Name: Motel 6-Jacksonville, FL - South
Address: 8285 Phillips Highway, Jacksonville, Florida, United States of America, Jacksonville, Southeast Jacksonville, US
Price range: $48–$54 per night
Rating: 5.68

What guests think

Across reviews of Motel 6-Jacksonville, FL - South, guests repeatedly report serious cleanliness problems (roaches, odors, dirty linens), frequent maintenance issues, and a generally unsafe, noisy atmosphere, while noting some low prices and occasional clean rooms.

Many guests praise friendly staff and quick check-in, but others report absent front desk support, room-type mismatches, and unresolved problems. Amenities are inconsistent: some rooms include kitchenettes or appliances while others lack them or have broken features, and several reviews mention renovation needs; pets stay free. Expect a very basic, budget stay with significant caveats.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities are inconsistent: some rooms have kitchenettes, fridges, or microwaves, while many report missing or broken appliances. Several reviews note renovation needs or aging facilities; the property is pet-friendly.

Related guest reviews

2

Kaneskia

Sep 12, 2025

·

Stayed 6 nights

I paid for a queen room with kitchenette and was informed by front desk when I called if I booked that type of room it came with the kitchenette just to arrive and be placed in a twin double bedroom with no fridge, microwave, and no iron or ironing board. I had reached out to hotel.com and received no help and then the office claim they will inform management and nothing was done. Then when I would ask was told they had to wait til one came available but was told when I booked it was available. I would never book there again.

8

Scott

Aug 31, 2023

·

Stayed 2 nights

Hands down the best hotel I have stayed at while stuck here in Jacksonville. My only complaints would be no Fridge or Microwave to store or heat food, and there is some mold along the baseboards, other than that I am most particularly fond of the fact that THIS hotel has no Roaches, as the other two hotels I stayed at did.

6

William

Dec 1, 2025

·

Stayed 1 night

The room was ok but they didnt have a mini fridge in it.

6

Ruth

Nov 26, 2023

·

Stayed 2 nights

They allow pet to stay free. Rooms are clean, but they don't clean floors. Overall, the property needs an upgrade. First night the room (king) had a kitchen sink that was running and couldn't be turned off. Even the shut-off valves under the sink wouldn't turn it off. The window AC unit was busted with all the buttons broken and embedded like someone had beaten it with a hammer. 2nd night they allowed an exchange to a smaller queen room. It was ok, but a downgrade. If the facility was fully rehabbed, the prices would be higher, so you get what you pay for.

8

Rev. Peter

Oct 1, 2025

·

Stayed 2 nights

The best was the simplicity and genuine of the great treatment by the staff. I would had giving a whole 5 starts, but the reality is, that the facility was being remodeled. But, inspite off that, as I said, the staff went above and beyond to make me feel part of the Motel 6 family.

2

Younggook

Jan 17, 2024

·

Stayed 1 night

heater, fan in bathroom, and window locking were out of order. no refrigerator. towels were dirty. staff was rude, I felt he was trying to make fun of me. he pushed me to pack and go out after refund when I told my heater was out of order. It was 10 pm when it was too late to move out. bad exp . no more motel 6.

6

Michael

Feb 6, 2023

·

Stayed 2 nights

This is my second stay there and the ice machine wasn't working.

8

Teerawat

Oct 10, 2025

·

Stayed 1 night

The staff was very friendly and the price was inexpensive. Wouldn't recommend if you are a light sleeper because the walls are pretty thin and you can hear everything going on outside. The room was clean, One of the burners on the stove was broken and the door to the bathroom did not close properly. Everything else was good and just having a refrigerator and microwave for this price point was definitely a plus!

2

Cynthia

May 22, 2025

·

Stayed 3 nights

This property didn't off. It's provide basic communities in the room. IEA mini fridge nor microwave, I had to go out. And personally, buy a toaster oven, just to be able to eat things and ice for my mini. Cooler to keep things cold. There were also tons of sketchy activity. On the property

10

IVAN

Jan 16, 2024

·

Stayed 1 night

Like: accesible, good parking, security guard presence, quick check in, clean room (especially the bathroom) pet friendly. Everything in the room in good working condition. Did not like: hallways floors super dirty, could use a pressure washing; smell of weed in the surroundings.

