Setsu Niseko
$202
/ night
Avg. for November
Prices for Setsu Niseko
Select dates to see prices and availability
$202
/ night
Avg. for November
Monthly average prices
Nightly prices at Setsu Niseko average $173 in July, the cheapest month, and $935 in December, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| March | $354 |
| April | $226 |
| May | $174 |
| June | $174 |
| July | $173 |
| August | $257 |
| September | $225 |
| October | $196 |
| November | $202 |
| December | $935 |
M
A
M
J
J
A
S
O
Nov · $202
N
D
Most expensive: December (~$935)
Cheapest: July (~$173)
About this property
Luxury aparthotel with spa, hot springs, and five on-site restaurants near Niseko Mountain Resort Grand Hirafu.
Location
Kutchan is home to Setsu Niseko. Niseko Tokyu Grand HIRAFU and Niseko Hanazono Resort are worth checking out if an activity is on the agenda. Niseko-Shakotan-Otarukaigan Quasi-National Park and Niseko Takahashi Dairy Farm are also worth visiting. Take in the nearby slopes with ski runs and ski lifts, or check out other outdoor activities such as snow tubing and sledding.
Parking
Airport shuttle
Restaurant
Sauna
Non-Smoking Rooms
Business Center
Room options
6
Two-Bedroom Suite with Annupuri View with Tatami Area
Room details
2 Twin Beds
2 Twin Beds
Sleeps 4
990 ft²
Air ConditioningHeatingKitchen
5
One-Bedroom Corner Suite with Tatami Area
Room details
2 Twin Beds
Sleeps 3
958 ft²
Air ConditioningHeatingKitchen
5
Two-Bedroom Suite with Village View with Tatami Area
Room details
2 Twin Beds
2 Twin Beds
Sleeps 4
1033 ft²
Air ConditioningHeatingKitchen
5
Four Bedroom with Mt. Yotei View and Open-Air Bath
Room details
2 Twin Beds
2 Twin Beds
2 Twin Beds
2 Twin Beds
1841 ft²
Mountain ViewBalconyAir ConditioningHeatingKitchenSpa Bath
4
Studio with Village View
Room details
2 Twin Beds
Sleeps 2
441 ft²
BalconyAir ConditioningHeatingKitchen
4
Four-Bedroom Penthouse
Room details
1 King Bed
2 Twin Beds
2 Twin Beds
2 Twin Beds
3488 ft²
Mountain ViewBalconyAir ConditioningHeatingKitchenSpa Bath
4
Four-Bedroom Suite with Yotei View with Tatami Area and Open-Air Bath
Room details
2 Twin Beds
2 Twin Beds
2 Twin Beds
2 Twin Beds
2777 ft²
Mountain ViewBalconyAir ConditioningHeatingKitchenSpa Bath
4
Three-Bedroom Suite with Mt. Yotei View
Room details
2 Twin Beds
2 Twin Beds
2 Twin Beds
Sleeps 6
1561 ft²
Mountain ViewAir ConditioningHeatingKitchen
4
Studio with Mt. Yotei View with Tatami Area
Room details
2 Twin Beds
Sleeps 3
710 ft²
Air ConditioningHeatingKitchen
4
Three-Bedroom Penthouse
Room details
1 King Bed
2 Twin Beds
2 Twin Beds
Sleeps 6
1970 ft²
Mountain ViewBalconyAir ConditioningHeatingKitchenSpa Bath
5
Studio with Village View with Tatami Area
Room details
2 Twin Beds
Sleeps 3
710 ft²
Air ConditioningHeatingKitchen
4
Studio with Mt. Annupuri View
Room details
2 Twin Beds
Sleeps 2
441 ft²
Air ConditioningHeatingKitchen
3
Studio Yotei Side
Room details
2 Twin Beds
Sleeps 2
441 ft²
Air ConditioningHeatingKitchen
4
One Bedroom Suite with Tatami Area
Room details
2 Twin Beds
Sleeps 3
840 ft²
Air ConditioningHeatingKitchen
4
Two-Bedroom Suite
Room details
2 Twin Beds
2 Twin Beds
Sleeps 4
1033 ft²
Air ConditioningHeatingKitchen
5
Two-Bedroom Suite with Yotei View with Tatami Area
Room details
2 Twin Beds
2 Twin Beds
Sleeps 4
1270 ft²
Mountain ViewAir ConditioningHeatingKitchen
4
Three-Bedroom Suite with Tatami Area
Room details
2 Twin Beds
2 Twin Beds
2 Twin Beds
Sleeps 6
1787 ft²
Air ConditioningHeatingKitchen
3
Studio with Courtyard View
Room details
2 Twin Beds
Sleeps 2
549 ft²
Courtyard ViewAir ConditioningHeatingKitchen
3
Studio
Room details
2 Twin Beds
Sleeps 2
441 ft²
Air ConditioningHeatingKitchen
5
Two-Bedroom Suite with Tatami Area
Room details
2 Twin Beds
2 Twin Beds
Sleeps 4
990 ft²
Air ConditioningHeatingKitchen
4
Three-Bedroom Suite with Mt. Annupuri View
Room details
2 Twin Beds
2 Twin Beds
2 Twin Beds
Sleeps 6
1518 ft²
Air ConditioningHeatingKitchen
5
Two-Bedroom Suite with Courtyard View with Tatami Area
Room details
2 Twin Beds
2 Twin Beds
Sleeps 4
1130 ft²
Courtyard ViewAir ConditioningHeatingKitchen
Guest reviews of Setsu Niseko
8.8
Fabulous
Based on 262 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Setsu Niseko, travellers highlight modern, spacious rooms that feel new and impeccably clean, excellent onsen and amenities, and a walkable Hirafu location with frequent ski shuttles, creating a comfortable base for families, skiers, and relaxed getaways.
