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Staybridge Suites Puebla by IHG

From

$95

/ night

Staybridge Suites Puebla by IHG - Image 1

Staybridge Suites Puebla by IHG - Room

Staybridge Suites Puebla by IHG - Room

Staybridge Suites Puebla by IHG - Pool

Staybridge Suites Puebla by IHG - Restaurant

Select dates to see prices and availability

From

$95

/ night

About this property

Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance. Guests c...

Parking
Restaurant
Swimming pool
Business Center
Tour Desk
Dry Cleaning

Location

Blvd. Hermanos Serdan 810 El Riego Sur, Puebla, Puebla, Mexico

Parque del Paseo de Los Gigantes (0.3 miles)

FINSA (1 miles)

Galerías Serdán (1.9 miles)

Cuexcomate Volcano (1.9 miles)

Finsa Industrial Park (2.6 miles)

Fuente de los Frailes (4.1 miles)

More location info

Room options

15

Studio Suite, Kitchen, Mountain View

Room details

1 King Bed

Sleeps 3

474 ft²

Air Conditioning

Wi-Fi (Free)

Rollaway or Extra Beds (Free)

15

Suite, 1 Bedroom, Kitchen, Pool View

Room details

2 Queen Beds

Sleeps 4

474 ft²

Air Conditioning

Wi-Fi (Free)

Rollaway or Extra Beds (Free)

6

Suite, 1 Bedroom, Kitchen

Room details

1 Queen Bed

or

1 King Bed

Sleeps 2

323 ft²

Air Conditioning

Wi-Fi (Free)

Rollaway or Extra Beds (Free)

12

Studio Suite, Kitchen, Pool View

Room details

1 King Bed

Sleeps 3

409 ft²

Air Conditioning

Wi-Fi (Free)

Rollaway or Extra Beds (Free)

7

Suite, 1 Bedroom, Kitchen, Mountain View

Room details

2 Queen Beds

Sleeps 4

474 ft²

Air Conditioning

Wi-Fi (Free)

Rollaway or Extra Beds (Free)

11

Suite, 2 Bedrooms, Kitchen

Room details

1 King Bed

and

2 Queen Beds

Sleeps 4

872 ft²

Air Conditioning

Wi-Fi (Free)

Rollaway or Extra Beds (Free)

12

Studio Suite, Mobility Accessible, Kitchen

Room details

1 Queen Bed

Sleeps 3

391 ft²

Air Conditioning

Wi-Fi (Free)

Rollaway or Extra Beds (Free)

Guest reviews of Staybridge Suites Puebla by IHG

8.8

Fabulous

Based on 597 verified reviews

Who stays here?

Business

10%

Couple

14%

Family

67%

Group

8%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, travellers describe Staybridge Suites Puebla by IHG as clean and comfortable, with friendly staff, good breakfast, convenient parking, and practical amenities for families and longer stays, and a generally modern feel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Across recent reviews, travellers describe Staybridge Suites Puebla by IHG as clean and comfortable, with friendly staff, good breakfast, convenient parking, and practical amenities for families and longer stays, and a generally modern feel.

Suites are often spacious with very comfortable beds and handy kitchenettes. The setting offers quick access to main roads but is a drive from the historic center. While most feedback is positive, a few guests noted occasional room maintenance or reception issues. Expect a reliable, practical base for drivers, families, and business stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests highlight convenient parking, a clean heated pool, free guest laundry, and pet friendly policies.

Related guest reviews

10

Miriam

Dec 12, 2022

·

Stayed 1 night

Very friendly staff, great breakfast every morning, it was a very clean hotel and the laundry was included which was very nice.

Very friendly staff, great breakfast every morning, it was a very clean hotel and the laundry was included which was very nice.

10

Diana

Mar 18, 2024

·

Stayed 2 nights

This place is fabulous. We checked in at 1 in the morning and they made it fast and has everything ready. The room was one of the cleanest we have stayed in. The staff was very attentive and friendly. The breakfast was a lot of variety with a great taste of Mexico. The pool was warm and clean. The view from our room was nice. Our family of 5 would stay here again in a heartbeat.

This place is fabulous. We checked in at 1 in the morning and they made it fast and has everything ready. The room was one of the cleanest we have stayed in. The staff was very attentive and friendly. The breakfast was a lot of variety with a great taste of Mexico. The pool was warm and clean. The view from our room was nice. Our family of 5 would stay here again in a heartbeat.

