Portal House Apartments
From
$115
/ night
Select dates to see prices and availability
From
$115
/ night
About this property
Pamper yourself with onsite massages or take in the view from a garden. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and a banquet hall.
Amenities
Pamper yourself with onsite massages or take in the view from a garden. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and a banquet hall.
Business amenities
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Planning an event in Kraków? This aparthotel has 377 square feet (35 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Dining
A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Rooms
Make yourself at home in one of the 20 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Location
With a stay at Portal House Apartments, you'll be centrally located in Kraków, steps from Royal Road and within a 5-minute walk of Main Market Square. This aparthotel is 0.4 mi (0.6 km) from Kraków Barbican and 0.7 mi (1.1 km) from Galeria Krakówska.
What's nearby
Royal Road(0.1 miles)
Florianska Street(0.1 miles)
Little Market Square(0.1 miles)
Planty Park(0.1 miles)
Main Market Square(0.2 miles)
Lost Souls Alley(0.2 miles)
St. Mary's Basilica(0.2 miles)
Jan Matejko House(0.2 miles)
Rynek Underground(0.2 miles)
Church of St. Wojciech(0.3 miles)
Cloth Hall(0.3 miles)
Gallery of 19th Century Polish Art in Sukiennice(0.3 miles)
Town Hall Tower(0.3 miles)
Krzysztofory Palace(0.3 miles)
Historical Museum of Krakow(0.3 miles)
The nearest major airport is John Paul II - Balice Airport (KRK)(10.6 miles)
Parking
Airport shuttle
Non-Smoking Rooms
Dry Cleaning
Banquet Facilities
Safe-Deposit Box
Location
10 Świętego Krzyża, Kraków, Poland
Royal Road (0.1 miles)
Florianska Street (0.1 miles)
Little Market Square (0.1 miles)
Planty Park (0.1 miles)
Main Market Square (0.2 miles)
Lost Souls Alley (0.2 miles)
Room options
7
Superior Apartment
Room details
1 Queen Bed
, 1 Twin Bed
, and 1 Sofa Bed
Sleeps 5
861 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)Fireplace
11
Senior Apartment
Room details
2 Twin Beds
and 1 Twin Bed
Sleeps 4
420 ft²
Air ConditioningHeatingWi-Fi (Free)
13
Standard Room
Room details
1 Queen Bed
2 Twin Beds
Sleeps 2
226 ft²
Air ConditioningHeatingWi-Fi (Free)
8
Junior Apartment
Room details
1 Queen Bed
and 1 Sofa Bed
Sleeps 3
377 ft²
Air ConditioningHeatingWi-Fi (Free)
9
Deluxe Apartment
Room details
1 Queen Bed
, 2 Twin Beds
, and 1 Sofa Bed
Sleeps 6
861 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)Fireplace
Guest reviews of Portal House Apartments
9.5
Exceptional
Based on 545 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Portal House Apartments, travellers highlight a central Old Town location, very clean and spacious rooms, and consistently friendly, helpful staff, while noting breakfast is generally good, with some calling it simple.
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What guests think
At Portal House Apartments, travellers highlight a central Old Town location, very clean and spacious rooms, and consistently friendly, helpful staff, while noting breakfast is generally good, with some calling it simple.
Several guests mention warm rooms or limited in-room AC control, and some report street noise at night if windows are open. There is an elevator, but reaching rooms still involves some stairs, and entry is via a buzzer-controlled door. Early takeaway breakfast boxes are frequently provided for tours or early departures. Overall, expect a clean, well-located base with kind service and a few practical quirks.
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AI-generated summary based on recent guest reviews
Facilities
There is an elevator, but some steps are still required to reach rooms, and several note the entrance is secured by a buzzer/intercom.
Related guest reviews
10
Leanne
Aug 15, 2025
·
Stayed 4 nights
What a wonderful stay we had at portal apartments. Very good location. Accessible. I would like to say that the showers were great but maybe having a wet room would be an upgrade. My mum fell getting into the shower. There is no spa on site as like it states on Expedia but they have people come in for massages reasonable priced too! Lovely little balcony. Breakfast was great those cakes were to die for. Many thanks for a lovely stay. Leanne
What a wonderful stay we had at portal apartments. Very good location. Accessible. I would like to say that the showers were great but maybe having a wet room would be an upgrade. My mum fell getting into the shower. There is no spa on site as like it states on Expedia but they have people come in for massages reasonable priced too! Lovely little balcony. Breakfast was great those cakes were to die for. Many thanks for a lovely stay. Leanne
8
Kasia
Feb 27, 2025
·
Stayed 1 night
I was able to order a taxi at the desk. I could come and go as I pleased and at any time of night because there was a host 24 hrs a day at the front desk to buzz you in . I felt safe and enjoyed the area since it was just a block and half away from the head market square.
I was able to order a taxi at the desk. I could come and go as I pleased and at any time of night because there was a host 24 hrs a day at the front desk to buzz you in . I felt safe and enjoyed the area since it was just a block and half away from the head market square.
10
Thomas
Jul 22, 2025
·
Stayed 3 nights
Great location. Have to call the front office to turn on/off and adjust AC....no control in room. Have to be buzzed in anytime you want to enter the hotel.
Great location. Have to call the front office to turn on/off and adjust AC....no control in room. Have to be buzzed in anytime you want to enter the hotel.
10
Kiyotaka
Oct 7, 2023
·
Stayed 4 nights
エレベーターが1台のみで、階と階の間にしか止まらないため、部屋までは必ず階段の利用が必要です。重い荷物がある人には厳しい作りです。朝食は7時からで、ホットメニューも少しありました。味はどれも美味しかったです。部屋は電子レンジや冷蔵庫があり、お皿やナイフ・フォークなども揃っていたので、自炊も可能でした。無料のお水が毎日人数分つきますが、瓶なので持ち出しは無理です。洗濯機はありません。入り口は常時施錠されていますので、チェックインの際は1番のボタンでフロントに連絡する必要があります。なおUberを呼ぶ際は、旧市街の外まで少し歩く必要がある点にも注意です。
エレベーターが1台のみで、階と階の間にしか止まらないため、部屋までは必ず階段の利用が必要です。重い荷物がある人には厳しい作りです。朝食は7時からで、ホットメニューも少しありました。味はどれも美味しかったです。部屋は電子レンジや冷蔵庫があり、お皿やナイフ・フォークなども揃っていたので、自炊も可能でした。無料のお水が毎日人数分つきますが、瓶なので持ち出しは無理です。洗濯機はありません。入り口は常時施錠されていますので、チェックインの際は1番のボタンでフロントに連絡する必要があります。なおUberを呼ぶ際は、旧市街の外まで少し歩く必要がある点にも注意です。
10
Thomas
Apr 6, 2025
·
Stayed 2 nights
Fine, enkle og rene rom. God kommunikasjon med resepsjon da inngang er låst til alle tider. Her svarer de på intercom hver gang. Enkel og grei frokost. Bra opphold!
