Is parking available at the property?

Yes, parking is available on-site. Valet parking is offered at a fee of USD 69 per night, which includes in/out privileges. Limited parking is also available.

Does the hotel allow pets?

Yes, pets are allowed with a pet deposit of USD 150.00 per stay and a pet fee of USD 150 per pet, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in time is at 4:00 PM and check-out time is at 10:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details on room accessibility are not provided.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in Los Angeles, just a 2-minute walk from the Fashion Institute of Design & Merchandising and 10 minutes on foot from L.A. Live. It is approximately 0.8 miles from Grand Central Market and 0.9 miles from Crypto.com Arena.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor heated pool. Pool access is available from 7 AM to 10 PM.

What are the hotel's policies for guests staying with children?

Children 1 year old or younger can stay free when occupying the parent or guardian's room using existing bedding.

Level Los Angeles - Downtown South Olive

Average nightly price at Level Los Angeles - Downtown South Olive by month, last 12 months (USD)
Month	Average price
January	$197
February	$227
March	$222
April	$204
May	$240
June	$208
July	$228
August	$183
September	$195
October	$236
November	$211
December	$191

What guests think

At Level Los Angeles - Downtown South Olive, guests praise the spacious apartment-style suites with full kitchens, balconies, and city views, plus popular outdoor amenities like the pool, hot tub, basketball court, and a well-equipped gym.

Reviews highlight inconsistent cleanliness and housekeeping, with recurring reports of stained furniture, hair, odors of smoke/weed, and occasional pests. Service is mixed — many friendly interactions and some upgrades — but guests also cite slow responses, check-in delays, elevator waits, and costly or confusing parking, alongside recurring maintenance issues like weak hot water and faulty AC or TVs. The downtown location is walkable to Crypto.com Arena, the convention center, and restaurants, yet several guests found the surrounding area noisy and gritty at night. Expect spacious apartments and amenities, but limited hotel-style service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Outdoor amenities like the pool, hot tub, basketball court, gym, and rooftop cinema are a highlight. Downsides mentioned often include slow or out-of-service elevators, expensive/confusing parking and fees, and occasional pool closures.

Related guest reviews

10

Valarie

Aug 2, 2025

·

Stayed 3 nights

Very nice property! I enjoyed the pool area, gym and the outdoor movie screening. This place was a convenient walk to certain shops and bars. The room was clean and modern.

10

Teemu

Oct 13, 2024

·

Stayed 5 nights

The hotel was very nice, room spacious and clean, nice kitchenware, good beds, good parking options, very nice pool and outdoor hang around area. The place has also outdoors movie theatre. The only downside was that they didn’t have extra blankets, which was quite a surprise.

10

Jada

Jun 4, 2025

·

Stayed 1 night

Great hotel, not a fan of having to pay to park though.

6

Suhaib

May 22, 2024

·

Stayed 2 nights

Downtown Los Ángeles in general is not safe and it’s very dirty. But the hotel is good clean. It took the staff about an hour to check me in. Parking is very expensive. 50 for self parking and 65 for valet parking per day.

10

Mariette

Dec 1, 2024

·

Stayed 1 night

2 elevators down Only 1 working 4th elevator for a private party only. Not good on a holiday weekend Waited about 10 mins or more to get on

8

Samuel

Jul 31, 2025

·

Stayed 2 nights

Amazing experience only complaint I have is they have no restaurant or anything at the hotel there is a sushi bar next door but not in the hotel like most hotels

10

Minerva

Aug 10, 2025

·

Stayed 3 nights

Loved the amenities and hotel size. I wish the parking situation was better, the pass we got stopped working the next day and wasn’t explained properly.

2

Yin Nei

Dec 12, 2024

·

Stayed 1 night

Ruined our day, waited 30 mins and still couldn’t get in a dang elevator, ended up taking the stairs while carrying our heavy luggages, we were on the 23rd floor! It is completely ridiculous and unacceptable.

