Hotel Del Portal, Puebla
Avg. for October
Prices for Hotel Del Portal, Puebla
Select dates to see prices and availability
Avg. for October
Monthly average prices
Nightly prices at Hotel Del Portal, Puebla average $39 in October, the cheapest month, and $71 in July, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $39 |
| February | $45 |
| March | $44 |
| April | $47 |
| May | $59 |
| June | $68 |
| July | $71 |
| August | $70 |
| September | $66 |
| October | $39 |
| November | $40 |
| December | $40 |
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Oct · $39
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Most expensive: July (~$71)
Cheapest: October (~$39)
About this property
Amenities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This Colonial hotel also features a banquet hall and a vending machine.
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Dining
Satisfy your appetite for lunch or dinner at LA NOGADA, a restaurant which specializes in Mexican cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Rooms
Stay in one of 90 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Location
A stay at Hotel Del Portal, Puebla places you in the heart of Puebla, steps from Zócalo de Puebla and Puebla Cathedral. This hotel is 11.5 mi (18.5 km) from Africam Safari and 3.7 mi (6 km) from Cuauhtemoc Stadium.
What's nearby
Zócalo de Puebla(0.1 miles)
Iglesia de la Compañía(0.1 miles)
Santa Monica Convent and Museum of Religious Art(0.2 miles)
Candy Street(0.2 miles)
Street of Candies(0.2 miles)
Palafoxiana Library(0.2 miles)
Callejon del Sapo(0.2 miles)
Mexican Revolution Museum(0.2 miles)
Amparo Museum(0.3 miles)
El Parian Market(0.3 miles)
Los Sapos Bazaar(0.3 miles)
Santo Domingo Church(0.3 miles)
Rosario Chapel(0.3 miles)
Puebla Cathedral(0.3 miles)
Alfenique House(0.3 miles)
The nearest major airport is Puebla Intl. Airport (PBC)(22.4 miles)
Parking
Restaurant
Non-Smoking Rooms
Room Service
Valet Parking
Banquet Facilities
Location
Zócalo de Puebla (0.1 miles)
Iglesia de la Compañía (0.1 miles)
Santa Monica Convent and Museum of Religious Art (0.2 miles)
Candy Street (0.2 miles)
Street of Candies (0.2 miles)
Palafoxiana Library (0.2 miles)
Room options
4
Family Room
Sleeps 6
132 ft²
5
Superior Double Room
Sleeps 2
132 ft²
5
Standard Twin Room
Sleeps 2
132 ft²
5
Standard Triple Room
Sleeps 2
132 ft²
1
Standard Room
Sleeps 2
183 ft²
10
Superior
Sleeps 2
110 ft²
2
Family Room, Multiple Beds
Sleeps 5
132 ft²
8
Standard
Sleeps 2
110 ft²
4
Superior Room, 2 Double Beds, Balcony
Sleeps 4
132 ft²
Guest reviews of Hotel Del Portal, Puebla
Based on 1,208 verified reviews
Who stays here?
Business
22%
Couple
27%
Family
33%
Group
11%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
Hotel Del Portal, Puebla has a standout central location by the Zócalo at fair prices, but reviews note tradeoffs such as small or hot interior rooms without A/C, frequent street and plaza noise, and paid off‑site valet parking.
Facilities
Cleanliness
Rooms
Service
Location
Dining
Was this helpful?
What guests think
Hotel Del Portal, Puebla has a standout central location by the Zócalo at fair prices, but reviews note tradeoffs such as small or hot interior rooms without A/C, frequent street and plaza noise, and paid off‑site valet parking.
Many guests like the walkable setting, comfortable beds, and some rooms with balconies overlooking the square. Service feedback is mixed, from friendly and helpful staff to complaints about rude front‑desk interactions, slow responses, and invoicing or valet delays. Several also mention weak Wi‑Fi and intermittent hot water. Expect a historic, budget‑friendly base for sightseeing, with compromises in room comfort and amenities.
Facilities
Cleanliness
Rooms
Service
Location
Dining
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
No on‑site parking; a paid valet service is used and can be slow, and several guests were surprised by the daily fee.
