Riu Palace Kukulkan - Adults Only - All Inclusive
From
340 $
/ Nacht
Preise für Riu Palace Kukulkan - Adults Only - All Inclusive
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From
340 $
/ Nacht
Monatliche Durchschnittspreise
In Riu Palace Kukulkan - Adults Only - All Inclusive liegt der Preis pro Nacht im günstigsten Monat (August) durchschnittlich bei 269 $ und im teuersten Monat (März) bei 552 $, basierend auf den letzten 12 Monaten.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 477 $ |
| Februar | 489 $ |
| März | 552 $ |
| April | 352 $ |
| Mai | 355 $ |
| Juni | 447 $ |
| Juli | 449 $ |
| August | 269 $ |
J
F
M
A
M
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Am teuersten: März (ca. 552 $)
Am günstigsten: August (ca. 269 $)
Über diese Unterkunft
Entspann dich im Wellnessbereich, der Massagen bietet. Sicher wirst du die Freizeiteinrichtungen zu schätzen wissen, zu denen Folgendes gehört: 4 Außenpools und Fitnessmöglichkeiten. Weitere Highlights, die diese Unterkunft im Art-déco-Stil...
Annehmlichkeiten
Entspann dich im Wellnessbereich, der Massagen bietet. Sicher wirst du die Freizeiteinrichtungen zu schätzen wissen, zu denen Folgendes gehört: 4 Außenpools und Fitnessmöglichkeiten. Weitere Highlights, die diese Unterkunft im Art-déco-Stil bietet, sind kostenloses WLAN, ein Concierge-Service und ein Friseursalon.
Annehmlichkeiten für Geschäftsreisende
Zum Angebot gehören ein Textilreinigungsservice, eine rund um die Uhr besetzte Rezeption und ein Geldautomat/Bankdienstleistungen. Vor Ort gibt es Folgendes: Parken ohne Service (kostenlos).
Gastronomie
Besuche die Bar im Pool oder eine der 4 Bars/Lounges und gönn dir ein erfrischendes Getränk. Ein inbegriffenes Frühstücksbuffet wird täglich von 07:00 Uhr bis 10:30 Uhr angeboten.
Zimmer
Fühl dich in einem der 428 klimatisierten Zimmer mit Minibar und Flachbildfernseher wie zu Hause. Die Zimmer haben eigene Balkone. Ein WLAN-Internetzugang (kostenlos) ist ebenso verfügbar wie Satellitenempfang. Es gibt eigene Badezimmer mit Badewannen und Duschen (separat), die über Regenduschen und kostenlose Toilettenartikel verfügen.
Standort
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive in Cancún (Zona Hotelera) ist nur 10 Minuten Fußweg entfernt von: Hotelzone Strände und Einkaufszentrum La Isla. Diese Unterkunft mit All-inclusive-Leistungen ist 0,8 km von El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (Nationalpark) und 8,4 km von Playa Delfines entfernt.
Was ist in der Nähe?
Einkaufszentrum Kukulcan Plaza(0.2 Meilen)
Nichupté-Lagune(0.2 Meilen)
Playa Marlin(0.3 Meilen)
Museo Sensorial del Tequila(0.3 Meilen)
Hotelzone Strände(0.3 Meilen)
El Sol de Cancun(0.4 Meilen)
Einkaufszentrum La Isla(0.5 Meilen)
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (Nationalpark)(0.5 Meilen)
Isla Dorada(0.5 Meilen)
Luxury Avenue Boutique Mall(1 Meilen)
Playa Ballenas(1.7 Meilen)
Aquaworld(2 Meilen)
Playa Chac Mool(2.2 Meilen)
Oasis Arena(2.3 Meilen)
Einkaufszentrum Forum By The Sea(2.3 Meilen)
Flughafen Cancún (CUN)(13.1 Meilen)
Parkmöglichkeiten
Restaurant
Pool
Nichtraucher-Zimmer
Zimmerservice
Informationsschalter für Ausflüge
Standort
Boulevard Kukulcan km 12 Zona Hotelera, La Isla, Avenida Kukulkan, Cancún, Benito Juárez, Bundesstaat Quintana Roo, Mexiko
Einkaufszentrum Kukulcan Plaza (0.2 Meilen)
Nichupté-Lagune (0.2 Meilen)
Playa Marlin (0.3 Meilen)
Museo Sensorial del Tequila (0.3 Meilen)
Hotelzone Strände (0.3 Meilen)
El Sol de Cancun (0.4 Meilen)
Gästebewertungen zu Riu Palace Kukulkan - Adults Only - All Inclusive
9
Super
Basierend auf 5.504 verifizierten Bewertungen
Was Gäste sagen
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Im Riu Palace Kukulkan - Nur für Erwachsene - All Inclusive loben Reisende durchweg die makellosen Einrichtungen, das freundliche Personal und die moderne Strandlage. Das Feedback zu Speisen, Nachtleben und Wassertemperatur des Pools ist jedoch gemischter, mit gelegentlichen Beschwerden über Lärm oder Probleme beim Check-in.
Mehr erfahrenWar das hilfreich?
Was Gäste sagen
Im Riu Palace Kukulkan - Nur für Erwachsene - All Inclusive loben Reisende durchweg die makellosen Einrichtungen, das freundliche Personal und die moderne Strandlage. Das Feedback zu Speisen, Nachtleben und Wassertemperatur des Pools ist jedoch gemischter, mit gelegentlichen Beschwerden über Lärm oder Probleme beim Check-in.
Die Zimmer sind modern und bieten einen tollen Meerblick, obwohl einige Gäste harte Matratzen, dünne Wände und Straßen- oder Baulärm in bestimmten Bereichen bemängeln. Der Strand und die zahlreichen Pools sind beliebt, aber das Wasser kann warm sein und die Pools schließen frühzeitig. Die Auswahl an Speisen ist groß und viele genießen die Buffets und Restaurants, während andere sie als durchschnittlich bezeichnen, mit Wartezeiten und einem begrenzten Zimmerservice. Erwarten Sie ein sauberes, lebhaftes Resort nur für Erwachsene mit freundlichem Service und einer insgesamt entspannten Atmosphäre, aber nicht das stärkste Nachtleben oder die ruhigsten Zimmer.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Leistungen
Mehrere Pools (einschließlich einer Swim-up-Bar) und direkter Strandzugang sind die Highlights, mit täglichen Aktivitäten und Abendshows. Einige bemängeln warmes Wasser und frühe Poolschließungen, ein kleines Fitnessstudio/Spa und begrenztes Nachtleben vor Ort, obwohl Shuttlebusse zu RIU-Partys verkehren.
Ähnliche Gästebewertungen
10
Erica
21. Okt. 2025
·
Aufenthalt am 4 Nächte
Overall enjoyed our stay. Very clean property with staff constantly cleaning all times of the day. I liked how our room was cleaned multiple times a day. The proximity to the beach is nice and the beach is beautiful. The activities were really fun especially around the pool area. I don’t really like that they close the pool in the evening, but I understand that’s part of the cleaning procedure. Transportation to the Riu parties at caribe were convenient and the parties are very lively. I wish there was karaoke! I feel like that would be a really good activity to add, maybe even just showing videos to sing along on the Riu stage. We loved the big buffet area, a convenient area to reconvene with everyone in the party. Lots of variety and healthy options available like fresh fruit. The restaurants are very beautiful inside and I like how they are all colocated in the same area. The food is okay, our favorite was Krystal, the octopus main dish is a stand out for us. We would come back again :)
Overall enjoyed our stay. Very clean property with staff constantly cleaning all times of the day. I liked how our room was cleaned multiple times a day. The proximity to the beach is nice and the beach is beautiful. The activities were really fun especially around the pool area. I don’t really like that they close the pool in the evening, but I understand that’s part of the cleaning procedure. Transportation to the Riu parties at caribe were convenient and the parties are very lively. I wish there was karaoke! I feel like that would be a really good activity to add, maybe even just showing videos to sing along on the Riu stage. We loved the big buffet area, a convenient area to reconvene with everyone in the party. Lots of variety and healthy options available like fresh fruit. The restaurants are very beautiful inside and I like how they are all colocated in the same area. The food is okay, our favorite was Krystal, the octopus main dish is a stand out for us. We would come back again :)
10
MARIA
31. Aug. 2025
·
Aufenthalt am 3 Nächte
Property was amazing, it was clean and beautiful, room was big, nice and comfy. The fact that you don’t need to make reservations for dinner was great, we were able to try all the restaurants, and food was delicious with tons of options. Servers at the pool were on point checking in all the time and bringing the refills. The only thing that they don’t have is options for nightlife inside the hotel, they do take you to other locations for parties but nothing in the hotel, but if you want to relax, this is the place for you. Will definitely return.
