JW Marriott El Convento Cusco
$342
/ night
Avg. for November
Prices for JW Marriott El Convento Cusco
Select dates to see prices and availability
$342
/ night
Avg. for November
Monthly average prices
Nightly prices at JW Marriott El Convento Cusco average $283 in January, the cheapest month, and $401 in September, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $283 |
| February | $293 |
| March | $335 |
| April | $389 |
| May | $391 |
| June | $385 |
| July | $366 |
| August | $388 |
| September | $401 |
| October | $373 |
| November | $342 |
| December | $359 |
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Nov · $342
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Most expensive: September (~$401)
Cheapest: January (~$283)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include concierge services, gift shops/newsstands, and wedding services.
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include concierge services, gift shops/newsstands, and wedding services.
Business amenities
Featured amenities include a business center, limo/town car service, and express check-in.
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 6:00 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 153 guestrooms featuring refrigerators and LCD televisions. Your room comes with a memory foam bed. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bathrobes.
Location
With a stay at JW Marriott El Convento Cusco in Cusco (Cusco Historic Center), you'll be a 4-minute walk from Plaza de Armas and 12 minutes by foot from San Pedro Market. This luxury hotel is 0.1 mi (0.1 km) from Market El Fumador and 0.1 mi (0.1 km) from Gato's Market.
What's nearby
Gato's Market(0.1 miles)
UNSAAC Yale International Center(0.1 miles)
Market El Fumador(0.1 miles)
Museum of Religious Art(0.1 miles)
Hatunrumiyoc(0.1 miles)
Twelve Angled Stone(0.1 miles)
Cusco Cathedral(0.1 miles)
Santa Catalina Convent(0.1 miles)
Olave Art Gallery(0.2 miles)
Plaza de las Nazarenas(0.2 miles)
Pre-Columbian Art Museum(0.2 miles)
Church of the Company of Jesus(0.2 miles)
Kusicancha(0.2 miles)
San Blas Church(0.2 miles)
Plaza de Armas(0.2 miles)
The preferred airport for JW Marriott El Convento Cusco is Alejandro Velasco Astete Intl. Airport (CUZ)(3.2 miles)
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service
Tour Desk
Location
Esquina de la Calle Ruinas 432 y San Agustin, Cusco, Peru
Gato's Market (0.1 miles)
UNSAAC Yale International Center (0.1 miles)
Market El Fumador (0.1 miles)
Museum of Religious Art (0.1 miles)
Hatunrumiyoc (0.1 miles)
Twelve Angled Stone (0.1 miles)
Room options
6
Deluxe Room, 2 Double Beds
Room details
2 Full Beds
Sleeps 3
323 ft²
Air ConditioningSeparate Bathtub and ShowerRefrigerator
7
Room, 1 King Bed (No View)
Room details
1 King Bed
Sleeps 3
323 ft²
Air ConditioningRollaway or Extra Beds (Free)Separate Bathtub and Shower
6
Deluxe Room, 1 King Bed
Room details
1 King Bed
Sleeps 3
323 ft²
Air ConditioningRollaway or Extra Beds (Free)Separate Bathtub and Shower
9
Room, 2 Double Beds (No View)
Room details
2 Full Beds
Sleeps 3
323 ft²
Air ConditioningSeparate Bathtub and ShowerRefrigerator
5
Family Room, 2 Double Beds
Room details
2 Full Beds
Sleeps 3
355 ft²
Air ConditioningSeparate Bathtub and ShowerRefrigerator
4
Luxury Suite, 1 King Bed
Room details
1 King Bed
Sleeps 3
700 ft²
Air ConditioningRollaway or Extra Beds (Free)Separate Bathtub and Shower
12
Suite, 1 King Bed, Mountain View
Room details
1 King Bed
Sleeps 3
700 ft²
Air ConditioningSeparate Bathtub and ShowerRefrigerator
7
Room, 1 King Bed, Courtyard View (Terrace)
Room details
1 King Bed
Sleeps 3
334 ft²
Air ConditioningRollaway or Extra Beds (Free)Separate Bathtub and Shower
Guest reviews of JW Marriott El Convento Cusco
9.4
Superb
Based on 1,000 verified reviews
Who stays here?