10

Nayarit

Dec 23, 2025

·

Stayed 1 night

Variado y rico el menú, cuarto amplio y limpio, así como estacionamiento suficientes

Variado y rico el menú, cuarto amplio y limpio, así como estacionamiento suficientes

10

Enrique

Feb 17, 2025

·

Stayed 1 night

El hotel tiene un diseño arquitectónico de muy buen gusto. Las habitaciones y equipamiento (cocineta y mesas) son cómodas, con un espacio de buen tamaño. La cama es muy cómoda y los baños bastante limpios. Televisión grande. La privacidad de los cuartos y reducción de ruidos El estacionamiento es una ventaja y dentro del centro comercial. Los desayunos muy generosos y variado. Personal afecta, amable y muy eficiente. Excelente opción!

El hotel tiene un diseño arquitectónico de muy buen gusto. Las habitaciones y equipamiento (cocineta y mesas) son cómodas, con un espacio de buen tamaño. La cama es muy cómoda y los baños bastante limpios. Televisión grande. La privacidad de los cuartos y reducción de ruidos El estacionamiento es una ventaja y dentro del centro comercial. Los desayunos muy generosos y variado. Personal afecta, amable y muy eficiente. Excelente opción!

10

David

Feb 18, 2022

·

Stayed 5 nights

I liked that they had free guest launfry.

I liked that they had free guest launfry.

10

JAZMIN

Jun 5, 2023

·

Stayed 2 nights

El trato del personal muy bueno, la gerente excelente. El desayuno buffet tipo americano muy rico, personal amable. Alberca limpia y climatizada. Sin duda regresaré con la familia.

El trato del personal muy bueno, la gerente excelente. El desayuno buffet tipo americano muy rico, personal amable. Alberca limpia y climatizada. Sin duda regresaré con la familia.

10

mariana

Jul 13, 2025

·

Stayed 1 night

Todo excelente el único comentario es que la alberca estaba muy fría

Todo excelente el único comentario es que la alberca estaba muy fría

10

DANIEL

May 3, 2023

·

Stayed 2 nights

El área de lavandería y que es pet friendly

El área de lavandería y que es pet friendly

10

Eduardo JAVIER

Jan 7, 2024

·

Stayed 1 night

Alojamiento PET friendly con la consideración hacia la mascota, tal vez falta un depósito especial para los deshechos de las mascotas.

Alojamiento PET friendly con la consideración hacia la mascota, tal vez falta un depósito especial para los deshechos de las mascotas.

8

Ellen Ann

Oct 21, 2024

·

Stayed 1 night

The hotel was great, the hotel chain is consistent, how ever the fees that were charged to us for our dog was excessive.

The hotel was great, the hotel chain is consistent, how ever the fees that were charged to us for our dog was excessive.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is praised throughout, with many noting very clean rooms and common areas. A few guests reported stained furnishings or occasional lapses in bathroom and housekeeping detail.

Related guest reviews

8

Jacobo

Feb 6, 2023

·

Stayed 2 nights

Todo súper solo deberían mejorar en la limpieza del baño de la habitación

Todo súper solo deberían mejorar en la limpieza del baño de la habitación

10

LUCIA JAZMIN

Oct 19, 2025

·

Stayed 2 nights

Todo muy limpio y cómodo, además de funcional. Atención de primera en el desayuno sin importar si era muy temprano.

Todo muy limpio y cómodo, además de funcional. Atención de primera en el desayuno sin importar si era muy temprano.

10

Diego

Feb 3, 2025

·

Stayed 2 nights

Me gusto mucho, muy cómoda, muy limpia.

Me gusto mucho, muy cómoda, muy limpia.

10

Mayra

Sep 29, 2025

·

Stayed 2 nights

Muy buen hotel, todo muy limpio y el desayuno está muy completo

Muy buen hotel, todo muy limpio y el desayuno está muy completo

10

Lourdes

Aug 5, 2022

·

Stayed 1 night

Clean room and salient

Clean room and salient

10

Diana

Oct 6, 2025

·

Stayed 2 nights

Todo muy limpio, desayuno bueno y muy tranquilo

Todo muy limpio, desayuno bueno y muy tranquilo

8

Yuriria

Jun 15, 2025

·

Stayed 4 nights

Todo excelente con excepción de la camarista que no hizo bien su trabajo sólo tendió camas pero dejó basura piso sucio etc , todo el personal menos ella son súper amables y agradables el hotel está precioso

Todo excelente con excepción de la camarista que no hizo bien su trabajo sólo tendió camas pero dejó basura piso sucio etc , todo el personal menos ella son súper amables y agradables el hotel está precioso

6

Martha

Oct 27, 2024

·

Stayed 2 nights

La propiedad es un tanto antigua sin remodelación reciente. Las alfombras y el tapiz de las sillas y sillón, estaban con manchas ya muy penetradas. La colcha también tenía manchas.

