Hotel Hacienda Mérida VIP
From
$153
/ night
Select dates to see prices and availability
From
$153
/ night
About this property
Pamper yourself with onsite massages and facials. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Amenities
Pamper yourself with onsite massages and facials. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 8 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bathrobes. Conveniences include phones, as well as desks and ceiling fans.
Location
A stay at Hotel Hacienda VIP places you in the heart of Mérida, within a 10-minute walk of Paseo de Montejo and Plaza Grande. This boutique hotel is 0.5 mi (0.8 km) from Mérida Cathedral and 1.4 mi (2.2 km) from Yucatan International Convention Center.
What's nearby
Parque Santa Lucía(0.2 miles)
Universidad Autónoma de Yucatán(0.3 miles)
Merida English Library(0.3 miles)
Santa Ana Park(0.3 miles)
Remate de Paseo Montejo(0.3 miles)
Jose Peon Contreras Theater(0.3 miles)
Hidalgo Park(0.4 miles)
Casino La Cima(0.4 miles)
Paseo de Montejo(0.4 miles)
Centro Cultural El Olimpo(0.4 miles)
Municipal Palace of Merida(0.4 miles)
Plaza Grande(0.4 miles)
Mérida Cathedral(0.5 miles)
Museo Casa Montejo(0.5 miles)
Pasaje de La Revolución(0.5 miles)
The preferred airport for Hotel Hacienda VIP is Mérida International Airport (MID)(4.8 miles)
Parking
Restaurant
Swimming pool
Business Center
Room Service
Tour Desk
Location
Calle 62 No 439, Mérida, Yucatán, Mexico
Parque Santa Lucía (0.2 miles)
Universidad Autónoma de Yucatán (0.3 miles)
Merida English Library (0.3 miles)
Santa Ana Park (0.3 miles)
Remate de Paseo Montejo (0.3 miles)
Jose Peon Contreras Theater (0.3 miles)
Room options
4
Suite, 1 King Bed
Room details
1 King Bed
Sleeps 2
161 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
6
Deluxe Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
129 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Hotel Hacienda Mérida VIP
9.2
Superb
Based on 245 verified reviews
Who stays here?
Couple
63%
Family
18%
Group
17%
What guests think
AI-generated summary based on recent guest reviews
Reviews of Hotel Hacienda Mérida VIP describe a beautifully restored, centrally located boutique hacienda where friendly, attentive staff and historic character create a welcoming base for exploring Mérida’s sights on foot.
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What guests think
Reviews of Hotel Hacienda Mérida VIP describe a beautifully restored, centrally located boutique hacienda where friendly, attentive staff and historic character create a welcoming base for exploring Mérida’s sights on foot.
Guests highlight spacious, attractive rooms and well-kept courtyards and pools. Common drawbacks include some rooms with weak air conditioning, stairs and no elevator, off-site parking a short walk away, and occasional lapses in late-night staffing or reservation handling. It suits travelers who value character and location over big-hotel amenities.
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AI-generated summary based on recent guest reviews
Facilities
Pools are clean and spread across the property, creating a private feel. Parking is available a short walk away, and there is no elevator so stairs can be challenging.
Related guest reviews
10
RUBEN
Jun 30, 2023
·
Stayed 1 night
Excelente instalaciónes en el centro la cual te ayuda para solo salir a caminar, el único inconveniente es el área de estacionamiento el cuál está fuera de las instalaciones pero en un lugar resguardado
Excelente instalaciónes en el centro la cual te ayuda para solo salir a caminar, el único inconveniente es el área de estacionamiento el cuál está fuera de las instalaciones pero en un lugar resguardado
8
Susana
Jun 23, 2025
·
Stayed 4 nights
Well restored historical building. It felt very private. We never had to share a pool with other guests as they were all located in different quarters. My two kids and I had a great stay. They also enjoyed the breakfast on premise.
Well restored historical building. It felt very private. We never had to share a pool with other guests as they were all located in different quarters. My two kids and I had a great stay. They also enjoyed the breakfast on premise.
