Orchid House Tulum Jungle
122 $US
/nuit
Moyenne pour septembre
Prix pour Orchid House Tulum Jungle
Sélectionnez les dates pour voir les prix et les disponibilités
122 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Orchid House Tulum Jungle, les prix par nuit s'élèvent en moyenne à 84 $US pendant le mois le moins cher (juin) et à 165 $US pendant le mois le plus cher (janvier), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 165 $US |
| février | 146 $US |
| mars | 135 $US |
| avril | 130 $US |
| mai | 120 $US |
| juin | 84 $US |
| juillet | 96 $US |
| août | 101 $US |
| septembre | 122 $US |
| octobre | 99 $US |
| novembre | 102 $US |
| décembre | 136 $US |
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sept. · 122 $US
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Le plus cher : janvier (env. 165 $US)
Le moins cher : juin (env. 84 $US)
À propos de cet établissement
Rejoignez la plage privée pour une journée au bord de l'eau et profitez des nombreuses infrastructures de loisirs proposées par l'hébergement, notamment un service de location de vélos. Parmi les services et équipements offerts par cet hôte...
Équipements
Rejoignez la plage privée pour une journée au bord de l'eau et profitez des nombreuses infrastructures de loisirs proposées par l'hébergement, notamment un service de location de vélos. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service d'organisation de mariages. Vous pouvez monter à bord d'une navette payante vous conduisant au bord de la plage ou devant plusieurs magasins.
Services de l'établissement
Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une consigne à bagages et un coffre-fort à la réception. En échange d'un supplément, l'hébergement propose une navette vers et depuis l'aéroport (24 h/24) et un parking aux horaires limités se trouve dans l'enceinte de l'hébergement.
Repas
Prenez un délicieux repas au restaurant et comblez tous vos petits creux en profitant du service d'étage (horaires limités) proposé par cet hôtel. Pour bien finir la journée, rien de tel qu'un moment de détente autour d'un cocktail ou d'un verre de vin ! Et vous avez de la chance puisque vous trouverez sur place un bar / salon, un bar à la plage et un bar en bord de piscine. Un petit déjeuner continental est servi tous les jours de 07 h 30 à 11 h 30 moyennant un supplément.
Chambres
Les 10 chambres de l'hébergement vous invitent à la détente et comprennent un minibar. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Les salles de bain comprennent une douche avec un pommeau de douche à « effet pluie » et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un coffre-fort et une cafetière ou une bouilloire. Le service d'entretien est assuré tous les jours.
Emplacement
En choisissant Orchid House Tulum Jungle à Tulum (Résidence Zama Village), vous serez à 4 min en voiture de Parc national de Tulum et à 7 min de Ruines mayas de Tulum. Cet hôtel de luxe se trouve à 5,1 km de Playa Paraiso et à 6,8 km de Gran Cenote.
À proximité
Parc du Jaguar(0.7 miles)
Centre de Style de Vie Hunab(0.8 miles)
Parc Dos Aguas(0.9 miles)
Hôpital de Tulum(1.2 miles)
Accès au Parc Jaguar(1.7 miles)
Point de vue Jaguar Tulum(1.8 miles)
Parc national de Tulum(1.8 miles)
Promenade Artistique Holistika(1.9 miles)
Temple maudit(2.3 miles)
Musée SFER IK(2.3 miles)
Tour de Tulum(2.3 miles)
Cenote Calavera(2.3 miles)
Station balnéaire Las Palmas Public Beach(2.7 miles)
Ruines mayas de Tulum(2.9 miles)
Plage de Tulum(3 miles)
Aéroport international de Tulum (TQO)(25.8 miles)
Aéroport international de Cancún (CUN)(74.4 miles)
Parking
Blanchisserie
Coffre-fort
Plage privée
Jardin
Pêche
Emplacement
Aldea Zama, Calle Kinich Na, Résidence Zama Village, Tulum, Tulum, Quintana Roo, Mexique
Parc du Jaguar (0.7 miles)
Centre de Style de Vie Hunab (0.8 miles)
Parc Dos Aguas (0.9 miles)
Hôpital de Tulum (1.2 miles)
Accès au Parc Jaguar (1.7 miles)
Point de vue Jaguar Tulum (1.8 miles)
Options de chambre
10
Orchid Suite
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
377 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
31
Villa Familiale, 4 chambres (Casa Xelva, private pool and jacuzzi)
Détails de la chambre
6× Très Grands Lits Doubles
2691 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
8
Chambre Deluxe, vue jardin
Détails de la chambre
2 Lits Doubles
Couchages 2
323 ft²
Salle à manger séparéeClimatisationWi-Fi (gratuit)Salle de bain privée
7
Chambre Double Deluxe
Détails de la chambre
1 Grand Lit Double
Couchages 2
312 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
14
Master Luxury Suite with Private Bathtub 2Nd Floor
Détails de la chambre
1 Très Grand Lit Double
et 2 Lits Simples
Couchages 4
377 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privéePiscine profonde
14
Garden Suite with Private Bathtub
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
323 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privéePatioPiscine profonde
12
Jungle Suite with Private Bathtub
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
323 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privéePiscine profonde
26
Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, Private Pool)
Détails de la chambre
1 Très Grand Lit Double
et 4× Lits Doubles
Couchages 8
2583 ft²
BalconSalle à manger séparéeClimatisationWi-Fi (gratuit)CuisinePiscine profonde
Avis des voyageurs sur Orchid House Tulum Jungle
8.8
Fabuleux
Basé sur 566 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
À Orchid House Tulum Jungle, les clients apprécient constamment le cadre luxuriant dans la jungle, l'architecture magnifique, l'ambiance paisible et le personnel accueillant, tout en notant certains inconvénients tels que l'éloignement de la plage, la connexion Wi-Fi inégale et les frais supplémentaires qui peuvent s'accumuler.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
À Orchid House Tulum Jungle, les clients apprécient constamment le cadre luxuriant dans la jungle, l'architecture magnifique, l'ambiance paisible et le personnel accueillant, tout en notant certains inconvénients tels que l'éloignement de la plage, la connexion Wi-Fi inégale et les frais supplémentaires qui peuvent s'accumuler.
Beaucoup apprécient les piscines chauffées, le bar swim-up et le restaurant sur place, ainsi que l'accès à un club de plage partenaire. Les chambres ressemblent à des cabanes dans les arbres au milieu de la jungle, avec des lits confortables, de grandes douches et des baignoires extérieures, bien que certains signalent des draps tachés, des odeurs d'humidité, des équipements vieillissants, des problèmes de serrure de porte ou des coupures d'eau occasionnelles. L'emplacement est calme et sûr, avec des boutiques et des cafés à proximité dans Aldea Zama. Attendez-vous à un séjour tranquille et axé sur le design, en communion avec la nature et le confort, avec quelques particularités.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les clients soulignent les piscines chauffées avec un bar swim-up, le restaurant sur place et l'accès à un club de plage partenaire, ainsi que des équipements pratiques tels que la location de vélos et le parking gratuit. Des anomalies occasionnelles incluent des coupures d'eau ou de climatisation, ainsi que des travaux de construction ou d'entretien en cours.
Avis de voyageur à ce sujet
8
Johnny
15 déc. 2022
·
A séjourné 3 nuits
Cute boutique hotel. Suite was beautiful. Hotel could use newer sheets. Stain on them. Even when they swapped them every day, still had different stain. Smelled clean. Maids even folded and organized our things one day. Extra bed comforters was rip/torn. Water wasn’t really hot. Toilet wasn’t flushing properly. Unfortunately for us they was doing construction right above us during our stay. They was fixing roof top eating. Food was ok. Massages were good. Staff was extremely nice and helpful. Little confusing driving in and out. Wrong turn and you hit dirt roads. Amazing Japanese restaurant .3 miles away walking distance. many eating area close by. Downtown Main Street was close. Close to beach. Would recommend. Overall decent for price we paid. Few Better spots close by. More expensive. Suite worth upgrade
Cute boutique hotel. Suite was beautiful. Hotel could use newer sheets. Stain on them. Even when they swapped them every day, still had different stain. Smelled clean. Maids even folded and organized our things one day. Extra bed comforters was rip/torn. Water wasn’t really hot. Toilet wasn’t flushing properly. Unfortunately for us they was doing construction right above us during our stay. They was fixing roof top eating. Food was ok. Massages were good. Staff was extremely nice and helpful. Little confusing driving in and out. Wrong turn and you hit dirt roads. Amazing Japanese restaurant .3 miles away walking distance. many eating area close by. Downtown Main Street was close. Close to beach. Would recommend. Overall decent for price we paid. Few Better spots close by. More expensive. Suite worth upgrade
8
Marienny
31 août 2025
·
A séjourné 4 nuits
They are very attentive and friendly. The facilities were a little wonky, the shower water would get stuck on one setting hot or cold. The room had many spider webs around. The private jacuzzi was nice and so were the views. Overall 8/10
They are very attentive and friendly. The facilities were a little wonky, the shower water would get stuck on one setting hot or cold. The room had many spider webs around. The private jacuzzi was nice and so were the views. Overall 8/10
10
Jarred
11 juin 2025
·
A séjourné 4 nuits
Poolside bar and restaurant. Plunge pools drained each day. Continental breakfast was delicious and many more options to purchase if wanted more. Shower and jungle view of full wall of windows made this have a nice luxury feel. Beautiful boutique hotel. Very odd almost hidden entrance. Took a moment to find find.
