WELLSTAY Namba

The rooms were dark and quiet. The beds were a bit firmer but we all had a good night’s sleep. There isn’t tons of space in the room for opening suitcases but they had coin lockers (500 yen) for our luggage before check in which was really appreciated. It’s easy to find and there is an ice and drink machine during specific hours. We had a nice time in Osaka.

Nettes Personal, gratis Getränkebar von 15 bis 22Uhr, Mikrowelle im Zimmer, genug Platz für 4 Personen. Man hat einige Einkaufsmöglichkeiten gleich in der Nähe und auch die Anbindung der Öffentlichenverkehrsmittel ist gut. Leider war unser Zimmer an der Straßenseite und die Wände nach außen sind nicht so gut gedämmt, daher hört man den Straßenlärm sehr stark, Abends (ab ca 21Uhr) sind immer viele Motorräder unterwegs gewesen, das hat den Schlaf gestört.

Dormitory style stay with bunk beds. This was our 2nd stay this trip. Open windows available for fresh air into the room. Had both smallest room and this room which was larger. If you are planning to spend time in the room then this larger room was the better choice. Staff extremely helpful! We’re grateful for their help finding a room on the day of our arrival in Japan due to a problem with the original room that was booked but not what was advertised. My review of this property doesn’t take that into account. Lockers available to store luggage before checkin or after check out. Make sure you have 500yen coin per locker or exchange money for change at reception. Added benefit of complementary hot & cold drinks after check in until evening. My children loved the hot cocoa. Within walking distance of Namba main area and station … even pushing suit cases. Well-stay has a number of other property types in Osaka which we will also consider for our next stay.

ランドリーの乾燥機だけ、２時間しても全く乾いていなかったのでそれだけが残念でしたが、他は全て満足です。

Liked the free drinks and free laundry. At night it was a little noisy and I couldn’t use the hard pillows. Hotel is very close to everything. Made the trip to USJ a breeze. Staff were very helpful.

The property was not badly located. Restaurants and convienice stores were close by. The station not too far away as well as the main shopping area. The hotel itself is old. You can hear everything that goes on as there is not much sound proofing. There are laundry facilities but they are not commercial so it takes forever to dry clothes. Coffee is available but only during check-in times which is 3pm to around 10pm. Nothing available in the morning. The hotel is well priced so cant complain.

The hotel makes great use of limited space and has everything needed to make light meals in the room. Good laundry facilities - you pay for the drier but the washing machine is no charge. Fairly convenient to Namba Station.

The property is very close to namba station. The staff are very nice. Their laundry facility. The offer free beverages from 1500 to 2200

Nice place but the washer and dryers need attention. Should have more or replace the ones that don’t work, there’s only two sets for a whole hotel of people. And one is out of order

It was a good location. Small as all hotels in Japan, but it was clean. The only issue was the laundry, the dryer did not work and the clothes were all wet.

In my opinion, this place was actually my top hotel to stay at. Great location, right in the heart of Osaka. Walking distance was perfect to everything. The hotel itself was super clean, and pretty spacious for the deluxe family room (accommodate up to 4 people) was perfect. The staff was very helpful and nice. They are right on time. So if your check in is at 3pm, then your check in is at 3pm sharp! They also have a great service for Luggage if you are traveling to another hotel (Tokyo) they do have it which costs $25 fee, which was well worth it!!! if we ever come back to Osaka, this will be my go to hotel! 5 stars in my opinion.

Our room was clean and comfortable. The room size is very small, but sufficient when traveling with my 3 kids. The shower room was spacious!

Very clean

The place was okay, it was way too small to accommodate 4 people. It was though to move around within the room. The beds were VERY uncomfortable and hard, is why I gave them a 3 star rating; after walking over 20,000 a day, is definitely not the way to end the day… all of us woke up with back and shoulder pain. Not sure if they truly cleaned the room as they should have since we found used socks from previous guests while we were making sure we didn’t leave anything behind.

清潔度有待加強，床鋪底部邊緣、洗衣烘衣機、地板等等打掃不徹底，5人房住宿顯得擁擠，但平價而且方便，偏向青年旅館的性質，大廳提供咖啡、茶包，讓早起就能來一杯熱 飲，是貼心的服務。

Room was spotless everything was perfect. The lockers they have are perfect for luggage

Nice bedrooms. Lobby and commune areas were very dirty. Specially the soda, ice and coffee machine. Laundry room in the 1st floor was too. Full of hair and dust everywhere.

The location was great, not far from the subway and the shops/eating places. Our room was small but clean. The bunk beds were not the easiest to up and down but ok. Staff were very friendly and very helpful at check in. All in all a good stay.

