Captain's Club Hotel & Spa
From
$349
/ night
Select dates to see prices and availability
From
$349
/ night
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool and a sauna. Additional amenities at this hotel include complimentary wire...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Business amenities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Dining
Satisfy your appetite for lunch or dinner at Captain's Club Restaruant, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7 AM to 10 AM.
Rooms
Make yourself at home in one of the 29 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Location
When you stay at Captains Club Hotel in Christchurch, you'll be on the riverwalk, within a 15-minute drive of New Forest National Park and Bournemouth International Centre. This spa hotel is 4.1 mi (6.7 km) from Bournemouth Beach and 10.9 mi (17.5 km) from Poole Harbour.
What's nearby
Christchurch Priory(0.2 miles)
Regent Centre(0.3 miles)
Christchurch Castle(0.3 miles)
Stanpit Marsh(0.4 miles)
Southbourne Beach(1.2 miles)
Mudeford Quay Beach(2.2 miles)
Mudeford Sandbank(2.3 miles)
Mudeford Quay(2.4 miles)
Avon Beach(2.4 miles)
Littledown Sports Center(2.5 miles)
Christchurch Harbour(2.5 miles)
Boscombe Beach(2.7 miles)
Friars Cliff Beach(2.8 miles)
New Forest National Park(2.9 miles)
Kings Park(3 miles)
Bournemouth (BOH-Bournemouth Intl.)(4.4 miles)
Southampton (SOU)(31.7 miles)
Parking
Restaurant
Babysitting / Child Services
Room Service
Tour Desk
Dry Cleaning
Location
Wick Lane, Wick Ferry, Christchurch, England, United Kingdom
Christchurch Priory (0.2 miles)
Regent Centre (0.3 miles)
Christchurch Castle (0.3 miles)
Stanpit Marsh (0.4 miles)
Southbourne Beach (1.2 miles)
Mudeford Quay Beach (2.2 miles)
Guest reviews
8.9
Fabulous
Based on 480 verified reviews
Who stays here?
Business
6%
Couple
51%
Family
23%
Group
17%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
At Captain's Club Hotel & Spa, travellers highlight the scenic riverside location, spacious rooms with views, and friendly, helpful staff, alongside consistently praised breakfasts and enjoyable dining, while noting occasional service slip-ups and some minor room maintenance or noise issues.
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What guests think
At Captain's Club Hotel & Spa, travellers highlight the scenic riverside location, spacious rooms with views, and friendly, helpful staff, alongside consistently praised breakfasts and enjoyable dining, while noting occasional service slip-ups and some minor room maintenance or noise issues.
Cleanliness earns frequent praise, though a few guests noticed lapses such as stained carpets or not-pristine bathrooms. The compact spa area (pool and sauna) is relaxing but feels modest to some. Expect a comfortable stay with warm service and a few manageable quirks.
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AI-generated summary based on recent guest reviews
Facilities
The spa facilities are small (a hydro pool and sauna) but many found them relaxing; a few felt the ambiance or offering was limited. Bar experiences and parking are mentioned only occasionally, with mixed feedback.
Related guest reviews
10
Dawn
Oct 2, 2025
·
Stayed 2 nights
Such a lovely hotel , amazing view of the river , was given a upgrade wow it was a 2 bedroom apartment floor to ceiling window in lounge to relax and watch the boats sail by what more could we ask for . The food was all delicious, we had breakfast , lunch and dinner , staff were all very friendly . The hydropool in spa was relaxing everywhere was clean . There were a couple of niggles in the room , the bed was making creaking noises every movement which was a bit annoying so maybe the bedstead was loose ? But other than that it was very comfortable to sleep in , the rooms were incredibly warm so had to open windows couldn’t see any heating on anywhere , one bedside lamp wasn’t working , one of the bathroom sink plunger plugs was very hard to let water out when sink was full it worked eventually , and after a day everytime we opened the room door it started to stick and had to pull door towards us first in order for it to release to get in , all these are easily fixable so we didn’t complain as we were only there for 2 days and we had a lovely stay and would defiantly stay there again
Such a lovely hotel , amazing view of the river , was given a upgrade wow it was a 2 bedroom apartment floor to ceiling window in lounge to relax and watch the boats sail by what more could we ask for . The food was all delicious, we had breakfast , lunch and dinner , staff were all very friendly . The hydropool in spa was relaxing everywhere was clean . There were a couple of niggles in the room , the bed was making creaking noises every movement which was a bit annoying so maybe the bedstead was loose ? But other than that it was very comfortable to sleep in , the rooms were incredibly warm so had to open windows couldn’t see any heating on anywhere , one bedside lamp wasn’t working , one of the bathroom sink plunger plugs was very hard to let water out when sink was full it worked eventually , and after a day everytime we opened the room door it started to stick and had to pull door towards us first in order for it to release to get in , all these are easily fixable so we didn’t complain as we were only there for 2 days and we had a lovely stay and would defiantly stay there again
6
Gerard
Jun 20, 2023
·
Stayed 2 nights
Lovely hotel. Great location. Awful parking.
Lovely hotel. Great location. Awful parking.
10
Deborah
Jan 2, 2025
·
Stayed 1 night
Had a really good one night stay, food was lovely and a nice friendly atmosphere throughout. All staff we encountered were friendly and helpful going out of their way when the spa shut earlier than we were told allowing us to use it
Had a really good one night stay, food was lovely and a nice friendly atmosphere throughout. All staff we encountered were friendly and helpful going out of their way when the spa shut earlier than we were told allowing us to use it
8
Iestyn
Jan 22, 2024
·
Stayed 1 night
Hotel was clean tidy and welcoming. The "spa" is a very small pool and sauna. It was warm and quiet when we went so we were happy but its not a Spa. The breakfast was amazing - worth the wait as it seems every breakfast is cooked fresh to order. It certainly tasted like that. Lovely river side room.