Poolside bar and restaurant. Plunge pools drained each day. Continental breakfast was delicious and many more options to purchase if wanted more. Shower and jungle view of full wall of windows made this have a nice luxury feel. Beautiful boutique hotel. Very odd almost hidden entrance. Took a moment to find find.
10
Ingrid
18 mai 2024
·
A séjourné 7 nuits
Beautiful hotel in the jungle! You could rent scooters and bikes. Loved the vibe ans the fact you could use the sister hotel’s Beach Club for free. The staff is very helpful.
Beautiful hotel in the jungle! You could rent scooters and bikes. Loved the vibe ans the fact you could use the sister hotel’s Beach Club for free. The staff is very helpful.
10
Cindy
4 mai 2025
·
A séjourné 3 nuits
We love that Tulum is a jungle. Trees, vines and plants embrace this property offering tranquility. They have a sister hotel at the beach and we used it one day with no minimum spend. We rented bikes directly from the front desk for $16 each one day. The food in the restaurant was pretty good. Frank was very friendly and welcoming at the front and Jose, our pool bartender, made great drinks and was so fun to talk to and help us with our Spanish. The hotel is a 3 mile bike ride to the beach. However, we chose it because we spent our time in Aldea Zama. It’s a short walk to a market, 7-11, coffee shops and restaurants.
We love that Tulum is a jungle. Trees, vines and plants embrace this property offering tranquility. They have a sister hotel at the beach and we used it one day with no minimum spend. We rented bikes directly from the front desk for $16 each one day. The food in the restaurant was pretty good. Frank was very friendly and welcoming at the front and Jose, our pool bartender, made great drinks and was so fun to talk to and help us with our Spanish. The hotel is a 3 mile bike ride to the beach. However, we chose it because we spent our time in Aldea Zama. It’s a short walk to a market, 7-11, coffee shops and restaurants.
10
Carolyn
2 mai 2025
·
A séjourné 2 nuits
We chose the garden suite. Unfortunately we were not able to use the separate outdoor tub but would havebif we had time. We are dinner at the "Nest". It is located at the rooftop of the hotel. Great food and service. The place was amazing. You felt like you were in the jungle but not really. The plants and natural materials made it so pretty.
We chose the garden suite. Unfortunately we were not able to use the separate outdoor tub but would havebif we had time. We are dinner at the "Nest". It is located at the rooftop of the hotel. Great food and service. The place was amazing. You felt like you were in the jungle but not really. The plants and natural materials made it so pretty.
10
Deborah
7 févr. 2024
·
A séjourné 3 nuits
Gorgeous boutique hotel! Very quiet and romantic setting. Staff was friendly and helpful during our stay. Rooms were very clean and well maintained. Our water did go out once, but besides that we had running hot water the rest of our trip. Drinks were amazing as well (shoutout to Antonio for being our favorite bartender in Tulum)!
Gorgeous boutique hotel! Very quiet and romantic setting. Staff was friendly and helpful during our stay. Rooms were very clean and well maintained. Our water did go out once, but besides that we had running hot water the rest of our trip. Drinks were amazing as well (shoutout to Antonio for being our favorite bartender in Tulum)!
8
Carlos
18 févr. 2022
·
A séjourné 1 nuit
A favor. Lugar muy bonito. Ideal para descansar. Instalaciones limpias y personal amable. A 10 minutos en carro , hay un club de playa que puedes visitar y no te cobran más que puro consumo. Contra. Llegando te hacen un cargo de garantía que es más del costo de una noche de estancia. En la mañana amanecimos sin agua y fue un problema utilizar el sanitario. Todo lo qué hay dentro de la habitación tiene costo. Cuidado con eso. Los precios en el club de playa y comidas del hotel. Son altos
A favor. Lugar muy bonito. Ideal para descansar. Instalaciones limpias y personal amable. A 10 minutos en carro , hay un club de playa que puedes visitar y no te cobran más que puro consumo. Contra. Llegando te hacen un cargo de garantía que es más del costo de una noche de estancia. En la mañana amanecimos sin agua y fue un problema utilizar el sanitario. Todo lo qué hay dentro de la habitación tiene costo. Cuidado con eso. Los precios en el club de playa y comidas del hotel. Son altos
6
Michelle
27 mars 2025
·
A séjourné 3 nuits
The pictures were misleading, it seems like it’s been lacking in maintenance for some time. I wish the rooms had a better smell, felt damp at night. The sheets had some stains on them. The hotel is in a safe area, but it is also lacking in curb appeal. Definitely felt far from everything and left one night early to go to a hotel on the beach. The only plus was the food which was excellent.
The pictures were misleading, it seems like it’s been lacking in maintenance for some time. I wish the rooms had a better smell, felt damp at night. The sheets had some stains on them. The hotel is in a safe area, but it is also lacking in curb appeal. Definitely felt far from everything and left one night early to go to a hotel on the beach. The only plus was the food which was excellent.
8
Jesus
20 août 2024
·
A séjourné 3 nuits
The property was beautiful, however the air conditioner was out when we first booked in the room. The staff was excellent (only the ladies, the men were a little rude). Very quiet place for me and my husband to enjoy our honeymoon and away from the party scene. If planning to stay here please know that this hotel is not to close to the party life and is more of a quiet place to enjoy and stay.
The property was beautiful, however the air conditioner was out when we first booked in the room. The staff was excellent (only the ladies, the men were a little rude). Very quiet place for me and my husband to enjoy our honeymoon and away from the party scene. If planning to stay here please know that this hotel is not to close to the party life and is more of a quiet place to enjoy and stay.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Beaucoup décrivent l'hôtel et les espaces communs comme étant très propres, mais plusieurs critiques signalent des draps ou des serviettes tachés, des toiles d'araignées poussiéreuses, des baignoires extérieures sales, et des odeurs d'humidité ou de moisi. La propreté générale semble variable d'une chambre à l'autre et d'un séjour à l'autre.
Avis de voyageur à ce sujet
10
Neil
17 avr. 2025
·
A séjourné 3 nuits
Room was clean and very well maintained! Very quiet and peaceful area that was nice to enjoy some time at the hotel as part of our trips. We loved our room that had an amazing shower and then an outdoor bath to relax and listen to the jungle. The staff are extremely nice and go over and above to help you out. Don't skip on this one!
Room was clean and very well maintained! Very quiet and peaceful area that was nice to enjoy some time at the hotel as part of our trips. We loved our room that had an amazing shower and then an outdoor bath to relax and listen to the jungle. The staff are extremely nice and go over and above to help you out. Don't skip on this one!