La propiedad es un tanto antigua sin remodelación reciente. Las alfombras y el tapiz de las sillas y sillón, estaban con manchas ya muy penetradas. La colcha también tenía manchas.

8

Cyrus Abbas

Oct 12, 2025

·

Stayed 14 nights

The place was fine, clean, and the staff were friendly. The breakfast was fair to middling. Although sitting outside on the Terrace was close to the busy highway, hence kind of noisy. The immediate area close to the property consisted of a car rental, a fitness center, a restaurant, Starbucks, and an ATM area was nice, but leaving the area, you would face a very crowded and noisy boisterous roadway, not walkable, even unsafe, trying to walk to a store. The website indicates: "Free area shuttle up to 15 km." However, when one day I asked for a shuttle ride to downtown, which is 8-9 kilometers away, they said Sorry, no service. The TV set was a large screen TV, but an old one, and most of the channels had very bad quality sound...I wish they had a smart TV, or at least the Netflix...and the way the TV set was located, I had to turn my neck all the way to my left to see it...ouch...neck ache after 20 mins. As part of the "conveniences, " the ATM is being mentioned on the website, giving the impression there is an ATM on location, which is not the case. There was an ATM site outside the property in the small center, about 200 feet away. Otherwise, a nice place, polite, friendly staff. The building is nice, rather new and modern, but there is nothing around the property, such as a park, a center or a shopping center, or even a nice sidewalk street to walk. The closest thing was the historic center, the center of activities, was about 8-9 kilometers away.

The place was fine, clean, and the staff were friendly. The breakfast was fair to middling. Although sitting outside on the Terrace was close to the busy highway, hence kind of noisy. The immediate area close to the property consisted of a car rental, a fitness center, a restaurant, Starbucks, and an ATM area was nice, but leaving the area, you would face a very crowded and noisy boisterous roadway, not walkable, even unsafe, trying to walk to a store. The website indicates: "Free area shuttle up to 15 km." However, when one day I asked for a shuttle ride to downtown, which is 8-9 kilometers away, they said Sorry, no service. The TV set was a large screen TV, but an old one, and most of the channels had very bad quality sound...I wish they had a smart TV, or at least the Netflix...and the way the TV set was located, I had to turn my neck all the way to my left to see it...ouch...neck ache after 20 mins. As part of the "conveniences, " the ATM is being mentioned on the website, giving the impression there is an ATM on location, which is not the case. There was an ATM site outside the property in the small center, about 200 feet away. Otherwise, a nice place, polite, friendly staff. The building is nice, rather new and modern, but there is nothing around the property, such as a park, a center or a shopping center, or even a nice sidewalk street to walk. The closest thing was the historic center, the center of activities, was about 8-9 kilometers away.

10

peter

Jul 25, 2022

·

Stayed 1 night

Nice hotel. Very clean and good condition. Near the highway but quiet and safe with a Starbucks and a couple nice restaurants nearby. Good breakfast buffet.

Nice hotel. Very clean and good condition. Near the highway but quiet and safe with a Starbucks and a couple nice restaurants nearby. Good breakfast buffet.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and well designed, with very comfortable beds and practical kitchenettes. Some guests mentioned maintenance issues such as older TVs, nonworking A/C, or small fixtures needing replacement, and one felt the room looked smaller than photos.

Related guest reviews

10

alejandro

Sep 22, 2025

·

Stayed 2 nights

Excelente la suite

Excelente la suite

10

Amilcar

Jul 14, 2023

·

Stayed 1 night

Habitación muy cómoda con cocina

Habitación muy cómoda con cocina

10

Ivy

Nov 18, 2023

·

Stayed 1 night

Rooms are well designed. Beds are extremely comfortable; along with luxurious pillows and bedding. Friendly and professional staff; all areas: reception; housekeeping; waitstaff and security.

Rooms are well designed. Beds are extremely comfortable; along with luxurious pillows and bedding. Friendly and professional staff; all areas: reception; housekeeping; waitstaff and security.

6

Eliahu

Oct 23, 2025

·

Stayed 3 nights

Todo está muy bien el estacionamiento muy cómodo y el personal de maravilla! Lo único es que en las fotos el cuarto se veía mucho más grande de lo que es y cuando llegas te llevas está sorpresa....

Todo está muy bien el estacionamiento muy cómodo y el personal de maravilla! Lo único es que en las fotos el cuarto se veía mucho más grande de lo que es y cuando llegas te llevas está sorpresa....