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Cleanliness

Cleanliness is a recurring issue, with many reports of roaches, odors, dirty floors and linens, mold, and poorly maintained bathrooms. A few guests mentioned clean rooms, but most feedback is negative.

Related guest reviews

2

JOSE

Mar 17, 2024

·

Stayed 1 night

The rooms are in bad condition, the AC was missing buttons, the TV screen was all scratched, the room floor had cockroaches (dead and alive) the shower was dirty and the towels were wet and dirty

2

Takiyah

Jan 3, 2026

·

Stayed 3 nights

Room was filthy had mold was stink

2

Rajat

Apr 26, 2025

·

Stayed 1 night

It was extremely dirty room with bad smells. The lock on the door didn’t work. There were roaches in the room. My 8 year old freaked out seeing cockroaches so I went and asked for another room. They gave me keys to another room and when I reached to the second room, I noticed the door was already open. Beds were not made, extremely dirty and seemed like someone was using the bathroom. I went back to front desk, told them and took keys of the first room which seemed like better choice. I got stuck in this situation due to a long drive and needed just few hours shut-eye before continuing forward. It was a terrible experience. NEVER EVER GO TO THIS PROPERTY !!!!

2

Andrew Scott

Dec 30, 2025

·

Stayed 1 night

Probably the worst hotel I’ve ever seen in my entire life. The bedsheets were unclean and had other people’s hair and dirt in them. The room smelled terrible and like cigarette smoke, even though it was a non-smoking room.. The floors were absolutely disgusting and sticky and super dirty. The towels were also very dirty in the bathroom and they probably weren’t even washed because they smelled funky.

2

Traci

May 2, 2025

·

Stayed 7 nights

The room that they placed me in the first time was disgusting and infested with Roaches and the second room smelled like dog piss. It was gross and the place would have people hanging around outside the hotel that was noisy.

2

Montrilla

Mar 24, 2025

·

Stayed 1 night

The first room was dirty, trash on floor and trash can full in bathroom. Dirty wash cloth and soap left in sink. Second room shower curtain had no hooks but hair weave and shoe string to hold it up. Not worth $100

6

Jay

Oct 11, 2024

·

Stayed 4 nights

The floor appeared dirty. The shower head was dripping for the entire stay, and I had to keep the shower curtain closed, otherwise water would collect on the floor. Also, there were roaches that would crawl on the floor at night.

6

Luciano

Aug 30, 2024

·

Stayed 1 night

Room was moldy

2

Rob

Dec 17, 2023

·

Stayed 3 nights

Property was dirty, bug infested and room was in a dilapidated state. I took a shower, went to eat. Upon returning saw bugs crawling on my suitcase. I immediately went to check out - but no one was in the office. Slipped the key under the door and went to another hotel. Definitely cannot recommend staying in this Motel.

2

Hector

Apr 3, 2025

·

Stayed 1 night

The unit smelled of mold , dead bolt on door didn’t work. Ac units had all broken buttons didn’t work. Pulled the sheets down there were bugs on the bed !!!!!!

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Rooms

Rooms are basic and can be noisy, with thin walls and disturbances from outside. Comfort varies, with mentions of small rooms, hard beds, missing pillows or blankets, and an unsecured open Wi-Fi noted once.

Related guest reviews

4

krystal

Nov 12, 2024

·

Stayed 1 night

I did not have pillows or hot water for my stay and the floors were dirty.

2

Andrea

Aug 5, 2024

·

Stayed 7 nights

The customer service/ front desk staff were polite and apologetic. The room I booked was supposed to have a king size bed, but we ended up in a room with a double bed. The bed had two half size pillows, no blanket and was hard as a brick. There was no table and chairs in the room as advertised. The room liked nothing like the room advertised. The roaches crawling up the wall kept all of clothing in the truck of the car. The smell of the room only got worse due to smell of weed being smoked in the breezeway. They should pay you to stay here.

2

Traci

May 2, 2025

·

Stayed 7 nights

The room that they placed me in the first time was disgusting and infested with Roaches and the second room smelled like dog piss. It was gross and the place would have people hanging around outside the hotel that was noisy.

