Is parking available at the property?

Self-parking is available on-site for a fee of EUR 25 per day, which includes in/out privileges. Limited parking is offered, and a reservation may be required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:00 AM for a fee of approximately EUR 23 per person.

Are pets allowed at the property?

Pets are allowed in specific rooms only, with a maximum fee of EUR 25 per pet, per day. A pet deposit of EUR 250 per stay is also required. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out may be available for a fee, subject to availability.

Is there an airport shuttle service available?

An airport shuttle service is available for a fee of EUR 60 per vehicle, accommodating a maximum of 2 passengers. This service operates 24 hours and can be arranged directly with the property.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details regarding room accessibility should be confirmed with the property.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Bordeaux, within a 10-minute walk of Musée des Beaux-Arts and Hotel de Ville Palais Rohan. It is approximately 1 mile from Place des Quinconces and 1.1 miles from Grand Theatre of Bordeaux. Public transport options are available nearby.

What are the policies for guests staying with children?

Children can stay for free when occupying the parent or guardian's room using existing bedding. The property is family-friendly, offering amenities suitable for families.

FirstName Bordeaux, Part of JdV by Hyatt

Average nightly price at FirstName Bordeaux, Part of JdV by Hyatt by month, last 12 months (USD)
Month	Average price
January	$127
February	$125
March	$134
April	$175
May	$217
June	$237
July	$161
August	$146
September	$228
October	$199
November	$158
December	$139

What guests think

Travellers praise FirstName Bordeaux, Part of JdV by Hyatt for its friendly, attentive staff, modern spacious rooms, and convenient location by a tram stop within walking distance of Bordeaux’s center, with handy touches like floor kitchenettes and on site parking.

Rooms are generally quiet and comfortable, though a few guests report limited temperature control or missing in room fridges/minibars, and some smaller layouts. Facilities include a lively bar, on site parking and a small gym; access or signage for the garage/building can be confusing. Breakfast and dining receive many compliments, though some find breakfast greasy, pricey or understaffed, and one guest reported being refused dinner. A solid pick for a relaxed, modern stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

On site parking is widely appreciated (including EV charging), the bar has a good vibe, and a small gym is available; some guests found access or signage for the garage/building confusing. Shared floor kitchenettes are handy for drinks and water.

Related guest reviews

10

Patrick

Aug 30, 2025

·

Stayed 2 nights

Innen schön saniertes Hotel mit sehr bequemen Betten und äußerst freundlichem Personal. Lage auch sehr gut. Garage mit Ladestation für E-Autos Fitnessraum im Hotel, Fitnessstudio direkt nebenan. Frühstück ganz gut.

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10

Gaby

Sep 14, 2023

·

Stayed 2 nights

Close to inner city in a boutique hotel - great bar with good drinks and lovely rooms.

8

Rudolf

Oct 13, 2025

·

Stayed 1 night

Een prettig hotel met eigen overdekte parkeergarage. Vriendelijk personeel. Gratis versnapperingen en frisdrank naar believen. Wanneer wij weer naar Bordeaux gaan wordt dit zeker weer onze keuze.

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10

Chloe

May 4, 2025

·

Stayed 1 night

Lovely hotel - super friendly staff who all spoke brilliant English, good underground parking (big bays) and large clean rooms. Highly recommend.

10

Desmond

Mar 8, 2023

·

Stayed 1 night

Service was great. The room was nice and clean, I loved the carpet. Lighting options in the room were good and the shower had good temperature controls and had good pressure. Coffee was a bit of a faff to make but tasted lovely. The gym is small but beautiful and very functional although I couldn't work out how to use the treadmill. Location wasn't super great for me but this is subjective for everyone and more importantly, there is a tram stop right outside. I would like to visit again for longer.

10

david

Oct 31, 2023

·

Stayed 4 nights

Superbe, hôtel et coresponsable avec tout l’équipement que l’on attend de ce niveau dans salle de sport, parking avec recharge, et un personnel très sympa

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8

Martin

Jun 28, 2023

·

Stayed 2 nights

Clean and comfortable. Would stay again Parking is not well marked and is difficult to find. Access to enter and leave parking is via intercom so it’s awkward.

10

Lennard

Aug 29, 2023

·

Stayed 3 nights

Great hotel and also brand new (opened Jan 2023), for the price is felt very luxurious. They do a kitchenette style format for cold water, drinks, etc. which may not be for everyone. But the location is great, 5min walk from the hotel and you're in the thick of Bordeaux.

