Urban Elephant Hotels The Docklands
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About this property
Parking
Airport shuttle
Swimming pool
Non-Smoking Rooms
Housekeeping
Safe-Deposit Box
Guest reviews
Superb
Based on 169 verified reviews
Aaron
May 13, 2026
·
Stayed 9 nights
Stuart
May 8, 2026
·
Stayed 5 nights
Martin
Oct 1, 2025
·
Stayed 3 nights
Philip
Jul 18, 2025
·
Stayed 2 nights
Megumi
Jul 20, 2026
·
Stayed 2 nights
Property Policies
Check-in
Check-out
From 15:00 to 00:00
Before 10:00
FAQs about Urban Elephant Hotels The Docklands
Is parking available at the property?
Free self-parking is available on-site, but it is limited.
Are pets allowed at the property?
No pets are allowed, including service animals.
What are the check-in and check-out times?
Check-in is from 15:00, and check-out is until 10:00. Early or late check-in/check-out may be available upon request.
Is there an airport shuttle service available?
A roundtrip airport shuttle is available for a surcharge of ZAR 350 per vehicle (one-way, maximum occupancy 6). Guests must contact the property 48 hours prior to arrival to arrange the transfer.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities, including public areas. Specific room accessibility details are not provided.
Where is the property located in relation to key landmarks?
The property is located in Cape Town City Centre, within a 15-minute walk of Long Street and Cape Town International Convention Centre. It is approximately 1.1 km from Cape Town Stadium and 3.9 km from Table Mountain.
Does the property have a swimming pool?
Yes, the property features an outdoor heated pool, operational from 6:00 AM to 10:00 PM.
What are the policies for guests staying with children?
Children are welcome at the property. There is no specified minimum age for children to stay for free.
What are the policies regarding extra beds and cribs?
Cribs (infant beds) and rollaway beds are available for ZAR 450.0 per stay. Advance request is required for these amenities.
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