Is parking available at the property?

Nearby parking is available for PLN 120 per day, located approximately 984 feet away from the hotel. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee of approximately PLN 80 for adults and children.

Does the property allow pets?

Pets are allowed at the property with a fee of PLN 80 per pet, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

Are airport shuttle services available?

Airport shuttle services are available for PLN 110 per vehicle (one-way, maximum occupancy 3). To arrange the transfer, guests must contact the property 24 hours prior to arrival.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities. Specific details about accessible rooms and bathrooms are not provided.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Kraków, just a 4-minute walk from Main Market Square and 15 minutes by foot from Wawel Castle. It is also 8.1 miles from Wieliczka Salt Mine and 2.1 miles from Oskar Schindler Factory.

What are the hotel's policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Hotel H12 in Kraków, Poland

Average nightly price at Hotel H12 by month, last 12 months (USD)
Month	Average price
January	$79
February	$66
March	$93
April	$121
May	$135
June	$145
July	$138
August	$133
September	$155
October	$143
November	$106
December	$141

What guests think

Travellers describe Hotel H12**** as a very clean, centrally located base in Kraków’s Old Town near the main square and train station, with friendly, helpful staff and a popular, varied breakfast that many found convenient for starting the day.

Rooms are often spacious and modern, with some enjoying quiet stays, while others mention street noise, limited soundproofing, or firm beds. Guests appreciate free lobby coffee and drinks, and the hotel offers useful extras like luggage storage for later departures. Expect a centrally placed, modern base for exploring Kraków.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free coffee and tea are available in the lobby throughout the day, and the hotel offers helpful extras like packed breakfasts and luggage storage.

Related guest reviews

10

Phillip

Aug 12, 2024

·

Stayed 3 nights

Wonderful boutique hotel with 20 rooms in an excellent part of the city located near all the restaurants in the world - staff provided extra pillows and arranged a staff driver to take us to the airport at 4:30 - very helpful

10

Timothy

Jul 7, 2025

·

Stayed 3 nights

Very nice stay in the old town, right near all the action but enough removed to be able to have windows open at night (sort of). Breakfast was great and international. Very accommodating front desk, including lunchboxes since we left for a trip very early. Room servicing was always done early. Beds only had a comforter which was hot on these rare summery days, but the room had sufficient A/C. Bathroom was fine, minimal with liquid soap/shampoo combo. All in all, a very good stay!

10

Nayara

Jan 7, 2026

·

Stayed 1 night

Localização perfeita. Café da manhã maravilhoso e diversificado. Recepção super simpáticos e atenciosos. Tem uma máquina de café no hall do hotel 24h a vontade para os hóspedes.

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10

Scott

Jun 5, 2024

·

Stayed 1 night

Beautiful hotel located in Old Town Krakow. The rooms were modern and clean, breakfast was most than I expected and they conveniently allowed me to store my luggage while I toured around the city.

10

David

Sep 1, 2025

·

Stayed 3 nights

Really enjoyed our stat in Krakow. Hotel was very central although finding it by car was difficult. I thought I had booked a car parking spot but it may have been my error. The reserve car parking option was 5 mins walk but navigating to it by car was over 2km and 10 mins. Breakfast was excellent. Plenty of choice - mainly salads and cold buffet.

10

kelly

Apr 9, 2025

·

Stayed 3 nights

Brilliant little hotel, clean, friendly and helpful receptionists at the front desk. Restaurant for breakfast is small, no windows but a very good selection of food and drink to suit all needs. Just a small seating area in reception with free, tea, coffee and water all day, if you want alcohol you can ask for a drink from behind reception…. I believe, we didn’t. The rooms were nice with plenty of wardrobe space, bathrooms had a good size shower, no bath, just one pillow but I guess could have asked for another, tea and coffee in rooms and water topped up everyday. This is a wonderful hotel in a fantastic location to the main squares by foot literally in 6 minutes and airport is approx 25 minutes by taxi. Would recommend and would definately go back! We only stayed for 3 nights.

10

liza

Sep 24, 2025

·

Stayed 3 nights

Staff are very accomodating even on our last minute and frequent change of times request for packed breakfast.

10

Simon

Jun 1, 2025

·

Stayed 4 nights

We had a fantastic stay in Krakow and the H12 hotel is ideally situated just a short walk from the main square. The hotel room was clean and spacious. Free water in the rooms and free coffee and cakes in reception were a nice bonus. Buffet breakfast was always well stocked and included a variety of Polish hot and cold dishes. Hotel happy to look after your luggage on checkout.