10

Julien

Aug 28, 2023

·

Stayed 2 nights

Mer si la rue de l’hôtel n’est pas top, il est pas loin de la place de la comédie que l’on peut rapidement rejoindre à pied. Personnel très sympa. Petit déjeuner bien fourni. Places pour recharger sa voiture électrique ou hybride

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10

Lavender

Aug 26, 2023

·

Stayed 3 nights

Location's convenient. Parking's convenient. Room was nice but a little bit too small, and also ventilation was not so good. Bar was cool and service was cool.

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Cleanliness

Most guests find the hotel and rooms very clean. A few note housekeeping lapses or minor bathroom issues (missed cleans, patchy replenishment, rust/shower residue), and one outlier mentioned a chemical odor.

Related guest reviews

10

Patrick

Aug 30, 2025

·

Stayed 2 nights

Innen schön saniertes Hotel mit sehr bequemen Betten und äußerst freundlichem Personal. Lage auch sehr gut. Garage mit Ladestation für E-Autos Fitnessraum im Hotel, Fitnessstudio direkt nebenan. Frühstück ganz gut.

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10

Chloe

May 4, 2025

·

Stayed 1 night

Lovely hotel - super friendly staff who all spoke brilliant English, good underground parking (big bays) and large clean rooms. Highly recommend.

6

Carlos

Feb 5, 2025

·

Stayed 2 nights

Mon séjour à l’Hôtel FirstName Bordeaux a été globalement satisfaisant, bien que certains aspects méritent d’être améliorés. Il s’agit d’un établissement correct, avec quelques touches d’originalité dans la décoration et le concept, mais qui reste assez basique au regard du prix demandé par nuit. La chambre était confortable et fonctionnelle, sans pour autant se démarquer particulièrement. Un inconvénient notable était l’absence de minibar. Certes, une kitchenette était mise à disposition sur l’un des étages, mais cela ne remplace pas le confort d’avoir un réfrigérateur dans la chambre, notamment pour les séjours plus longs ou en période estivale. Un autre point perfectible concerne la salle de bain. Bien que propre, elle manquait clairement d’espace, ce qui la rendait peu pratique à utiliser. De plus, la paroi de la douche présentait des traces visibles de rouille, un détail qui dénote dans un établissement de cette gamme. En somme, l’expérience a été positive, mais l’hôtel a encore une belle marge de progression pour justifier pleinement son tarif.

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10

Sharon

Nov 16, 2025

·

Stayed 1 night

Our room was clean and very comfortable. We loved the hotel and the staff was friendly and helpful. Breakfast was a very nice buffet.

2

Katherine

Aug 2, 2023

·

The rooms smell of glue and other chemicals, giving guests headache and breathing problems. (this is what earns them "unclean bc the air is not. The beds are like laying on concrete (made to last, without any consideration for guest comfort). The staff is non-responsive. Expedia tried calling twice with no answer & I let the phone ring for 10 mins without answer. After checking out (the same day), front desk promised a call back from the manager, but manager never called. Terrible experience, toxic/unhealthy/unsafe rooms, beyond uncomfortable beds. my advice is to stay away.

8

Brian

Oct 19, 2024

·

Stayed 4 nights

Housekeeping was not good. 2 days the room was not cleaned, and did not receive towels or water.

10

Adam

Aug 25, 2025

·

Stayed 5 nights

Everything about our experience was exceptional. My partner stayed here with a baby for 5 nights while I was working and she felt safe and very well taken care of. The staff were polite, friendly and accommodating. Would definitely stay here again. The shower could have been a little cleaner but that’s just nitpicking.

10

Anamika

Nov 25, 2025

·

Stayed 3 nights

Clean room, very convenient and really kind staff

6

Morag

Jul 18, 2025

·

Stayed 4 nights

Great location on tram from airport. Quirky .. why? Cleanliness patchy.. glass ring marks not cleaned, water/tissues/bath mat not replenished..

10

Evelyn

Dec 9, 2023

·

Stayed 2 nights

Espectacular. Habitaciones super tranquilas, sin ruido a pesar de tener el tranvía debajo, todo muy limpio, muy nuevo, muy cómodo.

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Rooms

Modern, quiet and generally spacious rooms with comfortable beds; many highlight practical design. Some mention small layouts, missing in room fridges/minibars and occasional temperature control or AC issues.

