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Chan-Kah Resort Village

From

$108

/ night

Chan-Kah Resort Village - Image 1

Chan-Kah Resort Village - Room

Chan-Kah Resort Village - Room

Chan-Kah Resort Village - Reception

Chan-Kah Resort Village - Pool

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From

$108

/ night

About this property

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a steam room. Additional amenities at this hotel include complim...

Parking
Restaurant
Swimming pool
Business Center
Room Service
Tour Desk

Location

Km 3.5 Carretera a las Ruinas, Palenque, Chiapas, Mexico

Palenque National Park (0.7 miles)

Palenque Archaeological Zone (1.9 miles)

Museo de Sitio Palenque (1.9 miles)

El Panchán (3.7 miles)

Museo Del Textil (3.7 miles)

Cascadas de Roberto Barrios (20.4 miles)

More location info

Room options

6

Villa Junior Doble

Room details

2 Full Beds

Sleeps 4

Balcony or Terrace

Air Conditioning

Separate Living Room

Private Bathroom

5

Villa Junior King

Room details

1 King Bed

Sleeps 2

Balcony or Terrace

Air Conditioning

Separate Living Room

Private Bathroom

Guest reviews

8.7

Fabulous

Based on 881 verified reviews

Who stays here?

Business

1%

Couple

43%

Family

37%

Group

15%

Solo

1%

What guests think

AI-generated summary based on recent guest reviews

At Chan-Kah Resort Village, travelers praise the lush jungle setting near Palenque’s ruins and the spacious cabin-style rooms, while recurring concerns include inconsistent restaurant value and service, occasional cleanliness lapses, and limited nighttime lighting.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

At Chan-Kah Resort Village, travelers praise the lush jungle setting near Palenque’s ruins and the spacious cabin-style rooms, while recurring concerns include inconsistent restaurant value and service, occasional cleanliness lapses, and limited nighttime lighting.

Many appreciate the privacy of separate bungalows, abundant wildlife sounds, and a tranquil, nature-immersed atmosphere. Large pools and landscaped grounds are a highlight, though water can be cold or dirty at times and occasional maintenance disrupts use. Overall, the experience leans more relaxing retreat than city hotel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Expansive jungle grounds and very large pools are a standout, with many noting relaxing common areas and separated cabins; some report cold or dirty water, limited lighting at night, and occasional maintenance closures. An on-site restaurant and a Starbucks are available.

Related guest reviews

10

JAZMIN SANTIAGO

Jun 10, 2024

·

Stayed 2 nights

La Alberca es enorme

La Alberca es enorme

8

Robin

May 13, 2023

·

Goed hotel, mooie en ruime huisjes met airco in het midden van de jungle. Heel groot zwembadcomplex, al had het water zelf wel iets meer onderhoud nodig want het was niet helemaal zuiver. Ook niet echt verfrissend. De omgeving en jungle setting is helemaal top, er zijn mooie vogels en andere jungle dieren en er kwamen zelfs brulapen tot in de bomen rondom het zwembad. Het restaurant was ook goed waardoor je een hele dag in het resort kan blijven indien gewenst. Vlakbij de mooie ruïnes van Palenque, zeker een aanrader!

Goed hotel, mooie en ruime huisjes met airco in het midden van de jungle. Heel groot zwembadcomplex, al had het water zelf wel iets meer onderhoud nodig want het was niet helemaal zuiver. Ook niet echt verfrissend. De omgeving en jungle setting is helemaal top, er zijn mooie vogels en andere jungle dieren en er kwamen zelfs brulapen tot in de bomen rondom het zwembad. Het restaurant was ook goed waardoor je een hele dag in het resort kan blijven indien gewenst. Vlakbij de mooie ruïnes van Palenque, zeker een aanrader!

8

GEORGINA

Jul 29, 2024

·

Stayed 3 nights

El hotel es hermoso, falta sacarle provecho. Una joya desperdiciada en medio de la selva. Las albercas estaban en mantenimiento, por lo cual no se pudieron disfrutar. La que estaba en servicio estaba muy sucia y llena de lama. Falta de comunicación entre la gente de recepción. Unos dicen una cosa y otros tienen información distinta. Faltan boutiques o tiendas dentro del hotel y mejorar su servicio de restaurante.

El hotel es hermoso, falta sacarle provecho. Una joya desperdiciada en medio de la selva. Las albercas estaban en mantenimiento, por lo cual no se pudieron disfrutar. La que estaba en servicio estaba muy sucia y llena de lama. Falta de comunicación entre la gente de recepción. Unos dicen una cosa y otros tienen información distinta. Faltan boutiques o tiendas dentro del hotel y mejorar su servicio de restaurante.

8

Elvin Ivette

May 21, 2025

·

Stayed 1 night

Hermoso pero ya en la noche afuera de mi habitación estaba muy oscuro

Hermoso pero ya en la noche afuera de mi habitación estaba muy oscuro

8

rosa

May 3, 2025

·

Stayed 2 nights

The hotel is super beautiful clean and have the best pools. The restaurant has excellent food and wonderful service. They have a Starbucks store but the coffee is not as good as the one we have in USA and the manager was rude and arrogant.

