Is parking available at the property?

Self parking is available on-site for a fee of EUR 30 per day, which includes in/out privileges. Valet parking is also offered at the same rate. Reservations are not required for parking.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee of approximately EUR 50 for adults and EUR 25 for children.

Are pets allowed at the property?

Pets are allowed at the property with a fee of EUR 65 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM until 11:59 PM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features limited wheelchair accessibility, including elevators and step-free entrances. However, specific details about wheelchair-accessible facilities in public areas, rooms, and bathrooms are not provided.

Where is the property located in relation to key landmarks?

The property is centrally located in Biarritz, just a 3-minute walk from Grand Beach and 5 minutes on foot from the Bay of Biscay. It is also 0.3 miles from Biarritz City Hall and Casino Barriere.

Does the property have a swimming pool?

Yes, the property features both an indoor and outdoor swimming pool, including an outdoor heated pool. The operational hours and seasonal availability are not specified.

What are the policies for guests staying with children?

Children are welcome at the property, and one child aged 12 years or younger can stay for free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds or cribs?

The property offers rollaway beds for a fee of EUR 100 per night. Availability is subject to confirmation, and advance requests are recommended.

Hôtel du Palais Biarritz - Luxury Stays

Average nightly price at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt by month, last 12 months (USD)
Month	Average price
January	US$437
February	US$373
March	US$430
April	US$521
May	US$728
June	US$983
July	US$1,188
August	US$1,334
September	US$884
October	US$699
November	US$759
December	US$433

What guests think

Across reviews, Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt, impresses with its historic palace setting, prime beachfront location, renovated rooms with standout views, gorgeous pools and spa, and memorable breakfasts and on site dining.

Most guests highlight exceptionally attentive, personalized service and helpful concierge support; a few report rude interactions, upgrade disputes, or delays until the standard check-in time. Rooms are largely luxurious and comfortable, but several reviews mention small or awkward bathrooms and occasional mismatches between booked sea view categories and the actual outlook. Best for travelers seeking classic luxury in a historic setting.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

The spa and both indoor and outdoor pools receive frequent praise.

Related guest reviews

10

Clotilde

20 Aug 2022

·

Stayed 4 nights

L’hôtel est absolument magnifique, tant les jardins que la piscine d’eau de mer, que l’intérieur. Quand on le quitte la seule idée est d’y revenir. La nourriture est excellente, le petit déjeuner servi à la Rotonde avec une fantastique vue mer est super avec de délicieuses viennoiseries maison, entre autres !

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10

Alejandra

13 May 2025

·

Stayed 3 nights

Lujo inigualable. El spa y el gimnasio super equipados ! Habitaciones cómodas y con gran vista. Excelente comida. Me encantó como te trata el personal. Celebramos el cumpleaños de mi papá y fue perfecto!

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10

franz

14 Aug 2024

·

Stayed 2 nights

Das hotel hat alles im Griff bei Problemen helfen sie und finden eine Lösung . Das team ist hervorragend vom Check in bis zum Mechaniker, alles bestens, ein super pool , ein herrliches spa. Wir hatten ein Upgrade in die Gary Cooper Suite , Great. Frühstück super

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8

Clotilde

6 Aug 2023

·

Stayed 3 nights

Un séjour annuel dans cet hôtel magnifique et magnifiquement situé dans Biarritz. Toutefois, il manque ce petit plus Palace : par exemple, aucun accueil en chambre, pas le moindre fruit ou boisson, chocolat d’un seul coté du lit le soir, visiblement des saisonniers qui n’ont pas les codes de ce genre d’hôtel : la jeune fille qui fait tomber le balais dans le couloir des chambres à nos pieds et qui lâche une injure plutôt qu’une excuse, plage piscine fermée car météo menaçante : on comprend que les matelas ne soient pas installés mais on pourrait quand même avoir une serviette pour s’assoir sur des assises humides alors que le soleil revient.., en quelques sortes on a l’impression que cet hôtel est attentif à la clientèle tres tres fortunée -étrangère majoritairement- mais que si on est le client plus basique avec une chambre plus standard on ne compte pour rien . C’est vraiment dommage et ce n’est pas le cas dans d’autres hôtels du même standing ailleurs dans le monde !

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10

Zale

14 Jun 2023

·

Stayed 2 nights

Phenomenal property. Literally a palace. Rooms and interior have been fully renovated over past few years, so a beautiful combination of modern and classical extravagance. Outdoor and indoor pools are gorgeous. Right on the beach. Excellent staff. Highly highly recommend !!

