Name: Fairfield Inn & Suites Indianapolis Airport
Address: 5220 West Southern Avenue, Wayne, Indianapolis, Indiana, United States of America, Indianapolis, Marion County, US
Price range: $117–$261 per night
Rating: 7.95

What guests think

At Fairfield Inn & Suites Indianapolis Airport, travelers frequently praise the friendly, accommodating staff, generally clean rooms, and convenient airport location, while noting ongoing renovations, dated areas, and occasional maintenance issues like elevators, HVAC, and key or shuttle problems.

Breakfast feedback ranges from plentiful and tasty to limited or crowded, with seating sometimes tight and items not always restocked. Rooms vary in size and comfort; some are quiet and well equipped, others feel small or worn and have noisy or hard to control air conditioning. The immediate area is convenient to highways and the airport but feels industrial or rough to some, with limited dining within walking distance. Expect solid airport convenience and value, with facilities and breakfast experiences that can be hit or miss during renovation.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Parts of the property are under renovation, affecting some common areas. Pool and elevator experiences vary, and the airport shuttle is helpful but inconsistently available; parking is generally fine but can feel tight.

Related guest reviews

10

GoldieMarie

Mar 15, 2025

·

Stayed 1 night

Really enjoyed our stay the staff where friendly and welcoming he rooms where very well taken care of. The pool was very refreshing to take a dip in and breakfast was amazing!

8

Heather

Sep 25, 2023

·

Stayed 1 night

We booked our stay at this hotel because of the airport shuttle 11:00 and we needed to pay an additional $30 for a taxi. This should have been disclosed on website.

10

Taya

Dec 2, 2024

·

Stayed 1 night

Last minute reservation from airport. Shuttle in the eve was appreciated but was disappointed no shuttle for my 545am flight. Room itself was very comfortable and i very much appreciated the helpfulness from staff with incidentals.

4

Charlotte

Aug 20, 2023

·

Stayed 1 night

Elevator working, then not, then out. No staff to assist getting luggage down 3 flights of stairs. AC could not be adjusted so we put towel over it to lessen the frigid air blowing full blast. One meek, soft speaking employee when we checked in. The next morning, a person preparing bkfst who had to call the front desk person out of a side room to help those checking out and print receipts. She knew we were there too. Never again.

6

Reginald

Aug 10, 2025

·

Stayed 4 nights

The hotel was under renovations. The elevator had cardboard and planks on the walls, the entire second floor was off-limits, the breakfast area only seated 25 and there was a big band group that was staying in the hotel also.

10

Lisa

Aug 11, 2025

·

Stayed 1 night

The room was clean, comfortable, and had a couch and sitting area as well as the bed. The shuttle to and from the airport was very helpful.

10

Alexandra

Jul 18, 2024

·

Stayed 2 nights

Was great, wished pool area was nicer.

8

Douglas

Oct 22, 2023

·

Stayed 1 night

All fine. Slow elevator

6

Robin

Oct 25, 2023

·

Stayed 2 nights

Disappointed that the pool was closed. But the worst thing was that there was something white and disgusting on the sheer curtains. It looked like a bodily function and it completely grossed us out. Made ya doubt the cleanliness of the rest of the room. Also, there was not a great selection of food places around. The website said there was a restaurant on site. There was not!

4

Domonique

Oct 13, 2025

·

Stayed 2 nights

The hotel is under construction, this information would be extremely useful to know BEFORE booking. Aside from the noise, the breakfast is subpar. Staff are nice though.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms are often described as clean, but there are recurring issues such as odors or stained/unclean fixtures, and some areas look worn.

Related guest reviews

10

Cara

Mar 24, 2024

·

Stayed 1 night

Great staff and service. Everything was clean and breakfast area was kept stocked and clean. They are getting ready to renovate so there is some wear showing, but the kind staff and cleanliness matter more to me and that's where they excelled.

6

Richard

Nov 1, 2024

·

Stayed 1 night

The toilet was SO dirty in the bowl. It looked like mold, or something. Or not cleaned after someone was really sick. Super gross. Usually I am fine drinking water from the tap but seeing how gross the toilet was I wasn’t sure how clean anything was.