The hotel is super beautiful clean and have the best pools. The restaurant has excellent food and wonderful service. They have a Starbucks store but the coffee is not as good as the one we have in USA and the manager was rude and arrogant.

10

Juan Carlos

Oct 22, 2025

·

Stayed 2 nights

Instalaciones muy cómodas y limpias, teniendo mayor privacidad al encontrarse separadas una de otra, Se siente la seguridad dentro de las diversas instalaciones y se siente la interacción con la selva brindando el contacto con la naturaleza.

Instalaciones muy cómodas y limpias, teniendo mayor privacidad al encontrarse separadas una de otra, Se siente la seguridad dentro de las diversas instalaciones y se siente la interacción con la selva brindando el contacto con la naturaleza.

10

Maria

Jul 14, 2024

·

Stayed 2 nights

The resort is huge and well managed. They have the only natural pool as they have their own source of spring water. The restaurant is big and the food is of high quality. They have a Starbucks, which in my opinion is not necessary. They care so much about their traditions and the planet, No plasticware, it is awesome.

The resort is huge and well managed. They have the only natural pool as they have their own source of spring water. The restaurant is big and the food is of high quality. They have a Starbucks, which in my opinion is not necessary. They care so much about their traditions and the planet, No plasticware, it is awesome.

10

NIAN

Apr 26, 2025

·

Stayed 3 nights

The hotel is located in jungle close to Palenque ruin, like 5 to 10 minute walk to the ticket office. The swimming pool is very nice and the room has excellent balcony patio facing the jungle. We saw some wildlife during our stay. The room is very spacious and clean.The restaurant on site is very convenient and the food is super good. The staff at restaurant wasn't very attentive when we asked for table, being ignored for a couple of times until we were seated, the waiters assigned to our table were nice and attentive serving food and drinks.

The hotel is located in jungle close to Palenque ruin, like 5 to 10 minute walk to the ticket office. The swimming pool is very nice and the room has excellent balcony patio facing the jungle. We saw some wildlife during our stay. The room is very spacious and clean.The restaurant on site is very convenient and the food is super good. The staff at restaurant wasn't very attentive when we asked for table, being ignored for a couple of times until we were seated, the waiters assigned to our table were nice and attentive serving food and drinks.

8

Azucena

May 20, 2025

·

Stayed 1 night

Un poco sucio la alberca también le falta iluminación por las noches ya que las cabañas están retiradas y casi no es visible

Un poco sucio la alberca también le falta iluminación por las noches ya que las cabañas están retiradas y casi no es visible

10

Valerie

Nov 9, 2025

·

Stayed 5 nights

We loved everything about it! The grounds are lovely, the rooms are clean, quiet and comfortable. The pool is awesome, and the food is really good. It us a lovely spot in thr midfle if the jungle. The hiwler monkeys are the best.

We loved everything about it! The grounds are lovely, the rooms are clean, quiet and comfortable. The pool is awesome, and the food is really good. It us a lovely spot in thr midfle if the jungle. The hiwler monkeys are the best.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and grounds very clean, with housekeeping generally reliable; however, several reported dirty bathrooms or rooms and, at times, unclean or poorly maintained pool water.

Related guest reviews

4

Mark

Jul 27, 2023

·

Stayed 2 nights

Room was not clean, stains on the bathroom wall.

Room was not clean, stains on the bathroom wall.

8

Oscar Rosales

Dec 31, 2024

·

Stayed 7 nights

La alberca y el entorno. Les falta servicio y limpieza

La alberca y el entorno. Les falta servicio y limpieza

10

Patricia Virginia

Dec 27, 2023

·

Stayed 2 nights

El hotel está hermoso, muy en armonía con la selva, las habitaciones muy amplias, limpias, la alberca padre, el restaurante no me encantó.

El hotel está hermoso, muy en armonía con la selva, las habitaciones muy amplias, limpias, la alberca padre, el restaurante no me encantó.

10

JUAN PABLO

Feb 3, 2026

·

Stayed 2 nights

La habitación nos tocó muy limpia y con buena ubicación cerca del restaurante y piscina,el personal muy amable, agua caliente todo el tiempo y la piscina muy limpia y de muy buen tamaño

La habitación nos tocó muy limpia y con buena ubicación cerca del restaurante y piscina,el personal muy amable, agua caliente todo el tiempo y la piscina muy limpia y de muy buen tamaño

8

David

Dec 22, 2023

·

Stayed 3 nights

The hotel was well located, easy to reach from Palenque by taxi, and near to the historical zone. Staff were friendly and helpful. The shower was not very clean.

The hotel was well located, easy to reach from Palenque by taxi, and near to the historical zone. Staff were friendly and helpful. The shower was not very clean.

