Name: WoodSpring Suites Greensboro - High Point North
Address: 505 Hickory Ridge Drive, Greensboro, North Carolina, United States of America, Greensboro, North Carolina, US
Price range: $68–$83 per night
Rating: 7

What guests think

Across reviews of WoodSpring Suites Greensboro - High Point North, many guests report limited on-site staffing and reliance on a kiosk, leading to difficult check-ins, key issues, and slow responses, alongside inconsistent housekeeping and cleanliness during stays.

Rooms are basic, with recurring comments about uncomfortable beds or small pillows, occasional missing items or maintenance problems, and intermittent noise or odors. Facilities mentioned include a laundry room and a simple exercise space. There is no breakfast and on-site dining is limited, though some guests find the location convenient for the airport and generally safe. Overall, expect a no-frills, extended-stay experience with variable service and upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests mention a laundry room and a small exercise area; overall amenities are basic.

Related guest reviews

8

Thomas

Jul 3, 2023

·

Stayed 8 nights

Clean, safe, decent TV, exercise room, laundry. It’s not bad. Just don’t expect fancy. And remember it’s long-term stays so people cook in their rooms so the hall can be a little smelly, but it’s fine in your room.

8

Shannon

Apr 27, 2025

·

Stayed 9 nights

Didn’t have the double bed suite I booked when arrived. Had to settle for 1 bed, a bit difficult with children. Did appreciate the staff and the safety of the property. The laundry facility was a major plus.

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Cleanliness

Cleanliness is a frequent concern, with reports of dirty floors or tubs, stained walls, hair in bathrooms, and odors, plus limited availability of clean towels and linens; a few reviews noted clean rooms.

Related guest reviews

2

Nathan

Jun 15, 2024

·

Stayed 1 night

No one was there to check in. Room wasn’t ready at almost 5pm and even then still not clean. Most uncomfortable beds ever. No one was there for checkout either and had to call and wait on hold for any service

4

Rada

Dec 13, 2024

·

Stayed 2 nights

Property was ok...The hallways have an order that is hard to describe and the carpet is dirty. A pill was on my floor and the floor appeared not to have been cleaned. Check in was great, staff was friendly wish you had coffee.

6

Dazuiya

Dec 1, 2025

·

Stayed 3 nights

Good hotel But is is an extended stay so no breakfast and there was nobody at the property and they checked me out 1 hour early I this because my card stoped working at 10am I tried virtual front desk and they told me that I had checked out so they couldn’t get me another key to finish getting my things out the room. My children left 2 bags and a couple chargers that I was not allowed to get. Just clothes and chargers but it was ours. I ended up leaving after waiting till 11:30am to see if someone a human would come so we can get our things nobody came. But the room was tidy and the bathroom had hair everywhere. I will never book at this hotel again. I even asked the virtual front desk for a corporate number he told me that he didn’t have access to it. SMH. Next time I’ll stick with my normal hotel drury at least they serve breakfast and supper. Very disappointing situation

4

Lisa

Jun 23, 2024

·

Stayed 1 night

It's obviously cheaper than all the nearby hotels for a reason. The floors were dirty, blanket on bed was dirty. There wasn't a shower curtain so we had to go ask for one. And put it on ourselves. You only get 2 very small pillows, and 2 towels, we had to go ask for extra towels. It's bare minimum

6

Melissa

Apr 4, 2024

·

Stayed 2 nights

Staff was very friendly however my room was dirty, walls and bathtub were filthy. Not enough towels & pillows were provided.

10

Madeline

May 14, 2023

·

Stayed 1 night

Good area and nice property not the cleanest but affordable.

6

Curtis

Sep 6, 2023

·

Stayed 3 nights

Pictures didn’t match room,walls dirty,only provotwo towels for whole trip

6

sarah

Jun 18, 2023

·

Stayed 1 night

The hotel has very limited front desk service. Our tv in our room didn’t work. The room had a stale smell to it like someone had smoke previously in it.