2

Malcolm

Sep 25, 2025

·

Stayed 1 night

The atomsphere of the place is unlike anything I have ever dealt with. You have random people knocking at your door trying to push your door. One guy followed my wife and kids around the hotel in his car trying to see what room they were in. The rooms are super small to be a studio 6. Cable didn't work. Room was non smoking but smelled as if someone smoked 30 packs a day. The battery on the lock died so a crow bar and screwdriver was used to open the door. Kids and adults running around the floors until late hours. Management seems ok but they don't tell you the hotel isn't family friendly.

4

Gordon

Jan 9, 2025

·

Stayed 1 night

The room isn't great, there's mold, water damage, the door to the room doesn't close all the way. There's only sheets on the bed, no blankets. The place is just over all run down and no worth the price.

2

Kory

Mar 26, 2023

·

Stayed 1 night

Absolutely disgusting. WOULD NOT Recommend. The first room we went to there are patches covering holes everywhere in the room, the floor was covered in cigarette Ash, the bed had cigarette ash on it. We got a second room and not much better, there are stains all over the walls, there are holes from knives in the floor, everything is covered in this oily cleaning solution that I almost fell because of. There is no refrigerator, no microwave, no coffee maker, there is a literally a small cheap TV and two small cheap beds and that is it. wifi is not secure. Just an open account. Don't even know if it's real. Got back from dinner and our key did not work so we got another key, then we got another key, then the manager came with us and forced the door open with a pry bar, leaves a since of security doesn't it?!?!

2

Cathy

Sep 7, 2025

·

Stayed 1 night

The smelled TV didn't work.no soap in the bathroom no blanket just a sheet.air conditioner was not able to adjust temp.property was dirty stairs had cigarettes on them

10

Dalila

Jan 17, 2025

·

Stayed 2 nights

Clean, quiet and great service! No bugs🙏😊.

8

Teerawat

Oct 10, 2025

·

Stayed 1 night

The staff was very friendly and the price was inexpensive. Wouldn't recommend if you are a light sleeper because the walls are pretty thin and you can hear everything going on outside. The room was clean, One of the burners on the stove was broken and the door to the bathroom did not close properly. Everything else was good and just having a refrigerator and microwave for this price point was definitely a plus!

4

Donna

Mar 31, 2024

·

Stayed 3 nights

I did not get the king size bed I reserved, the toilet took forever to fill between flushes and when we tried to turn the water up on the toilet it just leaked everywhere so we had to turn it way back down low kNew I didn't even want to bother asking for help. There was obviously someone doing caulking in the bathroom It was everywhere all over the floor the fixtures definitely uncalled for and it was still wet around the door frame going into the bathroom and coming out of the bathroom. Not impressed with the room at all only hard chairs that was set up with a table cemented to the floor. Will definitely st at elsewhere next time in town

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Service

Service feedback is mixed: many praise friendly, helpful staff and quick check-ins, while others experienced absent front-desk coverage, room-type mix-ups, and difficulty obtaining refunds or solutions.

Related guest reviews

2

Lekia

Apr 13, 2023

·

Stayed 3 nights

They canceled my reservation without even notifying me.

10

JOSE R

May 23, 2025

·

Stayed 2 nights

Customer service is highly valuable, friendly personnel always makes the difference

10

James

Nov 20, 2023

·

Stayed 1 night

My family was in a tight spot thanks to another hotel nearby. The owner Ozzy went above and beyond to help us when he didn't have to. It's hard to find decent people anymore, but he and his staff restored my faith in humanity that day. This property was safe, quiet and affordable. Will definitely stay again, and recommend to others.

10

Latasha

May 21, 2023

·

Stayed 1 night

Super friendly! Staff is always making sure I have what I need to make my stay most comfortable! Highly recommend!

8

Rev. Peter

Oct 1, 2025

·

Stayed 2 nights

The best was the simplicity and genuine of the great treatment by the staff. I would had giving a whole 5 starts, but the reality is, that the facility was being remodeled. But, inspite off that, as I said, the staff went above and beyond to make me feel part of the Motel 6 family.

10

JOSE R

Jun 24, 2025

·

Stayed 5 nights

Excellent customer service!!

