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Motto by Hilton Tulum

69 US$

/natt

Snitt för september

Motto by Hilton Tulum - Image 1

Motto by Hilton Tulum - Rum

Motto by Hilton Tulum - Rum

Motto by Hilton Tulum - Utsikt från rummet

Motto by Hilton Tulum - Reception

Välj datum för att se priser och tillgänglighet.

69 US$

/natt

Snitt för september

Genomsnittliga priser per månad

På Motto by Hilton Tulum är priset per natt i genomsnitt 62 US$ under den billigaste månaden (februari) och 95 US$ under den dyraste månaden (januari), baserat på de senaste 12 månaderna.

Genomsnittligt pris per natt på Motto by Hilton Tulum efter månad, senaste 12 månaderna (USD)
Månad	Genomsnittligt pris
januari	95 US$
februari	62 US$
mars	64 US$
april	67 US$
maj	64 US$
juni	65 US$
juli	64 US$
augusti	71 US$
september	69 US$
oktober	71 US$
november	68 US$
december	87 US$

Dyrast: januari (ca 95 US$)

Billigast: februari (ca 62 US$)

Om detta boende

Ägna lite tid åt dig själv med massage och kroppsbehandlingar. Här har du tillgång till 2 utomhuspooler, ett fitnesscenter och hyrcyklar. Boendet har även gratis wi-fi, conciergetjänster och shopping på boendet.

Hiss
Värdeförvaring
Trädgård
Dykning
Skoter/Mopeduthyrning
Ekoturism på plats

Läge

Avenida Coba Sur entre Calle S/N, Manzana 006 Lote 001 Colonia Centro, Zama, Tulum, Tulum, Quintana Roo, Mexiko

Hunab livsstilscenter (0.1 miles)

Jaguarparken (0.1 miles)

Acceso till jaguarparken (1.2 miles)

Tulum nationalpark (1.3 miles)

Jaguar utsiktspunkt Tulum (1.3 miles)

Dos Aguas park (1.3 miles)

Mer platsinformation

Rumsalternativ

12

Bunk beds - 1 Twin over 1 Queen, Rooftop Level

Information om rummet

1 Stor Dubbelsäng

och

1 Våningssäng

Sovplats 3

162 ft²

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

10

1 Queen bed Rooftop Level

Information om rummet

1 Stor Dubbelsäng

Sovplats 2

162 ft²

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

8

1 Queen, Mobility/Hearing Accessible 3X3 Shower

Information om rummet

1 Stor Dubbelsäng

Sovplats 2

172 ft²

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

11

Juniorsvit (1 Queen bed)

Information om rummet

2 Stora Dubbelsängar

Sovplats 3

323 ft²

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

10

Bunk beds - 1 Twin bed over 1 Queen bed

Information om rummet

1 Stor Dubbelsäng

och

1 Våningssäng

Sovplats 3

162 ft²

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

14

Rum - 1 queensize-säng

Information om rummet

1 Stor Dubbelsäng

Sovplats 2

162 ft²

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

11

1 Queen, Mobility/Hearing Accessible 3X3 Shower-VW

Information om rummet

1 Stor Dubbelsäng

Sovplats 2

172 ft²

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

19

Flex Room with 1 Queen Wall Bed

Information om rummet

1 Stor Dubbelsäng

Sovplats 2

162 ft²

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

9

Familjesvit - 2 sovrum (2 Queen beds 1 Twin bed)

Information om rummet

1 Stor Dubbelsäng

och

1 Våningssäng

Sovplats 4

323 ft²

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

17

Flex Room, 1 Queen Wall Bed, Rooftop Level

Information om rummet

1 Stor Dubbelsäng

Sovplats 2

162 ft²

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

Gästrecensioner

8.6

Fantastiskt

Baserat på 424 verifierade recensioner

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

På Motto by Hilton Tulum berömmer resenärer ofta den vänliga personalen och den rena, moderna designen, samtidigt som de noterar kompakta rum, ibland ljud från närliggande lokaler samt tillfälliga problem med luftkonditioneringen och städningen.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

På Motto by Hilton Tulum berömmer resenärer ofta den vänliga personalen och den rena, moderna designen, samtidigt som de noterar kompakta rum, ibland ljud från närliggande lokaler samt tillfälliga problem med luftkonditioneringen och städningen.

Läget är praktiskt för Tulum Pueblo med många restauranger i närheten, även om det vanligtvis krävs cykel eller taxi för att nå stranden och vissa gäster ogillade det omedelbara området. Faciliteter som en utmärkt takpool och ett välutrustat gym, plus parkering och cyklar, ökar attraktionskraften, men valuta för pengarna och hastigheten på mat och dryck kan vara ojämna. Förvänta dig en stilfull, social vistelse som passar bäst för resenärer som trivs med mindre rum.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Takpoolen och det välutrustade gymmet är höjdpunkter; många uppskattade också parkeringen och tillgången till cyklar. Vissa noterade hög musik vid takpoolen och tillfälliga problem med poolunderhåll.

Relaterade gästrecensioner

8

CHRISTINE

1 jan. 2025

·

Stannade 2 nätter

Great gym, loved the free laundry available and the location was good. Biking around made for a fun adventure.

Great gym, loved the free laundry available and the location was good. Biking around made for a fun adventure.

10

Franvois

11 apr. 2025

·

Stannade 5 nätter

The rooftop pool and th gym.

The rooftop pool and th gym.

10

Davina

23 nov. 2025

·

Stannade 9 nätter

All staff very friendly. Room was cleaned more than every other day. Great gym & rooftop pool/bar

All staff very friendly. Room was cleaned more than every other day. Great gym & rooftop pool/bar

10

Carolina

11 feb. 2026

·

Stannade 5 nätter

Great service and staff. Pool area was amazing. Lots of nice restaurants in the neighborhood and easy to go everywhere with the bikes.

Great service and staff. Pool area was amazing. Lots of nice restaurants in the neighborhood and easy to go everywhere with the bikes.