Business
3%
Couple
45%
Family
31%
Group
15%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
Reviews of JW Marriott El Convento Cusco consistently praise its historic beauty, central location, and especially the warm, professional service, with many noting spotless rooms, excellent breakfast, relaxing spa facilities, and thoughtful extras like early boxed breakfasts and on-site activities.
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What guests think
Reviews of JW Marriott El Convento Cusco consistently praise its historic beauty, central location, and especially the warm, professional service, with many noting spotless rooms, excellent breakfast, relaxing spa facilities, and thoughtful extras like early boxed breakfasts and on-site activities.
Several reviews mention occasional drawbacks: some interior rooms lack windows or feel dark, certain public or dining areas can be chilly or dim, and event setups at times restricted courtyard or breakfast spaces. A few guests reported service missteps or communication issues, and isolated complaints cite small showers, soft beds, or unclear elite benefits. Overall, expect a luxurious, centrally located stay with standout service and amenities in a unique historic setting.
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AI-generated summary based on recent guest reviews
Facilities
Guests highlight the spa and relaxation pool, the beautiful historic courtyard, and engaging extras like complimentary tours, classes, and activities; the bar is popular. Some note cold or dim common areas and occasional event setups that limit access to spaces.
Related guest reviews
10
MARIO A
Jan 16, 2026
·
Stayed 6 nights
El hotel es espectacular, muy hermosa arquitectura, muy bien servicio. Nos gustó especialmente el spa! Muy recomendado
El hotel es espectacular, muy hermosa arquitectura, muy bien servicio. Nos gustó especialmente el spa! Muy recomendado
10
James
Aug 14, 2025
·
Stayed 2 nights
Close to everything we wanted to see! Very nice hotel with great facilities. Best parts were the breakfast in the morning and the pisco sour class at the bar!!
Close to everything we wanted to see! Very nice hotel with great facilities. Best parts were the breakfast in the morning and the pisco sour class at the bar!!
10
Luke
Jun 8, 2025
·
Stayed 1 night
Amazing stay at this beautiful hotel. They offered free yoga and other fun activities while staying there. We took the tour to learn more about the history of the hotel. The location was also perfect.
Amazing stay at this beautiful hotel. They offered free yoga and other fun activities while staying there. We took the tour to learn more about the history of the hotel. The location was also perfect.
4
Oscar
Sep 24, 2025
·
Stayed 6 nights
No corresponde que haya instalaciones del hotel ocupadas por tantos días y que los huéspedes no puedan ocupar (me refiero al patio interior del hotel). Eso, para un hotel marriott es de pésimo gusto. El valor que uno paga debe ser retribuido por el hotel. Hubiera sabido eso, me quedo en novotel, nos sale más barato y hubiéramos tenido acceso a pasar tardes en el patio interior. Nos hemos quedado varias veces en Marriott el Convento, pero la decepción última no la habíamos sentido nunca. La atención tampoco fue buena, más de un día tuvimos que ponernos nosotros mismos los servicios en la mesa, y no había excusa porque el lugar de desayuno no estaba ni a la mitad de gente cuando nos pasó eso. Para qué decir del jueves último cuando el lugar de desayuno estaba cerrado por la "expo perú", tuvimos que desayunar en un lugar con muy poca luz, y no pudimos ir a pedirnos un omelette, porque el lugar estaba cerrado. Insisto, no somos exquisitos, pero si uno paga caro, lo mínimo que espera es ser retribuido, una lástima lo bajo que está el hotel, y me veo en la obligación de mencionarlo cada vez que pueda, por respeto a los turistas que viajan y que quieren sentir satisfacción por el dinero invertido en estas experiencias.
