Dar Mayshad Riad - Luxurious Boutique Hotel in the Medina

Right upon arriving at Casablanca airport, I realized that the transfer that had been requested had not been arranged. After several phone calls to management (which is based in Marrakech) and about an hour later, the driver showed up to take me to Rabat. Upon arriving at Dar Mayshad, I noticed that there was only one employee—polite and friendly—handling practically all functions. I informed him that I would need a transfer back to Casablanca airport. Regarding the room, it is good to know that the door is made of wood and frosted glass and, therefore, light from the hallway enters the room. In addition to the light, a significant amount of noise also enters the room. On my last day, after asking whether late checkout was available and being told that it was not, I left my luggage in the office, as suggested by the staff, to pick it up later, when I would need to go to the airport. To my surprise, when I returned to Dar Mayshad, it was closed, and there was someone I did not know waiting outside with my suitcase. That person’s main concern was charging me for the meals I had had, and he had no idea that I needed a transfer back to the airport. After a series of phone calls, the amount I needed to pay was determined, and a taxi driver was contacted to take me to Casablanca. Payment of the hotel charges was made in the middle of the street, using a POS machine that only worked by sharing the Wi Fi from my mobile phone.

This property was very difficult to find, as it is located deep inside narrow alleys where cars cannot access. The rooms were extremely small, and the bathroom was not clean at all—it felt very filthy. Another major issue was the lack of a secure place to store luggage after checkout. They asked us to leave our bags in the lobby and simply said “don’t worry, we have two cameras,” which did not feel safe or reassuring at all. Overall, the experience was quite disappointing.

Where do I even start… The room was the size of a shoebox and faced the restaurant. That might be normal for a riad, but not when there’s loud music and a party happening. We asked for an umbrella — they didn’t have one. The staff was friendly, but sadly very incompetent. And then the worst part: the bathroom. There is NO door at all. Zero privacy. Anyone in the room can see everything. I don’t want my friend or partner watching me sit on the toilet — it’s uncomfortable, awkward, and honestly unacceptable.

Very nice hotel, lovely staff and decor. Roof terrace and nice traditional breakfast, hotel located down a wonderful labarynth of alleyways. Don't be put off by the front door lobby (which is a cat feeding zone), once you enter the hotel proper you will be impressed. Very Moroccan. You will also get to hear the call to prayer from neighbouring mosque. The sole member of staff we seem to have was very nice and attentive - always wanted to assist. Note, there is no printer for boarding passes but airport don't charge as long as you have checked in. Digital passes not accepted in Morocco, of course.

The location is fantastic. The property is very tasteful and atmospheric. Although at times noisy late at night my staying has been in a whole very pleasant. The management is very professional, friendly and open to solutions. The staff is extremely friendly and I do recommend the property for a short layover.