Hotel was clean tidy and welcoming. The "spa" is a very small pool and sauna. It was warm and quiet when we went so we were happy but its not a Spa. The breakfast was amazing - worth the wait as it seems every breakfast is cooked fresh to order. It certainly tasted like that. Lovely river side room.
10
Richard
Aug 3, 2025
·
Stayed 3 nights
Great facilities and ideal location to explore.
Great facilities and ideal location to explore.
8
Vanessa
Nov 15, 2024
·
Stayed 1 night
Had a lovely stay here with my Granddaughter, we enjoyed massages and the spa pool and sauna, all very relaxing. Delicious and very filling breakfast. Lovely large room with views over the river. Would have given 5 stars but the requested twin was not made up and there was an event whose Disco was loud and went on until midnight.
Had a lovely stay here with my Granddaughter, we enjoyed massages and the spa pool and sauna, all very relaxing. Delicious and very filling breakfast. Lovely large room with views over the river. Would have given 5 stars but the requested twin was not made up and there was an event whose Disco was loud and went on until midnight.
6
JITEN
Dec 7, 2024
·
Stayed 1 night
The hotel experience was mediocre. The telephone in the room was out of order, leaving no way to contact reception or room service without physically going to the front desk. There was also no mobile signal, so using a mobile phone wasn’t an option either. The spa was fine but lacked atmosphere; as the only guest there, no refreshments were offered to help me relax. The room carpet had a visible stain, despite attempts to conceal it. Although the website claimed to offer 24-hour room service, this was not the case. When I returned to the hotel at 2 a.m., I was met by the night porter, who was also cleaning. Upon asking about room service, the only option offered was a chicken sandwich, which he would prepare, so I ended up going to bed hungry. However, I can’t fault the staff, as they were all friendly and polite.
The hotel experience was mediocre. The telephone in the room was out of order, leaving no way to contact reception or room service without physically going to the front desk. There was also no mobile signal, so using a mobile phone wasn’t an option either. The spa was fine but lacked atmosphere; as the only guest there, no refreshments were offered to help me relax. The room carpet had a visible stain, despite attempts to conceal it. Although the website claimed to offer 24-hour room service, this was not the case. When I returned to the hotel at 2 a.m., I was met by the night porter, who was also cleaning. Upon asking about room service, the only option offered was a chicken sandwich, which he would prepare, so I ended up going to bed hungry. However, I can’t fault the staff, as they were all friendly and polite.
8
Johann
Jul 21, 2024
·
Stayed 3 nights
Als Gast >10 Jahre fällt mir auf dass Manches schon stark in die Jahre gekommen ist. Siehe Fotos. Und in der Bar ist das Personal noch langsamer geworden. Wo ich beim nächsten Aufenthalt logieren werde? Das Preis-Leistungsverhältnis passt nicht mehr. Schade.
Als Gast >10 Jahre fällt mir auf dass Manches schon stark in die Jahre gekommen ist. Siehe Fotos. Und in der Bar ist das Personal noch langsamer geworden. Wo ich beim nächsten Aufenthalt logieren werde? Das Preis-Leistungsverhältnis passt nicht mehr. Schade.
10
Peta
Oct 7, 2023
·
Stayed 1 night
Really lovely stay for one night in a recently refurbished roomy double with lovely shower room and view across the river. Comfortable bed and well sound proofed. Didn’t have dinner but had beautifully made cocktails in the bar as a nightcap. Can recommend!! Breakfast was served efficiently by friendly staff, my only small complaint was that my breakfast was served lukewarm on cold plates. Will definitely return soon!!
Really lovely stay for one night in a recently refurbished roomy double with lovely shower room and view across the river. Comfortable bed and well sound proofed. Didn’t have dinner but had beautifully made cocktails in the bar as a nightcap. Can recommend!! Breakfast was served efficiently by friendly staff, my only small complaint was that my breakfast was served lukewarm on cold plates. Will definitely return soon!!
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AI-generated summary based on recent guest reviews
Cleanliness
Overall cleanliness is praised, with several reviews calling rooms spotless and the hotel tidy; a few note issues like stained carpet or not-pristine bathrooms, and one mentioned a public restroom needing more attention.
Related guest reviews
10
karen
Nov 24, 2025
·
Stayed 1 night
Wonderful hotel, fabulous situation great location. Perfect for a stay in Christchurch. Staff were very hospitable. Lauren Jane and Sam were incredible. The only thing we need to watch is keeping the public toilet clean it lets them down. Also miss having the touches like tablecloth's at dinner in a separate restaurant that used to be. Also, the fish knife is having fish and the steak knife they're having steak. Also missed seeing the Porter at the door to be able to help in with luggage. Just those little fine touches are missed. Again making sure a glass of white wine is chilled enough is imperative. All these things are minor and the majority of the things they have right They also had a new lady on the podium as you went to the restaurant with the dark hair. We arrived on a Saturday and she was incredible. Totally engaging on top of her game, incredibly good maître D. She's so outstanding any hotel would be headhunting her. She makes a great benchmark for training new staff she will go a long way for sure! We look forward to our next stay at The Captains Club very much... well done !!
Wonderful hotel, fabulous situation great location. Perfect for a stay in Christchurch. Staff were very hospitable. Lauren Jane and Sam were incredible. The only thing we need to watch is keeping the public toilet clean it lets them down. Also miss having the touches like tablecloth's at dinner in a separate restaurant that used to be. Also, the fish knife is having fish and the steak knife they're having steak. Also missed seeing the Porter at the door to be able to help in with luggage. Just those little fine touches are missed. Again making sure a glass of white wine is chilled enough is imperative. All these things are minor and the majority of the things they have right They also had a new lady on the podium as you went to the restaurant with the dark hair. We arrived on a Saturday and she was incredible. Totally engaging on top of her game, incredibly good maître D. She's so outstanding any hotel would be headhunting her. She makes a great benchmark for training new staff she will go a long way for sure! We look forward to our next stay at The Captains Club very much... well done !!