8
Johnny
15 déc. 2022
·
A séjourné 3 nuits
Cute boutique hotel. Suite was beautiful. Hotel could use newer sheets. Stain on them. Even when they swapped them every day, still had different stain. Smelled clean. Maids even folded and organized our things one day. Extra bed comforters was rip/torn. Water wasn’t really hot. Toilet wasn’t flushing properly. Unfortunately for us they was doing construction right above us during our stay. They was fixing roof top eating. Food was ok. Massages were good. Staff was extremely nice and helpful. Little confusing driving in and out. Wrong turn and you hit dirt roads. Amazing Japanese restaurant .3 miles away walking distance. many eating area close by. Downtown Main Street was close. Close to beach. Would recommend. Overall decent for price we paid. Few Better spots close by. More expensive. Suite worth upgrade
Cute boutique hotel. Suite was beautiful. Hotel could use newer sheets. Stain on them. Even when they swapped them every day, still had different stain. Smelled clean. Maids even folded and organized our things one day. Extra bed comforters was rip/torn. Water wasn’t really hot. Toilet wasn’t flushing properly. Unfortunately for us they was doing construction right above us during our stay. They was fixing roof top eating. Food was ok. Massages were good. Staff was extremely nice and helpful. Little confusing driving in and out. Wrong turn and you hit dirt roads. Amazing Japanese restaurant .3 miles away walking distance. many eating area close by. Downtown Main Street was close. Close to beach. Would recommend. Overall decent for price we paid. Few Better spots close by. More expensive. Suite worth upgrade
8
Marienny
31 août 2025
·
A séjourné 4 nuits
They are very attentive and friendly. The facilities were a little wonky, the shower water would get stuck on one setting hot or cold. The room had many spider webs around. The private jacuzzi was nice and so were the views. Overall 8/10
They are very attentive and friendly. The facilities were a little wonky, the shower water would get stuck on one setting hot or cold. The room had many spider webs around. The private jacuzzi was nice and so were the views. Overall 8/10
8
Rameen
2 janv. 2025
·
A séjourné 7 nuits
The hotel itself was beautiful, felt like I was living in the jungle. The pool was also clean and heated. The staff was very responsive over text, I think they could be a little more enthusiastic in person tho. The room was nice too, the bed was comfortable, the shower was nice, and we had a nice outdoor seating area with a tub. Unfortunately, the bedding and towels had stains. Every day when we asked for housekeeping the bed was made but sheets were not changed and we continued to sleep in stained sheets we had been using since we got there. We did at one point also stopped getting running water but that was fixed by the time we got back at night. One sliding door in the bathroom which led outside did not lock and when we asked the front desk guy about getting that fixed nothing was done about it. Lots of reviews said the beach club was also included for free (which i also confirmed on text) but unfortunately we had horrible experiences at orchid beach Tulum as they incorrectly told us we had to reserve and have a minimum spend of $1000 pesos to use the area. Servers Jonathan and Nelson were horrible at the beach club. Roger and the manager were nice. Overall id give this place an okay rating. Beautiful but wouldn't stay again. I wouldn't say this lives up to a 5 star hotel standard.
The hotel itself was beautiful, felt like I was living in the jungle. The pool was also clean and heated. The staff was very responsive over text, I think they could be a little more enthusiastic in person tho. The room was nice too, the bed was comfortable, the shower was nice, and we had a nice outdoor seating area with a tub. Unfortunately, the bedding and towels had stains. Every day when we asked for housekeeping the bed was made but sheets were not changed and we continued to sleep in stained sheets we had been using since we got there. We did at one point also stopped getting running water but that was fixed by the time we got back at night. One sliding door in the bathroom which led outside did not lock and when we asked the front desk guy about getting that fixed nothing was done about it. Lots of reviews said the beach club was also included for free (which i also confirmed on text) but unfortunately we had horrible experiences at orchid beach Tulum as they incorrectly told us we had to reserve and have a minimum spend of $1000 pesos to use the area. Servers Jonathan and Nelson were horrible at the beach club. Roger and the manager were nice. Overall id give this place an okay rating. Beautiful but wouldn't stay again. I wouldn't say this lives up to a 5 star hotel standard.
10
Jeanette Mildred
18 sept. 2023
·
A séjourné 2 nuits
Very beautiful property. Loved all the plants. Very clean and friendly staff.
Very beautiful property. Loved all the plants. Very clean and friendly staff.
4
Peter
3 avr. 2024
·
A séjourné 2 nuits
This was meant to be a birthday treat but certainly didn’t feel like it due to how inattentive the concierge was or how poor the amenities were for a “5 star hotel” (seems like a self appointed rating if I’m honest). We arrived to two large mosquitos in the room which we had to hunt down, and a dirty tub which we paid extra for and never got to use in the end. We didn’t notice how dirty the tub was until we tried to use it, so when we asked to get cleaned in a specific time, they failed to send someone whilst we were offsite so we could take advantage of it when we arrived back. (We couldn’t empty it ourselves and relied on the hotel staff to do it for us) Whilst cleaning the tub, it didn’t have a simple drain but required the use of a noisy pump to remove the water which inevitably broke & tripped the electricity of the entire hotel breaking the AC in the room… by this point we gave up waiting and had left to go to the beach as we were wasting our time with in this hotel that is in need of some serious refinement to get anywhere near 5 stars. When I highlighted this at check out, the hostess was largely unsympathetic and only interested in taking payment for the small elements of the mini bar we used (the coffee pods which every other hotel give for free were chargeable by the way!). And if she really wanted to make up for our less than favourable experience, could have comped the beer, single chocolate and two coffee pods that we used as a way to make it up to us.
This was meant to be a birthday treat but certainly didn’t feel like it due to how inattentive the concierge was or how poor the amenities were for a “5 star hotel” (seems like a self appointed rating if I’m honest). We arrived to two large mosquitos in the room which we had to hunt down, and a dirty tub which we paid extra for and never got to use in the end. We didn’t notice how dirty the tub was until we tried to use it, so when we asked to get cleaned in a specific time, they failed to send someone whilst we were offsite so we could take advantage of it when we arrived back. (We couldn’t empty it ourselves and relied on the hotel staff to do it for us) Whilst cleaning the tub, it didn’t have a simple drain but required the use of a noisy pump to remove the water which inevitably broke & tripped the electricity of the entire hotel breaking the AC in the room… by this point we gave up waiting and had left to go to the beach as we were wasting our time with in this hotel that is in need of some serious refinement to get anywhere near 5 stars. When I highlighted this at check out, the hostess was largely unsympathetic and only interested in taking payment for the small elements of the mini bar we used (the coffee pods which every other hotel give for free were chargeable by the way!). And if she really wanted to make up for our less than favourable experience, could have comped the beer, single chocolate and two coffee pods that we used as a way to make it up to us.
10
Alicia carolina
5 août 2024
·
A séjourné 2 nuits
Increiblemente limpió y te sientes en un ambiente muy tranquilo y relajado. Envuelto en la selva y con todos los servicios. Las albercas increibles con agua templada. Definitivamente regresare.
Increiblemente limpió y te sientes en un ambiente muy tranquilo y relajado. Envuelto en la selva y con todos los servicios. Las albercas increibles con agua templada. Definitivamente regresare.
6
Michelle
27 mars 2025
·
A séjourné 3 nuits
The pictures were misleading, it seems like it’s been lacking in maintenance for some time. I wish the rooms had a better smell, felt damp at night. The sheets had some stains on them. The hotel is in a safe area, but it is also lacking in curb appeal. Definitely felt far from everything and left one night early to go to a hotel on the beach. The only plus was the food which was excellent.
The pictures were misleading, it seems like it’s been lacking in maintenance for some time. I wish the rooms had a better smell, felt damp at night. The sheets had some stains on them. The hotel is in a safe area, but it is also lacking in curb appeal. Definitely felt far from everything and left one night early to go to a hotel on the beach. The only plus was the food which was excellent.
10
Cindy
16 mai 2024
·
A séjourné 4 nuits
Clean, friendly staff, beautiful!
Clean, friendly staff, beautiful!
8
Ayleen
13 mai 2024
·
A séjourné 5 nuits
Excellent staff that was very accommodating. Place was pretty and very clean. Area around was very safe.
Excellent staff that was very accommodating. Place was pretty and very clean. Area around was very safe.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres d'inspiration naturelle ressemblent à des cabanes dans les arbres au milieu de la jungle, avec des lits confortables, de grandes douches et des baignoires ou des bassins privés, offrant intimité et calme. Certains clients ont rencontré des équipements vieillissants, des problèmes de température de la douche, de l'humidité, des problèmes de serrure de porte ou des coupures d'eau occasionnelles, et le Wi-Fi peut être instable.
Avis de voyageur à ce sujet
10
Neil
17 avr. 2025
·
A séjourné 3 nuits
Room was clean and very well maintained! Very quiet and peaceful area that was nice to enjoy some time at the hotel as part of our trips. We loved our room that had an amazing shower and then an outdoor bath to relax and listen to the jungle. The staff are extremely nice and go over and above to help you out. Don't skip on this one!
Room was clean and very well maintained! Very quiet and peaceful area that was nice to enjoy some time at the hotel as part of our trips. We loved our room that had an amazing shower and then an outdoor bath to relax and listen to the jungle. The staff are extremely nice and go over and above to help you out. Don't skip on this one!
10
Jackie
15 juil. 2024
·
A séjourné 4 nuits
This was an amazing experience- truly unique. Our room was like a fantastic tree house. The bedding was lush and so comfortable. All of the staff were so accommodating and truly welcoming.