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What guests think
At Setsu Niseko, travellers highlight modern, spacious rooms that feel new and impeccably clean, excellent onsen and amenities, and a walkable Hirafu location with frequent ski shuttles, creating a comfortable base for families, skiers, and relaxed getaways.
Breakfast is widely praised, and several reviews commend well equipped suites with kitchens, laundry, and scenic Mount Yotei views. Many guests found staff friendly and proactive, though a few reported inconsistent front desk help or communication. Overall, expect a modern, well equipped stay in a convenient Niseko setting.
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AI-generated summary based on recent guest reviews
Facilities
Multiple reviews praise the onsen and spa, note a good gym, and appreciate ski lockers, on site rental, and frequent ski shuttles. A few comments mention long walks within the complex or that shuttle gear storage could improve.
Related guest reviews
10
Ricky
Jul 15, 2024
·
Stayed 2 nights
The hotel is fantastic. Best stay in Hokkaido thus far. Looks very new and the rooms are huge and nice! Free booking for one time at the private onsen. English speaking staffs was a bonus. Will be back in winter!
The hotel is fantastic. Best stay in Hokkaido thus far. Looks very new and the rooms are huge and nice! Free booking for one time at the private onsen. English speaking staffs was a bonus. Will be back in winter!
10
Luis F
Jan 27, 2023
·
Stayed 4 nights
Great new (2022) hotel. Great location, walking distance to gondola (grand hirafu) and they also provide a shuttle that leaves very often. The rooms were impeccable, beautifully decorated and very spacious. We booked a one bedroom suite. The staff was very attentive, the onsen and gym facilities were top notch. and having access to a ski rental shop on site was fantastic. I also loved how they offer lockers for your winter gear. The breakfast (included with our stay) was great, and we tried Afuri for ramen one night, which was tasty as well. If I go back I will stay here again.
Great new (2022) hotel. Great location, walking distance to gondola (grand hirafu) and they also provide a shuttle that leaves very often. The rooms were impeccable, beautifully decorated and very spacious. We booked a one bedroom suite. The staff was very attentive, the onsen and gym facilities were top notch. and having access to a ski rental shop on site was fantastic. I also loved how they offer lockers for your winter gear. The breakfast (included with our stay) was great, and we tried Afuri for ramen one night, which was tasty as well. If I go back I will stay here again.
10
Duncan
Aug 24, 2024
·
Stayed 3 nights
Lovely hotel. Immaculate luxurious room. Delicious breakfast. Great onsen.
Lovely hotel. Immaculate luxurious room. Delicious breakfast. Great onsen.
10
Priscilla
Oct 6, 2024
·
Stayed 3 nights
Amazing stay. The entire family down to my toddler absolutely loved their stay. Room was tastefully designed and extrmeely comfortable. Kids play room was a must visit daily. Breakfast waa a sumptuous spread.
Amazing stay. The entire family down to my toddler absolutely loved their stay. Room was tastefully designed and extrmeely comfortable. Kids play room was a must visit daily. Breakfast waa a sumptuous spread.
10
Kailin
Mar 14, 2025
·
Stayed 6 nights
Setsu Niseko was a beautiful and very well run establishment and we loved our time here. The staff was very friendly, everything was very convenient and the rooms / facilities were stunning!!
Setsu Niseko was a beautiful and very well run establishment and we loved our time here. The staff was very friendly, everything was very convenient and the rooms / facilities were stunning!!
10
hikki
Jul 24, 2025
·
Stayed 1 night
非常高質的酒店，景觀一流（選羊蹄景），溫泉水優質，早餐一般
非常高質的酒店，景觀一流（選羊蹄景），溫泉水優質，早餐一般
10
Jason
Feb 10, 2023
·
Stayed 4 nights
Absolutely amazing property. Friendly welcoming staff. Easy to communicate in English. Studio room was immaculate. Well furnished. Clean. Location was convenient to everything with a hotel bus servicing Gondola and Dot base every 10-15mins. Great ski lockers. Rhythm on-site. Onsen (shared and private available). Gym. Great Restaurants. Great bar. Business centre. Definitely would recommend this place to any traveller looking for a bit of luxury, comfort and convenience with a fantastic staff team.
Absolutely amazing property. Friendly welcoming staff. Easy to communicate in English. Studio room was immaculate. Well furnished. Clean. Location was convenient to everything with a hotel bus servicing Gondola and Dot base every 10-15mins. Great ski lockers. Rhythm on-site. Onsen (shared and private available). Gym. Great Restaurants. Great bar. Business centre. Definitely would recommend this place to any traveller looking for a bit of luxury, comfort and convenience with a fantastic staff team.
6
toshie
Oct 14, 2023
·
Stayed 3 nights
すべてにおいて素晴らしいが、館内が複雑でスパの往復に時間がかかる。 スタッフが親しみやすく無い。
すべてにおいて素晴らしいが、館内が複雑でスパの往復に時間がかかる。 スタッフが親しみやすく無い。
8
niels
Dec 12, 2022
·
Stayed 2 nights
Nice new hotels, nice onsens, close to slopes, very efficient shuttle service, nice team. Still feels like soft opening with teething issues (ie the thermostat of our room was not functioning so we left window open to mitigate). nice breakfast and afuri restaurant. nice view ofYotei and hirafu
Nice new hotels, nice onsens, close to slopes, very efficient shuttle service, nice team. Still feels like soft opening with teething issues (ie the thermostat of our room was not functioning so we left window open to mitigate). nice breakfast and afuri restaurant. nice view ofYotei and hirafu
10
Andrew
Jan 28, 2025
·
Stayed 3 nights
Loved everything about the hotel and Niseko ski experience. My only suggestion is to add ski racks/tubes on the outside of the buses to make it much easier to transport back and forth to the ski area. Having your skis stacked on the front seats is inefficient and causes damage to the skis. It would be so much easier if there were racks on the outside of the buses. See Aspen or most US resorts for ideas/pictures
Loved everything about the hotel and Niseko ski experience. My only suggestion is to add ski racks/tubes on the outside of the buses to make it much easier to transport back and forth to the ski area. Having your skis stacked on the front seats is inefficient and causes damage to the skis. It would be so much easier if there were racks on the outside of the buses. See Aspen or most US resorts for ideas/pictures
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is consistently praised, with many guests calling rooms immaculate and well maintained.