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Cleanliness

Reviews consistently praise very clean rooms and well-kept spaces, with housekeeping described as thorough and reliable.

Related guest reviews

10

kieran

Jan 15, 2026

·

Stayed 3 nights

Great hotel, close to train station. Room where clean and spacious

10

Catherine

Oct 16, 2025

·

Stayed 3 nights

Great location, spacious room, spotlessly clean. Would recommend

10

Joanne

Oct 28, 2025

·

Stayed 5 nights

Room was spotless and fresh. Everything was kept beautifully. The room was cleaned to a high standard every day with fresh water and drinks provided. Beds were really comfortable and the room was spacious with lots of nice seating. Great view from the window and despite being right in the busy part of the old town the room was quiet. The staff were very helpful.

10

pardeep

Jan 18, 2026

·

Stayed 3 nights

great location! clean and friendly. would definately stay again

8

Anna

Oct 11, 2025

·

Stayed 3 nights

Frokosten var kjempe bra! Og veldig fornøyd med at det var tilgjengelig god kaffe hele tiden. Fikk og med 2 epler ved utsjekk. Renhold var veldig bra, men litt støy fra utsiden, men det var jo veldig sentralt.

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10

Ruth

Nov 16, 2025

·

Stayed 3 nights

Great location, clean, staff were good.

10

Jacob C

Nov 5, 2025

·

Stayed 2 nights

Quarto limpo, cama confortável e bem tranquilo

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10

Alexandra

Nov 2, 2025

·

Stayed 3 nights

Frühstück war sehr lecker, Zimmer sauber und entspricht den Internet Fotos, Personal sehr bemüht, tolle Lage

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10

selene

Nov 26, 2025

·

Stayed 3 nights

Molto pulito, ottima posizion

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10

Karen

Feb 20, 2025

·

Stayed 4 nights

Excellent location very close to the main square in the Old Town. The hotel is about a 2 minute walk from the main square. Check in was very smooth and reception staff were polite, efficient, informative and helpful. The room was spacious and had everything we needed for a 4 night stay. The bathroom was clean with an efficient shower. The towels were a bit on the small size but just a small issue. Housekeeping was efficient and unintrusive. The breakfast room was clean and the staff ensured that tables were cleared as soon as guests had finished. There was plenty of choice and all the food was well presented and tasty. I would certainly recommend this hotel to anyone planning a trip to Krakow.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are frequently spacious and modern, and some guests experienced quiet stays and good showers. Others report street or corridor noise, limited soundproofing, firm or uneven beds, and occasional warmth or lift noise near certain rooms.

Related guest reviews

10

Sture Gisle

Sep 28, 2025

·

Stayed 3 nights

Veldig sentralt hotell. Kun et steinkast fra den store plassen. Koslig og hjelpsomme ansatte og god frokost. Litt harde senger var det eneste som ikke fikk full score. Anbefaler dette hotellet!

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10

Joanne

Oct 28, 2025

·

Stayed 5 nights

Room was spotless and fresh. Everything was kept beautifully. The room was cleaned to a high standard every day with fresh water and drinks provided. Beds were really comfortable and the room was spacious with lots of nice seating. Great view from the window and despite being right in the busy part of the old town the room was quiet. The staff were very helpful.

6

Christina

Sep 21, 2025

·

Stayed 3 nights

Hairdryer sent sparks out so unsafe. Very noisy due to bar out the back - loud talking at night and the sound of bottle being emptied early in the morning was very annoying!

10

Michelle

Nov 21, 2025

·

Stayed 2 nights

Big room with a seating area. Very quiet yet only 7min walk to main square. Breakfast was varied and goid forboth small and large appetites.

10

David Sinclair

Jun 27, 2025

·

Stayed 2 nights

Great city centre location Clean and big rooms Nice size beds

6

young joong

Mar 24, 2025

·

Stayed 1 night

staff was so kind but the noise from drunk ppl outside of the hotel was horrible.

2

Olaf

Jun 26, 2025

·

Stayed 2 nights

The property was advertised as having a gym and there were three VIP Access perks listed by Expedia. These included breakfast (which was decent), some extra points and an upgrade, if rooms were available. However, although an upgrade was possible (which was available available during the stay) I decided to book. There was gym and no upgrade was provided on day 2 either. If you want to sleep in a little while, avoid rooms room 501 and others ending in 1. They are next to a noisy lift which is relentless. I tried to resolve matter with manager who wouldn't deign to come to receiption and receptionist told me that there was no type of room to upgrade to, so it is a meaningless offer. Expedia has failed to properly resolve this as it still has VIP Access with upgrade.