No corresponde que haya instalaciones del hotel ocupadas por tantos días y que los huéspedes no puedan ocupar (me refiero al patio interior del hotel). Eso, para un hotel marriott es de pésimo gusto. El valor que uno paga debe ser retribuido por el hotel. Hubiera sabido eso, me quedo en novotel, nos sale más barato y hubiéramos tenido acceso a pasar tardes en el patio interior. Nos hemos quedado varias veces en Marriott el Convento, pero la decepción última no la habíamos sentido nunca. La atención tampoco fue buena, más de un día tuvimos que ponernos nosotros mismos los servicios en la mesa, y no había excusa porque el lugar de desayuno no estaba ni a la mitad de gente cuando nos pasó eso. Para qué decir del jueves último cuando el lugar de desayuno estaba cerrado por la "expo perú", tuvimos que desayunar en un lugar con muy poca luz, y no pudimos ir a pedirnos un omelette, porque el lugar estaba cerrado. Insisto, no somos exquisitos, pero si uno paga caro, lo mínimo que espera es ser retribuido, una lástima lo bajo que está el hotel, y me veo en la obligación de mencionarlo cada vez que pueda, por respeto a los turistas que viajan y que quieren sentir satisfacción por el dinero invertido en estas experiencias.
10
noam
Mar 24, 2025
·
Stayed 5 nights
Beautifully situated in a colonial monastery. Excellent decoration and upkeep. The relaxation pool and spa are open until 22:00 which is an advantage. Perfect
Beautifully situated in a colonial monastery. Excellent decoration and upkeep. The relaxation pool and spa are open until 22:00 which is an advantage. Perfect
10
Sarah
Feb 3, 2026
·
Stayed 3 nights
An incredible hotel Wonderful rooms, a beautiful spa, delicious breakfast and great colleagues We loved the additional activities- such as the history tour and meeting Panchita We wish that we could have stayed for longer!
An incredible hotel Wonderful rooms, a beautiful spa, delicious breakfast and great colleagues We loved the additional activities- such as the history tour and meeting Panchita We wish that we could have stayed for longer!
10
Karen
Jul 2, 2025
·
Stayed 1 night
This beautiful hotel was built around an historic cloister and ancient walls and items were preserved, even a historic walking tour of the property was complimentary. It is located in the heart of Cusco, two blocks from the main square. The staff made our stay so memorable. They were efficient, friendly and attentive, in all areas.
This beautiful hotel was built around an historic cloister and ancient walls and items were preserved, even a historic walking tour of the property was complimentary. It is located in the heart of Cusco, two blocks from the main square. The staff made our stay so memorable. They were efficient, friendly and attentive, in all areas.
8
Aurora
Dec 7, 2025
·
Stayed 2 nights
L’hotel è meraviglioso e in ottima posizione e il personale gentile e molto disponibile. Il luogo dove si mangia un po freddo anche in considerazione che ci si mangia e dovrebbe essere più caldo, ma rimane splendido. Unica pecca la festa che stavano organizzando per il martedì sera e che ha precluso degli spazi agli ospiti dell’hotel senza aver avvisato o fatto uno sconto. Per il resto tutto molto bello
L’hotel è meraviglioso e in ottima posizione e il personale gentile e molto disponibile. Il luogo dove si mangia un po freddo anche in considerazione che ci si mangia e dovrebbe essere più caldo, ma rimane splendido. Unica pecca la festa che stavano organizzando per il martedì sera e che ha precluso degli spazi agli ospiti dell’hotel senza aver avvisato o fatto uno sconto. Per il resto tutto molto bello
10
Rafael
Aug 9, 2025
·
Stayed 3 nights
Hotel incrível. Tudo ótimo spa, restaurante, café da manhã. Tem um lindo pátio.
Hotel incrível. Tudo ótimo spa, restaurante, café da manhã. Tem um lindo pátio.
10
Pierre
Oct 29, 2025
·
Stayed 1 night
Excellent Hotel, nous avons passé une super nuit, la literie est excellente, et la chambre était très propre. Nous avons fait un massage en couple qui était exceptionnel du début jusqu’à la fin et le spa et très sympa. Le petit déjeuner était juste incroyable, je n’ai jamais vu un petit déjeuner comme ça dans un Marriott… Vraiment nous étions choqués de ce petit déjeuner extraordinaire. Le personnel d’accueil est très accueillant et sympathique et souriant. Parfait du début jusqu’à la fin
Excellent Hotel, nous avons passé une super nuit, la literie est excellente, et la chambre était très propre. Nous avons fait un massage en couple qui était exceptionnel du début jusqu’à la fin et le spa et très sympa. Le petit déjeuner était juste incroyable, je n’ai jamais vu un petit déjeuner comme ça dans un Marriott… Vraiment nous étions choqués de ce petit déjeuner extraordinaire. Le personnel d’accueil est très accueillant et sympathique et souriant. Parfait du début jusqu’à la fin
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is consistently praised, with many calling rooms and common areas spotless or immaculate. A few mention dated bathrooms or minor water pressure issues.