8

Mark

15 jan. 2026

·

Stannade 7 nätter

Laundry service was broken. A/C was broken on the last 2 days. Rooms needed a lot of small repairs. Elevators and key cards worked MOST of the time. Beach Club (Bagatelle) was a scam and didn’t honor our Free entry nor $0 minimum spend. Rooms are very small but functional. Rooftop pool and gym saved the trip experience along with the service from Marco & Israel at the rooftop restaurant (operates separately from the Hilton Motto) overall worth ~ $100 usd/per night, but not more…

Laundry service was broken. A/C was broken on the last 2 days. Rooms needed a lot of small repairs. Elevators and key cards worked MOST of the time. Beach Club (Bagatelle) was a scam and didn’t honor our Free entry nor $0 minimum spend. Rooms are very small but functional. Rooftop pool and gym saved the trip experience along with the service from Marco & Israel at the rooftop restaurant (operates separately from the Hilton Motto) overall worth ~ $100 usd/per night, but not more…

10

David

3 juli 2024

·

Stannade 5 nätter

Great hotel, nice and clean, staff was friendly, the roof top pool and gym is very nice. Great location, pretty close to everything, parking garage underneath the hotel so feel free to rent a car. Give my stay here a 10/10

Great hotel, nice and clean, staff was friendly, the roof top pool and gym is very nice. Great location, pretty close to everything, parking garage underneath the hotel so feel free to rent a car. Give my stay here a 10/10

10

Claudia

14 juni 2025

·

Stannade 4 nätter

The pool area is fantastic.

The pool area is fantastic.

10

Elvis

4 aug. 2024

·

Stannade 3 nätter

A very nice hotel with exceptional views and surroundings. Has it own parking and room service is excellent. Rooftop is worth seeing!

A very nice hotel with exceptional views and surroundings. Has it own parking and room service is excellent. Rooftop is worth seeing!

10

Ketty

8 maj 2025

·

Stannade 2 nätter

Très bel hôtel avec services de qualité (petit dej à la carte, parking, piscine et salle de sport rooftop). Décoration magnifique, tout le personnel était très sympa et serviable. Seul bémol sur la taille du lit pour un hôtel de ce standing.

Très bel hôtel avec services de qualité (petit dej à la carte, parking, piscine et salle de sport rooftop). Décoration magnifique, tout le personnel était très sympa et serviable. Seul bémol sur la taille du lit pour un hôtel de ce standing.

10

Keith

28 apr. 2023

·

Stannade 5 nätter

Very glad we picked this hotel! It has a great location at the edge of the city of Tulum. All around you are shops, restaurants, bars, and if you want to go to the beach it's a short bike ride away. Hotel felt super safe with an awesome rooftop pool to getaway from all of the hustle and bustle of the beach for a day. Pool has awesome service with tasty snacks. We rented a car so the free safe parking located underneath the hotel was an awesome. The hotel room has a nice hostel vibe but was small and cozy which I liked! Had zero issues and would definitely stay there again.

Very glad we picked this hotel! It has a great location at the edge of the city of Tulum. All around you are shops, restaurants, bars, and if you want to go to the beach it's a short bike ride away. Hotel felt super safe with an awesome rooftop pool to getaway from all of the hustle and bustle of the beach for a day. Pool has awesome service with tasty snacks. We rented a car so the free safe parking located underneath the hotel was an awesome. The hotel room has a nice hostel vibe but was small and cozy which I liked! Had zero issues and would definitely stay there again.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Beskrivs ofta som rent och modernt, men flera recensioner rapporterade brister såsom fläckiga handdukar eller lakan, missad städning, kvarlämnade föremål i kylskåpen och ibland oangenäma lukter.

Relaterade gästrecensioner

8

Tessa

25 nov. 2025

·

Stannade 2 nätter

Room was very clean, had all that I needed. Staff was friendly and helpful

Room was very clean, had all that I needed. Staff was friendly and helpful

4

Wing Yi Kelly

2 jan. 2026

·

Stannade 4 nätter

The shampoo bottle was almost empty on arrival and wasn’t refilled even after requesting it, requiring two follow-ups. The fridge still contained leftover food from previous guests. The sink had an unpleasant smell.The hot water never got properly hot, even when turned fully up. The room was quite small, and the towels were not crisp or fresh/white-looking. Customer service was particularly disappointing. Reception felt disorganised and not very customer-centric, with emails full of typos and staff asking for details that had already been provided the day before. I was given a Wi-Fi password on a typed note, but it was completely incorrect and different from the actual password. There were no umbrellas available, no partnerships with tour providers, and the location itself wasn’t especially convenient. That said, there were a few positives. The lobby and pool areas are attractive, and the gym is well equipped.

The shampoo bottle was almost empty on arrival and wasn’t refilled even after requesting it, requiring two follow-ups. The fridge still contained leftover food from previous guests. The sink had an unpleasant smell.The hot water never got properly hot, even when turned fully up. The room was quite small, and the towels were not crisp or fresh/white-looking. Customer service was particularly disappointing. Reception felt disorganised and not very customer-centric, with emails full of typos and staff asking for details that had already been provided the day before. I was given a Wi-Fi password on a typed note, but it was completely incorrect and different from the actual password. There were no umbrellas available, no partnerships with tour providers, and the location itself wasn’t especially convenient. That said, there were a few positives. The lobby and pool areas are attractive, and the gym is well equipped.

8

ashley

13 juli 2023

·

Stannade 3 nätter

This was a really nice place to stay. Comfortable and clean rooms great AC okay water pressure and comfortable bed. The front desk staff were great even let us tour the rooms before we booked and the welcome drunk was delicious. The one downside is all of the towels had at least one brown stain on them. I have no idea what that is about but it almost became a joke to look to see where the brown stain would be in your towel. Other cons: no water bottles or cups/coffee in the room, the waitstaff for the rooftop is rude and they pressure you to spend more money.

