Is parking available at the property?

Yes, free valet parking is available on-site.

Does the hotel allow pets?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is at 14:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the hotel offer?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and bathrooms.

Where is the hotel located in relation to key landmarks?

The hotel is located in Tangerang, approximately 7.6 km (4.7 miles) from Soekarno-Hatta International Airport and within a 15-minute drive of Cengkareng Golf Club and Bina Nusantara University.

Does the hotel have a swimming pool?

Yes, the property features an outdoor swimming pool. Specific operational hours and seasonal availability are not mentioned.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of IDR 400,000 per night. Advance request or confirmation may be required.

Swiss-Belhotel Airport Jakarta

Average nightly price at Swiss-Belhotel Airport Jakarta by month, last 12 months (USD)
Month	Average price
January	$55
February	$45
March	$43
April	$43
May	$40
June	$44
July	$42
August	$41
September	$41
October	$45
November	$48
December	$48

What guests think

At Swiss-Belhotel Airport Jakarta, travellers highlight the handy location near Soekarno-Hatta with a free shuttle, friendly service, and comfortable, generally clean rooms, while noting recurring air-conditioning and maintenance issues and mixed experiences with reception and shuttles.

Breakfast is widely praised for its variety and quality, though a few guests found the taste average for Western options or had poor room service. The location works well for flight connections, but there's little to do nearby and the attached mall has limited open shops. Overall, expect a practical airport stay focused on convenience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free airport shuttle is widely used and helpful, though a few guests reported long waits or a hard-to-find meeting point. There is a pool, and the attached complex offers limited open shops and a few food options.

Related guest reviews

6

Robert

Nov 11, 2024

·

Stayed 1 night

Booked the hotel for one night for a change of flights layover as the hotel is attached to a shopping centre. ALL the shops were closed, and empty, the Spa facilities were also non existent. The room, bed and bathroom were large and comfortable, the rest was disappointing.

8

David

May 22, 2025

·

Stayed 1 night

Only three stores for food is still open.

10

Curtis

Nov 2, 2025

·

Stayed 2 nights

Staff was courteous. Shuttle picked us up at the airport during a large traffic jam

10

Stuart

May 20, 2024

·

Stayed 1 night

Waited about one hour after midnight for shuttle to arrive. Was able to check-in quickly and go right up to the room. The room was very nice and the bathroom even better. In fact the bathroom was incredible. The bed was comfortable and the room was well appointed. Only complaint was the in-room-safe did not work, likely because batteries were drained.. The breakfast buffet was very good featuring a large selection of food items. Coffee cup was kept full by the attentive staff. Checkout was great. Shuttle to airport was great. I will definitely stay at this hotel again and would recommend it as well.

8

YUKIKO

Aug 15, 2025

·

Stayed 1 night

空港から車で15分程度で、無料のシャトルバスもあるので便利です。深夜の到着でしたが、スタッフが笑顔で迎えてくれたのでとても気持ちよく休めました。ベッドも大きく、部屋の広さも申し分ないです。また次回、ジャカルタでトランジットの際には利用したいと思います。

8

Peni

Apr 8, 2024

·

Stayed 2 nights

Lovely hotel and the pool atea is lovely altho only 2 seats for the hole area so if it got a few ppl there then there would be nowhere to actually sit. The pool itself is lovely and we enjoyed it. The hotel is lovely and breakfast is also lovely but the AC in the room was almost non existant and we all had to sleep on top of the bed as tue room got pretty warm, so the lack of stars was really only for the extremely poor Air conditioning

10

Irna

Jul 16, 2024

·

Stayed 2 nights

We liked it. Its staffs were polite and nice, the location is near the airport, 24 hour shuttle, and convenient stores cafes at the same complex.

8

Novianti

Apr 26, 2023

·

Meeting point at term3 was a bit hard to locate. Shuttle from/to airport were excellent. Pleasantly surprised with bfast variety, lots of things to choose from, although the taste of food could be improved. Room and bathroom relatively clean. Pillows were not great, though i didnt bother to ask if it could be changed as I only stayed for one night. Overall a good choice for transit hotel.