Fine, enkle og rene rom. God kommunikasjon med resepsjon da inngang er låst til alle tider. Her svarer de på intercom hver gang. Enkel og grei frokost. Bra opphold!
8
ADRIAN
Jul 17, 2025
·
Stayed 4 nights
En las orillas del casco antiguo de Cracovia, asi que cerca de todo, tambien accesible para ubers o taxis, en los alrededores habia buenos lugares de restaurantes, bares y supermercado. Solo nos toco que no funcionaba el elebador y si fue algo molesto y pesado por las maletas.
En las orillas del casco antiguo de Cracovia, asi que cerca de todo, tambien accesible para ubers o taxis, en los alrededores habia buenos lugares de restaurantes, bares y supermercado. Solo nos toco que no funcionaba el elebador y si fue algo molesto y pesado por las maletas.
10
valeria
Jun 17, 2023
·
On a quiet side street, but very close to everything; a short walk from the train station too. There are several places to eat within 2 blocks, and many more if you head towards Rynek Glowny. Many good food options for breakfast. A couple of notes: If, like me, you're too jet-lagged to read the sign near the door, the place is accessed by pressing 1 on the entrance panel, and the reception will buzz you in. There are total about 10 steps up to the elevator, in case you have a lot of luggage.
On a quiet side street, but very close to everything; a short walk from the train station too. There are several places to eat within 2 blocks, and many more if you head towards Rynek Glowny. Many good food options for breakfast. A couple of notes: If, like me, you're too jet-lagged to read the sign near the door, the place is accessed by pressing 1 on the entrance panel, and the reception will buzz you in. There are total about 10 steps up to the elevator, in case you have a lot of luggage.
8
Agnieszka
Oct 2, 2022
·
Stayed 1 night
Hissen stannar på halva plan som innebär att jag var tvungen bära min tung väska iaf Dessutom finns det ingen hiss heller för att komma från entrén till reception Mycket trevlig personal och bra bemötande
Hissen stannar på halva plan som innebär att jag var tvungen bära min tung väska iaf Dessutom finns det ingen hiss heller för att komma från entrén till reception Mycket trevlig personal och bra bemötande
10
Simon
Sep 25, 2025
·
Stayed 3 nights
A hotel with amazing staff and an extremely helpful owner manager. Beautiful art deco style decor throughout and a lift to all floors as well as stairs, if you would prefer. The reception area is very well kept and the dining area, of to the right, is also. The rooms are delightful, we had good views of the terrace below and could see the main tower in the square from both windows. We had room 8.1 which I believe was a larger bed. Stacks of choice for breakfast, meats & cheeses, cooked eggs & bacon, pastries, cereal, fruit and tea & coffee. We had booked an Auschwitz trip for 0900 Sunday but that got changed to an 0520 pick up, yes, not a typo! The owner/manger, who's name I still can't pronounce, made us a breakfast bag for pick up at 0445, what an absolute star. If that isn't pushing the boundaries I don't know what is. Auschwitz is a very long day, with a very early start, it was a bit too much for me, as I suffer with many ailments. Please be prepared! Buy any mars bars, sweets, drinks and food before you go, as the vending machines at the site are horrifically expensive. It's a 2 minute walk to the main square, where you are spoilt for choice for menus, drinks & desserts. We would happily stay here again and would not bother looking anywhere else.
A hotel with amazing staff and an extremely helpful owner manager. Beautiful art deco style decor throughout and a lift to all floors as well as stairs, if you would prefer. The reception area is very well kept and the dining area, of to the right, is also. The rooms are delightful, we had good views of the terrace below and could see the main tower in the square from both windows. We had room 8.1 which I believe was a larger bed. Stacks of choice for breakfast, meats & cheeses, cooked eggs & bacon, pastries, cereal, fruit and tea & coffee. We had booked an Auschwitz trip for 0900 Sunday but that got changed to an 0520 pick up, yes, not a typo! The owner/manger, who's name I still can't pronounce, made us a breakfast bag for pick up at 0445, what an absolute star. If that isn't pushing the boundaries I don't know what is. Auschwitz is a very long day, with a very early start, it was a bit too much for me, as I suffer with many ailments. Please be prepared! Buy any mars bars, sweets, drinks and food before you go, as the vending machines at the site are horrifically expensive. It's a 2 minute walk to the main square, where you are spoilt for choice for menus, drinks & desserts. We would happily stay here again and would not bother looking anywhere else.
8
Danielle
Oct 27, 2024
·
Stayed 4 nights
The Portal House Apartments are so conveniently located in the historic district. Within walking to most places I wished to go. Staff was very helpful and friendly. The only reason for 4, not 5 star rating is that even with an elevator, there were many steps to navigate to get to your room and with heavy luggage, not as easy. My fault, I know for having so much stuff. Breakfast was very nice, Room was comfortable, shower nice and big. Good storage. Clean.
The Portal House Apartments are so conveniently located in the historic district. Within walking to most places I wished to go. Staff was very helpful and friendly. The only reason for 4, not 5 star rating is that even with an elevator, there were many steps to navigate to get to your room and with heavy luggage, not as easy. My fault, I know for having so much stuff. Breakfast was very nice, Room was comfortable, shower nice and big. Good storage. Clean.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is repeatedly praised, with rooms and bathrooms described as spotless and well maintained.
Related guest reviews
10
Jon
Sep 11, 2025
·
Stayed 3 nights
We stayed 3 nights. This hotel was excellent. The staff was fantastic, our room was clean and large and the breakfast was great. Walking distance to the many restaurants.
We stayed 3 nights. This hotel was excellent. The staff was fantastic, our room was clean and large and the breakfast was great. Walking distance to the many restaurants.
10
Hanna
Jun 22, 2025
·
Stayed 1 night
Clean and well maintained hotel. Surprisingly quiet at night, no noise from outside. Breakfast was really good!
Clean and well maintained hotel. Surprisingly quiet at night, no noise from outside. Breakfast was really good!
10
Kelly
Nov 3, 2025
·
Stayed 3 nights
Spotlessly clean, perfect location....stay here
Spotlessly clean, perfect location....stay here
10
Hazel
Sep 11, 2025
·
Stayed 3 nights
Room spotless, staff friendly, breakfast superb
Room spotless, staff friendly, breakfast superb
10
Monique
Sep 19, 2025
·
Stayed 2 nights
Great stay at Portal. Amazing location, a 3 minute walk to the square. Everything was clean, breakfast was plentiful and the staff was very helpful.
