Suites Inn la Muralla Hotel & Spa
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About this property
Location
Located in Metepec, a neighborhood in Toluca, Suites Inn La Muralla Metepec is in a shopping district and near theme parks. Galerias Metepec Shopping Center and Town Square Metepec are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Zacango Zoo and The Cosmovitral. Looking to enjoy an event or a game? See what's going on at Nemesio Díez Stadium or Centro Dinámico Pegaso. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as ecotours.
Parking
Restaurant
Swimming pool
Business centre
Room service
Tour desk
Location
Room options
7
Junior Suite
Room details
Sleeps 4
624 ft²
10
Deluxe Twin Room
Room details
Sleeps 4
452 ft²
9
Deluxe Suite with Spa Bath
Room details
Sleeps 4
797 ft²
5
Deluxe Room
Room details
Sleeps 2
452 ft²
Guest reviews of Suites Inn la Muralla Hotel & Spa
Based on 121 verified reviews
Who stays here?
Business
20%
Couple
29%
Family
49%
What guests think
AI-generated summary based on recent guest reviews
Across many reviews, Suites Inn la Muralla Hotel & Spa stands out for very friendly staff, spotless, spacious suites, and an abundant breakfast, with on-site amenities like a heated indoor pool, spa, gym and tennis court appreciated by guests.
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What guests think
Across many reviews, Suites Inn la Muralla Hotel & Spa stands out for very friendly staff, spotless, spacious suites, and an abundant breakfast, with on-site amenities like a heated indoor pool, spa, gym and tennis court appreciated by guests.
Many travelers also praise quiet, dark rooms and large TVs, find parking easy, and highlight pet friendly touches. Common drawbacks include firm mattresses and pillows, and several guests wished for longer pool and jacuzzi hours; the location is convenient by car but not ideal for walking. Expect a comfortable, amenity rich stay best suited to travelers with a vehicle.
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AI-generated summary based on recent guest reviews
Facilities
Guests value the heated indoor pool, jacuzzi, spa, gym and even tennis courts, plus easy on-site parking and thoughtful pet friendly amenities. Several reviews mention limited pool and jacuzzi hours.
Related guest reviews
Gabriela
2 Nov 2025
·
Stayed 1 night
Ana
19 Mar 2024
·
Stayed 2 nights
Rebeca
8 Apr 2024
·
Stayed 2 nights
Cuauhtemoc
23 Apr 2023
·
Tere
18 Mar 2025
·
Stayed 2 nights
Rebeca Illiana
24 Jan 2024
·
Stayed 1 night
Karenne
15 Apr 2024
·
Stayed 1 night
Liz
25 Mar 2025
·
Stayed 1 night
GINA
25 Mar 2024
·
Stayed 1 night
Arturo
4 Jul 2025
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is a consistent strong point, with rooms and common areas described as spotless and well maintained. Housekeeping is frequently praised.
Related guest reviews
Thomas
12 Mar 2025
·
Stayed 5 nights
Patricia
7 Jul 2025
·
Stayed 1 night
Madeleine
9 Aug 2023
·
Stayed 3 nights
Brian
7 Dec 2025
·
Stayed 2 nights
Minddy
23 Sept 2024
·
Stayed 1 night
Milton Manuel
26 Oct 2024
·
Stayed 1 night
Montserrat
4 Sept 2025
·
Stayed 1 night
Elda
7 Oct 2025
·
Stayed 1 night
FRANCISCO
4 Nov 2024
·
Stayed 1 night
Francisco
1 Aug 2025
·
Stayed 3 nights
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AI-generated summary based on recent guest reviews
Rooms
Rooms are repeatedly described as very spacious and comfortable, with modern touches like large TVs and streaming; some are particularly quiet and dark for rest, and a few offer views. A recurring complaint is firm mattresses and pillows.
Related guest reviews
Angel Antonio
29 Jul 2024
·
Stayed 1 night
Gerardo
4 Aug 2025
·
Stayed 1 night
Mario Alberto
3 Nov 2025
·
Stayed 3 nights
Veterinaria
5 Jul 2025
·
Stayed 2 nights
Sergio
16 Nov 2025
·
Stayed 1 night
Oiled
26 Dec 2024
·
Stayed 1 night
José
17 Nov 2025
·
Stayed 3 nights
Liz
25 Mar 2025
·
Stayed 1 night
Montserrat
4 Sept 2025
·
Stayed 1 night
Alejandra
10 May 2025
·
Stayed 3 nights
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly, attentive and personalized across reception, restaurant and housekeeping. A few guests reported issues such as unhelpful responses, over-strict policies or billing support problems.