10

Nyron

Aug 24, 2025

·

Stayed 1 night

This hotel is located a short distance from the airport, shuttle is provided both ways. The hotel is very clean and modern with good amenities and the plus side is that there are food options within the precinct of the hotel in a mini mall area. The hotel location in terms of distance from airport and downtown should be weighed with your needs when visiting Jakarta

10

Neil

Apr 13, 2024

·

Stayed 1 night

Lovely stay, very comfy, the AC in this room on the 3rd floor was much better than the last room we had. Lovely breakfast and lovely pool experience with my 5 year old

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Cleanliness

Many guests found the hotel and rooms clean, but several reported inconsistencies such as stained cups, hallway grime, bugs, mold, and occasional odors.

Related guest reviews

10

Sarah

Jul 16, 2024

·

Stayed 1 night

Great for a transit stay. Comfortable and clean.

2

tetsuya

Jun 12, 2025

·

Stayed 1 night

空港直近にも関わらずタクシーにぼられた。ホテルの送迎も分かりにくい。設備が古く自動でエアコンが切られるために最初は異臭がひどかった。

10

Norris

Oct 23, 2025

·

Stayed 1 night

Wonderful stay at Swiss-Belhotel near the airport in Jakarta. Rooms were comfortable and clean. Showers were great, with wonderful water pressure. Breakfast was delicious with a wide selection of local and international foods. Great service and welcome. Would definitely stay again when flying into and out of Jakarta.

10

Scott

Jul 10, 2023

·

Stayed 1 night

Clean rooms and staff that are professional and friendly

2

Richard

Apr 25, 2023

·

Worst hotel ever. Arrived at 3pm, room wasnt ready so they tried to downgrade us. Safe was broken. Arrived at breakfast 45 mknutes before closing and there was no food. Shuttle left late and worst, mold in the room. Anyone giving this dump a good review is an idiot or related to the manager

2

Gaetano

Aug 17, 2025

·

Stayed 1 night

The reception guy is TERRIBLE,, so FAR from bring friendly or helpful.. The guy who served me called PUTRA and absolutely NOT SUITABLE for his job.. In terms of cleanliness for a 4 stars hotel,, I'd say pretty poor.. all the cups got lots ofnbrown stain,, the air con isn't the best.. the hair dryer almost died.. I definitely WOULD NOT RECOMMEND this hotel especially for familu stay with kids

8

Novianti

Apr 26, 2023

·

Meeting point at term3 was a bit hard to locate. Shuttle from/to airport were excellent. Pleasantly surprised with bfast variety, lots of things to choose from, although the taste of food could be improved. Room and bathroom relatively clean. Pillows were not great, though i didnt bother to ask if it could be changed as I only stayed for one night. Overall a good choice for transit hotel.

10

Mohammad

Mar 11, 2025

·

Stayed 1 night

Clean hotel. Near the airport. Shuttle service to and from the airport. The staff very polite.

10

Nyron

Aug 24, 2025

·

Stayed 1 night

This hotel is located a short distance from the airport, shuttle is provided both ways. The hotel is very clean and modern with good amenities and the plus side is that there are food options within the precinct of the hotel in a mini mall area. The hotel location in terms of distance from airport and downtown should be weighed with your needs when visiting Jakarta

4

Luke

May 21, 2024

·

Stayed 1 night

Stayed here twice. The reception spoke poor English. The room service was awful, the QR codes in the room for directories/room service didn’t work. You have to ask reception to give you free wifi because they forget to give it to you. The hallways were dirty and stained, and there were bugs.

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Rooms

Rooms are generally spacious, comfortable, and quiet, with notably good showers. However, several guests reported weak or noisy air-conditioning, dated furnishings, and occasional maintenance issues such as faulty safes or outlets.

Related guest reviews

4

Clyde

Jun 27, 2024

·

Stayed 2 nights

We reserved five twin bed rooms. We were given double bed rooms. It looked like we were bumped due to large tour groups. Also several of the outlets in our room did not work.

