Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily.

Does the property allow pets?

Yes, pets are allowed with a pet deposit of USD 75.00 per stay and a pet fee of USD 75.00 per accommodation, which varies based on length of stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features elevators, a wheelchair-accessible registration desk, parking, and limited wheelchair-accessible rooms. There is also a stair-free path to the entrance and a wheelchair-accessible pool.

Where is the property located in relation to key landmarks?

The hotel is located near the airport and within a 15-minute drive of attractions such as First Horizon Coliseum and Wet 'n Wild Emerald Pointe Water Park. It is approximately 8.6 miles from North Carolina A and T State University and 10 miles from High Point University.

Is there a swimming pool at the property?

Yes, the property features a wheelchair-accessible pool.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, although specific age details are not provided.

Tru by Hilton Greensboro, NC - Comfortable Stay

Average nightly price at Tru by Hilton Greensboro, NC by month, last 12 months (USD)
Month	Average price
January	$107
February	$172
March	$137
April	$189
May	$141
June	$147
July	$126
August	$114
September	$121
October	$193
November	$116
December	$93

What guests think

Across reviews of Tru by Hilton Greensboro, NC, travelers frequently praise the hotel’s very clean, new-feeling spaces and friendly staff, along with a convenient location and generally satisfying breakfast that includes a popular pancake machine.

Recurring drawbacks include noise from rooms above, occasional pet-related disturbances, and housekeeping inconsistencies like empty dispensers or missed service. Rooms feel modern and comfortable but can run small, with some reports of loud or inefficient HVAC and limited in-room amenities such as no microwave. Expect a practical, contemporary stay suited to short visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pet friendly with a modern, game-filled lobby and well-lit parking. Several guests noted the absence of in-room microwaves.

Related guest reviews

10

graham

Jan 16, 2023

·

Stayed 2 nights

Great staff and very comfortable lobby area with many tv’s and games to play. Loved everything about this hotel.

8

Kyle

Jul 31, 2025

·

Stayed 1 night

It was a good stay. We brought our dog and it worked out perfect for us.

8

Silvia

Sep 21, 2025

·

Stayed 4 nights

This is the second time I come to this hotel and I will say it's clean.I wish they had a pool but I know they're new but they do have games inside. Great breakfast and the area is for easy convenience to stores..

8

Julie

Dec 29, 2023

·

Stayed 1 night

Great breakfast! Missed having a microwave in the room. Fan ran the whole time from a vent by our bed. Didn't sleep the best from the noise. Otherwise was a comfortable room..

10

Karon

Jun 8, 2025

·

Stayed 1 night

So glad Tru is in Greensboro. I love their hotels and my furry princess can stay there too!

10

Helen

Dec 8, 2023

·

Stayed 1 night

The staff are very friendly and want to accommodate you. Parking is well lit and there is plenty of it. Rooms are clean. Bed is comfortable. I will come back.

10

Annemarie

Nov 11, 2025

·

Stayed 1 night

Great place. Friendly staff. No microwave or closer in room.

8

joel

Sep 7, 2024

·

Stayed 2 nights

Our stay was good. They really need an EV charging station or two.

10

Camille

Nov 24, 2023

·

Stayed 1 night

Staff was extremely nice and loved playing the games

10

Sarah

May 11, 2024

·

Stayed 2 nights

The staff were very friendly and helpful. Very clean and dog friendly. The hotel was very colorful and cute. Little lighted cubbies in the lobby were a charm.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are frequently described as very clean and new. However, multiple reviews report housekeeping gaps such as empty dispensers, missed service on multi-night stays, and occasional maintenance or odor issues.