4

Carla

Apr 23, 2025

·

Stayed 1 night

The staff were friendly and kind. The hotel is dated but clean. Our room smelled like a sweaty locker room. The shower had a very slow drain and dim lighting.

10

Bridget

Oct 5, 2025

·

Stayed 2 nights

Staff very friendly and nice great location to everything we needed room was clean and quiet.

10

kelly

Mar 2, 2025

·

Stayed 1 night

Staff was very friendly and the room was very clean, would highly recommend this hotel. Breakfast was also good with a variety to choose from.

10

Dave

Apr 6, 2025

·

Stayed 1 night

The room was clean and the staff was very friendly! Breakfast was nice and the food. was good.

8

Brenda

Apr 15, 2024

·

Stayed 1 night

It was in great condition and we enjoyed our stay here, the bathroom walls need some cleaning.

6

Robin

Oct 25, 2023

·

Stayed 2 nights

Disappointed that the pool was closed. But the worst thing was that there was something white and disgusting on the sheer curtains. It looked like a bodily function and it completely grossed us out. Made ya doubt the cleanliness of the rest of the room. Also, there was not a great selection of food places around. The website said there was a restaurant on site. There was not!

10

Theresa

Nov 4, 2023

·

Stayed 1 night

Very clean rooms and friendly staff

4

Leslie

Sep 24, 2023

·

Stayed 1 night

I will never stay in this hotel again. I will also be contacting Marriott as soon as I have time to let them know why. The sheets were clearly not even changed. The room was dirty. Even the elevators were dirty and smelly. I am not someone who usually complains but this was not a good experience. I am a Marriott Bonvoy Member and plan to see a refund on this night. This is the first time I've used Hotels.com and will probably not use them again.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Room quality varies: some are quiet and comfortable with useful seating, while others feel small or dated. Several guests mention loud or hard to control HVAC and occasional noise from other rooms.

Related guest reviews

4

Stephanie

Mar 16, 2025

·

Stayed 2 nights

The property itself was pretty nice, but we were missing trash bags in the room when we checked in. The staff remedied that pretty quickly. The main issue was the noise. The people above us sounded like they were jumping off the bed at 9:30-10pm. Not ideal when you have a little one that needs to sleep. We let it go the first night, but the second night was so bad we had to go speak to the front desk after 20-30 minutes of the racket. They called the offending room, and after another 10 minutes or so it settled down. Then at 2:30am people were yelling and cursing in the hallway which again woke up our child who was then up for the rest of the night. Unfortunately it was not a restful weekend and was quite disappointing.

4

Donna

Jun 11, 2023

·

Stayed 2 nights

The beds were advertised as queen, they are not. They are DOUBLE. Very uncomfortable. The room was small. The walls are thin. We could also hear people constantly running thru the halls. Would not recommend for families. The shower was good. The staff was great! The pool was good size for our needs. The lobby had a great table for groups. We were pleased with the breakfast.

6

James

Jun 16, 2025

·

Stayed 1 night

Light came in the window and blackout curtains not available. VERY limited breakfast options.

6

Tina

Mar 16, 2025

·

Stayed 1 night

It was probably the most uncomfortable bed I've ever slept in. Felt like springs were coming through mattress.

6

Jeff

Oct 22, 2025

·

Stayed 1 night

Doing redo on the rooms. This visit got one of the almost remodeled rooms. Cabinets not finished of assembled, paint and texture on plates and around fire sprinkler. Bed uncomfortable - just like before the remodel and could not fir the life of me find the controls for the HVAC system

8

Mary

Nov 8, 2023

·

Stayed 1 night

Fairfield Inn is a good choice for an overnight stay. It was quiet, there was a nice breakfast spread and the desk personnel were quite friendly and efficient. My only complaint is that I was unable to turn down the fan in the room. I found it rather loud.

10

Jacqueline

Aug 20, 2024

·

Stayed 1 night

This was a quick overnight stay on our way home from a weekend away. The beds were good, the room clean. I would say the only issue we had was trying to get the room cool enough. The air conditioning fan was really loud and just didn’t work the best. The hotel was easy to get to, it was right off the interstate. Would definitely stay again.