10

Stuart

May 20, 2024

·

Stayed 1 night

Waited about one hour after midnight for shuttle to arrive. Was able to check-in quickly and go right up to the room. The room was very nice and the bathroom even better. In fact the bathroom was incredible. The bed was comfortable and the room was well appointed. Only complaint was the in-room-safe did not work, likely because batteries were drained.. The breakfast buffet was very good featuring a large selection of food items. Coffee cup was kept full by the attentive staff. Checkout was great. Shuttle to airport was great. I will definitely stay at this hotel again and would recommend it as well.

4

Clifford

Aug 1, 2025

·

Stayed 1 night

had an early morning flight so stayed here for the night. it’s a budget hotel so expect budget things. the air conditioning is not strong in the room or anywhere. it was almost uncomfortably hot

10

Norris

Oct 23, 2025

·

Stayed 1 night

Wonderful stay at Swiss-Belhotel near the airport in Jakarta. Rooms were comfortable and clean. Showers were great, with wonderful water pressure. Breakfast was delicious with a wide selection of local and international foods. Great service and welcome. Would definitely stay again when flying into and out of Jakarta.

8

Peni

Apr 8, 2024

·

Stayed 2 nights

Lovely hotel and the pool atea is lovely altho only 2 seats for the hole area so if it got a few ppl there then there would be nowhere to actually sit. The pool itself is lovely and we enjoyed it. The hotel is lovely and breakfast is also lovely but the AC in the room was almost non existant and we all had to sleep on top of the bed as tue room got pretty warm, so the lack of stars was really only for the extremely poor Air conditioning

10

Susanna

Oct 2, 2025

·

Stayed 1 night

This hotel is very convenient for air travelers. The staff are friendly and attentive to guests’ needs. The room is bright, spacious and the bed is comfortable. The breakfast has lots of selection. The free shuttle is a plus. I have a pleasant stay. The only suggestion is the reclining sofa needs to be upgraded as it is sagging. Other than that, all is good!

6

Kit

Jan 27, 2025

·

Stayed 3 nights

The hotel is pretty aged. Furnitures need to be upgraded. Noisy aged aircon However the staffs were very welcoming and helpful.

10

Onno

Sep 1, 2024

·

Stayed 1 night

Great place, close to airport with shuttleservice. Rooms are quiet, you don't hear the noise of the planes or mosque. Breakfast buffet wasgreat!

6

Robert

Feb 2, 2025

·

Stayed 1 night

Slightly noisy room air conditioner. Very ordinary breakfast buffet for a western diet.

10

Alan L

Feb 26, 2024

·

Stayed 1 night

Upgraded us to bet room and it was the best shower

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Service

Staff are frequently described as friendly, welcoming, and helpful, with smooth check-ins and attentive breakfast service. However, some guests reported issues at reception (language barriers, missed wake-up calls, attempted downgrades) and slower or poor responses from restaurant and room service.

Related guest reviews

8

Lynn

Jan 11, 2023

·

Stayed 3 nights

Generally a very good stay. Staff at front desk and concierge are wonderful. Staff in restaurant are a bit less responsive. Hotel shuttle to airport was useful for our stay. Very handy for transit.

10

Curtis

Nov 2, 2025

·

Stayed 2 nights

Staff was courteous. Shuttle picked us up at the airport during a large traffic jam

6

Anish

Feb 8, 2026

·

Stayed 3 nights

Room in good condition but the reception staff probably training on the job. Asked for a wake up call at 6.30 AM - no one called. Overall the staff needs more training to handle international guests.

10

Stuart

May 20, 2024

·

Stayed 1 night

Waited about one hour after midnight for shuttle to arrive. Was able to check-in quickly and go right up to the room. The room was very nice and the bathroom even better. In fact the bathroom was incredible. The bed was comfortable and the room was well appointed. Only complaint was the in-room-safe did not work, likely because batteries were drained.. The breakfast buffet was very good featuring a large selection of food items. Coffee cup was kept full by the attentive staff. Checkout was great. Shuttle to airport was great. I will definitely stay at this hotel again and would recommend it as well.