Property was amazing, it was clean and beautiful, room was big, nice and comfy. The fact that you don’t need to make reservations for dinner was great, we were able to try all the restaurants, and food was delicious with tons of options. Servers at the pool were on point checking in all the time and bringing the refills. The only thing that they don’t have is options for nightlife inside the hotel, they do take you to other locations for parties but nothing in the hotel, but if you want to relax, this is the place for you. Will definitely return.
10
Juanita
4. Nov. 2025
·
Aufenthalt am 3 Nächte
The hotel staff, food and dining options, rooms and pools were all wonderful. I would like to see more night activities. The weekend we went to visit we had to get transportation to their hotel to enjoy the night life. I will definitely stay here again!!!
The hotel staff, food and dining options, rooms and pools were all wonderful. I would like to see more night activities. The weekend we went to visit we had to get transportation to their hotel to enjoy the night life. I will definitely stay here again!!!
10
Catherine L
6. Sept. 2025
·
Aufenthalt am 6 Nächte
Everything you need for an adult only resort. All the food is amazing. With it being small, it is nice and easy to get around! There is always something going on and if you want more of a party, free shuttle to their other resort theme nights.We will book again.
Everything you need for an adult only resort. All the food is amazing. With it being small, it is nice and easy to get around! There is always something going on and if you want more of a party, free shuttle to their other resort theme nights.We will book again.
10
Shaelynn
10. Dez. 2025
·
Aufenthalt am 7 Nächte
We had a wonderful stay, the property is clean and elegant, staff is friendly, always cleaning and your drinks are topped up regularly. Special shout out to Cocom- he’s fast, efficient and somehow knows which drink is for which person with incredible accuracy. He’s one of the many pool side servers. There’s an abundance of food variety at each meal, no excessively lineups. Cappuccino bar serving coffees and snacks and late night snacks at the other bars. The rooms as clean and modern. The beach is big with many chairs and umbrellas and the 2 main pools are big with one being heated and a swim up bar/pool for people who like to be close to constant top ups. Liquor is quality brands and there are fun classes and activities plus nightly shows. You won’t be disappointed coming to this resort. Being adults only the ages range from people in their late 20s to their 70s- it’s a chill vibe, all the guest are having fun, no negative energies- people dancing no one severely intoxicated even though liquor is endless so that’s a plus. The resort has activities you can pay additionally for like Cenota visits, parasailing, seadoo rentals and snorkeling if you want to go off the resort on guided tours. This is the place to go if you don’t want to be disappointed- the staff is wonderful - friendly smiling faces, constantly cleaning the floors and the windows. You won’t regret choosing this resort. Thanks for the great time, we will be back!
We had a wonderful stay, the property is clean and elegant, staff is friendly, always cleaning and your drinks are topped up regularly. Special shout out to Cocom- he’s fast, efficient and somehow knows which drink is for which person with incredible accuracy. He’s one of the many pool side servers. There’s an abundance of food variety at each meal, no excessively lineups. Cappuccino bar serving coffees and snacks and late night snacks at the other bars. The rooms as clean and modern. The beach is big with many chairs and umbrellas and the 2 main pools are big with one being heated and a swim up bar/pool for people who like to be close to constant top ups. Liquor is quality brands and there are fun classes and activities plus nightly shows. You won’t be disappointed coming to this resort. Being adults only the ages range from people in their late 20s to their 70s- it’s a chill vibe, all the guest are having fun, no negative energies- people dancing no one severely intoxicated even though liquor is endless so that’s a plus. The resort has activities you can pay additionally for like Cenota visits, parasailing, seadoo rentals and snorkeling if you want to go off the resort on guided tours. This is the place to go if you don’t want to be disappointed- the staff is wonderful - friendly smiling faces, constantly cleaning the floors and the windows. You won’t regret choosing this resort. Thanks for the great time, we will be back!
6
Susan
16. Okt. 2025
·
Aufenthalt am 5 Nächte
Beautiful view from the balcony The resort lacked activities
Beautiful view from the balcony The resort lacked activities
10
Spencer Alex
19. Nov. 2025
·
Aufenthalt am 5 Nächte
Great staff, FUN entertainment team
Great staff, FUN entertainment team
10
Camryn
19. Nov. 2025
·
Aufenthalt am 6 Nächte
This was our first time staying at a RIU and we absolutely loved it. The staff overall was incredibly nice and attentive. The hotel, facilities, and rooms were kept spotless. The restaurants for dinner were great with our favorite being the Asian fusion option. The gym is small but fits the need. I would recommend going before dinner to avoid the crowd. The only true drawback was for breakfast or lunch the only true option was the buffet. The buffet is huge with a large variety of options daily but it gets boring. I wish they had a sit down option by the pool or etc.
This was our first time staying at a RIU and we absolutely loved it. The staff overall was incredibly nice and attentive. The hotel, facilities, and rooms were kept spotless. The restaurants for dinner were great with our favorite being the Asian fusion option. The gym is small but fits the need. I would recommend going before dinner to avoid the crowd. The only true drawback was for breakfast or lunch the only true option was the buffet. The buffet is huge with a large variety of options daily but it gets boring. I wish they had a sit down option by the pool or etc.
10
Shanita
13. Nov. 2025
·
Aufenthalt am 5 Nächte
The staff here is fantastic! Really made my bf feel special on his birthday with cake and champagne. The resort is very clean and you see people in the cleaning 24/7. Direct beach access, multiple pools and access to the parties at another RIU. The restaurant are hit or miss and they could have more activities, but if you want a RIU on the more chill side this is the one for you.
The staff here is fantastic! Really made my bf feel special on his birthday with cake and champagne. The resort is very clean and you see people in the cleaning 24/7. Direct beach access, multiple pools and access to the parties at another RIU. The restaurant are hit or miss and they could have more activities, but if you want a RIU on the more chill side this is the one for you.
10
Matthew
23. Nov. 2025
·
Aufenthalt am 6 Nächte
Our trip to the Riu Palace Kukulkan was amazing. My wife and I stayed for six nights. Here is how we felt about everything: The room- we had a jr. suite ocean view. The view wasn’t the best as we were on the first floor for rooms and the roof of the lobby obstructed some of our view. We upgraded to elite club halfway through our trip and the 3rd floor ocean view was amazing. The rooms themselves were spotless, modern, and had the most amazing shower. Housekeeping was always very timely and responsive to any needs that arose. The food: The food was great! The elite club restaurant, steakhouse, and Asian were our favorites. We ate at the breakfast buffet every morning. There were many options and food was always fresh. Pools/Beach: There were 4 pools: one had a quite vibe, the next was an activities pool, the next had the swim up bar, and the final one was for elite club guests, and was pretty quiet. The beach was pristine and weather conditions permitting, great for swimming as well. Service: the staff is amazing! Rubi made sure we had a constant supply of snacks and drinks when we were at Daiquiri bar. Staff interactions were always wonderful and they went out of their way to be helpful. Activities: their evening programming was very good. They also have parties free of charge that you can attend at the nearby Riu Caribe. As far as programming at kukuklan, my wife and I enjoyed the silent disco, and the live singers on different nights were good as well.