Great stay at Portal. Amazing location, a 3 minute walk to the square. Everything was clean, breakfast was plentiful and the staff was very helpful.
10
Mariana
Nov 1, 2025
·
Stayed 3 nights
Wonderful stay at Portal House Apartments! The location is fantastic, right in the heart of Krakow and very close to everything. The apartment was big, nicely decorated and very clean. The bathroom was spacious and beautiful and everything felt well taken care of. The best part was definitely the amazing staff. They welcomed me with warm smiles and made me feel at home right away. So kind and helpful! Breakfast was great to! Lots of choices and everything fresh and tasty. I can really recommend staying here if you appreciate cleanliness, friendly people, and a perfect central location. Thank you so much for making my time in Krakow so much better. Staying at your place was a real highlight of my trip.
Wonderful stay at Portal House Apartments! The location is fantastic, right in the heart of Krakow and very close to everything. The apartment was big, nicely decorated and very clean. The bathroom was spacious and beautiful and everything felt well taken care of. The best part was definitely the amazing staff. They welcomed me with warm smiles and made me feel at home right away. So kind and helpful! Breakfast was great to! Lots of choices and everything fresh and tasty. I can really recommend staying here if you appreciate cleanliness, friendly people, and a perfect central location. Thank you so much for making my time in Krakow so much better. Staying at your place was a real highlight of my trip.
10
Rachel
Nov 23, 2025
·
Stayed 3 nights
Very clean and very helpful staff
Very clean and very helpful staff
10
MINORI
Jul 17, 2025
·
Stayed 3 nights
This hotel is located in the old town, about a 10-minute walk from the central station, making it very convenient. It’s situated in an area with little car traffic, and the room faces a courtyard, so it’s very quiet. The courtyard is lush with trees, providing fresh air and a pleasant atmosphere. The room is extremely clean, with high ceilings that make it feel very comfortable. The shower has good water pressure. Breakfast was excellent, with a great selection of salads and bread. The staff were very kind, and I had a very pleasant stay. I wish I could stay here for about three months.
This hotel is located in the old town, about a 10-minute walk from the central station, making it very convenient. It’s situated in an area with little car traffic, and the room faces a courtyard, so it’s very quiet. The courtyard is lush with trees, providing fresh air and a pleasant atmosphere. The room is extremely clean, with high ceilings that make it feel very comfortable. The shower has good water pressure. Breakfast was excellent, with a great selection of salads and bread. The staff were very kind, and I had a very pleasant stay. I wish I could stay here for about three months.
10
ANISIO H
Mar 8, 2023
·
Stayed 3 nights
Excelente hotel, limpo, elegante, confortável e de localização próxima de todas as atrações de Cracóvia. Equipe muito atenciosa e cortês, café da manhã muito bom.
Excelente hotel, limpo, elegante, confortável e de localização próxima de todas as atrações de Cracóvia. Equipe muito atenciosa e cortês, café da manhã muito bom.
10
Kurt
May 17, 2025
·
Stayed 3 nights
Very clean, staff very helpful, great location and great breakfast.
Very clean, staff very helpful, great location and great breakfast.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious and comfortable, with some apartments offering kitchenettes or balconies and tasteful decor. Several guests found beds firm, noted street noise in front-facing rooms, and reported centrally controlled AC with limited in-room adjustment leading at times to warm nights.
Related guest reviews
10
j
Jun 21, 2025
·
Stayed 4 nights
Absolutely fabulous place to stay. Room was spacious and furnished top class. We had a seperate bedroom. Lovely kitchenette. High class bathroom. Brilliant location. 5 min to main square, walkable to nany places. Good public transport w min walk. Staff were marvellous. Felt very secure. Breakfast was just yummy. Thankyou. Would stay a million times over, already recommended to my brother.
Absolutely fabulous place to stay. Room was spacious and furnished top class. We had a seperate bedroom. Lovely kitchenette. High class bathroom. Brilliant location. 5 min to main square, walkable to nany places. Good public transport w min walk. Staff were marvellous. Felt very secure. Breakfast was just yummy. Thankyou. Would stay a million times over, already recommended to my brother.
10
Krzysztof
Oct 16, 2024
·
Stayed 2 nights
Location was great. Room was spacious and nice. Mattress was a bit hard. Street got a bit noisy, but that seemed like a rare event - a room facing the courtyard wouldn’t have had the issue.
Location was great. Room was spacious and nice. Mattress was a bit hard. Street got a bit noisy, but that seemed like a rare event - a room facing the courtyard wouldn’t have had the issue.
10
Manie
Jul 22, 2025
·
Stayed 4 nights
Portal House apartments are in a super location only 300 meters from Old Town square literally a three or four minute walk. Rooms were spacious and well maintained. Like MANY places in Europe the building has air conditioning but each individual room doesn't control it. Having said that I left yesterday and it was 93 degrees and the room was comfortable better than other places I've stayed as far as room temperature.
Portal House apartments are in a super location only 300 meters from Old Town square literally a three or four minute walk. Rooms were spacious and well maintained. Like MANY places in Europe the building has air conditioning but each individual room doesn't control it. Having said that I left yesterday and it was 93 degrees and the room was comfortable better than other places I've stayed as far as room temperature.
10
Doris
Aug 31, 2025
·
Stayed 5 nights
The hotel is around the corner from the main square and is very walkable to all sites, the train station, and tram options. The room was clean and comfortable, and the staff was very accommodating and friendly. The included breakfast was adequate with a small variety of options. My only negative is this, my room faced the front of the hotel and the street and I could not sleep with the window open at night due to the noise. However, when I closed the window, the soundproofing worked great but it was then warm in the room.
The hotel is around the corner from the main square and is very walkable to all sites, the train station, and tram options. The room was clean and comfortable, and the staff was very accommodating and friendly. The included breakfast was adequate with a small variety of options. My only negative is this, my room faced the front of the hotel and the street and I could not sleep with the window open at night due to the noise. However, when I closed the window, the soundproofing worked great but it was then warm in the room.
6
DAVID
Jul 14, 2025
·
Stayed 5 nights
We liked the location close to the market square.we enjoyed the breakfast.We liked the room and the en-suite. The main problem we had was the air conditioning was not always on and during the night we had to open the windows even though it was 3.30 in the morning we had noise all night long with people shouting in the street .,We spoke to reception to put on the air conditioning all night but this was not done . So the following evening I spoke to the young lady on the reception and she switched it on in a box outside our room .When it’s been so hot you need the windows open but with the noise outside you can’t . Our room was 7.3 on the fourth floor .There are also a bar opposite the apartment and one each end of the road .Out of the five nights we stayed 3 nights Thursday until Sunday we did not sleep.