Related guest reviews
10
Joe Analiza
Sep 22, 2023
·
Stayed 4 nights
This hotel has it all. The building itself is just WOW! Full of details and history. The cleanliness is superb. Comfort of the bed is beyond our expectations. The spa and pool area is a place where you can relax. The restaurant is beautifully decorated, ambiance is great and the food is delicious. I would go back to Cusco just to stay in this hotel.
This hotel has it all. The building itself is just WOW! Full of details and history. The cleanliness is superb. Comfort of the bed is beyond our expectations. The spa and pool area is a place where you can relax. The restaurant is beautifully decorated, ambiance is great and the food is delicious. I would go back to Cusco just to stay in this hotel.
10
Gilles
Feb 1, 2026
·
Stayed 5 nights
Very clean, nice historic hotel. Staff is wonderful. Really appreciated our stay
Very clean, nice historic hotel. Staff is wonderful. Really appreciated our stay
10
Andreea
May 24, 2025
·
Stayed 4 nights
Great location great food friendly staff clean quiet perfect for couples
Great location great food friendly staff clean quiet perfect for couples
10
Michael
Nov 21, 2025
·
Stayed 1 night
Great and clean
Great and clean
10
Laura
Nov 5, 2025
·
Stayed 1 night
We had to get a breakfast to go as we were leaving at 3am. The packed breakfast was excellent and the hotel kept our luggage whilst we were in Machu Picchu at no extra cost. The room was immaculate and amenities great. A free pisco sour was a great touch too
We had to get a breakfast to go as we were leaving at 3am. The packed breakfast was excellent and the hotel kept our luggage whilst we were in Machu Picchu at no extra cost. The room was immaculate and amenities great. A free pisco sour was a great touch too
10
Manuela
Jul 29, 2025
·
Stayed 6 nights
Without a doubt it’s the best hotel in the historic center of Cusco. Have been in Cusco more than 10 times and have stayed in many other hotels and this is definitely the best! Very friendly staff, very clean, delicious breakfast and very convenient location.
Without a doubt it’s the best hotel in the historic center of Cusco. Have been in Cusco more than 10 times and have stayed in many other hotels and this is definitely the best! Very friendly staff, very clean, delicious breakfast and very convenient location.
10
Tiago
Feb 15, 2026
·
Stayed 1 night
Exceptional hotel and service. The staff were warm, professional, and attentive throughout our stay. Beautiful property, spotless and comfortable room, and excellent bed quality. The restaurant and breakfast were outstanding. We were celebrating our wedding anniversary, and the team made it truly special.
Exceptional hotel and service. The staff were warm, professional, and attentive throughout our stay. Beautiful property, spotless and comfortable room, and excellent bed quality. The restaurant and breakfast were outstanding. We were celebrating our wedding anniversary, and the team made it truly special.
10
Gustavo
Nov 21, 2025
·
Stayed 5 nights
Impecable
Impecable
10
Rebecca
Jul 12, 2025
·
Stayed 1 night
Clean, well kept. Great service
Clean, well kept. Great service
10
Diana
Mar 7, 2024
·
Stayed 4 nights
Beautiful place! You will love the history behind this amazing building. Staff very kind, food great, rooms are neat.
Beautiful place! You will love the history behind this amazing building. Staff very kind, food great, rooms are neat.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable—many note great beds and some spacious layouts—but several report interior or basement rooms without windows or limited light, small showers, dated decor, or occasional street noise.