10
Dawn
Oct 2, 2025
·
Stayed 2 nights
Such a lovely hotel , amazing view of the river , was given a upgrade wow it was a 2 bedroom apartment floor to ceiling window in lounge to relax and watch the boats sail by what more could we ask for . The food was all delicious, we had breakfast , lunch and dinner , staff were all very friendly . The hydropool in spa was relaxing everywhere was clean . There were a couple of niggles in the room , the bed was making creaking noises every movement which was a bit annoying so maybe the bedstead was loose ? But other than that it was very comfortable to sleep in , the rooms were incredibly warm so had to open windows couldn’t see any heating on anywhere , one bedside lamp wasn’t working , one of the bathroom sink plunger plugs was very hard to let water out when sink was full it worked eventually , and after a day everytime we opened the room door it started to stick and had to pull door towards us first in order for it to release to get in , all these are easily fixable so we didn’t complain as we were only there for 2 days and we had a lovely stay and would defiantly stay there again
Such a lovely hotel , amazing view of the river , was given a upgrade wow it was a 2 bedroom apartment floor to ceiling window in lounge to relax and watch the boats sail by what more could we ask for . The food was all delicious, we had breakfast , lunch and dinner , staff were all very friendly . The hydropool in spa was relaxing everywhere was clean . There were a couple of niggles in the room , the bed was making creaking noises every movement which was a bit annoying so maybe the bedstead was loose ? But other than that it was very comfortable to sleep in , the rooms were incredibly warm so had to open windows couldn’t see any heating on anywhere , one bedside lamp wasn’t working , one of the bathroom sink plunger plugs was very hard to let water out when sink was full it worked eventually , and after a day everytime we opened the room door it started to stick and had to pull door towards us first in order for it to release to get in , all these are easily fixable so we didn’t complain as we were only there for 2 days and we had a lovely stay and would defiantly stay there again
6
Aaron
Aug 25, 2024
·
Stayed 1 night
First impression, on arrival was pleasant location and staff fairly hospitable. Room a good size, clean and lovely view of river, however some niggles overshadowed this by inadequate instructions on some of the room facilities eg. room safe. It was noisy at times, as outside seating area below window. I am also disappointed there was no small chiller/fridge in room especially in an expensive hotel as this. . Restaurant staff very helpful and restaurant was pleasant. Overall unsure if I would return to this establishment.
First impression, on arrival was pleasant location and staff fairly hospitable. Room a good size, clean and lovely view of river, however some niggles overshadowed this by inadequate instructions on some of the room facilities eg. room safe. It was noisy at times, as outside seating area below window. I am also disappointed there was no small chiller/fridge in room especially in an expensive hotel as this. . Restaurant staff very helpful and restaurant was pleasant. Overall unsure if I would return to this establishment.
10
Mihir
Jan 30, 2026
·
Stayed 1 night
Very spacious, clean, modern and fully furnished. Beds were soft and cosy. Breakfast was great. Awesome experience despite the weather! Would definitely return.
Very spacious, clean, modern and fully furnished. Beds were soft and cosy. Breakfast was great. Awesome experience despite the weather! Would definitely return.
10
Joanna
Dec 5, 2022
·
Stayed 2 nights
We had a lovely stay in a suite. The suite was very clean and comfortable. Breakfast & dinner were absolutely delicious The staff were all very friendly and extremely helpful.
We had a lovely stay in a suite. The suite was very clean and comfortable. Breakfast & dinner were absolutely delicious The staff were all very friendly and extremely helpful.
10
Tracey
Jul 12, 2025
·
Stayed 1 night
We love staying here. Beautiful location. Staff very attentive and look after you at every opportunity. The rooms are spotlessly clean, spacious and comfortable.
We love staying here. Beautiful location. Staff very attentive and look after you at every opportunity. The rooms are spotlessly clean, spacious and comfortable.
8
Iestyn
Jan 22, 2024
·
Stayed 1 night
Hotel was clean tidy and welcoming. The "spa" is a very small pool and sauna. It was warm and quiet when we went so we were happy but its not a Spa. The breakfast was amazing - worth the wait as it seems every breakfast is cooked fresh to order. It certainly tasted like that. Lovely river side room.
Hotel was clean tidy and welcoming. The "spa" is a very small pool and sauna. It was warm and quiet when we went so we were happy but its not a Spa. The breakfast was amazing - worth the wait as it seems every breakfast is cooked fresh to order. It certainly tasted like that. Lovely river side room.
6
JITEN
Dec 7, 2024
·
Stayed 1 night
The hotel experience was mediocre. The telephone in the room was out of order, leaving no way to contact reception or room service without physically going to the front desk. There was also no mobile signal, so using a mobile phone wasn’t an option either. The spa was fine but lacked atmosphere; as the only guest there, no refreshments were offered to help me relax. The room carpet had a visible stain, despite attempts to conceal it. Although the website claimed to offer 24-hour room service, this was not the case. When I returned to the hotel at 2 a.m., I was met by the night porter, who was also cleaning. Upon asking about room service, the only option offered was a chicken sandwich, which he would prepare, so I ended up going to bed hungry. However, I can’t fault the staff, as they were all friendly and polite.
The hotel experience was mediocre. The telephone in the room was out of order, leaving no way to contact reception or room service without physically going to the front desk. There was also no mobile signal, so using a mobile phone wasn’t an option either. The spa was fine but lacked atmosphere; as the only guest there, no refreshments were offered to help me relax. The room carpet had a visible stain, despite attempts to conceal it. Although the website claimed to offer 24-hour room service, this was not the case. When I returned to the hotel at 2 a.m., I was met by the night porter, who was also cleaning. Upon asking about room service, the only option offered was a chicken sandwich, which he would prepare, so I ended up going to bed hungry. However, I can’t fault the staff, as they were all friendly and polite.