We liked the location close to the market square.we enjoyed the breakfast.We liked the room and the en-suite. The main problem we had was the air conditioning was not always on and during the night we had to open the windows even though it was 3.30 in the morning we had noise all night long with people shouting in the street .,We spoke to reception to put on the air conditioning all night but this was not done . So the following evening I spoke to the young lady on the reception and she switched it on in a box outside our room .When it’s been so hot you need the windows open but with the noise outside you can’t . Our room was 7.3 on the fourth floor .There are also a bar opposite the apartment and one each end of the road .Out of the five nights we stayed 3 nights Thursday until Sunday we did not sleep.
10
Kate
Jul 17, 2025
·
Stayed 4 nights
We loved our stay at Portal House Apartments! It was the perfect location, so close and walkable to so many sights, shops, restaurants and super easy to catch a tram from there to head to other parts of the city. Our room was very spacious and it was nice to have a little balcony! The staff were all lovely and very helpful throughout our four night stay! Would definitely stay again!
We loved our stay at Portal House Apartments! It was the perfect location, so close and walkable to so many sights, shops, restaurants and super easy to catch a tram from there to head to other parts of the city. Our room was very spacious and it was nice to have a little balcony! The staff were all lovely and very helpful throughout our four night stay! Would definitely stay again!
10
Sophie
Sep 9, 2025
·
Stayed 5 nights
The rooms are neat and tidy. Beds a bit hard and uncomfortable. Staff at the reception and in the breakfast restaurant were very helpful. Really nice people working at the hotel - willing to help and advise. They made us feel welcome. The location of the hotel is perfect - right in the center of the old town and just a short walk from the main square.
The rooms are neat and tidy. Beds a bit hard and uncomfortable. Staff at the reception and in the breakfast restaurant were very helpful. Really nice people working at the hotel - willing to help and advise. They made us feel welcome. The location of the hotel is perfect - right in the center of the old town and just a short walk from the main square.
10
Simon
Sep 25, 2025
·
Stayed 3 nights
A hotel with amazing staff and an extremely helpful owner manager. Beautiful art deco style decor throughout and a lift to all floors as well as stairs, if you would prefer. The reception area is very well kept and the dining area, of to the right, is also. The rooms are delightful, we had good views of the terrace below and could see the main tower in the square from both windows. We had room 8.1 which I believe was a larger bed. Stacks of choice for breakfast, meats & cheeses, cooked eggs & bacon, pastries, cereal, fruit and tea & coffee. We had booked an Auschwitz trip for 0900 Sunday but that got changed to an 0520 pick up, yes, not a typo! The owner/manger, who's name I still can't pronounce, made us a breakfast bag for pick up at 0445, what an absolute star. If that isn't pushing the boundaries I don't know what is. Auschwitz is a very long day, with a very early start, it was a bit too much for me, as I suffer with many ailments. Please be prepared! Buy any mars bars, sweets, drinks and food before you go, as the vending machines at the site are horrifically expensive. It's a 2 minute walk to the main square, where you are spoilt for choice for menus, drinks & desserts. We would happily stay here again and would not bother looking anywhere else.
A hotel with amazing staff and an extremely helpful owner manager. Beautiful art deco style decor throughout and a lift to all floors as well as stairs, if you would prefer. The reception area is very well kept and the dining area, of to the right, is also. The rooms are delightful, we had good views of the terrace below and could see the main tower in the square from both windows. We had room 8.1 which I believe was a larger bed. Stacks of choice for breakfast, meats & cheeses, cooked eggs & bacon, pastries, cereal, fruit and tea & coffee. We had booked an Auschwitz trip for 0900 Sunday but that got changed to an 0520 pick up, yes, not a typo! The owner/manger, who's name I still can't pronounce, made us a breakfast bag for pick up at 0445, what an absolute star. If that isn't pushing the boundaries I don't know what is. Auschwitz is a very long day, with a very early start, it was a bit too much for me, as I suffer with many ailments. Please be prepared! Buy any mars bars, sweets, drinks and food before you go, as the vending machines at the site are horrifically expensive. It's a 2 minute walk to the main square, where you are spoilt for choice for menus, drinks & desserts. We would happily stay here again and would not bother looking anywhere else.
10
Michael
Sep 6, 2025
·
Stayed 5 nights
The location offered easy access to dining and nightlife of Old Towm, but is on a quiet side street. The apartment was very comfortable, with a bedroom sitting area and kitchenette if you wanted to prepare meals.
The location offered easy access to dining and nightlife of Old Towm, but is on a quiet side street. The apartment was very comfortable, with a bedroom sitting area and kitchenette if you wanted to prepare meals.
10
Andrew
Aug 3, 2025
·
Stayed 3 nights
The staff at the front desk were friendly and offered some great advice when asked about a few of the places I was thinking about visiting. The building sits on a relatively quiet street in the old town, so it is convenient but not as loud as I would imagine other locations might be. The room was clean and spacious but the bed was a little firm for my liking. Despite that, I would definitely stay here again.
The staff at the front desk were friendly and offered some great advice when asked about a few of the places I was thinking about visiting. The building sits on a relatively quiet street in the old town, so it is convenient but not as loud as I would imagine other locations might be. The room was clean and spacious but the bed was a little firm for my liking. Despite that, I would definitely stay here again.
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AI-generated summary based on recent guest reviews
Service
Service is a standout: staff are frequently described as exceptionally friendly, helpful, and accommodating, offering local tips and assistance with bookings and transfers. They proactively prepare early takeaway breakfasts and respond quickly to requests, with 24-hour entry support via the front desk.
Related guest reviews
8
Kasia
Feb 27, 2025
·
Stayed 1 night
I was able to order a taxi at the desk. I could come and go as I pleased and at any time of night because there was a host 24 hrs a day at the front desk to buzz you in . I felt safe and enjoyed the area since it was just a block and half away from the head market square.
I was able to order a taxi at the desk. I could come and go as I pleased and at any time of night because there was a host 24 hrs a day at the front desk to buzz you in . I felt safe and enjoyed the area since it was just a block and half away from the head market square.
10
Sophia
Aug 23, 2025
·
Stayed 5 nights
Everything was perfect. Staff were helpful and accommodating. Location is within short walking distance to attractions. Lots of places to eat in the area. Breakfast buffet was excellent. Each day they varied the hot food selection and salads. Room was spacious. Bathroom was spacious. AC/heating is centralized so can't control the temperature within the room. Hot water and water pressure worked. I enjoyed my stay at Portal.
Everything was perfect. Staff were helpful and accommodating. Location is within short walking distance to attractions. Lots of places to eat in the area. Breakfast buffet was excellent. Each day they varied the hot food selection and salads. Room was spacious. Bathroom was spacious. AC/heating is centralized so can't control the temperature within the room. Hot water and water pressure worked. I enjoyed my stay at Portal.