2

marcia

Oct 22, 2023

·

Stayed 1 night

Tub was dirty and had previous occupant's hair in it, no remote for TV, no sleep sofa as advertised, sink drain in the kitchen had old food in strainer, toilet was dirty. Overall smell of the room was as though it had not been sanitized. Would not recommend this hotel to anyone. Very dissatified!!!!

6

Karen

Oct 28, 2025

·

Stayed 7 nights

Walls need painting, stained. Floor was filthy.

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Rooms

Rooms are basic, with recurring reports of uncomfortable beds or small pillows, missing items or maintenance issues (e.g., shower curtains, remotes, AC/TV), and occasional noise or odors; some guests found rooms spacious.

Related guest reviews

10

Pedro

Oct 25, 2023

·

Stayed 7 nights

It's was a very nice stay, very clean and spacious. Enjoyed the amenities.

2

Shannika

Apr 20, 2024

·

Stayed 1 night

They was no one at the front counter when arriving. Had to use the service phone to get someone to come get checked in. The floors looked dirty. The sink area was stained. The pillows was so flat it was as if you didn’t even have one. Called the next morning for an iron and ironing board and the front desk was closed. I was told we could get an iron until 10 when the desk opened up. How am I supposed to iron get dressed and be out the room by 11. This has been my first experience in a hotel with this type of service. I will never stay here again.

4

Lisa

Jun 23, 2024

·

Stayed 1 night

It's obviously cheaper than all the nearby hotels for a reason. The floors were dirty, blanket on bed was dirty. There wasn't a shower curtain so we had to go ask for one. And put it on ourselves. You only get 2 very small pillows, and 2 towels, we had to go ask for extra towels. It's bare minimum

4

Jose

Jul 31, 2025

·

Stayed 21 nights

Bed uncomfortable, linen worn out pillows look like a towel inside a pillowcase. My second and last experience with them. I chose it because my experience at Winston Salem NC last November was good.

10

Ceaton

Mar 22, 2024

·

Stayed 1 night

Property itself was great and deserves the 5 stars. The people around me were a little noisy, but it wasn’t loud past 11 and it wasn’t that big of a deal anyway. Great location for the airport and felt safe.

2

Regina

Jun 27, 2025

·

Stayed 2 nights

There were people sitting out front smoking and there was a lot of noise at 4 AM. The bed was uncomfortable.

2

Keron

Jul 1, 2025

·

Stayed 2 nights

My room was empty for some reason. The only thing the room had was a bed with sheets and comforters, absolutely nothing else. No soap, no cups, no ice bucket, nothing not even a shower curtain. I notified the staff and they said they would fix immediately and in my two nights there no one ever came to fix the room. The hotel does not have staff on duty at all times When I checked out at around 9:45am on a Sunday the metal gate was closed at the front desk.

6

rahil

Aug 31, 2025

·

Stayed 5 nights

Ac was blasting cold no matter the temp on the thermostat. Service was decent

8

Thomas

May 14, 2023

·

Stayed 7 nights

The rooms need a few more kitchen cabinets.

6

sarah

Jun 18, 2023

·

Stayed 1 night

The hotel has very limited front desk service. Our tv in our room didn’t work. The room had a stale smell to it like someone had smoke previously in it.

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Service

Service is often unreliable due to limited front-desk hours and reliance on a kiosk, leading to slow check-ins, key problems, overbooking or cancellations, and difficulty getting housekeeping or towels; some staff received praise.

Related guest reviews

2

Kya

Mar 11, 2025

·

Stayed 1 night

I stayed a night and received dirty towels, went down stairs was informed that there wasn’t any towels washed and ready that i would receive a call, never got one then was told at checkout the next morning that they would talk to a manager about the fact that they didn't have any towels to see if i could get a refund and never heard anything back from anyone first and last stay i will never stay here again.