10
Franz
Mar 20, 2022
·
Stayed 1 night
Solo que si vienes en auto es difícil bajar y que te indiquen donde está el garaje. Muy bien el hotel y súper ubicado
Solo que si vienes en auto es difícil bajar y que te indiquen donde está el garaje. Muy bien el hotel y súper ubicado
8
Fadi
Dec 4, 2024
·
Stayed 5 nights
Great location downtown , priced in the high end , convenient to explore downtown ! Fantastic staff … but as I always say when you book a boutique hotel in a historical building set your expectations accordingly to what amnesties you will get ! If you prioritize comfort , stick to the big chain hotels ! Otherwise it’s an enjoyable exploration
Great location downtown , priced in the high end , convenient to explore downtown ! Fantastic staff … but as I always say when you book a boutique hotel in a historical building set your expectations accordingly to what amnesties you will get ! If you prioritize comfort , stick to the big chain hotels ! Otherwise it’s an enjoyable exploration
10
andres
Dec 22, 2025
·
Stayed 3 nights
El personal estupendo y excelente trato, el lugar precioso y cerca de todo caminando, cuentan con estacionamiento a una cuadra. La habitación muy amplia y limpia
El personal estupendo y excelente trato, el lugar precioso y cerca de todo caminando, cuentan con estacionamiento a una cuadra. La habitación muy amplia y limpia
10
Ellen
Feb 3, 2023
·
Stayed 1 night
We stayed at the Hotel Hacienda and the Hotel Hacienda VIP, which are next door to each other - and both are amazing. Beautiful rooms, private balconies and pools, and wonderful and kind staff. Really wonderful hotel that I highly recommend.
We stayed at the Hotel Hacienda and the Hotel Hacienda VIP, which are next door to each other - and both are amazing. Beautiful rooms, private balconies and pools, and wonderful and kind staff. Really wonderful hotel that I highly recommend.
10
ANTONIO
Nov 24, 2024
·
Stayed 1 night
El hotel es muy bonito, muy céntrico, si tiene estacionamiento, aunque no está en el hotel, me gusto mucho.
El hotel es muy bonito, muy céntrico, si tiene estacionamiento, aunque no está en el hotel, me gusto mucho.
10
Alexandra
Nov 11, 2023
·
Stayed 2 nights
The staff was warm, helpful and friendly and made my father and me incredibly welcomed and comfortable. The two rooms we rented were gorgeous and the pool was clean and felt private. Couldn’t imagine a more pleasant time in Merida.
The staff was warm, helpful and friendly and made my father and me incredibly welcomed and comfortable. The two rooms we rented were gorgeous and the pool was clean and felt private. Couldn’t imagine a more pleasant time in Merida.
10
Bethany
Nov 5, 2025
·
Stayed 3 nights
I can not say enough about this property. The staff, it was very clean, it was convenient, safe parking for the car, and it was so beautiful. The Hacienda is amazing! The wood, work the doors, the pools, the furnishings, all perfect. You mush be aware that this place is not for people who need an elevator so you must be prepared for stairs. Loved it!
I can not say enough about this property. The staff, it was very clean, it was convenient, safe parking for the car, and it was so beautiful. The Hacienda is amazing! The wood, work the doors, the pools, the furnishings, all perfect. You mush be aware that this place is not for people who need an elevator so you must be prepared for stairs. Loved it!
10
Jacques
Jun 13, 2023
·
Stayed 2 nights
Liked the staff and the breakfast options that were available. The hotel only had 3 floors but the steps were a little challenging due to curvature and incline of steps. There were also a number of mosquitoes in the room.
Liked the staff and the breakfast options that were available. The hotel only had 3 floors but the steps were a little challenging due to curvature and incline of steps. There were also a number of mosquitoes in the room.
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and common areas are repeatedly described as very clean and well maintained. A few guests noted minor issues such as mosquitoes or a misconfigured TV.
Related guest reviews
10
ANA LILIA RANGEL
Aug 28, 2023
·
Hermosa casona que ofrece una excelente opción de hospedaje. Las habitaciones y jardines muy bien cuidados, excelente limpieza y muy céntrico. El personal sumamente amable. El punto malo, la tv no estaba configurada y comunicarse a recepción era complicado, pero la calidad y amabilidad del personal salvaron ese detalle. Le doy un 9/10.
Hermosa casona que ofrece una excelente opción de hospedaje. Las habitaciones y jardines muy bien cuidados, excelente limpieza y muy céntrico. El personal sumamente amable. El punto malo, la tv no estaba configurada y comunicarse a recepción era complicado, pero la calidad y amabilidad del personal salvaron ese detalle. Le doy un 9/10.
10
Jaime
Dec 12, 2022
·
Stayed 2 nights
Nuestra estadía estuvo de 10, encontramos que es un hotel lleno de gente bellísima para atender, es chico, old fashion diría yo, pero tiene todo lo que los Turistas buscan. La limpieza es muy buena, los baños se notan remodelados y muy prácticos. Feliz regresaría!!!
Nuestra estadía estuvo de 10, encontramos que es un hotel lleno de gente bellísima para atender, es chico, old fashion diría yo, pero tiene todo lo que los Turistas buscan. La limpieza es muy buena, los baños se notan remodelados y muy prácticos. Feliz regresaría!!!
4
Delia
Jul 20, 2022
·
Stayed 7 nights
The room was in poor condition, no amenities at all. Not even the basic.