Related guest reviews
8
ROSSANA
Sep 8, 2025
·
Stayed 1 night
El hotel es bonito, lo tienen bien cuidado y ubicado en un gran lugar. Lo único es que la cama era muy aguada y poco cómoda. El servicio y trato excelente. Muchas gracias
El hotel es bonito, lo tienen bien cuidado y ubicado en un gran lugar. Lo único es que la cama era muy aguada y poco cómoda. El servicio y trato excelente. Muchas gracias
10
Anthony
Dec 20, 2024
·
Stayed 6 nights
The pool and spa area was amazing. The view from our room was excellent
The pool and spa area was amazing. The view from our room was excellent
8
Andrea
Aug 17, 2023
·
Stayed 1 night
L'albergo è bello, la camera aveva la finestra sulla strada ed era molto rumorosa.
L'albergo è bello, la camera aveva la finestra sulla strada ed era molto rumorosa.
6
Renato
May 22, 2025
·
Stayed 2 nights
I had a room without a window
I had a room without a window
10
Saskia
Nov 18, 2024
·
Stayed 2 nights
Mooi hotel. Zaten in kamers onder de grond, uitzicht op een oude Inca muur. Maar die staat letterlijk 30cm of zo vanaf het raam. Daardoor nul dag licht in de kamer. En je kan het raam niet open zetten. Super lekker bed, goede airco, mooie maar verouderde badkamer & inrichting.
Mooi hotel. Zaten in kamers onder de grond, uitzicht op een oude Inca muur. Maar die staat letterlijk 30cm of zo vanaf het raam. Daardoor nul dag licht in de kamer. En je kan het raam niet open zetten. Super lekker bed, goede airco, mooie maar verouderde badkamer & inrichting.
8
Fazia
Aug 26, 2024
·
Stayed 3 nights
The JWM is a stunning property. The rooms are nicely appointed & the staff were friendly & accommodating. Breakfast was good. We had one issue with the AC/Heat thermostat. At night when the temperature dropped, the heat took hours to warm up the room. The touch of the vents felt slightly warm not hot. But this matter is of no reflection on the staff, they were great, this is an engineering issue, had a similar heating issue with another Marriott in Lima.
The JWM is a stunning property. The rooms are nicely appointed & the staff were friendly & accommodating. Breakfast was good. We had one issue with the AC/Heat thermostat. At night when the temperature dropped, the heat took hours to warm up the room. The touch of the vents felt slightly warm not hot. But this matter is of no reflection on the staff, they were great, this is an engineering issue, had a similar heating issue with another Marriott in Lima.
10
Tiago
Feb 15, 2026
·
Stayed 1 night
Exceptional hotel and service. The staff were warm, professional, and attentive throughout our stay. Beautiful property, spotless and comfortable room, and excellent bed quality. The restaurant and breakfast were outstanding. We were celebrating our wedding anniversary, and the team made it truly special.
Exceptional hotel and service. The staff were warm, professional, and attentive throughout our stay. Beautiful property, spotless and comfortable room, and excellent bed quality. The restaurant and breakfast were outstanding. We were celebrating our wedding anniversary, and the team made it truly special.
10
MIHO
Aug 17, 2025
·
Stayed 5 nights
最高でした！ 部屋は少し暗めですが、バスタブも付いていて、サービスやスタッフの対応も丁寧でとても良かったです！トラブルがあった時にも親身に対応してくださりました！
最高でした！ 部屋は少し暗めですが、バスタブも付いていて、サービスやスタッフの対応も丁寧でとても良かったです！トラブルがあった時にも親身に対応してくださりました！
10
Nassim
Nov 14, 2025
·
Stayed 2 nights
The rooms are spacious and the hotel itself is really beautiful with its early Hispanic style, grand entrance and lovely common spaces. It is also only about 2 minutes walk to the main square of Cuzco.
The rooms are spacious and the hotel itself is really beautiful with its early Hispanic style, grand entrance and lovely common spaces. It is also only about 2 minutes walk to the main square of Cuzco.
10
Milton Luis
Nov 27, 2023
·
Stayed 4 nights
Instalações confortáveis e bonitas. Inconveniente foi iluminação do quarto insuficiente e ducha do banheiro saia pouca água. Equipe muito simpática e eficiente.