Our trip to the Riu Palace Kukulkan was amazing. My wife and I stayed for six nights. Here is how we felt about everything: The room- we had a jr. suite ocean view. The view wasn’t the best as we were on the first floor for rooms and the roof of the lobby obstructed some of our view. We upgraded to elite club halfway through our trip and the 3rd floor ocean view was amazing. The rooms themselves were spotless, modern, and had the most amazing shower. Housekeeping was always very timely and responsive to any needs that arose. The food: The food was great! The elite club restaurant, steakhouse, and Asian were our favorites. We ate at the breakfast buffet every morning. There were many options and food was always fresh. Pools/Beach: There were 4 pools: one had a quite vibe, the next was an activities pool, the next had the swim up bar, and the final one was for elite club guests, and was pretty quiet. The beach was pristine and weather conditions permitting, great for swimming as well. Service: the staff is amazing! Rubi made sure we had a constant supply of snacks and drinks when we were at Daiquiri bar. Staff interactions were always wonderful and they went out of their way to be helpful. Activities: their evening programming was very good. They also have parties free of charge that you can attend at the nearby Riu Caribe. As far as programming at kukuklan, my wife and I enjoyed the silent disco, and the live singers on different nights were good as well.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Reinigung
Sauberkeit ist im gesamten Resort ein herausragendes Merkmal – Zimmer und öffentliche Bereiche sind makellos sauber und die Reinigung erfolgt häufig und aufmerksam. Dieser Standard wird in den Bewertungen immer wieder erwähnt.
Ähnliche Gästebewertungen
10
Ronald
24. Nov. 2025
·
Aufenthalt am 4 Nächte
The room and overall hotel was immaculate. The staff was extremely helpful and personable.
The room and overall hotel was immaculate. The staff was extremely helpful and personable.
10
Corina
20. Nov. 2025
·
Aufenthalt am 7 Nächte
very clean room, nice staff, new building
very clean room, nice staff, new building
10
todd
5. Jan. 2026
·
Aufenthalt am 5 Nächte
The place was kept clean and still looked brand new. Your staff is excellent.
The place was kept clean and still looked brand new. Your staff is excellent.
10
Tamara
16. Jan. 2026
·
Aufenthalt am 5 Nächte
I had a wonderful stay. The hotel is modern, clean and the staff is absolutely the best - courteous and always ready to help. Food was excellent as well. Would definitely go back.
I had a wonderful stay. The hotel is modern, clean and the staff is absolutely the best - courteous and always ready to help. Food was excellent as well. Would definitely go back.
10
Jessica
28. Nov. 2025
·
Aufenthalt am 7 Nächte
The rooms were clean everyday.
The rooms were clean everyday.
10
Shaelynn
10. Dez. 2025
·
Aufenthalt am 7 Nächte
We had a wonderful stay, the property is clean and elegant, staff is friendly, always cleaning and your drinks are topped up regularly. Special shout out to Cocom- he’s fast, efficient and somehow knows which drink is for which person with incredible accuracy. He’s one of the many pool side servers. There’s an abundance of food variety at each meal, no excessively lineups. Cappuccino bar serving coffees and snacks and late night snacks at the other bars. The rooms as clean and modern. The beach is big with many chairs and umbrellas and the 2 main pools are big with one being heated and a swim up bar/pool for people who like to be close to constant top ups. Liquor is quality brands and there are fun classes and activities plus nightly shows. You won’t be disappointed coming to this resort. Being adults only the ages range from people in their late 20s to their 70s- it’s a chill vibe, all the guest are having fun, no negative energies- people dancing no one severely intoxicated even though liquor is endless so that’s a plus. The resort has activities you can pay additionally for like Cenota visits, parasailing, seadoo rentals and snorkeling if you want to go off the resort on guided tours. This is the place to go if you don’t want to be disappointed- the staff is wonderful - friendly smiling faces, constantly cleaning the floors and the windows. You won’t regret choosing this resort. Thanks for the great time, we will be back!
We had a wonderful stay, the property is clean and elegant, staff is friendly, always cleaning and your drinks are topped up regularly. Special shout out to Cocom- he’s fast, efficient and somehow knows which drink is for which person with incredible accuracy. He’s one of the many pool side servers. There’s an abundance of food variety at each meal, no excessively lineups. Cappuccino bar serving coffees and snacks and late night snacks at the other bars. The rooms as clean and modern. The beach is big with many chairs and umbrellas and the 2 main pools are big with one being heated and a swim up bar/pool for people who like to be close to constant top ups. Liquor is quality brands and there are fun classes and activities plus nightly shows. You won’t be disappointed coming to this resort. Being adults only the ages range from people in their late 20s to their 70s- it’s a chill vibe, all the guest are having fun, no negative energies- people dancing no one severely intoxicated even though liquor is endless so that’s a plus. The resort has activities you can pay additionally for like Cenota visits, parasailing, seadoo rentals and snorkeling if you want to go off the resort on guided tours. This is the place to go if you don’t want to be disappointed- the staff is wonderful - friendly smiling faces, constantly cleaning the floors and the windows. You won’t regret choosing this resort. Thanks for the great time, we will be back!
10
Craig
22. Nov. 2025
·
Aufenthalt am 7 Nächte
Property was extremely clean, food was good quality and the staff were also very friendly. The location was beautiful for watching the sunrise, with clean sandy beaches.
Property was extremely clean, food was good quality and the staff were also very friendly. The location was beautiful for watching the sunrise, with clean sandy beaches.
10
rowena
24. Nov. 2025
·
Aufenthalt am 5 Nächte
Riu Kukulkán has a very good entertainment programs. I love the live music every night. Buffet is the best one among all the resorts I have stayed in the past. Room is clean , stuffs are friendly. I enjoy the stay very much. I highly recommend this resort. And I will come back again in the future.
Riu Kukulkán has a very good entertainment programs. I love the live music every night. Buffet is the best one among all the resorts I have stayed in the past. Room is clean , stuffs are friendly. I enjoy the stay very much. I highly recommend this resort. And I will come back again in the future.
10
LaWann
21. Nov. 2025
·
Aufenthalt am 3 Nächte
The accommodations, staff (all areas), management, food/ beverages, entertainment, activities, services and amenities were above 100%. this was my first time out of USA and RIU has set such a high standard for my next trip to the next destination. Every aspect of the RUI was impeccable..............words don't even say enough
The accommodations, staff (all areas), management, food/ beverages, entertainment, activities, services and amenities were above 100%. this was my first time out of USA and RIU has set such a high standard for my next trip to the next destination. Every aspect of the RUI was impeccable..............words don't even say enough
10
Natasha
15. Feb. 2026
·
Aufenthalt am 3 Nächte
Resort was clean and well maintained. Staff was nice. Exceeded my expectations.
Resort was clean and well maintained. Staff was nice. Exceeded my expectations.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Zimmer
Moderne, gut gepflegte Zimmer mit schönem Meerblick und guter Klimaanlage; viele empfinden sie als geräumig und komfortabel. Einige berichten von harten Kissen oder kleinen Doppelbetten, dünnen Wänden und Straßenlärm auf der Straßenseite sowie gelegentlich eingeschränktem Blick.
Ähnliche Gästebewertungen
8
Stephanie
10. Okt. 2025
·
Aufenthalt am 4 Nächte
The restaurants, waitstaff, food, and cocktails were excellent. I really appreciate that there were plenty of vegetarian options and multiple cuisines, but vegans would not have the easiest time finding meals here. The pools and beach and the areas around them were always clean, and attendants were always available to bring drinks or an umbrella. Entertainment was pretty meh for a five-star hotel (there were only 1-2 small activities/shows going on each night after the pool closed at 7pm, so you don't have much to do besides drink and eat or go back to your room). The room itself was also set up oddly, with a soaking tub in the center of the room, and the toilet and shower each in separate smaller rooms in pseudo-hallways divided by a partition. Room service was extremely limited for a resort of this size, and the housekeeping/restocking of room amenities was super inconsistent: I had to call multiple times to get things restocked, and it always took over a day. Housekeeping also walked into our room without knocking while we were still in bed (about 9am), which was off-putting. Overall it was a nice stay, but not at all what I'd expect from a supposedly five-star resort. If I were to go back to Cancun, I'd try another resort.
