City Express by Marriott Ciudad de México Tlalnepantla

Onsite parking is available but access can be confusing, often requiring late-night gate calls, and reports vary between free and a small fee. Some guests also note maintenance works or unpleasant odors in common areas.

Frequently described as very clean, though some guests report strong odors (sewer or musty), clogged drains, or housekeeping missed on certain days.

Rooms are generally comfortable and suitable for business stays, but several guests mention noise from corridors, nearby venues, or other rooms. Some note small bathrooms, weak shower pressure, air conditioning issues, or uncomfortable pillows.

Staff are widely praised as friendly and helpful. Some guests report issues such as slow or inflexible check-in, limited assistance (no taxi or room service), or poor communication about requests.

Set within a commercial plaza with a cinema, Starbucks, and restaurants, the location is convenient for business and nearby errands. Some note the area is less walkable or feels a bit unsafe, and directions or distances can be confusing.

Breakfast is included and often considered good, but many reviews cite limited variety, slow or incomplete restocking, and occasionally cold items.