Is parking available at the property?

Parking is available on-site. However, specific details regarding whether it is covered or uncovered, as well as any associated costs, are not provided.

What are the check-in and check-out times?

Check-in time is at 14:00 and check-out time is at 12:00. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of VND 400,000 per vehicle (one way). Guests must contact the property 48 hours prior to arrival to arrange the transfer.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Hanoi, within a 5-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake. It is approximately 0.8 miles from Hanoi Opera House and 1.8 miles from the Embassy of China. The nearest major airport is Noi Bai International Airport, located about 25.2 km away.

Bendecir Hotel & Spa in Hanoi

Average nightly price at Bendecir Hotel & Spa by month, last 12 months (USD)
Month	Average price
January	US$55
February	US$49
March	US$55
April	US$53
May	US$45
June	US$41
July	US$42
August	US$44
September	US$47
October	US$59
November	US$60
December	US$55

What guests think

Across the reviews for Bendecir Hotel & Spa, guests consistently praise the friendly, helpful staff and the central Old Quarter location near Hoan Kiem Lake, while feedback on room size, decor, and noise varies notably by room type and position.

Breakfast is widely enjoyed, often served on the rooftop with views, though the dining space can feel small or limited at times. Facilities draw mixed notes: the rooftop bar is a highlight, but there is only one small, slow elevator and the bar can be loud. Cleanliness and maintenance are generally acceptable but inconsistent, with some reports of dated finishes, bathroom issues, or worn areas. Expect a well-located base with standout service and variable room experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The rooftop bar and rooftop breakfast venue are popular and offer city views. Downsides mentioned repeatedly include a single small, slow elevator and occasional loud bar noise.

Related guest reviews

8

Glenn

16 May 2024

·

Stayed 3 nights

Very well located in old quarter pleasant walk to lots of attractions, red bridge pogoda, water puppets, market and food streets, night markets, train street not far if you enjoy a walk, hotel ideal for day trip pickups and short walk to hop on hop off tourist bus, cosy place, one elevator, rooms neat and tidy. Window view with some road noise on lower levels. 2 for 1 cocktail hours a treat from the 14th floor rooftop view and the bar staff were fantastic. Buffet breakfast enjoyable with good choice. Would suggest...Get the Grab app for very good pricing and very safe and easy transport all over Vietnam and the Wise visa card or similar for ease in the transfer of money into dong or other currencies at max rate.

10

Tony

30 Aug 2023

·

Stayed 3 nights

Staff are friendly with a smile! Place is clean and nice, elevator quiet small and close fast if you don't go in. Over roof top is an amazing place for a view and breakfast was good. Lots of restaurants around the area as well?

8

Simon

12 Apr 2024

·

Stayed 5 nights

Great location, great staff. Good value overall. The lift (1 only) is frustratingly slow and the air conditioning although functional was problematic with you regularly having to turn off and on again to reset. Overall the positives outweigh the negatives at this hotel. Staff and customer service were the highlight

10

Sharon

7 Feb 2024

·

Stayed 2 nights

Great staff, location and room. Happy hour rooftop bar a nice break with nice view of the area.

6

Jayne

28 Feb 2024

·

Stayed 4 nights

I had arranged to be picked up from the Airport, one of the reasons I booked this hotel was because of this service.They sent an excellent confirmation with precise details…I waited over 40 minutes for a taxi which did not show up. After phoning the hotel (incurring additional phone expenses) they did arrange a transfer and after more complaining did not charge me…but I had wasted time and spent money phoning them…good location. Bar VERY loud, so impossible to go there for a quiet drink.

10

Mrs S J

13 May 2023

·

Stayed 1 night

Really enjoyed our 2 night stay in this hotel. Room was spacious and bed comfortable although a bit sparse on furniture with little extras like hooks or rails for hanging wet towels lacking. It was clean enough on the surface but there was some dust and a random sock under the bed! Loved the rooftop pool and bar. Breakfast was good and staff were helpful and polite though not particularly friendly. Location very good, close to the main attractions such as the water puppet theatre, military museum and Train Street. Lots of restaurants, cafes and shops in the area. Would definitely return.