2

Ernest

May 16, 2025

·

Stayed 5 nights

I got there for a weeklong convention in North Carolina and even though I had a confirmation number on my phone I got there and told me they had no room for me. They were oversold and then I had no room so I had to go to a different hotel. That stinks. I had a confirmation number.

6

Dazuiya

Dec 1, 2025

·

Stayed 3 nights

Good hotel But is is an extended stay so no breakfast and there was nobody at the property and they checked me out 1 hour early I this because my card stoped working at 10am I tried virtual front desk and they told me that I had checked out so they couldn’t get me another key to finish getting my things out the room. My children left 2 bags and a couple chargers that I was not allowed to get. Just clothes and chargers but it was ours. I ended up leaving after waiting till 11:30am to see if someone a human would come so we can get our things nobody came. But the room was tidy and the bathroom had hair everywhere. I will never book at this hotel again. I even asked the virtual front desk for a corporate number he told me that he didn’t have access to it. SMH. Next time I’ll stick with my normal hotel drury at least they serve breakfast and supper. Very disappointing situation

2

George

May 4, 2025

·

Stayed 14 nights

Hotel Hell: Save a Few Dollars, Lose Your Mind This place is a complete joke. Don’t let the shiny new construction or bargain pricing trick you — you’ll pay for it in ways you can’t imagine. Here’s what you’re really signing up for: no staff on-site after 5 PM, no help before 9 AM, and zero basic hospitality. Just you, an empty lobby, and a cold, glitchy computer kiosk that’s supposed to replace human beings. Safety? Forget it. Service? Nonexistent. Peace of mind? Not a chance.

2

Brandi

Oct 4, 2025

·

Stayed 1 night

very terrible check in they made me pay twice for one day and I wouldn’t recommend this place all because I came in late mind you any other hotel would’ve gladly accepted me no problems. Not only did it. Take about 20 minutes if not 30 for them to just check me in because it was late. They acted like it was a huge inconvenience and I’m out of almost 100 bucks now zero out of 10 wouldn’t recommend staying here.

4

Charlesa

May 11, 2025

·

Stayed 2 nights

The property is great and the front desk ladies that assisted especially the one who came in on her day off to assist is much appreciated . What makes this property poor is the fact the front desk was closed down before the end business hours which left several of us customers in the lobby some for 1hour and a half just to check in and get our keys to rooms we already paid for . There was an emergency phone in the lobby that we all used until finally someone showed up which happened to be the lady on her day off not sure what happened with that and it was never explained . We stayed for an entire weekend our room did not have wash clothes and we dialed zero on the room phone and the gentlemen who answered just kept saying il bring them we never got them and everytime we went downstairs to ask someone the window was down and no one was available . We ended up having go buy our own. We never saw a customer service rep at the front lobby until Sunday check out time and that’s when she supplied cloths and towels after letting her know about the experience we had but of course it was to late we already bought . Definitely need a more reliable and available customer service representative to help weekend traveling guest

4

Alicia

Apr 7, 2025

·

Stayed 3 nights

No one at front desk, almost ever during my entire stay. My room key didn't work 2/3 evenings when i got back from the work event... when i was tired, extra grumpy and ready for bed... no one was anywhere except at kiosk to fix my key, or i called the number from Google maps and after 20 min found out they could not find my reservation because it's not the right property.

2

Jordan

Apr 30, 2025

·

Stayed 5 nights

Hotel canceled our reservation while in the airport traveling to town

2

Shirley

May 6, 2025

·

Stayed 1 night

Can't even give a review of the interior of the hotel because no one was there to check us in. There's a kiosk to use for after hours check in and no one would answer us. Had to take my 76 year old father across the street to check in at almost 11pm because the malfunction in the process. Will not be trying this place again.

2

MARK

Feb 24, 2025

·

Stayed 1 night

No one was at the desk, in spite of it only being 9 pm when I arrived. I had to use their kiosk to check in and had to wait a few minutes to get an agent to help me. Not very efficientl.

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Location

Location is convenient for the airport and generally felt safe, though it’s not close to popular stores; restaurants are nearby.

