Name: Chatrium Niseko Japan
Address: Niseko Hirafu 1-3-2-3, Kutchan, Japan, Kutchan, Hokkaido Prefecture, Japan
Rating: 9.2

Guest reviews

9.2

Superb

Based on 526 verified reviews

Who stays here?

Couple

22%

Family

53%

Group

24%

What guests think

AI-generated summary based on recent guest reviews

Travellers describe Chatrium Niseko Japan as a centrally located, apartment style stay with friendly staff, spacious kitchen equipped rooms, and a useful shuttle and in house rentals that make getting around Hirafu easy despite not being ski in ski out.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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10

Jango Nai Ping

Apr 17, 2026

·

Stayed 3 nights

The room is spacious and clean. Very friendly staff and convenient location

10

Renato

Apr 9, 2026

·

Stayed 2 nights

Staff was great. My room was ready so I was able to check in early. Free shuttle service to the mountain. I hired a snowboard from Rhythm Japan and the hotel a return collection area. Made things super easy.

2

Gaston

Feb 27, 2026

·

Stayed 3 nights

Terrible staff people Good hotel

4

Chi Chung

Feb 23, 2026

·

Stayed 1 night

I like the two room design, with independent shower rooms. Love the kitchen and the living room, very comfortable. The biggest selling point of the very expensive room rate was the view of Mt. Yotei. But there's a high rise building standing in the very middle of the view, blocking almost 40% of Mt. Yotei view from our room. The room rate was not worth it. Also soundproof was bad too. I could hear clearly how loud the people on the street were at 1am.

10

Amy

Feb 17, 2026

·

Stayed 5 nights

Two bedroom apart hotel was nicely appointed. Welcome basket with breakfast foods was a nice touch. Staff members who drove ski shuttles were wonderful. Close to lots of restaurants and food trucks.

Niseko Hirafu 1-3-2-3, Kutchan, Japan

Location

Located in Kutchan, Chatrium Niseko is in the mountains, a 1-minute drive from Niseko Tokyu Grand HIRAFU and 6 minutes from Shikotsu-Toya National Park. This family-friendly aparthotel is 6.5 mi (10.5 km) from Niseko Annupuri Gondola and 7.5 mi (12.1 km) from Niseko Moiwa Ski Resort.

Niseko Tokyu Grand HIRAFU(0.2 miles)

Niseko-Shakotan-Otarukaigan Quasi-National Park(0.9 miles)

Noasc(2 miles)

Niseko Takahashi Dairy Farm(2.7 miles)

Shikotsu-Toya National Park(2.9 miles)

Swinging Monkey Pair(2.7 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 22:30

Before 10:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, parking is available on-site, but it is limited. Free self-parking is provided for guests.

Check-in is from 3:00 PM to 11:00 PM, and check-out is by 10:00 AM. Early check-in is available for a fee, subject to availability.

Yes, airport shuttle services are available for a fee of JPY 35,000 per vehicle (one-way, maximum occupancy 4). Guests must arrange the transfer at least 72 hours prior to arrival.

The property is located in Kutchan, just 0.3 km (0.2 miles) from Niseko Mountain Resort Grand Hirafu and 6 minutes from Shikotsu-Toya National Park. It is also close to other attractions such as Annupuri and Niseko Hanazono Resort.

Chatrium Niseko Japan

Amenities

Property description

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