Red Carpet Motel By Ontario

Not enough parking , only got one towel the whole time , no wifi , no ac or heating , only a good place to stay if you had no where else to go

We arrived with the cops arresting someone in hotel, there was trash everywhere. The bed sheets were not even cleaned, the bathroom shower HAD PUBES FROM THE GUESTS BEFORE, the bathroom door was superglued together, HOLES ON THE WALLS, the TV did not work, and only one dirty towel to clean off. Not worth stay here, try finding another location not worth your money.

Room had no heat since the heater was not functioning. Attendant dodged fixing it after stating he would do so.

It was bad, TV didn't turn on. The cable box was missing the power cord, the hotel was more on the beaten path, if you catch my drip. I stayed for one night, and i was by myself, I didn't mind. But if you have family, definitely book somewhere else.

The door would not lock properly lock. No tv pillows were lumpy smelled like smoke. Soap the size of a silver dollar. I would not recommend to anyone unless they were going to be on the street.

For $60 the room served it's purpose. However, ad stated mini fridge came with the room. It did not. Door would not close right away and lock was hard to get into lock position. We did not stay because it kept sounding as if someone was trying to open the door. No towels, no soaps, nothing.

No AC, no TV.

The staff were kind but 3 cockroaches appeared right when we entered and the tv did not work plus the bedframe under the mattress looked old and dirty. I appreciate the refund and hope they make the needed improvements

The room is without a towel. The vent is broken off the heat. The room was cold. The microwave is filled with garbage. The bed does not have blankets only sheets.

Room where the sink leak didn’t have no shower curtain or tv or microwave and the window didn’t close all the way

The Motel needs to be shut down. The room was Roach infested. Absolutely no service was provided. The room was filthy, no soap or Towels provided. TV was not working.

We arrived with the cops arresting someone in hotel, there was trash everywhere. The bed sheets were not even cleaned, the bathroom shower HAD PUBES FROM THE GUESTS BEFORE, the bathroom door was superglued together, HOLES ON THE WALLS, the TV did not work, and only one dirty towel to clean off. Not worth stay here, try finding another location not worth your money.

There were roaches in the room and shady people outside looking in peoples cars parked. I didn’t even check in here

Hotel has roaches and bedbugs broken windows ran down AC not working. I was switched to another room and I still had roaches and bedbugs. I asked for a refund I was informed that I had to go through hotels.com, and I still have not been refunded. And they say they do not allow pets but he allowed me to stay with my pet and he charged me an extra $25 for my pet. when changing me to another room, I found the mattress really stained with smell like old bled looks like old blood. Everything is in the photos I was a housekeeper, so I know how address these to be bedded the customer service was basically you get what you pay for a MoveOn. You’re not gonna get a refund I never slept there never got to use anything in both rooms I checked in and I checked the room and discover all this and went to the front office to complain and requested a refund back which I have not been paid and it has been 17 days that includes non-business days this was the worst experience and afterwords I drove away. I’m happy and itchy from things that I seen this hotel needs pest control treatment and updating all across the board including the staff. They do not care about their property. They just want the money and you have to deal with it whenever you get it. Whatever you get the customer service is very poor to check it is a very small place. Only one person is allowed to stand in that area. I am very unhappy and would like my refund returned to me as soon as possible the month it’s not even over yet.

There was bedbugs and roaches, and there was no tv in the room.

The room was infested with bedbugs and roaches

Bedbugs an roaches

I didn't like it is infested with cockroaches and stanks and they didn't give me a refund

The staff were kind but 3 cockroaches appeared right when we entered and the tv did not work plus the bedframe under the mattress looked old and dirty. I appreciate the refund and hope they make the needed improvements

The worst motel i ever been in my life to nose no towel no soap no tv very dirty and all at cucarachas all homeless people outside the rooms all night talking

Room smell bad and leaking shower which you could hear the drops all night.

Room had no heat since the heater was not functioning. Attendant dodged fixing it after stating he would do so.

It was bad, TV didn't turn on. The cable box was missing the power cord, the hotel was more on the beaten path, if you catch my drip. I stayed for one night, and i was by myself, I didn't mind. But if you have family, definitely book somewhere else.

The door would not lock properly lock. No tv pillows were lumpy smelled like smoke. Soap the size of a silver dollar. I would not recommend to anyone unless they were going to be on the street.

A little loud at night time but it was ok...

For $60 the room served it's purpose. However, ad stated mini fridge came with the room. It did not. Door would not close right away and lock was hard to get into lock position. We did not stay because it kept sounding as if someone was trying to open the door. No towels, no soaps, nothing.

No AC, no TV.