Related guest reviews
10
Jarrod
Feb 1, 2024
·
Stayed 4 nights
Great friendly staff, exceptional property, clean and very pleasingly and comfortable to stay at. Tasty food options
Great friendly staff, exceptional property, clean and very pleasingly and comfortable to stay at. Tasty food options
10
MIN HUEI
Jan 10, 2026
·
Stayed 4 nights
房間非常乾淨，
房間非常乾淨，
10
Duncan
Aug 24, 2024
·
Stayed 3 nights
Lovely hotel. Immaculate luxurious room. Delicious breakfast. Great onsen.
Lovely hotel. Immaculate luxurious room. Delicious breakfast. Great onsen.
10
?
Aug 13, 2025
·
Stayed 1 night
清潔感があり快適でした
清潔感があり快適でした
10
Kailin
Mar 14, 2025
·
Stayed 6 nights
Setsu Niseko was a beautiful and very well run establishment and we loved our time here. The staff was very friendly, everything was very convenient and the rooms / facilities were stunning!!
Setsu Niseko was a beautiful and very well run establishment and we loved our time here. The staff was very friendly, everything was very convenient and the rooms / facilities were stunning!!
6
Mark
Mar 31, 2024
·
Stayed 2 nights
We found out during our check-in that the room given to my senior parents are too far for their comfort because they cannot walk so much, we in fact brought wheel chairs with us. The concierge doesn't want to change their room saying that its not possible because we booked in hotels.com. My parents were not happy. And when they arrived in their room, we found that the concierge accidentally switched the 3 bedroom room which supposedly for my kids to my parents. By that time my parents were tired from the walk. Later we found out that the 1 bedroom for my parents is even further. We had to complain, thankfully concierge changed my parents room to one that is closer but it was a downgrade because the room I paid for supposedly have a view of mount Yotei, this new room does not have a view at all. As for the ski area, theres a shuttle that comes around every 20mins to bring the beginner skiers to Dot Base. So if you are 1 min late , you'll have to wait 20mins. When we got there, the instructors are not in the Ace Quad Lift as was in the email & they're not wearing green, they're wearing blue & in the 2nd floor of building, you have to ask people around, guy at the counter said they get a lot of questions like that from setsu guest and told me to let Setsu concierge know and pointed the way, while the kids are all wearing their heavy gears with them. Their Italian resto melo milo is not good. their Luke's steak house is very good. Room is very complete, comfortable and clean.
We found out during our check-in that the room given to my senior parents are too far for their comfort because they cannot walk so much, we in fact brought wheel chairs with us. The concierge doesn't want to change their room saying that its not possible because we booked in hotels.com. My parents were not happy. And when they arrived in their room, we found that the concierge accidentally switched the 3 bedroom room which supposedly for my kids to my parents. By that time my parents were tired from the walk. Later we found out that the 1 bedroom for my parents is even further. We had to complain, thankfully concierge changed my parents room to one that is closer but it was a downgrade because the room I paid for supposedly have a view of mount Yotei, this new room does not have a view at all. As for the ski area, theres a shuttle that comes around every 20mins to bring the beginner skiers to Dot Base. So if you are 1 min late , you'll have to wait 20mins. When we got there, the instructors are not in the Ace Quad Lift as was in the email & they're not wearing green, they're wearing blue & in the 2nd floor of building, you have to ask people around, guy at the counter said they get a lot of questions like that from setsu guest and told me to let Setsu concierge know and pointed the way, while the kids are all wearing their heavy gears with them. Their Italian resto melo milo is not good. their Luke's steak house is very good. Room is very complete, comfortable and clean.
8
JEN TYH
Jan 10, 2026
·
Stayed 2 nights
客房寬敞乾淨
客房寬敞乾淨
10
chua
Jul 25, 2024
·
Stayed 1 night
New , very clean and well thought of basic layer out of room
New , very clean and well thought of basic layer out of room
10
Teresa
Oct 5, 2024
·
Stayed 2 nights
This hotel is absolutely stunning and the amenities are amazing! The room was spacious and had everything we needed. The kitchen was fully stocked of your essentials. We loved the washer/dryer in the room, the pajamas for the whole family, the big fridge, We loved it so much we decided to extend our stay for another night. We will definitely come back !
This hotel is absolutely stunning and the amenities are amazing! The room was spacious and had everything we needed. The kitchen was fully stocked of your essentials. We loved the washer/dryer in the room, the pajamas for the whole family, the big fridge, We loved it so much we decided to extend our stay for another night. We will definitely come back !
10
Shusaku
Aug 14, 2023
·
Stayed 4 nights
部屋は広く清潔で、食事も美味しくアクティビティも付近に充実しており、とても楽しく過ごせました。またよろしくお願いします。
部屋は広く清潔で、食事も美味しくアクティビティも付近に充実しており、とても楽しく過ごせました。またよろしくお願いします。
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern, spacious, and thoughtfully equipped, with several reviews noting in room kitchens and laundry and praising Mount Yotei views and stylish design. A few guests noted small beds, unstable shower temperature, or thermostat issues.
Related guest reviews
10
Ricky
Jul 15, 2024
·
Stayed 2 nights
The hotel is fantastic. Best stay in Hokkaido thus far. Looks very new and the rooms are huge and nice! Free booking for one time at the private onsen. English speaking staffs was a bonus. Will be back in winter!