10

Eric

Dec 30, 2023

·

Stayed 2 nights

It's the amenities for me... Amenities second to none. Pool, Jacuzzi, foosball table, table tennis, and several luxurious lounge areas throughout the property. And all the materials needed are right there ie. Ping pong paddles and balls, basketballs, etc Really large 2 bedroom rooms with floor to ceiling windows revealing a nice view of downtown LA. Area is extremely walkable with many eats nearby and a whole foods one block away. Perfect downtown stay for families.

6

Mayela

Jun 2, 2025

·

Stayed 1 night

Out of the 4 elevators only 2 were working and it took over 20 minutes to get to room !… to make things worse cleaning personnel would take half the room with their cleaning cart…. Not their fault but very bad management.

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Cleanliness

Feedback is mixed: while some found spaces clean, many report stained furniture, hair, dirty hallways/windows, strong smoke/weed odors, and occasional pests (including cockroaches). Housekeeping frequency and response for towels, trash, and supplies are inconsistent.

Related guest reviews

4

Adrianna

Jun 9, 2025

·

Stayed 3 nights

Stayed plenty of time never any complaints this time along I was very disappointed dirty hallways Bloody sheet covers Definitely needed a good cleaning

2

Britton

Oct 22, 2025

·

Stayed 1 night

Staff was friendly unfortunately this place seems to fallen in disrepair, outside hotel windows are dirty, the hall carpet was also dirty and not vacuumed. In room the bathroom partition door would not close as it was off the track, staff forced it closed for the remainder of my stay, shortly before 2am the smoke detector went off intermittently unable to reach the desk with the room phone I went downstairs, I was advised to remove the smoke detector myself, I also noticed what appeared to be black mold growing on the shower soap dispenser along with visible water damage to the bathroom vanity. I made sure to speak with someone at the deck at checkout and follow up via email. Nobody has reached out. This is really unfortunate as my prior visits had been quite pleasant

10

RADELYN

Aug 17, 2025

·

Stayed 2 nights

Overall nice property. Nice views. No hand soap in bathroom. Had to call for them to refill shower gel dispenser and get extra tp and towels. Cockroaches under kitchen sink. No daily housekeeping to empty garbage.

2

Philip

Nov 14, 2025

·

Stayed 2 nights

Couch had stains everywhere. Bathroom had hair all around toilet

6

Brennan

Jul 28, 2024

·

Stayed 3 nights

Great pool. Room was really dirty - black feet after walking barefoot to the kitchen from the bedroom. We had to buy a swiffer mop before we had friends over to visit the room.

2

Airica

Feb 16, 2025

·

ROACH INFESTATION – 01/24/2025 I walked into a roach-infested room—Corner Suite King 1 Bed, Room 1204—shortly after checking in around 10 PM on January 24, 2025. I took videos and immediately grabbed my belongings to head to the front desk. I then emailed guest services with footage of live roaches crawling in the entrance walkway, kitchen, dining area, and restroom. I didn’t even make it to the bedroom to see what was in there—it was disgusting! They assigned me a new room. I was hesitant to stay because… what?? However, I was tired, just wanted to relax, and it was too late at night to book somewhere else. Thankfully, the newly assigned room was roach-free. Still, I was flinching around every corner, expecting to see a roach pop out at any moment. My anxiety was through the roof, and I did not enjoy my stay. The next day at check-out, I asked the front desk what could be done to rectify the issue. As a result, they comped my parking—not good enough, in my opinion. Additionally, the hotel has only two working elevators, which take forever—literally several minutes before arriving at your floor. Some of the general areas also have a strong musty odor. Although I’ve always loved the suites here and how spacious they are for a quick stay, I’d rather have proper sanitation. So, I won’t be back. Comped parking for roaches in a room is a joke—never again! (The actual videos can be viewed on my yelp review under AC C.)

6

Tiara

Jul 25, 2024

·

Stayed 5 nights

The property was just okay needsome deep cleaning bad.