Related guest reviews
Antonio
Jan 8, 2025
·
Stayed 1 night
ROGELIO
Sep 12, 2025
·
Stayed 1 night
Jose Manuel
Jan 16, 2025
·
Stayed 1 night
Jorge
Aug 10, 2023
·
Stayed 3 nights
Yannick
Aug 29, 2025
·
Stayed 2 nights
jorge
Jul 6, 2024
·
Stayed 1 night
Luis Rogelio
Nov 18, 2025
·
Stayed 1 night
JUAN MANUEL
Aug 24, 2024
·
Stayed 1 night
Mary
Nov 8, 2025
·
Stayed 3 nights
Silvia
Sep 23, 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Many note clean rooms, but recurring reports mention drain odors and uneven housekeeping (missing towels or supplies), with some areas needing maintenance.
Related guest reviews
Angélica
Nov 3, 2025
·
Stayed 2 nights
AHUIZOLT
Mar 3, 2025
·
Stayed 4 nights
Alfredo
Dec 21, 2024
·
Stayed 1 night
Stella
Dec 2, 2025
·
Stayed 3 nights
Erick Jair
Oct 16, 2025
·
Stayed 1 night
Axel
Dec 30, 2025
·
Stayed 1 night
DULCE MARIA
Dec 10, 2024
·
Stayed 2 nights
Leonardo
Jul 15, 2025
·
Stayed 1 night
Brenda
Nov 19, 2025
·
Stayed 1 night
Rubén
May 13, 2025
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms range from small interior units with poor ventilation and no A/C to some with balconies and views; street and plaza noise is common. Wi‑Fi can be weak.
Related guest reviews
JOSE IGNACIO
Nov 30, 2025
·
Stayed 1 night
Dan
Apr 10, 2025
·
Stayed 1 night
Wendy
Feb 16, 2026
·
Stayed 1 night
JOSE ARTURO
Jun 2, 2025
·
Stayed 4 nights
FERNANDO
Sep 21, 2025
·
Stayed 1 night
Dr.Victor
May 20, 2025
·
Stayed 4 nights
Victor Alonso
Sep 1, 2025
·
Stayed 2 nights
Patricio
May 30, 2025
·
Stayed 5 nights
Ruth Carolina
Oct 14, 2023
·
Stayed 4 nights
Silvia
Sep 23, 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Feedback is mixed: many praise friendly, helpful staff, while others report rude or unresponsive front desk, slow check‑in, invoicing issues, and delays when requesting items or valet.
Related guest reviews
Alejandra
Nov 30, 2025
·
Stayed 1 night
Arpit
Jun 30, 2025
·
Stayed 1 night
Angie
Nov 2, 2025
·
Stayed 7 nights
Frida fernanda
Dec 28, 2025
·
Stayed 2 nights
Barbara
Jan 18, 2025
·
Stayed 2 nights
Eraclio
Nov 28, 2025
·
Stayed 1 night
Axel
Dec 30, 2025
·
Stayed 1 night
FLAVIO
Dec 19, 2025
·
Stayed 1 night
Fabiola
Nov 14, 2025
·
Stayed 1 night
Yesenia
Feb 20, 2025
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Steps from the Zócalo and cathedral with easy walkability to sights, shops, and restaurants. Some mention early church bells and event noise from the square.
Related guest reviews
Marvin
Dec 30, 2025
·
Stayed 1 night
Karina
May 10, 2025
·
Stayed 2 nights
Norma
Mar 23, 2025
·
Stayed 1 night
Oscar
Nov 6, 2025
·
Stayed 1 night
Angelica
Dec 19, 2025
·
Stayed 1 night
Roxana
Apr 1, 2025
·
Stayed 1 night
Carlos Felipe
Dec 29, 2025
·
Stayed 3 nights
Elsi
Feb 25, 2025
·
Stayed 1 night
Fancisco Javier
Aug 26, 2024
·
Stayed 4 nights
Ana Ma
Dec 25, 2025
·
Stayed 4 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Experiences vary: some enjoyed tasty breakfasts and the on‑site restaurant, while others found food cold, overpriced, or service disorganized.
Related guest reviews
Edgar
Jul 24, 2024
·
Stayed 1 night
Bonnie
Jan 11, 2023
·
Stayed 19,367 nights
Liliana
Jul 10, 2024
·
Stayed 1 night
Eduardo
Nov 13, 2024
·
Stayed 2 nights
Ana Patricia
Jan 25, 2023
·
Stayed 1 night
Francisco Alberto
Jul 13, 2024
·
Stayed 1 night
Carlos
Sep 21, 2025
·
Stayed 2 nights
Raymundo
Mar 12, 2025
·
Stayed 4 nights
Was this helpful?