10

Luis Alberto

Aug 10, 2025

·

Stayed 2 nights

Muy buena atención, limpieza excelente.

Muy buena atención, limpieza excelente.

10

LAURA

Dec 24, 2025

·

Stayed 4 nights

Excelente ubicación, habitaciones muy bonitas y limpias, trato muy amable, un lugar maravilloso en la selva, despiertas con los monos.

Excelente ubicación, habitaciones muy bonitas y limpias, trato muy amable, un lugar maravilloso en la selva, despiertas con los monos.

8

GEORGINA

Jul 29, 2024

·

Stayed 3 nights

El hotel es hermoso, falta sacarle provecho. Una joya desperdiciada en medio de la selva. Las albercas estaban en mantenimiento, por lo cual no se pudieron disfrutar. La que estaba en servicio estaba muy sucia y llena de lama. Falta de comunicación entre la gente de recepción. Unos dicen una cosa y otros tienen información distinta. Faltan boutiques o tiendas dentro del hotel y mejorar su servicio de restaurante.

El hotel es hermoso, falta sacarle provecho. Una joya desperdiciada en medio de la selva. Las albercas estaban en mantenimiento, por lo cual no se pudieron disfrutar. La que estaba en servicio estaba muy sucia y llena de lama. Falta de comunicación entre la gente de recepción. Unos dicen una cosa y otros tienen información distinta. Faltan boutiques o tiendas dentro del hotel y mejorar su servicio de restaurante.

2

GONZALO

Feb 12, 2024

·

Stayed 2 nights

HABITACIÓN SUCIA, SE NOTA QUE NO HACEN LA LIMPIEZA, SOLO TIENDEN LA CAMA, PESIMA ILUMINACION EN EL BAÑO, COLCHON VIEJO.

HABITACIÓN SUCIA, SE NOTA QUE NO HACEN LA LIMPIEZA, SOLO TIENDEN LA CAMA, PESIMA ILUMINACION EN EL BAÑO, COLCHON VIEJO.

10

Laura

Jan 9, 2023

·

Stayed 2 nights

Todo muy limpio, el personal muy amable, el restaurante muy rica la comida

Todo muy limpio, el personal muy amable, el restaurante muy rica la comida

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AI-generated summary based on recent guest reviews

Rooms

Cabin-style rooms are spacious, quiet and comfortable with terraces facing the jungle; some feel dated, lack fridges or coffee makers, and beds can be hard.

Related guest reviews

10

Bibiana

Aug 6, 2023

·

Stayed 2 nights

This is a beautiful hotel, it is actually individual cabins in the jungle, with amazing gardens, a beautiful pool and it’s minutes away from restaurants, the town and the archeological park.

This is a beautiful hotel, it is actually individual cabins in the jungle, with amazing gardens, a beautiful pool and it’s minutes away from restaurants, the town and the archeological park.

6

Samuel

Mar 10, 2025

·

Stayed 1 night

Las camas muy duras

Las camas muy duras

8

Jaqueline

Jan 26, 2025

·

Stayed 5 nights

The pool was nice, rooms are ok but old.

The pool was nice, rooms are ok but old.

6

Jessica

May 5, 2025

·

Stayed 2 nights

MUY BIEN TODO, pero la atención está horrible tardan mucho, la cama muy dura

MUY BIEN TODO, pero la atención está horrible tardan mucho, la cama muy dura

8

Robin

May 13, 2023

·

Goed hotel, mooie en ruime huisjes met airco in het midden van de jungle. Heel groot zwembadcomplex, al had het water zelf wel iets meer onderhoud nodig want het was niet helemaal zuiver. Ook niet echt verfrissend. De omgeving en jungle setting is helemaal top, er zijn mooie vogels en andere jungle dieren en er kwamen zelfs brulapen tot in de bomen rondom het zwembad. Het restaurant was ook goed waardoor je een hele dag in het resort kan blijven indien gewenst. Vlakbij de mooie ruïnes van Palenque, zeker een aanrader!

Goed hotel, mooie en ruime huisjes met airco in het midden van de jungle. Heel groot zwembadcomplex, al had het water zelf wel iets meer onderhoud nodig want het was niet helemaal zuiver. Ook niet echt verfrissend. De omgeving en jungle setting is helemaal top, er zijn mooie vogels en andere jungle dieren en er kwamen zelfs brulapen tot in de bomen rondom het zwembad. Het restaurant was ook goed waardoor je een hele dag in het resort kan blijven indien gewenst. Vlakbij de mooie ruïnes van Palenque, zeker een aanrader!

6

Francisco

Feb 21, 2025

·

Stayed 4 nights

This hotel is actually in the middle of the jungle, the setting is gorgeous but the rooms are a bit too old and the food was not very good.

This hotel is actually in the middle of the jungle, the setting is gorgeous but the rooms are a bit too old and the food was not very good.