10

Wan Yin

8 Jan 2025

·

Stayed 1 night

Lovely stay at Bendecir with my mom. The room faces a busy street, with awesome accessibility to the water puppet show and Ngoc Son temple. Great spacious room and nice sky roof breakfast in the mornings. The service by the team is excellent too.

10

Kirk

22 Sept 2024

·

Stayed 4 nights

All the staff were amazingly nice and helpful, very fluent English and quick to approach and assist you. The breakfast buffet , though limited size, was one of the best breakfasts I’ve had in Asia, even compared to Hyatts and Marriott’s because the chefs have a nice variety of menu creations/ cuisines, eggs made to order not left in a cold tray and some challenging items you don’t normally see for a free Asia buffet (double baked potato is amazing). The hotel is five minute walk to the lake and night market. Bed was soft and pillows plentiful. Also have HBO and the movie channel thats not normal to find in many hotels/ Asian countries. Only disappoint, tried to eat dinner in restaurant Friday and Saturday but no one there eating and dining area was dark, seemed not ready for business so made other dinner plans. Hoped it would be similar experience as breakfast.

6

Teck Heng

15 Apr 2023

·

Stayed 3 nights

This is a small , the most 3 star hotel. No swimming pool and gym. With its price , not worth. The only good is near to HK lake, that’s all.

4

Lorne

14 Sept 2023

·

Stayed 1 night

Very small rooms. Not enough elevator capacity.

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Cleanliness

Many guests found rooms clean, but cleanliness and upkeep are inconsistent. Reports include dirty or worn areas, mold or leaks, and bathrooms needing better maintenance.

Related guest reviews

4

Mads

30 Oct 2023

·

Stayed 2 nights

From the pictures the hotel looks quite nice, but in reality it was very worn out. We ended up skipping breakfast on our 2nd day as water and fat was dripping from the ceiling. I would not recommend for anyone. Only positive thing was the friend and smiling staff at the reception.

10

David

25 Jun 2023

·

Stayed 1 night

We absolutely loved our stay at Bendecir. The room was clean, quiet, and comfortable. The location was very convenient, so close to many restaurants, and shops. Ho Hoan Kiem was literally steps away. The breakfast was divine. The selections and quality were exceptional, even better than at many restaurants. Most of all, it was the service and the outstanding staff. The manager, Linh, was diligent, courteous, and extremely accommodating. All members of the staff, most especially Quyền and Hiếu, were very helpful, attentive, and respectful. They paid close attention to what we needed and fulfilled them quickly. We could not say enough good things about this lovely hotel and look forward to coming back

6

Liza

20 Mar 2024

·

Stayed 2 nights

Staff is absolutely lovely and I can not say enough about how accommodating the ladies in the spa were for our family - they were so wonderful!. The morning buffet was also fantastic as were the views from the rooftop bar. Location is highly convenient to the Old Quarter. But..I struggle a bit with the 4-star designation. It’s evident that there’s has been some work put in to update the rooms, but the floors were dirty, the tub wiggled when You stood In It to shower, the tub faucet was dangling from the wall, you could not flush the toilet paper, and the noise from inside the hotel, itself, was horrific at night with doors slamming, people dropping things, babies screaming. I suspect a western 4-star has a different standard and I’m trying to take that into account after having travelled extensively and It wasn’t all bad, but a little disappointing.

6

Sean

18 Dec 2024

·

Stayed 5 nights

This hotel is improperly advertised as a 4 star hotel. If I am being generous, I would give it a 3 star at most. Pros: the rooms are clean and large, and the location is great. Cons: the hotel is extremely dated, it is in need of significant repair, the bathroom had a lot of issues, and there was mold on the ceiling. The toilet seat was broken, you can’t flush toilet paper in the toilet, the bathtub was not fixed to the wall, the shower curtain didn’t fit the bath tub and was in need of change. Overall it was an ok stay but well overpriced for what is being offered. There are much better properties in Hanoi at a much more reasonable price.

10

NOEL GUTIERREZ

30 Oct 2025

·

Stayed 3 nights

I highly recommend Bendecir Hotel and Spa. The staff demonstrated exceptional hospitality and provided effective customer service throughout my stay. The room was immaculately clean and spacious. It was equipped with toiletries and complimentary bottled water daily. Freshly prepared breakfast and fruits were provided daily, offering a diverse selection of Western, Asian, and Vietnamese options. The hotel’s location is highly convenient, situated near shops, convenience stores, cafes, and restaurants. Additionally, the hotel features its own restaurant and bar within the block. The hotel is easily accessible to Hoan Kiem Lake and other popular tourist attractions.

10

BADREDDYN

3 Oct 2025

·

Stayed 4 nights

Chambre propre et spacieuse , personnelles avenants et à l'écoute 👍 Recommande par ça situation géographique ai centre de Hanoï...sans le bruit 👍

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2

samantha

22 May 2024

·

Stayed 3 nights

I picked this hotel for it's location and 24hr check in since we arrived at 2am. The room was old and had holes in the wall and water damaged floors. The bathroom was awful. You had to use the hand held shower to bathe. Water went everywhere since the bathroom was poorly put together. The wifi barely worked in the room. Very little amenities besides free breakfast and bottle water.

8

Paul

14 Nov 2025

·

Stayed 3 nights

Staff really nice and helpful. Hotel fine for the price and in good location. The restaurant area needs a thorough clean, however - quite poor.

6

Peter

25 Mar 2024

·

Stayed 1 night

Property is quiet run down and does not live up to the reviews or overall rating. Room disappointing, breakfast disappointing, cleanliness of hotel in general disappointing. Would not recommend at the price charged.

10

rudy

17 Feb 2024

·

Stayed 2 nights

This hotel is well located walking distance to most places and site really clean and the staff is super friendly. The breakfast is really good.

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Rooms

Room experiences vary widely: several are spacious and comfortable, while others are very small or windowless and some face street or internal noise. Decor can feel dated in places.

Related guest reviews

6

Sean

18 Dec 2024

·

Stayed 5 nights

This hotel is improperly advertised as a 4 star hotel. If I am being generous, I would give it a 3 star at most. Pros: the rooms are clean and large, and the location is great. Cons: the hotel is extremely dated, it is in need of significant repair, the bathroom had a lot of issues, and there was mold on the ceiling. The toilet seat was broken, you can’t flush toilet paper in the toilet, the bathtub was not fixed to the wall, the shower curtain didn’t fit the bath tub and was in need of change. Overall it was an ok stay but well overpriced for what is being offered. There are much better properties in Hanoi at a much more reasonable price.

8

Walter

14 Sept 2023

·

Stayed 8 nights

Staff treating me great Areas seemed small

8

TOMOYA

1 May 2025

·

Stayed 1 night

部屋が広い

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10

John

23 Jan 2024

·

Stayed 2 nights

Great location spacious room

10

Mary

29 Dec 2022

·

Stayed 2 nights

Friendly staffs , rooms are spacious

6

Guilherme

29 Jan 2026

·

Stayed 1 night

Não é um 4 estrelas, como divulgado. O quarto é minúsculo e sem janela (fica claustrofóbico). O banheiro tem uma cortininha que mal dá conta de segurar a água para não molhar o resto do banheiro (e até do quarto, se a porta do banheiro estiver aberta). A avaliação que dei aqui é porque é anunciado como hotel 4 estrelas. Se fosse um 3 estrelas, estaria excelente, mas para um 4 estrelas está abaixo da média que se espera. Tem elevador, o pessoal é (na maioria, não todos) cordial. A localização é excelente, não é barulhento. O café é “ok”.

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10

DEMETRIA

16 Aug 2023

·

Stayed 4 nights

The staff went above and beyond. My cousin had a problem with her visa and was stuck in Tokyo. The staff was able to get it fixed in a day. The breakfast is amazing and different everyday. My only complaint is the rooms facing the street can be a bit noisy if you a light sleeper.

10

Wan Yin

8 Jan 2025

·

Stayed 1 night

Lovely stay at Bendecir with my mom. The room faces a busy street, with awesome accessibility to the water puppet show and Ngoc Son temple. Great spacious room and nice sky roof breakfast in the mornings. The service by the team is excellent too.

6

Hung Chih

8 Nov 2024

·

Stayed 1 night

房間靠路旁，晚上車子一路吵到半夜才結束，之前住後面與其他房相鄰就沒那麼吵

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4

Lorne

14 Sept 2023

·

Stayed 1 night

Very small rooms. Not enough elevator capacity.

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Service

Service is a major strength, with numerous mentions of warm, attentive, English-speaking staff who go out of their way to help. A few issues appear, such as a missed airport pickup or an isolated rude interaction.

Related guest reviews

10

David

25 Jun 2023

·

Stayed 1 night

We absolutely loved our stay at Bendecir. The room was clean, quiet, and comfortable. The location was very convenient, so close to many restaurants, and shops. Ho Hoan Kiem was literally steps away. The breakfast was divine. The selections and quality were exceptional, even better than at many restaurants. Most of all, it was the service and the outstanding staff. The manager, Linh, was diligent, courteous, and extremely accommodating. All members of the staff, most especially Quyền and Hiếu, were very helpful, attentive, and respectful. They paid close attention to what we needed and fulfilled them quickly. We could not say enough good things about this lovely hotel and look forward to coming back

10

SANGBIN

16 Feb 2026

·

Stayed 3 nights

직원들이 친절하고 위치가 매우 좋음

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10

David

6 Jun 2023

·

Stayed 3 nights

We love the Bendecir. The room was clean, comfortable, modern, and quiet. But above all, it was the staff that will bring us back time and again. They are warm, respectful, and very personable. They treat you like they know you personally, and as if you were their only and most important guests.

10

Tony

28 Sept 2023

·

Stayed 5 nights

All the staff at this hotel are incredibly helpful. The front desk staff is unbelievably helpful, especially Thom and Yin. They're the most helpful hotel staff I've ever met. Excellent location where you can walk to many locations in the Old Quarter including the night market (which is car free on weekends) and the hop-on-hop-off bus terminal. Lots to see, eat, and shop near the hotel.

6

Jayne

28 Feb 2024

·

Stayed 4 nights

I had arranged to be picked up from the Airport, one of the reasons I booked this hotel was because of this service.They sent an excellent confirmation with precise details…I waited over 40 minutes for a taxi which did not show up. After phoning the hotel (incurring additional phone expenses) they did arrange a transfer and after more complaining did not charge me…but I had wasted time and spent money phoning them…good location. Bar VERY loud, so impossible to go there for a quiet drink.

10

John

13 Nov 2025

·

Stayed 1 night

Staff are so welcoming and helpful

10

LEANNE

22 May 2023

·

I had a really lovely stay at Bendecir Hotel & Spa. The staff were all extremely helpful and kind people, making my stay a comfortable one. They were all professional and the staff at the desk spoke excellent English, taking away the stress of any miscommunication. Quyen was one of the bell boys who really made my stay memorable - he was constantly available throughout most of the day to help out when needed. The room was comfortable and relatively well maintained. I enjoyed the breakfast buffet every morning, especially the fresh fruit they had. Overall, this location met my needs as it was easy to walk to the rest of the Old Quarter from here. There was a good variety of food and cafes nearby that the staff helped to recommend.

10

SOO HWA

21 Jun 2024

·

Stayed 5 nights

This is our first trip to Hanoi, the hotel staffs were very friendly and helpful. Whenever we need any directions for recommendation, the staffs are most willing to help. We felt very homely in the hotel. Everyday we were met with warm smile from every staff be it we enter or leave the hotel. Breakfast was good and was served with personal preference. The staffs send us off with a warm smile as we left for airport. This is the hotel that I highly recommended, as we enjoyed our stay during our 6 days in Hanoi.

10

Kwan Ming

22 Nov 2025

·

Stayed 1 night

Very convenient location, near the main road going to the airport direction, 3 minutes walk to Hoan Kiem lake, away from the traffic noise so could have a quiet evening, the service is superb

10

Brian

1 Dec 2025

·

Stayed 1 night

This was the nicest place of our entire Vietnam trip. If we ever return to Hanoi, we'll be staying here again. The staff was great too.

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Location

Excellent Old Quarter base within easy walking distance of Hoan Kiem Lake, the water puppet theatre, shops and cafes. Despite the central setting, some guests found it reasonably quiet.