10

Laura

Oct 14, 2025

·

Stayed 1 night

El personal siempre es muy atento, las habitaciones son cómodas y tienen todo lo necesario para tu estancia.

El personal siempre es muy atento, las habitaciones son cómodas y tienen todo lo necesario para tu estancia.

10

Irais

Dec 2, 2024

·

Stayed 1 night

Excelente el personal, lo único es que nuestro aire no servía pero fuera de eso estuvimos muy agusto! Gracias!

Excelente el personal, lo único es que nuestro aire no servía pero fuera de eso estuvimos muy agusto! Gracias!

10

Cuauhtemoc

Feb 23, 2026

·

Stayed 1 night

La habitación excelente!! Muy amplia, las camas y almohadas super comodas.

La habitación excelente!! Muy amplia, las camas y almohadas super comodas.

10

Darek

Aug 9, 2025

·

Stayed 4 nights

Spacious and beautiful

Spacious and beautiful

10

Edgardo

Jul 26, 2023

·

Stayed 1 night

Habitación muy espaciosa y limpia, con cocina completa y 2 televisiones.

Habitación muy espaciosa y limpia, con cocina completa y 2 televisiones.

8

Cyrus Abbas

Oct 12, 2025

·

Stayed 14 nights

The place was fine, clean, and the staff were friendly. The breakfast was fair to middling. Although sitting outside on the Terrace was close to the busy highway, hence kind of noisy. The immediate area close to the property consisted of a car rental, a fitness center, a restaurant, Starbucks, and an ATM area was nice, but leaving the area, you would face a very crowded and noisy boisterous roadway, not walkable, even unsafe, trying to walk to a store. The website indicates: "Free area shuttle up to 15 km." However, when one day I asked for a shuttle ride to downtown, which is 8-9 kilometers away, they said Sorry, no service. The TV set was a large screen TV, but an old one, and most of the channels had very bad quality sound...I wish they had a smart TV, or at least the Netflix...and the way the TV set was located, I had to turn my neck all the way to my left to see it...ouch...neck ache after 20 mins. As part of the "conveniences, " the ATM is being mentioned on the website, giving the impression there is an ATM on location, which is not the case. There was an ATM site outside the property in the small center, about 200 feet away. Otherwise, a nice place, polite, friendly staff. The building is nice, rather new and modern, but there is nothing around the property, such as a park, a center or a shopping center, or even a nice sidewalk street to walk. The closest thing was the historic center, the center of activities, was about 8-9 kilometers away.

The place was fine, clean, and the staff were friendly. The breakfast was fair to middling. Although sitting outside on the Terrace was close to the busy highway, hence kind of noisy. The immediate area close to the property consisted of a car rental, a fitness center, a restaurant, Starbucks, and an ATM area was nice, but leaving the area, you would face a very crowded and noisy boisterous roadway, not walkable, even unsafe, trying to walk to a store. The website indicates: "Free area shuttle up to 15 km." However, when one day I asked for a shuttle ride to downtown, which is 8-9 kilometers away, they said Sorry, no service. The TV set was a large screen TV, but an old one, and most of the channels had very bad quality sound...I wish they had a smart TV, or at least the Netflix...and the way the TV set was located, I had to turn my neck all the way to my left to see it...ouch...neck ache after 20 mins. As part of the "conveniences, " the ATM is being mentioned on the website, giving the impression there is an ATM on location, which is not the case. There was an ATM site outside the property in the small center, about 200 feet away. Otherwise, a nice place, polite, friendly staff. The building is nice, rather new and modern, but there is nothing around the property, such as a park, a center or a shopping center, or even a nice sidewalk street to walk. The closest thing was the historic center, the center of activities, was about 8-9 kilometers away.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, attentive, and efficient, especially at breakfast. Some guests experienced billing issues or less cordial reception interactions.

Related guest reviews

10

Dana

Sep 3, 2025

·

Stayed 1 night

Me sorprendió la amabilidad de todo el personal felicidades!

Me sorprendió la amabilidad de todo el personal felicidades!

8

Carlos

Sep 17, 2024

·

Stayed 2 nights

Todo fue increible salvo el Check in porque me hicieron varios cobros a mi tarjeta un día antes cuando el pago era llegando al hotel y más porque hice reservaciones para otros amigos y me los cobraron todo a mi.

Todo fue increible salvo el Check in porque me hicieron varios cobros a mi tarjeta un día antes cuando el pago era llegando al hotel y más porque hice reservaciones para otros amigos y me los cobraron todo a mi.

10

Rey Pesquera

Jun 8, 2025

·

Stayed 5 nights

Clean, quiet, friendly staff, excellent service!