This was an amazing experience- truly unique. Our room was like a fantastic tree house. The bedding was lush and so comfortable. All of the staff were so accommodating and truly welcoming.
8
Johnny
15 déc. 2022
·
A séjourné 3 nuits
Cute boutique hotel. Suite was beautiful. Hotel could use newer sheets. Stain on them. Even when they swapped them every day, still had different stain. Smelled clean. Maids even folded and organized our things one day. Extra bed comforters was rip/torn. Water wasn’t really hot. Toilet wasn’t flushing properly. Unfortunately for us they was doing construction right above us during our stay. They was fixing roof top eating. Food was ok. Massages were good. Staff was extremely nice and helpful. Little confusing driving in and out. Wrong turn and you hit dirt roads. Amazing Japanese restaurant .3 miles away walking distance. many eating area close by. Downtown Main Street was close. Close to beach. Would recommend. Overall decent for price we paid. Few Better spots close by. More expensive. Suite worth upgrade
Cute boutique hotel. Suite was beautiful. Hotel could use newer sheets. Stain on them. Even when they swapped them every day, still had different stain. Smelled clean. Maids even folded and organized our things one day. Extra bed comforters was rip/torn. Water wasn’t really hot. Toilet wasn’t flushing properly. Unfortunately for us they was doing construction right above us during our stay. They was fixing roof top eating. Food was ok. Massages were good. Staff was extremely nice and helpful. Little confusing driving in and out. Wrong turn and you hit dirt roads. Amazing Japanese restaurant .3 miles away walking distance. many eating area close by. Downtown Main Street was close. Close to beach. Would recommend. Overall decent for price we paid. Few Better spots close by. More expensive. Suite worth upgrade
8
Marienny
31 août 2025
·
A séjourné 4 nuits
They are very attentive and friendly. The facilities were a little wonky, the shower water would get stuck on one setting hot or cold. The room had many spider webs around. The private jacuzzi was nice and so were the views. Overall 8/10
They are very attentive and friendly. The facilities were a little wonky, the shower water would get stuck on one setting hot or cold. The room had many spider webs around. The private jacuzzi was nice and so were the views. Overall 8/10
8
Paula
4 mars 2024
·
A séjourné 5 nuits
We had a fantastic time at the Orchid Jungle. It's a stunning and unique hotel that we really enjoyed. However we were a little disappointed with the quality of the room, old taps and sinks and shower, the room felt a little tired. It was clean though just needs a little bit of updating! The price was fair! It's located in the new area of Tulum, which is very safe but at the time that we were there the area was under construction and a little hard to navigate (no street lights etc) and incredibly expensive restaurants. We'd recommend to go to the downtown area for food. What was amazing though was that you get free access to the Orchid Beach House which was stunning! Overall a solid four stars, we would come back!!! Thank you for a wonderful time. The staff is also very sweet and helpful.
We had a fantastic time at the Orchid Jungle. It's a stunning and unique hotel that we really enjoyed. However we were a little disappointed with the quality of the room, old taps and sinks and shower, the room felt a little tired. It was clean though just needs a little bit of updating! The price was fair! It's located in the new area of Tulum, which is very safe but at the time that we were there the area was under construction and a little hard to navigate (no street lights etc) and incredibly expensive restaurants. We'd recommend to go to the downtown area for food. What was amazing though was that you get free access to the Orchid Beach House which was stunning! Overall a solid four stars, we would come back!!! Thank you for a wonderful time. The staff is also very sweet and helpful.
10
Paul
14 mai 2024
·
A séjourné 1 nuit
Unique garden hotel in a rainforest setting. Rooms are very comfortable and calming. The shower was great and the outdoor area had a private bath/mini pool, which we unfortunately didn't get to use. Food in the restaurant was very good as was the service.
Unique garden hotel in a rainforest setting. Rooms are very comfortable and calming. The shower was great and the outdoor area had a private bath/mini pool, which we unfortunately didn't get to use. Food in the restaurant was very good as was the service.
10
Jimmy
15 déc. 2021
·
A séjourné 3 nuits
The hotel is beautiful with the typical Tulum concrete, wood, and vegetation architectural style. The rooms are clean and have so much character. The hotel is very modern looking and the staff are very friendly. We were received by Frank on our first night and he went above and beyond to make our stay more enjoyable. The hotel is also located in a great area of Tulum where we felt very safe and close to the beach and restaurant/bar area.
The hotel is beautiful with the typical Tulum concrete, wood, and vegetation architectural style. The rooms are clean and have so much character. The hotel is very modern looking and the staff are very friendly. We were received by Frank on our first night and he went above and beyond to make our stay more enjoyable. The hotel is also located in a great area of Tulum where we felt very safe and close to the beach and restaurant/bar area.
8
Rameen
2 janv. 2025
·
A séjourné 7 nuits
The hotel itself was beautiful, felt like I was living in the jungle. The pool was also clean and heated. The staff was very responsive over text, I think they could be a little more enthusiastic in person tho. The room was nice too, the bed was comfortable, the shower was nice, and we had a nice outdoor seating area with a tub. Unfortunately, the bedding and towels had stains. Every day when we asked for housekeeping the bed was made but sheets were not changed and we continued to sleep in stained sheets we had been using since we got there. We did at one point also stopped getting running water but that was fixed by the time we got back at night. One sliding door in the bathroom which led outside did not lock and when we asked the front desk guy about getting that fixed nothing was done about it. Lots of reviews said the beach club was also included for free (which i also confirmed on text) but unfortunately we had horrible experiences at orchid beach Tulum as they incorrectly told us we had to reserve and have a minimum spend of $1000 pesos to use the area. Servers Jonathan and Nelson were horrible at the beach club. Roger and the manager were nice. Overall id give this place an okay rating. Beautiful but wouldn't stay again. I wouldn't say this lives up to a 5 star hotel standard.
The hotel itself was beautiful, felt like I was living in the jungle. The pool was also clean and heated. The staff was very responsive over text, I think they could be a little more enthusiastic in person tho. The room was nice too, the bed was comfortable, the shower was nice, and we had a nice outdoor seating area with a tub. Unfortunately, the bedding and towels had stains. Every day when we asked for housekeeping the bed was made but sheets were not changed and we continued to sleep in stained sheets we had been using since we got there. We did at one point also stopped getting running water but that was fixed by the time we got back at night. One sliding door in the bathroom which led outside did not lock and when we asked the front desk guy about getting that fixed nothing was done about it. Lots of reviews said the beach club was also included for free (which i also confirmed on text) but unfortunately we had horrible experiences at orchid beach Tulum as they incorrectly told us we had to reserve and have a minimum spend of $1000 pesos to use the area. Servers Jonathan and Nelson were horrible at the beach club. Roger and the manager were nice. Overall id give this place an okay rating. Beautiful but wouldn't stay again. I wouldn't say this lives up to a 5 star hotel standard.
10
Sarra
24 nov. 2025
·
A séjourné 6 nuits
Beautiful hotel with gorgeous architecture. We loved our stay and especially our room (booked the Orchid room). We also had free access to their Beach-club at the Orchid House Tulum Beach. Staff was kind and welcoming. Location is close to everything and is safe. There's free parking on the property and there's someone at night to guard the entrance door. Food and drinks are on you and some area will be reserved. At night there was some bugs but they were more scared of us then we were of them. Pretty harmless. We are in a jungle so it's also normal. A/C was our bestfriend. Kept the room cool and nice as it was hot and humid outside. Downsides : 1. Poor wifi as it comes and goes. We needed to either connect with our own data plan or go outside our room for a better connection. If you do need to work while traveling keep this in mind. 2. A lot of mosquitoes. So prepare yourself and bring some mosquito repellent or be cautious when entering or leaving your room. (Well again, we are in a jungle so it's kinda inevitable) Complimentary breakfast was tasty and healthy (yogurt with granola, plate of fruit and toast with jam and butter). However, if you are a person that needs protein for breakfast, this might not be for you as you will get hungry or find that it's not enough. I would recommend to pay extra or get around to find a more filling meal if you are on a budget. Overall, we really loved our stay and our trip in Tulum. Description was the property in exact.