Related guest reviews
Sergio
20 Jun 2023
·
Stayed 4 nights
alberto
13 Jun 2025
·
Stayed 3 nights
CARLOS
12 May 2024
·
Stayed 1 night
Gary
12 Apr 2025
·
Stayed 6 nights
Martha
11 Sept 2024
·
Stayed 3 nights
Patricia Ann
10 Nov 2025
·
Stayed 5 nights
Patricia
11 Dec 2022
·
Stayed 1 night
Vania Elizabeth
28 Oct 2025
·
Stayed 1 night
Jose
3 Dec 2025
·
Stayed 1 night
michelle
29 Oct 2023
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Location
Convenient for Metepec, Toluca and nearby areas, easy to reach by car and close enough to get around quickly. However, several note it is not ideal for walking and you may need a taxi or car.
Related guest reviews
Silvia Guadalupe del Toro
1 Jun 2024
·
Stayed 4 nights
JORGE BENITEZ
7 Oct 2024
·
Stayed 1 night
Maria
16 Nov 2024
·
Stayed 2 nights
Ambrocio
4 Oct 2025
·
Stayed 2 nights
Omar
7 Apr 2024
·
Stayed 1 night
Madeleine
9 Aug 2023
·
Stayed 3 nights
Brian
7 Dec 2025
·
Stayed 2 nights
Thania
21 Sept 2024
·
Stayed 1 night
Alejandro
3 May 2024
·
Stayed 3 nights
René
27 Oct 2023
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Dining
Breakfast earns strong reviews, especially the generous Sunday buffet and made-to-order options; many also praise the on-site restaurant’s quality and variety. A few mention minor service issues at breakfast.
Related guest reviews
Surany
3 Jun 2025
·
Stayed 1 night
Gabriela
2 Nov 2025
·
Stayed 1 night
B
19 Jan 2025
·
Stayed 2 nights
alberto
13 Jun 2025
·
Stayed 3 nights
Brian
7 Dec 2025
·
Stayed 2 nights
Christian
17 Nov 2023
·
Stayed 1 night
Victoria
1 Jan 2023
·
Stayed 2 nights
Montserrat
4 Sept 2025
·
Stayed 1 night
Francisco
1 Aug 2025
·
Stayed 3 nights
Alejandra
10 May 2025
·
Stayed 3 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Alejandro
11 Jun 2026
·
Stayed 1 night
Alejandra
10 May 2026
·
Stayed 2 nights
ALMA FERNANDA
3 May 2026
·
Stayed 1 night
Julio E
12 Apr 2026
·
Stayed 3 nights
Maria
7 Apr 2026
·
Stayed 1 night
FAQs about Suites Inn la Muralla Hotel & Spa
Is parking available at the property?
Yes, free self-parking is available on-site. However, parking height restrictions apply.
Is breakfast offered at the hotel?
Yes, a free continental breakfast is provided for guests.
Does the hotel allow pets?
Yes, pets are allowed with a fee of MXN 500 per pet, per night. Service animals are exempt from this fee.
What are the check-in and check-out times?
Check-in starts at 15:00 and check-out ends at 12:00. Early check-in and late check-out may be available upon request.
What accessibility features does the hotel offer?
The hotel provides step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not mentioned.
Where is the hotel located?
The hotel is located in Metepec, Toluca, near shopping areas such as Galerias Metepec Shopping Center and Town Square Metepec. Popular attractions like Zacango Zoo and The Cosmovitral are also nearby.
Does the hotel have a swimming pool?
Yes, the hotel features an indoor pool and an outdoor heated pool. Pool access is available from 9:30 AM to 6:00 PM.
What are the hotel's policies for guests staying with children?
Children 3 years old and younger can stay for free when occupying the parent's or guardian's room using existing bedding. Adult supervision is required for children under 18 years old in the swimming pool.