The restaurants, waitstaff, food, and cocktails were excellent. I really appreciate that there were plenty of vegetarian options and multiple cuisines, but vegans would not have the easiest time finding meals here. The pools and beach and the areas around them were always clean, and attendants were always available to bring drinks or an umbrella. Entertainment was pretty meh for a five-star hotel (there were only 1-2 small activities/shows going on each night after the pool closed at 7pm, so you don't have much to do besides drink and eat or go back to your room). The room itself was also set up oddly, with a soaking tub in the center of the room, and the toilet and shower each in separate smaller rooms in pseudo-hallways divided by a partition. Room service was extremely limited for a resort of this size, and the housekeeping/restocking of room amenities was super inconsistent: I had to call multiple times to get things restocked, and it always took over a day. Housekeeping also walked into our room without knocking while we were still in bed (about 9am), which was off-putting. Overall it was a nice stay, but not at all what I'd expect from a supposedly five-star resort. If I were to go back to Cancun, I'd try another resort.
6
Autymn
27. Nov. 2025
·
Aufenthalt am 8 Nächte
We come to Cancun a few times a year. Chose this resort because it was new. Beds/pillows were terrible- and service was the worst we’ve ever had at any resort. Servers/staff did not seem happy, especially bartenders. Pools are small, and the temps were off. Food was mid. Our friendliest waitress was Ana in the buffet every morning. Without her service- this would have gotten 0 stars. We had this trip booked for months, and when we arrived they tried putting us in 2 double beds with no upgrade option. The whole thing from start to finish was terrible. Save your money & go somewhere else.
We come to Cancun a few times a year. Chose this resort because it was new. Beds/pillows were terrible- and service was the worst we’ve ever had at any resort. Servers/staff did not seem happy, especially bartenders. Pools are small, and the temps were off. Food was mid. Our friendliest waitress was Ana in the buffet every morning. Without her service- this would have gotten 0 stars. We had this trip booked for months, and when we arrived they tried putting us in 2 double beds with no upgrade option. The whole thing from start to finish was terrible. Save your money & go somewhere else.
10
Alvaro
26. Okt. 2025
·
Aufenthalt am 14 Nächte
The hotel was spectacular. Very clean, fairly new, well maintained. Food was incredible. From restaurant options to the buffet. Quality of the food was excellent and fantastic choices. Staff was above and beyond. From the cleaning staff, to restaurants and bar staff, to service desk, to entertainment staff. A+++ Our room looked over the lagoon which was quite nice but I don’t think many rooms have this view. In looking at the rest of the rooms, I would likely stay away from the sides of the hotel rooms as the views from those rooms would be to the walls of the neighbouring hotels. The only thing to be aware of is that all rooms for more than double occupancy only have 2 double beds which are small for sharing. Hotel was spotless in all areas, pools, public areas/washrooms, hallways and bedrooms. Beach was beautiful and sea weed removal was done constantly.
The hotel was spectacular. Very clean, fairly new, well maintained. Food was incredible. From restaurant options to the buffet. Quality of the food was excellent and fantastic choices. Staff was above and beyond. From the cleaning staff, to restaurants and bar staff, to service desk, to entertainment staff. A+++ Our room looked over the lagoon which was quite nice but I don’t think many rooms have this view. In looking at the rest of the rooms, I would likely stay away from the sides of the hotel rooms as the views from those rooms would be to the walls of the neighbouring hotels. The only thing to be aware of is that all rooms for more than double occupancy only have 2 double beds which are small for sharing. Hotel was spotless in all areas, pools, public areas/washrooms, hallways and bedrooms. Beach was beautiful and sea weed removal was done constantly.
6
Viktor
23. Okt. 2025
·
Aufenthalt am 6 Nächte
It was very noisy from the road side, and at night sounded like a construction zone banging with hammers couldn’t even fall asleep.
It was very noisy from the road side, and at night sounded like a construction zone banging with hammers couldn’t even fall asleep.
6
Mustafa
24. Nov. 2025
·
Aufenthalt am 1 Nacht
Muss man mögen. Pool überfüllt mit brüllendem Gästen mit 2.0 Promille. Zimmer war jedoch sehr schön.
Muss man mögen. Pool überfüllt mit brüllendem Gästen mit 2.0 Promille. Zimmer war jedoch sehr schön.
10
REINIER
27. Nov. 2025
·
Aufenthalt am 6 Nächte
Everything was perfect except for the pillows in the room.
Everything was perfect except for the pillows in the room.
6
Anthony
9. Okt. 2025
·
Aufenthalt am 3 Nächte
The property it-self is very clean and nice. Buffet is great, but the other restaurants are just ok. Staff is very friendly. The downfall is the rooms are not soundproof, or remotely quiet. The noise from on street or the pool party as well as people in hall and ajoining room is very noisy. If you are looking for rest, relaxation, or peace and quiet you will not get it here.
The property it-self is very clean and nice. Buffet is great, but the other restaurants are just ok. Staff is very friendly. The downfall is the rooms are not soundproof, or remotely quiet. The noise from on street or the pool party as well as people in hall and ajoining room is very noisy. If you are looking for rest, relaxation, or peace and quiet you will not get it here.
4
Stephanie
4. Jan. 2026
·
Aufenthalt am 4 Nächte
You could see the beach from our room but it wasn't a straight beach view.
You could see the beach from our room but it wasn't a straight beach view.
8
Talaya
27. Okt. 2025
·
Aufenthalt am 5 Nächte
At the Hotel Riu Palace Kukulkan, the staff were friendly, accommodating and engaging. The property and decor was clean, beautiful and very well laid out. Our junior suite was on the side of the building and we still had a great view of the plush green gounds and stunning blue ocean. We were extremely disappointed about one thing. At check in they offered to upgrade us for $125 to a king size bed suite. That's how we found out our suite had 2 beds. We didn't take the upgrade and soon found out that the 2 beds were very small (will give Expedia feedback about that). The buffet had a nice variety of food. Breakfast was the best! For dinner we tried 2 of the 5 specialty restaurants, the Steakhouse and the Asian cuisine restaurant. Their food was flavorful and delicious! When we weren't in one of the pools or relaxing poolside, I played bingo and did water aerobic. They were always grilling some of the staple grilled foods plus something special daily. We enjoyed walking along and sitting on the beach and we had so much fun at silent disco, a mini concert with a local band and a musical showcase of Mexican culture. We went to a couple themed parties at a sister Riu property with more drinks and food there as well. For me this was a perfect balance of relaxation and fun.
At the Hotel Riu Palace Kukulkan, the staff were friendly, accommodating and engaging. The property and decor was clean, beautiful and very well laid out. Our junior suite was on the side of the building and we still had a great view of the plush green gounds and stunning blue ocean. We were extremely disappointed about one thing. At check in they offered to upgrade us for $125 to a king size bed suite. That's how we found out our suite had 2 beds. We didn't take the upgrade and soon found out that the 2 beds were very small (will give Expedia feedback about that). The buffet had a nice variety of food. Breakfast was the best! For dinner we tried 2 of the 5 specialty restaurants, the Steakhouse and the Asian cuisine restaurant. Their food was flavorful and delicious! When we weren't in one of the pools or relaxing poolside, I played bingo and did water aerobic. They were always grilling some of the staple grilled foods plus something special daily. We enjoyed walking along and sitting on the beach and we had so much fun at silent disco, a mini concert with a local band and a musical showcase of Mexican culture. We went to a couple themed parties at a sister Riu property with more drinks and food there as well. For me this was a perfect balance of relaxation and fun.
10
Matthew
23. Nov. 2025
·
Aufenthalt am 6 Nächte
Our trip to the Riu Palace Kukulkan was amazing. My wife and I stayed for six nights. Here is how we felt about everything: The room- we had a jr. suite ocean view. The view wasn’t the best as we were on the first floor for rooms and the roof of the lobby obstructed some of our view. We upgraded to elite club halfway through our trip and the 3rd floor ocean view was amazing. The rooms themselves were spotless, modern, and had the most amazing shower. Housekeeping was always very timely and responsive to any needs that arose. The food: The food was great! The elite club restaurant, steakhouse, and Asian were our favorites. We ate at the breakfast buffet every morning. There were many options and food was always fresh. Pools/Beach: There were 4 pools: one had a quite vibe, the next was an activities pool, the next had the swim up bar, and the final one was for elite club guests, and was pretty quiet. The beach was pristine and weather conditions permitting, great for swimming as well. Service: the staff is amazing! Rubi made sure we had a constant supply of snacks and drinks when we were at Daiquiri bar. Staff interactions were always wonderful and they went out of their way to be helpful. Activities: their evening programming was very good. They also have parties free of charge that you can attend at the nearby Riu Caribe. As far as programming at kukuklan, my wife and I enjoyed the silent disco, and the live singers on different nights were good as well.