Related guest reviews

10

David

25 Jun 2023

·

Stayed 1 night

We absolutely loved our stay at Bendecir. The room was clean, quiet, and comfortable. The location was very convenient, so close to many restaurants, and shops. Ho Hoan Kiem was literally steps away. The breakfast was divine. The selections and quality were exceptional, even better than at many restaurants. Most of all, it was the service and the outstanding staff. The manager, Linh, was diligent, courteous, and extremely accommodating. All members of the staff, most especially Quyền and Hiếu, were very helpful, attentive, and respectful. They paid close attention to what we needed and fulfilled them quickly. We could not say enough good things about this lovely hotel and look forward to coming back

8

Glenn

16 May 2024

·

Stayed 3 nights

Very well located in old quarter pleasant walk to lots of attractions, red bridge pogoda, water puppets, market and food streets, night markets, train street not far if you enjoy a walk, hotel ideal for day trip pickups and short walk to hop on hop off tourist bus, cosy place, one elevator, rooms neat and tidy. Window view with some road noise on lower levels. 2 for 1 cocktail hours a treat from the 14th floor rooftop view and the bar staff were fantastic. Buffet breakfast enjoyable with good choice. Would suggest...Get the Grab app for very good pricing and very safe and easy transport all over Vietnam and the Wise visa card or similar for ease in the transfer of money into dong or other currencies at max rate.

10

John

21 Apr 2024

·

Stayed 2 nights

Centrally located in the old quarter

10

Thao

4 Jan 2025

·

Great location. Walking distance to the lake and shops. Good restaurants and cafes near by. Staff friendly and all speak english. The stay was pleasant.

10

Madison

28 Jul 2023

·

Stayed 1 night

Fantastic staff and great location in the Old Quarter!

10

NOEL GUTIERREZ

30 Oct 2025

·

Stayed 3 nights

I highly recommend Bendecir Hotel and Spa. The staff demonstrated exceptional hospitality and provided effective customer service throughout my stay. The room was immaculately clean and spacious. It was equipped with toiletries and complimentary bottled water daily. Freshly prepared breakfast and fruits were provided daily, offering a diverse selection of Western, Asian, and Vietnamese options. The hotel’s location is highly convenient, situated near shops, convenience stores, cafes, and restaurants. Additionally, the hotel features its own restaurant and bar within the block. The hotel is easily accessible to Hoan Kiem Lake and other popular tourist attractions.

10

JUN MO

25 Jan 2026

·

Stayed 1 night

시내도 가깝고 좋습니다.

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10

BADREDDYN

3 Oct 2025

·

Stayed 4 nights

Chambre propre et spacieuse , personnelles avenants et à l'écoute 👍 Recommande par ça situation géographique ai centre de Hanoï...sans le bruit 👍

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10

Kwan Ming

22 Nov 2025

·

Stayed 1 night

Very convenient location, near the main road going to the airport direction, 3 minutes walk to Hoan Kiem lake, away from the traffic noise so could have a quiet evening, the service is superb

10

danibell

26 Oct 2025

·

Stayed 8 nights

Most of dining area, shopping, tourist sight seeing is walkable and no need for car. There many tour offices which you can buy many different day and longer term tours. Overall people at hotel and also in Hanoi are very friendly and helpful.

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Dining

Breakfast receives strong praise for taste and variety, often enjoyed on the rooftop. Some note the area can be small or the selection limited.

Related guest reviews

10

Kieu

1 May 2023

·

Stayed 2 nights

Boutique hotel charming and cozy. Great staff service and loved the breakfast buffet. Good location and walking distance to many options.

10

Nicol

23 Jun 2023

·

Stayed 1 night

Staff was very kind and professional . Room was clean and comfortable. Rooftop bar was lovely with beautiful view of the city. The gentleman helping with the breakfast buffet were very friendly. Food was wonderful.

8

Glenn

16 May 2024

·

Stayed 3 nights

Very well located in old quarter pleasant walk to lots of attractions, red bridge pogoda, water puppets, market and food streets, night markets, train street not far if you enjoy a walk, hotel ideal for day trip pickups and short walk to hop on hop off tourist bus, cosy place, one elevator, rooms neat and tidy. Window view with some road noise on lower levels. 2 for 1 cocktail hours a treat from the 14th floor rooftop view and the bar staff were fantastic. Buffet breakfast enjoyable with good choice. Would suggest...Get the Grab app for very good pricing and very safe and easy transport all over Vietnam and the Wise visa card or similar for ease in the transfer of money into dong or other currencies at max rate.