This was a really nice place to stay. Comfortable and clean rooms great AC okay water pressure and comfortable bed. The front desk staff were great even let us tour the rooms before we booked and the welcome drunk was delicious. The one downside is all of the towels had at least one brown stain on them. I have no idea what that is about but it almost became a joke to look to see where the brown stain would be in your towel. Other cons: no water bottles or cups/coffee in the room, the waitstaff for the rooftop is rude and they pressure you to spend more money.

10

Tommy

6 okt. 2025

·

Stannade 1 natt

Neat and tidy. Clean and modern.

Neat and tidy. Clean and modern.

2

Kerine

16 aug. 2024

·

Stannade 2 nätter

I got bed bugs from staying at this property. I thought they were mosquitoes bites at first, but realized after the 2nd night bed bug bites. The toilet clogged and the noise around my room was disgusting. Nobody came to clean my room after the 1st night until after 3pm. I know bc I was taking a nap. I let the front desk know I would be out and came back and room was still not cleaned. I had to ask for bath rags because none were provided. Place also looks a little run down since photos were taken. In all my travels this by far was the worst hotel I stayed in. Not worth trying to save a little money in the end.

I got bed bugs from staying at this property. I thought they were mosquitoes bites at first, but realized after the 2nd night bed bug bites. The toilet clogged and the noise around my room was disgusting. Nobody came to clean my room after the 1st night until after 3pm. I know bc I was taking a nap. I let the front desk know I would be out and came back and room was still not cleaned. I had to ask for bath rags because none were provided. Place also looks a little run down since photos were taken. In all my travels this by far was the worst hotel I stayed in. Not worth trying to save a little money in the end.

10

Nache

7 sep. 2023

·

Stannade 4 nätter

Beautiful property, very clean and the staff was great!

Beautiful property, very clean and the staff was great!

8

Roberto

4 aug. 2025

·

Stannade 5 nätter

Toallas estremadamente percudidas en la habitación, el duvet manchado de maquillaje, mobiliario de alberca súper sucio. Los alimentos buenos así como el servicio del restaurante y las instalaciones.

Toallas estremadamente percudidas en la habitación, el duvet manchado de maquillaje, mobiliario de alberca súper sucio. Los alimentos buenos así como el servicio del restaurante y las instalaciones.

6

Colin

2 jan. 2023

·

Stannade 19 358 nätter

The hotel is just new and has all the potential for a great stay, but currently some of the little things just make it not a 5/5. Our room wasn’t clean (there were nail clippings in the sink!) and when we mentioned it to the desk, it took 2 days for it to be actually cleaned.. in tulum you basically go everywhere by bike, but a 2 person room only gets 1 bike.. so you still end up paying. Also the rooftop and pool are actually shared with another hotel (that’s opening soon -> expect some construction..) so although it’s an amazing place, it’s not private for the hotel and expect it to be packed when it’s being shared across hotels. All in all 3/5 for a nice hotel and ok experience, with def opportunity to improve!

The hotel is just new and has all the potential for a great stay, but currently some of the little things just make it not a 5/5. Our room wasn’t clean (there were nail clippings in the sink!) and when we mentioned it to the desk, it took 2 days for it to be actually cleaned.. in tulum you basically go everywhere by bike, but a 2 person room only gets 1 bike.. so you still end up paying. Also the rooftop and pool are actually shared with another hotel (that’s opening soon -> expect some construction..) so although it’s an amazing place, it’s not private for the hotel and expect it to be packed when it’s being shared across hotels. All in all 3/5 for a nice hotel and ok experience, with def opportunity to improve!

4

Jorrit

22 mars 2023

·

Stannade 5 nätter

Stained sheets, no drinking water supplied in the rooms, very small bed. Would not recommend.

Stained sheets, no drinking water supplied in the rooms, very small bed. Would not recommend.

10

Seanee

3 jan. 2024

·

Stannade 3 nätter

Excellent service at Motto Tulum. Lots of amenities and things to do nearby. Free parking and there are rentals for bikes and scooters, Pool is beautiful and great poolside service and poolside restaurants. This place is designed really nicely. Rooms are small but meant to tap into a simplistic hotel stay and encourage you to go out and explore. Also very very impeccable cleaning.

Excellent service at Motto Tulum. Lots of amenities and things to do nearby. Free parking and there are rentals for bikes and scooters, Pool is beautiful and great poolside service and poolside restaurants. This place is designed really nicely. Rooms are small but meant to tap into a simplistic hotel stay and encourage you to go out and explore. Also very very impeccable cleaning.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är små med begränsad förvaring och tunna väggar, med oljud från närliggande barer eller korridorer; sängarna kan vara hårda och luftkonditioneringens pålitlighet varierar.

Relaterade gästrecensioner

8

Santiago

21 juni 2024

·

Stannade 3 nätter

Very small rooms. Good for single people.

Very small rooms. Good for single people.

8

François

28 dec. 2024

·

Stannade 8 nätter

Bel hôtel propre et personnel accueillant. Beau rooftop, chambre petite pour 2 personnes. La situation géographique est à considérer un peu loin de tout, le vélo est nécessaire. Chambres face au bar sont bruyantes.

Bel hôtel propre et personnel accueillant. Beau rooftop, chambre petite pour 2 personnes. La situation géographique est à considérer un peu loin de tout, le vélo est nécessaire. Chambres face au bar sont bruyantes.