10
Aline
Nov 14, 2025
·
Stayed 4 nights
Un séjour à Cracovie parfait dans cet hotel, idéalement situé, à deux pas de la place principale, mais dans une rue calme. Accueil très sympathique par le personnel à la réception, serviable, d'une grande gentillesse, qui nous a aidé à réserver des restaurants de bon rapport qualité prix, disponible pour la moindre question, souriant, aimable. Notre chambre était très jolie, spacieuse, confortable à tout point de vue et notamment de la literie, salle de bain impeccable. Quant au petit déjeuner ce dernier comportait une variété importante de fruits, pains, fromage, légumes, charcuterie, oeuf, crépes, yaourt, différentes céréales, différentes boissons, et j'en oublie surement. Je recommande à 200% car le rapport qualité prix est imbattable. De plus, cet hotel est à 10 minutes à pied de la gare, qui relie la ville à l'aéroport en un temps record.
Un séjour à Cracovie parfait dans cet hotel, idéalement situé, à deux pas de la place principale, mais dans une rue calme. Accueil très sympathique par le personnel à la réception, serviable, d'une grande gentillesse, qui nous a aidé à réserver des restaurants de bon rapport qualité prix, disponible pour la moindre question, souriant, aimable. Notre chambre était très jolie, spacieuse, confortable à tout point de vue et notamment de la literie, salle de bain impeccable. Quant au petit déjeuner ce dernier comportait une variété importante de fruits, pains, fromage, légumes, charcuterie, oeuf, crépes, yaourt, différentes céréales, différentes boissons, et j'en oublie surement. Je recommande à 200% car le rapport qualité prix est imbattable. De plus, cet hotel est à 10 minutes à pied de la gare, qui relie la ville à l'aéroport en un temps record.
10
Tracy
Aug 20, 2025
·
Stayed 2 nights
Great location and friendly staff. Communication was excellent and helpful. They texted us when our room was ready. Rooms clean and spacious, beds comfortable. Breakfast was good. Would stay here again.
Great location and friendly staff. Communication was excellent and helpful. They texted us when our room was ready. Rooms clean and spacious, beds comfortable. Breakfast was good. Would stay here again.
10
Monique
Sep 19, 2025
·
Stayed 2 nights
Great stay at Portal. Amazing location, a 3 minute walk to the square. Everything was clean, breakfast was plentiful and the staff was very helpful.
Great stay at Portal. Amazing location, a 3 minute walk to the square. Everything was clean, breakfast was plentiful and the staff was very helpful.
10
Alison
Mar 7, 2025
·
Stayed 3 nights
Wow. Just wow.. 2nd time at this apartment! Absolutely beautiful.. we stayed at room 9 2 bedroom, dining room, living room, spacious, immaculate there is also a lift… the breakfast has a variety for everyone and nothing is to much trouble, very tasty. The staff are so helpful & friendly, sorted out transfers home for us. The old town is just around the corner from the apartments…also central to some quirky bars and restaurants.. Had a brilliant time and would definitely recommend and return..
Wow. Just wow.. 2nd time at this apartment! Absolutely beautiful.. we stayed at room 9 2 bedroom, dining room, living room, spacious, immaculate there is also a lift… the breakfast has a variety for everyone and nothing is to much trouble, very tasty. The staff are so helpful & friendly, sorted out transfers home for us. The old town is just around the corner from the apartments…also central to some quirky bars and restaurants.. Had a brilliant time and would definitely recommend and return..
10
Mariana
Nov 1, 2025
·
Stayed 3 nights
Wonderful stay at Portal House Apartments! The location is fantastic, right in the heart of Krakow and very close to everything. The apartment was big, nicely decorated and very clean. The bathroom was spacious and beautiful and everything felt well taken care of. The best part was definitely the amazing staff. They welcomed me with warm smiles and made me feel at home right away. So kind and helpful! Breakfast was great to! Lots of choices and everything fresh and tasty. I can really recommend staying here if you appreciate cleanliness, friendly people, and a perfect central location. Thank you so much for making my time in Krakow so much better. Staying at your place was a real highlight of my trip.
Wonderful stay at Portal House Apartments! The location is fantastic, right in the heart of Krakow and very close to everything. The apartment was big, nicely decorated and very clean. The bathroom was spacious and beautiful and everything felt well taken care of. The best part was definitely the amazing staff. They welcomed me with warm smiles and made me feel at home right away. So kind and helpful! Breakfast was great to! Lots of choices and everything fresh and tasty. I can really recommend staying here if you appreciate cleanliness, friendly people, and a perfect central location. Thank you so much for making my time in Krakow so much better. Staying at your place was a real highlight of my trip.
10
Melody
May 17, 2025
·
Stayed 3 nights
This place is a Gem just around the corner from everything , old school charm , rooms were beautiful it did get a little noisy for a few hours at night on a Friday but not bad Perfect Place to Stay 👏
This place is a Gem just around the corner from everything , old school charm , rooms were beautiful it did get a little noisy for a few hours at night on a Friday but not bad Perfect Place to Stay 👏
10
Simon
Sep 25, 2025
·
Stayed 3 nights
A hotel with amazing staff and an extremely helpful owner manager. Beautiful art deco style decor throughout and a lift to all floors as well as stairs, if you would prefer. The reception area is very well kept and the dining area, of to the right, is also. The rooms are delightful, we had good views of the terrace below and could see the main tower in the square from both windows. We had room 8.1 which I believe was a larger bed. Stacks of choice for breakfast, meats & cheeses, cooked eggs & bacon, pastries, cereal, fruit and tea & coffee. We had booked an Auschwitz trip for 0900 Sunday but that got changed to an 0520 pick up, yes, not a typo! The owner/manger, who's name I still can't pronounce, made us a breakfast bag for pick up at 0445, what an absolute star. If that isn't pushing the boundaries I don't know what is. Auschwitz is a very long day, with a very early start, it was a bit too much for me, as I suffer with many ailments. Please be prepared! Buy any mars bars, sweets, drinks and food before you go, as the vending machines at the site are horrifically expensive. It's a 2 minute walk to the main square, where you are spoilt for choice for menus, drinks & desserts. We would happily stay here again and would not bother looking anywhere else.