2

kalvin

Jul 27, 2025

·

Stayed 2 nights

Roach infestation had to be moved from the room I was in

4

Justin

Nov 30, 2025

·

Stayed 1 night

Room was not ready, cockroach present tells me poor cleanness, shower curtain is missing, door is broken, missing hair conditional

2

Ceira

Aug 16, 2025

·

Stayed 1 night

I feel bad complaining but you can tell our room wasn’t cleaned right. There was small hairs on the toilet bowl and hairs on the floor. the shower curtain was really dirty I cleaned it to the best of my ability before showering. The couch had a big stain on it.

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Rooms

Suites are spacious, apartment-style, with full kitchens, in-unit laundry, balconies, and impressive city views. Recurring drawbacks include wear and tear and maintenance issues (AC and hot-water problems, sticky or broken doors, and TV/streaming troubles), plus some city noise.

Related guest reviews

6

Delmy

Jun 10, 2025

·

Stayed 4 nights

The place was nice and has a great view of the city, but beds are uncomfortable. Couldn’t get a good night rest.

10

Simon

Aug 17, 2025

·

Stayed 7 nights

Great location and room size.

10

Keith

Jul 15, 2025

·

Stayed 3 nights

Apartment style hotel in DTLA with a rooftop pool and basketball court. Very nice and spacious apartments with a balcony. 4 of us shared a 2 bedroom 2 bath and it was comfortable for all.

6

Rosalia

Jun 6, 2024

·

Stayed 1 night

The hot water did not work

10

Monica

Aug 15, 2025

·

Stayed 2 nights

This was a wonderful hotel to stay at over the weekend! Nearby is a wonderful Brazilian restaurant I went to every day, Bossa Nova, and in the opposite direction was a lovely donut/ice cream/hot dog shop I went to on the last day. I paid a bit more than I usually would so I could get a corner suite, and it was beautiful! I imagined living my entire life there lol. Everything was extremely comfortable. I did notice some scratches on some doors and a missing lightbulb in a lamp, but nothing that truly impeded my stay. The staff were very accommodating, even when they missed a wakeup call I requested the night before and hence I missed my bus back home, they did everything in their capabilities to cater to my needs after purchasing another bus ticket, such as allowing me to securely store my bags in the locked lobby closet, allowing me to access the closet throughout the day after my time in the room was up, and providing me with a card to access the floor of amenities for the hotel until it was time for my departure. Missing my bus due to a staff member failing to note down my wakeup call request cost me roughly $100 and a day of work, but I was refunded one day's fees worth almost $40, and the staff did their best to accommodate me. I also had an unexpectedly great day wandering around the city after having a packed schedule through the weekend, so for that I am thankful. Downtown LA is truly wonderful and this is the best hotel in the area.

10

Jill

Jun 21, 2025

·

Stayed 3 nights

Clean and spacious. Full kitchen and washer/dryer in-unit. Amazing!

8

Nicholas

Jan 31, 2025

·

Stayed 3 nights

Great location, views, and wonderful staff… The water temperature for my showers was luke warm- cold not sure why it was like that, didn’t matter how long I ran the shower for it never got hot.

10

jacenda

Sep 7, 2025

·

Stayed 2 nights

Room and bathrooms were clean. Loved the kitchen. Loved full size washer and dryer too!

4

Sarah

May 13, 2025

·

Stayed 2 nights

AC was broken, the HVAC guy kept saying it was fixed but after the AC would turn on, it would automatically turn off again. They wouldn’t move me to another room the first night and the second day, the only room they had was a smaller room and the guy showed me to it and it reeked of cigarette smoke. Overpriced for what it is IMO.

8

Karen

May 23, 2025

·

Stayed 5 nights

I wish I could give this hotel five stars. It’s a great hotel in a great location with very nice staff. I would definitely stay here again. Modern, well-designed and spacious. Good elevator service, great pool and hot tub. Great area, safe, easily accessible. Comfortable beds and pillows. TVs didn’t work properly. We had 3 TVs with two working remotes. Two TVs worked properly (cable channels), the third did not. None of the TVs would connect to Netflix or other streaming. Hotel staff said it was because DISH had to update their equipment to work with the WiFi. Not a huge deal personally but could be for someone staying longer term. The shower was not great. Both bathrooms had hand-held showers which you could not position above you facing down like a normal shower. Water temperature was hard to regulate. The drain in the second bathroom did not drain. The floors. This was the biggest disappointment. The floors were filthy. You wouldn’t know looking at them, but after ruining multiple pairs of white socks, it was evident. They just were not clean. My bare feet had to be scrubbed clean to wear sandals. I’m including a picture of brand new white socks I put on after a shower, taken shortly after putting them on. It was surprisingly dirty. With a few housekeeping improvements, this hotel could be wonderful. I would stay here again.

