Is parking available at the hotel?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee of approximately EUR 11.90 to 13.70 for adults and EUR 4.50 for children.

Does the hotel allow pets?

Yes, pets are allowed at the hotel with a fee of EUR 6 per pet per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until 11:59 PM, and check-out is at 12:00 PM. Late check-out is available for a fee of EUR 25.00, subject to availability.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary.

Where is the hotel located in relation to key landmarks?

The hotel is located in Coquelles, within a 15-minute drive of Port of Calais and Cité Europe. It is approximately 0.3 km from Cité Europe and 1.1 km from Channel Outlet.

What are the hotel’s policies regarding children?

Up to 2 children aged 16 years and younger can stay for free when occupying the parent's or guardian's room using existing bedding.

B&B HOTEL Calais Terminal Cité Europe 4 étoiles

Average nightly price at B&B HOTEL Calais Terminal Cité Europe 4 étoiles by month, last 12 months (USD)
Month	Average price
January	$107
February	$108
March	$108
April	$113
May	$137
June	$128
July	$164
August	$164
September	$116
October	$117
November	$110
December	$114

What guests think

Travellers describe B&B HOTEL Calais Terminal Cité Europe 4 étoiles as a convenient stopover near the Eurotunnel and Cité Europe, with spacious family rooms, friendly English-speaking staff, generally clean interiors, and ample on-site parking that feels safe.

Several reviews report issues such as weak air conditioning, dated decor or traffic noise in some rooms, plus occasional problems with key cards, electrics or in-room equipment. Feedback on breakfast and dining is mixed, ranging from tasty with good variety to limited or poor, with a few complaints about freshness or value. Some noticed a strong police presence around the complex that felt reassuring to some and off-putting to others. Overall, it suits short, functional stays more than extended, full-service trips.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is plentiful and generally feels secure. Little else about facilities is mentioned in the reviews.

Related guest reviews

10

Christopher

Oct 23, 2024

·

Stayed 1 night

Hotel is close to Eurotunnel and has plenty of parking that feels secure so suits my needs. Staff always friendly and welcoming. Rooms spacious and well equipped

10

Rafal

Jun 6, 2025

·

Stayed 1 night

Big parking bedroom and bathroom clean

8

Kate

Sep 3, 2023

·

Stayed 1 night

On site parking; a few minutes drive from eurotunnel. Walking distance to places to eat. Good sized, comfortable, clean family room. Staff all very pleasant and welcoming. Good breakfast. A convenient place for overnight stay on way back home.

10

Anna

Aug 10, 2023

·

Stayed 1 night

Large comfortable rooms, lots of easy free parking

10

Charlotte

Oct 23, 2025

·

Stayed 1 night

Great hotel for the shuttle. Convenient parking. Room very comfortable and clean. Definitely recommend and will be staying again.

8

Siobhan

Jul 30, 2023

·

Stayed 1 night

Great location for a stopover after coming through the tunnel. Easy to find, plenty safe parking, nice size room. Good value.

10

David

Apr 4, 2024

·

Stayed 1 night

We chose this hotel as it was close to the ferry terminal but not within Calais itself. Staff were very friendly and helpful. Room was really nice. Reminded us of a ships cabin. Large enough with everything we’d need for a short stay. King bed was comfortable, ensuite even had a bath. Safe and easy parking right outside, and only a short walk to Cite d’Europe shopping centre.

10

wai yee tracy

Apr 18, 2025

·

Stayed 4 nights

We were very happy with the stay, the location is convenient, a lot of restaurants nearby and few minutes walk to a shopping centre. The room is spacious, clean and the staff are nice and friendly. A lot of polices around the hotel makes it very safe and confident to park our car in the car park.

10

Sophie

Aug 8, 2023

·

Stayed 1 night

Excellent location for LeShuttle. Safe parking and huge room for family of 3. Would definitely stay again.

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Cleanliness

Many guests found rooms very clean, while others reported issues such as stained carpets, lingering odors, dusty areas, or linens that did not feel freshly laundered.