A hotel with amazing staff and an extremely helpful owner manager. Beautiful art deco style decor throughout and a lift to all floors as well as stairs, if you would prefer. The reception area is very well kept and the dining area, of to the right, is also. The rooms are delightful, we had good views of the terrace below and could see the main tower in the square from both windows. We had room 8.1 which I believe was a larger bed. Stacks of choice for breakfast, meats & cheeses, cooked eggs & bacon, pastries, cereal, fruit and tea & coffee. We had booked an Auschwitz trip for 0900 Sunday but that got changed to an 0520 pick up, yes, not a typo! The owner/manger, who's name I still can't pronounce, made us a breakfast bag for pick up at 0445, what an absolute star. If that isn't pushing the boundaries I don't know what is. Auschwitz is a very long day, with a very early start, it was a bit too much for me, as I suffer with many ailments. Please be prepared! Buy any mars bars, sweets, drinks and food before you go, as the vending machines at the site are horrifically expensive. It's a 2 minute walk to the main square, where you are spoilt for choice for menus, drinks & desserts. We would happily stay here again and would not bother looking anywhere else.
10
Tracie
Sep 9, 2024
·
Stayed 3 nights
Reception staff were super friendly and helpful Great breakfast. They even made us a packed breakfast when we had an early tour and again when we had an early checkout. So much food Nice comfortable apartment Would stay here again
Reception staff were super friendly and helpful Great breakfast. They even made us a packed breakfast when we had an early tour and again when we had an early checkout. So much food Nice comfortable apartment Would stay here again
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AI-generated summary based on recent guest reviews
Location
Location is central in Krakow’s Old Town, typically a 2–5 minute walk to the main square and close to trams and the train station. Many appreciate the quiet side street setting while remaining close to restaurants and attractions.
Related guest reviews
10
JACQUELINE
Aug 6, 2024
·
Stayed 3 nights
Fantastic hotel near to the Station, main square, jewish quarter etc etc
Fantastic hotel near to the Station, main square, jewish quarter etc etc
10
Anna
Nov 11, 2024
·
Stayed 1 night
Amazing! A 10min walk to the main train/bus stations and Galeria Krakowska. The main square is minutes away, lots of small grocery stores,bars,and restaurants nearby. The room was clean,cosy,spacious and well equipped. Staff was friendly and professional, breakfast was yummy and varied. I'd definitely come back!
Amazing! A 10min walk to the main train/bus stations and Galeria Krakowska. The main square is minutes away, lots of small grocery stores,bars,and restaurants nearby. The room was clean,cosy,spacious and well equipped. Staff was friendly and professional, breakfast was yummy and varied. I'd definitely come back!
10
Gemma
Nov 6, 2024
·
Stayed 3 nights
Situated in a perfect location for sightseeing. Only a 3/4 minute walk to the main square. Apartments were extremely clean & spacious. Breakfast was lovely too. Would highly recommend staying here
Situated in a perfect location for sightseeing. Only a 3/4 minute walk to the main square. Apartments were extremely clean & spacious. Breakfast was lovely too. Would highly recommend staying here
10
Monique
Sep 19, 2025
·
Stayed 2 nights
Great stay at Portal. Amazing location, a 3 minute walk to the square. Everything was clean, breakfast was plentiful and the staff was very helpful.
Great stay at Portal. Amazing location, a 3 minute walk to the square. Everything was clean, breakfast was plentiful and the staff was very helpful.
10
Doris
Aug 31, 2025
·
Stayed 5 nights
The hotel is around the corner from the main square and is very walkable to all sites, the train station, and tram options. The room was clean and comfortable, and the staff was very accommodating and friendly. The included breakfast was adequate with a small variety of options. My only negative is this, my room faced the front of the hotel and the street and I could not sleep with the window open at night due to the noise. However, when I closed the window, the soundproofing worked great but it was then warm in the room.
The hotel is around the corner from the main square and is very walkable to all sites, the train station, and tram options. The room was clean and comfortable, and the staff was very accommodating and friendly. The included breakfast was adequate with a small variety of options. My only negative is this, my room faced the front of the hotel and the street and I could not sleep with the window open at night due to the noise. However, when I closed the window, the soundproofing worked great but it was then warm in the room.
10
Lee
Dec 15, 2025
·
Stayed 2 nights
Lovely place, great location
Lovely place, great location
10
Mariana
Nov 1, 2025
·
Stayed 3 nights
Wonderful stay at Portal House Apartments! The location is fantastic, right in the heart of Krakow and very close to everything. The apartment was big, nicely decorated and very clean. The bathroom was spacious and beautiful and everything felt well taken care of. The best part was definitely the amazing staff. They welcomed me with warm smiles and made me feel at home right away. So kind and helpful! Breakfast was great to! Lots of choices and everything fresh and tasty. I can really recommend staying here if you appreciate cleanliness, friendly people, and a perfect central location. Thank you so much for making my time in Krakow so much better. Staying at your place was a real highlight of my trip.
Wonderful stay at Portal House Apartments! The location is fantastic, right in the heart of Krakow and very close to everything. The apartment was big, nicely decorated and very clean. The bathroom was spacious and beautiful and everything felt well taken care of. The best part was definitely the amazing staff. They welcomed me with warm smiles and made me feel at home right away. So kind and helpful! Breakfast was great to! Lots of choices and everything fresh and tasty. I can really recommend staying here if you appreciate cleanliness, friendly people, and a perfect central location. Thank you so much for making my time in Krakow so much better. Staying at your place was a real highlight of my trip.
10
Kate
Jul 17, 2025
·
Stayed 4 nights
We loved our stay at Portal House Apartments! It was the perfect location, so close and walkable to so many sights, shops, restaurants and super easy to catch a tram from there to head to other parts of the city. Our room was very spacious and it was nice to have a little balcony! The staff were all lovely and very helpful throughout our four night stay! Would definitely stay again!
We loved our stay at Portal House Apartments! It was the perfect location, so close and walkable to so many sights, shops, restaurants and super easy to catch a tram from there to head to other parts of the city. Our room was very spacious and it was nice to have a little balcony! The staff were all lovely and very helpful throughout our four night stay! Would definitely stay again!
10
Steffen
Aug 25, 2025
·
Stayed 3 nights
Very good hotel. Good internet. Spacious rooms. Standard breakfast. The location is quiet and central
Very good hotel. Good internet. Spacious rooms. Standard breakfast. The location is quiet and central
10
Michael
Sep 6, 2025
·
Stayed 5 nights
The location offered easy access to dining and nightlife of Old Towm, but is on a quiet side street. The apartment was very comfortable, with a bedroom sitting area and kitchenette if you wanted to prepare meals.
The location offered easy access to dining and nightlife of Old Towm, but is on a quiet side street. The apartment was very comfortable, with a bedroom sitting area and kitchenette if you wanted to prepare meals.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is widely praised as tasty and varied, with hot and cold options; a few guests found it simple or with a small selection. Early breakfast boxes are commonly provided for tours or early departures.
Related guest reviews
10
Jim Ostermann
Nov 5, 2025
·
Stayed 4 nights
Værelset og beliggenheden var absolut fantastisk. Morgenmaden var super god og varieret. Rent, pænt og meget hjælpsomt personale.