10

Lisa

Aug 11, 2025

·

Stayed 1 night

The room was clean, comfortable, and had a couch and sitting area as well as the bed. The shuttle to and from the airport was very helpful.

6

Annamalai

Aug 20, 2024

·

Stayed 1 night

Rooms are very small.

6

Heather

Mar 2, 2025

·

Stayed 1 night

Great location for an early flight out of Indy. The room was clean, bed was comfortable. Only issue is the air conditioning kept coming on even though we had the heat on.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is a strong point, with many reports of friendly, accommodating front-desk and breakfast staff. A few guests cite lapses like rude interactions, billing or refund issues, and poor follow-through on shuttle or points.

Related guest reviews

10

Aneda

Mar 27, 2025

·

Stayed 1 night

Staff treated us like family. Quiet, very clean, good breakfast, and great staff.

10

Latha & Sathish

Apr 6, 2024

·

Stayed 2 nights

We thoroughly enjoyed our stay at the Fairfield at Southern Ave in Indianapolis. The rooms were clean, service was fantastic, staff were very courteous. Clarence Patton - Asst General Manager went above and beyond to ensure that we had a good stay. He also explained about the places to go around and did it with a very pleasing smile. Will give it a perfect 10/10.

6

Dave

Aug 12, 2025

·

Stayed 2 nights

Front desk staff was rude. Somehow they

2

Dennis

May 25, 2024

·

Stayed 1 night

I made the 1-night reservation the very same day as check-in, actually while I was at my departing airport (so there were rooms available same day at this hotel). Unfortunately, my flight was then canceled (not even more than a few hours after I booked this room) and there were absolutely no flight options to fly out that night. I spoke with Expedia who then contacted the hotel directly to ask for a refund. The hotel denied it. While I was still chatting with Expedia, I called the hotel myself, explained my flight was canceled, and they said they would contact the general manager to ask for approval. I was on hold for 25 minutes. I finally hung up and called back again. After another couple minutes of waiting, they inform me the general manager has not approved my cancellation and I will not be refunded my money. If rooms were sold out for weeks I would understand. Rooms were still available. Terrible customer service.

8

Amy

May 19, 2024

·

Stayed 1 night

The property was well maintained but the pavement heading in had potholes and debris. The building was nice and clean and well maintained. The staff wasn’t as knowledgeable as they should be. We were double charged and the staff had to give us the General Managers business card because they didn’t know how to fix it.

10

Amanda

Aug 29, 2023

·

Stayed 1 night

Check in was a breeze. The staff was knowledgeable & helpful.

10

Olawale

Sep 8, 2023

·

Stayed 2 nights

Excellent customer services, the room is very clean and easy transportation to airport. I like the people that work there, they are professional.

10

Jamaine

Mar 17, 2025

·

Stayed 3 nights

Beatrice was absolutely amazing at check. Her customer service was phenomenal.

10

William

Sep 15, 2024

·

Stayed 2 nights

The front desk staff is always very kind and efficient.

10

Pranali Kaushal

Aug 18, 2025

·

Stayed 1 night

The staff was incredibly sweet and helpful. Very very courteous and polite. Helped with everything we wanted. We had a great experience! Thank you :)

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Very convenient to the airport and highways, and often quiet despite proximity. Several guests felt the immediate area is industrial or rough with limited nearby dining.

Related guest reviews

8

Wanda

Jul 16, 2024

·

Stayed 1 night

Area around hotel pretty sketchy. Tried to find a place to eat and very few options available.

8

Kassandra

Mar 25, 2025

·

Stayed 2 nights

The area is really nice and by the Expressway and the airport! Downtown Indianapolis is only a 15-20 minute drive on the expressway and it’s a pretty safe and quiet area!

10

Jessica

Dec 31, 2024

·

Stayed 1 night

It wasnt until after I booked my room that I realized just how close to the highway and airport it was - to my surprise, its very quiet. The gentleman at the front desk was helpful and patient. Room is clean and up to expectations.

8

debra

Aug 25, 2025

·

Stayed 1 night

Room was clean and spacious. The staff was very friendly. We were not impressed with the area surrounding the hotel.