8
Gwyn
Jul 27, 2025
·
Stayed 1 night
River view and surroundings. Not pristine in bedroom & bathroom
River view and surroundings. Not pristine in bedroom & bathroom
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious, comfortable and often offer river views; some are recently refurbished and well equipped. Several guests mention occasional noise from nearby events and minor maintenance or amenity gaps such as no fridge, unclear safe instructions, or creaking beds.
Related guest reviews
10
Kate
Oct 5, 2025
·
Stayed 1 night
Fab stay, lovely breakfast. Very comfortable bedrooms (shame there was a disco at the sailing club next door!) Would highly recommend and loved the 3 bed suite as a family of 5
Fab stay, lovely breakfast. Very comfortable bedrooms (shame there was a disco at the sailing club next door!) Would highly recommend and loved the 3 bed suite as a family of 5
10
Dawn
Oct 2, 2025
·
Stayed 2 nights
Such a lovely hotel , amazing view of the river , was given a upgrade wow it was a 2 bedroom apartment floor to ceiling window in lounge to relax and watch the boats sail by what more could we ask for . The food was all delicious, we had breakfast , lunch and dinner , staff were all very friendly . The hydropool in spa was relaxing everywhere was clean . There were a couple of niggles in the room , the bed was making creaking noises every movement which was a bit annoying so maybe the bedstead was loose ? But other than that it was very comfortable to sleep in , the rooms were incredibly warm so had to open windows couldn’t see any heating on anywhere , one bedside lamp wasn’t working , one of the bathroom sink plunger plugs was very hard to let water out when sink was full it worked eventually , and after a day everytime we opened the room door it started to stick and had to pull door towards us first in order for it to release to get in , all these are easily fixable so we didn’t complain as we were only there for 2 days and we had a lovely stay and would defiantly stay there again
Such a lovely hotel , amazing view of the river , was given a upgrade wow it was a 2 bedroom apartment floor to ceiling window in lounge to relax and watch the boats sail by what more could we ask for . The food was all delicious, we had breakfast , lunch and dinner , staff were all very friendly . The hydropool in spa was relaxing everywhere was clean . There were a couple of niggles in the room , the bed was making creaking noises every movement which was a bit annoying so maybe the bedstead was loose ? But other than that it was very comfortable to sleep in , the rooms were incredibly warm so had to open windows couldn’t see any heating on anywhere , one bedside lamp wasn’t working , one of the bathroom sink plunger plugs was very hard to let water out when sink was full it worked eventually , and after a day everytime we opened the room door it started to stick and had to pull door towards us first in order for it to release to get in , all these are easily fixable so we didn’t complain as we were only there for 2 days and we had a lovely stay and would defiantly stay there again
6
Aaron
Aug 25, 2024
·
Stayed 1 night
First impression, on arrival was pleasant location and staff fairly hospitable. Room a good size, clean and lovely view of river, however some niggles overshadowed this by inadequate instructions on some of the room facilities eg. room safe. It was noisy at times, as outside seating area below window. I am also disappointed there was no small chiller/fridge in room especially in an expensive hotel as this. . Restaurant staff very helpful and restaurant was pleasant. Overall unsure if I would return to this establishment.
First impression, on arrival was pleasant location and staff fairly hospitable. Room a good size, clean and lovely view of river, however some niggles overshadowed this by inadequate instructions on some of the room facilities eg. room safe. It was noisy at times, as outside seating area below window. I am also disappointed there was no small chiller/fridge in room especially in an expensive hotel as this. . Restaurant staff very helpful and restaurant was pleasant. Overall unsure if I would return to this establishment.
10
Mihir
Jan 30, 2026
·
Stayed 1 night
Very spacious, clean, modern and fully furnished. Beds were soft and cosy. Breakfast was great. Awesome experience despite the weather! Would definitely return.
Very spacious, clean, modern and fully furnished. Beds were soft and cosy. Breakfast was great. Awesome experience despite the weather! Would definitely return.
10
Tracey
Jul 12, 2025
·
Stayed 1 night
We love staying here. Beautiful location. Staff very attentive and look after you at every opportunity. The rooms are spotlessly clean, spacious and comfortable.
We love staying here. Beautiful location. Staff very attentive and look after you at every opportunity. The rooms are spotlessly clean, spacious and comfortable.
10
Lindsay
Jun 16, 2025
·
Stayed 2 nights
Small hotel, quiet, very comfy bed, excellent location, good choice at breakfast, friendly staff.
Small hotel, quiet, very comfy bed, excellent location, good choice at breakfast, friendly staff.
10
Catol
Aug 14, 2024
·
Stayed 2 nights
Lovely spacious and river view rooms. Lush bed. Great food and staff. Outside river view dining and lovely walks along river. Beautiful scenery of boats, paddle boarders etc. Much better than Poole! A great place to stay. Will definitely return. You must try …… you will LOVE .
Lovely spacious and river view rooms. Lush bed. Great food and staff. Outside river view dining and lovely walks along river. Beautiful scenery of boats, paddle boarders etc. Much better than Poole! A great place to stay. Will definitely return. You must try …… you will LOVE .
6
JITEN
Dec 7, 2024
·
Stayed 1 night
The hotel experience was mediocre. The telephone in the room was out of order, leaving no way to contact reception or room service without physically going to the front desk. There was also no mobile signal, so using a mobile phone wasn’t an option either. The spa was fine but lacked atmosphere; as the only guest there, no refreshments were offered to help me relax. The room carpet had a visible stain, despite attempts to conceal it. Although the website claimed to offer 24-hour room service, this was not the case. When I returned to the hotel at 2 a.m., I was met by the night porter, who was also cleaning. Upon asking about room service, the only option offered was a chicken sandwich, which he would prepare, so I ended up going to bed hungry. However, I can’t fault the staff, as they were all friendly and polite.