Clean, quiet, friendly staff, excellent service!

10

Gerardo

Oct 19, 2023

·

Stayed 1 night

Great coffee, great service, excellent staff, and very clean.

Great coffee, great service, excellent staff, and very clean.

10

Larry

Nov 19, 2023

·

Stayed 1 night

After a long 13 hour drive; it was a pleasure to get checked quickly and get to our wonderful clean room. This hotel never disappoints!

After a long 13 hour drive; it was a pleasure to get checked quickly and get to our wonderful clean room. This hotel never disappoints!

10

LUCIA JAZMIN

Oct 19, 2025

·

Stayed 2 nights

Todo muy limpio y cómodo, además de funcional. Atención de primera en el desayuno sin importar si era muy temprano.

Todo muy limpio y cómodo, además de funcional. Atención de primera en el desayuno sin importar si era muy temprano.

10

Ivy

Nov 18, 2023

·

Stayed 1 night

Rooms are well designed. Beds are extremely comfortable; along with luxurious pillows and bedding. Friendly and professional staff; all areas: reception; housekeeping; waitstaff and security.

Rooms are well designed. Beds are extremely comfortable; along with luxurious pillows and bedding. Friendly and professional staff; all areas: reception; housekeeping; waitstaff and security.

10

Laura

Oct 14, 2025

·

Stayed 1 night

El personal siempre es muy atento, las habitaciones son cómodas y tienen todo lo necesario para tu estancia.

El personal siempre es muy atento, las habitaciones son cómodas y tienen todo lo necesario para tu estancia.

4

Elianeth

Aug 11, 2024

·

Stayed 2 nights

Cambiaron la administración el personal de la recepción no fue nada amable hasta las tarjetas para el acceso querían cobrar este hotel estaba en mis hospedajes preferente por las comodidades pero con esta atención y su NUEVA administración no lo tendría en mis opciones

Cambiaron la administración el personal de la recepción no fue nada amable hasta las tarjetas para el acceso querían cobrar este hotel estaba en mis hospedajes preferente por las comodidades pero con esta atención y su NUEVA administración no lo tendría en mis opciones

10

Denise

Jun 15, 2024

·

Stayed 3 nights

Estuvimos muy agusto en este hotel, la comida estaba muy rica y todo lo del desayuno muy limpio. El equipo de la cosina muy servicial. Nuestra unica sugerencia seria que el equipo de enfrente de recepción sea mas cordial, ponga otra cara para darnos la bienvenida por que nadie sonrie ni da los buenos dias ni las buenas tardes y parese que siempre estan de mal humor. Tambien me hubiera gustado que todo lo que compramos en la tienda que tienen alli mismo lo pudieramos poner para que se cobrara junto con el cuarto o al igual obtener un recibo con el precio de todas las cosas ya que solo se tenia que pagar en efectivo.

Estuvimos muy agusto en este hotel, la comida estaba muy rica y todo lo del desayuno muy limpio. El equipo de la cosina muy servicial. Nuestra unica sugerencia seria que el equipo de enfrente de recepción sea mas cordial, ponga otra cara para darnos la bienvenida por que nadie sonrie ni da los buenos dias ni las buenas tardes y parese que siempre estan de mal humor. Tambien me hubiera gustado que todo lo que compramos en la tienda que tienen alli mismo lo pudieramos poner para que se cobrara junto con el cuarto o al igual obtener un recibo con el precio de todas las cosas ya que solo se tenia que pagar en efectivo.

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AI-generated summary based on recent guest reviews

Location

Set within a small plaza with restaurants and coffee options, it offers easy access to main roads and is often described as quiet and convenient for drivers. It is a drive from the historic center.

Related guest reviews

10

Oliver Gabriel

Jun 5, 2025

·

Stayed 1 night

Me gusto la ubicacion

Me gusto la ubicacion

10

AMADA

Jul 13, 2025

·

Stayed 1 night

Muy buen hotel, solo que algo retirado del centro de puebla.

Muy buen hotel, solo que algo retirado del centro de puebla.