The room was in poor condition, no amenities at all. Not even the basic.
10
andres
Dec 22, 2025
·
Stayed 3 nights
El personal estupendo y excelente trato, el lugar precioso y cerca de todo caminando, cuentan con estacionamiento a una cuadra. La habitación muy amplia y limpia
El personal estupendo y excelente trato, el lugar precioso y cerca de todo caminando, cuentan con estacionamiento a una cuadra. La habitación muy amplia y limpia
10
Ricardo
Jun 12, 2023
·
Stayed 3 nights
La propiedad está muy bonita y muy bien cuidada. Los cuartos están muy bonitos y suficientemente grandes. Excelente limpieza y servicio.
La propiedad está muy bonita y muy bien cuidada. Los cuartos están muy bonitos y suficientemente grandes. Excelente limpieza y servicio.
10
Sadie
Jan 21, 2022
·
Stayed 1 night
The staff took very good care of us and the rooms were clean and beautiful. Great location!
The staff took very good care of us and the rooms were clean and beautiful. Great location!
10
Alexandra
Nov 11, 2023
·
Stayed 2 nights
The staff was warm, helpful and friendly and made my father and me incredibly welcomed and comfortable. The two rooms we rented were gorgeous and the pool was clean and felt private. Couldn’t imagine a more pleasant time in Merida.
The staff was warm, helpful and friendly and made my father and me incredibly welcomed and comfortable. The two rooms we rented were gorgeous and the pool was clean and felt private. Couldn’t imagine a more pleasant time in Merida.
10
Bethany
Nov 5, 2025
·
Stayed 3 nights
I can not say enough about this property. The staff, it was very clean, it was convenient, safe parking for the car, and it was so beautiful. The Hacienda is amazing! The wood, work the doors, the pools, the furnishings, all perfect. You mush be aware that this place is not for people who need an elevator so you must be prepared for stairs. Loved it!
I can not say enough about this property. The staff, it was very clean, it was convenient, safe parking for the car, and it was so beautiful. The Hacienda is amazing! The wood, work the doors, the pools, the furnishings, all perfect. You mush be aware that this place is not for people who need an elevator so you must be prepared for stairs. Loved it!
10
chantal
Jan 8, 2025
·
Stayed 3 nights
I really enjoyed this hotel except the mattress was too hard for me and my husband. We would have liked a more comfortable bed. The style was beautiful and exotic and extremely clean. The staff were very friendly and helpful. If you want something different than the traditional style hotel, this is the place. Also very centrally located.
I really enjoyed this hotel except the mattress was too hard for me and my husband. We would have liked a more comfortable bed. The style was beautiful and exotic and extremely clean. The staff were very friendly and helpful. If you want something different than the traditional style hotel, this is the place. Also very centrally located.
10
Jacques
Jun 13, 2023
·
Stayed 2 nights
Liked the staff and the breakfast options that were available. The hotel only had 3 floors but the steps were a little challenging due to curvature and incline of steps. There were also a number of mosquitoes in the room.
Liked the staff and the breakfast options that were available. The hotel only had 3 floors but the steps were a little challenging due to curvature and incline of steps. There were also a number of mosquitoes in the room.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious, attractive, and full of historic character. Some guests reported firm beds and inconsistent air conditioning.
Related guest reviews
10
Bruno
May 13, 2023
·
Stayed 1 night
Tres bon séjour, seul bémol, la clim était en passe, et avec 40 degrés nous avons eu chaud dans l'une des 2 chambres
Tres bon séjour, seul bémol, la clim était en passe, et avec 40 degrés nous avons eu chaud dans l'une des 2 chambres
10
Maria
Aug 16, 2025
·
Stayed 1 night
I enjoyed our stay at the Hacienda. Location is super convening and the property is large , rooms are spacious and nice. Price was great. Will be back on next visit to Merida
I enjoyed our stay at the Hacienda. Location is super convening and the property is large , rooms are spacious and nice. Price was great. Will be back on next visit to Merida
10
Ali
Jan 16, 2025
·
Stayed 4 nights
We will be back here when we return to Merida! Albert and Isaac and crew could not have been more accommodating, and we absolutely loved our VIP suite. It surpassed expectations. Ideal location, too. We can't wait to go back!
We will be back here when we return to Merida! Albert and Isaac and crew could not have been more accommodating, and we absolutely loved our VIP suite. It surpassed expectations. Ideal location, too. We can't wait to go back!
10
Maureen
Oct 18, 2023
·
Stayed 1 night
The suit was as one would expect, a real 4 star
The suit was as one would expect, a real 4 star
10
Ricardo
Jun 12, 2023
·
Stayed 3 nights
La propiedad está muy bonita y muy bien cuidada. Los cuartos están muy bonitos y suficientemente grandes. Excelente limpieza y servicio.