The staff were kind but 3 cockroaches appeared right when we entered and the tv did not work plus the bedframe under the mattress looked old and dirty. I appreciate the refund and hope they make the needed improvements

The room is without a towel. The vent is broken off the heat. The room was cold. The microwave is filled with garbage. The bed does not have blankets only sheets.

Room where the sink leak didn’t have no shower curtain or tv or microwave and the window didn’t close all the way

Nice staff

The manager was very kind and attentive so was his staff. Always a pleasure

I had paid for the room for 5 days when we checked in the person at the window said this not acceptable we need to get paid more and we had to be out Wednesday before noon and I was not given the change back not only that they added like 50 dollars more

From the time we got there, there was drug addicts hanging outside. People running up and downstairs at 1 apartment like they were buying drugs. And we asked for tiles because there were none in the room and no one never brought them. There were bugs in the room. The TV didn't work. And when we got up to next morning we took the pillow cases off the pillows there were nasty stains and when we went tell about it. No one came to the window. And still no tiles, im pretty sure they would have been nasty too.

The gentleman that checked me in, Gashay? He was excellent and provided great customer care and service. The area isn’t the best. It’s a fair place to stay when you need a spot to go to conveniently. Was a good weekend booking.

Very unprofessional and very poor customer service.

Hotel has roaches and bedbugs broken windows ran down AC not working. I was switched to another room and I still had roaches and bedbugs. I asked for a refund I was informed that I had to go through hotels.com, and I still have not been refunded. And they say they do not allow pets but he allowed me to stay with my pet and he charged me an extra $25 for my pet. when changing me to another room, I found the mattress really stained with smell like old bled looks like old blood. Everything is in the photos I was a housekeeper, so I know how address these to be bedded the customer service was basically you get what you pay for a MoveOn. You’re not gonna get a refund I never slept there never got to use anything in both rooms I checked in and I checked the room and discover all this and went to the front office to complain and requested a refund back which I have not been paid and it has been 17 days that includes non-business days this was the worst experience and afterwords I drove away. I’m happy and itchy from things that I seen this hotel needs pest control treatment and updating all across the board including the staff. They do not care about their property. They just want the money and you have to deal with it whenever you get it. Whatever you get the customer service is very poor to check it is a very small place. Only one person is allowed to stand in that area. I am very unhappy and would like my refund returned to me as soon as possible the month it’s not even over yet.

It was good great customer service 100%

Staff is cool no issues there they allowed early check in on short notice room was nice size offer mini fridge and microwave and heat** sadly it turned out to be bedbugs luckily I never got bitten I caught 1 crawling for my fiancé while sleeping

The person didn’t speak English at the main desk and I was forced to go to a hotel several miles away. I feel like I should be refunded.

Nothing. Homeless people loud aĺ night

We arrived with the cops arresting someone in hotel, there was trash everywhere. The bed sheets were not even cleaned, the bathroom shower HAD PUBES FROM THE GUESTS BEFORE, the bathroom door was superglued together, HOLES ON THE WALLS, the TV did not work, and only one dirty towel to clean off. Not worth stay here, try finding another location not worth your money.

Okay, if your not a high maintenance kind of a person but park on the street to be safe.

Room had roaches and it was ghetto, people up all night looks like a hangout for homeless people. A lady asked me if I smoked meth while I was there. Also the room had no soap or towels and when I asked for some I only got handed one towel when a couple was staying there.

From the time we got there, there was drug addicts hanging outside. People running up and downstairs at 1 apartment like they were buying drugs. And we asked for tiles because there were none in the room and no one never brought them. There were bugs in the room. The TV didn't work. And when we got up to next morning we took the pillow cases off the pillows there were nasty stains and when we went tell about it. No one came to the window. And still no tiles, im pretty sure they would have been nasty too.

Place was ghetto, a lot of crackheads around. Small area. Staff was rude and weird. Room was infested with roaches!!! Disgusting, will never come back !!!

The gentleman that checked me in, Gashay? He was excellent and provided great customer care and service. The area isn’t the best. It’s a fair place to stay when you need a spot to go to conveniently. Was a good weekend booking.

There were roaches in the room and shady people outside looking in peoples cars parked. I didn’t even check in here

The place was unsafe Z unsavory characters were hanging out the impression could definitely describe drug deals on property : multiple live on site tenants hanging out all night smoking ! There was no service and no towels when I asked they said they don’t have any for guest and no soap!!!! No parking and the environment was unsafe . Do not bring your family or yourself here ever !

I did not sleep very well, drug addicts outside my door, no towels, no television remote not even sure if the sheets were clean, mattress was stained, never again