Beautiful hotel with gorgeous architecture. We loved our stay and especially our room (booked the Orchid room). We also had free access to their Beach-club at the Orchid House Tulum Beach. Staff was kind and welcoming. Location is close to everything and is safe. There's free parking on the property and there's someone at night to guard the entrance door. Food and drinks are on you and some area will be reserved. At night there was some bugs but they were more scared of us then we were of them. Pretty harmless. We are in a jungle so it's also normal. A/C was our bestfriend. Kept the room cool and nice as it was hot and humid outside. Downsides : 1. Poor wifi as it comes and goes. We needed to either connect with our own data plan or go outside our room for a better connection. If you do need to work while traveling keep this in mind. 2. A lot of mosquitoes. So prepare yourself and bring some mosquito repellent or be cautious when entering or leaving your room. (Well again, we are in a jungle so it's kinda inevitable) Complimentary breakfast was tasty and healthy (yogurt with granola, plate of fruit and toast with jam and butter). However, if you are a person that needs protein for breakfast, this might not be for you as you will get hungry or find that it's not enough. I would recommend to pay extra or get around to find a more filling meal if you are on a budget. Overall, we really loved our stay and our trip in Tulum. Description was the property in exact.
10
Deborah
7 févr. 2024
·
A séjourné 3 nuits
Gorgeous boutique hotel! Very quiet and romantic setting. Staff was friendly and helpful during our stay. Rooms were very clean and well maintained. Our water did go out once, but besides that we had running hot water the rest of our trip. Drinks were amazing as well (shoutout to Antonio for being our favorite bartender in Tulum)!
Gorgeous boutique hotel! Very quiet and romantic setting. Staff was friendly and helpful during our stay. Rooms were very clean and well maintained. Our water did go out once, but besides that we had running hot water the rest of our trip. Drinks were amazing as well (shoutout to Antonio for being our favorite bartender in Tulum)!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est largement salué pour sa gentillesse, son attention et son aide pour l'enregistrement, les recommandations et la logistique. Une minorité a signalé des interactions lentes ou peu empathiques à la réception, ainsi que de la confusion ou de la frustration concernant les frais supplémentaires ou les pourboires.
Avis de voyageur à ce sujet
8
Ahmad
17 nov. 2025
·
A séjourné 5 nuits
The staff are so amazing and helpful and the service was perfect, I would recommend it if you like a quite and away from the beach hotel.
The staff are so amazing and helpful and the service was perfect, I would recommend it if you like a quite and away from the beach hotel.
10
Terrance
30 mai 2025
·
A séjourné 3 nuits
The entire stay was amazing and the staff onsite was amazing and attentive! It’s a really beautiful atmosphere and hotel. I will definitely go back agin!
The entire stay was amazing and the staff onsite was amazing and attentive! It’s a really beautiful atmosphere and hotel. I will definitely go back agin!
10
Jessica
21 févr. 2025
·
A séjourné 2 nuits
BEST STAFF BEST HOTEL! i will be back! Most incredible experience i have ever had. it is a MUST stay.
BEST STAFF BEST HOTEL! i will be back! Most incredible experience i have ever had. it is a MUST stay.
10
Zlatka
21 sept. 2023
·
A séjourné 1 nuit
The Hotel was very beautiful and clean, we were already staying at a hotel but decided to book one night at Orchid House to relax with an extra vibe. And it had the most beautiful and relaxing vibe, I believe the hotel has only 12 rooms, which made it even better and very quiet. It felt as if we were the only ones there in the middle of the jungle. The check in was very professional and welcoming, we were served with drinks the moment we set down to check in. Staff was very nice and answered any questions we had! After check in was completed we were taken to our room and shown all the room functions. Even tho it was only one night but it made us feel so comfortable and relaxed! Because we had to rush the next morning and couldn’t stay for Brunch they still took us up too to the Nest and allowed us to take photos. Check out was just as professional and kind as check in. The staff was super kind and friendly. Would highly recommend this place and stay there again! Love 💙
The Hotel was very beautiful and clean, we were already staying at a hotel but decided to book one night at Orchid House to relax with an extra vibe. And it had the most beautiful and relaxing vibe, I believe the hotel has only 12 rooms, which made it even better and very quiet. It felt as if we were the only ones there in the middle of the jungle. The check in was very professional and welcoming, we were served with drinks the moment we set down to check in. Staff was very nice and answered any questions we had! After check in was completed we were taken to our room and shown all the room functions. Even tho it was only one night but it made us feel so comfortable and relaxed! Because we had to rush the next morning and couldn’t stay for Brunch they still took us up too to the Nest and allowed us to take photos. Check out was just as professional and kind as check in. The staff was super kind and friendly. Would highly recommend this place and stay there again! Love 💙
10
Jasmine
3 juil. 2024
·
A séjourné 1 nuit
The hotel was Great. They stayed in contact with me, we set up transportation from the airport to the hotel. Everyone was so friendly and welcoming. The hotel upgraded my room because i traveled to Tulum to celebrate my Fiancé birthday. We got welcomed with drinks and the best hospitality. I wish I stayed longer with them!
The hotel was Great. They stayed in contact with me, we set up transportation from the airport to the hotel. Everyone was so friendly and welcoming. The hotel upgraded my room because i traveled to Tulum to celebrate my Fiancé birthday. We got welcomed with drinks and the best hospitality. I wish I stayed longer with them!
10
Cindy
4 mai 2025
·
A séjourné 3 nuits
We love that Tulum is a jungle. Trees, vines and plants embrace this property offering tranquility. They have a sister hotel at the beach and we used it one day with no minimum spend. We rented bikes directly from the front desk for $16 each one day. The food in the restaurant was pretty good. Frank was very friendly and welcoming at the front and Jose, our pool bartender, made great drinks and was so fun to talk to and help us with our Spanish. The hotel is a 3 mile bike ride to the beach. However, we chose it because we spent our time in Aldea Zama. It’s a short walk to a market, 7-11, coffee shops and restaurants.
We love that Tulum is a jungle. Trees, vines and plants embrace this property offering tranquility. They have a sister hotel at the beach and we used it one day with no minimum spend. We rented bikes directly from the front desk for $16 each one day. The food in the restaurant was pretty good. Frank was very friendly and welcoming at the front and Jose, our pool bartender, made great drinks and was so fun to talk to and help us with our Spanish. The hotel is a 3 mile bike ride to the beach. However, we chose it because we spent our time in Aldea Zama. It’s a short walk to a market, 7-11, coffee shops and restaurants.
6
Jessica
25 févr. 2025
·
A séjourné 1 nuit
The bar staff were super friendly. The breakfast was delicious. The number of added charges are ridiculous, and the front desk staff was super slow.
The bar staff were super friendly. The breakfast was delicious. The number of added charges are ridiculous, and the front desk staff was super slow.
8
Jesus
20 août 2024
·
A séjourné 3 nuits
The property was beautiful, however the air conditioner was out when we first booked in the room. The staff was excellent (only the ladies, the men were a little rude). Very quiet place for me and my husband to enjoy our honeymoon and away from the party scene. If planning to stay here please know that this hotel is not to close to the party life and is more of a quiet place to enjoy and stay.
The property was beautiful, however the air conditioner was out when we first booked in the room. The staff was excellent (only the ladies, the men were a little rude). Very quiet place for me and my husband to enjoy our honeymoon and away from the party scene. If planning to stay here please know that this hotel is not to close to the party life and is more of a quiet place to enjoy and stay.
2
Christopher
31 juil. 2024
·
A séjourné 2 nuits
I do not recommend. I booked a two night stay and thankfully It was only for two nights. I was blind sided at check in where I was completely disrespected by management and employees as a guest/customer traveling from the U.S. unfortunately customer service does not go far at this place or in Mexico as they seek to take advantage of foreign travelers. Their policies are hidden and confusing, falsely advertised and expect to pay more fees on arrival. They then proceeded to tell me my room is no longer available due to an “issue” with the room. They said I would need to pay for two separate rooms at this point and I had already paid nearly 500$ for the master suite which I would no longer get to experience. The manager had no respect and rolled her eyes at us. It’s slow season for them and they clearly are trying to make any amount of money they can. They charge you for using anything in the room, absolute joke. They hold 55$ per night on your card for “security” on top of all the non sense fees and charges they already tac on. The reviews online are misleading. Terrible management, terrible ownership. Disgrace. I would never return to this place or Tulum in that fact. Overpriced for low quality experiences. The management at this place would not even be considerate and coming to an agreement to resolve my issues. They are super unprofessional. The place is not even nice lol, my bed was dirty had holes/ brown stains, such a joke. Toilets smelt awful, hot water barely worked.