Related guest reviews

8

Linda

Aug 15, 2023

·

Stayed 1 night

Stayed here for the convenience for the tunnel first thing in the morning. Handy having the mall for dinner and somewhere to stretch your legs. The staff were friendly and check in was quick and easy. The room itself very dated and lots of stains. We were travelling with our pet rabbit so needed a pet friendly room and air conditioning. For this reason the room did smell like wet dog. The air con helped cover it. The carpet, seats, lamp etc all were covered in stains. The bathroom feels like a bathroom on a boat. Nothing wrong with that though. Just different and a little quirky. Few hairs found and even a chunk of food I think bread on the floor. Definitely wouldn’t say this hotel is 4 star

10

Rafal

Jun 6, 2025

·

Stayed 1 night

Big parking bedroom and bathroom clean

8

Kate

Sep 3, 2023

·

Stayed 1 night

On site parking; a few minutes drive from eurotunnel. Walking distance to places to eat. Good sized, comfortable, clean family room. Staff all very pleasant and welcoming. Good breakfast. A convenient place for overnight stay on way back home.

4

Elodie

Jan 13, 2022

·

Stayed 1 night

La chambre était en très mauvais état, fuite dans la salle de bains, moquette qui s’arrache, poussière. Petit déjeuner très décevant, une seule sorte de pain disponible Je suis très decue

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10

Kenneth

Apr 18, 2023

·

Stayed 1 night

Rooms and hotel clean and tidy. Staff very helpful and friendly.

4

Arzu

Oct 30, 2025

·

Stayed 1 night

The room was clean but the linen in the bedroom was not clean and smelt like it had not been changed or washed properly. Fruit salad in breakfast bar was off. Shame as otherwise location wise it's perfect.

6

Izabela

Apr 20, 2025

·

Stayed 1 night

Definiteley not 4* hotel. Good for late night sleep before taking le shuttle or ferry. Not the cleanest and not smell the best overall, but can’t expect too much from B&B hotel.. Slept in Executive Suite which has robes, complimentary soft drinks and snacks in fridge, coffee machine and kettle (kettle defo needs good clean- I wouldn’t use it). I don’t think I’d stay again.

10

Wai Man

Oct 28, 2025

·

Stayed 3 nights

Great location with a large shopping mall nearby. The staff were friendly and welcoming, and the room was clean with essentials replenished daily. I really liked that the toilet and bathroom were separate, which is convenient for families. It would be perfect if the bathroom had a lock.

10

Peter

Jul 26, 2023

·

Stayed 1 night

After a long days drive from Switzerland what a fabulous welcoming hotel. Clean, fresh & so comfortable. This was a pleasant surprise it was 5 star compared to the overnight stay we had in Lucerne. I would highly recommend this hotel without a shadow of doubt . Thank you

10

Andrea

Dec 18, 2025

·

Stayed 1 night

The room was very big and very clean and comfortable. The staff were very friendly and helpful. Breakfast was delicious. A great selection of food. nice

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Rooms

Rooms are frequently described as large, comfortable and family-friendly, with practical touches like a dividing curtain and a separate toilet. Recurring drawbacks include weak or faulty air conditioning, dated fittings and, for some, road noise.

Related guest reviews

8

Linda

Aug 15, 2023

·

Stayed 1 night

Stayed here for the convenience for the tunnel first thing in the morning. Handy having the mall for dinner and somewhere to stretch your legs. The staff were friendly and check in was quick and easy. The room itself very dated and lots of stains. We were travelling with our pet rabbit so needed a pet friendly room and air conditioning. For this reason the room did smell like wet dog. The air con helped cover it. The carpet, seats, lamp etc all were covered in stains. The bathroom feels like a bathroom on a boat. Nothing wrong with that though. Just different and a little quirky. Few hairs found and even a chunk of food I think bread on the floor. Definitely wouldn’t say this hotel is 4 star

10

Peter

Aug 26, 2025

·

Stayed 1 night

Great location. Spacious. Great receptionist and check in area. Curtain split kids area. Seperate toilet. Clean, coffee machine.