Related guest reviews

4

Michelle

Mar 17, 2024

·

Stayed 20 nights

Good restaurants nearby

10

Ceaton

Mar 22, 2024

·

Stayed 1 night

Property itself was great and deserves the 5 stars. The people around me were a little noisy, but it wasn’t loud past 11 and it wasn’t that big of a deal anyway. Great location for the airport and felt safe.

10

Jalisa

Jun 13, 2023

·

Stayed 3 nights

This was the perfect weekend getaway spot! And very convenient location!

6

Fatih

May 1, 2023

·

Stayed 8 nights

Hotel in a very good location, quite nice building. But the staff and cleaning issues are really teribble. No one cleaning the rooms, there is no any daily service for clean towels and etc.

10

Madeline

May 14, 2023

·

Stayed 1 night

Good area and nice property not the cleanest but affordable.

8

Shannon

Apr 27, 2025

·

Stayed 9 nights

Didn’t have the double bed suite I booked when arrived. Had to settle for 1 bed, a bit difficult with children. Did appreciate the staff and the safety of the property. The laundry facility was a major plus.

10

Andrea

Jun 18, 2023

·

Stayed 2 nights

Nice property for the price; however, not really close to popular stores.

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Dining

No breakfast is provided and on-site options appear minimal; one guest wished for coffee, but restaurants nearby offer alternatives.

Related guest reviews

4

Michelle

Mar 17, 2024

·

Stayed 20 nights

Good restaurants nearby

4

Rada

Dec 13, 2024

·

Stayed 2 nights

Property was ok...The hallways have an order that is hard to describe and the carpet is dirty. A pill was on my floor and the floor appeared not to have been cleaned. Check in was great, staff was friendly wish you had coffee.

6

Dazuiya

Dec 1, 2025

·

Stayed 3 nights

Good hotel But is is an extended stay so no breakfast and there was nobody at the property and they checked me out 1 hour early I this because my card stoped working at 10am I tried virtual front desk and they told me that I had checked out so they couldn’t get me another key to finish getting my things out the room. My children left 2 bags and a couple chargers that I was not allowed to get. Just clothes and chargers but it was ours. I ended up leaving after waiting till 11:30am to see if someone a human would come so we can get our things nobody came. But the room was tidy and the bathroom had hair everywhere. I will never book at this hotel again. I even asked the virtual front desk for a corporate number he told me that he didn’t have access to it. SMH. Next time I’ll stick with my normal hotel drury at least they serve breakfast and supper. Very disappointing situation

2

Cameron

Jun 26, 2024

·

Stayed 1 night

Terrible customer service, room dirty, no breakfast at all.

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Month	Average price
January	$75
February	$76
March	$75
April	$108
May	$91
June	$96
July	$83
August	$85
September	$80
October	$117
November	$75
December	$74

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $79	16 $71	17 $71	18 $82	19 $81
20 $71	21 $71	22 $72	23 $69	24 $69	25 $81	26 $81
27 $68	28 $73	29 $69	30 $72

Su	Mo	Tu	We	Th	Fr	Sa
				1 $72	2 $71	3 $71
4 $78	5 $72	6 $72	7 $78	8 $76	9 $80	10 $83
11 $78	12 $78	13 $78	14 $78	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30	31

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Monthly average prices

About this property

Location

Room options

Queen Suite with Sofa Dishwasher (Dishes Cookware Included)

Queen Suite Twitho Queen Beds with Dishwithasher (Dishes Cookwithare Included)

Queen Suite with Dishwithasher (Dishes Cookwithare Included)

Queen Suite

Queen Suite Accessible

Queen Suite with Sofa

Queen Suite with Dishwithasher (Dishes Cookwithare Included) Accessible Roll-In Showither

Queen Suite Two Queen Beds

Queen Suite Two Queen Beds Accessible

Guest reviews

Good

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about WoodSpring Suites Greensboro - High Point North

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