I do not recommend. I booked a two night stay and thankfully It was only for two nights. I was blind sided at check in where I was completely disrespected by management and employees as a guest/customer traveling from the U.S. unfortunately customer service does not go far at this place or in Mexico as they seek to take advantage of foreign travelers. Their policies are hidden and confusing, falsely advertised and expect to pay more fees on arrival. They then proceeded to tell me my room is no longer available due to an “issue” with the room. They said I would need to pay for two separate rooms at this point and I had already paid nearly 500$ for the master suite which I would no longer get to experience. The manager had no respect and rolled her eyes at us. It’s slow season for them and they clearly are trying to make any amount of money they can. They charge you for using anything in the room, absolute joke. They hold 55$ per night on your card for “security” on top of all the non sense fees and charges they already tac on. The reviews online are misleading. Terrible management, terrible ownership. Disgrace. I would never return to this place or Tulum in that fact. Overpriced for low quality experiences. The management at this place would not even be considerate and coming to an agreement to resolve my issues. They are super unprofessional. The place is not even nice lol, my bed was dirty had holes/ brown stains, such a joke. Toilets smelt awful, hot water barely worked.
10
Rachel
21 juin 2024
·
A séjourné 5 nuits
We loved our stay at Orchid House! The hotel experience was amazing, we felt like we were in the middle of a jungle treehouse. The restaurant on site was a great perk and had delicious food. The staff was so friendly and helpful with getting us taxis and answering all of our questions. Would definitely stay here again!
We loved our stay at Orchid House! The hotel experience was amazing, we felt like we were in the middle of a jungle treehouse. The restaurant on site was a great perk and had delicious food. The staff was so friendly and helpful with getting us taxis and answering all of our questions. Would definitely stay here again!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situé dans le quartier calme et sûr d'Aldea Zama, à proximité de marchés et de cafés, c'est un bon point de départ pour un séjour détendu. Se rendre à la plage ou à la Zone Hôtelière nécessite généralement de faire du vélo, de conduire ou de prendre un taxi, et certains ont trouvé les taxis chers.
Avis de voyageur à ce sujet
10
Irina
9 avr. 2025
·
A séjourné 4 nuits
Tulum is beautiful, but it is limited in transportation options. There are only rental cars, bikes, or motorcycles available.
Tulum is beautiful, but it is limited in transportation options. There are only rental cars, bikes, or motorcycles available.
10
Jimmy
15 déc. 2021
·
A séjourné 3 nuits
The hotel is beautiful with the typical Tulum concrete, wood, and vegetation architectural style. The rooms are clean and have so much character. The hotel is very modern looking and the staff are very friendly. We were received by Frank on our first night and he went above and beyond to make our stay more enjoyable. The hotel is also located in a great area of Tulum where we felt very safe and close to the beach and restaurant/bar area.
The hotel is beautiful with the typical Tulum concrete, wood, and vegetation architectural style. The rooms are clean and have so much character. The hotel is very modern looking and the staff are very friendly. We were received by Frank on our first night and he went above and beyond to make our stay more enjoyable. The hotel is also located in a great area of Tulum where we felt very safe and close to the beach and restaurant/bar area.
10
Yuliya
12 févr. 2024
·
A séjourné 3 nuits
The hotel was a great choice for the price. Quiet, beautiful, and clean. It’s a bit far from downtown and the beach, so you’ll have to get a cab. The hotel restaurant was fantastic - the food was delicious and the staff was super nice. Will be happy to come back!
The hotel was a great choice for the price. Quiet, beautiful, and clean. It’s a bit far from downtown and the beach, so you’ll have to get a cab. The hotel restaurant was fantastic - the food was delicious and the staff was super nice. Will be happy to come back!
8
Francine
3 juin 2024
·
A séjourné 5 nuits
Too far from beaches. Taxi service in area too expensive.
Too far from beaches. Taxi service in area too expensive.
10
Aditi
21 févr. 2024
·
A séjourné 2 nuits
This property is in Zama - away from the Hotel Zone hustle, but only a few minutes drive which makes it a good choice. The restaurant of this property is one of the best restaurants in the entire Mexico. Even if you're not staying overnight, do stop by and have a meal.
This property is in Zama - away from the Hotel Zone hustle, but only a few minutes drive which makes it a good choice. The restaurant of this property is one of the best restaurants in the entire Mexico. Even if you're not staying overnight, do stop by and have a meal.
10
Cindy
4 mai 2025
·
A séjourné 3 nuits
We love that Tulum is a jungle. Trees, vines and plants embrace this property offering tranquility. They have a sister hotel at the beach and we used it one day with no minimum spend. We rented bikes directly from the front desk for $16 each one day. The food in the restaurant was pretty good. Frank was very friendly and welcoming at the front and Jose, our pool bartender, made great drinks and was so fun to talk to and help us with our Spanish. The hotel is a 3 mile bike ride to the beach. However, we chose it because we spent our time in Aldea Zama. It’s a short walk to a market, 7-11, coffee shops and restaurants.
We love that Tulum is a jungle. Trees, vines and plants embrace this property offering tranquility. They have a sister hotel at the beach and we used it one day with no minimum spend. We rented bikes directly from the front desk for $16 each one day. The food in the restaurant was pretty good. Frank was very friendly and welcoming at the front and Jose, our pool bartender, made great drinks and was so fun to talk to and help us with our Spanish. The hotel is a 3 mile bike ride to the beach. However, we chose it because we spent our time in Aldea Zama. It’s a short walk to a market, 7-11, coffee shops and restaurants.
10
Sarra
24 nov. 2025
·
A séjourné 6 nuits
Beautiful hotel with gorgeous architecture. We loved our stay and especially our room (booked the Orchid room). We also had free access to their Beach-club at the Orchid House Tulum Beach. Staff was kind and welcoming. Location is close to everything and is safe. There's free parking on the property and there's someone at night to guard the entrance door. Food and drinks are on you and some area will be reserved. At night there was some bugs but they were more scared of us then we were of them. Pretty harmless. We are in a jungle so it's also normal. A/C was our bestfriend. Kept the room cool and nice as it was hot and humid outside. Downsides : 1. Poor wifi as it comes and goes. We needed to either connect with our own data plan or go outside our room for a better connection. If you do need to work while traveling keep this in mind. 2. A lot of mosquitoes. So prepare yourself and bring some mosquito repellent or be cautious when entering or leaving your room. (Well again, we are in a jungle so it's kinda inevitable) Complimentary breakfast was tasty and healthy (yogurt with granola, plate of fruit and toast with jam and butter). However, if you are a person that needs protein for breakfast, this might not be for you as you will get hungry or find that it's not enough. I would recommend to pay extra or get around to find a more filling meal if you are on a budget. Overall, we really loved our stay and our trip in Tulum. Description was the property in exact.
Beautiful hotel with gorgeous architecture. We loved our stay and especially our room (booked the Orchid room). We also had free access to their Beach-club at the Orchid House Tulum Beach. Staff was kind and welcoming. Location is close to everything and is safe. There's free parking on the property and there's someone at night to guard the entrance door. Food and drinks are on you and some area will be reserved. At night there was some bugs but they were more scared of us then we were of them. Pretty harmless. We are in a jungle so it's also normal. A/C was our bestfriend. Kept the room cool and nice as it was hot and humid outside. Downsides : 1. Poor wifi as it comes and goes. We needed to either connect with our own data plan or go outside our room for a better connection. If you do need to work while traveling keep this in mind. 2. A lot of mosquitoes. So prepare yourself and bring some mosquito repellent or be cautious when entering or leaving your room. (Well again, we are in a jungle so it's kinda inevitable) Complimentary breakfast was tasty and healthy (yogurt with granola, plate of fruit and toast with jam and butter). However, if you are a person that needs protein for breakfast, this might not be for you as you will get hungry or find that it's not enough. I would recommend to pay extra or get around to find a more filling meal if you are on a budget. Overall, we really loved our stay and our trip in Tulum. Description was the property in exact.
6
Michelle
27 mars 2025
·
A séjourné 3 nuits
The pictures were misleading, it seems like it’s been lacking in maintenance for some time. I wish the rooms had a better smell, felt damp at night. The sheets had some stains on them. The hotel is in a safe area, but it is also lacking in curb appeal. Definitely felt far from everything and left one night early to go to a hotel on the beach. The only plus was the food which was excellent.
The pictures were misleading, it seems like it’s been lacking in maintenance for some time. I wish the rooms had a better smell, felt damp at night. The sheets had some stains on them. The hotel is in a safe area, but it is also lacking in curb appeal. Definitely felt far from everything and left one night early to go to a hotel on the beach. The only plus was the food which was excellent.
8
Jesus
20 août 2024
·
A séjourné 3 nuits
The property was beautiful, however the air conditioner was out when we first booked in the room. The staff was excellent (only the ladies, the men were a little rude). Very quiet place for me and my husband to enjoy our honeymoon and away from the party scene. If planning to stay here please know that this hotel is not to close to the party life and is more of a quiet place to enjoy and stay.