Good sized rooms with efficient layouts due to the bunk beds which makes it feel larger than it is. Staff and service is extremely limited. We stayed for 3 nights and there was no housekeeping at all, not even trash and towel service which is standard with this level of hotel. Also a safety concern if they are not getting into the rooms on a regular basis? There is no front desk and staff are not visible. Hours they are on site is unclear. There is a sign to ring a bell For service but was not able to locate the bell. We sent our luggage ahead to them and they were responsive on email and stored our luggage in on site lockers for 500 yen per locker. The window sill in the room was very very dusty and dirty. Other parts of the room appear reasonably clean. The pillows are very uncomfortable (they are the ones with beads inside and limited cushioning). We have seen these pillows at other hotels and are common in Japan. However other hotels have a softer option also available but the Wellstay Namba did not. The staff suggested that we use towels to make it softer. We used the inflatable pillows from our flight. Overall this is a solid choice for a budget conscious traveller. But if you are wanting a bit more service you will not find that here.

衛生面が非常に汚くて、汚れがそのままだったり、ホテルの部屋が入ったばっかりなのに誰かが使ったスプーンが置いてあったり 目に見える埃がたくさんあったり、、コインランドリーは、汚れがすごくて洗ったはずなのに服が汚れて汚れの色うつりが最悪でした。 洗濯機の周りも茶色の汚れが垂れてて本当に不快でした。 部屋は小さいので、暖房つけるとすぐ喉が痛くなり、加湿器がないので注意です。

Good Hotel overall, room size is perfect for a family of four, only inconvenience is the 10min walk to train station…

Hotel was clean a good value for the great location. The upper bunk beds in the family room could have safer fall protection railings as my kids could easily roll under the railing and fall. The front facing room are extremely noisy at night with cars and motorcycles revving their engines until late at night.

Good location however can be loud at night with nightime traffic. Functional accommodations with no frills. Self check in was easy and staff was knowledgeable and efficient. Please update pillows as the beaded pillows was hard and uncomfortable. Option for softer pillows would be appreciated however duvet covers were very comfortable.

This property was VERY compact. Our room was very compact to the point where it was almost uncomfortable. Only one elevator almost was an inconvenience since it seemed like the stairs were inaccessible. But the biggest brightside is the free drink station and the easy check in and check out. Definitely would come again but maybe with less people per room.

For family of 4 too small and crowded Not a comfortable stay.

The pillows were like bricks

The hotel is convenient for the sights but the rooms are tiny and the beds and pillows are super uncomfortable

Bien Aunque no hay limpieza de habitación Hay q solicitar el cambio de toallas en habitación Salida es 10am Salida a metro Namba núm 32 No hay pijamas como en otros hoteles Máquina de bebidas de 7pm a 10pm Frigobar microondas Okk Habitación. Sin ventana Todo pasable

The location was great, not far from the subway and the shops/eating places. Our room was small but clean. The bunk beds were not the easiest to up and down but ok. Staff were very friendly and very helpful at check in. All in all a good stay.

The Pros: The room was large for the four of us. My kids loved the bunkbed. It was nice that there were complimentary beverages (3p-10p). It was nice that there were laundry machines to use. Note: dryer does not dry bulk items. You must hang dry damp clothes in your own room. It was nice that Namba is a short walk from the hotel. It was nice to have a few restaurants, 7/11, and Family Mart nearby, and a 100 yen store to browse. And it was nice that the Namba Yasaka Shrine is in the backyard. The cons: sounds like a racetrack outside the window from the road (out of the hotel's control). If you're tired enough, you will sleep through it. My last point is 100% speculative (maybe my paranoia). My respiratory system reacts to mold quickly, i.e. asthma flares. When I'm outside strolling, I'm fine. When I'm inside the room, the wheezing and breathing get heavy. I think the split heat pump system may not be cleaned frequently. All I can recommend is to clean the appliance, OR add a mobile air cleansing unit. Overall, quite satisfied with the stay.

Overall it was a good place and near train stations especially Namba. The refrigerator in the room was not working. Also the staff was hard to reach, and when we tried to call her, no response but we could hear her talking. Apparently on the phone. Tried to get her attention and she closed the door in front of us. Never came out to check what we needed at all. For that the service wasn't good. The pillows were really hard and not comfortable for sleep.

The staff were incredibly helpful. The property was in a great location to walk to food and shopping. Thank you!

The check in process was not great as we talked to an avatar not really knowing if we were talking with someone. Also the room was super small and the pillows were super hard.

The staff were incredibly helpful. The property was in a great location to walk to food and shopping. The studio had everything we needed for a family of four. Thank you!

Amazing and sociable staff

Staff was very accommodating, always smiles and polite.

The location was great, not far from the subway and the shops/eating places. Our room was small but clean. The bunk beds were not the easiest to up and down but ok. Staff were very friendly and very helpful at check in. All in all a good stay.