La propiedad está muy bonita y muy bien cuidada. Los cuartos están muy bonitos y suficientemente grandes. Excelente limpieza y servicio.
10
Ellen
Feb 3, 2023
·
Stayed 1 night
We stayed at the Hotel Hacienda and the Hotel Hacienda VIP, which are next door to each other - and both are amazing. Beautiful rooms, private balconies and pools, and wonderful and kind staff. Really wonderful hotel that I highly recommend.
We stayed at the Hotel Hacienda and the Hotel Hacienda VIP, which are next door to each other - and both are amazing. Beautiful rooms, private balconies and pools, and wonderful and kind staff. Really wonderful hotel that I highly recommend.
6
Jose
Sep 9, 2023
·
Stayed 1 night
El hotel es muy bonito, lástima que los aires acondicionados no enfrían lo suficiente, son equipos pequeños para habitaciones tan grandes, las almohadas terribles, y por la noche no hay quien atienda, parece un hotel fantasma, no hay gente ni de seguridad, menos en la recepción etc,, obvio no contestan el teléfono y para rematar hay un bar cubano junto a la propiedad con música en vivo a muy alto volumen hasta las 2am, por cierto buena música, jaja (olvídense de descansar)
El hotel es muy bonito, lástima que los aires acondicionados no enfrían lo suficiente, son equipos pequeños para habitaciones tan grandes, las almohadas terribles, y por la noche no hay quien atienda, parece un hotel fantasma, no hay gente ni de seguridad, menos en la recepción etc,, obvio no contestan el teléfono y para rematar hay un bar cubano junto a la propiedad con música en vivo a muy alto volumen hasta las 2am, por cierto buena música, jaja (olvídense de descansar)
10
Alexandra
Nov 11, 2023
·
Stayed 2 nights
The staff was warm, helpful and friendly and made my father and me incredibly welcomed and comfortable. The two rooms we rented were gorgeous and the pool was clean and felt private. Couldn’t imagine a more pleasant time in Merida.
The staff was warm, helpful and friendly and made my father and me incredibly welcomed and comfortable. The two rooms we rented were gorgeous and the pool was clean and felt private. Couldn’t imagine a more pleasant time in Merida.
10
chantal
Jan 8, 2025
·
Stayed 3 nights
I really enjoyed this hotel except the mattress was too hard for me and my husband. We would have liked a more comfortable bed. The style was beautiful and exotic and extremely clean. The staff were very friendly and helpful. If you want something different than the traditional style hotel, this is the place. Also very centrally located.
I really enjoyed this hotel except the mattress was too hard for me and my husband. We would have liked a more comfortable bed. The style was beautiful and exotic and extremely clean. The staff were very friendly and helpful. If you want something different than the traditional style hotel, this is the place. Also very centrally located.
10
Jacques
Jun 13, 2023
·
Stayed 2 nights
Liked the staff and the breakfast options that were available. The hotel only had 3 floors but the steps were a little challenging due to curvature and incline of steps. There were also a number of mosquitoes in the room.
Liked the staff and the breakfast options that were available. The hotel only had 3 floors but the steps were a little challenging due to curvature and incline of steps. There were also a number of mosquitoes in the room.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as warm, attentive, and helpful from staff and owners. A few guests experienced lapses such as limited late-night coverage, reservation issues, or poor handling of special requests.
Related guest reviews
10
ANA LILIA RANGEL
Aug 28, 2023
·
Hermosa casona que ofrece una excelente opción de hospedaje. Las habitaciones y jardines muy bien cuidados, excelente limpieza y muy céntrico. El personal sumamente amable. El punto malo, la tv no estaba configurada y comunicarse a recepción era complicado, pero la calidad y amabilidad del personal salvaron ese detalle. Le doy un 9/10.
Hermosa casona que ofrece una excelente opción de hospedaje. Las habitaciones y jardines muy bien cuidados, excelente limpieza y muy céntrico. El personal sumamente amable. El punto malo, la tv no estaba configurada y comunicarse a recepción era complicado, pero la calidad y amabilidad del personal salvaron ese detalle. Le doy un 9/10.
2
Rodolfo
Feb 25, 2022
·
Stayed 1 night
I don’t know who made the mistake Expedia or the hotel. The hotel room where oversold. Therefore I cannot give any feedback about the hotel. Since they sent me to another hotel around the corner. I feel I overpaid for the Hotel they put me in. In the bright side, I had to say that it was nice and give me a glass of wine when I arrive to the Hotel Avenida VIP. I guess with a glass of wine I was nervous and happy at the moment. Please do not over sell the rooms. Also, for people who want to stay at the hotel, please call ahead and make sure they have your room available.