Related guest reviews

10

Spencer

Sep 8, 2025

·

Stayed 1 night

We attended the Big Play Dre Day Celebration at Nepark, honoring the one-year anniversary of Diondre Overton, the outstanding Clemson wide receiver and professional football player tragically killed at a private house party. After an emotional and meaningful day, we checked into the hotel and were warmly greeted by the young lady at the front desk, a UNCG junior whose kindness stood out. Our room was spotless, fresh, and welcoming, with a clean scent and a bed that offered the perfect balance of comfort and support. After a soothing hot bath, we drifted into a deep, peaceful sleep that restored our energy. The next morning, we felt no pressure to leave; the housekeeping staff was patient, thoughtful, and accommodating. From start to finish, the atmosphere was calm, relaxing, and exactly what we needed after such a long and emotional day

4

Sherry

Feb 27, 2024

·

Stayed 3 nights

When we were turning in for the night and getting into our beds, we pulled back the bedspread, and there are black little rocks and a wire stem of some sort underneath the bedspread on top of the sheets and they had clearly not been cleaned from the previous person staying… I took multiple pictures, took them downstairs to the front desk. They advise they had no one to change the sheets and they were no empty rooms to move us to we received a set of clean sheets were modified it looks like drug paraphernalia in her bed. I have multiple pictures of what we found in the beds.

10

James

Jul 20, 2025

·

Stayed 1 night

Great stay always and very clean ..

10

Keren

Aug 20, 2025

·

Stayed 1 night

Property was incredibly clean, appearing brand new!

10

Dave

Aug 17, 2025

·

Stayed 1 night

Everything was clean and new. Plenty of places to eat and shop close by.

4

Zuri

Oct 20, 2024

·

Stayed 3 nights

Property did not clean our room daily or at all during our 3 night stay, despite requests. Did not empty our trash during our 3 night stay. Had to request towels several times during our 3 night stay.

6

Rashena

Sep 28, 2025

·

Stayed 1 night

The room was clean but the soap dispensers for sink & shower were empty. The kleenex box was empty and Definitely annoying with a daughter with active allergies. The night staff was pleasant and morning staff was nice and heard me out. I complained about the party above me stomping and jumping over my head from 6am up until I checked out @10am. Totally dissatisfied especially after arriving after midnight from over 8 hrs of driving. No accommodations were made other than me having to let the front desk know so they can be spoken to. I paid a nice price for only 4hrs of sleep. Definitely not ok.

10

Kelly

Sep 8, 2024

·

Stayed 2 nights

Very clean hotel! We enjoyed our stay and would definitely stay here again. The pancake maker was a hit with the kids.

2

Daniela

Sep 11, 2023

·

Stayed 4 nights

The hotel is fairly new and modern, but the air conditioning is very loud and unfortunately only with limited functions. Completely unacceptable for a hotel in this price range, however, is the lack of room cleaning and the poor information about it at check-in. Supposedly the room is cleaned daily if this is announced at the reception... it did NOT work! We had only one (!) room service in four nights - this means on the other days that the wet towels are on the floor, the trash cans are not emptied and the toilet paper is scarce. We would not book the hotel again because of this.

4

Courtney

Apr 7, 2023

·

Stayed 1 night

The bathroom shower had tons of pubic & regular hair on the shower wall, shower floor, and on the towel hooks. It was everywhere. I was also awaken by a loud thumping noise, in the room above me, at 7AM in the morning and it lasted until I checked out at 9am. It was as if someone was handling some type of machine. It was a very odd, loud noise. I left a message for the manager when I checked our, as well as on other, several occasions but no luck/he’s been unresponsive. My bank has also tried to call.

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AI-generated summary based on recent guest reviews

Rooms

Rooms feel modern and comfortable, though some guests found them small with limited storage. Noise from neighboring rooms or upstairs and occasional HVAC issues were reported.

Related guest reviews

8

Valerio

Jun 22, 2024

·

Stayed 1 night

Overall this was a great place to stay. Not a lot of storage such as drawers to put clothes in. Additionally, wifi did not work the whole time, I was told due to an outage and check in later but never worked.