10

Norris

Oct 23, 2025

·

Stayed 1 night

Wonderful stay at Swiss-Belhotel near the airport in Jakarta. Rooms were comfortable and clean. Showers were great, with wonderful water pressure. Breakfast was delicious with a wide selection of local and international foods. Great service and welcome. Would definitely stay again when flying into and out of Jakarta.

2

Richard

Apr 25, 2023

·

Worst hotel ever. Arrived at 3pm, room wasnt ready so they tried to downgrade us. Safe was broken. Arrived at breakfast 45 mknutes before closing and there was no food. Shuttle left late and worst, mold in the room. Anyone giving this dump a good review is an idiot or related to the manager

2

Gaetano

Aug 17, 2025

·

Stayed 1 night

The reception guy is TERRIBLE,, so FAR from bring friendly or helpful.. The guy who served me called PUTRA and absolutely NOT SUITABLE for his job.. In terms of cleanliness for a 4 stars hotel,, I'd say pretty poor.. all the cups got lots ofnbrown stain,, the air con isn't the best.. the hair dryer almost died.. I definitely WOULD NOT RECOMMEND this hotel especially for familu stay with kids

10

Mohd Said

Sep 2, 2024

·

Stayed 1 night

Staff hotel are friendly and helpful, easy to find food,clean room and reasonable price..

4

Luke

May 21, 2024

·

Stayed 1 night

Stayed here twice. The reception spoke poor English. The room service was awful, the QR codes in the room for directories/room service didn’t work. You have to ask reception to give you free wifi because they forget to give it to you. The hallways were dirty and stained, and there were bugs.

8

bob

May 18, 2024

·

Stayed 2 nights

We chose this property for convenience to the airport for a short stay between multiple flights. It was exactly what we needed and the staff was attentive to our needs. The shuttle bus saved us time and money going back to the airport after checking out.

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Location

Very close to the airport and convenient for transit stays, with a free shuttle available. The area has limited attractions, many shops in the attached complex are closed, and travel to downtown can take time.

Related guest reviews

6

Robert

Nov 11, 2024

·

Stayed 1 night

Booked the hotel for one night for a change of flights layover as the hotel is attached to a shopping centre. ALL the shops were closed, and empty, the Spa facilities were also non existent. The room, bed and bathroom were large and comfortable, the rest was disappointing.

8

David

May 22, 2025

·

Stayed 1 night

Only three stores for food is still open.

10

Adam

Jul 19, 2024

·

Stayed 1 night

Not much to do in the nearby area, but it's a good place if you need to overnight between flights.

8

YUKIKO

Aug 15, 2025

·

Stayed 1 night

空港から車で15分程度で、無料のシャトルバスもあるので便利です。深夜の到着でしたが、スタッフが笑顔で迎えてくれたのでとても気持ちよく休めました。ベッドも大きく、部屋の広さも申し分ないです。また次回、ジャカルタでトランジットの際には利用したいと思います。

10

Zulkarnain

Jul 27, 2024

·

Stayed 1 night

It is close to the airport.

10

MASAYUKI

Aug 15, 2025

·

Stayed 1 night

空港から近いと思いきや、道がうねっていて、時間がかかりました。

10

Irna

Jul 16, 2024

·

Stayed 2 nights

We liked it. Its staffs were polite and nice, the location is near the airport, 24 hour shuttle, and convenient stores cafes at the same complex.

10

Mohammad

Mar 11, 2025

·

Stayed 1 night

Clean hotel. Near the airport. Shuttle service to and from the airport. The staff very polite.

10

Nyron

Aug 24, 2025

·

Stayed 1 night

This hotel is located a short distance from the airport, shuttle is provided both ways. The hotel is very clean and modern with good amenities and the plus side is that there are food options within the precinct of the hotel in a mini mall area. The hotel location in terms of distance from airport and downtown should be weighed with your needs when visiting Jakarta

10

Ferdinand

Apr 22, 2025

·

Stayed 1 night

Close to airport

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AI-generated summary based on recent guest reviews

Dining

Breakfast consistently earns praise for its large variety and overall quality, with attentive service noted by some. A few guests found Western options average, overall taste just okay, or room service poor.