The property was beautiful, however the air conditioner was out when we first booked in the room. The staff was excellent (only the ladies, the men were a little rude). Very quiet place for me and my husband to enjoy our honeymoon and away from the party scene. If planning to stay here please know that this hotel is not to close to the party life and is more of a quiet place to enjoy and stay.
8
Ayleen
13 mai 2024
·
A séjourné 5 nuits
Excellent staff that was very accommodating. Place was pretty and very clean. Area around was very safe.
Excellent staff that was very accommodating. Place was pretty and very clean. Area around was very safe.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le restaurant sur place et le bar de la piscine reçoivent de nombreux éloges pour leur cuisine savoureuse et leurs excellents cocktails ; le petit-déjeuner continental est apprécié mais léger. Certains clients ont trouvé les prix et les suppléments élevés ou confus.
Avis de voyageur à ce sujet
8
chris
28 janv. 2024
·
A séjourné 5 nuits
Loved everything except the $extras! two drinks from the bar(two for ones!), two water bottles, and the coffee cost us almost $100 bucks US. It's the little things, you were afraid to use the shampoo because you might be charged.We set everything aside in the room that they could have added and didn't use it! a general store around the corner saved us many bucks!
Loved everything except the $extras! two drinks from the bar(two for ones!), two water bottles, and the coffee cost us almost $100 bucks US. It's the little things, you were afraid to use the shampoo because you might be charged.We set everything aside in the room that they could have added and didn't use it! a general store around the corner saved us many bucks!
10
Nazim
4 mai 2025
·
A séjourné 3 nuits
Hidden gem in the jungle. For couples who value privacy, excellent service, GREAT FOOD, and a relaxing vacation...Orchid House is the place to go! We enjoyed our long weekend trip in a beautiful spacious room with privacy and the relaxation we needed. The food is freshly prepared and sooo incredibly good. The bar and drinks were the best around. The staff is very friendly and accommodating. We can't wait to go back. Thank you!!
Hidden gem in the jungle. For couples who value privacy, excellent service, GREAT FOOD, and a relaxing vacation...Orchid House is the place to go! We enjoyed our long weekend trip in a beautiful spacious room with privacy and the relaxation we needed. The food is freshly prepared and sooo incredibly good. The bar and drinks were the best around. The staff is very friendly and accommodating. We can't wait to go back. Thank you!!
10
Jarred
11 juin 2025
·
A séjourné 4 nuits
Poolside bar and restaurant. Plunge pools drained each day. Continental breakfast was delicious and many more options to purchase if wanted more. Shower and jungle view of full wall of windows made this have a nice luxury feel. Beautiful boutique hotel. Very odd almost hidden entrance. Took a moment to find find.
Poolside bar and restaurant. Plunge pools drained each day. Continental breakfast was delicious and many more options to purchase if wanted more. Shower and jungle view of full wall of windows made this have a nice luxury feel. Beautiful boutique hotel. Very odd almost hidden entrance. Took a moment to find find.
10
Yuliya
12 févr. 2024
·
A séjourné 3 nuits
The hotel was a great choice for the price. Quiet, beautiful, and clean. It’s a bit far from downtown and the beach, so you’ll have to get a cab. The hotel restaurant was fantastic - the food was delicious and the staff was super nice. Will be happy to come back!
The hotel was a great choice for the price. Quiet, beautiful, and clean. It’s a bit far from downtown and the beach, so you’ll have to get a cab. The hotel restaurant was fantastic - the food was delicious and the staff was super nice. Will be happy to come back!
10
Aditi
21 févr. 2024
·
A séjourné 2 nuits
This property is in Zama - away from the Hotel Zone hustle, but only a few minutes drive which makes it a good choice. The restaurant of this property is one of the best restaurants in the entire Mexico. Even if you're not staying overnight, do stop by and have a meal.
This property is in Zama - away from the Hotel Zone hustle, but only a few minutes drive which makes it a good choice. The restaurant of this property is one of the best restaurants in the entire Mexico. Even if you're not staying overnight, do stop by and have a meal.
10
colleen
18 avr. 2024
·
A séjourné 3 nuits
the property is beautiful. the customer service of employees was so friendly and helpful from dinner @ the restaurant to the front desk. it feels like your own private oasis. the neighborhood is cute and has many food options. I also liked it was between the beach and city center so easy to navigate. TV has streaming options. the best wws one or the most comfortable hotel beds i’ve ever been in I wish I could take it home with with me!! Such a peaceful vibe and a special shout ou to Jimenia and Alejandro for exceptional service during my stay.
the property is beautiful. the customer service of employees was so friendly and helpful from dinner @ the restaurant to the front desk. it feels like your own private oasis. the neighborhood is cute and has many food options. I also liked it was between the beach and city center so easy to navigate. TV has streaming options. the best wws one or the most comfortable hotel beds i’ve ever been in I wish I could take it home with with me!! Such a peaceful vibe and a special shout ou to Jimenia and Alejandro for exceptional service during my stay.
10
Dominic
20 mars 2022
·
A séjourné 1 nuit
We absolutely loved our stay at Orchid House. The architectural design of the hotel was amazing incorporating its natural surroundings into the design. A hidden paradise nestled amongst the trees. The pool bar on the first floor was was an experience in itself and the staff at the hotel were really friendly and helpful. The food was outstanding in both presentation and taste. We wouldn't hesitate to visit Orchid House again.
We absolutely loved our stay at Orchid House. The architectural design of the hotel was amazing incorporating its natural surroundings into the design. A hidden paradise nestled amongst the trees. The pool bar on the first floor was was an experience in itself and the staff at the hotel were really friendly and helpful. The food was outstanding in both presentation and taste. We wouldn't hesitate to visit Orchid House again.
10
Sarra
24 nov. 2025
·
A séjourné 6 nuits
Beautiful hotel with gorgeous architecture. We loved our stay and especially our room (booked the Orchid room). We also had free access to their Beach-club at the Orchid House Tulum Beach. Staff was kind and welcoming. Location is close to everything and is safe. There's free parking on the property and there's someone at night to guard the entrance door. Food and drinks are on you and some area will be reserved. At night there was some bugs but they were more scared of us then we were of them. Pretty harmless. We are in a jungle so it's also normal. A/C was our bestfriend. Kept the room cool and nice as it was hot and humid outside. Downsides : 1. Poor wifi as it comes and goes. We needed to either connect with our own data plan or go outside our room for a better connection. If you do need to work while traveling keep this in mind. 2. A lot of mosquitoes. So prepare yourself and bring some mosquito repellent or be cautious when entering or leaving your room. (Well again, we are in a jungle so it's kinda inevitable) Complimentary breakfast was tasty and healthy (yogurt with granola, plate of fruit and toast with jam and butter). However, if you are a person that needs protein for breakfast, this might not be for you as you will get hungry or find that it's not enough. I would recommend to pay extra or get around to find a more filling meal if you are on a budget. Overall, we really loved our stay and our trip in Tulum. Description was the property in exact.
Beautiful hotel with gorgeous architecture. We loved our stay and especially our room (booked the Orchid room). We also had free access to their Beach-club at the Orchid House Tulum Beach. Staff was kind and welcoming. Location is close to everything and is safe. There's free parking on the property and there's someone at night to guard the entrance door. Food and drinks are on you and some area will be reserved. At night there was some bugs but they were more scared of us then we were of them. Pretty harmless. We are in a jungle so it's also normal. A/C was our bestfriend. Kept the room cool and nice as it was hot and humid outside. Downsides : 1. Poor wifi as it comes and goes. We needed to either connect with our own data plan or go outside our room for a better connection. If you do need to work while traveling keep this in mind. 2. A lot of mosquitoes. So prepare yourself and bring some mosquito repellent or be cautious when entering or leaving your room. (Well again, we are in a jungle so it's kinda inevitable) Complimentary breakfast was tasty and healthy (yogurt with granola, plate of fruit and toast with jam and butter). However, if you are a person that needs protein for breakfast, this might not be for you as you will get hungry or find that it's not enough. I would recommend to pay extra or get around to find a more filling meal if you are on a budget. Overall, we really loved our stay and our trip in Tulum. Description was the property in exact.
10
Deborah
7 févr. 2024
·
A séjourné 3 nuits
Gorgeous boutique hotel! Very quiet and romantic setting. Staff was friendly and helpful during our stay. Rooms were very clean and well maintained. Our water did go out once, but besides that we had running hot water the rest of our trip. Drinks were amazing as well (shoutout to Antonio for being our favorite bartender in Tulum)!