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Service

Many guests describe staff as friendly and accommodating, with occasional upgrades or quick fixes. However, repeated complaints cite slow or unresponsive service, rude interactions, delayed check-in, and unmet requests for towels or supplies.

Related guest reviews

10

Eric

Sep 1, 2025

·

Stayed 3 nights

Level was great! It was nice and clean and made me feel right at home. The rooms were fully furnished, which was awesome, especially having a kitchen and a full-size fridge. The staff were amazing, especially Mr. Franklin at the front desk who was friendly and patient, and the amenities were great!

4

jolanta

Jun 23, 2025

·

Stayed 1 night

Asked for early check in, was told hotel busy it will be at 4, as advertised, didn’t get the room until almost 5, for the money you charge for the room unacceptable

2

Britton

Oct 22, 2025

·

Stayed 1 night

Staff was friendly unfortunately this place seems to fallen in disrepair, outside hotel windows are dirty, the hall carpet was also dirty and not vacuumed. In room the bathroom partition door would not close as it was off the track, staff forced it closed for the remainder of my stay, shortly before 2am the smoke detector went off intermittently unable to reach the desk with the room phone I went downstairs, I was advised to remove the smoke detector myself, I also noticed what appeared to be black mold growing on the shower soap dispenser along with visible water damage to the bathroom vanity. I made sure to speak with someone at the deck at checkout and follow up via email. Nobody has reached out. This is really unfortunate as my prior visits had been quite pleasant

8

Erika Danielle

Jul 7, 2025

·

Stayed 3 nights

On Friday night, we called the help desk 3 times requesting new towels for our room which never got delivered. We actually started joking about the situation after a few drinks but would have appreciated if the request was fulfilled. Good thing the room has a washer and dryer for us to use!!

2

Maria

Jul 4, 2025

·

Stayed 2 nights

Snobby staff at the check-in desk. “Cool” stay a/c was horrible

4

dennis

Jul 7, 2025

·

Stayed 1 night

Rude front desk workers and dirty room upon check in

6

Clint

Jul 8, 2024

·

Stayed 2 nights

Our Check-in was an absolute mess. The buildings internet was out of service during our check-in. The staff was very nice but they had no back up plan for this scenario. They couldn’t check us in without internet service. After a 6 hour drive we were in the lobby waiting for nearly 2 hours before they finally decided to give us a room. A decision that should’ve happened about an hour and a half sooner. The room was clean and very nice. We had a friend use the pull out mattress from the sofa but it came with no sheets, pillow or blanket. We called room service to request these things and they ran out of blankets which is fair but we requested pillows and a bed sheet and it never came. Also, there wasn’t any hand soap or body wash in the bathrooms. We called room service to request these and they never came. We had to call again to get it.

10

Kai

May 26, 2025

·

Stayed 8 nights

Friendly staff. spacious suite with floor to ceiling windows, easy to walk to the convention center, well equipped fitness center, would definitely stay there again!

10

Alexis

Nov 25, 2025

·

Stayed 3 nights

The staff was absolutely amazing. Specifically the bald man he was extremely understanding and accommodating. Definitely would come back

10

Greg

Apr 15, 2025

·

Stayed 2 nights

The staff was very accommodating. Our first room was a little dirty so when we called down they immediately gave us a new room as well as an upgrade. The suites were very spacious. It's so centrally located that we were able to easily access the freeway as well as the convention center which was why we were there

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Location

Walkable DTLA spot near Crypto.com Arena, the convention center, Whole Foods, and many restaurants. Several reviews note street noise and a gritty feel with visible homelessness, so some caution is advised at night.