10

Zeb

Feb 25, 2025

·

Stayed 3 nights

Bed was not comfortable. Bed had a hump in the middle and slanted on both sides

8

Kirsty

Sep 21, 2025

·

Stayed 3 nights

Excellent location. Hotel was decorated well and very clean. Breakfast was a good buffet with plenty to choose from. Coffee was good. The only thing that let it down was that the property amenities states that rooms are sound proofed, they are not, you could hear other guests talking in the next room. Overall a good stay.

10

Karen

Feb 20, 2025

·

Stayed 4 nights

Excellent location very close to the main square in the Old Town. The hotel is about a 2 minute walk from the main square. Check in was very smooth and reception staff were polite, efficient, informative and helpful. The room was spacious and had everything we needed for a 4 night stay. The bathroom was clean with an efficient shower. The towels were a bit on the small size but just a small issue. Housekeeping was efficient and unintrusive. The breakfast room was clean and the staff ensured that tables were cleared as soon as guests had finished. There was plenty of choice and all the food was well presented and tasty. I would certainly recommend this hotel to anyone planning a trip to Krakow.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful, and accommodating, including arranging early packed breakfasts; a few reviews mention less welcoming interactions.

Related guest reviews

10

Kathryn

Apr 18, 2025

·

Stayed 4 nights

Great location, friendly staff

10

Phillip

Aug 12, 2024

·

Stayed 3 nights

Wonderful boutique hotel with 20 rooms in an excellent part of the city located near all the restaurants in the world - staff provided extra pillows and arranged a staff driver to take us to the airport at 4:30 - very helpful

10

Timothy

Jul 7, 2025

·

Stayed 3 nights

Very nice stay in the old town, right near all the action but enough removed to be able to have windows open at night (sort of). Breakfast was great and international. Very accommodating front desk, including lunchboxes since we left for a trip very early. Room servicing was always done early. Beds only had a comforter which was hot on these rare summery days, but the room had sufficient A/C. Bathroom was fine, minimal with liquid soap/shampoo combo. All in all, a very good stay!

10

Nayara

Jan 7, 2026

·

Stayed 1 night

Localização perfeita. Café da manhã maravilhoso e diversificado. Recepção super simpáticos e atenciosos. Tem uma máquina de café no hall do hotel 24h a vontade para os hóspedes.

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10

George

Oct 4, 2025

·

Stayed 2 nights

Excellent hotel with very friendly and helpful staff !! We would definitely stay there again !!

10

Torleiv

Oct 10, 2025

·

Stayed 3 nights

Pent rom. Rent. God frokost. Hyggelig og serviceminded personale

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10

Karin

Nov 2, 2025

·

Stayed 3 nights

Trevlig och hjälpsam personal. Rena och fräscha rum. Promenadavstånd till alla sevärdheter.

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10

liza

Sep 24, 2025

·

Stayed 3 nights

Staff are very accomodating even on our last minute and frequent change of times request for packed breakfast.

10

Matthew

Mar 13, 2023

·

Stayed 3 nights

Wonderful centrally located hotel 5 minutes walk to the market square .. Staff very helpful and friendly would definitely staff here again

6

Susanne

Dec 18, 2025

·

Stayed 3 nights

Personalen i receptionen otrevliga

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AI-generated summary based on recent guest reviews

Location

Very central in the Old Town, a few minutes’ walk to the main square and close to the train station; convenient for sightseeing and transport.

Related guest reviews

10

kieran

Jan 15, 2026

·

Stayed 3 nights

Great hotel, close to train station. Room where clean and spacious

10

Catherine

Oct 16, 2025

·

Stayed 3 nights

Great location, spacious room, spotlessly clean. Would recommend

10

pardeep

Jan 18, 2026

·

Stayed 3 nights

great location! clean and friendly. would definately stay again

8

Yoann

Nov 20, 2025

·

Stayed 1 night

Très bon rapport qualité prix et idéalement situé dans le centre ville

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10

Michelle

Nov 21, 2025

·

Stayed 2 nights

Big room with a seating area. Very quiet yet only 7min walk to main square. Breakfast was varied and goid forboth small and large appetites.

8

Christy

Jun 26, 2024

·

Stayed 2 nights

Great location in Old town and convenient to the train station also.