6

Virgilio

May 30, 2025

·

Stayed 2 nights

Terrible location.

10

Marc

May 9, 2024

·

Stayed 1 night

Convenient to the airport

10

Michael

Aug 30, 2025

·

Stayed 1 night

Hotel great, area around hotel a bit rough

8

William

Mar 3, 2025

·

Stayed 1 night

Utilized this stay because of its location to the airport. The room was very clean and everything worked in. microwave, refrigerator and rest room utilities. The room was quiet and away from highway noise. The reception was professional. Would stay here again.

10

Gary j

Oct 29, 2025

·

Stayed 1 night

Nice all around stay, close drive to everything you need and quiet even though close to freeway

8

Heather

Aug 10, 2024

·

Stayed 1 night

The area around the hotel was run down. Not a lot of places to eat.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: many enjoyed the variety and hot options, while others found items empty or not restocked and seating crowded at times.

Related guest reviews

10

Diptesh

Mar 2, 2025

·

Stayed 1 night

Amazing place and stay with a super morning breakfast!

10

Julie

Apr 6, 2024

·

Stayed 1 night

Breakfast was lackluster. Juice station was out of order and breakfast sandwiches were hard. Other than that it was a great stay.

6

Patty

Jun 25, 2024

·

Stayed 2 nights

The first morning the breakfast was great. The second morning the hospitality person did not show up so the breakfast was spotty. The staff were very nice and accommodating.

6

Reginald

Aug 10, 2025

·

Stayed 4 nights

The hotel was under renovations. The elevator had cardboard and planks on the walls, the entire second floor was off-limits, the breakfast area only seated 25 and there was a big band group that was staying in the hotel also.

8

cemil

Jun 17, 2024

·

Stayed 3 nights

Everything was pretty good. Rooms were comfortable, not a lot of noise except the AC unit that could be a bit loud. There is not much in the immediate area but down town is so close and the cost of our stay made it it much more worth while to stay here and renting a car vs. taking a lyft/uber or worse yet paying $30-$50 per day in valet parking at over priced downtown hotels. I'd say the breakfast was the worst part; almost everything was gone and what was there was not great. Cup of coffee sufficed... If you're not spending a lot of time in the room and you need a clean/comfortable place to crash this place is well worth it overall and would definitely stay again.

4

Pamela

Oct 6, 2025

·

Stayed 2 nights

Parking was good, air conditioner was good. Eating area was too small so seating for breakfast was gone at 7:30 am.

8

Cheri

Jan 15, 2024

·

Stayed 3 nights

The team members were extremely helpful and their reaction time was immediate. The breakfast was amazing Thursday-Saturday but when the regular person wasn’t there for breakfast on Sunday, it was definitely lacking. There are some upgrades that need to occur in this facility and although they said they are scheduled for the end of the year, there are small things they can do now such as fix the TVs in the gathering area in the lobby and the workout room.

10

Kathy

Apr 8, 2025

·

Stayed 1 night

Perfect for what I needed. Breakfast area was nice. Staff was friendly and helpful!

10

Karl

Oct 2, 2023

·

Stayed 1 night

Difficult to find a parking spot. Breakfast items were in short supply. No one monitored the supplies - had to report to front desk when something ran out and took some time to replenish the item.

10

stacey

Aug 10, 2025

·

Stayed 1 night

The breakfast was awesome! There were a lot of choices. Staff were friendly.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $129	17 $129	18 $171	19 $176
20 $117	21 $136	22 $164	23 $166	24 $166	25 $167	26 $175
27 $119	28 $138	29 $166	30 $184

Su	Mo	Tu	We	Th	Fr	Sa
				1 $166	2 $182	3 $138
4 $127	5 $138	6 $156	7 $166	8 $166	9 $146	10 $155
11 $119	12 $147	13 $147	14 $166	15 $167	16 $194	17 $205
18 $163	19 $149	20 $233	21 $261	22 $214	23 $233	24 $205
25 $130	26 $139	27 $209	28 $167	29 $195	30 $177	31 $242

Select dates to see prices and availability

About this property

Location

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Fairfield Inn & Suites Indianapolis Airport

Have a question?

Prices for upcoming dates