Related guest reviews

10

Joanne

Aug 4, 2025

·

Stayed 2 nights

We've been here a few time already and it has been our home away from home when we want to stay out in Los Angeles. We love all the amenities and convenient short walk to the grocery store and walk able to restaurants and attractions. Our suite however had minor details that isn't a big deal but I noticed. The bathroom drawer did slide out of it"s railing and I thought it was going to fall, the microwave door got stuck, there was no coffee for the coffee maker, but I called and it was brought up quickly, 3 forks, no cutting board and no bigger pan to cook on. Maybe the kitchen should also be equipped with scissors and a can opener? Again no big deal. We will always choose this location to stay but that was just minor details I noticed.

10

Marissa

Sep 13, 2024

·

Stayed 3 nights

Property was clean and spacious. Very, very nice and in the heart of the city. The only dislike is that it costs $50 a day to self park in the garage at hotel IF you’re not paying $65 for valet. The parking area across the street is only $20 but they make it seem as though you’re going to come out to your car with the windows busted out and no tires.

8

Mercedes

Aug 13, 2025

·

Stayed 3 nights

Looks like the pictures. Very nice rooms and view. Staff was really nice and accommodating. Area around is sketchy with homeless prople

10

Julian

Apr 29, 2025

·

Stayed 4 nights

This was a business trip attending a conference and the hotel is a 20 minute walk from the convention centre…the apartment was beautiful with great views across the city and had every amenity you could wish for…a great find

8

Faisal

Apr 6, 2025

·

Stayed 5 nights

Everybody loved the space of the hotel and the amenities. We all loved the pool and the basketball court and the gym as well. It's close to many downtown locations, including a nice walk to the Lakers game. We would definitely consider staying here again. However, I'm not sure if I received any Expedia VIP benefit upon check-in.

10

Rina

Jul 27, 2025

·

Stayed 1 night

The hotel was a great place to stay amenities were perfect the area was a little rough but besides that everything was perfect our event was walking distance. Can’t wait to go back ❤️

10

Michael

Jul 25, 2025

·

Stayed 1 night

It is a residential and lodging building. Beautiful, modern apartments for rooms with amazing views of downtown KA and beyond. Convenient to downtown restaurants, attractions, Cryoto.com Arena, and the LACC.

8

CARLOS

Dec 10, 2024

·

Stayed 4 nights

Room was huge given this was a whole 1 bedroom apartment with a kitchen with excellent Bosch appliances, which was very clean and good quality amenities. Unfortunately the area felt sketchy at night and I was not given a room upgrade nor I was given priority for early check-in or even on-time check-in given that my room was not ready until about 3:30 PM.

10

Kai

May 26, 2025

·

Stayed 8 nights

Friendly staff. spacious suite with floor to ceiling windows, easy to walk to the convention center, well equipped fitness center, would definitely stay there again!

8

Natalie

Jun 6, 2024

·

Stayed 4 nights

Constant sirens and street racing, , unsafe outside at night, homeless people everywhere.

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Dining

No on-site restaurant or room service and no complimentary breakfast/coffee, though a sushi spot next door and nearby eateries provide options. In-room kitchens help, but several guests missed typical hotel dining conveniences.

Related guest reviews

10

Joanne

Aug 4, 2025

·

Stayed 2 nights

We've been here a few time already and it has been our home away from home when we want to stay out in Los Angeles. We love all the amenities and convenient short walk to the grocery store and walk able to restaurants and attractions. Our suite however had minor details that isn't a big deal but I noticed. The bathroom drawer did slide out of it"s railing and I thought it was going to fall, the microwave door got stuck, there was no coffee for the coffee maker, but I called and it was brought up quickly, 3 forks, no cutting board and no bigger pan to cook on. Maybe the kitchen should also be equipped with scissors and a can opener? Again no big deal. We will always choose this location to stay but that was just minor details I noticed.

8

Minna

Dec 18, 2024

·

Stayed 1 night

It would be great to have a breakfast service available.