Our trip to the Riu Palace Kukulkan was amazing. My wife and I stayed for six nights. Here is how we felt about everything: The room- we had a jr. suite ocean view. The view wasn’t the best as we were on the first floor for rooms and the roof of the lobby obstructed some of our view. We upgraded to elite club halfway through our trip and the 3rd floor ocean view was amazing. The rooms themselves were spotless, modern, and had the most amazing shower. Housekeeping was always very timely and responsive to any needs that arose. The food: The food was great! The elite club restaurant, steakhouse, and Asian were our favorites. We ate at the breakfast buffet every morning. There were many options and food was always fresh. Pools/Beach: There were 4 pools: one had a quite vibe, the next was an activities pool, the next had the swim up bar, and the final one was for elite club guests, and was pretty quiet. The beach was pristine and weather conditions permitting, great for swimming as well. Service: the staff is amazing! Rubi made sure we had a constant supply of snacks and drinks when we were at Daiquiri bar. Staff interactions were always wonderful and they went out of their way to be helpful. Activities: their evening programming was very good. They also have parties free of charge that you can attend at the nearby Riu Caribe. As far as programming at kukuklan, my wife and I enjoyed the silent disco, and the live singers on different nights were good as well.
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Dienstleistung
Das Personal in Restaurants, Bars, Pools und am Strand wird von vielen als freundlich und hilfsbereit beschrieben. Eine Minderheit berichtet von unbeständiger Erfahrung am Empfang und Verwirrung oder Enttäuschung über werbebasierte ‚Resort-Credits‘ und Flughafentransfers durch Drittanbieter.
Ähnliche Gästebewertungen
10
Juliet
5. Dez. 2025
·
Aufenthalt am 7 Nächte
Bra service hela vägen! Rummet städades 2 gånger om dagen, bra bemötande på restaurangen och topp service. Vid stranden hade vi också topp bemötande och bekvämlighet i form av servicen hela tiden.
Bra service hela vägen! Rummet städades 2 gånger om dagen, bra bemötande på restaurangen och topp service. Vid stranden hade vi också topp bemötande och bekvämlighet i form av servicen hela tiden.
10
Sarah
7. Okt. 2025
·
Aufenthalt am 6 Nächte
Wonderful resort! Bartender José at the lobby bar was incredible! He was friendly and cool, always had a smile on his face. Doorman Richard was great! Knowledgeable & always ready to help. Server Alexander at the steakhouse went above and beyond everytime we saw him! Such a young, charming guy! All of the staff at the resort were wonderful! No complaints at all. The facilities are lovely and the food is great! ((Especially for an all inclusive.)) Fun vibe for anyone no matter what you’re looking for. Will be back!
Wonderful resort! Bartender José at the lobby bar was incredible! He was friendly and cool, always had a smile on his face. Doorman Richard was great! Knowledgeable & always ready to help. Server Alexander at the steakhouse went above and beyond everytime we saw him! Such a young, charming guy! All of the staff at the resort were wonderful! No complaints at all. The facilities are lovely and the food is great! ((Especially for an all inclusive.)) Fun vibe for anyone no matter what you’re looking for. Will be back!
10
Tamara
16. Jan. 2026
·
Aufenthalt am 5 Nächte
I had a wonderful stay. The hotel is modern, clean and the staff is absolutely the best - courteous and always ready to help. Food was excellent as well. Would definitely go back.
I had a wonderful stay. The hotel is modern, clean and the staff is absolutely the best - courteous and always ready to help. Food was excellent as well. Would definitely go back.
10
Diana
29. Nov. 2025
·
Aufenthalt am 6 Nächte
La habitación muy limpia, la atención excelente, la comida deliciosa, restaurantes con buen sazón, excepto el Italiano. Playa limpia,tranquila. Espectaculos que hacen de la estancia muy amena.
La habitación muy limpia, la atención excelente, la comida deliciosa, restaurantes con buen sazón, excepto el Italiano. Playa limpia,tranquila. Espectaculos que hacen de la estancia muy amena.
10
Christopher
13. Nov. 2025
·
Aufenthalt am 6 Nächte
We have been to Cancun many times at many different resorts in this by far was the best stay we've had despite a couple of issues. Our first night our air conditioning was broken in a beautiful room but Pamela came to the rescue and made everything right and was more than accommodating. The issue was resolved we got to move rooms and ended up with a better view than we had to begin with. This was by far the cleanest resort, with the best food and the best drinks... not all just drinks sitting out in the sun and drink machines, but real bartenders actually shaking, hand-poured Margaritas and drinks, which is hard to find at many resorts. Also one of the best beaches I've ever been to and with the mall just across the street where you can go get a Starbucks coffee and many other upscale restaurants within walking distance. We never felt unsafe and took a bus down the road to the marina to get on the ferry to go to the island and never felt unsafe at all. We're already thinking about going back and for the first time ever we would definitely go back to the same resort property. For the price compared to the amenities it is definitely worth it. To be honest this resort is probably underpriced. Thank you to Pamela and the entire staff for a wonderful vacation!
We have been to Cancun many times at many different resorts in this by far was the best stay we've had despite a couple of issues. Our first night our air conditioning was broken in a beautiful room but Pamela came to the rescue and made everything right and was more than accommodating. The issue was resolved we got to move rooms and ended up with a better view than we had to begin with. This was by far the cleanest resort, with the best food and the best drinks... not all just drinks sitting out in the sun and drink machines, but real bartenders actually shaking, hand-poured Margaritas and drinks, which is hard to find at many resorts. Also one of the best beaches I've ever been to and with the mall just across the street where you can go get a Starbucks coffee and many other upscale restaurants within walking distance. We never felt unsafe and took a bus down the road to the marina to get on the ferry to go to the island and never felt unsafe at all. We're already thinking about going back and for the first time ever we would definitely go back to the same resort property. For the price compared to the amenities it is definitely worth it. To be honest this resort is probably underpriced. Thank you to Pamela and the entire staff for a wonderful vacation!
6
Carolina M
10. Sept. 2025
·
El servicio de transporte fue terrible desde el inicio, tuve que esperar más de 1 hora en el aeropuerto. Y el de regreso querían buscarme con más de 5 horas de anticipación a mi vuelo. No me dieron más alternativas y me tuve que ir en uber. Adicionalmente otra reserva del transporte dejo esperando a otros huéspedes q estaban en nuestra misma reserva y también se tuvieron que ir en uber. Llamamos a la compañía pero no atendieron
El servicio de transporte fue terrible desde el inicio, tuve que esperar más de 1 hora en el aeropuerto. Y el de regreso querían buscarme con más de 5 horas de anticipación a mi vuelo. No me dieron más alternativas y me tuve que ir en uber. Adicionalmente otra reserva del transporte dejo esperando a otros huéspedes q estaban en nuestra misma reserva y también se tuvieron que ir en uber. Llamamos a la compañía pero no atendieron
6
Aileen
14. Nov. 2025
·
Aufenthalt am 4 Nächte
The service in the restaurants and bars was amazing, but if you’re booking with the promise of the $850 resort credit, don’t hold your breathe. The resort credit is actually $10 or $20 coupons towards individual services, like a $300 massage, or $10 towards a romantic dinner. You can only use it once per person per stay. You essentially have no chance of using it. Completely misleading and more of a scam than not.
The service in the restaurants and bars was amazing, but if you’re booking with the promise of the $850 resort credit, don’t hold your breathe. The resort credit is actually $10 or $20 coupons towards individual services, like a $300 massage, or $10 towards a romantic dinner. You can only use it once per person per stay. You essentially have no chance of using it. Completely misleading and more of a scam than not.