10

Jennifer

Aug 23, 2025

·

Stayed 1 night

An extremely well equipped large room for a family of four including two teenager's not little ones! Lots of space, everything you could possibly want for an overnight stay enroute. A lovely meal in hotel next door at a reasonable price. Staff were friendly and very understanding of my dodgy school french! Only downside was a very feeble fridge which really didn't get cold but hardly a bother in the grand scheme of things. Will definitely use the hitel xhain again.

6

Vicky

Jul 4, 2025

·

Stayed 1 night

This is next to the B&B 2 & 3 in an area around the shopping centre which is walkable. Hotel staff were very friendly but we booked a family room and the electrics didn’t work which meant we couldn’t get into our room. Once the electrics had been reset by reception staff, our safe and air conditioning didn’t work. With 4 of us in the room, it was far too hot.

10

Philip

Sep 13, 2025

·

Stayed 1 night

Large family rooms with everything you need. Really well thought out

8

Katie

Sep 25, 2025

·

Stayed 1 night

AC did not cool our room at all. Breakfast had a nice range of choices.

8

Howard

Apr 24, 2025

·

Stayed 1 night

Previously we sayed next door in 3 Etoiles, which turned out to be better than this 4 etoiles. Although the bathroom was an upgrade, that was the only upside. We booked a 2 bed room, however the second single bed resembled a put u-up and wasn't even made up. The room was cold, the heating controls weren't working or able to be controlled and although the Hotel was quiet, you could hear every car that drove past as we were adjacent to the road. We stayed twice in recent times in B&B etoile 3 and much preferred the ambiance an quietness. Both have access to a very large car park and both are positioned close to vaious restaurants and shops within walking distance.

10

Wai Man

Oct 28, 2025

·

Stayed 3 nights

Great location with a large shopping mall nearby. The staff were friendly and welcoming, and the room was clean with essentials replenished daily. I really liked that the toilet and bathroom were separate, which is convenient for families. It would be perfect if the bathroom had a lock.

10

Alexandro

Dec 29, 2025

·

Stayed 1 night

The room was amazing, comfortable, good amenities

10

Andrea

Dec 18, 2025

·

Stayed 1 night

The room was very big and very clean and comfortable. The staff were very friendly and helpful. Breakfast was delicious. A great selection of food. nice

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Service

Staff are widely praised as welcoming, helpful and efficient, with several noting good English skills and assistance beyond expectations. A few guests reported lapses, including an unrecognized reservation and occasional rude or unhelpful interactions.

Related guest reviews

10

Donald

Jul 16, 2025

·

Stayed 1 night

Check-in was very friendly and efficient. The room had everything we needed and we thought the milk in the fridge was a very nice touch

10

Darren

Jan 20, 2026

·

Stayed 1 night

Excellent professional staff.. good breakfast and great dining options

10

Jan

Jul 24, 2023

·

Stayed 1 night

We were very very pleased with what we arrived in on Saturday evening. It was surprisingly but very much appreciated spacious room for three. We also found very handy the fact it had a separate toilet from the bathroom. Obviously the room was perfectly clean and tidy (when we areived not so much after we left:-) and there were nice coffee machine too (not a sack with an instant coffee but a good coffee cups). Furthermore, the staff at the reception spoke fluently English and were very pleasant, helpful and conidering the time we arrived, close to midnight, also full of jokes. Overall, very pleased and will book the same next year again. Can hihhly recommend

2

Paula

May 28, 2025

·

Stayed 1 night

We arrived around midnight & reservation was not recognised despite having a receipt for payment in full. Tried numerous times & ended up buying another room at the same hotel.

10

Mary

Apr 10, 2025

·

Stayed 1 night

I visit on a regular basis and I am never disappointed. Very friendly staff and very clean environment. The staff all speak in English to the visitors from England.