Instalações confortáveis e bonitas. Inconveniente foi iluminação do quarto insuficiente e ducha do banheiro saia pouca água. Equipe muito simpática e eficiente.
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AI-generated summary based on recent guest reviews
Service
Service earns strong praise for warmth, professionalism, and going above and beyond, including help with altitude issues and early boxed breakfasts. Some guests experienced communication lapses or frustrations around loyalty benefits.
Related guest reviews
10
Karen
May 29, 2025
·
Stayed 1 night
The JW Marriott Cusco was incredible! The staff were beyond hospitable and made us feel so welcome. The hotel is clean, quiet, safe, and beautifully designed. The restaurant food was outstanding, and the spa was one of the best I’ve experienced. Their activities were fun and well-organized, and they were always happy to accommodate special requests. The location is perfect—walkable, close to shops and attractions, and easy access to the airport. A truly unforgettable stay!
The JW Marriott Cusco was incredible! The staff were beyond hospitable and made us feel so welcome. The hotel is clean, quiet, safe, and beautifully designed. The restaurant food was outstanding, and the spa was one of the best I’ve experienced. Their activities were fun and well-organized, and they were always happy to accommodate special requests. The location is perfect—walkable, close to shops and attractions, and easy access to the airport. A truly unforgettable stay!
6
Victor
Aug 25, 2025
·
Stayed 2 nights
Unfortunately the front desk team told me (at check in and also at check out) that they would not report my points to Marriott earned for my stay because I did the reservation and paid through Expedia. Honestly speaking, they made me feel as if I had done bad. I think this was utterly wrong because Expedia works as a travel agent and Marriott receives my payment. Also, they did not give me any perk when checking in despute I am a Marriott Platinum Elite member
Unfortunately the front desk team told me (at check in and also at check out) that they would not report my points to Marriott earned for my stay because I did the reservation and paid through Expedia. Honestly speaking, they made me feel as if I had done bad. I think this was utterly wrong because Expedia works as a travel agent and Marriott receives my payment. Also, they did not give me any perk when checking in despute I am a Marriott Platinum Elite member
10
Stephanie
Nov 23, 2025
·
Stayed 2 nights
Beautiful hotel. Excellent service. They arranged for our transportation. We arrived in the middle of the night and the staff was attentive, helpful and responsive to us as of it were the middle of the day. They even offered and provided bag meals for our early departure to Machu Picchu. I would stay here again and I would highly recommend this hotel to others.
Beautiful hotel. Excellent service. They arranged for our transportation. We arrived in the middle of the night and the staff was attentive, helpful and responsive to us as of it were the middle of the day. They even offered and provided bag meals for our early departure to Machu Picchu. I would stay here again and I would highly recommend this hotel to others.
10
carlos
May 22, 2025
·
Stayed 2 nights
Everything and everyone in this place was outstanding! Staff were friendly and very efficient. They will accommodate any special request with promptness and kindness. Special shout out to Paloma at the front desk. The spa was relaxing and clean. Breakfast buffet was delicious offering a large variety of local and international options. The building used to be a colonial convent build upon the foundations of an Inca building. The result is impressive, charming and unique. They offer several complimentary activities for guests. Recommend the two we did; a tour of the hotel (35 min) which is available every evening, explaining the history and architecture of the building and the pisco sour class, which was fun. The location is perfect, walking distance from main shopping and dinning places in Cuzco. Will definitely return.
Everything and everyone in this place was outstanding! Staff were friendly and very efficient. They will accommodate any special request with promptness and kindness. Special shout out to Paloma at the front desk. The spa was relaxing and clean. Breakfast buffet was delicious offering a large variety of local and international options. The building used to be a colonial convent build upon the foundations of an Inca building. The result is impressive, charming and unique. They offer several complimentary activities for guests. Recommend the two we did; a tour of the hotel (35 min) which is available every evening, explaining the history and architecture of the building and the pisco sour class, which was fun. The location is perfect, walking distance from main shopping and dinning places in Cuzco. Will definitely return.