Værelset og beliggenheden var absolut fantastisk. Morgenmaden var super god og varieret. Rent, pænt og meget hjælpsomt personale.
10
Jacqueline
Jul 18, 2025
·
Stayed 3 nights
This was our second stay here and it is in a perfect location for enjoying all that Krakow has to offer. It is exceptionally clean both in public areas and in the room. The breakfast is basic but good enough to set you up for a days sightseeing.
This was our second stay here and it is in a perfect location for enjoying all that Krakow has to offer. It is exceptionally clean both in public areas and in the room. The breakfast is basic but good enough to set you up for a days sightseeing.
10
Sophia
Aug 23, 2025
·
Stayed 5 nights
Everything was perfect. Staff were helpful and accommodating. Location is within short walking distance to attractions. Lots of places to eat in the area. Breakfast buffet was excellent. Each day they varied the hot food selection and salads. Room was spacious. Bathroom was spacious. AC/heating is centralized so can't control the temperature within the room. Hot water and water pressure worked. I enjoyed my stay at Portal.
Everything was perfect. Staff were helpful and accommodating. Location is within short walking distance to attractions. Lots of places to eat in the area. Breakfast buffet was excellent. Each day they varied the hot food selection and salads. Room was spacious. Bathroom was spacious. AC/heating is centralized so can't control the temperature within the room. Hot water and water pressure worked. I enjoyed my stay at Portal.
10
Aline
Nov 14, 2025
·
Stayed 4 nights
Un séjour à Cracovie parfait dans cet hotel, idéalement situé, à deux pas de la place principale, mais dans une rue calme. Accueil très sympathique par le personnel à la réception, serviable, d'une grande gentillesse, qui nous a aidé à réserver des restaurants de bon rapport qualité prix, disponible pour la moindre question, souriant, aimable. Notre chambre était très jolie, spacieuse, confortable à tout point de vue et notamment de la literie, salle de bain impeccable. Quant au petit déjeuner ce dernier comportait une variété importante de fruits, pains, fromage, légumes, charcuterie, oeuf, crépes, yaourt, différentes céréales, différentes boissons, et j'en oublie surement. Je recommande à 200% car le rapport qualité prix est imbattable. De plus, cet hotel est à 10 minutes à pied de la gare, qui relie la ville à l'aéroport en un temps record.
Un séjour à Cracovie parfait dans cet hotel, idéalement situé, à deux pas de la place principale, mais dans une rue calme. Accueil très sympathique par le personnel à la réception, serviable, d'une grande gentillesse, qui nous a aidé à réserver des restaurants de bon rapport qualité prix, disponible pour la moindre question, souriant, aimable. Notre chambre était très jolie, spacieuse, confortable à tout point de vue et notamment de la literie, salle de bain impeccable. Quant au petit déjeuner ce dernier comportait une variété importante de fruits, pains, fromage, légumes, charcuterie, oeuf, crépes, yaourt, différentes céréales, différentes boissons, et j'en oublie surement. Je recommande à 200% car le rapport qualité prix est imbattable. De plus, cet hotel est à 10 minutes à pied de la gare, qui relie la ville à l'aéroport en un temps record.
8
Ken Martin
Feb 15, 2026
·
Stayed 2 nights
Good, but the breakfast was very simple
Good, but the breakfast was very simple
10
Monique
Sep 19, 2025
·
Stayed 2 nights
Great stay at Portal. Amazing location, a 3 minute walk to the square. Everything was clean, breakfast was plentiful and the staff was very helpful.
Great stay at Portal. Amazing location, a 3 minute walk to the square. Everything was clean, breakfast was plentiful and the staff was very helpful.
10
Doris
Aug 31, 2025
·
Stayed 5 nights
The hotel is around the corner from the main square and is very walkable to all sites, the train station, and tram options. The room was clean and comfortable, and the staff was very accommodating and friendly. The included breakfast was adequate with a small variety of options. My only negative is this, my room faced the front of the hotel and the street and I could not sleep with the window open at night due to the noise. However, when I closed the window, the soundproofing worked great but it was then warm in the room.
The hotel is around the corner from the main square and is very walkable to all sites, the train station, and tram options. The room was clean and comfortable, and the staff was very accommodating and friendly. The included breakfast was adequate with a small variety of options. My only negative is this, my room faced the front of the hotel and the street and I could not sleep with the window open at night due to the noise. However, when I closed the window, the soundproofing worked great but it was then warm in the room.
8
CAROL
Jun 26, 2025
·
Stayed 4 nights
Lovely hotel ,staff very helpful and friendly, very clean ,breakfast cold or hot buffet type plenty of it,very close to the main square but no noise. would stay again
Lovely hotel ,staff very helpful and friendly, very clean ,breakfast cold or hot buffet type plenty of it,very close to the main square but no noise. would stay again
10
Simon
Sep 25, 2025
·
Stayed 3 nights
A hotel with amazing staff and an extremely helpful owner manager. Beautiful art deco style decor throughout and a lift to all floors as well as stairs, if you would prefer. The reception area is very well kept and the dining area, of to the right, is also. The rooms are delightful, we had good views of the terrace below and could see the main tower in the square from both windows. We had room 8.1 which I believe was a larger bed. Stacks of choice for breakfast, meats & cheeses, cooked eggs & bacon, pastries, cereal, fruit and tea & coffee. We had booked an Auschwitz trip for 0900 Sunday but that got changed to an 0520 pick up, yes, not a typo! The owner/manger, who's name I still can't pronounce, made us a breakfast bag for pick up at 0445, what an absolute star. If that isn't pushing the boundaries I don't know what is. Auschwitz is a very long day, with a very early start, it was a bit too much for me, as I suffer with many ailments. Please be prepared! Buy any mars bars, sweets, drinks and food before you go, as the vending machines at the site are horrifically expensive. It's a 2 minute walk to the main square, where you are spoilt for choice for menus, drinks & desserts. We would happily stay here again and would not bother looking anywhere else.
A hotel with amazing staff and an extremely helpful owner manager. Beautiful art deco style decor throughout and a lift to all floors as well as stairs, if you would prefer. The reception area is very well kept and the dining area, of to the right, is also. The rooms are delightful, we had good views of the terrace below and could see the main tower in the square from both windows. We had room 8.1 which I believe was a larger bed. Stacks of choice for breakfast, meats & cheeses, cooked eggs & bacon, pastries, cereal, fruit and tea & coffee. We had booked an Auschwitz trip for 0900 Sunday but that got changed to an 0520 pick up, yes, not a typo! The owner/manger, who's name I still can't pronounce, made us a breakfast bag for pick up at 0445, what an absolute star. If that isn't pushing the boundaries I don't know what is. Auschwitz is a very long day, with a very early start, it was a bit too much for me, as I suffer with many ailments. Please be prepared! Buy any mars bars, sweets, drinks and food before you go, as the vending machines at the site are horrifically expensive. It's a 2 minute walk to the main square, where you are spoilt for choice for menus, drinks & desserts. We would happily stay here again and would not bother looking anywhere else.