8

Teresa

Sep 20, 2025

·

Stayed 1 night

Clean room, comfy bed, friendly staff. Arrived late in the day. Only 1 towel in bathroom. Had to go downstairs for another towel. Also, lotion dispenser was empty. Other than that, very nice hotel

8

SOPHIE

Apr 26, 2025

·

Stayed 1 night

The hotel is tucked off in a little nice area. It’s secluded. Check in was easy. Curb appeal is attractive & everything inside including the rooms are nice & clean. The only issue is a giant big foot walking above us all night. It gives me anxiety & brings back times of living in an apartment. Other than that I’d choose this place again.

8

Julie

Dec 29, 2023

·

Stayed 1 night

Great breakfast! Missed having a microwave in the room. Fan ran the whole time from a vent by our bed. Didn't sleep the best from the noise. Otherwise was a comfortable room..

8

Terry

Apr 8, 2025

·

Stayed 4 nights

New feeling, bright and clean inside and out .. lobby open feeling clean and welcoming . My king bed basic Room was clean.. ok size, not huge … furnishing in good shape but understated and minimalist . Bed comfortable, pillows ok. Nice shower … Towels were decent. TV nice … small fridge available. Breakfast was ok. Did have eggs and a meat each day. Automated Pancake machine . Oatmeal a little undercooked both times I had it. Kitchen help on top of things stocking things. TWO foosball tables in the lobby … thought that was odd. Staff pretty friendly. One night I followed 3 cops down my hallway as they knocked on a door near mine, but nothing seemed to come of it. I felt safe there.

6

Denise

Sep 21, 2025

·

Stayed 1 night

The property itself was clean and conveniently located. The only problem that I did have was the noise from the floor above. Assuming because the floor in the room was not carpet you could hear every single footsteps the floor above took. It was quite annoying.

8

Julie

Dec 31, 2024

·

Stayed 1 night

Our room was clean, bed was comfortable. However the room was small. Felt tight and close. We had requested a top floor room because I am a light sleeper. They have it to us at the end of the hall. Unfortunately they put someone with a baby right next door. Who cried, and banged on the walls. TV turned up loud in the night.

2

Daniela

Sep 11, 2023

·

Stayed 4 nights

The hotel is fairly new and modern, but the air conditioning is very loud and unfortunately only with limited functions. Completely unacceptable for a hotel in this price range, however, is the lack of room cleaning and the poor information about it at check-in. Supposedly the room is cleaned daily if this is announced at the reception... it did NOT work! We had only one (!) room service in four nights - this means on the other days that the wet towels are on the floor, the trash cans are not emptied and the toilet paper is scarce. We would not book the hotel again because of this.

8

Steven

Sep 21, 2025

·

Stayed 2 nights

I stayed there 2 nights. The first night was good. But idk what happened to the room above me, they keep walking, stomping, moving stuffs noise like thunder from 11pm to 2am, i think, may be longer. I called to the front desk two times. It wont stop. I know Tru cant contorl it.

2

John

Sep 29, 2025

·

Stayed 1 night

Room was warm and muggy. Thermostat stated it was 65 degrees and it was at least 75. no other rooms available. I left to stay at Homeward Suites in less than 10 minutes. The general manager refused to do the right thing and refund room. I will be communicating with Hilton corporate office, but not holding my breadth. Apparently the manager doesn't feel his rooms should be comfortable for his guests. Make note.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and accommodating. However, some guests reported unhelpful responses to issues, slow or problematic check-ins, and refund or billing frustrations.

Related guest reviews

6

Nancy

Mar 14, 2025

·

Stayed 1 night

The check-in receptionist was very unfriendly.

10

Tamika

May 15, 2025

·

Stayed 1 night

Front desk staff were so nice, friendly, and accommodating!

2

Muranda

Jul 17, 2025

·

Stayed 2 nights

I stayed two nights. The first morning I was awoken by the person next to me’s screaming dog. Dog yelled literally the whole day. I told management and they were so unhelpful. Your hotel has major process issues if your way of handling pet owners is to just mix them in with other people. I will never stay here again. I’ll tell all my friends, family, and coworkers to never stay here as well.