10

Esther

2 Oct 2022

·

Stayed 3 nights

Beautifully renovated hotel with lots of history and charm. Outstanding service from all staff. Michelin star restaurant. Amazing outdoor pool and great indoor pool for rainy days. The spa is first class too. This hotel has it all. Hope to come back some day

10

K

18 Jul 2022

·

Stayed 3 nights

We had a fabulous stay at this historic and beautifully restored monument hotel. From the moment we check-in, Semen, provided the most attentive care and attention, and walked us to our room and gave us a tour of the hotel. Julien at Concierge gave us exceptional, above and beyond service and information throughout our stay. This was one of the most memorable stay and experience. The dining at the La Rotonda was amazing, the pool is gorgeous, the spa was amazing. Everyone at the hotel provided absolutely the best service. Extraordinary experience!

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Cleanliness

Guests often describe rooms and common areas as very clean and well maintained.

Related guest reviews

10

alejandro

27 Feb 2026

·

Stayed 2 nights

Spotless. Only turn down on one night of two

10

Jf

14 Dec 2025

·

Stayed 1 night

Tout est propre, le personnel adorable, aux petits soins. Merveilleux séjour.

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10

tatiana

14 Jun 2023

·

Stayed 5 nights

A truly 5 star hotel/ resort. From the moment we arrived we felt special, ppl at the front desk couldn’t be nicer. Beautiful room with a view of the lighthouse and the ocean. Clean and comfortable. Walk everywhere. Free shuttle to the train station. Good if pricey breakfast. Dinner at the restaurant we didn’t like especially seaweed dessert 😢. Lobster in beet juice didn’t impress us. But that’s a separate entity I guess and not the hotel. Thank you Hotel du Palais Biarritz! We love you.

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Rooms

Rooms are luxurious and frequently offer striking ocean views; several reviews note small or awkward bathrooms and occasional view category mismatches.

Related guest reviews

10

Agnieszka

22 Apr 2025

·

Stayed 2 nights

Exceptional service, highly welcoming staff, and an unbeatable location. The rooms are stunning and spacious, and dining here is truly a memorable experience. I will come back again.

10

Micaela

1 Jul 2024

·

Stayed 1 night

The property, from architecture to experience, is all about luxury. From the initial greeting to departure, the entire stay was lovely. I had a beautiful room with 5 (or 6?) floor to ceiling windows, a bathtub (💖), and twin beds. We were welcomed with champagne and lemon cookies, and the complimentary teas were delicious and high quality. The welcome for my little dog was sweet and beautiful. And although the chef has recently changed, the wait staff is knowledgeable, refined, and gracious. My thanks to Nisma, Denis, and others at reception, to Pierre and Christophe, the voituriers, and to the young lady who engraved the little dog tag for Rambo, many thanks!

10

Torbjörn

6 Nov 2023

·

Stayed 1 night

Simply outstanding w a breathtaking view

6

Emmanuel

7 Dec 2025

·

Stayed 1 night

Déception sur la chambre réservée avec vue mer - photo vs réalité différente - la vue mer se fait depuis le balcon ou plutôt une coursive sur la gauche. L’explication du personnel pas très à propos.

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10

Zale

14 Jun 2023

·

Stayed 2 nights

Phenomenal property. Literally a palace. Rooms and interior have been fully renovated over past few years, so a beautiful combination of modern and classical extravagance. Outdoor and indoor pools are gorgeous. Right on the beach. Excellent staff. Highly highly recommend !!

8

Amira

10 Oct 2025

·

Stayed 2 nights

Vista a la playa

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6

Farahnaz

30 Sept 2024

·

Stayed 3 nights

We stayed for 3 nights. I am a Expedia platinum member and they had an upgrade available but the check in staff couldn’t agree with each other to give us upgrade. The big elderly lady with big black glasses was rude and obnoxious refused that France didn’t care about Expedia members, only if I booked with AMX I could get upgraded. Room was ok, bathroom was very small, for $1000 a night not worth it at all. The view of the beach was nice which we paid for it, otherwise very old dated hotel but looks glamorous. Our friends had a large suite but they were not happy with the smell of old dated wood. Service was ok, staff , most of them as rude as they could be. Breakfast was good but again staff are rude and slow. Dinner was good but not great for a Michelin star. Area around the hotel are nice and charming, lots of shops and restaurants. Overall it would be a nicer stay if there wasn’t so much attitude around.