The hotel is fantastic. Best stay in Hokkaido thus far. Looks very new and the rooms are huge and nice! Free booking for one time at the private onsen. English speaking staffs was a bonus. Will be back in winter!
10
Fred
Mar 21, 2023
·
Stayed 3 nights
The staff was amazing! The experience of staying at the Setsu Niseko is something that my family and I will cherish. The shuttle service for skiing is very convenient and the location makes dining very walkable. The room was in excellent condition with an amazing mountain view. We will be staying here again!
The staff was amazing! The experience of staying at the Setsu Niseko is something that my family and I will cherish. The shuttle service for skiing is very convenient and the location makes dining very walkable. The room was in excellent condition with an amazing mountain view. We will be staying here again!
10
Naomi
Feb 13, 2023
·
Stayed 2 nights
The view from the room was great! (Mt. Yotei) Our room was two bedroom plus Tatami room with a big living dining room which was spacious and clean. Perfect for Family Gathering. Breakfast was really good. Especially coffee. The hotel staff was kind and helpful but it seems that some of them do not have much experience in hotel service. Overall it was a nice hotel. I'll come back here again!
The view from the room was great! (Mt. Yotei) Our room was two bedroom plus Tatami room with a big living dining room which was spacious and clean. Perfect for Family Gathering. Breakfast was really good. Especially coffee. The hotel staff was kind and helpful but it seems that some of them do not have much experience in hotel service. Overall it was a nice hotel. I'll come back here again!
10
Nobuo
Aug 25, 2022
·
Stayed 1 night
羊蹄山が部屋から見える部屋に泊まりましたが、景色が最高でした。 家電、キッチン、食器類が十分すぎるほど揃っているので、ぜひ泊まって体験してください。 唯一残念だと思った点は、外国人観光客に対応するためだと思いますが、キャストに外国の方が多く日本語でこちらの話を伝えるのに不便を感じました。
羊蹄山が部屋から見える部屋に泊まりましたが、景色が最高でした。 家電、キッチン、食器類が十分すぎるほど揃っているので、ぜひ泊まって体験してください。 唯一残念だと思った点は、外国人観光客に対応するためだと思いますが、キャストに外国の方が多く日本語でこちらの話を伝えるのに不便を感じました。
10
chua
Jul 25, 2024
·
Stayed 1 night
New , very clean and well thought of basic layer out of room
New , very clean and well thought of basic layer out of room
10
Teresa
Oct 5, 2024
·
Stayed 2 nights
This hotel is absolutely stunning and the amenities are amazing! The room was spacious and had everything we needed. The kitchen was fully stocked of your essentials. We loved the washer/dryer in the room, the pajamas for the whole family, the big fridge, We loved it so much we decided to extend our stay for another night. We will definitely come back !
This hotel is absolutely stunning and the amenities are amazing! The room was spacious and had everything we needed. The kitchen was fully stocked of your essentials. We loved the washer/dryer in the room, the pajamas for the whole family, the big fridge, We loved it so much we decided to extend our stay for another night. We will definitely come back !
10
TSAI CHEN
Dec 22, 2025
·
Stayed 3 nights
客房的設計規劃風格時尚且格局很棒！
客房的設計規劃風格時尚且格局很棒！
10
man shan
Aug 19, 2023
·
Stayed 3 nights
整體非常好，唯一要說的是床size太細
整體非常好，唯一要說的是床size太細
8
Yee Wah carol
Jun 18, 2024
·
Stayed 5 nights
The Italian restaurant was awesome , serving authentic italien food . However, we're disappointed to know no bathrobes are provided ( staff suggested we use Samue instead) and the showering temperature was unstable
The Italian restaurant was awesome , serving authentic italien food . However, we're disappointed to know no bathrobes are provided ( staff suggested we use Samue instead) and the showering temperature was unstable
8
niels
Dec 12, 2022
·
Stayed 2 nights
Nice new hotels, nice onsens, close to slopes, very efficient shuttle service, nice team. Still feels like soft opening with teething issues (ie the thermostat of our room was not functioning so we left window open to mitigate). nice breakfast and afuri restaurant. nice view ofYotei and hirafu
Nice new hotels, nice onsens, close to slopes, very efficient shuttle service, nice team. Still feels like soft opening with teething issues (ie the thermostat of our room was not functioning so we left window open to mitigate). nice breakfast and afuri restaurant. nice view ofYotei and hirafu
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AI-generated summary based on recent guest reviews
Service
Many guests describe the staff as friendly, proactive, and helpful, with standout concierge support before and during stays. However, several reviews report inconsistent front desk assistance, communication issues, or rigid responses to requests.
Related guest reviews
10
Jarrod
Feb 1, 2024
·
Stayed 4 nights
Great friendly staff, exceptional property, clean and very pleasingly and comfortable to stay at. Tasty food options
Great friendly staff, exceptional property, clean and very pleasingly and comfortable to stay at. Tasty food options
10
TESU
Jan 3, 2023
·
Stayed 19,360 nights
設備は最高。 サービス、接客はスタッフ全員が若くまだ馴れていないと思う。
設備は最高。 サービス、接客はスタッフ全員が若くまだ馴れていないと思う。
10
Yu-er
Mar 21, 2025
·
Stayed 2 nights
Outstanding service, especially from the front desk and concierge, who are highly responsive and go above and beyond to assist their guests. Be sure to connect with them before your arrival—they proactively reach out to help arrange transportation and offer excellent dining recommendations. The breakfast buffet is fantastic, and the location is unbeatable, with easy access to restaurants, food trucks, cafes, and shops for snow gear, groceries, and essentials including drug stores—all within walking distance. I’ll definitely be returning! Huge thanks to the Setsu team for an exceptional experience.