6

Ashley

Apr 14, 2024

·

Stayed 1 night

The guest service was great. Hotel is in a decent location in downtown. Not sure why I was given a room with two beds when it was only just me. Tv would not stay on. Walls are kind of thin so you can hear pretty much everything. Wish they had breakfast and at least room service or a little are with snacks to buy.

10

Valarie

Aug 2, 2025

·

Stayed 3 nights

Very nice property! I enjoyed the pool area, gym and the outdoor movie screening. This place was a convenient walk to certain shops and bars. The room was clean and modern.

10

SANDEEP

Aug 11, 2025

·

Stayed 6 nights

The stay was decent overall, with some great features but also a few frustrating parts. The location is really good,close to everything,and the room itself was spacious, clean, and the beds were very comfortable. The outdoor amenities are definitely a highlight. There’s a great pool, a nice sitting area, BBQ facilities, and even a basketball court, which is a nice bonus for families or groups. On the downside, there’s no food or room service, and getting basic things like towels was a hassle,we had to wait a couple of days or find the maid ourselves. The front desk wasn’t very helpful, and the service overall felt lacking. It feels more like staying in an independent apartment building than a traditional hotel. If you’re mainly looking for space and outdoor amenities, it’s a good choice. Just don’t expect full hotel-style service.

8

Samuel

Jul 31, 2025

·

Stayed 2 nights

Amazing experience only complaint I have is they have no restaurant or anything at the hotel there is a sushi bar next door but not in the hotel like most hotels

10

Deena

Jun 9, 2024

·

Stayed 1 night

I'm not sure why this hotel doesn't have a higher rating. It was clean. The kitchen was stocked. The room was spacious. The water was hot.The sushi on site was delicious! Not to mention the pool and hot tub. Would definitely recommend!

10

Sarah

Aug 19, 2025

·

Stayed 3 nights

I had an awesome stay at Level DTLA. Loved having a full kitchen and apartment rather than staying at a hotel for basically the same price. Convenient to restaurants, bars, grocery stores. Staff was very friendly. Pool was amazing. Will stay there again!

8

Jason

Jul 7, 2023

·

Stayed 4 nights

PROS: Friendly staff, beautiful rooms, great view, safe neighborhood, good selection of local restaurants, awesome gym CONS: Supplies not well-stocked (missing toiletries, blankets, etc.), never delivered blankets after 3 requests, no complimentary breakfast/coffee

8

Jordan

Apr 6, 2025

·

Stayed 4 nights

Could have done with room cleaning over the 4 days… We didn’t trash the place but fresh towels/sheets would have been nice… didn’t have any wine in stock either even though my package included it which was a shame… Area is okay, but nowhere is great that’s close… Lovely apartment though and ultimately would use again!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $210	2 $209	3 $210	4 $242	5 $213	6 $255	7 $248
8 $209	9 $209	10 $225	11 $249	12 $253	13 $482	14 $482
15 $244	16 $220	17 $211	18 $220	19 $222	20 $280	21 $277
22 $219	23 $205	24 $204	25 $209	26 $203	27 $264	28 $260
29 $204	30 $212

Su	Mo	Tu	We	Th	Fr	Sa
		1 $202	2 $217	3 $225	4 $218	5 $220
6 $203	7 $204	8 $203	9 $206	10 $209	11 $215	12 $212
13 $202	14 $192	15 $205	16 $209	17 $207	18 $202	19 $205
20 $207	21 $206	22 $207	23 $205	24 $207	25 $222	26 $224
27 $212	28 $202	29 $220	30 $281	31

Level Los Angeles - Downtown South Olive

Prices for Level Los Angeles - Downtown South Olive

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom

Suite, 1 Bedroom, Corner

Suite, 1 Bedroom (& Office)

Executive Suite, 3 Bedrooms (Sky)

Suite, 3 Bedrooms (Sky)

Suite, 2 Bedrooms (Sky)

Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

Guest reviews of Level Los Angeles - Downtown South Olive

Who stays here?

What guests think

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