10
Maria
Sep 3, 2024
·
Stayed 3 nights
The service at this hotel is world class and probably one of the best on the planet. The service was personalized and in particular, the paramedics were readily available to help my sick son. Thanks to the staff for making our stay memorable.
The service at this hotel is world class and probably one of the best on the planet. The service was personalized and in particular, the paramedics were readily available to help my sick son. Thanks to the staff for making our stay memorable.
10
Karen
Jul 2, 2025
·
Stayed 1 night
This beautiful hotel was built around an historic cloister and ancient walls and items were preserved, even a historic walking tour of the property was complimentary. It is located in the heart of Cusco, two blocks from the main square. The staff made our stay so memorable. They were efficient, friendly and attentive, in all areas.
This beautiful hotel was built around an historic cloister and ancient walls and items were preserved, even a historic walking tour of the property was complimentary. It is located in the heart of Cusco, two blocks from the main square. The staff made our stay so memorable. They were efficient, friendly and attentive, in all areas.
10
Timothy
May 26, 2024
·
Stayed 2 nights
I could not be more impressed with this hotel. I chose JW Marriot in Cusco to celebrate my successful proposal with my now fiance. This hotel absolutely blew our minds and surpassed any expectation we had for hotels! I now have a new standard for what a hotel should be. The property is perfect, it's so clean I would have no trouble eating off the floor and our room was fantastic. The spa is beautiful, the food was excellent and the drinks were superb. All that being said, the absolute best part of our stay here was the staff. Every single person we interacted with were kind, attentive, and went far above and beyond what we would expect from them. They seemed genuinely happy to do their job and i cannot praise the staff enough for makimg our celebration so wonderful and special. We will never forget our stay at this hotel. The only thing that we were a little sad about was that the massage staff was booked out through the weekend so we were not able to secure an appointment for a deep tissue massage after our grueling 8 day hike through the Andes. I suppose that might be because they are also great at their jobs like the rest of the staff. Thank you soooo much for an experience we will never forget!!
I could not be more impressed with this hotel. I chose JW Marriot in Cusco to celebrate my successful proposal with my now fiance. This hotel absolutely blew our minds and surpassed any expectation we had for hotels! I now have a new standard for what a hotel should be. The property is perfect, it's so clean I would have no trouble eating off the floor and our room was fantastic. The spa is beautiful, the food was excellent and the drinks were superb. All that being said, the absolute best part of our stay here was the staff. Every single person we interacted with were kind, attentive, and went far above and beyond what we would expect from them. They seemed genuinely happy to do their job and i cannot praise the staff enough for makimg our celebration so wonderful and special. We will never forget our stay at this hotel. The only thing that we were a little sad about was that the massage staff was booked out through the weekend so we were not able to secure an appointment for a deep tissue massage after our grueling 8 day hike through the Andes. I suppose that might be because they are also great at their jobs like the rest of the staff. Thank you soooo much for an experience we will never forget!!
10
Nicolas
Jul 9, 2025
·
Stayed 2 nights
Probably the best customer service I’ve had anywhere. They can solve any problem and are extremely friendly and courteous. Hotel is beautiful and the food was great!
Probably the best customer service I’ve had anywhere. They can solve any problem and are extremely friendly and courteous. Hotel is beautiful and the food was great!
10
Humberto
Oct 16, 2024
·
Stayed 2 nights
Congratulations to everyone that works in this beautiful hotel, everyone does an excellent job. Alejandro, Angel, Oscar y Wilber… Todos excelente!
Congratulations to everyone that works in this beautiful hotel, everyone does an excellent job. Alejandro, Angel, Oscar y Wilber… Todos excelente!
10
Tiago
Feb 15, 2026
·
Stayed 1 night
Exceptional hotel and service. The staff were warm, professional, and attentive throughout our stay. Beautiful property, spotless and comfortable room, and excellent bed quality. The restaurant and breakfast were outstanding. We were celebrating our wedding anniversary, and the team made it truly special.
Exceptional hotel and service. The staff were warm, professional, and attentive throughout our stay. Beautiful property, spotless and comfortable room, and excellent bed quality. The restaurant and breakfast were outstanding. We were celebrating our wedding anniversary, and the team made it truly special.