Good sized rooms with efficient layouts due to the bunk beds which makes it feel larger than it is. Staff and service is extremely limited. We stayed for 3 nights and there was no housekeeping at all, not even trash and towel service which is standard with this level of hotel. Also a safety concern if they are not getting into the rooms on a regular basis? There is no front desk and staff are not visible. Hours they are on site is unclear. There is a sign to ring a bell For service but was not able to locate the bell. We sent our luggage ahead to them and they were responsive on email and stored our luggage in on site lockers for 500 yen per locker. The window sill in the room was very very dusty and dirty. Other parts of the room appear reasonably clean. The pillows are very uncomfortable (they are the ones with beads inside and limited cushioning). We have seen these pillows at other hotels and are common in Japan. However other hotels have a softer option also available but the Wellstay Namba did not. The staff suggested that we use towels to make it softer. We used the inflatable pillows from our flight. Overall this is a solid choice for a budget conscious traveller. But if you are wanting a bit more service you will not find that here.

Excellent for a stay in Namba. Great staff, great location.

We had a comfortable overnight stay in Wellstay Namba. The staff KD is very accommodating!

Room too small for family of 4. Not much of services provided because it was mostly self-service. Location was near Namba which was good and convenient

Convenient to transportation

난카이 난바역에서 걸어서 7분정도 거리에 있어요. 도톤보리까지 가는덴 좀 멀지만, 공항갈땐 편한 위치! 큰 길가 한복판에 있어 택시도 잘 잡혀요. 아이1 어른2 갔는데 쿼드룸 침대가 4개라 편하게 잘 잤어요 화장실 욕실은 좁긴 하지만 수압이 좋아 따뜻한 물도 콸콸 잘 나왔네요! 짐 두는 공간이 좁아 캐리어 하나 정도만 열 수 있는게 단점. 그래도 가격이 저렴한 편이고 가족여행 숙소로 만족해요

The place is just short walks to trains and shops and convenience stores

It was close to everything

Perfect location. Dotonbori, Denden-Town, Shinsaibashi all in walking distance. Yasaka Shrine just behind the hotel. Konbini around the corner.

The location was great, not far from the subway and the shops/eating places. Our room was small but clean. The bunk beds were not the easiest to up and down but ok. Staff were very friendly and very helpful at check in. All in all a good stay.

Great spot

Situation géographique top, hôtel très bien, accueil parfait.

Very nice place to stay! Good location!

Wellstay Namba was close to restaurants and convenience stores and just about a 20-minute stroll through cool and interesting areas to Dotonbori St. The hotel had a 24-hour free coffee/soda/etc. station in the lobby, which we loved. The room was small but had all we needed plus a large tv and dishes for the food we brought in. The bunk beds were fun and gave the kids their own space. Wellstay Namba really did well with all the amenities and conveniences.

The lobby is comfortable and attractive with vending machines and lounging and working spaces, and the free drink station was great (I loved the cappuccinos and my son loved the soda). We walked back from Dotonbori St. to the hotel, and the route was full of character and charm. Busy area with of restaurants and convenience stores very close by. The room was small but had all we needed plus a large tv and dishes for the food we brought in. The bunk beds were fun.

Nettes Personal, gratis Getränkebar von 15 bis 22Uhr, Mikrowelle im Zimmer, genug Platz für 4 Personen. Man hat einige Einkaufsmöglichkeiten gleich in der Nähe und auch die Anbindung der Öffentlichenverkehrsmittel ist gut. Leider war unser Zimmer an der Straßenseite und die Wände nach außen sind nicht so gut gedämmt, daher hört man den Straßenlärm sehr stark, Abends (ab ca 21Uhr) sind immer viele Motorräder unterwegs gewesen, das hat den Schlaf gestört.

スタッフの方の対応が親切で良かったです。 難波駅まで近く便利でした。 １階のドリンクサービスが良かったです。 ドリンクサービスで早朝（６時ぐらい）からモーニングコーヒーをいただけたらもっと良かったです。 洗濯洗剤と洗濯機の使用が無料はよかったです。 近隣に多数の飲食店があり便利でした。

地點離伏見地鐵很近，床很好睡，飲料機的飲料很好喝，日式早餐也很傳統，是個旅遊居住的好選擇

一階のロビーでのドリンクサービスや設備の良さが素晴らしかったです

Liked the free drinks and free laundry. At night it was a little noisy and I couldn’t use the hard pillows. Hotel is very close to everything. Made the trip to USJ a breeze. Staff were very helpful.

Bien Aunque no hay limpieza de habitación Hay q solicitar el cambio de toallas en habitación Salida es 10am Salida a metro Namba núm 32 No hay pijamas como en otros hoteles Máquina de bebidas de 7pm a 10pm Frigobar microondas Okk Habitación. Sin ventana Todo pasable

위치나 내부 청결도가 아주 좋았습니다. 많은 인원이 투숙할 수 있도록 2층 침대를 준비해 두었지만 비좁음은 조금 감수해야 합니다. 그외에는 모두 만족스러웠습니다. 직원이 항상 상주해 있고 200엔짜리 코인락커도 충분히 준비되어 28인치 대형 캐리어도 보관하기 수월합니다.

The property is very close to namba station. The staff are very nice. Their laundry facility. The offer free beverages from 1500 to 2200