AI-generated summary based on recent guest reviews
José Ernesto
Jun 24, 2026
·
Stayed 7 nights
Rosario
Jun 19, 2026
·
Stayed 5 nights
Josie
May 27, 2026
·
Stayed 2 nights
Daniel
May 24, 2026
·
Stayed 1 night
Nohemi
Apr 27, 2026
·
Stayed 1 night
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
Check-in from 15:00
Before 12:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Hotel Del Portal, Puebla
Is parking available at the property?
Parking is available on-site, with a nearby parking fee of MXN 150 per night, located 656 feet away.
Does the hotel allow pets?
No pets or service animals are allowed at this property.
What are the check-in and check-out times?
Check-in is at 15:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features does the hotel offer?
The property features an elevator/lift; however, it is not wheelchair accessible.
Where is the hotel located in relation to local attractions?
The hotel is centrally located in Puebla, just steps from Zócalo de Puebla and Iglesia de la Compañía. It is approximately 11.5 miles from Africam Safari and 8.5 miles from the Great Pyramid of Cholula.
What are the hotel's policies regarding children?
Children are welcome at the property, but the minimum age for free stay is not specified.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-16: 61.185673207283024USD
- 2026-10-17: 61.185673207283024USD
- 2026-10-18: 61.986045714569094USD
- 2026-10-19: 60.0319968914032USD
- 2026-10-20: 61.4378744884491USD
- 2026-10-21: 59.797809681320196USD
- 2026-10-22: 59.515936400604254USD
- 2026-10-23: 59.764593157196046USD
- 2026-10-24: NO DATA
- 2026-10-25: NO DATA
- 2026-10-26: NO DATA
- 2026-10-27: NO DATA
- 2026-10-28: NO DATA
- 2026-10-29: NO DATA
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: NO DATA
- 2026-11-02: NO DATA
- 2026-11-03: 61.889460634422306USD
- 2026-11-04: 61.94009118919373USD
- 2026-11-05: 61.986045714569094USD
- 2026-11-06: 61.94009118919373USD
- 2026-11-07: 62.77368450660706USD
- 2026-11-08: 61.90111427688599USD
- 2026-11-09: 62.039993635749816USD
- 2026-11-10: 61.889460634422306USD
- 2026-11-11: 64.45761655559541USD
- 2026-11-12: 61.986045714569094USD
- 2026-11-13: 62.020012289237975USD
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: NO DATA
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: NO DATA
- 2026-11-23: NO DATA
- 2026-11-24: NO DATA
- 2026-11-25: 61.94009118919373USD
- 2026-11-26: 61.210793471527104USD
- 2026-11-27: 64.62748800296784USD
- 2026-11-28: NO DATA
- 2026-11-29: 61.27756511402131USD
- 2026-11-30: 61.34066793785095USD
- 2026-12-01: 61.410602650642396USD
- 2026-12-02: 61.34066793785095USD
- 2026-12-03: 60.971025885391235USD
- 2026-12-04: 61.34066793785095USD
- 2026-12-05: 61.380630630874634USD
- 2026-12-06: 61.34066793785095USD
- 2026-12-07: 61.380630630874634USD
- 2026-12-08: 61.380630630874634USD
- 2026-12-09: 61.34066793785095USD
- 2026-12-10: 61.27756511402131USD
- 2026-12-11: 61.34066793785095USD
- 2026-12-12: 61.34066793785095USD
- 2026-12-13: 61.16084439125061USD
- 2026-12-14: 61.94009118919373USD
- 2026-12-15: 61.94009118919373USD
- 2026-12-16: 61.380630630874634USD
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- There is limited hot water on site.
- No pets and no service animals are allowed at this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Nearby parking fee: MXN 150 per night (656 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-Smoking Rooms
Room Service
Valet Parking
Banquet Facilities
Services
Banquet Facilities
Safe-Deposit Box
Designated Smoking Area
24-Hour Front Desk
Parking
Parking
Valet Parking
General
Room Service
Restaurant
Non-Smoking Rooms
Vending Machines
Family Room
Internet
Free Wi-Fi