Outstanding service, especially from the front desk and concierge, who are highly responsive and go above and beyond to assist their guests. Be sure to connect with them before your arrival—they proactively reach out to help arrange transportation and offer excellent dining recommendations. The breakfast buffet is fantastic, and the location is unbeatable, with easy access to restaurants, food trucks, cafes, and shops for snow gear, groceries, and essentials including drug stores—all within walking distance. I’ll definitely be returning! Huge thanks to the Setsu team for an exceptional experience.
10
Kailin
Mar 14, 2025
·
Stayed 6 nights
Setsu Niseko was a beautiful and very well run establishment and we loved our time here. The staff was very friendly, everything was very convenient and the rooms / facilities were stunning!!
Setsu Niseko was a beautiful and very well run establishment and we loved our time here. The staff was very friendly, everything was very convenient and the rooms / facilities were stunning!!
6
Mark
Mar 31, 2024
·
Stayed 2 nights
We found out during our check-in that the room given to my senior parents are too far for their comfort because they cannot walk so much, we in fact brought wheel chairs with us. The concierge doesn't want to change their room saying that its not possible because we booked in hotels.com. My parents were not happy. And when they arrived in their room, we found that the concierge accidentally switched the 3 bedroom room which supposedly for my kids to my parents. By that time my parents were tired from the walk. Later we found out that the 1 bedroom for my parents is even further. We had to complain, thankfully concierge changed my parents room to one that is closer but it was a downgrade because the room I paid for supposedly have a view of mount Yotei, this new room does not have a view at all. As for the ski area, theres a shuttle that comes around every 20mins to bring the beginner skiers to Dot Base. So if you are 1 min late , you'll have to wait 20mins. When we got there, the instructors are not in the Ace Quad Lift as was in the email & they're not wearing green, they're wearing blue & in the 2nd floor of building, you have to ask people around, guy at the counter said they get a lot of questions like that from setsu guest and told me to let Setsu concierge know and pointed the way, while the kids are all wearing their heavy gears with them. Their Italian resto melo milo is not good. their Luke's steak house is very good. Room is very complete, comfortable and clean.
We found out during our check-in that the room given to my senior parents are too far for their comfort because they cannot walk so much, we in fact brought wheel chairs with us. The concierge doesn't want to change their room saying that its not possible because we booked in hotels.com. My parents were not happy. And when they arrived in their room, we found that the concierge accidentally switched the 3 bedroom room which supposedly for my kids to my parents. By that time my parents were tired from the walk. Later we found out that the 1 bedroom for my parents is even further. We had to complain, thankfully concierge changed my parents room to one that is closer but it was a downgrade because the room I paid for supposedly have a view of mount Yotei, this new room does not have a view at all. As for the ski area, theres a shuttle that comes around every 20mins to bring the beginner skiers to Dot Base. So if you are 1 min late , you'll have to wait 20mins. When we got there, the instructors are not in the Ace Quad Lift as was in the email & they're not wearing green, they're wearing blue & in the 2nd floor of building, you have to ask people around, guy at the counter said they get a lot of questions like that from setsu guest and told me to let Setsu concierge know and pointed the way, while the kids are all wearing their heavy gears with them. Their Italian resto melo milo is not good. their Luke's steak house is very good. Room is very complete, comfortable and clean.
10
Hiu Yeung
Dec 9, 2022
·
Stayed 1 night
服務態度一流
服務態度一流
10
Monique
Jan 26, 2024
·
Stayed 3 nights
Amazing hotel with amazing staff in great location
Amazing hotel with amazing staff in great location
4
Wai Ming Patrick
Feb 27, 2023
·
Stayed 1 night
Overall the hardware are super great including the room design and facilities offered, however, the servicing level in reception are quite below standard. Asked for 12pm check out and the lady said we are full, asked for booking dinning at night but i am told all full except the only one without booking needed. Hence we need to go out seeking restaurant for dinner amid the snowy season. After checked out, i want to call a taxi to drive us to another hotel but then came up with a private car without meter, the price is uncertain but the reception girl didn't mention and sent us to taxi. Nightmare!
Overall the hardware are super great including the room design and facilities offered, however, the servicing level in reception are quite below standard. Asked for 12pm check out and the lady said we are full, asked for booking dinning at night but i am told all full except the only one without booking needed. Hence we need to go out seeking restaurant for dinner amid the snowy season. After checked out, i want to call a taxi to drive us to another hotel but then came up with a private car without meter, the price is uncertain but the reception girl didn't mention and sent us to taxi. Nightmare!
10
WAN HWA DANIEL
Jul 5, 2024
·
Stayed 3 nights
基本上是無敵好，酒店極度新，員工們非常非常願意幫忙，由於附近晚上沒有餐廳，我們回酒店晚了，同事Eri幫我們聯絡餐廳老闆朋友，請朋友晚一點關門，結果我們晚上10時都有超級豐富的晚餐！ 泊車容易、地點一流，我們一家5口，住三房，十分闊落，大廳超級寬敞。
基本上是無敵好，酒店極度新，員工們非常非常願意幫忙，由於附近晚上沒有餐廳，我們回酒店晚了，同事Eri幫我們聯絡餐廳老闆朋友，請朋友晚一點關門，結果我們晚上10時都有超級豐富的晚餐！ 泊車容易、地點一流，我們一家5口，住三房，十分闊落，大廳超級寬敞。
6
toshie
Oct 14, 2023
·
Stayed 3 nights
すべてにおいて素晴らしいが、館内が複雑でスパの往復に時間がかかる。 スタッフが親しみやすく無い。
すべてにおいて素晴らしいが、館内が複雑でスパの往復に時間がかかる。 スタッフが親しみやすく無い。
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AI-generated summary based on recent guest reviews
Location
Walkable Hirafu location close to restaurants, shops, and slopes, with frequent shuttles to the gondola and Dot Base. Overall access is convenient for skiing and dining.
