Grecotel LUXME Costa Botanica

Definitely not worth the money which I paid. Room was dark, dirty, floor absolutely disgusting. My baby had black feet within 5 minutes. Mosquitos which I killed was smashed on the mirror following 3 days until our departure, stinky cupboards and wardrobe, moldy and stale. Outside the veranda was not cleaned whole stay, in front of was no any barrier, danger step to muddy corner. even if I informed the hotel that I will arrive with 1 year old baby, baby cot was not in the room, I Was waiting hours for that. Mattress in the rooms are absolutely crawled, I slept in the hole. Its mostly resort for the kids - after 10pm was parents partying above us so I called the reception, but they didn’t stop moving with the furniture, and loudly talking. All baby seats was filthy and without safety belt in order, The food, while varied, lacked authentic Greek character — you'll eat better outside. If I asked for the alacart restaurant, it was fully booked or free after 9pm - too late for dinner. Day before the departure I was asked if I need anything before we leave. I have arranged transportation for 7:30 and proposed for taking suitcases from the room to the reception. Nobody showed up so I was going by myself with the 2 suitcases over the square to the front door. When I asked for breakfast to go, I have been told, that they don’t do this service. 5*!!!!!!! And they are not able to prepare little breakfast to go!!! Pool and beach was lovely, but this you can find everywhere.

We stayed here for a family reunion, and I wanted to leave a review because the service was truly exceptional. Every single member of the staff we encountered went above and beyond to help. I've stayed at many five-star resorts around the world, but I have honestly never experienced this level of thoughtfulness, warmth, and genuine care. Nothing was ever too much trouble, and they did everything in their power to make sure our family had everything we needed throughout our stay. The food was excellent, with plenty of variety and consistently high quality. The rooms were comfortable, although they weren't the highlight of the resort and could benefit from some updating. That said, the incredible hospitality more than made up for it. Overall, we had a wonderful trip filled with beautiful family memories. If you're looking for a place where the staff truly care about making your stay special, I would highly recommend it. Thank you to everyone who made our family reunion such a memorable experience.

Great stay! the buffet was incredible. The other restaurants should increase the quality. One day is good to try, but the buffet was better. The rest was perfect!

The service and staff are excellent Everyone is very pleasant and accommodating The maintenance of the restaurants and grounds is very impressive Good variety at restaurants and bars

Loved the space around the resort. It was very spread out and