Hotel Casa Once
Property description
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This Colonial hotel also features complimentary wireless internet access and tour/ticket assistance.
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Guest reviews
9.4
Superb
Based on 248 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Hotel Casa Once draws strong praise for its friendly, attentive staff, clean, comfortable rooms, and a central yet quiet location in Queretaro's historic center, with many guests enjoying a tasty made-to-order breakfast and a peaceful courtyard setting.
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10
Ranka
13 Mar 2026
·
Stayed 1 night
Definitely a hidden gem in the center of town! A boutique hotel with modern furnishings, beautiful shower and gorgeous patio to enjoy the make-to-order breakfast. The hospitality was superb. We’d stay here again without hesitation
Definitely a hidden gem in the center of town! A boutique hotel with modern furnishings, beautiful shower and gorgeous patio to enjoy the make-to-order breakfast. The hospitality was superb. We’d stay here again without hesitation
4
Vijaykumar
16 Feb 2026
·
Stayed 3 nights
The service staff was really good Ernestina.Unfortunately when we checked in I was given a room right by the busy Road.When shown the room ,I even commented is this going be noisy and was emphatically and categorically told no its acoustic and will have no or very little noise.Total lie as we could not sleep at all .The entire hotel except our two rooms booked were occupied, and we were still given a room that should have not been given to us as we had booked their best room available. Our friends wanted to upgrade and were told there were no other larger suites available.The next day we asked to be moved and were moved into another room and now were told it was the same category of room that I had paid more for than my friends.Lies or not being in a forage country I had no choice but to accept explanations given and keep quite.No credits or anything offered.Be careful if you are booked into Room 1.The manager not honest
The service staff was really good Ernestina.Unfortunately when we checked in I was given a room right by the busy Road.When shown the room ,I even commented is this going be noisy and was emphatically and categorically told no its acoustic and will have no or very little noise.Total lie as we could not sleep at all .The entire hotel except our two rooms booked were occupied, and we were still given a room that should have not been given to us as we had booked their best room available. Our friends wanted to upgrade and were told there were no other larger suites available.The next day we asked to be moved and were moved into another room and now were told it was the same category of room that I had paid more for than my friends.Lies or not being in a forage country I had no choice but to accept explanations given and keep quite.No credits or anything offered.Be careful if you are booked into Room 1.The manager not honest
8
Barbara
27 Dec 2025
·
Stayed 2 nights
Very good value compared to other small hotels in Queretaro. Needed to coordinate arrival time as owner is stretched between two small properties. Excellent beds and quiet yet near center.
Very good value compared to other small hotels in Queretaro. Needed to coordinate arrival time as owner is stretched between two small properties. Excellent beds and quiet yet near center.
4
Bernhard
24 Dec 2025
·
Stayed 6 nights
The hotel description is misleading - 2 separate hotels called Casa Once actually exist a few blocks apart. Only one has a pool. The one we were staying in did not have a pool. The hotel description on Expedia mixes photos and features of both and presents it as a single hotel which is totally incorrect
The hotel description is misleading - 2 separate hotels called Casa Once actually exist a few blocks apart. Only one has a pool. The one we were staying in did not have a pool. The hotel description on Expedia mixes photos and features of both and presents it as a single hotel which is totally incorrect
10
lizette
13 Dec 2025
·
Stayed 2 nights
Amazing hotel
Amazing hotel
Calle Doctor Leopoldo Río de la Loza 11 Norte, Centro Histórico, Querétaro, Querétaro (and vicinity), Querétaro Municipality, Querétaro, Mexico
Location
With a stay at Hotel Casa Once, you'll be centrally located in Querétaro, a 2-minute drive from Aqueduct of Santiago de Querétaro and 5 minutes from Corregidora Stadium. This hotel is 0.1 mi (0.2 km) from Ignacio Mena Rosales House of Culture and 0.1 mi (0.2 km) from Plaza de Armas.
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