10

CHESED

Jul 13, 2025

·

Stayed 1 night

Ubicación amabilidad servicio y hospitalidad e instalaciones

Ubicación amabilidad servicio y hospitalidad e instalaciones

10

Youngjin

Nov 19, 2023

·

Stayed 2 nights

20min drive to centro ut good option for family

20min drive to centro ut good option for family

10

David

Aug 11, 2023

·

Stayed 3 nights

Excelente ubicación, instalaciones perfectamente recomendable

Excelente ubicación, instalaciones perfectamente recomendable

10

Javier

Jul 19, 2023

·

Stayed 1 night

La propiedad en general es agradable, se encuentra en una plaza en donde existen varios restaurantes, cafetería, salones de belleza. El desayuno abundante y rico. Particularmente mi habitación tenía un cierto olor a drenaje, considero deben verificar si su sistema de drenaje está disfuncional

La propiedad en general es agradable, se encuentra en una plaza en donde existen varios restaurantes, cafetería, salones de belleza. El desayuno abundante y rico. Particularmente mi habitación tenía un cierto olor a drenaje, considero deben verificar si su sistema de drenaje está disfuncional

10

Javier

Nov 30, 2024

·

Stayed 5 nights

Desayuno rico, varios restaurantes cerca, comida variada y n las tardes del Martes al Jueves, habitación muy cómoda. En auto, fácil acceso a avenidas principales, y cerca de Aeropuerto.

Desayuno rico, varios restaurantes cerca, comida variada y n las tardes del Martes al Jueves, habitación muy cómoda. En auto, fácil acceso a avenidas principales, y cerca de Aeropuerto.

10

Lilia C

Sep 3, 2023

·

Stayed 1 night

Excelentes instalaciones muy bien ubicado. Muy tranquilo. En general muy bien.

Excelentes instalaciones muy bien ubicado. Muy tranquilo. En general muy bien.

8

Cyrus Abbas

Oct 12, 2025

·

Stayed 14 nights

The place was fine, clean, and the staff were friendly. The breakfast was fair to middling. Although sitting outside on the Terrace was close to the busy highway, hence kind of noisy. The immediate area close to the property consisted of a car rental, a fitness center, a restaurant, Starbucks, and an ATM area was nice, but leaving the area, you would face a very crowded and noisy boisterous roadway, not walkable, even unsafe, trying to walk to a store. The website indicates: "Free area shuttle up to 15 km." However, when one day I asked for a shuttle ride to downtown, which is 8-9 kilometers away, they said Sorry, no service. The TV set was a large screen TV, but an old one, and most of the channels had very bad quality sound...I wish they had a smart TV, or at least the Netflix...and the way the TV set was located, I had to turn my neck all the way to my left to see it...ouch...neck ache after 20 mins. As part of the "conveniences, " the ATM is being mentioned on the website, giving the impression there is an ATM on location, which is not the case. There was an ATM site outside the property in the small center, about 200 feet away. Otherwise, a nice place, polite, friendly staff. The building is nice, rather new and modern, but there is nothing around the property, such as a park, a center or a shopping center, or even a nice sidewalk street to walk. The closest thing was the historic center, the center of activities, was about 8-9 kilometers away.

The place was fine, clean, and the staff were friendly. The breakfast was fair to middling. Although sitting outside on the Terrace was close to the busy highway, hence kind of noisy. The immediate area close to the property consisted of a car rental, a fitness center, a restaurant, Starbucks, and an ATM area was nice, but leaving the area, you would face a very crowded and noisy boisterous roadway, not walkable, even unsafe, trying to walk to a store. The website indicates: "Free area shuttle up to 15 km." However, when one day I asked for a shuttle ride to downtown, which is 8-9 kilometers away, they said Sorry, no service. The TV set was a large screen TV, but an old one, and most of the channels had very bad quality sound...I wish they had a smart TV, or at least the Netflix...and the way the TV set was located, I had to turn my neck all the way to my left to see it...ouch...neck ache after 20 mins. As part of the "conveniences, " the ATM is being mentioned on the website, giving the impression there is an ATM on location, which is not the case. There was an ATM site outside the property in the small center, about 200 feet away. Otherwise, a nice place, polite, friendly staff. The building is nice, rather new and modern, but there is nothing around the property, such as a park, a center or a shopping center, or even a nice sidewalk street to walk. The closest thing was the historic center, the center of activities, was about 8-9 kilometers away.

10

peter

Jul 25, 2022

·

Stayed 1 night

Nice hotel. Very clean and good condition. Near the highway but quiet and safe with a Starbucks and a couple nice restaurants nearby. Good breakfast buffet.

Nice hotel. Very clean and good condition. Near the highway but quiet and safe with a Starbucks and a couple nice restaurants nearby. Good breakfast buffet.

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AI-generated summary based on recent guest reviews

Dining

Breakfast draws strong praise for variety, quantity, and taste. A few reviews described it as average or suggested more variety.