10

Wai Man

Oct 28, 2025

·

Stayed 3 nights

Great location with a large shopping mall nearby. The staff were friendly and welcoming, and the room was clean with essentials replenished daily. I really liked that the toilet and bathroom were separate, which is convenient for families. It would be perfect if the bathroom had a lock.

10

Keith

Sep 21, 2024

·

Stayed 1 night

The staff are exceptional especially the cleaner as she helped my disabled wife to the car and to the receptionist in hotel 4 who went to great trouble to get my wife near the lift

10

Neringa

Jul 4, 2024

·

Stayed 1 night

Loved it. 3min away from eurotunnel. And such a great staff. Wow. Had the best service in a while. It was a very pleasant stay.

10

Andrea

Dec 18, 2025

·

Stayed 1 night

The room was very big and very clean and comfortable. The staff were very friendly and helpful. Breakfast was delicious. A great selection of food. nice

4

V

May 5, 2024

·

Stayed 1 night

Poor Customer service Rude reception staff Pillows ans mattress are hard When i spoke to lady at reception , very dismissive Asked for a extra duvet and towel said they dont have one in whole hotel Disappointing considering they are rated as 4 star and i paid £190 for a room

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AI-generated summary based on recent guest reviews

Location

Highly convenient for the Eurotunnel/Le Shuttle and opposite the Cité Europe mall with many dining options; also handy for the ferry. Well suited to overnight stopovers.

Related guest reviews

8

Thierry

Feb 19, 2023

·

Stayed 1 night

Clairement à côté d'Eurotunnel, pratique lorsqu'on a un départ tôt.

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10

Ian

Jul 9, 2025

·

Stayed 1 night

Nice hotel, friendly staff, plenty of space. Adjacent to Le Shuttle (Euro Tunnel)

10

Charlotte

Oct 23, 2025

·

Stayed 1 night

Great hotel for the shuttle. Convenient parking. Room very comfortable and clean. Definitely recommend and will be staying again.

8

David

Oct 26, 2025

·

Stayed 1 night

Right alongside the main shopping area with lots of restaurants. First class stop off point.

10

Adam

Dec 12, 2022

·

Stayed 1 night

Simple, no fuss accommodation conveniently located close to both the motorway and the Eurotunnel Shuttle check-in.

8

Nicholas

Jun 13, 2025

·

Stayed 1 night

Good stay for 1 night before euro tunnel

8

leonila

Dec 12, 2025

·

Stayed 1 night

Welcoming and close to the mall and Le shuttle

10

Wai Man

Oct 28, 2025

·

Stayed 3 nights

Great location with a large shopping mall nearby. The staff were friendly and welcoming, and the room was clean with essentials replenished daily. I really liked that the toilet and bathroom were separate, which is convenient for families. It would be perfect if the bathroom had a lock.

10

Katherine

Jul 4, 2024

·

Stayed 1 night

Nice place to stay for a night. Mall and restaurants over the street and plenty of shopping around. It's super close to the tunnel. Really nice people working there too.

10

Clive

Oct 24, 2024

·

Stayed 1 night

Perfect for an overnight stop after a late Chunnel crossing.

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Dining

Breakfast feedback varies from tasty with a good selection to limited or poor, with isolated freshness and quality complaints. Some guests mention using the restaurant next door, which also drew mixed comments.

Related guest reviews

8

Kate

Sep 3, 2023

·

Stayed 1 night

On site parking; a few minutes drive from eurotunnel. Walking distance to places to eat. Good sized, comfortable, clean family room. Staff all very pleasant and welcoming. Good breakfast. A convenient place for overnight stay on way back home.

10

Darren

Jan 20, 2026

·

Stayed 1 night

Excellent professional staff.. good breakfast and great dining options

10

Adam

Dec 24, 2022

·

Stayed 19,344 nights

Nicely equipped, large room, and excellent selection for breakfast. Very solid option as an overnight stop when travelling to/from channel tunnel.