I don’t know who made the mistake Expedia or the hotel. The hotel room where oversold. Therefore I cannot give any feedback about the hotel. Since they sent me to another hotel around the corner. I feel I overpaid for the Hotel they put me in. In the bright side, I had to say that it was nice and give me a glass of wine when I arrive to the Hotel Avenida VIP. I guess with a glass of wine I was nervous and happy at the moment. Please do not over sell the rooms. Also, for people who want to stay at the hotel, please call ahead and make sure they have your room available.
10
Ali
Jan 16, 2025
·
Stayed 4 nights
We will be back here when we return to Merida! Albert and Isaac and crew could not have been more accommodating, and we absolutely loved our VIP suite. It surpassed expectations. Ideal location, too. We can't wait to go back!
We will be back here when we return to Merida! Albert and Isaac and crew could not have been more accommodating, and we absolutely loved our VIP suite. It surpassed expectations. Ideal location, too. We can't wait to go back!
10
CARLOS
Mar 19, 2025
·
Stayed 5 nights
Hotel precioso y con atención de 1ra de todo el personal
Hotel precioso y con atención de 1ra de todo el personal
10
Quincy
Feb 7, 2025
·
Stayed 3 nights
In all of our years of traveling throughout Mexico. The Hotel Hacienda VIP was one of the nicest, well staffed, convenient, beautiful, well appointed, colonial hotels we've ever experienced. The entire staff and the owners were so personable, knowledgeable, kind, courteous and willing to help with any issues or questions. I have to single out Armando and Lucy. They were so helpful throughout our entire stay at the hotel. Lucy helped arrange our return shuttle ride back to the airport. And Armando was just an all around help with whatever we needed. He was always there to lend assistance whenever needed. We never got to introduce ourselves to the maid, but she was absolutely lovely. The two owners of the place were also incredible to work with. They were always available for any questions or issues and always with a smile on their faces. I would highly recommend a stay at The Hotel Hacienda VIP. Thanks, Quincy Bissic
In all of our years of traveling throughout Mexico. The Hotel Hacienda VIP was one of the nicest, well staffed, convenient, beautiful, well appointed, colonial hotels we've ever experienced. The entire staff and the owners were so personable, knowledgeable, kind, courteous and willing to help with any issues or questions. I have to single out Armando and Lucy. They were so helpful throughout our entire stay at the hotel. Lucy helped arrange our return shuttle ride back to the airport. And Armando was just an all around help with whatever we needed. He was always there to lend assistance whenever needed. We never got to introduce ourselves to the maid, but she was absolutely lovely. The two owners of the place were also incredible to work with. They were always available for any questions or issues and always with a smile on their faces. I would highly recommend a stay at The Hotel Hacienda VIP. Thanks, Quincy Bissic
10
Ivan
Oct 2, 2025
·
Stayed 7 nights
This hotel is conveniently located near downtown and also Paseo Montejo. We walked to all the places from the hotel and the personnel from the hotel is very nice. We arrived at 11:30 pm and Albert received us, he was very helpful with information, Jaime also was very good. Sofia the masseuse is excellent.
This hotel is conveniently located near downtown and also Paseo Montejo. We walked to all the places from the hotel and the personnel from the hotel is very nice. We arrived at 11:30 pm and Albert received us, he was very helpful with information, Jaime also was very good. Sofia the masseuse is excellent.
10
Julio César
Dec 7, 2022
·
Stayed 19,328 nights
Trato del personal amable y cordial
Trato del personal amable y cordial
6
Jose
Sep 9, 2023
·
Stayed 1 night
El hotel es muy bonito, lástima que los aires acondicionados no enfrían lo suficiente, son equipos pequeños para habitaciones tan grandes, las almohadas terribles, y por la noche no hay quien atienda, parece un hotel fantasma, no hay gente ni de seguridad, menos en la recepción etc,, obvio no contestan el teléfono y para rematar hay un bar cubano junto a la propiedad con música en vivo a muy alto volumen hasta las 2am, por cierto buena música, jaja (olvídense de descansar)
El hotel es muy bonito, lástima que los aires acondicionados no enfrían lo suficiente, son equipos pequeños para habitaciones tan grandes, las almohadas terribles, y por la noche no hay quien atienda, parece un hotel fantasma, no hay gente ni de seguridad, menos en la recepción etc,, obvio no contestan el teléfono y para rematar hay un bar cubano junto a la propiedad con música en vivo a muy alto volumen hasta las 2am, por cierto buena música, jaja (olvídense de descansar)
10
Alexandra
Nov 11, 2023
·
Stayed 2 nights
The staff was warm, helpful and friendly and made my father and me incredibly welcomed and comfortable. The two rooms we rented were gorgeous and the pool was clean and felt private. Couldn’t imagine a more pleasant time in Merida.