10

LISA

Mar 2, 2025

·

Stayed 3 nights

A well located property 2 minutes away from the main square but away from the noise. A definite recommendation

10

Karen

Feb 20, 2025

·

Stayed 4 nights

Excellent location very close to the main square in the Old Town. The hotel is about a 2 minute walk from the main square. Check in was very smooth and reception staff were polite, efficient, informative and helpful. The room was spacious and had everything we needed for a 4 night stay. The bathroom was clean with an efficient shower. The towels were a bit on the small size but just a small issue. Housekeeping was efficient and unintrusive. The breakfast room was clean and the staff ensured that tables were cleared as soon as guests had finished. There was plenty of choice and all the food was well presented and tasty. I would certainly recommend this hotel to anyone planning a trip to Krakow.

10

Lorna

Oct 27, 2024

·

Stayed 2 nights

Great location minutes from the Old Town and short walk to Krakow main station for easy transfer from the airport.

10

S

Dec 15, 2024

·

Stayed 3 nights

Great hotel, close to the Christmas market and many other attractions in Krakow. Would definitely stay here again if ever visiting the city.

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AI-generated summary based on recent guest reviews

Dining

Breakfast receives strong praise for variety and quality, with several noting a generous buffet; a few mention the room is small or that choice could be broader.

Related guest reviews

10

Nayara

Jan 7, 2026

·

Stayed 1 night

Localização perfeita. Café da manhã maravilhoso e diversificado. Recepção super simpáticos e atenciosos. Tem uma máquina de café no hall do hotel 24h a vontade para os hóspedes.

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10

Torleiv

Oct 10, 2025

·

Stayed 3 nights

Pent rom. Rent. God frokost. Hyggelig og serviceminded personale

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10

Jason

Oct 31, 2025

·

Stayed 4 nights

Clean no noise breakfast ok (maybe bit more choice )

10

Michelle

Nov 21, 2025

·

Stayed 2 nights

Big room with a seating area. Very quiet yet only 7min walk to main square. Breakfast was varied and goid forboth small and large appetites.

8

Anna

Oct 11, 2025

·

Stayed 3 nights

Frokosten var kjempe bra! Og veldig fornøyd med at det var tilgjengelig god kaffe hele tiden. Fikk og med 2 epler ved utsjekk. Renhold var veldig bra, men litt støy fra utsiden, men det var jo veldig sentralt.

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10

Peter

Sep 6, 2024

·

Stayed 3 nights

This was the nicest hotel breakfast I’ve ever had in my life. There was even champagne for the mimosas. The staff was excellent.

10

Alexandra

Nov 2, 2025

·

Stayed 3 nights

Frühstück war sehr lecker, Zimmer sauber und entspricht den Internet Fotos, Personal sehr bemüht, tolle Lage

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8

Kirsty

Sep 21, 2025

·

Stayed 3 nights

Excellent location. Hotel was decorated well and very clean. Breakfast was a good buffet with plenty to choose from. Coffee was good. The only thing that let it down was that the property amenities states that rooms are sound proofed, they are not, you could hear other guests talking in the next room. Overall a good stay.

10

Karen

Feb 20, 2025

·

Stayed 4 nights

Excellent location very close to the main square in the Old Town. The hotel is about a 2 minute walk from the main square. Check in was very smooth and reception staff were polite, efficient, informative and helpful. The room was spacious and had everything we needed for a 4 night stay. The bathroom was clean with an efficient shower. The towels were a bit on the small size but just a small issue. Housekeeping was efficient and unintrusive. The breakfast room was clean and the staff ensured that tables were cleared as soon as guests had finished. There was plenty of choice and all the food was well presented and tasty. I would certainly recommend this hotel to anyone planning a trip to Krakow.

10

Simon

Jun 1, 2025

·

Stayed 4 nights

We had a fantastic stay in Krakow and the H12 hotel is ideally situated just a short walk from the main square. The hotel room was clean and spacious. Free water in the rooms and free coffee and cakes in reception were a nice bonus. Buffet breakfast was always well stocked and included a variety of Polish hot and cold dishes. Hotel happy to look after your luggage on checkout.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $96	2 $89	3 $100	4	5	6	7
8 $106	9 $94	10 $95	11 $94	12 $116	13 $168	14 $168
15 $93	16 $100	17 $100	18 $97	19	20	21
22 $98	23 $91	24 $91	25 $97	26 $96	27 $283	28 $293
29 $196	30

Hotel H12

Prices for Hotel H12

Monthly average prices

About this property

Location

Room options

Deluxe Double Or Twin Room

Deluxe Apartment

Junior Suite

Guest reviews of Hotel H12

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel H12

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30	31 $126