4

Mario

12 jan. 2026

·

Stannade 1 natt

Room to little

Room to little

4

RACHID

24 jan. 2025

·

Stannade 3 nätter

Whispers can be heard between rooms, through the connecting doors, which happen to be on both sides of the room. Very hard to sleep and no privacy. It’s feels like the people next door are with you in the room. The rooms are small, they have a desk but it’s so close to the bed it’s not usable. If you call front desk with this complaint they say no cancellation, talk to you neighbor. True story

Whispers can be heard between rooms, through the connecting doors, which happen to be on both sides of the room. Very hard to sleep and no privacy. It’s feels like the people next door are with you in the room. The rooms are small, they have a desk but it’s so close to the bed it’s not usable. If you call front desk with this complaint they say no cancellation, talk to you neighbor. True story

8

Claire

10 feb. 2025

·

Stannade 3 nätter

The pros: helpful front desk staff, good drinks at the rooftop bar, rooftop pool is pretty and has plenty of daybeds with umbrellas, easy to get a taxi outside, walking distance to restaurants & bars, 5-10 minute drive to beach resort area (granted it’s still going to cost you upwards of 400 pesos in a taxi). Cons: lower levels on odd room numbers overlook a bar that plays music until past midnight, which is tough for light sleepers. Food is overpriced, especially breakfast. $20/day resort fee ($10 is a credit to restaurant). Rooms are tiny, like NYC sized. AC inconsistent - first room worked perfectly and second room wouldn’t go below 75 degrees. Bed is firmer than other Hilton properties I’ve stayed at. The beach clubs they partner with (Bagatelle and Mia) still charge a fee.

The pros: helpful front desk staff, good drinks at the rooftop bar, rooftop pool is pretty and has plenty of daybeds with umbrellas, easy to get a taxi outside, walking distance to restaurants & bars, 5-10 minute drive to beach resort area (granted it’s still going to cost you upwards of 400 pesos in a taxi). Cons: lower levels on odd room numbers overlook a bar that plays music until past midnight, which is tough for light sleepers. Food is overpriced, especially breakfast. $20/day resort fee ($10 is a credit to restaurant). Rooms are tiny, like NYC sized. AC inconsistent - first room worked perfectly and second room wouldn’t go below 75 degrees. Bed is firmer than other Hilton properties I’ve stayed at. The beach clubs they partner with (Bagatelle and Mia) still charge a fee.

6

Janelle

25 jan. 2025

·

Leider für einen längeren Aufenthalt unpraktisch. Das Fenster im sehr kleinen Zimmer lässt sich nicht öffnen. Bis auf vier Bügel, keine Möglichkeit Sachen aufzuhängen. Aufgrund der kleinen Zimmergröße, mit zwei Koffern problematisch. Keine Toilettentür zum schließen, nur zum schieben, sodass alles zu hören ist. Ebenfalls sind die Lüftung und alles auf dem Flur zu hören.

Leider für einen längeren Aufenthalt unpraktisch. Das Fenster im sehr kleinen Zimmer lässt sich nicht öffnen. Bis auf vier Bügel, keine Möglichkeit Sachen aufzuhängen. Aufgrund der kleinen Zimmergröße, mit zwei Koffern problematisch. Keine Toilettentür zum schließen, nur zum schieben, sodass alles zu hören ist. Ebenfalls sind die Lüftung und alles auf dem Flur zu hören.

10

Andrea

14 jan. 2025

·

Stannade 1 natt

Small rooms only problem.

Small rooms only problem.

2

Sanaz

22 apr. 2025

·

Stannade 4 nätter

Rooms resemble hostels and don’t look anything like the photo. It’s extremely small. There is no closet to hang your clothes. Music was playing very loud everyday till 3am in the area facing the outside bar. It was hard to sleep. The floor was very dirty and felt like walking on the street. Queen bed seems more like a full size in person. Too many light switches all over the room which isn’t efficient. They weren’t able to provide an iron and table for ironing clothes. Our room had ants.

Rooms resemble hostels and don’t look anything like the photo. It’s extremely small. There is no closet to hang your clothes. Music was playing very loud everyday till 3am in the area facing the outside bar. It was hard to sleep. The floor was very dirty and felt like walking on the street. Queen bed seems more like a full size in person. Too many light switches all over the room which isn’t efficient. They weren’t able to provide an iron and table for ironing clothes. Our room had ants.

10

Kyle

7 maj 2023

·

Stannade 6 nätter

Cute rooftop, rooms are small but not too small, modern decor is nice. Room lighting could be better.

Cute rooftop, rooms are small but not too small, modern decor is nice. Room lighting could be better.

6

B F

24 jan. 2026

·

Stannade 1 natt

The general areas was really nice (lobby, roof top etc) and friendly staff! However we also stayed by the beach in Tulum which u preferred way more - the hotel area here is not the best. Also the rooms was not that spacious.

The general areas was really nice (lobby, roof top etc) and friendly staff! However we also stayed by the beach in Tulum which u preferred way more - the hotel area here is not the best. Also the rooms was not that spacious.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Många gäster tyckte att personalen var vänlig och hjälpsam, men andra upplevde långsam eller ointresserad städning och ojämnt bemötande vid takterrassen eller receptionen, med enstaka försök att få dricks.

Relaterade gästrecensioner

4

Hilary

8 mars 2023

·

Stannade 5 nätter

Overall, I am disappointed for the way that I was treated. I noticed others having top tier service and I was ignored. There were 6 servers in the pool area and it took an hour for someone to approach me. Only 1 server was really nice to me.

Overall, I am disappointed for the way that I was treated. I noticed others having top tier service and I was ignored. There were 6 servers in the pool area and it took an hour for someone to approach me. Only 1 server was really nice to me.

10

Janelle

6 apr. 2025

·

Stannade 2 nätter

Great time, easy check-in process and very nice rooms. Had a junior suite and the staff was amazing. Very luxurious feeling

Great time, easy check-in process and very nice rooms. Had a junior suite and the staff was amazing. Very luxurious feeling

10

Kevin

30 jan. 2025

·

Stannade 4 nätter

Hands down one of the best hotel experiences I've had. Location was great, hotel was great with lots of amenities nearby and most of all the staff were fantastic. Really helpful, knowledgeable and friendly at all times. If visiting Tulum again I'd definitely go back!