4

Teresa

Jan 30, 2023

·

Stayed 1 night

Room was not ready until 5:30. Waited from 4:30 and had plans for 6:00.

8

Stanley

Mar 3, 2024

·

Stayed 1 night

There was an issue with getting checked in berween Hotels.com and Tru. Took 45 minutes to check in. Not a good start. Hotel is great.

10

LeAnne

Dec 4, 2024

·

Stayed 1 night

Despite the circumstances… son getting sick in our room during our stay… our experience was awesome. The property was in a good location, had great amenities and an outstanding staff. Everyone was very friendly and helpful. I would like to give a special shout-out to Alana; she was very friendly and helpful during the time my son was sick. This trip included much adversity however, the staff at this property did an amazing job of providing outstanding customer service. Would highly recommend!

10

Gerald

Apr 1, 2025

·

Stayed 1 night

I would like to say the staff was amazing and awesome team hotel was amazing and clean and thumbs up for the excellent hospitality and breakfast Great job everyone involved

10

Kate

Apr 28, 2025

·

Stayed 2 nights

the staff is so wonderful and accomodating! rooms are comfy and clean

10

Aylicia

Sep 29, 2025

·

Stayed 2 nights

Check in staff were extremely nice and helpful.

2

John

Sep 29, 2025

·

Stayed 1 night

Room was warm and muggy. Thermostat stated it was 65 degrees and it was at least 75. no other rooms available. I left to stay at Homeward Suites in less than 10 minutes. The general manager refused to do the right thing and refund room. I will be communicating with Hilton corporate office, but not holding my breadth. Apparently the manager doesn't feel his rooms should be comfortable for his guests. Make note.

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AI-generated summary based on recent guest reviews

Location

Convenient for dining, shopping, and access to major roads, with several noting quiet surroundings. One review mentioned the surrounding area felt a little sketchy.

Related guest reviews

10

Julie

Sep 25, 2023

·

Stayed 2 nights

There for 2 nights! Beautiful, clean and comfortable hotel with all of the amenities! Great location with easy access off interstates. Shopping and restaurants all surround the hotel. Exceptional staff. Woukd stay here again.

8

Silvia

Sep 21, 2025

·

Stayed 4 nights

This is the second time I come to this hotel and I will say it's clean.I wish they had a pool but I know they're new but they do have games inside. Great breakfast and the area is for easy convenience to stores..

8

SOPHIE

Apr 26, 2025

·

Stayed 1 night

The hotel is tucked off in a little nice area. It’s secluded. Check in was easy. Curb appeal is attractive & everything inside including the rooms are nice & clean. The only issue is a giant big foot walking above us all night. It gives me anxiety & brings back times of living in an apartment. Other than that I’d choose this place again.

10

Dave

Aug 17, 2025

·

Stayed 1 night

Everything was clean and new. Plenty of places to eat and shop close by.

8

Charissa

Apr 17, 2025

·

Stayed 1 night

Friendly staff. Conveniently located. Nice, modern hotel.

10

Tehya

Mar 26, 2024

·

Stayed 1 night

Very clean and updated room convenient to the coliseum and downtown

10

lee

Jul 6, 2025

·

Stayed 2 nights

Great location. Comfortable. Clean. Provided all that was needed.

10

Lisa

Aug 24, 2025

·

Stayed 1 night

Have great coffee, surrounding area a little sketchy

10

Stephanie

Sep 27, 2025

·

Stayed 1 night

Clean and close to everything

10

Patricia

Oct 29, 2023

·

Stayed 2 nights

Nice area, clean quiet place

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally well liked, with repeated praise for the pancake machine. Some found it limited or inconsistent, with occasional complaints about coffee quality and wait times.

Related guest reviews

10

James

Feb 3, 2024

·

Stayed 1 night

Breakfast was limited.