10

NIAN

Apr 26, 2025

·

Stayed 3 nights

The hotel is located in jungle close to Palenque ruin, like 5 to 10 minute walk to the ticket office. The swimming pool is very nice and the room has excellent balcony patio facing the jungle. We saw some wildlife during our stay. The room is very spacious and clean.The restaurant on site is very convenient and the food is super good. The staff at restaurant wasn't very attentive when we asked for table, being ignored for a couple of times until we were seated, the waiters assigned to our table were nice and attentive serving food and drinks.

The hotel is located in jungle close to Palenque ruin, like 5 to 10 minute walk to the ticket office. The swimming pool is very nice and the room has excellent balcony patio facing the jungle. We saw some wildlife during our stay. The room is very spacious and clean.The restaurant on site is very convenient and the food is super good. The staff at restaurant wasn't very attentive when we asked for table, being ignored for a couple of times until we were seated, the waiters assigned to our table were nice and attentive serving food and drinks.

6

Luis

Jul 7, 2024

·

Stayed 3 nights

Es una propiedad muy bonita, rodeada de vegetación y biodiversidad en general. Es tranquila y agradable. Se puede tener tranquilidad y armonia. Me gustaron las albercas y me encantó que estuviera muy cerca de las ruinas mayas y parques ecoturisticos. Lo que puede mejorar es que incluyan un frigobar en la habitación. Indispensable para mantener frescos alimentos/bebidas e inclusive algunos medicamentos. Tampoco había una cafetera algo muy básico de cualquier hotel para café o té . Finalmente, el restaurante tiene precios elevados. Probamos una vez y el servicio y alimentos estandar y costo muy elevado. Eso sí, incluyen propina/servicio en la factura sin antes consultaete. No recomendable definitivamente. Tuvimos que salir a desayunar, comer y cenar en Palenque donde encontramos excelentes opciones a precios razonanles. Finalmente, aunque este hotel está marcado por expedia como "VIP", no recibimos ninguno de los beneficios, aún cuando lo comentamos en recepción en el check-in donde se nos comentó que no tenían conocimiento de esto. En general es un lugar bonito, que requiere mejoras significativas en sus servicios y quiza una remodelación de sus habitaciones.

Es una propiedad muy bonita, rodeada de vegetación y biodiversidad en general. Es tranquila y agradable. Se puede tener tranquilidad y armonia. Me gustaron las albercas y me encantó que estuviera muy cerca de las ruinas mayas y parques ecoturisticos. Lo que puede mejorar es que incluyan un frigobar en la habitación. Indispensable para mantener frescos alimentos/bebidas e inclusive algunos medicamentos. Tampoco había una cafetera algo muy básico de cualquier hotel para café o té . Finalmente, el restaurante tiene precios elevados. Probamos una vez y el servicio y alimentos estandar y costo muy elevado. Eso sí, incluyen propina/servicio en la factura sin antes consultaete. No recomendable definitivamente. Tuvimos que salir a desayunar, comer y cenar en Palenque donde encontramos excelentes opciones a precios razonanles. Finalmente, aunque este hotel está marcado por expedia como "VIP", no recibimos ninguno de los beneficios, aún cuando lo comentamos en recepción en el check-in donde se nos comentó que no tenían conocimiento de esto. En general es un lugar bonito, que requiere mejoras significativas en sus servicios y quiza una remodelación de sus habitaciones.

10

Valerie

Nov 9, 2025

·

Stayed 5 nights

We loved everything about it! The grounds are lovely, the rooms are clean, quiet and comfortable. The pool is awesome, and the food is really good. It us a lovely spot in thr midfle if the jungle. The hiwler monkeys are the best.

We loved everything about it! The grounds are lovely, the rooms are clean, quiet and comfortable. The pool is awesome, and the food is really good. It us a lovely spot in thr midfle if the jungle. The hiwler monkeys are the best.

10

Aoky

Oct 28, 2024

·

Stayed 1 night

Habitación amplia y muy buena iluminación

Habitación amplia y muy buena iluminación

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AI-generated summary based on recent guest reviews

Service

Feedback is mixed: while numerous reviews praise friendly, helpful staff, others experienced slow restaurant service, poor reception attitude or guidance, inconsistent information, and occasional billing or towel-deposit disputes.

Related guest reviews

10

JULIO CÉSAR

Sep 12, 2025

·

Stayed 1 night

Excelente servicio y atención.

Excelente servicio y atención.

10

Jesus

Feb 12, 2025

·

Stayed 4 nights

Excelente servicio y atención

Excelente servicio y atención

6

Jenifer

Apr 17, 2024

·

Stayed 5 nights

Beautiful property however the room had termites right on top of the bed. Also some of the servers were super late with our food( it would take 1hr and a half from when we ordered to get our food) meanwhile most other families got their food in 30 minutes

Beautiful property however the room had termites right on top of the bed. Also some of the servers were super late with our food( it would take 1hr and a half from when we ordered to get our food) meanwhile most other families got their food in 30 minutes

6

Benjamin

Jan 3, 2024

·

Stayed 2 nights

En general no fue una buena experiencia, es tedioso que te esten parando al entrar y salir del "complejo", al entrar lo entiendo, pero al salir?? Como para que? Al igual que te hagan esperar al momento de hacer el "check out" con el pretexto de que tienen que revisar la habitacion, todo eso lo pueden informar al realizar el check in, o poner los avisos en la habitacion, para por lo menos tomar en cuenta nuestros tiempos.