Hands down one of the best hotel experiences I've had. Location was great, hotel was great with lots of amenities nearby and most of all the staff were fantastic. Really helpful, knowledgeable and friendly at all times. If visiting Tulum again I'd definitely go back!

10

Portia

21 apr. 2025

·

Stannade 4 nätter

The property was clean. The staff was beyond amazing! The rooms were a bit on the small end but cozy. The rooftop was beautiful and the food and drinks were great! The food trucks downstairs and live DJ and bar was an added bonus! Not to mention the cute small shops and cafe. I would give this property a 10 out of 10!

The property was clean. The staff was beyond amazing! The rooms were a bit on the small end but cozy. The rooftop was beautiful and the food and drinks were great! The food trucks downstairs and live DJ and bar was an added bonus! Not to mention the cute small shops and cafe. I would give this property a 10 out of 10!

8

Rouven

3 mars 2023

·

Stannade 7 nätter

Lage war gut. Zwischen der Stadt und dem Strand. Rooftop pool war cool, täglicher Reinigungsservice war immer gut. Allerdings war der Service auf dem Rooftop etwas verschlafen und langsam. Meistens musste man auf die Bedienungen zukommen. Das sollte eigentlich anders herum sein.

Lage war gut. Zwischen der Stadt und dem Strand. Rooftop pool war cool, täglicher Reinigungsservice war immer gut. Allerdings war der Service auf dem Rooftop etwas verschlafen und langsam. Meistens musste man auf die Bedienungen zukommen. Das sollte eigentlich anders herum sein.

10

Carolina

11 feb. 2026

·

Stannade 5 nätter

Great service and staff. Pool area was amazing. Lots of nice restaurants in the neighborhood and easy to go everywhere with the bikes.

Great service and staff. Pool area was amazing. Lots of nice restaurants in the neighborhood and easy to go everywhere with the bikes.

4

Wing Yi Kelly

2 jan. 2026

·

Stannade 4 nätter

The shampoo bottle was almost empty on arrival and wasn’t refilled even after requesting it, requiring two follow-ups. The fridge still contained leftover food from previous guests. The sink had an unpleasant smell.The hot water never got properly hot, even when turned fully up. The room was quite small, and the towels were not crisp or fresh/white-looking. Customer service was particularly disappointing. Reception felt disorganised and not very customer-centric, with emails full of typos and staff asking for details that had already been provided the day before. I was given a Wi-Fi password on a typed note, but it was completely incorrect and different from the actual password. There were no umbrellas available, no partnerships with tour providers, and the location itself wasn’t especially convenient. That said, there were a few positives. The lobby and pool areas are attractive, and the gym is well equipped.

The shampoo bottle was almost empty on arrival and wasn’t refilled even after requesting it, requiring two follow-ups. The fridge still contained leftover food from previous guests. The sink had an unpleasant smell.The hot water never got properly hot, even when turned fully up. The room was quite small, and the towels were not crisp or fresh/white-looking. Customer service was particularly disappointing. Reception felt disorganised and not very customer-centric, with emails full of typos and staff asking for details that had already been provided the day before. I was given a Wi-Fi password on a typed note, but it was completely incorrect and different from the actual password. There were no umbrellas available, no partnerships with tour providers, and the location itself wasn’t especially convenient. That said, there were a few positives. The lobby and pool areas are attractive, and the gym is well equipped.

10

Vanessa

6 dec. 2023

·

Stannade 5 nätter

This hotel is very clean, it smells like a spa the minute you walk in. The staff is welcoming and informative. They give you information and will help you with anything you need. The pool area is very nice. The only thing I would say is a con is the rooms are small and there are only two restaurants, however there is plenty of dining options within walking distance.special thanks to Leo, and Clara!

This hotel is very clean, it smells like a spa the minute you walk in. The staff is welcoming and informative. They give you information and will help you with anything you need. The pool area is very nice. The only thing I would say is a con is the rooms are small and there are only two restaurants, however there is plenty of dining options within walking distance.special thanks to Leo, and Clara!

2

alexis

10 jan. 2024

·

Stannade 4 nätter

The house keeping service was terrible!. No bathroom towels asked several times no blankets asked several times and no body wash asked several times

The house keeping service was terrible!. No bathroom towels asked several times no blankets asked several times and no body wash asked several times

10

April

20 apr. 2025

·

Stannade 4 nätter

As a solo traveler, my stay at Motto was genuinely enjoyable. The location is incredibly convenient—everything you need is within walking distance, and the beach is only about one to two miles away. If you're up for it, bikes are available to rent, or you can easily catch a cab. Although the hotel doesn’t offer a dedicated shuttle service, the staff can arrange reliable transportation for you as needed. What really stood out was the exceptional customer service. The staff was consistently friendly, welcoming, and accommodating. I changed rooms twice to find the ideal location within the hotel, and they handled each request with professionalism and patience. There are also plenty of dining options nearby, which is perfect for food lovers or anyone who enjoys exploring local cuisine. Overall, this was a great experience, and I’d definitely consider staying here again.

As a solo traveler, my stay at Motto was genuinely enjoyable. The location is incredibly convenient—everything you need is within walking distance, and the beach is only about one to two miles away. If you're up for it, bikes are available to rent, or you can easily catch a cab. Although the hotel doesn’t offer a dedicated shuttle service, the staff can arrange reliable transportation for you as needed. What really stood out was the exceptional customer service. The staff was consistently friendly, welcoming, and accommodating. I changed rooms twice to find the ideal location within the hotel, and they handled each request with professionalism and patience. There are also plenty of dining options nearby, which is perfect for food lovers or anyone who enjoys exploring local cuisine. Overall, this was a great experience, and I’d definitely consider staying here again.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Praktiskt läge för Tulum Pueblo med restauranger och butiker i närheten; stranden kräver vanligtvis taxi eller cykel. Ett fåtal gäster ogillade det omedelbara området och vissa rum vetter mot oljud från lokaler utanför.