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Prices for upcoming dates
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-21: 100.86423981188966USD
- 2026-09-22: 96.67117971203614USD
- 2026-09-23: 96.20637681201173USD
- 2026-09-24: 97.52030405908204USD
- 2026-09-25: 137.66095103894045USD
- 2026-09-26: 164.36908879101563USD
- 2026-09-27: 97.28489996118165USD
- 2026-09-28: 97.29914833398438USD
- 2026-09-29: 96.6212229938965USD
- 2026-09-30: 96.6212229938965USD
- 2026-10-01: 96.6212229938965USD
- 2026-10-02: 137.8590733515625USD
- 2026-10-03: 164.67166129174805USD
- 2026-10-04: 97.28489996118165USD
- 2026-10-05: 97.59023472314453USD
- 2026-10-06: 98.42937646789552USD
- 2026-10-07: 97.5402867463379USD
- 2026-10-08: 96.6212229938965USD
- 2026-10-09: 142.9243786242676USD
- 2026-10-10: 160.10632530175783USD
- 2026-10-11: 96.6212229938965USD
- 2026-10-12: 96.6212229938965USD
- 2026-10-13: 96.67117971203614USD
- 2026-10-14: 96.6212229938965USD
- 2026-10-15: 98.11671646887208USD
- 2026-10-16: 143.06375043774415USD
- 2026-10-17: 160.10632530175783USD
- 2026-10-18: 99.98508024462892USD
- 2026-10-19: 96.6212229938965USD
- 2026-10-20: 95.72215067004396USD
- 2026-10-21: 96.6212229938965USD
- 2026-10-22: 100.79466754248048USD
- 2026-10-23: 145.09007884228518USD
- 2026-10-24: 180.4876872734375USD
- 2026-10-25: 98.42573133203126USD
- 2026-10-26: NO DATA
- 2026-10-27: 98.33833548461915USD
- 2026-10-28: 108.26626948291016USD
- 2026-10-29: 95.72215067004396USD
- 2026-10-30: 143.14161823217773USD
- 2026-10-31: 159.96898147753907USD
- 2026-11-01: 102.67863459765626USD
- 2026-11-02: 97.43664950219727USD
- 2026-11-03: 108.26626948291016USD
- 2026-11-04: 94.83449452709962USD
- 2026-11-05: 98.34493519104005USD
- 2026-11-06: NO DATA
- 2026-11-07: 161.62478225854494USD
- 2026-11-08: 99.31667421618653USD
- 2026-11-09: 108.26626948291016USD
- 2026-11-10: 98.47932444470216USD
- 2026-11-11: 97.43664950219727USD
- 2026-11-12: 101.97750101843262USD
- 2026-11-13: 138.96848837158205USD
- 2026-11-14: 164.5303838676758USD
- 2026-11-15: 95.64002584643555USD
- 2026-11-16: 94.73174015759278USD
- 2026-11-17: 102.67863459765626USD
- 2026-11-18: 108.26626948291016USD
- 2026-11-19: 98.34493519104005USD
- 2026-11-20: 142.90109171313478USD
- 2026-11-21: 172.99036833129884USD
Check-in must be done by someone who is at least 18 years old.
Age Requirements
Minimum age to check in is 18 years old
Pets
Maximum number of pets per room 11;Only dogs and cats are allowed;Pets cannot be left unattended;Service animals not allowed;Pets allowed;Pet fee: MXN 500 per pet, per night;
Front Desk Services
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding; No cribs (infant beds) availableNo rollaway/extra beds available
Dining
A complimentary continental breakfast is served daily from 7:30 AM to 11:00 AM.
Popular amenities
Parking
Restaurant
Swimming pool
Business centre
Room service
Tour desk
Services
Business centre
Tour desk
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
Self laundry
24-Hour Front Desk
General
Room service
Restaurant
Non-smoking rooms
Hot tub/Jacuzzi
Spa & wellness centre
Family room
Beach Sun Loungers
Activities
Swimming pool
Tennis courts
Playground
Pool indoor
Outdoor heated pool
Pool (Indoor)
Pool (Rooftop)
Fitness Center (nearby)
Parking
Parking
Free parking
Electric car charging station
Parking (Limited)
Parking Onsite
Internet
Free wi-fi