Gorgeous boutique hotel! Very quiet and romantic setting. Staff was friendly and helpful during our stay. Rooms were very clean and well maintained. Our water did go out once, but besides that we had running hot water the rest of our trip. Drinks were amazing as well (shoutout to Antonio for being our favorite bartender in Tulum)!
10
LORENA
19 févr. 2024
·
A séjourné 1 nuit
The service has no comparison to other places we’ve been at. Employees seem to love the jobs. We got a room that looks like the gut of a whale. Unbelievable!!!!! The DESING of the place and food are just WOW!!!
The service has no comparison to other places we’ve been at. Employees seem to love the jobs. We got a room that looks like the gut of a whale. Unbelievable!!!!! The DESING of the place and food are just WOW!!!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Julien
13 févr. 2025
·
A séjourné 1 nuit
Une seule nuit mais tout a été parfait, de la chambre, au dîner au restaurant en hauteur, à la gentillesse du personnel.
Une seule nuit mais tout a été parfait, de la chambre, au dîner au restaurant en hauteur, à la gentillesse du personnel.
10
Xcaret
9 juin 2024
·
A séjourné 2 nuits
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10
Chris
24 juil. 2026
·
A séjourné 6 nuits
The Orchid House Jungle was a very nice place for our family to stay in Tulum. We had 2 adults and 3 children in a 3 bedroom villa. The pool in the room was great along with the upstairs pool at the bar. The best part of our stay was working the staff to help schedule our vacation and get around town. Frank was extremely helpful in getting groceries, setting up transportation, and making sure we had everything needed at all times.
The Orchid House Jungle was a very nice place for our family to stay in Tulum. We had 2 adults and 3 children in a 3 bedroom villa. The pool in the room was great along with the upstairs pool at the bar. The best part of our stay was working the staff to help schedule our vacation and get around town. Frank was extremely helpful in getting groceries, setting up transportation, and making sure we had everything needed at all times.
6
Deep
18 mai 2026
·
A séjourné 6 nuits
Breakfast was fresh but very late every morning. It started after 8am, i had trips planned and needed to leave early on fee days but there was no breakfast. I tried looking around the property but couldn’t find anyone to ask. Also, apparently there was a waterfall but they didn’t turn it on until my last day of trip. They also tried to put me in a different room than the one I booked ( Orchid Suite). I has to ask them about it and then they moved me.
Breakfast was fresh but very late every morning. It started after 8am, i had trips planned and needed to leave early on fee days but there was no breakfast. I tried looking around the property but couldn’t find anyone to ask. Also, apparently there was a waterfall but they didn’t turn it on until my last day of trip. They also tried to put me in a different room than the one I booked ( Orchid Suite). I has to ask them about it and then they moved me.
10
Marissa
23 avr. 2026
·
A séjourné 7 nuits
We have a great team experience at Orchid House Jungle. The hotel was beautiful and peaceful. The food was amazing and fresh. The staff was the best, they were accommodating to our needs and help facilitate rentals and tours. We felt like family there with the personal approach and attention. We visited the sister hotel and they were great as well. The continental breakfast was perfect and rooms were cleaned everyday. We will be definitely coming back.
We have a great team experience at Orchid House Jungle. The hotel was beautiful and peaceful. The food was amazing and fresh. The staff was the best, they were accommodating to our needs and help facilitate rentals and tours. We felt like family there with the personal approach and attention. We visited the sister hotel and they were great as well. The continental breakfast was perfect and rooms were cleaned everyday. We will be definitely coming back.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:59
Avant 12:00
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Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
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octobre 2026
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Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-17: 160.7130131455078USD
- 2026-09-18: 128.61596692906187USD
- 2026-09-19: 132.31790303379057USD
- 2026-09-20: 132.67579620253753USD
- 2026-09-21: 128.61596692906187USD
- 2026-09-22: 127.96981036285399USD
- 2026-09-23: 127.96981036285399USD
- 2026-09-24: 127.96981036285399USD
- 2026-09-25: 125.80609983348083USD
- 2026-09-26: 133.2637410180969USD
- 2026-09-27: 133.2637410180969USD
- 2026-09-28: 133.2637410180969USD
- 2026-09-29: 132.8739948140335USD
- 2026-09-30: 140.40507761872863USD
- 2026-10-01: 170.75365070098874USD
- 2026-10-02: 170.87599790293882USD
- 2026-10-03: 170.87599790293882USD
- 2026-10-04: 170.87599790293882USD
- 2026-10-05: 170.87599790293882USD
- 2026-10-06: 170.75365070098874USD
- 2026-10-07: 170.87599790293882USD
- 2026-10-08: 170.87599790293882USD
- 2026-10-09: 170.87599790293882USD
- 2026-10-10: 170.87599790293882USD
- 2026-10-11: 170.87599790293882USD
- 2026-10-12: 170.87599790293882USD
- 2026-10-13: 170.87599790293882USD
- 2026-10-14: 170.87599790293882USD
- 2026-10-15: 170.87599790293882USD
- 2026-10-16: 181.44133863549803USD
- 2026-10-17: 154.94220706195068USD
- 2026-10-18: 149.17117314375304USD
- 2026-10-19: 149.17117314375304USD
- 2026-10-20: 154.94220706195068USD
- 2026-10-21: 155.52239673686216USD
- 2026-10-22: 179.8506497527313USD
- 2026-10-23: 179.8506497527313USD
- 2026-10-24: 179.8506497527313USD
- 2026-10-25: 179.7125293833618USD
- 2026-10-26: 154.94220706195068USD
- 2026-10-27: 154.94220706195068USD
- 2026-10-28: 155.55091111840818USD
- 2026-10-29: 154.94220706195068USD
- 2026-10-30: 155.62981200698852USD
- 2026-10-31: 154.94220706195068USD
- 2026-11-01: 200.0404617812805USD
- 2026-11-02: 209.40076757447812USD
- 2026-11-03: 210.4745872866516USD
- 2026-11-04: 201.1644051143646USD
- 2026-11-05: 209.40076757447812USD
- 2026-11-06: 200.0404617812805USD
- 2026-11-07: 208.19986871012875USD
- 2026-11-08: 200.0404617812805USD
- 2026-11-09: 200.0404617812805USD
- 2026-11-10: 200.80777379901122USD
- 2026-11-11: 200.0404617812805USD
- 2026-11-12: 239.48657721327208USD
- 2026-11-13: 238.36263388018796USD
- 2026-11-14: 238.36263388018796USD
- 2026-11-15: 245.0285146375732USD
- 2026-11-16: 225.7398937666626USD
- 2026-11-17: 219.20154783073423USD
Cet hébergement assure votre transfert depuis l'aéroport (prestation pouvant donner lieu à un supplément). Vous devez contacter l’hébergement à ce sujet avant votre départ, au moyen des coordonnées fournies dans la confirmation de réservation. La réception est ouverte tous les jours de 07 h 00 à 23 h 00. Veuillez contacter l'hébergement au moins 24 heures avant votre arrivée à l'aide des coordonnées indiquées sur la confirmation de réservation, afin de prendre les dispositions nécessaires à votre enregistrement. Vous devez contacter l'hébergement à l'avance pour obtenir les instructions d'enregistrement. Les horaires de la réception sont limités. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Les chambres insonorisées ne sont pas garanties
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
- Le petit déjeuner continental coûte entre 30 USD et 60 USD environ par adulte et entre 30 USD et 60 USD environ par enfant.
- Navette aéroport : 240 USD par véhicule, aller-retour, maximum 4 passager(s)
- Une arrivée anticipée est possible moyennant un supplément (sujet à disponibilité)
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Blanchisserie
Coffre-fort
Plage privée
Jardin
Pêche
Services
Coffre-fort
Blanchisserie
Consigne à bagage
Concierge Services
Front Desk (limited hours)
Private Picnics
Tours/Ticket Assistance
Wedding Services
Well-Lit Path to Entrance
Activités
Plage privée
Jardin
Pêche
Bicycle Rents (on site)
Beach Club (nearby) (free)
Nature Reserve
Spa Services (on site)
Terrasse
Général
Aire de pique nique/Tables
Breakfast Available (surcharge)
Smoke-Free Property
Snack Bar/Deli
Upper Floors (Stairs Only)
Not Wheelchair Accessible
Parking
Parking
Parking gratuit
Airport Transportation
Airport Transportation (surcharge)
Beach Shuttle (surcharge)
Parking (Limited)
Connexion Internet
Wi-fi gratuit