Related guest reviews
10
Luis F
Jan 27, 2023
·
Stayed 4 nights
Great new (2022) hotel. Great location, walking distance to gondola (grand hirafu) and they also provide a shuttle that leaves very often. The rooms were impeccable, beautifully decorated and very spacious. We booked a one bedroom suite. The staff was very attentive, the onsen and gym facilities were top notch. and having access to a ski rental shop on site was fantastic. I also loved how they offer lockers for your winter gear. The breakfast (included with our stay) was great, and we tried Afuri for ramen one night, which was tasty as well. If I go back I will stay here again.
Great new (2022) hotel. Great location, walking distance to gondola (grand hirafu) and they also provide a shuttle that leaves very often. The rooms were impeccable, beautifully decorated and very spacious. We booked a one bedroom suite. The staff was very attentive, the onsen and gym facilities were top notch. and having access to a ski rental shop on site was fantastic. I also loved how they offer lockers for your winter gear. The breakfast (included with our stay) was great, and we tried Afuri for ramen one night, which was tasty as well. If I go back I will stay here again.
10
Yu-er
Mar 21, 2025
·
Stayed 2 nights
Outstanding service, especially from the front desk and concierge, who are highly responsive and go above and beyond to assist their guests. Be sure to connect with them before your arrival—they proactively reach out to help arrange transportation and offer excellent dining recommendations. The breakfast buffet is fantastic, and the location is unbeatable, with easy access to restaurants, food trucks, cafes, and shops for snow gear, groceries, and essentials including drug stores—all within walking distance. I’ll definitely be returning! Huge thanks to the Setsu team for an exceptional experience.
Outstanding service, especially from the front desk and concierge, who are highly responsive and go above and beyond to assist their guests. Be sure to connect with them before your arrival—they proactively reach out to help arrange transportation and offer excellent dining recommendations. The breakfast buffet is fantastic, and the location is unbeatable, with easy access to restaurants, food trucks, cafes, and shops for snow gear, groceries, and essentials including drug stores—all within walking distance. I’ll definitely be returning! Huge thanks to the Setsu team for an exceptional experience.
10
Fred
Mar 21, 2023
·
Stayed 3 nights
The staff was amazing! The experience of staying at the Setsu Niseko is something that my family and I will cherish. The shuttle service for skiing is very convenient and the location makes dining very walkable. The room was in excellent condition with an amazing mountain view. We will be staying here again!
The staff was amazing! The experience of staying at the Setsu Niseko is something that my family and I will cherish. The shuttle service for skiing is very convenient and the location makes dining very walkable. The room was in excellent condition with an amazing mountain view. We will be staying here again!
10
SHOGO
Jul 8, 2024
·
Stayed 2 nights
Great location in Niseko Hirafu area.
Great location in Niseko Hirafu area.
10
Monique
Jan 26, 2024
·
Stayed 3 nights
Amazing hotel with amazing staff in great location
Amazing hotel with amazing staff in great location
10
WAN HWA DANIEL
Jul 5, 2024
·
Stayed 3 nights
基本上是無敵好，酒店極度新，員工們非常非常願意幫忙，由於附近晚上沒有餐廳，我們回酒店晚了，同事Eri幫我們聯絡餐廳老闆朋友，請朋友晚一點關門，結果我們晚上10時都有超級豐富的晚餐！ 泊車容易、地點一流，我們一家5口，住三房，十分闊落，大廳超級寬敞。
基本上是無敵好，酒店極度新，員工們非常非常願意幫忙，由於附近晚上沒有餐廳，我們回酒店晚了，同事Eri幫我們聯絡餐廳老闆朋友，請朋友晚一點關門，結果我們晚上10時都有超級豐富的晚餐！ 泊車容易、地點一流，我們一家5口，住三房，十分闊落，大廳超級寬敞。
10
Jason
Feb 10, 2023
·
Stayed 4 nights
Absolutely amazing property. Friendly welcoming staff. Easy to communicate in English. Studio room was immaculate. Well furnished. Clean. Location was convenient to everything with a hotel bus servicing Gondola and Dot base every 10-15mins. Great ski lockers. Rhythm on-site. Onsen (shared and private available). Gym. Great Restaurants. Great bar. Business centre. Definitely would recommend this place to any traveller looking for a bit of luxury, comfort and convenience with a fantastic staff team.
Absolutely amazing property. Friendly welcoming staff. Easy to communicate in English. Studio room was immaculate. Well furnished. Clean. Location was convenient to everything with a hotel bus servicing Gondola and Dot base every 10-15mins. Great ski lockers. Rhythm on-site. Onsen (shared and private available). Gym. Great Restaurants. Great bar. Business centre. Definitely would recommend this place to any traveller looking for a bit of luxury, comfort and convenience with a fantastic staff team.
8
niels
Dec 12, 2022
·
Stayed 2 nights
Nice new hotels, nice onsens, close to slopes, very efficient shuttle service, nice team. Still feels like soft opening with teething issues (ie the thermostat of our room was not functioning so we left window open to mitigate). nice breakfast and afuri restaurant. nice view ofYotei and hirafu
Nice new hotels, nice onsens, close to slopes, very efficient shuttle service, nice team. Still feels like soft opening with teething issues (ie the thermostat of our room was not functioning so we left window open to mitigate). nice breakfast and afuri restaurant. nice view ofYotei and hirafu
10
chiate
Jan 25, 2024
·
Stayed 6 nights
Great location and facilities.
Great location and facilities.