10
Tracie
Sep 9, 2024
·
Stayed 3 nights
Reception staff were super friendly and helpful Great breakfast. They even made us a packed breakfast when we had an early tour and again when we had an early checkout. So much food Nice comfortable apartment Would stay here again
Reception staff were super friendly and helpful Great breakfast. They even made us a packed breakfast when we had an early tour and again when we had an early checkout. So much food Nice comfortable apartment Would stay here again
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AI-generated summary based on recent guest reviews
10
Marianne
3 weeks ago
·
Stayed 2 nights
Nice place to stay in Kraków. Good service.
Nice place to stay in Kraków. Good service.
10
Ericka
Sep 8, 2026
·
Stayed 2 nights
Breakfast was delicious, room and bed were very comfortable, water pressure in the shower was decent. Location was right off of the park and at 10 minute walk to the mall and 15 to the central train station, or 15 minute to the castle. Location was quiet, would stay here again
Breakfast was delicious, room and bed were very comfortable, water pressure in the shower was decent. Location was right off of the park and at 10 minute walk to the mall and 15 to the central train station, or 15 minute to the castle. Location was quiet, would stay here again
8
Charles
Sep 8, 2026
·
Stayed 3 nights
Water pressure in shower for our room was very weak. No utensils or food prep accessories in room. Needs nightlight or way to lower lights in bathroom for at night. More hooks in bathroom would be helpful
Water pressure in shower for our room was very weak. No utensils or food prep accessories in room. Needs nightlight or way to lower lights in bathroom for at night. More hooks in bathroom would be helpful
8
Bent
Aug 31, 2026
·
Stayed 3 nights
It was a great hotel and very nice people in front near the middle of town
It was a great hotel and very nice people in front near the middle of town
10
Teresa
Aug 24, 2026
·
Stayed 2 nights
I am a woman traveling alone so safety and convenience are very important to me. Portal house was extremely convenient to the town Square; it was super clean and the staff was friendly and very helpful. I would definitely stay again and recommend to anyone.
I am a woman traveling alone so safety and convenience are very important to me. Portal house was extremely convenient to the town Square; it was super clean and the staff was friendly and very helpful. I would definitely stay again and recommend to anyone.
FAQs about Portal House Apartments
Is parking available at the property?
Nearby parking is available for PLN 100 per day, located 1476 ft away from the property.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Are pets allowed at the property?
No pets are allowed at the property.
What are the standard check-in and check-out times?
Check-in is at 2:00 PM and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request and could incur additional charges.
Is there an airport shuttle service available?
Yes, airport shuttle services are available for a surcharge. Fees are PLN 170 for 1-3 persons and PLN 200 for 4-7 persons from the airport to the hotel, and PLN 150 for 1-3 persons and PLN 180 for 4-7 persons from the hotel to the airport.
What accessibility features does the property offer?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. It is advisable to contact the property for specific accessibility needs.
Where is the property located in relation to key landmarks?
The property is centrally located in Kraków, just steps from Royal Road and within a 5-minute walk of Main Market Square. It is 0.4 mi from Kraków Barbican and 0.7 mi from Galeria Krakówska.
What are the policies for guests staying with children?
Children are welcome at the property, and one child up to the age of 3 years can stay for free when occupying the parent or guardian's room using existing bedding.
What are the policies regarding extra beds and cribs?
The property does not offer extra beds or cribs. It is recommended to contact the property for any specific needs regarding additional guests.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-02: 89.67057720291139USD
- 2026-11-03: NO DATA
- 2026-11-04: 96.66259370712281USD
- 2026-11-05: 101.07104202606202USD
- 2026-11-06: NO DATA
- 2026-11-07: 134.6201278013611USD
- 2026-11-08: 102.90188855392456USD
- 2026-11-09: 102.00924257598878USD
- 2026-11-10: 102.21028189285279USD
- 2026-11-11: 115.58447942245485USD
- 2026-11-12: 107.03942501968385USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 100.88340362319947USD
- 2026-11-16: 125.09869304718019USD
- 2026-11-17: 106.41878345352174USD
- 2026-11-18: 125.30365874649048USD
- 2026-11-19: 112.10079659698488USD
- 2026-11-20: 118.73602443542481USD
- 2026-11-21: NO DATA
- 2026-11-22: 107.53713667282105USD
- 2026-11-23: 107.53713667282105USD
- 2026-11-24: 111.05258905364991USD
- 2026-11-25: 108.93852231719971USD
- 2026-11-26: NO DATA
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: 130.7449931816101USD
- 2026-11-30: 126.56586266876222USD
- 2026-12-01: 153.0210593865967USD
- 2026-12-02: NO DATA
- 2026-12-03: NO DATA
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: 134.1220405812073USD
- 2026-12-07: 155.34848233093263USD
- 2026-12-08: NO DATA
- 2026-12-09: 142.5773259313965USD
- 2026-12-10: 142.5773259313965USD
- 2026-12-11: NO DATA
- 2026-12-12: NO DATA
- 2026-12-13: 134.11935186279297USD
- 2026-12-14: 157.07672224273682USD
- 2026-12-15: 157.07672224273682USD
- 2026-12-16: 144.99389482849122USD
- 2026-12-17: 144.66028889038088USD
- 2026-12-18: NO DATA
- 2026-12-19: 179.1054861029053USD
- 2026-12-20: 144.98991723236085USD
- 2026-12-21: 133.06223313842776USD
- 2026-12-22: 142.8223151248169USD
- 2026-12-23: NO DATA
- 2026-12-24: NO DATA
- 2026-12-25: NO DATA
- 2026-12-26: 142.8223151248169USD
- 2026-12-27: 157.07672224273682USD
- 2026-12-28: 142.8223151248169USD
- 2026-12-29: 161.3019023931885USD
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: 205.40801482849122USD
- 2027-01-02: 222.79519714416506USD
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Reservations are required for massage services. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
- One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Free in-room WiFi has a 2-device limit.
- Contactless check-out is available.
- Airport shuttle fee: PLN 200 per vehicle (one-way, maximum occupancy 7)
- Nearby parking fee: PLN 120 per day (1476 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Non-Smoking Rooms
Dry Cleaning
Banquet Facilities
Safe-Deposit Box
Services
Dry Cleaning
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Concierge Services
Parking
Parking
Airport shuttle
Activities
Garden
Billiards
Outdoor Furniture
Table Tennis
General
Non-Smoking Rooms
Sauna
Massage
Family Room
Internet
Free Wi-Fi