Relaterade gästrecensioner

8

François

28 dec. 2024

·

Stannade 8 nätter

Bel hôtel propre et personnel accueillant. Beau rooftop, chambre petite pour 2 personnes. La situation géographique est à considérer un peu loin de tout, le vélo est nécessaire. Chambres face au bar sont bruyantes.

Bel hôtel propre et personnel accueillant. Beau rooftop, chambre petite pour 2 personnes. La situation géographique est à considérer un peu loin de tout, le vélo est nécessaire. Chambres face au bar sont bruyantes.

8

Estefany

28 juli 2025

·

Stannade 2 nätter

Great location

Great location

4

Wing Yi Kelly

2 jan. 2026

·

Stannade 4 nätter

The shampoo bottle was almost empty on arrival and wasn’t refilled even after requesting it, requiring two follow-ups. The fridge still contained leftover food from previous guests. The sink had an unpleasant smell.The hot water never got properly hot, even when turned fully up. The room was quite small, and the towels were not crisp or fresh/white-looking. Customer service was particularly disappointing. Reception felt disorganised and not very customer-centric, with emails full of typos and staff asking for details that had already been provided the day before. I was given a Wi-Fi password on a typed note, but it was completely incorrect and different from the actual password. There were no umbrellas available, no partnerships with tour providers, and the location itself wasn’t especially convenient. That said, there were a few positives. The lobby and pool areas are attractive, and the gym is well equipped.

The shampoo bottle was almost empty on arrival and wasn’t refilled even after requesting it, requiring two follow-ups. The fridge still contained leftover food from previous guests. The sink had an unpleasant smell.The hot water never got properly hot, even when turned fully up. The room was quite small, and the towels were not crisp or fresh/white-looking. Customer service was particularly disappointing. Reception felt disorganised and not very customer-centric, with emails full of typos and staff asking for details that had already been provided the day before. I was given a Wi-Fi password on a typed note, but it was completely incorrect and different from the actual password. There were no umbrellas available, no partnerships with tour providers, and the location itself wasn’t especially convenient. That said, there were a few positives. The lobby and pool areas are attractive, and the gym is well equipped.

10

David

3 juli 2024

·

Stannade 5 nätter

Great hotel, nice and clean, staff was friendly, the roof top pool and gym is very nice. Great location, pretty close to everything, parking garage underneath the hotel so feel free to rent a car. Give my stay here a 10/10

Great hotel, nice and clean, staff was friendly, the roof top pool and gym is very nice. Great location, pretty close to everything, parking garage underneath the hotel so feel free to rent a car. Give my stay here a 10/10

10

April

20 apr. 2025

·

Stannade 4 nätter

As a solo traveler, my stay at Motto was genuinely enjoyable. The location is incredibly convenient—everything you need is within walking distance, and the beach is only about one to two miles away. If you're up for it, bikes are available to rent, or you can easily catch a cab. Although the hotel doesn’t offer a dedicated shuttle service, the staff can arrange reliable transportation for you as needed. What really stood out was the exceptional customer service. The staff was consistently friendly, welcoming, and accommodating. I changed rooms twice to find the ideal location within the hotel, and they handled each request with professionalism and patience. There are also plenty of dining options nearby, which is perfect for food lovers or anyone who enjoys exploring local cuisine. Overall, this was a great experience, and I’d definitely consider staying here again.

As a solo traveler, my stay at Motto was genuinely enjoyable. The location is incredibly convenient—everything you need is within walking distance, and the beach is only about one to two miles away. If you're up for it, bikes are available to rent, or you can easily catch a cab. Although the hotel doesn’t offer a dedicated shuttle service, the staff can arrange reliable transportation for you as needed. What really stood out was the exceptional customer service. The staff was consistently friendly, welcoming, and accommodating. I changed rooms twice to find the ideal location within the hotel, and they handled each request with professionalism and patience. There are also plenty of dining options nearby, which is perfect for food lovers or anyone who enjoys exploring local cuisine. Overall, this was a great experience, and I’d definitely consider staying here again.

10

Keith

28 apr. 2023

·

Stannade 5 nätter

Very glad we picked this hotel! It has a great location at the edge of the city of Tulum. All around you are shops, restaurants, bars, and if you want to go to the beach it's a short bike ride away. Hotel felt super safe with an awesome rooftop pool to getaway from all of the hustle and bustle of the beach for a day. Pool has awesome service with tasty snacks. We rented a car so the free safe parking located underneath the hotel was an awesome. The hotel room has a nice hostel vibe but was small and cozy which I liked! Had zero issues and would definitely stay there again.

Very glad we picked this hotel! It has a great location at the edge of the city of Tulum. All around you are shops, restaurants, bars, and if you want to go to the beach it's a short bike ride away. Hotel felt super safe with an awesome rooftop pool to getaway from all of the hustle and bustle of the beach for a day. Pool has awesome service with tasty snacks. We rented a car so the free safe parking located underneath the hotel was an awesome. The hotel room has a nice hostel vibe but was small and cozy which I liked! Had zero issues and would definitely stay there again.

8

Michael

15 nov. 2025

·

Stannade 2 nätter

Nice location

Nice location

6

B F

24 jan. 2026

·

Stannade 1 natt

The general areas was really nice (lobby, roof top etc) and friendly staff! However we also stayed by the beach in Tulum which u preferred way more - the hotel area here is not the best. Also the rooms was not that spacious.

The general areas was really nice (lobby, roof top etc) and friendly staff! However we also stayed by the beach in Tulum which u preferred way more - the hotel area here is not the best. Also the rooms was not that spacious.

10

Isabelle

27 jan. 2025

·

Stannade 4 nätter

Great staff, great location

Great staff, great location

8

MANUEL DE LA

28 jan. 2025

·

Stannade 1 natt

Great option to be close to Tulum’s downtown. Rooms are small but have everything you need

Great option to be close to Tulum’s downtown. Rooms are small but have everything you need

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Matens kvalitet lovordas av flera gäster, men priserna känns höga och frukosten kan vara långsam eller begränsad; åsikterna om dryckesutbudet är blandade.