The hotel experience was mediocre. The telephone in the room was out of order, leaving no way to contact reception or room service without physically going to the front desk. There was also no mobile signal, so using a mobile phone wasn’t an option either. The spa was fine but lacked atmosphere; as the only guest there, no refreshments were offered to help me relax. The room carpet had a visible stain, despite attempts to conceal it. Although the website claimed to offer 24-hour room service, this was not the case. When I returned to the hotel at 2 a.m., I was met by the night porter, who was also cleaning. Upon asking about room service, the only option offered was a chicken sandwich, which he would prepare, so I ended up going to bed hungry. However, I can’t fault the staff, as they were all friendly and polite.
10
John
May 18, 2025
·
Stayed 2 nights
Shower in tub should have bar to hang on to while exiting & entering. Very dangerous as is.
Shower in tub should have bar to hang on to while exiting & entering. Very dangerous as is.
10
Peta
Oct 7, 2023
·
Stayed 1 night
Really lovely stay for one night in a recently refurbished roomy double with lovely shower room and view across the river. Comfortable bed and well sound proofed. Didn’t have dinner but had beautifully made cocktails in the bar as a nightcap. Can recommend!! Breakfast was served efficiently by friendly staff, my only small complaint was that my breakfast was served lukewarm on cold plates. Will definitely return soon!!
Really lovely stay for one night in a recently refurbished roomy double with lovely shower room and view across the river. Comfortable bed and well sound proofed. Didn’t have dinner but had beautifully made cocktails in the bar as a nightcap. Can recommend!! Breakfast was served efficiently by friendly staff, my only small complaint was that my breakfast was served lukewarm on cold plates. Will definitely return soon!!
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly, attentive and hospitable across reception and restaurant. Occasional issues include slow breakfast service, restaurant or bar errors, miscommunication about offers or checkout, and limited late-night room service.
Related guest reviews
10
Marilyn
Oct 13, 2025
·
Stayed 2 nights
Great hotel and right on the river and the little water taxi to the other side just outside. Excellent food and friendly staff
Great hotel and right on the river and the little water taxi to the other side just outside. Excellent food and friendly staff
10
karen
Nov 24, 2025
·
Stayed 1 night
Wonderful hotel, fabulous situation great location. Perfect for a stay in Christchurch. Staff were very hospitable. Lauren Jane and Sam were incredible. The only thing we need to watch is keeping the public toilet clean it lets them down. Also miss having the touches like tablecloth's at dinner in a separate restaurant that used to be. Also, the fish knife is having fish and the steak knife they're having steak. Also missed seeing the Porter at the door to be able to help in with luggage. Just those little fine touches are missed. Again making sure a glass of white wine is chilled enough is imperative. All these things are minor and the majority of the things they have right They also had a new lady on the podium as you went to the restaurant with the dark hair. We arrived on a Saturday and she was incredible. Totally engaging on top of her game, incredibly good maître D. She's so outstanding any hotel would be headhunting her. She makes a great benchmark for training new staff she will go a long way for sure! We look forward to our next stay at The Captains Club very much... well done !!
Wonderful hotel, fabulous situation great location. Perfect for a stay in Christchurch. Staff were very hospitable. Lauren Jane and Sam were incredible. The only thing we need to watch is keeping the public toilet clean it lets them down. Also miss having the touches like tablecloth's at dinner in a separate restaurant that used to be. Also, the fish knife is having fish and the steak knife they're having steak. Also missed seeing the Porter at the door to be able to help in with luggage. Just those little fine touches are missed. Again making sure a glass of white wine is chilled enough is imperative. All these things are minor and the majority of the things they have right They also had a new lady on the podium as you went to the restaurant with the dark hair. We arrived on a Saturday and she was incredible. Totally engaging on top of her game, incredibly good maître D. She's so outstanding any hotel would be headhunting her. She makes a great benchmark for training new staff she will go a long way for sure! We look forward to our next stay at The Captains Club very much... well done !!
10
Deborah
Jan 2, 2025
·
Stayed 1 night
Had a really good one night stay, food was lovely and a nice friendly atmosphere throughout. All staff we encountered were friendly and helpful going out of their way when the spa shut earlier than we were told allowing us to use it
Had a really good one night stay, food was lovely and a nice friendly atmosphere throughout. All staff we encountered were friendly and helpful going out of their way when the spa shut earlier than we were told allowing us to use it
10
Tracey
Jul 12, 2025
·
Stayed 1 night
We love staying here. Beautiful location. Staff very attentive and look after you at every opportunity. The rooms are spotlessly clean, spacious and comfortable.
We love staying here. Beautiful location. Staff very attentive and look after you at every opportunity. The rooms are spotlessly clean, spacious and comfortable.
10
Patricia
Nov 24, 2025
·
Stayed 2 nights
Lovely hotel with very helpful staff and quality food. Lovely location. Will return.
Lovely hotel with very helpful staff and quality food. Lovely location. Will return.
8
Lauraine
Jun 22, 2025
·
Stayed 1 night
We had a lovely time. It’s a really nice hotel. The staff are great although service was a little slow for breakfast. A beautiful setting
We had a lovely time. It’s a really nice hotel. The staff are great although service was a little slow for breakfast. A beautiful setting
8
Gill
Mar 1, 2023
·
Stayed 2 nights
Lovely stay out of season. Hotel food was excellent with good choices at breakfast and dinner. Small problem at check out when they tried to charge for our stay a second time, but soon sorted out.
Lovely stay out of season. Hotel food was excellent with good choices at breakfast and dinner. Small problem at check out when they tried to charge for our stay a second time, but soon sorted out.