En general no fue una buena experiencia, es tedioso que te esten parando al entrar y salir del "complejo", al entrar lo entiendo, pero al salir?? Como para que? Al igual que te hagan esperar al momento de hacer el "check out" con el pretexto de que tienen que revisar la habitacion, todo eso lo pueden informar al realizar el check in, o poner los avisos en la habitacion, para por lo menos tomar en cuenta nuestros tiempos.

2

Ernesto

Jan 18, 2025

·

Stayed 2 nights

Me gusto la vegetacion pero el servicio, trato e information ,ayuda trato directo, muy baja calidad y personalidad altiva y no les importa el visitante y sus necesidades si eres mexicano ,,, estoy muy molesto y desilucionado del lugar

Me gusto la vegetacion pero el servicio, trato e information ,ayuda trato directo, muy baja calidad y personalidad altiva y no les importa el visitante y sus necesidades si eres mexicano ,,, estoy muy molesto y desilucionado del lugar

8

LEONEL

Apr 15, 2023

·

Stayed 2 nights

Muy lento el servicio de restaurantes

Muy lento el servicio de restaurantes

8

MARIA DOLORES

Mar 7, 2024

·

Stayed 1 night

Solo en el área de alberca la atención es pésima ya que solo había un mesero para todas las personas, y pedí un guacamole que tardo hora y media en llegar, y las cervezas yo tenía que ir a buscarlas a la barra. De ahí en fuera todo excelente. Los recepcionistas y guardias de seguridad muy amables.

Solo en el área de alberca la atención es pésima ya que solo había un mesero para todas las personas, y pedí un guacamole que tardo hora y media en llegar, y las cervezas yo tenía que ir a buscarlas a la barra. De ahí en fuera todo excelente. Los recepcionistas y guardias de seguridad muy amables.

10

Norma Angelica

Feb 28, 2024

·

Stayed 3 nights

excelente personal, muy amables

excelente personal, muy amables

4

Octavio

Oct 14, 2025

·

Stayed 1 night

La habitación excelente muy cómoda. Está muy padre el concepto que tienen de terraza, pero el servicio del personal del mostrador muy malo, el Restaurante no tiene buen servicio todo lo demás está excelente

La habitación excelente muy cómoda. Está muy padre el concepto que tienen de terraza, pero el servicio del personal del mostrador muy malo, el Restaurante no tiene buen servicio todo lo demás está excelente

4

Valentina

Jul 11, 2023

·

Stayed 2 nights

All the hotel staff forgot to smile, Service in the restaurante area was not as expected. And during check out I was charged 60 pesos for a facial towel that had some Makeup, saying to me that it was ruined!! They had not even washed it. Who can VIP property make that king of charges to a guest?

All the hotel staff forgot to smile, Service in the restaurante area was not as expected. And during check out I was charged 60 pesos for a facial towel that had some Makeup, saying to me that it was ruined!! They had not even washed it. Who can VIP property make that king of charges to a guest?

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AI-generated summary based on recent guest reviews

Location

Set in lush jungle very close to the Palenque ruins, offering a quiet, nature-rich base that many found ideal for sightseeing.

Related guest reviews

10

Carlos Molina

Dec 27, 2024

·

Stayed 2 nights

Excelente lugar cercano a zona arqueológica

Excelente lugar cercano a zona arqueológica

10

Diego

Mar 29, 2025

·

Stayed 1 night

Beautiful and perfect to visit Palenque. Everything was fine.

Beautiful and perfect to visit Palenque. Everything was fine.

10

Bibiana

Aug 6, 2023

·

Stayed 2 nights

This is a beautiful hotel, it is actually individual cabins in the jungle, with amazing gardens, a beautiful pool and it’s minutes away from restaurants, the town and the archeological park.

This is a beautiful hotel, it is actually individual cabins in the jungle, with amazing gardens, a beautiful pool and it’s minutes away from restaurants, the town and the archeological park.

10

joseph

Jan 17, 2023

·

Stayed 19,373 nights

Great property with super good location. Super close to ruins @ Palenque. Clean rooms and nice staff. Lots of restaurants nearby.

Great property with super good location. Super close to ruins @ Palenque. Clean rooms and nice staff. Lots of restaurants nearby.

10

Helen

Jan 11, 2025

·

Stayed 3 nights

This is an amazing hotel - I always stay here when in Palenque - it is beautiful, great restaurant, nature is around you - we were treated to the sights and sounds of howler monkeys in the trees. It is also very convenient for the ruins.

