Radisson Collection Bilbao
Property description
Treat yourself with massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, con...
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Guest reviews
8.9
Fabulous
Based on 976 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Radisson Collection Bilbao earns high marks for its central, walkable location and stylish, comfortable rooms, but reviews repeatedly note mixed service at breakfast and the rooftop, paid spa/pool access, and some noise or temperature-control issues.
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10
Hanne
last week
·
Stayed 4 nights
Super rooms, including bathroom and beds Suggest better logistic whwn it comes to breakfast, both selfservice and ordering
Super rooms, including bathroom and beds Suggest better logistic whwn it comes to breakfast, both selfservice and ordering
6
Sophie
3 weeks ago
·
Stayed 4 nights
The room was lovely and the hotel building was modern and well located, however we had a few issues which affected our stay: 1) spa access is not included in the price which was not made clear on Hotels.com at all, you have to reserve access separately 20 EUR pp, just for access to the pool and sauna for 50 minutes. The reception staff were unhelpful about this; I appreciate that the spa is a separate company but reception did not offer to help us book or give us any other information; 2) the staff were generally unhelpful at check in, providing nothing except room keys (no info booklets etc) and no help with bags / recommendations etc which we would expect at a 5 star; 3) we had emailed and messaged ahead asking to ensure there were 2 separate beds, we got no replies and upon arrival the bed was set up as one king - we had to call down and have this fixed; 4) the room was only cleaned once in our 4 night stay - we often had a do not disturb on in the morning but there was always time in the afternoon when we were out and yet it would not be cleaned.
The room was lovely and the hotel building was modern and well located, however we had a few issues which affected our stay: 1) spa access is not included in the price which was not made clear on Hotels.com at all, you have to reserve access separately 20 EUR pp, just for access to the pool and sauna for 50 minutes. The reception staff were unhelpful about this; I appreciate that the spa is a separate company but reception did not offer to help us book or give us any other information; 2) the staff were generally unhelpful at check in, providing nothing except room keys (no info booklets etc) and no help with bags / recommendations etc which we would expect at a 5 star; 3) we had emailed and messaged ahead asking to ensure there were 2 separate beds, we got no replies and upon arrival the bed was set up as one king - we had to call down and have this fixed; 4) the room was only cleaned once in our 4 night stay - we often had a do not disturb on in the morning but there was always time in the afternoon when we were out and yet it would not be cleaned.
10
Xavier
3 weeks ago
·
Stayed 3 nights
Clean rooms, staff was very responsive and helpful. Service was excellent and Pablo was very helpful with directions in terms of fun, architecture, places to see and food. Will definitely be going back on our next visit to Bilbao.
Clean rooms, staff was very responsive and helpful. Service was excellent and Pablo was very helpful with directions in terms of fun, architecture, places to see and food. Will definitely be going back on our next visit to Bilbao.
6
Poul
3 weeks ago
·
Stayed 5 nights
Normal
Normal
10
Kathleen
3 weeks ago
·
Stayed 3 nights
Personal fantasticos
Personal fantasticos
Calle Gran Via 4, Bilbao, Bilboaldea, Basque Country, Spain
Location
With a stay at Radisson Collection Bilbao, you'll be centrally located in Bilbao, a 3-minute drive from Guggenheim Museum Bilbao and 5 minutes from San Mames Stadium. This luxury hotel is 12.3 mi (19.8 km) from Port of Bilbao and 0.1 mi (0.1 km) from Ensanche.
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