2

Ria

Apr 11, 2023

·

Stayed 1 night

THERE IS NO ONE HERE!!! I can’t check in till 11pm! I have a photo of the sign they’ve put up - the Laminated sign they clearly reuse. It says no one will be here from 7-11pm. Sorry for the inconvenience. Security can help with key cards but not new check-ins…It was 7.20pm - I was supposed to wait for 3.5hrs to check in to my room at 11pm??? Someone staying three already came by & told the group of me & other guests that yes in fact we cannot check in till 11pm & yes this is the norm here. That is insane!!! I initiated a chargeback with my bank. The studio 6 extended stay less than ½ mile away had two employees sitting behind their counter. Don’t want to hear how they can’t find employees.

10

Tonya

Aug 9, 2025

·

Stayed 1 night

The assistant manager is awesome everyone that works here is so kind in friendly and make sure your good have what you need the best staff ever

10

Peter U

Sep 1, 2025

·

Stayed 1 night

Easy, fast check-in

8

Joshua

May 18, 2025

·

Stayed 7 nights

Was what you’ll expect for a Motel 6 Some things could be replaced from old age but everything worked. Staff were there 24/7 and very kind.

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Location

Several reviews raise safety concerns and describe sketchy activity around the property. A few found the location convenient or quiet.

Related guest reviews

8

Aitihjya Pran

Mar 7, 2023

·

Stayed 1 night

The property looked safe and convenient for the night's stay.

2

Zachary

Aug 25, 2025

·

Stayed 1 night

Absolutely disgusting place to stay in an unsafe part of town. Had to book something quickly for my kid and they couldn’t stand the place and management was unhelpful. Stay ANYPLACE else!

10

Aaron

Jul 12, 2023

·

Stayed 1 night

I always have a good safe stay

2

Megan

Feb 25, 2024

·

Stayed 2 nights

I got here and had to wait 25 minutes for someone to unlock the door to check in. Then when I finally got checked in, I found my room and immediately had to leave as there was a very weird man sitting outside my door. Did not feel safe. Place was disgusting

10

JOSE R

Mar 23, 2025

·

Stayed 3 nights

Recommend for a good rest. Centralized location

2

SABRINA

Dec 20, 2024

·

WARNING-run down, dirty, sketchy people lurking. You would be better off camping. Outside gets cleaned when it rains...

10

Teriyah

Sep 7, 2023

·

Stayed 1 night

Laid back area

10

IVAN

Jan 16, 2024

·

Stayed 1 night

Like: accesible, good parking, security guard presence, quick check in, clean room (especially the bathroom) pet friendly. Everything in the room in good working condition. Did not like: hallways floors super dirty, could use a pressure washing; smell of weed in the surroundings.

2

David

Jul 14, 2023

·

Stayed 1 night

The only good thing about this place was the guy at the front desk. He was very nice and gave me my refund after seeing the condition of the rooms. We tried 2 different rooms and both had roaches, mold, stains, and horrible smell throughout. There were cops parked outside which tells me things must happen there often. I did not feel safe. I cant express just how bad the rooms were because it will seem made up. They looked like something out of a horror film. In the end i got my refund and left. Even if you are on a budget, go somewhere else.

2

daisy

Mar 30, 2025

·

Stayed 14 nights

I do not recommend this place. Horrible! Unsafe, dirty, and noisy.

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Dining

Not enough information in reviews.

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Month	Average price
January	$64
February	$58
April	$62
May	$59
June	$44
July	$45
August	$44
September	$55
October	$52
November	$59
December	$53

Su	Mo	Tu	We	Th	Fr	Sa
				1 $54	2 $54	3 $54
4 $53	5 $54	6 $54	7 $54	8 $54	9 $54	10 $54
11 $54	12 $53	13 $54	14 $54	15 $54	16 $54	17 $54
18 $54	19 $54	20 $54	21 $54	22 $54	23 $54	24 $54
25 $54	26 $54	27 $54	28 $54	29 $54	30 $54	31 $54

Motel 6-Jacksonville, FL - South

Prices for Motel 6-Jacksonville, FL - South

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Double Beds

Standard Room, 1 Queen Bed

Standard Room, 1 King Bed, Smoking

Standard Room, 1 Queen Bed, Accessible

Standard Room, 2 Double Beds, Smoking

Standard Room, 1 King Bed

Standard Room, 1 Queen Bed, Smoking

Guest reviews of Motel 6-Jacksonville, FL - South

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Motel 6-Jacksonville, FL - South

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $48	22 $48	23 $48	24 $48	25 $48	26 $48
27 $48	28 $48	29 $48	30 $48