10
Andrew
Jan 28, 2025
·
Stayed 3 nights
Loved everything about the hotel and Niseko ski experience. My only suggestion is to add ski racks/tubes on the outside of the buses to make it much easier to transport back and forth to the ski area. Having your skis stacked on the front seats is inefficient and causes damage to the skis. It would be so much easier if there were racks on the outside of the buses. See Aspen or most US resorts for ideas/pictures
Loved everything about the hotel and Niseko ski experience. My only suggestion is to add ski racks/tubes on the outside of the buses to make it much easier to transport back and forth to the ski area. Having your skis stacked on the front seats is inefficient and causes damage to the skis. It would be so much easier if there were racks on the outside of the buses. See Aspen or most US resorts for ideas/pictures
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AI-generated summary based on recent guest reviews
Dining
Breakfast receives strong praise, and several guests enjoyed the on site Italian, ramen, and steakhouse options. A few comments mention limited on site choices or mixed experiences with one Italian meal.
Related guest reviews
10
Luis F
Jan 27, 2023
·
Stayed 4 nights
Great new (2022) hotel. Great location, walking distance to gondola (grand hirafu) and they also provide a shuttle that leaves very often. The rooms were impeccable, beautifully decorated and very spacious. We booked a one bedroom suite. The staff was very attentive, the onsen and gym facilities were top notch. and having access to a ski rental shop on site was fantastic. I also loved how they offer lockers for your winter gear. The breakfast (included with our stay) was great, and we tried Afuri for ramen one night, which was tasty as well. If I go back I will stay here again.
Great new (2022) hotel. Great location, walking distance to gondola (grand hirafu) and they also provide a shuttle that leaves very often. The rooms were impeccable, beautifully decorated and very spacious. We booked a one bedroom suite. The staff was very attentive, the onsen and gym facilities were top notch. and having access to a ski rental shop on site was fantastic. I also loved how they offer lockers for your winter gear. The breakfast (included with our stay) was great, and we tried Afuri for ramen one night, which was tasty as well. If I go back I will stay here again.
10
Yu-er
Mar 21, 2025
·
Stayed 2 nights
Outstanding service, especially from the front desk and concierge, who are highly responsive and go above and beyond to assist their guests. Be sure to connect with them before your arrival—they proactively reach out to help arrange transportation and offer excellent dining recommendations. The breakfast buffet is fantastic, and the location is unbeatable, with easy access to restaurants, food trucks, cafes, and shops for snow gear, groceries, and essentials including drug stores—all within walking distance. I’ll definitely be returning! Huge thanks to the Setsu team for an exceptional experience.
Outstanding service, especially from the front desk and concierge, who are highly responsive and go above and beyond to assist their guests. Be sure to connect with them before your arrival—they proactively reach out to help arrange transportation and offer excellent dining recommendations. The breakfast buffet is fantastic, and the location is unbeatable, with easy access to restaurants, food trucks, cafes, and shops for snow gear, groceries, and essentials including drug stores—all within walking distance. I’ll definitely be returning! Huge thanks to the Setsu team for an exceptional experience.
10
Duncan
Aug 24, 2024
·
Stayed 3 nights
Lovely hotel. Immaculate luxurious room. Delicious breakfast. Great onsen.
Lovely hotel. Immaculate luxurious room. Delicious breakfast. Great onsen.
10
Priscilla
Oct 6, 2024
·
Stayed 3 nights
Amazing stay. The entire family down to my toddler absolutely loved their stay. Room was tastefully designed and extrmeely comfortable. Kids play room was a must visit daily. Breakfast waa a sumptuous spread.
Amazing stay. The entire family down to my toddler absolutely loved their stay. Room was tastefully designed and extrmeely comfortable. Kids play room was a must visit daily. Breakfast waa a sumptuous spread.
6
Fuk Ming
Jul 23, 2025
·
Stayed 1 night
房間設旋可以，酒店內用餐選擇少
房間設旋可以，酒店內用餐選擇少
6
Mark
Mar 31, 2024
·
Stayed 2 nights
We found out during our check-in that the room given to my senior parents are too far for their comfort because they cannot walk so much, we in fact brought wheel chairs with us. The concierge doesn't want to change their room saying that its not possible because we booked in hotels.com. My parents were not happy. And when they arrived in their room, we found that the concierge accidentally switched the 3 bedroom room which supposedly for my kids to my parents. By that time my parents were tired from the walk. Later we found out that the 1 bedroom for my parents is even further. We had to complain, thankfully concierge changed my parents room to one that is closer but it was a downgrade because the room I paid for supposedly have a view of mount Yotei, this new room does not have a view at all. As for the ski area, theres a shuttle that comes around every 20mins to bring the beginner skiers to Dot Base. So if you are 1 min late , you'll have to wait 20mins. When we got there, the instructors are not in the Ace Quad Lift as was in the email & they're not wearing green, they're wearing blue & in the 2nd floor of building, you have to ask people around, guy at the counter said they get a lot of questions like that from setsu guest and told me to let Setsu concierge know and pointed the way, while the kids are all wearing their heavy gears with them. Their Italian resto melo milo is not good. their Luke's steak house is very good. Room is very complete, comfortable and clean.
We found out during our check-in that the room given to my senior parents are too far for their comfort because they cannot walk so much, we in fact brought wheel chairs with us. The concierge doesn't want to change their room saying that its not possible because we booked in hotels.com. My parents were not happy. And when they arrived in their room, we found that the concierge accidentally switched the 3 bedroom room which supposedly for my kids to my parents. By that time my parents were tired from the walk. Later we found out that the 1 bedroom for my parents is even further. We had to complain, thankfully concierge changed my parents room to one that is closer but it was a downgrade because the room I paid for supposedly have a view of mount Yotei, this new room does not have a view at all. As for the ski area, theres a shuttle that comes around every 20mins to bring the beginner skiers to Dot Base. So if you are 1 min late , you'll have to wait 20mins. When we got there, the instructors are not in the Ace Quad Lift as was in the email & they're not wearing green, they're wearing blue & in the 2nd floor of building, you have to ask people around, guy at the counter said they get a lot of questions like that from setsu guest and told me to let Setsu concierge know and pointed the way, while the kids are all wearing their heavy gears with them. Their Italian resto melo milo is not good. their Luke's steak house is very good. Room is very complete, comfortable and clean.
