Is parking available at the property?

Yes, free self-parking is available on-site. However, parking height restrictions apply.

Is breakfast offered at the hotel?

Yes, a free continental breakfast is provided for guests.

Does the hotel allow pets?

Yes, pets are allowed with a fee of MXN 500 per pet, per night. Service animals are exempt from this fee.

What are the check-in and check-out times?

Check-in starts at 15:00 and check-out ends at 12:00. Early check-in and late check-out may be available upon request.

What accessibility features does the hotel offer?

The hotel provides step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not mentioned.

Where is the hotel located?

The hotel is located in Metepec, Toluca, near shopping areas such as Galerias Metepec Shopping Center and Town Square Metepec. Popular attractions like Zacango Zoo and The Cosmovitral are also nearby.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool and an outdoor heated pool. Pool access is available from 9:30 AM to 6:00 PM.

What are the hotel's policies for guests staying with children?

Children 3 years old and younger can stay for free when occupying the parent's or guardian's room using existing bedding. Adult supervision is required for children under 18 years old in the swimming pool.

Suites Inn la Muralla Hotel & Spa

What guests think

Across many reviews, Suites Inn la Muralla Hotel & Spa stands out for very friendly staff, spotless, spacious suites, and an abundant breakfast, with on-site amenities like a heated indoor pool, spa, gym and tennis court appreciated by guests.

Many travelers also praise quiet, dark rooms and large TVs, find parking easy, and highlight pet friendly touches. Common drawbacks include firm mattresses and pillows, and several guests wished for longer pool and jacuzzi hours; the location is convenient by car but not ideal for walking. Expect a comfortable, amenity rich stay best suited to travelers with a vehicle.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests value the heated indoor pool, jacuzzi, spa, gym and even tennis courts, plus easy on-site parking and thoughtful pet friendly amenities. Several reviews mention limited pool and jacuzzi hours.

Related guest reviews

10

Gabriela

2 Nov 2025

·

Stayed 1 night

Gran hotel! Gran sorpresa el tamaño de las habitaciones y la decoración. Fuimos con perrito, la atención muy buena, te dan camita, platos agua y croquetas. Las amenidades del hotel muy buenas, chancha de tennis, alberca, jacuzzi,… El desayuno súper completo y generoso, especialmente el domingo. Vamos a regresar sin duda! El staff súper amable y atentos!

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $101	7 $104
8 $71	9 $78	10 $78	11 $130	12 $130	13 $101	14 $105
15 $71	16 $72	17 $72	18 $72	19 $72	20 $101	21 $106
22 $71	23 $71	24 $72	25 $72	26 $72	27 $101	28 $106
29 $72	30 $76

Su	Mo	Tu	We	Th	Fr	Sa
		1 $74	2 $72	3 $72	4 $101	5 $106
6 $71	7 $74	8 $74	9 $78	10	11 $104	12 $109
13 $74	14 $74	15 $74	16 $74	17 $75	18 $105	19 $109
20	21 $78	22 $74	23 $71	24 $75	25 $100	26
27 $73	28 $72	29 $72	30 $72	31 $75

About this property

Location

Room options

Junior Suite

Deluxe Twin Room

Deluxe Suite with Spa Bath

Deluxe Room

Guest reviews of Suites Inn la Muralla Hotel & Spa

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Suites Inn la Muralla Hotel & Spa

Prices for upcoming dates