This is an amazing hotel - I always stay here when in Palenque - it is beautiful, great restaurant, nature is around you - we were treated to the sights and sounds of howler monkeys in the trees. It is also very convenient for the ruins.

10

Irma Blanca

Mar 15, 2025

·

Stayed 1 night

Muy bonito, enclavado en la jungla de palenque, escuchas la fauna pero a la vez seguro, villas independientes por Moo cuál es muy tranquilo. Me encanto! Buena cena!

Muy bonito, enclavado en la jungla de palenque, escuchas la fauna pero a la vez seguro, villas independientes por Moo cuál es muy tranquilo. Me encanto! Buena cena!

10

Arlene

Apr 3, 2024

·

Stayed 1 night

Our stay was very relaxing and peaceful.We loved that it was close to the ruins and was very quiet.

Our stay was very relaxing and peaceful.We loved that it was close to the ruins and was very quiet.

10

NIAN

Apr 26, 2025

·

Stayed 3 nights

The hotel is located in jungle close to Palenque ruin, like 5 to 10 minute walk to the ticket office. The swimming pool is very nice and the room has excellent balcony patio facing the jungle. We saw some wildlife during our stay. The room is very spacious and clean.The restaurant on site is very convenient and the food is super good. The staff at restaurant wasn't very attentive when we asked for table, being ignored for a couple of times until we were seated, the waiters assigned to our table were nice and attentive serving food and drinks.

The hotel is located in jungle close to Palenque ruin, like 5 to 10 minute walk to the ticket office. The swimming pool is very nice and the room has excellent balcony patio facing the jungle. We saw some wildlife during our stay. The room is very spacious and clean.The restaurant on site is very convenient and the food is super good. The staff at restaurant wasn't very attentive when we asked for table, being ignored for a couple of times until we were seated, the waiters assigned to our table were nice and attentive serving food and drinks.

8

PRISCILLA

Jul 26, 2024

·

Stayed 1 night

La ubicación cerca de la zona arqueológica es excelente, la vegetación en las instalaciones.

La ubicación cerca de la zona arqueológica es excelente, la vegetación en las instalaciones.

10

Victor

Sep 5, 2024

·

Stayed 4 nights

The place is close to the ruins, so you can absorb the vibe of the jungle

The place is close to the ruins, so you can absorb the vibe of the jungle

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AI-generated summary based on recent guest reviews

Dining

Opinions vary widely: recurring complaints cite overpriced, limited, or bland food and an expensive Starbucks, though some guests enjoyed good meals and convenient on-site dining; service can be slow.

Related guest reviews

8

Salvador

Mar 29, 2024

·

Stayed 2 nights

El hotel muy bien, excelente ubicación y en la selva. El único problema es que el restaurante es MUY caro y la comida MUY mala.

El hotel muy bien, excelente ubicación y en la selva. El único problema es que el restaurante es MUY caro y la comida MUY mala.

8

Janeth

Jun 9, 2025

·

Stayed 4 nights

Todo estuvo muy bien pero como puntos de mejora considero que los precios del restaurante son excesivos en comparacion de otros hoteles de la zona, de igual modo falto guia por parte del personal ya que nadie nos acompaño hasta nuestra habitación tuvimos que buscarla y finalmente a la cafeteria le falto experiencia en la preparacion de bebidas y falta variedad de sabores.

Todo estuvo muy bien pero como puntos de mejora considero que los precios del restaurante son excesivos en comparacion de otros hoteles de la zona, de igual modo falto guia por parte del personal ya que nadie nos acompaño hasta nuestra habitación tuvimos que buscarla y finalmente a la cafeteria le falto experiencia en la preparacion de bebidas y falta variedad de sabores.

8

rosa

May 3, 2025

·

Stayed 2 nights

The hotel is super beautiful clean and have the best pools. The restaurant has excellent food and wonderful service. They have a Starbucks store but the coffee is not as good as the one we have in USA and the manager was rude and arrogant.

The hotel is super beautiful clean and have the best pools. The restaurant has excellent food and wonderful service. They have a Starbucks store but the coffee is not as good as the one we have in USA and the manager was rude and arrogant.

10

Christian

Aug 23, 2024

·

Stayed 3 nights

The hotel was really nice. Rooms and pool area were amazing. The restaurant was not good, maybe due to low season. Stuff did not speak English and worked very slow. Overpriced and no good quality. The restaurants around are a lot better.

The hotel was really nice. Rooms and pool area were amazing. The restaurant was not good, maybe due to low season. Stuff did not speak English and worked very slow. Overpriced and no good quality. The restaurants around are a lot better.

8

Jurgis

Sep 29, 2024

·

Stayed 3 nights

Food schould be improved.Very overpriced ad tasteless.

Food schould be improved.Very overpriced ad tasteless.

