Name: Hotel NASS Pinar del Lago
Address: Av. Ordoñez Lasso e Higuerillas, San Sebastián, Cuenca, Cuenca, Ecuador, Cuenca, Azuay, Ecuador
Rating: 8.9

Guest reviews

8.9

Fabulous

Based on 681 verified reviews

Facilities

6.2

Cleanliness

7.1

Rooms

6

Service

6.9

Location

6

Dining

6

Who stays here?

Business

60%

Family

40%

6

Winnona

19 Jan 2026

·

Stayed 1 night

Sadly, I did not stay at this property. Before arriving, I called 3 times and sent an email to ask about an early check in. No answer. Took a taxi to come in person to ask directly at 8:30am. Stood at the locked door for 5 minutes after pressing the bell repeatedly. No one at the front desk. Returned at 7pm to let them know I was not staying. Rang the bell. Again, no one there. Do they have certain hours for the front desk? Ended up staying at Hotel Oro Verde just down the street where the staff always greets you and asks to take your luggage.

6

Jodie

18 Dec 2025

·

Stayed 1 night

The lady was nice, and the room was clean. Our issue was that they did not accept our Capital one card and we had to pay in cash.

8

Vivi

31 Jul 2025

·

Stayed 3 nights

Perform the review and care of the bathtub, check the cabinets since they were with moisture in room 209

8

XAVIER

23 May 2025

·

Stayed 2 nights

All ok

6

Elizabeth

4 Apr 2025

·

Stayed 1 night

Pleasant reception at the front desk. Room had no soap or shampoo products in the shower, and no glasses available. Window blinds were stained, not pretty. Breakfast was mediocre.

Av. Ordoñez Lasso e Higuerillas, San Sebastián, Cuenca, Cuenca, Ecuador

Location

With a stay at NASS Pinar del Lago in Cuenca (San Sebastián), you'll be within a 5-minute drive of Museum of Modern Art and University of Cuenca's Orchid Garden. This hotel is 2.1 mi (3.3 km) from Museum of Extreme Art and 2.1 mi (3.4 km) from Casa de los Arcos Art Museum.

San Sebastian Plaza(1.6 Miles)

Museum of Modern Art(1.7 Miles)

Iglesia San Sebastián(1.8 Miles)

San Cenaculo Church(1.8 Miles)

Church of Santo Domingo(1.9 Miles)

University of Cuenca's Orchid Garden(2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 22:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, parking is available on-site and is free. However, it is limited.

A complimentary continental breakfast is served daily from 7:30 AM to 9:30 AM.

Pets are allowed in specific rooms only, with a fee of USD 8 per pet, per stay. Service animals are exempt from fees.

Check-in is from 2:00 PM until 10:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request.

Yes, a complimentary roundtrip airport shuttle service is available 24 hours.

The property features limited wheelchair accessibility, including step-free entrances and some wheelchair-accessible facilities.

The hotel is located in Cuenca (San Sebastián), within a 5-minute drive of the Museum of Modern Art and University of Cuenca's Orchid Garden. It is approximately 2.1 miles from the Museum of Extreme Art and Casa de los Arcos Art Museum.

Children are allowed at the property, and there is no minimum age requirement for children to stay for free.

Cribs are available for a fee of USD 15 per night, and rollaway beds are also available for the same fee. Advance request is required for both.

Hotel NASS Pinar del Lago

Amenities

Property description

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