The staff was warm, helpful and friendly and made my father and me incredibly welcomed and comfortable. The two rooms we rented were gorgeous and the pool was clean and felt private. Couldn’t imagine a more pleasant time in Merida.
6
pablo
Oct 5, 2025
·
Stayed 1 night
En el portal Mencionan que aceptan animales de servicio, (contamos con todos los documentos legales) cuando llegamos el encargado no tenía idea y negó que estaba publicado por este portal y que no podíamos pasar, finalmente tras más de media hr alegando con esta persona y a su vez llamara al supuesto dueño accedió a darnos el cuarto de mala gana y de forma despectiva, de ahí empezó la mala experiencia pues todo el tiempo fue un tema de malas formas, y acoso por parte del escaso personal del hotel, no hay servicio de nada y si pides un agua o algún servicio te dicen que no hay personal para atender nada de nada Al día siguiente llegó lo peor, y l supuesto gerente a las 11 30 am se postró en la entrada y me dijo ya se tiene que ir porque su check out es a las 12 y pues ya se le tarde, total un tipo sin la más mínima idea de llevar un hotel donde se supone el servicio debe ser lo primero En resumen EVITEN llegar a este hotel pues está muy lejos de ser lo que publican y su personal carece de capacitación y profesionalismo Llevo años viajando y es por mucho la experiencia más mala desafortunadamente, dejó este post para evitar alguien más se lleve esta mala experiencia
En el portal Mencionan que aceptan animales de servicio, (contamos con todos los documentos legales) cuando llegamos el encargado no tenía idea y negó que estaba publicado por este portal y que no podíamos pasar, finalmente tras más de media hr alegando con esta persona y a su vez llamara al supuesto dueño accedió a darnos el cuarto de mala gana y de forma despectiva, de ahí empezó la mala experiencia pues todo el tiempo fue un tema de malas formas, y acoso por parte del escaso personal del hotel, no hay servicio de nada y si pides un agua o algún servicio te dicen que no hay personal para atender nada de nada Al día siguiente llegó lo peor, y l supuesto gerente a las 11 30 am se postró en la entrada y me dijo ya se tiene que ir porque su check out es a las 12 y pues ya se le tarde, total un tipo sin la más mínima idea de llevar un hotel donde se supone el servicio debe ser lo primero En resumen EVITEN llegar a este hotel pues está muy lejos de ser lo que publican y su personal carece de capacitación y profesionalismo Llevo años viajando y es por mucho la experiencia más mala desafortunadamente, dejó este post para evitar alguien más se lleve esta mala experiencia
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AI-generated summary based on recent guest reviews
Location
Very central and walkable to the historic center and Paseo de Montejo. Parking is nearby but not on-site.
Related guest reviews
10
RUBEN
Jun 30, 2023
·
Stayed 1 night
Excelente instalaciónes en el centro la cual te ayuda para solo salir a caminar, el único inconveniente es el área de estacionamiento el cuál está fuera de las instalaciones pero en un lugar resguardado
Excelente instalaciónes en el centro la cual te ayuda para solo salir a caminar, el único inconveniente es el área de estacionamiento el cuál está fuera de las instalaciones pero en un lugar resguardado
10
Franz
Mar 20, 2022
·
Stayed 1 night
Solo que si vienes en auto es difícil bajar y que te indiquen donde está el garaje. Muy bien el hotel y súper ubicado
Solo que si vienes en auto es difícil bajar y que te indiquen donde está el garaje. Muy bien el hotel y súper ubicado
8
Fadi
Dec 4, 2024
·
Stayed 5 nights
Great location downtown , priced in the high end , convenient to explore downtown ! Fantastic staff … but as I always say when you book a boutique hotel in a historical building set your expectations accordingly to what amnesties you will get ! If you prioritize comfort , stick to the big chain hotels ! Otherwise it’s an enjoyable exploration
Great location downtown , priced in the high end , convenient to explore downtown ! Fantastic staff … but as I always say when you book a boutique hotel in a historical building set your expectations accordingly to what amnesties you will get ! If you prioritize comfort , stick to the big chain hotels ! Otherwise it’s an enjoyable exploration
10
Maria
Aug 16, 2025
·
Stayed 1 night
I enjoyed our stay at the Hacienda. Location is super convening and the property is large , rooms are spacious and nice. Price was great. Will be back on next visit to Merida
I enjoyed our stay at the Hacienda. Location is super convening and the property is large , rooms are spacious and nice. Price was great. Will be back on next visit to Merida
10
Ali
Jan 16, 2025
·
Stayed 4 nights
We will be back here when we return to Merida! Albert and Isaac and crew could not have been more accommodating, and we absolutely loved our VIP suite. It surpassed expectations. Ideal location, too. We can't wait to go back!