10
Ronald
Feb 2, 2025
·
Stayed 1 night
Fabulous breakfast and guy on reception with friendly
Fabulous breakfast and guy on reception with friendly
10
Mandie
Mar 12, 2023
·
Stayed 2 nights
It was a lovely atmosphere and the staff were so friendly and helpful with everything especially our good allergies
It was a lovely atmosphere and the staff were so friendly and helpful with everything especially our good allergies
10
David
May 27, 2025
·
Stayed 1 night
Reception staff were exceptional
Reception staff were exceptional
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AI-generated summary based on recent guest reviews
Location
Riverside setting in Christchurch with scenic views and easy access to walks and town; many appreciate views from rooms. Some report occasional noise from nearby events or outdoor seating.
Related guest reviews
10
Marilyn
Oct 13, 2025
·
Stayed 2 nights
Great hotel and right on the river and the little water taxi to the other side just outside. Excellent food and friendly staff
Great hotel and right on the river and the little water taxi to the other side just outside. Excellent food and friendly staff
10
karen
Nov 24, 2025
·
Stayed 1 night
Wonderful hotel, fabulous situation great location. Perfect for a stay in Christchurch. Staff were very hospitable. Lauren Jane and Sam were incredible. The only thing we need to watch is keeping the public toilet clean it lets them down. Also miss having the touches like tablecloth's at dinner in a separate restaurant that used to be. Also, the fish knife is having fish and the steak knife they're having steak. Also missed seeing the Porter at the door to be able to help in with luggage. Just those little fine touches are missed. Again making sure a glass of white wine is chilled enough is imperative. All these things are minor and the majority of the things they have right They also had a new lady on the podium as you went to the restaurant with the dark hair. We arrived on a Saturday and she was incredible. Totally engaging on top of her game, incredibly good maître D. She's so outstanding any hotel would be headhunting her. She makes a great benchmark for training new staff she will go a long way for sure! We look forward to our next stay at The Captains Club very much... well done !!
Wonderful hotel, fabulous situation great location. Perfect for a stay in Christchurch. Staff were very hospitable. Lauren Jane and Sam were incredible. The only thing we need to watch is keeping the public toilet clean it lets them down. Also miss having the touches like tablecloth's at dinner in a separate restaurant that used to be. Also, the fish knife is having fish and the steak knife they're having steak. Also missed seeing the Porter at the door to be able to help in with luggage. Just those little fine touches are missed. Again making sure a glass of white wine is chilled enough is imperative. All these things are minor and the majority of the things they have right They also had a new lady on the podium as you went to the restaurant with the dark hair. We arrived on a Saturday and she was incredible. Totally engaging on top of her game, incredibly good maître D. She's so outstanding any hotel would be headhunting her. She makes a great benchmark for training new staff she will go a long way for sure! We look forward to our next stay at The Captains Club very much... well done !!
8
Michael
Jul 1, 2024
·
Stayed 3 nights
View from room snd location for walks
View from room snd location for walks
6
Aaron
Aug 25, 2024
·
Stayed 1 night
First impression, on arrival was pleasant location and staff fairly hospitable. Room a good size, clean and lovely view of river, however some niggles overshadowed this by inadequate instructions on some of the room facilities eg. room safe. It was noisy at times, as outside seating area below window. I am also disappointed there was no small chiller/fridge in room especially in an expensive hotel as this. . Restaurant staff very helpful and restaurant was pleasant. Overall unsure if I would return to this establishment.
First impression, on arrival was pleasant location and staff fairly hospitable. Room a good size, clean and lovely view of river, however some niggles overshadowed this by inadequate instructions on some of the room facilities eg. room safe. It was noisy at times, as outside seating area below window. I am also disappointed there was no small chiller/fridge in room especially in an expensive hotel as this. . Restaurant staff very helpful and restaurant was pleasant. Overall unsure if I would return to this establishment.
10
Tracey
Jul 12, 2025
·
Stayed 1 night
We love staying here. Beautiful location. Staff very attentive and look after you at every opportunity. The rooms are spotlessly clean, spacious and comfortable.
We love staying here. Beautiful location. Staff very attentive and look after you at every opportunity. The rooms are spotlessly clean, spacious and comfortable.
10
Patricia
Nov 24, 2025
·
Stayed 2 nights
Lovely hotel with very helpful staff and quality food. Lovely location. Will return.
Lovely hotel with very helpful staff and quality food. Lovely location. Will return.
10
Lindsay
Jun 16, 2025
·
Stayed 2 nights
Small hotel, quiet, very comfy bed, excellent location, good choice at breakfast, friendly staff.
Small hotel, quiet, very comfy bed, excellent location, good choice at breakfast, friendly staff.
8
Vanessa
Nov 15, 2024
·
Stayed 1 night
Had a lovely stay here with my Granddaughter, we enjoyed massages and the spa pool and sauna, all very relaxing. Delicious and very filling breakfast. Lovely large room with views over the river. Would have given 5 stars but the requested twin was not made up and there was an event whose Disco was loud and went on until midnight.
Had a lovely stay here with my Granddaughter, we enjoyed massages and the spa pool and sauna, all very relaxing. Delicious and very filling breakfast. Lovely large room with views over the river. Would have given 5 stars but the requested twin was not made up and there was an event whose Disco was loud and went on until midnight.
10
Helen
Jul 13, 2024
·
Stayed 1 night
Lovely hotel, gorgeous view and lovely large room.
Lovely hotel, gorgeous view and lovely large room.
10
Audrey
Aug 26, 2025
·
Stayed 1 night
Very good stay at the Captains Club perfect view, it was just one night and we loved it. We had dinner which was also great. Thank you!
Very good stay at the Captains Club perfect view, it was just one night and we loved it. We had dinner which was also great. Thank you!
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AI-generated summary based on recent guest reviews
Dining
Food receives strong reviews, particularly the cooked-to-order breakfasts and enjoyable dinners, with attention to dietary needs. A few note slow or mistaken service, lukewarm plates, or poorly chilled wine; late-night room service options were limited for one guest.