10

Maria

Jul 14, 2024

·

Stayed 2 nights

The resort is huge and well managed. They have the only natural pool as they have their own source of spring water. The restaurant is big and the food is of high quality. They have a Starbucks, which in my opinion is not necessary. They care so much about their traditions and the planet, No plasticware, it is awesome.

The resort is huge and well managed. They have the only natural pool as they have their own source of spring water. The restaurant is big and the food is of high quality. They have a Starbucks, which in my opinion is not necessary. They care so much about their traditions and the planet, No plasticware, it is awesome.

6

Luis

Jul 7, 2024

·

Stayed 3 nights

Es una propiedad muy bonita, rodeada de vegetación y biodiversidad en general. Es tranquila y agradable. Se puede tener tranquilidad y armonia. Me gustaron las albercas y me encantó que estuviera muy cerca de las ruinas mayas y parques ecoturisticos. Lo que puede mejorar es que incluyan un frigobar en la habitación. Indispensable para mantener frescos alimentos/bebidas e inclusive algunos medicamentos. Tampoco había una cafetera algo muy básico de cualquier hotel para café o té . Finalmente, el restaurante tiene precios elevados. Probamos una vez y el servicio y alimentos estandar y costo muy elevado. Eso sí, incluyen propina/servicio en la factura sin antes consultaete. No recomendable definitivamente. Tuvimos que salir a desayunar, comer y cenar en Palenque donde encontramos excelentes opciones a precios razonanles. Finalmente, aunque este hotel está marcado por expedia como "VIP", no recibimos ninguno de los beneficios, aún cuando lo comentamos en recepción en el check-in donde se nos comentó que no tenían conocimiento de esto. En general es un lugar bonito, que requiere mejoras significativas en sus servicios y quiza una remodelación de sus habitaciones.

Es una propiedad muy bonita, rodeada de vegetación y biodiversidad en general. Es tranquila y agradable. Se puede tener tranquilidad y armonia. Me gustaron las albercas y me encantó que estuviera muy cerca de las ruinas mayas y parques ecoturisticos. Lo que puede mejorar es que incluyan un frigobar en la habitación. Indispensable para mantener frescos alimentos/bebidas e inclusive algunos medicamentos. Tampoco había una cafetera algo muy básico de cualquier hotel para café o té . Finalmente, el restaurante tiene precios elevados. Probamos una vez y el servicio y alimentos estandar y costo muy elevado. Eso sí, incluyen propina/servicio en la factura sin antes consultaete. No recomendable definitivamente. Tuvimos que salir a desayunar, comer y cenar en Palenque donde encontramos excelentes opciones a precios razonanles. Finalmente, aunque este hotel está marcado por expedia como "VIP", no recibimos ninguno de los beneficios, aún cuando lo comentamos en recepción en el check-in donde se nos comentó que no tenían conocimiento de esto. En general es un lugar bonito, que requiere mejoras significativas en sus servicios y quiza una remodelación de sus habitaciones.

8

Jurgis

Sep 29, 2024

·

Stayed 1 night

Food should be improved,tasteless and very overpriced!

Food should be improved,tasteless and very overpriced!

4

ivan lot

Sep 24, 2024

·

Stayed 1 night

El lugar es hermoso, pero en definitiva el personal de recepción es de mal humor, la comida del restaurante es muy mala, el personal del restaurante son muy amables, pero la comida tiene mal sabor abusan del orégano, además de que los tamales no son frescos, como tampoco la carne de las hamburguesas estaba hechada a perder.

El lugar es hermoso, pero en definitiva el personal de recepción es de mal humor, la comida del restaurante es muy mala, el personal del restaurante son muy amables, pero la comida tiene mal sabor abusan del orégano, además de que los tamales no son frescos, como tampoco la carne de las hamburguesas estaba hechada a perder.

8

Leonardo Francisco

Mar 26, 2024

·

Stayed 1 night

Ambiente muy bonito en la selva pudimos ver mono aullador. La zona del hotel es espectacular. El hotel es algo viejo y el restaurante es malo y caro. El servicio regular.

Ambiente muy bonito en la selva pudimos ver mono aullador. La zona del hotel es espectacular. El hotel es algo viejo y el restaurante es malo y caro. El servicio regular.

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AI-generated summary based on recent guest reviews

10

Ralph

Jun 12, 2026

·

Stayed 2 nights

It is a treat to visit. We have been 6-7 times and it’s always wonderful! Wilson was exceptional at the front desk!

It is a treat to visit. We have been 6-7 times and it’s always wonderful! Wilson was exceptional at the front desk!

10

Ludmila

Jun 6, 2026

·

Stayed 2 nights

We liked everything. This hotel/property is amazing. While showing some age, the rooms/cabanas are spacious and comfortable, featuring nice patios. The three interconnected pools are wonderful with massage fountain features. The restaurant food and service were good. The best part is the natural jungle that surrounds you. The insects, the mammals and the most amazing howling monkeys! Oh I miss them already. Also Starbucks station. The archeological site, most amazing, just meters away. Vert highly recommended.