10

tatiana

14 Jun 2023

·

Stayed 5 nights

A truly 5 star hotel/ resort. From the moment we arrived we felt special, ppl at the front desk couldn’t be nicer. Beautiful room with a view of the lighthouse and the ocean. Clean and comfortable. Walk everywhere. Free shuttle to the train station. Good if pricey breakfast. Dinner at the restaurant we didn’t like especially seaweed dessert 😢. Lobster in beet juice didn’t impress us. But that’s a separate entity I guess and not the hotel. Thank you Hotel du Palais Biarritz! We love you.

6

LAN

5 Jul 2023

·

Stayed 2 nights

总体来说酒店非常漂亮，地理位置也很好。唯一缺陷是我入住的小套房，卫生间没有浴缸，也没有独立的冲淋空间，马桶和冲淋空间和唯一一个洗漱台盆是在一个4平米不到的小房间内，每次冲淋完，整个卫生间的所以地方都是湿的，包括马桶。第一次看到如此奇怪的卫生间，感觉是装修到中途还没继续下去的。酒店一楼海边餐厅做的没那么好吃，甜品还不错。总体来说性价比不高，1600欧元一晚上，卫生间装修的有点简陋了。期待改善

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10

Gerbier

10 Jul 2022

·

Stayed 2 nights

Un belle emplacement. Des chambres sublimes. Un tres bon service

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AI-generated summary based on recent guest reviews

Service

Service is widely considered exceptional, attentive, and personalized, with concierge and reception repeatedly praised; a few guests report rude interactions, upgrade disputes, or waiting until the standard check-in time.

Related guest reviews

10

Agnieszka

22 Apr 2025

·

Stayed 2 nights

Exceptional service, highly welcoming staff, and an unbeatable location. The rooms are stunning and spacious, and dining here is truly a memorable experience. I will come back again.

10

Edward

30 Sept 2025

·

Stayed 2 nights

The best hotel ever stayed in from all points of view but especially the friendly and professional staff.

6

Farahnaz

30 Sept 2024

·

Stayed 3 nights

We stayed for 3 nights. I am a Expedia platinum member and they had an upgrade available but the check in staff couldn’t agree with each other to give us upgrade. The big elderly lady with big black glasses was rude and obnoxious refused that France didn’t care about Expedia members, only if I booked with AMX I could get upgraded. Room was ok, bathroom was very small, for $1000 a night not worth it at all. The view of the beach was nice which we paid for it, otherwise very old dated hotel but looks glamorous. Our friends had a large suite but they were not happy with the smell of old dated wood. Service was ok, staff , most of them as rude as they could be. Breakfast was good but again staff are rude and slow. Dinner was good but not great for a Michelin star. Area around the hotel are nice and charming, lots of shops and restaurants. Overall it would be a nicer stay if there wasn’t so much attitude around.

10

K

18 Jul 2022

·

Stayed 3 nights

We had a fabulous stay at this historic and beautifully restored monument hotel. From the moment we check-in, Semen, provided the most attentive care and attention, and walked us to our room and gave us a tour of the hotel. Julien at Concierge gave us exceptional, above and beyond service and information throughout our stay. This was one of the most memorable stay and experience. The dining at the La Rotonda was amazing, the pool is gorgeous, the spa was amazing. Everyone at the hotel provided absolutely the best service. Extraordinary experience!

10

Peter

7 Nov 2025

·

Stayed 3 nights

Had to wait till 4:00PM for Check-In... Arrived at 1:00PM - - No rooms available.

10

Paolo

2 Jun 2025

·

Stayed 2 nights

All the staff and in particular Emma of the Concierge have been great and very helpful in sorting out a problem and getting us to the airport when our rented car had broken down. Many thanks again

10

Caroline

8 Jun 2022

·

Stayed 1 night

Service impeccable, personnel aux petits soins. Tout était parfait !

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10

Micaela

24 Mar 2024

·

Stayed 1 night

I have stayed several times here, almost everytime I've been to Biarritz, and the reception has always been courteous and professional. The rooms have always been beautiful and luxuriously well appointed. Each arrival has been lovely, with reception, check in, car and luggage, and in all my stays, there was only one problem, that was quickly, and graciously, resolved. The hotel is right on the beach, and it's an easy walk down to dig your toes in the sand! It has become a welcome refuge.

10

Shani

16 Jul 2023

·

Stayed 4 nights

Everything at The Hotel was exceptional. Nothing was too much trouble. All staff were kind and helpful and made our stay wonderful thank you all

10

Jeremy

7 May 2025

·

Stayed 2 nights

This hotel has perfected the art of service. From the moment we stepped out of our car until three days later when we left, every single interaction with staff was impeccable. I was more often than not addressed by my name (how do they keep track?!), and the balance they have struck between formal and welcoming is truly amazing. Easily the finest hotel experience I’ve ever had.

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Location

Beachfront setting with beautiful ocean views and easy walking to town, shops, and restaurants is a consistent highlight.

Related guest reviews

10

Torbjörn

6 Nov 2023

·

Stayed 1 night

Simply outstanding w a breathtaking view

8

Amira

10 Oct 2025

·

Stayed 2 nights

Vista a la playa

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10

Ray

11 Oct 2024

·

Stayed 1 night

Beautiful historic site with idyllic ocean views. Top quality restaurant.

10

paolo

20 Nov 2024

·

Stayed 2 nights

What a charming location and hotel! Stunning experience

10

Alla

8 Sept 2025

·

Stayed 6 nights

Beautiful place in great location with excellent service and amazing views

6

Farahnaz

30 Sept 2024

·

Stayed 3 nights

We stayed for 3 nights. I am a Expedia platinum member and they had an upgrade available but the check in staff couldn’t agree with each other to give us upgrade. The big elderly lady with big black glasses was rude and obnoxious refused that France didn’t care about Expedia members, only if I booked with AMX I could get upgraded. Room was ok, bathroom was very small, for $1000 a night not worth it at all. The view of the beach was nice which we paid for it, otherwise very old dated hotel but looks glamorous. Our friends had a large suite but they were not happy with the smell of old dated wood. Service was ok, staff , most of them as rude as they could be. Breakfast was good but again staff are rude and slow. Dinner was good but not great for a Michelin star. Area around the hotel are nice and charming, lots of shops and restaurants. Overall it would be a nicer stay if there wasn’t so much attitude around.

10

tatiana

14 Jun 2023

·

Stayed 5 nights

A truly 5 star hotel/ resort. From the moment we arrived we felt special, ppl at the front desk couldn’t be nicer. Beautiful room with a view of the lighthouse and the ocean. Clean and comfortable. Walk everywhere. Free shuttle to the train station. Good if pricey breakfast. Dinner at the restaurant we didn’t like especially seaweed dessert 😢. Lobster in beet juice didn’t impress us. But that’s a separate entity I guess and not the hotel. Thank you Hotel du Palais Biarritz! We love you.

10

Micaela

24 Mar 2024

·

Stayed 1 night

I have stayed several times here, almost everytime I've been to Biarritz, and the reception has always been courteous and professional. The rooms have always been beautiful and luxuriously well appointed. Each arrival has been lovely, with reception, check in, car and luggage, and in all my stays, there was only one problem, that was quickly, and graciously, resolved. The hotel is right on the beach, and it's an easy walk down to dig your toes in the sand! It has become a welcome refuge.

8

MARIA

9 Jan 2024

·

Stayed 1 night

Uma boa experiência, acomodação boa, mas faltava uma banheira, já que a acomodação não era a mais simples. O hotel é mais bonito e impressionante por fora do que por dentro, o café é bom mais não justifica o valor cobrado. O que mais valeu a experiência foi a vista maravilhosa para o mar.

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10

Agnieszka

9 Apr 2024

·

Stayed 1 night

Exceptional experience One of the best hotel by the beach Hotel with great location, history and beautiful interior design. I can’t wait to be back there again.

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Dining

Breakfast is widely praised, and on site dining (including La Rotonde and a Michelin starred option) is often memorable; some found particular dishes underwhelming or the breakfast selection and pricing not ideal.

Related guest reviews

10

Clotilde

20 Aug 2022

·

Stayed 4 nights

L’hôtel est absolument magnifique, tant les jardins que la piscine d’eau de mer, que l’intérieur. Quand on le quitte la seule idée est d’y revenir. La nourriture est excellente, le petit déjeuner servi à la Rotonde avec une fantastique vue mer est super avec de délicieuses viennoiseries maison, entre autres !

Translate

10

Agnieszka

22 Apr 2025

·

Stayed 2 nights

Exceptional service, highly welcoming staff, and an unbeatable location. The rooms are stunning and spacious, and dining here is truly a memorable experience. I will come back again.

10

Ray

11 Oct 2024

·

Stayed 1 night

Beautiful historic site with idyllic ocean views. Top quality restaurant.

10

Esther

2 Oct 2022

·

Stayed 3 nights

Beautifully renovated hotel with lots of history and charm. Outstanding service from all staff. Michelin star restaurant. Amazing outdoor pool and great indoor pool for rainy days. The spa is first class too. This hotel has it all. Hope to come back some day

10

Micaela

17 Jun 2023

·

Stayed 1 night

This is my third stay at the Hotel du Palais in Biarritz and my best stay. The staff was warm, welcoming, and they remembered me from my last two visits. My husband and I felt well cared for and respected. I don't know if we received a room upgrade, but it felt like we did because we had a room with beautiful views of the city and ocean. Dinner on the terrace last night, with the ocean and sunset, were a definite plus!

10

K

18 Jul 2022

·

Stayed 3 nights

We had a fabulous stay at this historic and beautifully restored monument hotel. From the moment we check-in, Semen, provided the most attentive care and attention, and walked us to our room and gave us a tour of the hotel. Julien at Concierge gave us exceptional, above and beyond service and information throughout our stay. This was one of the most memorable stay and experience. The dining at the La Rotonda was amazing, the pool is gorgeous, the spa was amazing. Everyone at the hotel provided absolutely the best service. Extraordinary experience!

10

tatiana

14 Jun 2023

·

Stayed 5 nights

A truly 5 star hotel/ resort. From the moment we arrived we felt special, ppl at the front desk couldn’t be nicer. Beautiful room with a view of the lighthouse and the ocean. Clean and comfortable. Walk everywhere. Free shuttle to the train station. Good if pricey breakfast. Dinner at the restaurant we didn’t like especially seaweed dessert 😢. Lobster in beet juice didn’t impress us. But that’s a separate entity I guess and not the hotel. Thank you Hotel du Palais Biarritz! We love you.

6

LAN

5 Jul 2023

·

Stayed 2 nights

总体来说酒店非常漂亮，地理位置也很好。唯一缺陷是我入住的小套房，卫生间没有浴缸，也没有独立的冲淋空间，马桶和冲淋空间和唯一一个洗漱台盆是在一个4平米不到的小房间内，每次冲淋完，整个卫生间的所以地方都是湿的，包括马桶。第一次看到如此奇怪的卫生间，感觉是装修到中途还没继续下去的。酒店一楼海边餐厅做的没那么好吃，甜品还不错。总体来说性价比不高，1600欧元一晚上，卫生间装修的有点简陋了。期待改善

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10

Mª Antonieta

12 Nov 2022

·

Stayed 5 nights

En general todo muy bien. No obstante, al desayuno le faltaba por ejemplo más surtido de quesos, lo demás muy bien. Vistas espléndidas y lujo en todas las estancias, salones y habitación. Me pareció mal no tener bidé en el baño, que tenía espacio suficiente, y sobretodo estando en Francia. A parte de estas pequeñas críticas, estás en un palacio y se nota. Nos regalaron una botella de champadme servida en la habitación que nos encantó.

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10

Tsukiyama

13 Apr 2025

·

Stayed 1 night

格調高い優雅で高級感のあるホテルでした。朝食も全てが良かったです。是非、また訪れるつもりです。

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Su	Mo	Tu	We	Th	Fr	Sa
				1 $634	2 $652	3 $577
4 $643	5 $692	6	7	8 $641	9 $750	10 $3,071
11 $750	12 $697	13 $689	14 $813	15 $560	16 $588	17 $561
18 $529	19 $517	20 $528	21 $565	22 $545	23 $550	24 $519
25 $476	26 $488	27 $486	28 $476	29 $506	30 $476	31 $469

Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

Prices for Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

Monthly average prices

About this property

Location

Room options

Room, 2 Twin Beds, Beach View

Deluxe Room, 1 King Bed, Ocean View

Family Suite, 2 Bedrooms

Suite, 2 Twin Beds (Ambassador, Cruise Liner Collection)

Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds

Ambassador Suite

Imperial Suite

Suite, 2 Bedrooms (Imperial)

Suite, 1 King Bed (Rooftop)

Junior Suite, Beach View

Suite, 1 King Bed (Palais)

Junior Suite

Deluxe Room, 2 Twin Beds, Ocean View

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed (Cruise Liner Collection)

Room, 1 King Bed

Junior Suite, Ocean View

Room, 1 King Bed, Beach View

Junior Suite, 1 King Bed (Cruise Liner Collection)

Guest reviews of Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25 $1,105	26 $1,152
27 $1,191	28 $1,146	29 $1,146	30 $995