Related guest reviews
10
Marilyn
Oct 13, 2025
·
Stayed 2 nights
Great hotel and right on the river and the little water taxi to the other side just outside. Excellent food and friendly staff
Great hotel and right on the river and the little water taxi to the other side just outside. Excellent food and friendly staff
10
Kate
Oct 5, 2025
·
Stayed 1 night
Fab stay, lovely breakfast. Very comfortable bedrooms (shame there was a disco at the sailing club next door!) Would highly recommend and loved the 3 bed suite as a family of 5
Fab stay, lovely breakfast. Very comfortable bedrooms (shame there was a disco at the sailing club next door!) Would highly recommend and loved the 3 bed suite as a family of 5
10
Dawn
Oct 2, 2025
·
Stayed 2 nights
Such a lovely hotel , amazing view of the river , was given a upgrade wow it was a 2 bedroom apartment floor to ceiling window in lounge to relax and watch the boats sail by what more could we ask for . The food was all delicious, we had breakfast , lunch and dinner , staff were all very friendly . The hydropool in spa was relaxing everywhere was clean . There were a couple of niggles in the room , the bed was making creaking noises every movement which was a bit annoying so maybe the bedstead was loose ? But other than that it was very comfortable to sleep in , the rooms were incredibly warm so had to open windows couldn’t see any heating on anywhere , one bedside lamp wasn’t working , one of the bathroom sink plunger plugs was very hard to let water out when sink was full it worked eventually , and after a day everytime we opened the room door it started to stick and had to pull door towards us first in order for it to release to get in , all these are easily fixable so we didn’t complain as we were only there for 2 days and we had a lovely stay and would defiantly stay there again
Such a lovely hotel , amazing view of the river , was given a upgrade wow it was a 2 bedroom apartment floor to ceiling window in lounge to relax and watch the boats sail by what more could we ask for . The food was all delicious, we had breakfast , lunch and dinner , staff were all very friendly . The hydropool in spa was relaxing everywhere was clean . There were a couple of niggles in the room , the bed was making creaking noises every movement which was a bit annoying so maybe the bedstead was loose ? But other than that it was very comfortable to sleep in , the rooms were incredibly warm so had to open windows couldn’t see any heating on anywhere , one bedside lamp wasn’t working , one of the bathroom sink plunger plugs was very hard to let water out when sink was full it worked eventually , and after a day everytime we opened the room door it started to stick and had to pull door towards us first in order for it to release to get in , all these are easily fixable so we didn’t complain as we were only there for 2 days and we had a lovely stay and would defiantly stay there again
10
Mihir
Jan 30, 2026
·
Stayed 1 night
Very spacious, clean, modern and fully furnished. Beds were soft and cosy. Breakfast was great. Awesome experience despite the weather! Would definitely return.
Very spacious, clean, modern and fully furnished. Beds were soft and cosy. Breakfast was great. Awesome experience despite the weather! Would definitely return.
10
Patricia
Nov 24, 2025
·
Stayed 2 nights
Lovely hotel with very helpful staff and quality food. Lovely location. Will return.
Lovely hotel with very helpful staff and quality food. Lovely location. Will return.
10
Gwenda
Sep 18, 2025
·
Stayed 3 nights
Accommodation excellent but the hotel was let down by the many mistakes made by the restaurant and bar
Accommodation excellent but the hotel was let down by the many mistakes made by the restaurant and bar
8
Lauraine
Jun 22, 2025
·
Stayed 1 night
We had a lovely time. It’s a really nice hotel. The staff are great although service was a little slow for breakfast. A beautiful setting
We had a lovely time. It’s a really nice hotel. The staff are great although service was a little slow for breakfast. A beautiful setting
8
Iestyn
Jan 22, 2024
·
Stayed 1 night
Hotel was clean tidy and welcoming. The "spa" is a very small pool and sauna. It was warm and quiet when we went so we were happy but its not a Spa. The breakfast was amazing - worth the wait as it seems every breakfast is cooked fresh to order. It certainly tasted like that. Lovely river side room.
Hotel was clean tidy and welcoming. The "spa" is a very small pool and sauna. It was warm and quiet when we went so we were happy but its not a Spa. The breakfast was amazing - worth the wait as it seems every breakfast is cooked fresh to order. It certainly tasted like that. Lovely river side room.
10
Audrey
Aug 26, 2025
·
Stayed 1 night
Very good stay at the Captains Club perfect view, it was just one night and we loved it. We had dinner which was also great. Thank you!
Very good stay at the Captains Club perfect view, it was just one night and we loved it. We had dinner which was also great. Thank you!
10
Peta
Oct 7, 2023
·
Stayed 1 night
Really lovely stay for one night in a recently refurbished roomy double with lovely shower room and view across the river. Comfortable bed and well sound proofed. Didn’t have dinner but had beautifully made cocktails in the bar as a nightcap. Can recommend!! Breakfast was served efficiently by friendly staff, my only small complaint was that my breakfast was served lukewarm on cold plates. Will definitely return soon!!
Really lovely stay for one night in a recently refurbished roomy double with lovely shower room and view across the river. Comfortable bed and well sound proofed. Didn’t have dinner but had beautifully made cocktails in the bar as a nightcap. Can recommend!! Breakfast was served efficiently by friendly staff, my only small complaint was that my breakfast was served lukewarm on cold plates. Will definitely return soon!!
