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The Sebel Twin Towns


Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Babysitting / Child Services

  • Tour Desk

  • Dry Cleaning

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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across many recent reviews, travellers praise The Sebel Twin Towns for its central, walkable location near the beach and Twin Towns club, spacious modern rooms with views, and an often-exceptional buffet breakfast noted for variety and made-to-order items.

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Facilities

Good

Cleanliness

Inconsistent

Service

Friendly

Location

Central

Dining

Fantastic

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8

Jens

IAN-logo

last week

·

Stayed 2 nights

The gym needs an update. Great hotel. Great location , completely outdated gym!
The gym needs an update. Great hotel. Great location , completely outdated gym!

4

JASON

IAN-logo

last week

·

Stayed 1 night

Extremely disappointing handling by the hotel and twin towns after getting in between visible factional department infighting regarding breakfast entitlements and customer service between the hotel and twin towns. What made this worse was not even the original issue — it was the weeks of silence afterwards, followed by a phone call where staff appeared completely boxed in by policy and bureaucracy instead of using basic customer judgement. I travel regularly and understand mistakes happen. What matters is how businesses respond. In this case, the response was slow, impersonal and dismissive. Very poor post-stay customer service for a brand that markets itself as premium.
Extremely disappointing handling by the hotel and twin towns after getting in between visible factional department infighting regarding breakfast entitlements and customer service between the hotel and twin towns. What made this worse was not even the original issue — it was the weeks of silence afterwards, followed by a phone call where staff appeared completely boxed in by policy and bureaucracy instead of using basic customer judgement. I travel regularly and understand mistakes happen. What matters is how businesses respond. In this case, the response was slow, impersonal and dismissive. Very poor post-stay customer service for a brand that markets itself as premium.

10

David

IAN-logo

2 weeks ago

·

Stayed 4 nights

Excellent Brekky
Excellent Brekky

8

Clint

IAN-logo

3 weeks ago

·

Stayed 2 nights

Breakfast was good, Wouldn’t give me a late check out though, only place that’s ever not.
Breakfast was good, Wouldn’t give me a late check out though, only place that’s ever not.

10

Ruth

IAN-logo

Apr 16, 2026

·

Stayed 2 nights

Good location. Very friendly staff. Excellent breakfast.
Good location. Very friendly staff. Excellent breakfast.

Cnr Griffith Street and Wharf Street, Gold Coast, Queensland, Australia

Location

Tweed Heads is home to The Sebel Twin Towns Coolangatta. Robina Town Centre and Pacific Fair Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Coolangatta Beach and Kirra Beach. Timezone Coolangatta and Minjungbal Aboriginal Cultural Centre are also worth visiting.

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 00:00

Before 10:00


FAQs

Yes, free parking is available on-site.


Yes, a delightful breakfast is available on-site, though specific details about the type and cost are not provided.


Check-in is from 14:00 until 00:00, and check-out is by 10:00. Early or late check-in/check-out may be available upon request.


The property includes step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility features are not provided.

The Sebel Twin Towns is located in Tweed Heads, just steps from Twin Towns Services Club. Nearby attractions include Coolangatta Beach and Kirra Beach, with shopping options at Robina Town Centre and Pacific Fair Shopping Centre.


Yes, the property features both indoor and seasonal outdoor pools. Pool access is available from 7:00 AM to 9:00 PM.


Children are welcome at the property, and there is no minimum age for children to stay for free.


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