Related guest reviews

8

Louis

Aug 26, 2024

·

Stayed 2 nights

Well located near the tram line to airport and walking distance to town. Staff were very helpful and friendly. However the hotel was undergoing renovation on our floor and several things did not work well like the air con! Also, floor was marked from previous guests.

8

elizabeth c.

May 8, 2024

·

Stayed 4 nights

We were initially underwhelmed. The room seemed tiny and not well laid out. We missed having a small frig in room. We weren't too sure about the neighborhood. But we came to appreciate this as a very good hotel. Extremely helpful staff. Very clean. Comfortable beds. And staff took care of refrigerating medication that needed to be kept cool with no problems. It's a great location for exploring the city. And the underground parking on site is a huge plus.

10

Nelson

Feb 8, 2026

·

Stayed 4 nights

Great location, friendly staff, clean modern rooms. Kitchenette was a bonus to refill water bottle.

6

Jose María

Aug 8, 2025

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Stayed 2 nights

No tiene minibar en la habitación, la recepción está en segunda planta y no se ve a simple vista al salir del ascensor. Me parece excesiva la fianza (200 euros) la misma cantidad que ya habia pagado por dos noches.

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10

Sarah

Sep 4, 2024

·

Stayed 2 nights

Very comfortable rooms , quiet and well equipment. Staff were really friendly, bar area is really nice and basement secure car park was a plus. 5 mins away are restaurants and the start of the pedestrian area of the city. Highly recommend.

10

ANAI

Aug 31, 2025

·

Stayed 1 night

Las habitaciones nos sorprendieron. Están muy cómodas, guapas y bien equipadas, con cosas muy útiles como plancha de vapor o adaptador múltiple y otras muy curiosas como linterna o bocina integrada. Tiene parking que está muy bien. No tiene minibsres pero tiene cafetera y una Kitchenette por piso bien equipada y con galletas, aguas y otras cortesías. Nicola de recepción un 10!

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10

Lavender

Aug 26, 2023

·

Stayed 3 nights

Location's convenient. Parking's convenient. Room was nice but a little bit too small, and also ventilation was not so good. Bar was cool and service was cool.

8

Colleen

Sep 21, 2023

·

Stayed 1 night

Teeny tiny room but in the heart of everything. Amazing staff and super clean. I just wish the room was about 30 square feet bigger so you could get out of the bed on the side vs the foot of the bed.

10

Benoît

Jan 29, 2026

·

Stayed 3 nights

Chambre très spacieuse, literie de très bonne qualité. Salle de bain séparée, toilettes séparées, dressing, banquettes en angle tout le long des vitres, rideaux intérieur bien occultant. Parfait pour un séjour au calme et reposant

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8

Eric

Apr 30, 2023

·

Stayed 1 night

The hotel itself is very nice. It is just outside of the nice part of town. Our room was too warm and we were not able to adequately control the temp to our liking, presumably part of the “eco friendly” nature of the hotel.

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Service

Feedback strongly highlights very friendly, accommodating staff across reception, bar and restaurant. A few isolated reports cite impersonal or unresponsive service.

Related guest reviews

10

samuel

Feb 12, 2024

·

Stayed 3 nights

Everything was wonderful at this hotel. It started with amazing and friendly stafff at check-in, during the stay and checking out. We had to leave super early to the train station so they had us check out the night before to save time and helped us reserve a taxi to the train station. When we were leaving, they had the coffee in to-go cup ready for us too! So nice of him to do that. We have been to many places and the staff at this hotel by far is one of the best. It is also super close to the town center and ample parking on the street or the hotel garage. We loved how there is a little kitchenette that has snacks, tea bags, drinks and refillable water. We will def come back and stay here next time we are in Bordeaux! Thank you FirstName hotel!!!

10

Linda

Sep 28, 2025

·

Stayed 3 nights

Most friendly staff of any hotel I have ever stayed in. From the time we checked in until we sadly checked out the staff at the hotel could not have been more helpful. Mathilda in the restaurant was so helpful with not only breakfast but also great suggestions on places to visit in Bordeaux.The hotel is located across the street from a mall and a Tram station. So easy to get anywhere in Bordeaux from this hotel. Would love to stay here again.