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AI-generated summary based on recent guest reviews
10
Jackie
Jul 12, 2026
·
Stayed 2 nights
The hotel defied all expectations. The staff were unbelievably friendly and helpful. Nothing was too much trouble The views overlooked the boats and river make the whole stay v relaxing. The food was also excellent. Would definitely stay again
The hotel defied all expectations. The staff were unbelievably friendly and helpful. Nothing was too much trouble The views overlooked the boats and river make the whole stay v relaxing. The food was also excellent. Would definitely stay again
10
Richard
Jun 15, 2026
·
Stayed 4 nights
All v good will be going back
All v good will be going back
10
Elaine
May 22, 2026
·
Stayed 1 night
An excellent stay, and we would definitely return. Really helpful (and welcoming) to have a reserved space in the car park on our arrival. Very large room with a stunning view over the river. The location is amazing. A very comfortable bed and pillows. Very helpful staff.
An excellent stay, and we would definitely return. Really helpful (and welcoming) to have a reserved space in the car park on our arrival. Very large room with a stunning view over the river. The location is amazing. A very comfortable bed and pillows. Very helpful staff.
10
Simon
May 15, 2026
·
Stayed 1 night
Three of us stayed here in separate rooms. The Venue and views are absolutely fantastic. Would highly recommend a stay in this wonderful hotel.
Three of us stayed here in separate rooms. The Venue and views are absolutely fantastic. Would highly recommend a stay in this wonderful hotel.
10
Gordon
Apr 20, 2026
·
Stayed 1 night
Beautiful
Beautiful
FAQs about Captain's Club Hotel & Spa
Is parking available at the property?
Free self-parking is available on-site, but it is limited. No reservation is required.
What type of breakfast is offered and what are the serving hours?
A complimentary full breakfast is served daily from 7 AM to 10 AM.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.
Where is the property located in relation to key landmarks?
The hotel is located on the riverwalk in Christchurch, within a 15-minute drive of New Forest National Park and Bournemouth International Centre. It is approximately 4.1 miles from Bournemouth Beach and 10.9 miles from Poole Harbour.
Does the property have a swimming pool?
Yes, there is an indoor swimming pool available. Pool access is from 8:00 AM to 7:00 PM.
Are children allowed to stay at the property?
Children are welcome at the property. There is no specified minimum age for children to stay for free.
What are the policies regarding extra beds and cribs?
The property does not specify the availability of extra beds or cribs. It is advisable to contact the hotel directly for any specific requests regarding additional sleeping arrangements.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-04: 358.42580408935544USD
- 2026-09-05: 373.77908818969723USD
- 2026-09-06: 281.93236646118163USD
- 2026-09-07: 329.22283916625975USD
- 2026-09-08: 631.4836752563476USD
- 2026-09-09: 344.7545439086914USD
- 2026-09-10: 360.1944155395508USD
- 2026-09-11: 364.2562674316406USD
- 2026-09-12: NO DATA
- 2026-09-13: 304.82149483642576USD
- 2026-09-14: 396.4717908203125USD
- 2026-09-15: 359.28973002319333USD
- 2026-09-16: 534.201964465332USD
- 2026-09-17: 362.50810665893556USD
- 2026-09-18: 360.0793317443848USD
- 2026-09-19: NO DATA
- 2026-09-20: 290.44427868652343USD
- 2026-09-21: 347.44566876220705USD
- 2026-09-22: 302.5482088684082USD
- 2026-09-23: 371.47361987304686USD
- 2026-09-24: 327.3257818664551USD
- 2026-09-25: 360.72900404663085USD
- 2026-09-26: 364.676268347168USD
- 2026-09-27: 291.8035930419922USD
- 2026-09-28: 290.06447026367186USD
- 2026-09-29: 287.0659649932861USD
- 2026-09-30: 288.7651079376221USD
- 2026-10-01: 253.7126998840332USD
- 2026-10-02: 342.62809876708985USD
- 2026-10-03: 336.38121426391604USD
- 2026-10-04: 277.3208627380371USD
- 2026-10-05: 282.3183597076416USD
- 2026-10-06: 291.38380478515626USD
- 2026-10-07: 325.7565733825684USD
- 2026-10-08: 249.51481731567384USD
- 2026-10-09: 311.8435202697754USD
- 2026-10-10: 387.5255941040039USD
- 2026-10-11: 256.4253564300537USD
- 2026-10-12: 263.8676131591797USD
- 2026-10-13: 261.8399302581787USD
- 2026-10-14: 279.869577154541USD
- 2026-10-15: 261.94856340637205USD
- 2026-10-16: 677.8999080810547USD
- 2026-10-17: 361.51860576782224USD
- 2026-10-18: 266.7061813720703USD
- 2026-10-19: 261.19894151916503USD
- 2026-10-20: 262.3084173553467USD
- 2026-10-21: NO DATA
- 2026-10-22: NO DATA
- 2026-10-23: 370.25423493652346USD
- 2026-10-24: NO DATA
- 2026-10-25: 244.66898143615722USD
- 2026-10-26: 267.62571755371096USD
- 2026-10-27: 258.18046405334474USD
- 2026-10-28: 252.22345106811522USD
- 2026-10-29: 263.3878728729248USD
- 2026-10-30: 287.1359474243164USD
- 2026-10-31: 319.51971928100585USD
- 2026-11-01: 239.63976287841797USD
- 2026-11-02: 264.86710900878904USD
- 2026-11-03: 242.2984218383789USD
- 2026-11-04: 245.03705818786622USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- Pool access available from 8:00 AM to 7:00 PM.
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
Popular amenities
Parking
Restaurant
Babysitting / Child Services
Room Service
Tour Desk
Dry Cleaning
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Massage
Spa & Wellness Centre
Barber/Beauty Shop
Packed Lunches
Breakfast in the Room
Allergy-Free Room Available
Family Room
Snack Bar/Deli
Wheelchair Accessible (Limited)
Activities
Golf Course (nearby)
Cycling
Fishing
Horse Riding
Canoeing
Outdoor Furniture
Terrace
Services
Tour Desk
Dry Cleaning
Babysitting / Child Services
Housekeeping
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Concierge Services
Parking
Parking
Free Parking
Electric Car charging station
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi