind customer service -clean facilities CONS: -rooms have very limited storage space for your clothes -BATHROOM: Huge hazard for those with either limited mobility or simply being short . Entrance into the bath tub is challenging (huge step up with no handles and with extremely slippery surface of the bath tub ) -for a 4 ⭐️I’m shocked to see that only 1 small bottle of shampoo is offered . No conditioner/no body lotion /no mending kit etc -HOUSEKEEPING: clearly they don’t care if you put “do not disturb “ sign I didn’t want my room made one day and yet it was ignored. Interestingly enough only one towel was changed , trash left behind and my face cleanser disappeared. On other days , hand towels were left behind and only large once were exchanged -BUFFET breakfast The same stale walnuts (for yogurt)were there and with each upcoming days fresh fruit started to disappear, nothing was re stocked . -We asked to fix the window one day and it was never done . -common areas bathrooms was constantly missing either toilet paper or soap.

Température de la chambre trop élevée impossible à réguler (climatisation pas en service, fenêtres fermées à clé). Chambre standard petite, peu fonctionnelle. Literie moyenne.

Hôtel propre, agréable et confortable. Dommage que le Spa soit payant. La chambre que j'occupais était assez bruyante côté rue.

The staff are kind and supportive, but the back rooms are cramped and have a sad ambiance, although they are clean.

Convenient to train station. Nice property with view. Strange for a 4star no good coffee machine in room which is inconvenient, only one bottle of water for 3 nights, no lotion in room. Larger bathroom , nice towel and water pressure. Good bed.

Across the street from the train station. Beds were very comfortable. Room was good size and could open up windows for fresh air.

Large luxury suites, very good value

This property is very nice. We reserved a jr. suite because we travelled with my 10 year old grandson. Inez at the front desk was so helpful and nice. She upgraded us to a balcony suite and guided us to a great restaurant. The staff is very nice here. Very nice stay.

Godt hotel og god beliggenhed. Air condition på værelset virkede ikke og blev straks ordnet, da jeg henvendte mig i receptionen. Kan anbefales.

Great hotel. Very well located. Excellent staff, friendly and professional

One of several similar-looking hotels right across from the main train station. While the immediate blocks nearby leave a bit to be desired in terms of restaurant quality, the onsite spot was surprisingly good it is a short walk into central Strasbourg. Our room was a bit cramped and lacked some basics like coffee service or adequate shelving, but adequate for a short stay. The real value for us was that upon arrival we had just had a suitcase stolen on the train from Colmar (keep your bags within sight folks, and use AirTags), and the front desk staff was very kind in trying determine what authorities to contact, where to shop for replacement items, and expediting our room availability. Thank you Hotel des Vosges for making a very stressful experience a bit easier to deal with

Merci pour votre accueil, votre générosité et surtout pour cette belle énergie qu’on retrouve toujours chez tout votre personnel. Votre chaleur et votre hospitalité ont rendu notre séjour inoubliable Il ne manquait qu’une météo favorable On reviendra..

Dame a l'accueil ce matin odieuse refuse de me donner la facture. Comportement préjudiciable pour l’établissement jamais je ne retournerai dans cet hôtel

At the checkin staff were very rude and sarcastic. No concept of customer service. They didn’t clean the room properly. Only Sara at front desk was super curtious and helpful

The Hotel des Vosges was a lovely, calming spot in our travels. The room was relaxing, the staff was very helpful, and the location was great. Highly recommended it.

Lovely room, spotlessly clean, but the staff were quite abrupt and were not particularly helpful. We asked at check-in if we could still eat in the restaurant, as we were late arriving (21.15pm), and were told the restaurant was open until 10pm but we would have to get in a little before then. We dropped our stuff in our room and went to the restaurant where they refused to let us eat. We went instead to a fabulous neighbouring restaurant so it wasn't all bad. On our return, we asked at reception for some milk (or coffee whitener) as there was tea and coffee in the room, but no sugar or milk etc. The man on reception was very rude and just said "we don't have this!" Which surprised us for a 4 star hotel. Great location, and nice rooms, but I wouldn't choose to stay there again

The hotel has a perfect location across the railroad station and at walking distance to all main attractions and restaurants. Very clean and has a great brasserie or restaurant at the first floor. Staff very helpful and professional.

Short walk to train station made staying at this hotel an easy choice, particularly since we had an early train to Paris to catch. Always felt safe but there were street people around. Most of the trendier night life and shopping is about a 10 to 20 minute walk away. The staff were very friendly and helpful. Our room was great—clean and spacious. Would certainly stay again

Great location next to main train station, very convenient for day trips to many cities. Room and hotel services and staff are excellent.

This hotel is very near to Strasbourg central station, it just faces to the station so I could access the hotel by crossing the road and 3 minutes walking. The room is large, neat and quiet. The bed and pillows are comfortable and clean. There are a refrigerator and kettle in the room, and they offer nice instant coffee and tea bags. In the lobby, they also offer hot apple juice for guests during the Christmas season, it’s very kind and sweet :)

The hotel is beautiful and convenient to the train station. It is about a 10 minute walk to the La Petite France Quartier of Strasbourg.

Très belle hôtel , chambre grande , confortable et très propre . Je n’ai pas aimé le quartier de la gare, sentiment d’insécurité. Offre en restauration peu qualitative dans le secteur . Le personnel de l’hôtel et du restaurant est professionnel mais pas très sociable

Great location

Perfect location 2 min walk from train station and 10 mins to city centre

Hotel ben tenuto e ben gestito ma in una zona che non trasmette molta sicurezza alla sera.

Clean newly remodeled room , staff very efficient and helpful. Right across from train station.

Just across from the train station. Super convenient!

Très bon séjour, literie très confortable, personnel agréable, nourriture au restaurant délicieuse que ce soit pour le repas du soir ou le petit déjeuner, produits de qualité et bien préparés, je recommande

Très bel hôtel, très bien refait avec raffinement. Personnel très efficace et discret. Buffet de petit déjeuner excellent et varié : continental, anglais et alsacien…. À volonté. Excellent séjour !

The deco of the lobby & halls, the location near the train station, and the restaurant within the hotel were its strongest features. The courtesy of the staff and the pleasant layout of the room were appreciable. The price was okay, but it reflected the convenient location.

This clean, quiet and friendly hotel is just a 2 minute walk from the train station. The breakfast is robust with lots of choices. I will stay here again.

It’s the little things that do count. At arrival we got to check in an hour early (great) but did not feel the bathroom had been cleaned. Laundry bag with dirty towels was sitting right outside our room for 2 days with no one thinking it should be moved. After first day we had the room cleaned but staff did not think to refill toilet paper or tissue box that was already empty when we arrived. Breakfast at hotel was great but dinner at the hotel restaurant was nothing worth writing home about. Standard burger or fish and chips as the most interesting choices. Will look elsewhere if we come back one day.

Courteous staff but especially the front desk . Property is great overall except their breakfast. Coffee needs improvement and there’s not much selection of eggs (only scrambled eggs are available every day. We stayed five days so we needed more variety including fruit. Thanks.

Bed is big and comfortable, The windows are so good that isolated the noises from street.Breakfast larch options, the minor issue were in Sunday and Monday some of the food items end too early and no replacement. We like the hotel location, it is easy to have a base at Strasbourg and travel to close cities by train for day trip.

Very helpful friendly staff , lovely room with great view of impressive station. Breakfast is excellent , really enjoyed short stay

The hotel has a perfect location across the railroad station and at walking distance to all main attractions and restaurants. Very clean and has a great brasserie or restaurant at the first floor. Staff very helpful and professional.