10

Calli

Nov 9, 2025

·

Stayed 1 night

Staff was kind, room was available for early checkin (9am) and facility is very clean

10

Jill

Aug 20, 2025

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Stayed 2 nights

The hotel was excellent. Rooms are very spacious, staff are extremely nice and helpful and the restaurant and bar was great. It’s such a pop culture hotel but you cannot tell from the outside. What a hidden gem. Great ambience!

10

Gerard

Oct 21, 2023

·

EXCEPTIONAL. Amazing service and property. Staff was unbelievably accommodating and friendly.

10

Simi

Jun 28, 2024

·

Stayed 4 nights

The service was amazing. The staff was excellent - they even helped make my reservations since I was having a difficult time with the language translations. It was a very pleasant and satisfactory stay. The lady at the bar who served coffee every morning was just fantastic. The room was clean and spacious. I couldnt have asked for better.

2

Yaismel

Jul 4, 2024

·

Stayed 3 nights

Only two people serving in the restaurant. I was rejected by the staff to have dinner with available tables. My two kids went to bed without eating that night. I asked them at what time the restaurant closes and they said at 10:30 pm; however, they told me several times that they were unable to get any food orders. I complained in reception and they just told me that they will let the managers know, but no one followed up with me. I would not visit this hotel again and wouldn’t recommended to anyone.

10

Donald

Sep 29, 2023

·

Stayed 8 nights

All of the staff were very service oriented and professional

10

danielle

Sep 4, 2025

·

Stayed 1 night

From the minute we arrived to the time of our departure the staff could not have been any more accommodating, professional and pleasant. Every encounter was with a big smile. I would definitely book this hotel again!

10

Charles

Jun 29, 2023

·

Stayed 2 nights

Every staff member was extremely welcoming, helpful and friendly. The girl who checked us in gave us a map and a bunch of recommendations. Will definitely be back!

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Location

Convenient base with a tram stop outside and an easy walk to the center; also near a mall and the airport tram line. Some felt the immediate area was unattractive or uneasy at night, and signage/entrances can be hard to find.

Related guest reviews

8

Dany

Jun 11, 2024

·

Stayed 3 nights

L’hôtel est difficile à trouver.

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8

Mahyar

Jul 20, 2025

·

Stayed 2 nights

The staff are amazing, room and interior are great. The immediate area surrounding the hotel is not great, they need exterior security as there were drunk and aggressive transient folks around the entrances and perimeter of the hotel; making a traveling family feel not secure.

10

Linda

Sep 28, 2025

·

Stayed 3 nights

Most friendly staff of any hotel I have ever stayed in. From the time we checked in until we sadly checked out the staff at the hotel could not have been more helpful. Mathilda in the restaurant was so helpful with not only breakfast but also great suggestions on places to visit in Bordeaux.The hotel is located across the street from a mall and a Tram station. So easy to get anywhere in Bordeaux from this hotel. Would love to stay here again.

10

Yvonne

Sep 26, 2025

·

Stayed 1 night

Easy access to tram link to the airport

8

Agnes

Oct 17, 2024

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Stayed 2 nights

Location of this hotel is okay only because it is near a train stop and next to a mall. However the surrounding area did not feel safe especially at night because there were a lot of drunk and rowdy characters right near the hotel entrance.

10

Kristy-Louise

Jun 1, 2024

·

Stayed 3 nights

The hotel is in a fantastic location with the A tram stop virtually right outside, it’s a short walk into the centre with other tram stops to get about the city. The hotel is very modern and looks great. The local amenities are superb with lots of food options nearby. We really loved staying here and are thinking of coming back for a family holiday.

10

Mandy

May 5, 2025

·

Stayed 3 nights

Very nice modern rooms. Clean facilities and helpful staff. Steps away from the city centre (10 min walk). Tram stop right outside that takes you to the airport.

10

Irene

Jul 6, 2024

·

Stayed 2 nights

Hotel located 10 mnt walk from center, across the street from large mall. Were upgraded to nice large corner room. Great amenities, even a streamer. Good breakfast with many options, including omelets. Good choice

10

Kim

Nov 9, 2025

·

Stayed 3 nights

The staff was wonderful - very helpful and polite. The room was comfortable. The hotel was very quiet. The tram was right outside the front door. We would stay here again if we go back to Bordeaux.

10

Gordan

Aug 23, 2023

·

Stayed 2 nights

Great hotel in convenient location.

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Dining

Restaurant and bar earn many compliments, and breakfast is well liked by numerous guests. Others found breakfast greasy, pricey or understaffed at times, and one report described being refused dinner despite open tables.