10

NOEL GUTIERREZ

30 Oct 2025

·

Stayed 3 nights

I highly recommend Bendecir Hotel and Spa. The staff demonstrated exceptional hospitality and provided effective customer service throughout my stay. The room was immaculately clean and spacious. It was equipped with toiletries and complimentary bottled water daily. Freshly prepared breakfast and fruits were provided daily, offering a diverse selection of Western, Asian, and Vietnamese options. The hotel’s location is highly convenient, situated near shops, convenience stores, cafes, and restaurants. Additionally, the hotel features its own restaurant and bar within the block. The hotel is easily accessible to Hoan Kiem Lake and other popular tourist attractions.

10

SOO HWA

21 Jun 2024

·

Stayed 5 nights

This is our first trip to Hanoi, the hotel staffs were very friendly and helpful. Whenever we need any directions for recommendation, the staffs are most willing to help. We felt very homely in the hotel. Everyday we were met with warm smile from every staff be it we enter or leave the hotel. Breakfast was good and was served with personal preference. The staffs send us off with a warm smile as we left for airport. This is the hotel that I highly recommended, as we enjoyed our stay during our 6 days in Hanoi.

10

Kirk

22 Sept 2024

·

Stayed 4 nights

All the staff were amazingly nice and helpful, very fluent English and quick to approach and assist you. The breakfast buffet , though limited size, was one of the best breakfasts I’ve had in Asia, even compared to Hyatts and Marriott’s because the chefs have a nice variety of menu creations/ cuisines, eggs made to order not left in a cold tray and some challenging items you don’t normally see for a free Asia buffet (double baked potato is amazing). The hotel is five minute walk to the lake and night market. Bed was soft and pillows plentiful. Also have HBO and the movie channel thats not normal to find in many hotels/ Asian countries. Only disappoint, tried to eat dinner in restaurant Friday and Saturday but no one there eating and dining area was dark, seemed not ready for business so made other dinner plans. Hoped it would be similar experience as breakfast.

8

MASAKI

30 Sept 2024

·

Stayed 1 night

The hotel is located in the old town of Hanoi. The area in front of the hotel is crowded because it is in the old town. Breakfast is served at the observation restaurant, but the menu is a little limited.

10

John

9 May 2024

·

Stayed 2 nights

Friendly staff, great location. Breakfast was good, though breakfast area is very small

6

Peter

25 Mar 2024

·

Stayed 1 night

Property is quiet run down and does not live up to the reviews or overall rating. Room disappointing, breakfast disappointing, cleanliness of hotel in general disappointing. Would not recommend at the price charged.

10

rudy

17 Feb 2024

·

Stayed 2 nights

This hotel is well located walking distance to most places and site really clean and the staff is super friendly. The breakfast is really good.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $50	2 $46	3 $49
4	5 $50	6 $43	7 $43	8 $50	9 $45	10
11 $49	12 $49	13 $50	14 $43	15 $49	16	17 $46
18	19 $46	20 $50	21 $43	22 $62	23 $58	24 $49
25 $49	26 $47	27 $43	28 $43	29 $92	30 $58	31 $49

Su	Mo	Tu	We	Th	Fr	Sa
1 $50	2 $62	3 $43	4 $47	5 $59	6 $45	7 $62
8 $52	9 $62	10 $51	11 $49	12 $43	13 $45	14 $45
15 $45	16 $49	17 $47	18 $49	19 $55	20 $46	21 $59
22 $58	23 $51	24 $43	25 $59	26	27 $50	28 $56
29 $51	30 $51

Bendecir Hotel & Spa

Prices for Bendecir Hotel & Spa

Monthly average prices

About this property

Location

Room options

Family Room, Connecting Rooms

Junior Suite, City View

Premier Double Or Twin Room

Executive Double Or Twin Room

Suite, Balcony

Family Room

Deluxe Family Room

Superior Double Room

Executive Family Room

Bendecir Suite with City View

Guest reviews of Bendecir Hotel & Spa

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Bendecir Hotel & Spa

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