We will be back here when we return to Merida! Albert and Isaac and crew could not have been more accommodating, and we absolutely loved our VIP suite. It surpassed expectations. Ideal location, too. We can't wait to go back!
10
Elizabeth
Nov 17, 2024
·
Stayed 3 nights
Beautiful hotel in the central area of Merida
Beautiful hotel in the central area of Merida
10
Ivan
Oct 2, 2025
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Stayed 7 nights
This hotel is conveniently located near downtown and also Paseo Montejo. We walked to all the places from the hotel and the personnel from the hotel is very nice. We arrived at 11:30 pm and Albert received us, he was very helpful with information, Jaime also was very good. Sofia the masseuse is excellent.
This hotel is conveniently located near downtown and also Paseo Montejo. We walked to all the places from the hotel and the personnel from the hotel is very nice. We arrived at 11:30 pm and Albert received us, he was very helpful with information, Jaime also was very good. Sofia the masseuse is excellent.
10
andres
Dec 22, 2025
·
Stayed 3 nights
El personal estupendo y excelente trato, el lugar precioso y cerca de todo caminando, cuentan con estacionamiento a una cuadra. La habitación muy amplia y limpia
El personal estupendo y excelente trato, el lugar precioso y cerca de todo caminando, cuentan con estacionamiento a una cuadra. La habitación muy amplia y limpia
10
Sadie
Jan 21, 2022
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Stayed 1 night
The staff took very good care of us and the rooms were clean and beautiful. Great location!
The staff took very good care of us and the rooms were clean and beautiful. Great location!
10
ANTONIO
Nov 24, 2024
·
Stayed 1 night
El hotel es muy bonito, muy céntrico, si tiene estacionamiento, aunque no está en el hotel, me gusto mucho.
El hotel es muy bonito, muy céntrico, si tiene estacionamiento, aunque no está en el hotel, me gusto mucho.
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AI-generated summary based on recent guest reviews
Dining
Guests enjoyed the on-site breakfast and available options. No other dining feedback was repeated.
Related guest reviews
8
Susana
Jun 23, 2025
·
Stayed 4 nights
Well restored historical building. It felt very private. We never had to share a pool with other guests as they were all located in different quarters. My two kids and I had a great stay. They also enjoyed the breakfast on premise.
Well restored historical building. It felt very private. We never had to share a pool with other guests as they were all located in different quarters. My two kids and I had a great stay. They also enjoyed the breakfast on premise.
10
Jacques
Jun 13, 2023
·
Stayed 2 nights
Liked the staff and the breakfast options that were available. The hotel only had 3 floors but the steps were a little challenging due to curvature and incline of steps. There were also a number of mosquitoes in the room.
Liked the staff and the breakfast options that were available. The hotel only had 3 floors but the steps were a little challenging due to curvature and incline of steps. There were also a number of mosquitoes in the room.
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AI-generated summary based on recent guest reviews
10
D'Angelo
Jun 2, 2026
·
Stayed 6 nights
Great hotel with a great staff! We usually stay at all inclusive large resorts so this was a different experience which we loved. The intimate feel of staying at this property was something that we'll look to have with future vacations. The room was spacious and the amenities were wonderful. Having multiple pools to choose from was definitely a plus. The staff was very helpful and attentive to all of our needs.
Great hotel with a great staff! We usually stay at all inclusive large resorts so this was a different experience which we loved. The intimate feel of staying at this property was something that we'll look to have with future vacations. The room was spacious and the amenities were wonderful. Having multiple pools to choose from was definitely a plus. The staff was very helpful and attentive to all of our needs.
10
Claudia
May 19, 2026
·
Stayed 7 nights
Very nice small hotel Hacienda style keep in mind there is no elevator so ask for a lower level room. If you have a problem with the stairs walkable too many places if you don’t have hot water, please ask them for it. This was excellent everyone is very friendly and they will always remember your room and your name
Very nice small hotel Hacienda style keep in mind there is no elevator so ask for a lower level room. If you have a problem with the stairs walkable too many places if you don’t have hot water, please ask them for it. This was excellent everyone is very friendly and they will always remember your room and your name
8
DARIUSH
Mar 12, 2026
·
Stayed 4 nights
A very nice boutique hotel in a very old building offering an interesting stay
A very nice boutique hotel in a very old building offering an interesting stay
10
Margot
Mar 8, 2026
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Stayed 2 nights
We loved our stay at this lovely boutique hotel. The staff is very attentive.