10
katerina
25. Nov. 2025
·
Aufenthalt am 9 Nächte
The best riu I ever been! The staff and service is exceptional. We will be back soon
The best riu I ever been! The staff and service is exceptional. We will be back soon
2
Adrian
20. Nov. 2025
·
Aufenthalt am 5 Nächte
When I had planned my trip here where it says “all inclusive” food & drinks the bartenders were a bit confused I guess, because I was given a limit of 4 shots of alcohol each time I would ask for drinks stating I wanted 7 and they were also very rude saying things in Spanish thinking I didn’t understand it so I will not be booking here at this resort in the future
When I had planned my trip here where it says “all inclusive” food & drinks the bartenders were a bit confused I guess, because I was given a limit of 4 shots of alcohol each time I would ask for drinks stating I wanted 7 and they were also very rude saying things in Spanish thinking I didn’t understand it so I will not be booking here at this resort in the future
4
Trisha
31. Okt. 2025
·
Aufenthalt am 7 Nächte
Our check-in was a disaster and the staff at the front desk were extremely rude and unhelpful. They run a scam where they charge you for 2nd in room at 'last minute' premium rates, even though I notified them 2 months in advance that we would be a party of 2. I asked to speak to the General Manager, they sent me the activities co-ordinator. I wrote the GM personally and never got a response. The rest of the staff and experience was OK. There was construction throughout the night unyil 3 AM, and no apologies or make goods from the resort... you hear the traffic highway noise inside your room at all times. Food was OK. Drink was OK. I've worked in hospitality and tourism for 25 years and have been going to Mexico for that long... I will never book at a Riu property again. They had an opportunity to make good on the terrible start, but never caught up... they really need to focus more on Hospitality training. Unfortunately, they lost a client that could have booked many room nights with them throughout the year. If you look at my previous reviews, you will see that I don’t make bad reviews easily, as I have empathy for hard working hospitality & tourism staff. So take heed of this one. NOT RECOMMENDED!
Our check-in was a disaster and the staff at the front desk were extremely rude and unhelpful. They run a scam where they charge you for 2nd in room at 'last minute' premium rates, even though I notified them 2 months in advance that we would be a party of 2. I asked to speak to the General Manager, they sent me the activities co-ordinator. I wrote the GM personally and never got a response. The rest of the staff and experience was OK. There was construction throughout the night unyil 3 AM, and no apologies or make goods from the resort... you hear the traffic highway noise inside your room at all times. Food was OK. Drink was OK. I've worked in hospitality and tourism for 25 years and have been going to Mexico for that long... I will never book at a Riu property again. They had an opportunity to make good on the terrible start, but never caught up... they really need to focus more on Hospitality training. Unfortunately, they lost a client that could have booked many room nights with them throughout the year. If you look at my previous reviews, you will see that I don’t make bad reviews easily, as I have empathy for hard working hospitality & tourism staff. So take heed of this one. NOT RECOMMENDED!
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Standort
Strandlage in der Nähe von Einkaufsmöglichkeiten und Restaurants; mehrere Gäste erwähnen sicheren, fußläufigen Zugang und einfache Verkehrsanbindungen. Zimmer zur Straße können Straßenlärm aufnehmen, und Seetang kann die Strandbedingungen beeinträchtigen.
Ähnliche Gästebewertungen
8
SONAL
7. Okt. 2025
·
Aufenthalt am 3 Nächte
The ocean view was amazing, the beach could have been cleaner. Lot of weed on the shore , did not enjoy it
The ocean view was amazing, the beach could have been cleaner. Lot of weed on the shore , did not enjoy it
10
Wuendys Morejon
22. Okt. 2025
·
Aufenthalt am 4 Nächte
Best place I stayed in. Great service and location. Love the hotel and staff
Best place I stayed in. Great service and location. Love the hotel and staff
10
Kaichieh
15. Sept. 2025
·
Aufenthalt am 6 Nächte
Location is good but beach not really good
Location is good but beach not really good
6
Viktor
23. Okt. 2025
·
Aufenthalt am 6 Nächte
It was very noisy from the road side, and at night sounded like a construction zone banging with hammers couldn’t even fall asleep.
It was very noisy from the road side, and at night sounded like a construction zone banging with hammers couldn’t even fall asleep.
10
Christopher
13. Nov. 2025
·
Aufenthalt am 6 Nächte
We have been to Cancun many times at many different resorts in this by far was the best stay we've had despite a couple of issues. Our first night our air conditioning was broken in a beautiful room but Pamela came to the rescue and made everything right and was more than accommodating. The issue was resolved we got to move rooms and ended up with a better view than we had to begin with. This was by far the cleanest resort, with the best food and the best drinks... not all just drinks sitting out in the sun and drink machines, but real bartenders actually shaking, hand-poured Margaritas and drinks, which is hard to find at many resorts. Also one of the best beaches I've ever been to and with the mall just across the street where you can go get a Starbucks coffee and many other upscale restaurants within walking distance. We never felt unsafe and took a bus down the road to the marina to get on the ferry to go to the island and never felt unsafe at all. We're already thinking about going back and for the first time ever we would definitely go back to the same resort property. For the price compared to the amenities it is definitely worth it. To be honest this resort is probably underpriced. Thank you to Pamela and the entire staff for a wonderful vacation!
We have been to Cancun many times at many different resorts in this by far was the best stay we've had despite a couple of issues. Our first night our air conditioning was broken in a beautiful room but Pamela came to the rescue and made everything right and was more than accommodating. The issue was resolved we got to move rooms and ended up with a better view than we had to begin with. This was by far the cleanest resort, with the best food and the best drinks... not all just drinks sitting out in the sun and drink machines, but real bartenders actually shaking, hand-poured Margaritas and drinks, which is hard to find at many resorts. Also one of the best beaches I've ever been to and with the mall just across the street where you can go get a Starbucks coffee and many other upscale restaurants within walking distance. We never felt unsafe and took a bus down the road to the marina to get on the ferry to go to the island and never felt unsafe at all. We're already thinking about going back and for the first time ever we would definitely go back to the same resort property. For the price compared to the amenities it is definitely worth it. To be honest this resort is probably underpriced. Thank you to Pamela and the entire staff for a wonderful vacation!
10
Craig
22. Nov. 2025
·
Aufenthalt am 7 Nächte
Property was extremely clean, food was good quality and the staff were also very friendly. The location was beautiful for watching the sunrise, with clean sandy beaches.
Property was extremely clean, food was good quality and the staff were also very friendly. The location was beautiful for watching the sunrise, with clean sandy beaches.
10
Mariah Jeniece
1. Okt. 2025
·
Aufenthalt am 4 Nächte
Ocean view was great, watched sunrise from my balcony.
Ocean view was great, watched sunrise from my balcony.
10
Shanice
9. Sept. 2025
·
Aufenthalt am 4 Nächte
The hotel is amazing. It is in walking distance to high end stores. But you don't have to leave the resort if you don't want too. Conchi was amazing server at the dining hall!
The hotel is amazing. It is in walking distance to high end stores. But you don't have to leave the resort if you don't want too. Conchi was amazing server at the dining hall!
10
Kianesha
4. Nov. 2025
·
Aufenthalt am 3 Nächte
Room was very clean and the bartender at the Daiquiri bar was everything. Armando in Don Julio was awesome as well. Please bring tip $ cuz the staff deserves it. The area itself is walkable to shopping and the casino
Room was very clean and the bartender at the Daiquiri bar was everything. Armando in Don Julio was awesome as well. Please bring tip $ cuz the staff deserves it. The area itself is walkable to shopping and the casino
10
Michele N
13. Okt. 2025
·
Aufenthalt am 7 Nächte
Modern clean and staff was amazing. Location to shopping pharmacies and a 7-eleven
Modern clean and staff was amazing. Location to shopping pharmacies and a 7-eleven
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Gastronomie
Viele loben die Vielfalt und Qualität der Buffets und mehrerer Spezialitätenrestaurants, aber das Feedback zum Essen insgesamt ist gemischt. Einige hatten Wartezeiten, einen begrenzten Zimmerservice oder durchschnittliche/übergartete Gerichte, und einige fanden die Getränke zu schwach.
Ähnliche Gästebewertungen
4
Cory
13. Nov. 2025
·
Aufenthalt am 4 Nächte
Food was average and the room service was very disappointing.