8

Jing

Dec 28, 2025

·

Stayed 1 night

Very clean. Newer facility. If the better breakfast provided would be A plus.

10

Snorre

May 13, 2024

·

Stayed 1 night

Stand up shower Clean Great service Motion detection pancake machine Smart tv in the room Pretty much all you can ask for!

6

Laura

Nov 30, 2024

·

Stayed 1 night

The fire alarm went off twice during our stay, once during the middle of the night and another time during breakfast. The wait for food was pretty long as well. I was also charged a random fee upon check out and am still unsure for what.

10

Kelly

Sep 8, 2024

·

Stayed 2 nights

Very clean hotel! We enjoyed our stay and would definitely stay here again. The pancake maker was a hit with the kids.

8

Terry

Apr 8, 2025

·

Stayed 4 nights

New feeling, bright and clean inside and out .. lobby open feeling clean and welcoming . My king bed basic Room was clean.. ok size, not huge … furnishing in good shape but understated and minimalist . Bed comfortable, pillows ok. Nice shower … Towels were decent. TV nice … small fridge available. Breakfast was ok. Did have eggs and a meat each day. Automated Pancake machine . Oatmeal a little undercooked both times I had it. Kitchen help on top of things stocking things. TWO foosball tables in the lobby … thought that was odd. Staff pretty friendly. One night I followed 3 cops down my hallway as they knocked on a door near mine, but nothing seemed to come of it. I felt safe there.

8

Ingrid

Dec 22, 2022

·

Stayed 1 night

Beautiful room, trendy with European influences. Very clean, front desk very nice. Only reason it's not 5/5 is the food. It's standard bagels to go buffet, the coffee was awful - The hotel has only been open 2 months so likely working out the kinks. I would stay there but wouldn't recommend eating or having coffee there.

10

Thomas

Jul 31, 2024

·

Stayed 1 night

Really enjoyed Tru by Hilton in Greensboro, NC....clean,good service, good location, excellent breakfast, nice amenities..would use it again. Ramada Inn North in Pigeon Forge...all ok, but shows age and heavy use...fair I'd say, would look elsewhere next time.

10

Amy

Jul 1, 2023

·

Stayed 2 nights

Great checkin staff, room was clean and comfortable. Only negative was the breakfast was not at the same level as other Tru’s I’ve stayed at.

10

Travis

Aug 22, 2024

·

Stayed 1 night

No complaints, it was only one night but we had two rooms and both were a good experience. We went to bring our oldest to college (A&T). The room was fine, bathroom clean, lobby area was neat and clean and the front desk staff seemed polite. Only one minor complaint - the bathroom fan didn’t work, but that’s small. The breakfast is simple but good enough. Noticed several people were impressed with their automatic pancake maker which I found entertaining (smile). We will likely stay here again when we return end of year and next school year. I recommend.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12 $133	13 $185	14 $184
15 $113	16 $113	17 $119	18 $149	19 $189	20 $189	21 $180
22 $117	23 $104	24 $107	25 $107	26 $104	27 $118	28 $114
29 $103	30 $105

Su	Mo	Tu	We	Th	Fr	Sa
		1 $103	2 $104	3 $104	4 $113	5 $111
6 $104	7 $102	8 $106	9 $108	10 $104	11 $123	12 $129
13 $110	14 $106	15 $108	16 $109	17 $106	18 $111	19 $113
20 $104	21 $103	22 $104	23 $105	24 $102	25 $111	26 $113
27 $102	28 $104	29 $103	30 $107	31 $104

Tru by Hilton Greensboro, NC

Prices for Tru by Hilton Greensboro, NC

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds

Room, 2 Queen Beds, Hearing Accessible

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Room, 1 King Bed

Room, 1 King Bed, Hearing Accessible

Room, 2 Queen Beds, Mobility Accessible

Room, 1 King Bed, Mobility Accessible

Guest reviews of Tru by Hilton Greensboro, NC

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Tru by Hilton Greensboro, NC

Prices for upcoming dates