8

herbert

May 25, 2023

·

Stayed 1 night

Not close to town or train terminal, but there are free buses—very confusing. Carpet in general areas is dated and dirty but the room was clean and beds very comfortable. Food in restaurant next (hotel connected) was really awful—go to the mall.

10

Christelle

Aug 28, 2023

·

Stayed 1 night

Came for one night only with 2 kids. Nice large room, beds comfortable and quiet environment. Did not take the breakfast option as a little pricey. Close to a large mall so plenty of restaurants nearby.

4

Arzu

Oct 30, 2025

·

Stayed 1 night

The room was clean but the linen in the bedroom was not clean and smelt like it had not been changed or washed properly. Fruit salad in breakfast bar was off. Shame as otherwise location wise it's perfect.

2

susan

Jan 27, 2025

·

Stayed 2 nights

This hotel, in which I have stayed many times in the past has gone completely downhill. When we arrived (We booked 2 suites for myself and partner and my brother and sister in law. The card/keys we were given did not work on either door, so I had to go back to reception to get a replacement, this also did not work so I had to go back a third time before this problem was sorted out. There was an empty mini bar in both rooms which I reported. Some half hour later the intended contents were brought to both our rooms on trays. The floor in my room was soaking wet and there were just 2 coffee pods available in the on site machine. The television in my Brother in law's room did not work and would not turn on. I again went to reception whereupon the reception person came to his room, took out the batteries and fiddled with them, returning them to the remote, whereupon the television started working. we went out for the day and returned quite late. My brother in law tried to turn on the TV which again did not work, we just gave up asking and he spent the rest of the evening with no television at all. My brother in law tried to use the coffee machine which swallowed the pod and spewed plain water onto the floor. The breakfast was awful, no more sausages, fried eggs, etc., which we enjoyed before, just overcooked inedible fatty bacon and rubbery scrambled eggs, we left hungry. The following day we refused breakfast and went out to eat. This was a ''treat'' for my birthday. DISGUSTING

8

Katie

Sep 25, 2025

·

Stayed 1 night

AC did not cool our room at all. Breakfast had a nice range of choices.

6

Casper Walther

Jul 14, 2025

·

Stayed 1 night

Hotellet er fint og værelset rummeligt. Aircon virkede dog ikke, men vi fik to ventilatorer op på værelset. Det var anden gang vi havde en overnatning på hotellet, i forbindelse med vi skulle krydse kanalen med Le Shuttle. Morgenmaden første gang var til den kedelige side, men denne gang var der et mindre og mere trist udvalg end første gang.

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10

Andrea

Dec 18, 2025

·

Stayed 1 night

The room was very big and very clean and comfortable. The staff were very friendly and helpful. Breakfast was delicious. A great selection of food. nice

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $110	7 $97
8 $97	9 $96	10 $94	11 $94	12 $102	13 $114	14 $119
15 $102	16 $109	17 $104	18 $109	19 $94	20 $102	21 $106
22 $86	23 $129	24 $123	25 $123	26 $144	27 $84	28 $144
29 $139	30 $106

Su	Mo	Tu	We	Th	Fr	Sa
		1 $139	2 $139	3 $84	4 $85	5 $106
6 $139	7 $139	8 $139	9 $139	10 $139	11 $139	12 $139
13 $139	14 $139	15 $139	16 $116	17 $144	18 $150	19 $150
20 $139	21 $139	22 $142	23 $139	24 $144	25 $150	26 $150
27 $139	28 $139	29 $107	30 $139	31 $144

B&B HOTEL Calais Terminal Cité Europe 4 étoiles

Prices for B&B HOTEL Calais Terminal Cité Europe 4 étoiles

Monthly average prices

About this property

Location

Room options

Triple Room, Mobility Accessible

Comfort Quadruple Room

Comfort Triple Room

Guest reviews of B&B HOTEL Calais Terminal Cité Europe 4 étoiles

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about B&B HOTEL Calais Terminal Cité Europe 4 étoiles

Prices for upcoming dates