Related guest reviews

10

Paola

Dec 28, 2024

·

Stayed 1 night

En general todo estuvo muy bien, podría haber un poco más de variedad en el desayuno

En general todo estuvo muy bien, podría haber un poco más de variedad en el desayuno

10

David

Aug 2, 2025

·

Stayed 4 nights

Excelente atención, buen desayuno

Excelente atención, buen desayuno

10

Nayarit

Dec 23, 2025

·

Stayed 1 night

Variado y rico el menú, cuarto amplio y limpio, así como estacionamiento suficientes

Variado y rico el menú, cuarto amplio y limpio, así como estacionamiento suficientes

10

Juan Rafael

Dec 22, 2025

·

Stayed 1 night

El desayuno regular

El desayuno regular

10

Enrique

Feb 17, 2025

·

Stayed 1 night

El hotel tiene un diseño arquitectónico de muy buen gusto. Las habitaciones y equipamiento (cocineta y mesas) son cómodas, con un espacio de buen tamaño. La cama es muy cómoda y los baños bastante limpios. Televisión grande. La privacidad de los cuartos y reducción de ruidos El estacionamiento es una ventaja y dentro del centro comercial. Los desayunos muy generosos y variado. Personal afecta, amable y muy eficiente. Excelente opción!

El hotel tiene un diseño arquitectónico de muy buen gusto. Las habitaciones y equipamiento (cocineta y mesas) son cómodas, con un espacio de buen tamaño. La cama es muy cómoda y los baños bastante limpios. Televisión grande. La privacidad de los cuartos y reducción de ruidos El estacionamiento es una ventaja y dentro del centro comercial. Los desayunos muy generosos y variado. Personal afecta, amable y muy eficiente. Excelente opción!

10

Mayra

Sep 29, 2025

·

Stayed 2 nights

Muy buen hotel, todo muy limpio y el desayuno está muy completo

Muy buen hotel, todo muy limpio y el desayuno está muy completo

10

Diana

Oct 6, 2025

·

Stayed 2 nights

Todo muy limpio, desayuno bueno y muy tranquilo

Todo muy limpio, desayuno bueno y muy tranquilo

10

CAMILO

Jun 24, 2025

·

Stayed 1 night

I stayed 3 nights for business. The location was convenient for me because of the location of my meetings. The hotel looks like new and the room was very comfortable. Also, the breakfast was good.

I stayed 3 nights for business. The location was convenient for me because of the location of my meetings. The hotel looks like new and the room was very comfortable. Also, the breakfast was good.

8

Cyrus Abbas

Oct 12, 2025

·

Stayed 14 nights

The place was fine, clean, and the staff were friendly. The breakfast was fair to middling. Although sitting outside on the Terrace was close to the busy highway, hence kind of noisy. The immediate area close to the property consisted of a car rental, a fitness center, a restaurant, Starbucks, and an ATM area was nice, but leaving the area, you would face a very crowded and noisy boisterous roadway, not walkable, even unsafe, trying to walk to a store. The website indicates: "Free area shuttle up to 15 km." However, when one day I asked for a shuttle ride to downtown, which is 8-9 kilometers away, they said Sorry, no service. The TV set was a large screen TV, but an old one, and most of the channels had very bad quality sound...I wish they had a smart TV, or at least the Netflix...and the way the TV set was located, I had to turn my neck all the way to my left to see it...ouch...neck ache after 20 mins. As part of the "conveniences, " the ATM is being mentioned on the website, giving the impression there is an ATM on location, which is not the case. There was an ATM site outside the property in the small center, about 200 feet away. Otherwise, a nice place, polite, friendly staff. The building is nice, rather new and modern, but there is nothing around the property, such as a park, a center or a shopping center, or even a nice sidewalk street to walk. The closest thing was the historic center, the center of activities, was about 8-9 kilometers away.

The place was fine, clean, and the staff were friendly. The breakfast was fair to middling. Although sitting outside on the Terrace was close to the busy highway, hence kind of noisy. The immediate area close to the property consisted of a car rental, a fitness center, a restaurant, Starbucks, and an ATM area was nice, but leaving the area, you would face a very crowded and noisy boisterous roadway, not walkable, even unsafe, trying to walk to a store. The website indicates: "Free area shuttle up to 15 km." However, when one day I asked for a shuttle ride to downtown, which is 8-9 kilometers away, they said Sorry, no service. The TV set was a large screen TV, but an old one, and most of the channels had very bad quality sound...I wish they had a smart TV, or at least the Netflix...and the way the TV set was located, I had to turn my neck all the way to my left to see it...ouch...neck ache after 20 mins. As part of the "conveniences, " the ATM is being mentioned on the website, giving the impression there is an ATM on location, which is not the case. There was an ATM site outside the property in the small center, about 200 feet away. Otherwise, a nice place, polite, friendly staff. The building is nice, rather new and modern, but there is nothing around the property, such as a park, a center or a shopping center, or even a nice sidewalk street to walk. The closest thing was the historic center, the center of activities, was about 8-9 kilometers away.