Food was average and the room service was very disappointing.
10
Ievgen
18. Sept. 2025
·
Aufenthalt am 3 Nächte
Fantastic hotel with great dining options! Buffet was delicious (with crabs, ceviche and other seafood). 4 other restaurants give you a lot to choose from. Freshly squeezed juices - all fresh! Best hotel food I've had! Clean, spacious rooms. Staff was great! Shoutout to bartender Angel for making cocktails each evening for all guests - everynight new cocktail/mocktail options.
Fantastic hotel with great dining options! Buffet was delicious (with crabs, ceviche and other seafood). 4 other restaurants give you a lot to choose from. Freshly squeezed juices - all fresh! Best hotel food I've had! Clean, spacious rooms. Staff was great! Shoutout to bartender Angel for making cocktails each evening for all guests - everynight new cocktail/mocktail options.
10
Tamara
16. Jan. 2026
·
Aufenthalt am 5 Nächte
I had a wonderful stay. The hotel is modern, clean and the staff is absolutely the best - courteous and always ready to help. Food was excellent as well. Would definitely go back.
I had a wonderful stay. The hotel is modern, clean and the staff is absolutely the best - courteous and always ready to help. Food was excellent as well. Would definitely go back.
6
Jessica Judith
19. Okt. 2025
·
Aufenthalt am 4 Nächte
We are a big riu hotel travelers but this one was not much to our liking. The food was not great and the pool bars were not so good. There are much better riu’s hotels in Cancun.
We are a big riu hotel travelers but this one was not much to our liking. The food was not great and the pool bars were not so good. There are much better riu’s hotels in Cancun.
8
Annie
18. Nov. 2025
·
Aufenthalt am 11 Nächte
Spa & GYM are too small, no heat whirlpool. Buffet has a lot of choice and food quality is better than average. Unfortunately Speciality restaurants are very disappointed especially Asian food and the steak house menu is too simple and both steak and lobster were over cook and not hot enough. But the services excellent. Room is clean and good size.
Spa & GYM are too small, no heat whirlpool. Buffet has a lot of choice and food quality is better than average. Unfortunately Speciality restaurants are very disappointed especially Asian food and the steak house menu is too simple and both steak and lobster were over cook and not hot enough. But the services excellent. Room is clean and good size.
10
rowena
24. Nov. 2025
·
Aufenthalt am 5 Nächte
Riu Kukulkán has a very good entertainment programs. I love the live music every night. Buffet is the best one among all the resorts I have stayed in the past. Room is clean , stuffs are friendly. I enjoy the stay very much. I highly recommend this resort. And I will come back again in the future.
Riu Kukulkán has a very good entertainment programs. I love the live music every night. Buffet is the best one among all the resorts I have stayed in the past. Room is clean , stuffs are friendly. I enjoy the stay very much. I highly recommend this resort. And I will come back again in the future.
6
Lisa
18. Sept. 2025
·
Aufenthalt am 7 Nächte
This was a decent resort pretty clean they did really well with keeping up with the sargassum on the beach. Service was great at the pools. Wasn’t impressed with the food options. The restaurants were small and all of them were hot. Not air conditioned well at all. We ended up leaving the resort 3x to eat food much better and it didn’t affect my stomach like the resorts food had. My room was on the ninth floor great view but again it was not very cool in my room. The worst part for me was on my last morning I woke up at 7am to get ready to check out and catch my flight and NO water!!! No explanation just that they were working on it. I understand things happen but I had to spend my travel day unshowered. Luckily we had 3 large bottles of water in our mini fridge that was cold we used to freshen up. I did enjoy myself but I really don’t think I’d recommend this resort and definitely won’t be coming back
This was a decent resort pretty clean they did really well with keeping up with the sargassum on the beach. Service was great at the pools. Wasn’t impressed with the food options. The restaurants were small and all of them were hot. Not air conditioned well at all. We ended up leaving the resort 3x to eat food much better and it didn’t affect my stomach like the resorts food had. My room was on the ninth floor great view but again it was not very cool in my room. The worst part for me was on my last morning I woke up at 7am to get ready to check out and catch my flight and NO water!!! No explanation just that they were working on it. I understand things happen but I had to spend my travel day unshowered. Luckily we had 3 large bottles of water in our mini fridge that was cold we used to freshen up. I did enjoy myself but I really don’t think I’d recommend this resort and definitely won’t be coming back
10
Aparna
10. Dez. 2025
·
Aufenthalt am 5 Nächte
It’s a new hotel, staff was courteous. Hotel was very clean, food was average not much variety but otherwise a great place to stay.
It’s a new hotel, staff was courteous. Hotel was very clean, food was average not much variety but otherwise a great place to stay.
8
Talaya
27. Okt. 2025
·
Aufenthalt am 5 Nächte
At the Hotel Riu Palace Kukulkan, the staff were friendly, accommodating and engaging. The property and decor was clean, beautiful and very well laid out. Our junior suite was on the side of the building and we still had a great view of the plush green gounds and stunning blue ocean. We were extremely disappointed about one thing. At check in they offered to upgrade us for $125 to a king size bed suite. That's how we found out our suite had 2 beds. We didn't take the upgrade and soon found out that the 2 beds were very small (will give Expedia feedback about that). The buffet had a nice variety of food. Breakfast was the best! For dinner we tried 2 of the 5 specialty restaurants, the Steakhouse and the Asian cuisine restaurant. Their food was flavorful and delicious! When we weren't in one of the pools or relaxing poolside, I played bingo and did water aerobic. They were always grilling some of the staple grilled foods plus something special daily. We enjoyed walking along and sitting on the beach and we had so much fun at silent disco, a mini concert with a local band and a musical showcase of Mexican culture. We went to a couple themed parties at a sister Riu property with more drinks and food there as well. For me this was a perfect balance of relaxation and fun.
At the Hotel Riu Palace Kukulkan, the staff were friendly, accommodating and engaging. The property and decor was clean, beautiful and very well laid out. Our junior suite was on the side of the building and we still had a great view of the plush green gounds and stunning blue ocean. We were extremely disappointed about one thing. At check in they offered to upgrade us for $125 to a king size bed suite. That's how we found out our suite had 2 beds. We didn't take the upgrade and soon found out that the 2 beds were very small (will give Expedia feedback about that). The buffet had a nice variety of food. Breakfast was the best! For dinner we tried 2 of the 5 specialty restaurants, the Steakhouse and the Asian cuisine restaurant. Their food was flavorful and delicious! When we weren't in one of the pools or relaxing poolside, I played bingo and did water aerobic. They were always grilling some of the staple grilled foods plus something special daily. We enjoyed walking along and sitting on the beach and we had so much fun at silent disco, a mini concert with a local band and a musical showcase of Mexican culture. We went to a couple themed parties at a sister Riu property with more drinks and food there as well. For me this was a perfect balance of relaxation and fun.
10
Camryn
19. Nov. 2025
·
Aufenthalt am 6 Nächte
This was our first time staying at a RIU and we absolutely loved it. The staff overall was incredibly nice and attentive. The hotel, facilities, and rooms were kept spotless. The restaurants for dinner were great with our favorite being the Asian fusion option. The gym is small but fits the need. I would recommend going before dinner to avoid the crowd. The only true drawback was for breakfast or lunch the only true option was the buffet. The buffet is huge with a large variety of options daily but it gets boring. I wish they had a sit down option by the pool or etc.
This was our first time staying at a RIU and we absolutely loved it. The staff overall was incredibly nice and attentive. The hotel, facilities, and rooms were kept spotless. The restaurants for dinner were great with our favorite being the Asian fusion option. The gym is small but fits the need. I would recommend going before dinner to avoid the crowd. The only true drawback was for breakfast or lunch the only true option was the buffet. The buffet is huge with a large variety of options daily but it gets boring. I wish they had a sit down option by the pool or etc.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
10
Jörn
14. Apr. 2026
·
Aufenthalt am 11 Nächte
Es war das beste Hotel was wir je hatten. Elite Club ist sehr empfehlenswert. Personal, Zimmer, Sauberkeit, Verpflegung alles top.