10
Hsing-Chun
Oct 26, 2025
·
Stayed 1 night
Very clean and comfortable environment The Italian restaurant food is tasty
Very clean and comfortable environment The Italian restaurant food is tasty
8
Yee Wah carol
Jun 18, 2024
·
Stayed 5 nights
The Italian restaurant was awesome , serving authentic italien food . However, we're disappointed to know no bathrobes are provided ( staff suggested we use Samue instead) and the showering temperature was unstable
The Italian restaurant was awesome , serving authentic italien food . However, we're disappointed to know no bathrobes are provided ( staff suggested we use Samue instead) and the showering temperature was unstable
10
Shusaku
Aug 14, 2023
·
Stayed 4 nights
部屋は広く清潔で、食事も美味しくアクティビティも付近に充実しており、とても楽しく過ごせました。またよろしくお願いします。
部屋は広く清潔で、食事も美味しくアクティビティも付近に充実しており、とても楽しく過ごせました。またよろしくお願いします。
8
niels
Dec 12, 2022
·
Stayed 2 nights
Nice new hotels, nice onsens, close to slopes, very efficient shuttle service, nice team. Still feels like soft opening with teething issues (ie the thermostat of our room was not functioning so we left window open to mitigate). nice breakfast and afuri restaurant. nice view ofYotei and hirafu
Nice new hotels, nice onsens, close to slopes, very efficient shuttle service, nice team. Still feels like soft opening with teething issues (ie the thermostat of our room was not functioning so we left window open to mitigate). nice breakfast and afuri restaurant. nice view ofYotei and hirafu
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AI-generated summary based on recent guest reviews
10
BYEONGJIN
3 weeks ago
·
Stayed 1 night
it was very good experience.
it was very good experience.
10
Chung-Yuan
Jul 18, 2026
·
Stayed 1 night
excellent service and accommodation looking forward to next time stays
excellent service and accommodation looking forward to next time stays
10
Angela Wan-Rong
Jul 7, 2026
·
Stayed 5 nights
Setsu Niseko exceeded our expectations in every way from the moment we arrived to the moment we left. All the staff were fantastic. The food we had there from breakfast to dinner ramen and pizza were amazing. But the best part was the size of our room and the views we wake up to everyday for 6 amazing days. Definitely coming back to this stunning hotel.
Setsu Niseko exceeded our expectations in every way from the moment we arrived to the moment we left. All the staff were fantastic. The food we had there from breakfast to dinner ramen and pizza were amazing. But the best part was the size of our room and the views we wake up to everyday for 6 amazing days. Definitely coming back to this stunning hotel.
10
Lai
Jun 1, 2026
·
Stayed 2 nights
……………………………………………………………….
……………………………………………………………….
10
Brian
Mar 29, 2026
·
Stayed 4 nights
Great
Great
FAQs about Setsu Niseko
Is parking available at the property?
Yes, parking is available on-site, but it is limited.
Is breakfast offered at the hotel?
Breakfast is not specifically mentioned, but guests can enjoy dining at one of the five on-site restaurants, including French cuisine at Meli Melo Yuki No Koe.
Does the hotel allow pets?
Pets are not allowed at the property. Service animals are exempt from this policy.
What are the check-in and check-out times?
Check-in time starts at 15:00 and ends at 23:59. Check-out time is at 11:00. Early or late check-in/check-out may be available upon request.
Are airport shuttle services available?
Yes, airport shuttle services can be arranged prior to arrival. The specific pricing and service hours are not detailed.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.
Where is the hotel located in relation to key landmarks?
The property is located in Kutchan, near Niseko Mountain Resort Grand Hirafu. It is close to various outdoor activities such as skiing, snow tubing, and sledding.
Are children allowed to stay at the hotel?
Yes, children are welcome at the property.
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Prices for upcoming dates
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Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-06: NO DATA
- 2026-11-07: 207.38588373687745USD
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- 2026-11-27: 271.1228167924805USD
- 2026-11-28: 276.8719362801361USD
- 2026-11-29: 275.6876302176361USD
- 2026-11-30: 275.91803856765745USD
- 2026-12-01: 275.91803856765745USD
- 2026-12-02: 275.6876302176361USD
- 2026-12-03: 275.21507794798276USD
- 2026-12-04: 275.94739449975583USD
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Check-in time starts at15:00Check-in time ends at23:59Check-out time ends at11:00
Check-in must be done by someone who is at least 18 years old.
Age Requirements
Minimum age to check in is 18 years old
Pets
Pets not allowed;
Front Desk Services
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. In addition to the listed hours, the public bath is also open from 6-10 AM daily.
Identification
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room;
Dining
Satisfy your appetite with French cuisine at Meli Melo Yuki No Koe, one of the aparthotel's 5 restaurants.
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: JPY 150.00 per person, per night
- An effective city/local tax rate of 3.00 percent will be charged
Popular amenities
Parking
Airport shuttle
Restaurant
Sauna
Non-Smoking Rooms
Business Center
Services
Business Center
Bicycle Rental
Luggage Storage
Designated Smoking Area
24-Hour Front Desk
Concierge Services
Ski Storage
Activities
Garden
Cycling
Horse Riding
Canoeing
Hiking
Fitness Center (nearby)
Parking
Parking
Airport shuttle
Area Shuttle (free)
Parking (Limited)
Parking Onsite
General
Restaurant
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Spa & Wellness Centre
Internet
Free Wi-Fi