Relaterade gästrecensioner

6

Manuel A

13 mars 2023

·

The food was good, drinks were okay and Pool was good.

The food was good, drinks were okay and Pool was good.

10

Vanessa

5 okt. 2024

·

Stannade 3 nätter

The food is awesome! The room is nice and cozy with a great view. The pool was a little bit dirty 😬. Great location, great service! I’d come back for sure !

The food is awesome! The room is nice and cozy with a great view. The pool was a little bit dirty 😬. Great location, great service! I’d come back for sure !

8

Claire

10 feb. 2025

·

Stannade 3 nätter

The pros: helpful front desk staff, good drinks at the rooftop bar, rooftop pool is pretty and has plenty of daybeds with umbrellas, easy to get a taxi outside, walking distance to restaurants & bars, 5-10 minute drive to beach resort area (granted it’s still going to cost you upwards of 400 pesos in a taxi). Cons: lower levels on odd room numbers overlook a bar that plays music until past midnight, which is tough for light sleepers. Food is overpriced, especially breakfast. $20/day resort fee ($10 is a credit to restaurant). Rooms are tiny, like NYC sized. AC inconsistent - first room worked perfectly and second room wouldn’t go below 75 degrees. Bed is firmer than other Hilton properties I’ve stayed at. The beach clubs they partner with (Bagatelle and Mia) still charge a fee.

The pros: helpful front desk staff, good drinks at the rooftop bar, rooftop pool is pretty and has plenty of daybeds with umbrellas, easy to get a taxi outside, walking distance to restaurants & bars, 5-10 minute drive to beach resort area (granted it’s still going to cost you upwards of 400 pesos in a taxi). Cons: lower levels on odd room numbers overlook a bar that plays music until past midnight, which is tough for light sleepers. Food is overpriced, especially breakfast. $20/day resort fee ($10 is a credit to restaurant). Rooms are tiny, like NYC sized. AC inconsistent - first room worked perfectly and second room wouldn’t go below 75 degrees. Bed is firmer than other Hilton properties I’ve stayed at. The beach clubs they partner with (Bagatelle and Mia) still charge a fee.

10

Alexandra

16 juni 2025

·

Stannade 4 nätter

Amazing experience at Motto by Hilton. The staff were incredible, very kind and attentive. The food was great and the amenities were beyond our expectations!

Amazing experience at Motto by Hilton. The staff were incredible, very kind and attentive. The food was great and the amenities were beyond our expectations!

8

Maria

9 nov. 2024

·

Stannade 1 natt

Great compared to other options in the area. Plenty of parking, rooms are as described. There are two restaurants. Breakfast is busy and it took almost an hour to get our food. The prices are not too bad.

Great compared to other options in the area. Plenty of parking, rooms are as described. There are two restaurants. Breakfast is busy and it took almost an hour to get our food. The prices are not too bad.

8

Shelly

11 mars 2024

·

Stannade 4 nätter

Beautiful hotel with great staff. Food at the hotel is pricey but delicious and comparable to surrounding restaurants. Walkable distance to plenty of restaurants and shopping boutiques. Room is quite small, perfect if you are travelling alone.

Beautiful hotel with great staff. Food at the hotel is pricey but delicious and comparable to surrounding restaurants. Walkable distance to plenty of restaurants and shopping boutiques. Room is quite small, perfect if you are travelling alone.

2

Daniel

23 dec. 2024

·

Stannade 5 nätter

I would not recommend anyone to stay here based on the location. Tulum has sadly become a mafia-controlled tourist trap and it was one of the worst travel experiences I’ve had. This hotel is super nice and shiny, but beware you will be in an area that’s still underdeveloped, the taxi cartels have blocked Uber and similar services and they charge ridiculously amounts of money to take you to the beach which is less than 5 minutes away. The restaurants around look nice, but the food is actually terrible and the prices are also ridiculous. And the food at the hotel is really bad and the cocktails tasted like they’ve been watered down. I’m Mexican and I’m shocked to see what this majestic place has become, thanks to influencers and cartels wanting to take advantage of the hype to rip off tourists. It’s a real shame. I would advice to stay in Playa del Carmen or Cancun, where at least you can find good, regularly-priced tacos and seafood and you can easily access the beach.

I would not recommend anyone to stay here based on the location. Tulum has sadly become a mafia-controlled tourist trap and it was one of the worst travel experiences I’ve had. This hotel is super nice and shiny, but beware you will be in an area that’s still underdeveloped, the taxi cartels have blocked Uber and similar services and they charge ridiculously amounts of money to take you to the beach which is less than 5 minutes away. The restaurants around look nice, but the food is actually terrible and the prices are also ridiculous. And the food at the hotel is really bad and the cocktails tasted like they’ve been watered down. I’m Mexican and I’m shocked to see what this majestic place has become, thanks to influencers and cartels wanting to take advantage of the hype to rip off tourists. It’s a real shame. I would advice to stay in Playa del Carmen or Cancun, where at least you can find good, regularly-priced tacos and seafood and you can easily access the beach.

8

Ian

31 dec. 2022

·

Stannade 19 352 nätter

The hotel was very good and the staff were excellent. However, the restaurant was poor

The hotel was very good and the staff were excellent. However, the restaurant was poor

10

Lorena

17 mars 2025

·

Stannade 3 nätter

Limpias las habitacione, el bufett del desayunos le falta mas variedad de platillos, en general todo bien en el hotel, para transportarse,

Limpias las habitacione, el bufett del desayunos le falta mas variedad de platillos, en general todo bien en el hotel, para transportarse,

10

Dixa Arleni

9 maj 2024

·

Stannade 5 nätter

All was beautiful, wish the hotel menu had more options and better drinks nonetheless it was an amazing experience and will go again

All was beautiful, wish the hotel menu had more options and better drinks nonetheless it was an amazing experience and will go again

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

10

Lotta

24 mars 2026

·

Stannade 1 natt

Nytt och fräscht hotell med underbar pool och gym på taket. Frukost helt ok. Vi skulle bo här igen om vi kom tillbaka till Tulum.