Es war das beste Hotel was wir je hatten. Elite Club ist sehr empfehlenswert. Personal, Zimmer, Sauberkeit, Verpflegung alles top.
8
Venugopal
3. Apr. 2026
·
Aufenthalt am 3 Nächte
Vwrybgood
Vwrybgood
10
Nikolai
21. Dez. 2025
·
Aufenthalt am 10 Nächte
Wir hatten einen außergewöhnlichen Aufenthalt. Die mexikanische Gastfreundlichkeit - das Hotelpersonal - war herausragend. Ich möchte Omar und Sergio in der Loungebar hervorheben. Perfekte Bartender! Die Zimmer waren exzellent und sauber. Das Essen Delicious. Das Entertainment mit den RIU Partys ein riesiger Spaß. Insgesamt ein perfekter Aufenthalt, in einem Hotel, dass seine 5* mehr als verdient.
Wir hatten einen außergewöhnlichen Aufenthalt. Die mexikanische Gastfreundlichkeit - das Hotelpersonal - war herausragend. Ich möchte Omar und Sergio in der Loungebar hervorheben. Perfekte Bartender! Die Zimmer waren exzellent und sauber. Das Essen Delicious. Das Entertainment mit den RIU Partys ein riesiger Spaß. Insgesamt ein perfekter Aufenthalt, in einem Hotel, dass seine 5* mehr als verdient.
10
Caroline
2. Dez. 2025
·
Aufenthalt am 7 Nächte
Schönes Zimmer, immer sauber. Super Essen, freundliches Personal
Schönes Zimmer, immer sauber. Super Essen, freundliches Personal
6
Mustafa
24. Nov. 2025
·
Aufenthalt am 1 Nacht
Muss man mögen. Pool überfüllt mit brüllendem Gästen mit 2.0 Promille. Zimmer war jedoch sehr schön.
Muss man mögen. Pool überfüllt mit brüllendem Gästen mit 2.0 Promille. Zimmer war jedoch sehr schön.
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 18:00
Vor 12:00
Haben Sie eine Frage?
Sofortige KI-Antworten basieren auf den Informationen des Hotels.
Preise für kommende Reisedaten
September 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Oktober 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Günstiger
Teurer
Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-09-18: NO DATA
- 2026-09-19: 728.7204658081055USD
- 2026-09-20: 662.8230607482909USD
- 2026-09-21: 662.1588005004883USD
- 2026-09-22: 662.1588005004883USD
- 2026-09-23: 1122.9242770935057USD
- 2026-09-24: 1189.9590728149412USD
- 2026-09-25: 1143.717353387451USD
- 2026-09-26: 1076.3601311645507USD
- 2026-09-27: 681.3071653381347USD
- 2026-09-28: 662.8230607482909USD
- 2026-09-29: 662.8230607482909USD
- 2026-09-30: 2006.9029120727537USD
- 2026-10-01: 1825.741956225586USD
- 2026-10-02: 1780.6462451171874USD
- 2026-10-03: 1408.431402770996USD
- 2026-10-04: 706.740184588623USD
- 2026-10-05: 662.8230607482909USD
- 2026-10-06: 659.8597776367187USD
- 2026-10-07: 1450.045720385742USD
- 2026-10-08: 1470.7285186889646USD
- 2026-10-09: 1423.45961652832USD
- 2026-10-10: 1379.5209135131836USD
- 2026-10-11: 676.1994867614745USD
- 2026-10-12: 661.6769823669433USD
- 2026-10-13: 673.8563246765136USD
- 2026-10-14: 1581.9229237182617USD
- 2026-10-15: 1588.7600190185547USD
- 2026-10-16: 1530.9606196777343USD
- 2026-10-17: 1472.004352368164USD
- 2026-10-18: 985.5001749023437USD
- 2026-10-19: 991.1207792541503USD
- 2026-10-20: 1915.900869555664USD
- 2026-10-21: 2172.431997766113USD
- 2026-10-22: 1973.7002688964842USD
- 2026-10-23: NO DATA
- 2026-10-24: 1380.3857619995117USD
- 2026-10-25: 992.2776472229003USD
- 2026-10-26: 991.1207792541503USD
- 2026-10-27: 1319.4185678222655USD
- 2026-10-28: 1319.4185678222655USD
- 2026-10-29: 1371.4337674438475USD
- 2026-10-30: 1564.653418395996USD
- 2026-10-31: 1475.4748161499022USD
- 2026-11-01: 1147.177097644043USD
- 2026-11-02: 1140.404739868164USD
- 2026-11-03: 1621.1193928833006USD
- 2026-11-04: NO DATA
- 2026-11-05: 1714.6609119262694USD
- 2026-11-06: 1696.2716716308591USD
- 2026-11-07: 1268.5602361694334USD
- 2026-11-08: 1238.3187041748047USD
- 2026-11-09: 1229.248864904785USD
- 2026-11-10: 1712.445963769531USD
- 2026-11-11: NO DATA
- 2026-11-12: 1759.844621228027USD
- 2026-11-13: 1681.2751260131836USD
- 2026-11-14: 1629.217328540039USD
- 2026-11-15: NO DATA
- 2026-11-16: 1147.177097644043USD
- 2026-11-17: 2048.830968469238USD
- 2026-11-18: 2048.830968469238USD
Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt. Bitte beachten Sie, dass diese Unterkunft keine Namensänderungen in Buchungen akzeptiert. Der Name auf der Buchung muss mit dem Namen des Gastes übereinstimmen, der eincheckt und in der Unterkunft übernachtet. Es ist ein Lichtbildausweis erforderlich. Wenn eine Zimmerreservierung einen kostenlosen Hin- und Rücktransfer zum Flughafen beinhaltet, ist es wichtig, auf die Nachricht des Anbieters zu antworten, um den Shuttleservice zu arrangieren.
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Der Name auf der Kreditkarte, die an der Rezeption für die Abrechnung der Zusatzkosten benutzt werden soll, muss mit dem Namen übereinstimmen, auf den das Zimmer reserviert wurde
- Diese Unterkunft akzeptiert Kreditkarten; Bargeld wird nicht akzeptiert.
- Diese Unterkunft behält sich das Recht vor, für die Kreditkarte des Gastes vor der Anreise eine Vorab-Autorisierung durchzuführen.
- Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher, einem Rauchmelder und einem Erste-Hilfe-Kasten ausgestattet
- Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
- Bitte beachte, dass kulturelle Normen und Gastrichtlinien je nach Land und Unterkunft unterschiedlich sein können. Die aufgeführten Richtlinien wurden von der Unterkunft zur Verfügung gestellt.
- Für Massageanwendungen und Behandlungen im Wellnessbereich sind Voranmeldungen erforderlich. Bitte setze dazu vor der Anreise mit dieser Unterkunft in Verbindung. Die entsprechenden Kontaktinformationen findest du auf deiner Buchungsbestätigung.
- Kinder, die jünger als 18 Jahre sind, haben keinen Zutritt zu dieser Unterkunft, die nur für Erwachsene buchbar ist.
- In dieser Unterkunft sind keine Haustiere gestattet, auch keine ausgebildeten Tiere wie z. B. Blindenhunde.
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Restaurant
Pool
Nichtraucher-Zimmer
Zimmerservice
Informationsschalter für Ausflüge
Dienstleistungen
Informationsschalter für Ausflüge
Reinigung
Geldwechsel
Safe
Geldautomat
Gepäckaufbewahrung
Ausgewiesene Raucherzone
Waschsalon mit Selbstbedienung
24-Hour Front Desk
Concierge Services
Aktivitäten
Pool
Privatstrand
Garten
Strand (in der Nähe)
Pool im Freien
Evening Entertainment
Gartenmöbel
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Allgemein
Zimmerservice
Restaurant
Nichtraucher-Zimmer
Whirlpool/Jacuzzi
Dampfsauna
Massage
Solarium
Spa & Wellness Center
Friseur/Schönheitssalon
Pool-Bar
Picknickplatz/-tische
Frühstück auf dem Zimmer
Nur für Erwachsene
Beach Sun Loungers
Snack Bar/Deli
Parkmöglichkeiten
Parkmöglichkeiten
Kostenfreies Parken
Parking Onsite
Internet
Kostenloses W-LAN