Related guest reviews

10

Nicola

Aug 19, 2025

·

Stayed 5 nights

Smart n’ fancy Hyatt property in Bourdeaux city centre. Large rooms, modern furniture, fancy details. Staff is super friendly and helpful. Hotel amenities include two gyms, parking, free furnished kitchenettes at each floor, rooftop and indoor cocktail bar. Breakfast is quite expensive for south european standards. Neighbourhood is under heavy renovation, so will improve soon.

10

Alan

Aug 9, 2025

·

Stayed 1 night

Great service. Large room. Excellent breakfast

8

lia

Oct 6, 2025

·

Stayed 3 nights

O staff muito atencioso e simpático . O hotel é muito agradável . Restaurante do hotel ótimo. A localização é que é um pouco fora da parte mais turística da cidade . Tem transporte público na frente do hotel .

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10

Sharon

Nov 16, 2025

·

Stayed 1 night

Our room was clean and very comfortable. We loved the hotel and the staff was friendly and helpful. Breakfast was a very nice buffet.

10

Vivienne

Jun 24, 2024

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Stayed 4 nights

The outside of the hotel is not pleasant,but once you enter it is amazing. The living wall is great and sych a good idea, the eco items on the room are a great feature and well thought out. Our room faced the fromt but we heard nothing from the trams or nearby bars. The kitchenettes on each floor are a great idea and very handy and useful. The only issue we had on two mornings was the lack of staff in cleaning tables, hot drinks and replenishing items. Poor lady was rushed off her fault doing everything.

2

Yaismel

Jul 4, 2024

·

Stayed 3 nights

Only two people serving in the restaurant. I was rejected by the staff to have dinner with available tables. My two kids went to bed without eating that night. I asked them at what time the restaurant closes and they said at 10:30 pm; however, they told me several times that they were unable to get any food orders. I complained in reception and they just told me that they will let the managers know, but no one followed up with me. I would not visit this hotel again and wouldn’t recommended to anyone.

8

Mrs R L

Oct 13, 2025

·

Stayed 1 night

Breakfast not so good very greasy bacon runny scrambled eggs lazy fruit selection just quartered fruits no fruit salad or fruit that you had to prepare yourself

10

Malgorzata

May 13, 2024

·

Stayed 1 night

Amazing hotel in the center of Bordeaux. This hotel is new and you can see it inside. The decoration very warm. The rooms are large and very confortable. The bed clothes very soft. The restaurant in the hotel is incredible. It's better to stay at the hotel and eat in this restaurant. The food is really very good.

10

Susan

Jun 29, 2025

·

Stayed 1 night

Great spot for exploring Bordeaux. The room was lovely and the service great from start to finish. Delicious breakfast too. Would definitely stay again.

10

M

Aug 7, 2023

·

Stayed 3 nights

Overall a great place - right next to the tram stop and 10 minutes walk to Bordeaux centre. Breakfast entirely forgettable so eat elsewhere. Service really friendly. Bar expensive so drink elsewhere!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13	14 $179
15 $158	16 $133	17 $133	18 $123	19 $131	20 $127	21 $129
22 $128	23 $129	24 $128	25 $127	26 $123	27 $127	28 $129
29 $129	30 $132

Su	Mo	Tu	We	Th	Fr	Sa
		1 $147	2 $147	3 $133	4 $131	5 $158
6 $140	7 $134	8 $135	9 $127	10 $132	11 $128	12 $128
13 $127	14 $129	15 $127	16 $129	17 $140	18 $127	19 $127
20 $129	21 $129	22 $121	23 $128	24 $141	25 $140	26 $141
27 $129	28 $127	29 $141	30 $129	31 $140

FirstName Bordeaux, Part of JdV by Hyatt

Prices for FirstName Bordeaux, Part of JdV by Hyatt

Monthly average prices

About this property

Location

Room options

Family Room, 1 King Bed

Room, 1 King Bed, City View

Premium Suite, 1 King Bed, Terrace (Sauna)

Room, 1 King Bed

Deluxe Room, 1 King Bed, Corner

Suite « Premier », 1 Très Grand Lit, Terrasse

Room, 1 King Bed, Park View

Room, 2 Twin Beds

Guest reviews of FirstName Bordeaux, Part of JdV by Hyatt

What guests think

Property Policies

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FAQs about FirstName Bordeaux, Part of JdV by Hyatt

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