Nytt och fräscht hotell med underbar pool och gym på taket. Frukost helt ok. Vi skulle bo här igen om vi kom tillbaka till Tulum.

10

Tommy

6 mars 2026

·

Stannade 3 nätter

Vi hade det jättebra, bra gym och rooftop pool! Trevligt och rent, cykel ingick för att ta sig runt:)

Vi hade det jättebra, bra gym och rooftop pool! Trevligt och rent, cykel ingick för att ta sig runt:)

8

Jessica

9 jan. 2026

·

Stannade 4 nätter

Snygg inredning och trevlig takterass

Snygg inredning och trevlig takterass

8

Therese

26 nov. 2025

·

Stannade 3 nätter

Rummen var fina, personalen trevlig och kunnig

Rummen var fina, personalen trevlig och kunnig

10

Rodrigo

12 aug. 2026

·

Stannade 2 nätter

El hotel esta en una de las mejores calles de Tulum, tiene un lindo centro comercial alado, me encanta su alberca volada que sientes que puedes tocar los arboles de la selva que rodean el hotel.

El hotel esta en una de las mejores calles de Tulum, tiene un lindo centro comercial alado, me encanta su alberca volada que sientes que puedes tocar los arboles de la selva que rodean el hotel.

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Priser för kommande datum

september 2026

sö	må	ti	on	to	fr	lö
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $111	18 $110	19 $116
20 $113	21 $113	22 $113	23 $113	24 $113	25 $113	26 $113
27 $113	28 $113	29 $113	30 $113

oktober 2026

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Priser i USD för 2 gäster uppdateras dagligen.

2026-09-17: 111.13860512341307USD
2026-09-18: 110.10133848281859USD
2026-09-19: 115.91434558357238USD
2026-09-20: 113.19151627151489USD
2026-09-21: 112.62284891472625USD
2026-09-22: 112.62284891472625USD
2026-09-23: 112.62284891472625USD
2026-09-24: 112.62284891472625USD
2026-09-25: 113.19151627151489USD
2026-09-26: 113.19151627151489USD
2026-09-27: 113.19151627151489USD
2026-09-28: 113.19151627151489USD
2026-09-29: 113.19151627151489USD
2026-09-30: 113.19151627151489USD
2026-10-01: 113.19151627151489USD
2026-10-02: 113.19151627151489USD
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2026-10-04: 110.92428492823028USD
2026-10-05: 106.04268537808227USD
2026-10-06: 103.98278295680237USD
2026-10-07: 108.84797316526793USD
2026-10-08: 109.01691141175078USD
2026-10-09: 108.94025271462249USD
2026-10-10: 109.01691141175078USD
2026-10-11: 109.01691141175078USD
2026-10-12: 113.19151627151489USD
2026-10-13: 105.97388529253386USD
2026-10-14: 113.19151627151489USD
2026-10-15: 113.19151627151489USD
2026-10-16: 113.19151627151489USD
2026-10-17: 113.19151627151489USD
2026-10-18: 106.17375860868071USD
2026-10-19: 113.19151627151489USD
2026-10-20: 106.04268537808227USD
2026-10-21: 124.89615163279723USD
2026-10-22: 124.89615163279723USD
2026-10-23: 134.17580519359586USD
2026-10-24: 106.04268537808227USD
2026-10-25: 114.2828119618454USD
2026-10-26: 136.6488322849426USD
2026-10-27: 117.35886702828216USD
2026-10-28: 132.22964675686646USD
2026-10-29: 137.70770353663633USD
2026-10-30: 131.43009216532135USD
2026-10-31: 134.56349669820403USD
2026-11-01: 113.19151627151489USD
2026-11-02: 141.92697194359587USD
2026-11-03: 109.01691141175078USD
2026-11-04: 113.19151627151489USD
2026-11-05: 113.19151627151489USD
2026-11-06: 113.19151627151489USD
2026-11-07: 113.19151627151489USD
2026-11-08: 113.19151627151489USD
2026-11-09: 113.19151627151489USD
2026-11-10: 108.94025271462249USD
2026-11-11: 134.56349669820403USD
2026-11-12: 126.41223287615203USD
2026-11-13: 113.19151627151489USD
2026-11-14: 113.19151627151489USD
2026-11-15: 139.03670251502226USD
2026-11-16: 113.19151627151489USD
2026-11-17: 106.04983434915161USD

Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.

Incheckning måste göras av någon som är minst 18 år.

Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
Boendet accepterar kreditkort, bankkort och kontanter.
Kontantfria transaktioner erbjuds
På detta boende finns bland annat följande säkerhetsdetalj: brandsläckare.
Boendet bekräftar att man följer de riktlinjer för rengöring och desinficering som utfärdats av CleanStay (Hilton).

Förhandsbokningar krävs för massage och spabehandlingar. Bokningar kan göras genom att kontakta detta hotell innan ankomsten med kontaktuppgifterna i bokningsbekräftelsen.
Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
Husdjur tillåts endast i vissa rum och det tillämpas även andra begränsningar vad gäller husdjur (tilläggsavgifter tillkommer, mer information hittar du i avsnittet om avgifter). Gäster kan tillåtas att ta med sig husdjur om de kontaktar boendet direkt. Kontaktuppgifter finns i bokningsbekräftelsen.
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Boendet välkomnar alla gäster, oavsett sexuell läggning och könsidentitet (HBTQ+-vänligt).

Avgift för kontinental frukost: USD 10–15 för vuxna och USD 10–15 för barn (ungefärligt pris)
Deposition för husdjur: USD 300 per vistelse
Avgift för husdjur: USD 55 per husdjur per dag
Inga avgifter tas ut för assistanshundar

Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.