We loved our stay at this lovely boutique hotel. The staff is very attentive.
10
Bethany
Nov 5, 2025
·
Stayed 3 nights
I can not say enough about this property. The staff, it was very clean, it was convenient, safe parking for the car, and it was so beautiful. The Hacienda is amazing! The wood, work the doors, the pools, the furnishings, all perfect. You mush be aware that this place is not for people who need an elevator so you must be prepared for stairs. Loved it!
I can not say enough about this property. The staff, it was very clean, it was convenient, safe parking for the car, and it was so beautiful. The Hacienda is amazing! The wood, work the doors, the pools, the furnishings, all perfect. You mush be aware that this place is not for people who need an elevator so you must be prepared for stairs. Loved it!
FAQs about Hotel Hacienda Mérida VIP
Is parking available at the property?
Yes, the property offers free on-site parking.
What type of breakfast is offered and what are the serving hours?
Continental breakfasts are available daily from 7:30 AM to 10:30 AM for a fee of approximately MXN 200 for adults and children.
What are the standard check-in and check-out times?
Check-in is from 2:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features does the property offer for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.
Where is the property located in relation to key landmarks?
The property is located in the heart of Mérida, within a 10-minute walk of Paseo de Montejo and Mérida Cathedral. It is approximately 1.4 miles from the Yucatan International Convention Center and 4.7 miles from the Yucatán Siglo XXI Convention Center.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available for guests.
What are the policies for guests staying with children?
Children are welcome at the property, and kids can stay for free up to a certain age, although specific age details are not provided.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-06: 246.38427006948854USD
- 2026-11-07: 308.29633905871583USD
- 2026-11-08: NO DATA
- 2026-11-09: 208.14844064048768USD
- 2026-11-10: 166.14901403736877USD
- 2026-11-11: NO DATA
- 2026-11-12: NO DATA
- 2026-11-13: 208.1703470370941USD
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: NO DATA
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: 210.61639691345215USD
- 2026-11-20: 177.70792080514525USD
- 2026-11-21: 180.36720087890626USD
- 2026-11-22: NO DATA
- 2026-11-23: 207.45900143797303USD
- 2026-11-24: 166.3229045644684USD
- 2026-11-25: 168.3193630682373USD
- 2026-11-26: 174.71783373294068USD
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: 177.70792080514525USD
- 2026-11-30: 167.3820312177887USD
- 2026-12-01: 182.09369025741577USD
- 2026-12-02: 166.3229045644684USD
- 2026-12-03: 180.01809319509888USD
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: NO DATA
- 2026-12-07: 180.37259243769836USD
- 2026-12-08: 188.8300092623291USD
- 2026-12-09: 175.78068515400696USD
- 2026-12-10: 183.2653423144226USD
- 2026-12-11: 177.00101431278992USD
- 2026-12-12: 183.2889325101471USD
- 2026-12-13: 177.56231470161438USD
- 2026-12-14: 169.08197099606323USD
- 2026-12-15: 176.41557946994018USD
- 2026-12-16: 181.95599290731812USD
- 2026-12-17: 177.01130419628907USD
- 2026-12-18: 182.92002743064882USD
- 2026-12-19: 177.70792080514525USD
- 2026-12-20: NO DATA
- 2026-12-21: NO DATA
- 2026-12-22: 167.18861542414857USD
- 2026-12-23: NO DATA
- 2026-12-24: NO DATA
- 2026-12-25: NO DATA
- 2026-12-26: NO DATA
- 2026-12-27: 176.41557946994018USD
- 2026-12-28: 176.64296038316346USD
- 2026-12-29: 229.6423064630127USD
- 2026-12-30: 181.95599290731812USD
- 2026-12-31: 230.22151635154725USD
- 2027-01-01: 167.65900766867065USD
- 2027-01-02: 181.13734338258362USD
- 2027-01-03: 183.4306947894287USD
- 2027-01-04: 176.41557946994018USD
- 2027-01-05: 176.64296038316346USD
- 2027-01-06: 188.8300092623291USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for continental breakfast: approximately MXN 200 for adults and MXN 200 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business Center
Room Service
Tour Desk
Services
Business Center
Tour Desk
Dry Cleaning
Housekeeping
Safe-Deposit Box
Luggage Storage
Self Laundry
24-Hour Front Desk
Concierge Services
Parking
Parking
Free Parking
Parking Onsite
General
Room Service
Restaurant
Non-Smoking Rooms
Massage
Spa & Wellness Centre
Picnic Area/Tables
Activities
Swimming pool
Garden
Pool Outdoor
Outdoor Furniture
Terrace
Internet
Free Wi-Fi