We liked everything. This hotel/property is amazing. While showing some age, the rooms/cabanas are spacious and comfortable, featuring nice patios. The three interconnected pools are wonderful with massage fountain features. The restaurant food and service were good. The best part is the natural jungle that surrounds you. The insects, the mammals and the most amazing howling monkeys! Oh I miss them already. Also Starbucks station. The archeological site, most amazing, just meters away. Vert highly recommended.

10

Rosa Isela

May 20, 2026

·

Stayed 2 nights

We used the pool and ate deserts at the restaurant, it was clean and the staff was friendly. The propertybis beautiful just like the oictures show. Wilson was very knowledgeable and helpful when I had questions.

We used the pool and ate deserts at the restaurant, it was clean and the staff was friendly. The propertybis beautiful just like the oictures show. Wilson was very knowledgeable and helpful when I had questions.

10

Janet

Mar 10, 2026

·

Stayed 2 nights

A glamorous place - gorgeous swimming pool with fountains and beautiful rooms.

A glamorous place - gorgeous swimming pool with fountains and beautiful rooms.

10

Gregory

Feb 5, 2026

·

Stayed 1 night

Loved it!

Loved it!

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Chan-Kah Resort Village

Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7 AM to 11 AM for a fee, approximately MXN 295 to 375 for adults and MXN 265 to 350 for children.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until midnight, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, including step-free entrances and accessible facilities. It is advisable to contact the property for specific accessibility needs.

Where is the property located in relation to key landmarks?

The property is located within a 5-minute drive of Palenque National Park and Museo de Sitio Palenque, approximately 2.3 miles from the Palenque Archaeological Zone and 3.7 miles from El Panchán.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, which is seasonal. Guests can enjoy the pool during operational hours.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of MXN 450.00 per night, and rollaway beds are also available for the same fee. Advance request or confirmation is required for both cribs and rollaway beds.

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Instant AI responses are based on hotel information

Prices for upcoming dates

September 2026

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $100	17 $98	18 $105	19 $112
20 $105	21 $105	22 $105	23 $105	24 $105	25 $115	26 $111
27 $104	28 $104	29 $101	30 $104

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

2026-09-16: 100.48763510894776USD
2026-09-17: 98.31029717636109USD
2026-09-18: 104.84283637237549USD
2026-09-19: 111.85965265274048USD
2026-09-20: 104.67627636909485USD
2026-09-21: 105.21579907989502USD
2026-09-22: 104.9747551174164USD
2026-09-23: 105.11200665473939USD
2026-09-24: 105.21727019500733USD
2026-09-25: 114.68524446487427USD
2026-09-26: 111.33115454864502USD
2026-09-27: 104.37899728012086USD
2026-09-28: 104.37899728012086USD
2026-09-29: 100.87565923309326USD
2026-09-30: 104.37899728012086USD
2026-10-01: 104.37899728012086USD
2026-10-02: 112.00809517288208USD
2026-10-03: 111.33115454864502USD
2026-10-04: 109.81350666427613USD
2026-10-05: 108.21446583366395USD
2026-10-06: 104.37899728012086USD
2026-10-07: 105.02371347808838USD
2026-10-08: 109.16893057250977USD
2026-10-09: 112.00809517288208USD
2026-10-10: 115.379181722641USD
2026-10-11: 104.37899728012086USD
2026-10-12: 104.37899728012086USD
2026-10-13: 105.02371347808838USD
2026-10-14: 105.02371347808838USD
2026-10-15: 104.37899728012086USD
2026-10-16: 111.33115454864502USD
2026-10-17: 116.12292673492432USD
2026-10-18: 109.16893057250977USD
2026-10-19: 108.21446583366395USD
2026-10-20: 104.37899728012086USD
2026-10-21: 108.21446583366395USD
2026-10-22: 108.21446583366395USD
2026-10-23: 112.00809517288208USD
2026-10-24: 112.00809517288208USD
2026-10-25: 109.16893057250977USD
2026-10-26: 109.92849007225037USD
2026-10-27: 105.02371347808838USD
2026-10-28: 108.21446583366395USD
2026-10-29: 108.21446583366395USD
2026-10-30: 115.379181722641USD
2026-10-31: 117.06670837593079USD
2026-11-01: 104.37899728012086USD
2026-11-02: 104.37899728012086USD
2026-11-03: 104.37899728012086USD
2026-11-04: 105.02371347808838USD
2026-11-05: 108.8590419254303USD
2026-11-06: NO DATA
2026-11-07: NO DATA
2026-11-08: 104.37899728012086USD
2026-11-09: 104.37899728012086USD
2026-11-10: 108.8590419254303USD
2026-11-11: 110.43690920639038USD
2026-11-12: 105.02371347808838USD
2026-11-13: 125.987620470047USD
2026-11-14: 125.987620470047USD
2026-11-15: 110.43690920639038USD
2026-11-16: 111.4318296108246USD