10

JAZMIN

Jun 21, 2023

·

Stayed 1 night

El desayuno muy rico y variado.

El desayuno muy rico y variado.

Was this helpful?

AI-generated summary based on recent guest reviews

10

Rene

Jul 29, 2026

·

Stayed 3 nights

...

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10

Oswaldo

Feb 7, 2026

·

Stayed 1 night

.

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10

alejandro Rosario

Dec 1, 2025

·

Stayed 4 nights

K

K

8

Cyrus Abbas

Oct 12, 2025

·

Stayed 14 nights

The place was fine, clean, and the staff were friendly. The breakfast was fair to middling. Although sitting outside on the Terrace was close to the busy highway, hence kind of noisy. The immediate area close to the property consisted of a car rental, a fitness center, a restaurant, Starbucks, and an ATM area was nice, but leaving the area, you would face a very crowded and noisy boisterous roadway, not walkable, even unsafe, trying to walk to a store. The website indicates: "Free area shuttle up to 15 km." However, when one day I asked for a shuttle ride to downtown, which is 8-9 kilometers away, they said Sorry, no service. The TV set was a large screen TV, but an old one, and most of the channels had very bad quality sound...I wish they had a smart TV, or at least the Netflix...and the way the TV set was located, I had to turn my neck all the way to my left to see it...ouch...neck ache after 20 mins. As part of the "conveniences, " the ATM is being mentioned on the website, giving the impression there is an ATM on location, which is not the case. There was an ATM site outside the property in the small center, about 200 feet away. Otherwise, a nice place, polite, friendly staff. The building is nice, rather new and modern, but there is nothing around the property, such as a park, a center or a shopping center, or even a nice sidewalk street to walk. The closest thing was the historic center, the center of activities, was about 8-9 kilometers away.

The place was fine, clean, and the staff were friendly. The breakfast was fair to middling. Although sitting outside on the Terrace was close to the busy highway, hence kind of noisy. The immediate area close to the property consisted of a car rental, a fitness center, a restaurant, Starbucks, and an ATM area was nice, but leaving the area, you would face a very crowded and noisy boisterous roadway, not walkable, even unsafe, trying to walk to a store. The website indicates: "Free area shuttle up to 15 km." However, when one day I asked for a shuttle ride to downtown, which is 8-9 kilometers away, they said Sorry, no service. The TV set was a large screen TV, but an old one, and most of the channels had very bad quality sound...I wish they had a smart TV, or at least the Netflix...and the way the TV set was located, I had to turn my neck all the way to my left to see it...ouch...neck ache after 20 mins. As part of the "conveniences, " the ATM is being mentioned on the website, giving the impression there is an ATM on location, which is not the case. There was an ATM site outside the property in the small center, about 200 feet away. Otherwise, a nice place, polite, friendly staff. The building is nice, rather new and modern, but there is nothing around the property, such as a park, a center or a shopping center, or even a nice sidewalk street to walk. The closest thing was the historic center, the center of activities, was about 8-9 kilometers away.

10

JONG HOON

Sep 29, 2025

·

Stayed 3 nights

Shower head should be changed to new one.

Shower head should be changed to new one.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 13:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Staybridge Suites Puebla by IHG

Is parking available at the property?

Yes, free self-parking is available on-site. Limited parking is provided.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Does the property allow pets?

Yes, pets are allowed with a maximum pet fee of MXN 950.00 per pet, per night. A pet deposit of MXN 950 per stay is also required. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 12:00 AM, and check-out is at 1:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

Are airport shuttle services available?

A complimentary shuttle service operates within 15 km of the property. Guests can arrange this service upon arrival.

What accessibility features does the property offer?

The property features limited wheelchair accessibility, including accessible parking and facilities. Step-free entrances are available.

What is the location of the property in relation to key landmarks?

The hotel is located in a shopping district, within a 10-minute drive of Cuauhtemoc Stadium and Zócalo de Puebla. It is approximately 16.5 miles from Africam Safari and 5.7 miles from Puebla Cathedral.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests. Operational hours are not specified, but it is accessible during the property's operational hours.

Are children allowed to stay at the property?

Yes, children are welcome at the property. There is no specified minimum age for children to stay for free.

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Prices for upcoming dates

September 2026

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $84	19 $78
20 $78	21 $90	22 $95	23 $95	24 $93	25 $84	26 $84
27 $86	28 $94	29 $95	30 $95

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.