Related guest reviews

8

Susanna

Jun 5, 2025

·

Stayed 1 night

We had a pleasant stay. The staff members were very friendly & Helpful. The breakfast had a lot of choices. The shuttle to the airport was a plus.

10

Stuart

May 20, 2024

·

Stayed 1 night

Waited about one hour after midnight for shuttle to arrive. Was able to check-in quickly and go right up to the room. The room was very nice and the bathroom even better. In fact the bathroom was incredible. The bed was comfortable and the room was well appointed. Only complaint was the in-room-safe did not work, likely because batteries were drained.. The breakfast buffet was very good featuring a large selection of food items. Coffee cup was kept full by the attentive staff. Checkout was great. Shuttle to airport was great. I will definitely stay at this hotel again and would recommend it as well.

10

Norris

Oct 23, 2025

·

Stayed 1 night

Wonderful stay at Swiss-Belhotel near the airport in Jakarta. Rooms were comfortable and clean. Showers were great, with wonderful water pressure. Breakfast was delicious with a wide selection of local and international foods. Great service and welcome. Would definitely stay again when flying into and out of Jakarta.

10

Heidi

Oct 27, 2025

·

Stayed 1 night

Amazing hotel, we were upgraded to a business room which was great. Huge buffet breakfast with multiple stations and the staff are so sweet! Free airport shuttle pickup and dropoff is so convinient!

8

Kalaiarasi

Dec 19, 2024

·

Stayed 3 nights

The staff were friendly and helpful. The cafe could have had a better spread of breakfast and the food on the menu taste average. There’s room for improvement.

8

constantijn

Aug 9, 2024

·

Stayed 1 night

Came after midnight easy check in. Breakfast was enough variety. Didnt make use of any other facilities so can not rate them.

10

Michael

May 28, 2024

·

Stayed 1 night

The staff was friendly and helpful. The restaurant on site had an excellent breakfast buffet. I would stay there again.

8

Novianti

Apr 26, 2023

·

Meeting point at term3 was a bit hard to locate. Shuttle from/to airport were excellent. Pleasantly surprised with bfast variety, lots of things to choose from, although the taste of food could be improved. Room and bathroom relatively clean. Pillows were not great, though i didnt bother to ask if it could be changed as I only stayed for one night. Overall a good choice for transit hotel.

10

Onno

Sep 1, 2024

·

Stayed 1 night

Great place, close to airport with shuttleservice. Rooms are quiet, you don't hear the noise of the planes or mosque. Breakfast buffet wasgreat!

6

Robert

Feb 2, 2025

·

Stayed 1 night

Slightly noisy room air conditioner. Very ordinary breakfast buffet for a western diet.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $61	17 $42
18 $40	19 $39	20 $45	21 $45	22 $45	23 $39	24 $45
25 $42	26 $39	27 $39	28 $39	29 $39	30 $39	31 $49

Su	Mo	Tu	We	Th	Fr	Sa
1 $42	2 $45	3 $36	4 $45	5 $38	6 $36	7 $36
8 $47	9 $36	10 $36	11 $36	12 $36	13 $41	14 $36
15 $36	16 $36	17 $36	18 $36	19 $36	20 $36	21 $36
22 $36	23 $36	24 $36	25 $42	26 $36	27 $36	28 $36
29 $36	30 $36

Swiss-Belhotel Airport Jakarta

Prices for Swiss-Belhotel Airport Jakarta

Monthly average prices

About this property

Location

Room options

Deluxe Twin Room

Grand Twin Room

Superior Deluxe Queen Room

Grand Room

Business Suite

Deluxe Room, 1 Queen Bed

Premier Twin Room, 2 Twin Beds

Superior Deluxe Twin Room

Premier Double Room, 1 Queen Bed

Guest reviews of Swiss-Belhotel Airport Jakarta

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Swiss-Belhotel Airport Jakarta

Prices for upcoming dates

Business details