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AI-generated summary based on recent guest reviews
Location
Central and walkable, close to Plaza de Armas and key sights, with easy access to shops and restaurants.
Related guest reviews
10
James
Aug 14, 2025
·
Stayed 2 nights
Close to everything we wanted to see! Very nice hotel with great facilities. Best parts were the breakfast in the morning and the pisco sour class at the bar!!
Close to everything we wanted to see! Very nice hotel with great facilities. Best parts were the breakfast in the morning and the pisco sour class at the bar!!
10
Sulochana
Jul 10, 2024
·
Stayed 3 nights
The hotel is located in a bustling part of town. Plenty to see and do within a 10min walk.
The hotel is located in a bustling part of town. Plenty to see and do within a 10min walk.
10
Ahmad
Jun 29, 2024
·
Stayed 3 nights
Great hotel and great location
Great hotel and great location
10
Alejandro
Aug 14, 2024
·
Stayed 4 nights
Great hotel with a lot of history very well located
Great hotel with a lot of history very well located
10
alberto
Oct 19, 2023
·
Stayed 3 nights
Hermoso edificio colonial, muy comodo y bien ubicado
Hermoso edificio colonial, muy comodo y bien ubicado
10
Julie
Oct 23, 2025
·
Stayed 8 nights
The hotel was the perfect location and choice for our Machu Picchu, Peru trip. The location, facilities were perfect. The staff, with their constant warm Peruvian smiles were amazing, they went above and beyond for us, tending to our every need. A lovely extra was when we visited the very cute and adorable baby alpaca called “Pancheta” who came to the hotel each day.
The hotel was the perfect location and choice for our Machu Picchu, Peru trip. The location, facilities were perfect. The staff, with their constant warm Peruvian smiles were amazing, they went above and beyond for us, tending to our every need. A lovely extra was when we visited the very cute and adorable baby alpaca called “Pancheta” who came to the hotel each day.
10
Karen
Jul 2, 2025
·
Stayed 1 night
This beautiful hotel was built around an historic cloister and ancient walls and items were preserved, even a historic walking tour of the property was complimentary. It is located in the heart of Cusco, two blocks from the main square. The staff made our stay so memorable. They were efficient, friendly and attentive, in all areas.
This beautiful hotel was built around an historic cloister and ancient walls and items were preserved, even a historic walking tour of the property was complimentary. It is located in the heart of Cusco, two blocks from the main square. The staff made our stay so memorable. They were efficient, friendly and attentive, in all areas.
10
Azita
Nov 9, 2024
·
Stayed 1 night
Great location and a beautiful hotel.
Great location and a beautiful hotel.
10
Karina
Jun 19, 2025
·
Stayed 3 nights
The hotel is beautiful and the service is excellent. Breakfast has many fresh options. The location could not be better . A 5 minute walk to Plaza de Armas and many restaurants and shops.
The hotel is beautiful and the service is excellent. Breakfast has many fresh options. The location could not be better . A 5 minute walk to Plaza de Armas and many restaurants and shops.
10
Nassim
Nov 14, 2025
·
Stayed 2 nights
The rooms are spacious and the hotel itself is really beautiful with its early Hispanic style, grand entrance and lovely common spaces. It is also only about 2 minutes walk to the main square of Cuzco.
The rooms are spacious and the hotel itself is really beautiful with its early Hispanic style, grand entrance and lovely common spaces. It is also only about 2 minutes walk to the main square of Cuzco.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is widely described as excellent and varied, and the restaurant and bar are well regarded; boxed breakfasts for early tours are appreciated. Critiques include a cold dining room, limited gluten-free labeling, and a desire for more menu variety.
Related guest reviews
8
Michelle
Oct 12, 2024
·
Stayed 3 nights
We loved this property and stayed twice during our visit to Cusco. The front desk staff and concierge are very helpful and accommodating. My only complaint is that they don't cater to gluten-free visitors. We tried to eat in the bar, and the only option was a salad and the server had to check to see if anything was gluten-free. Unlike many other breakfast buffets worldwide, their items weren't marked if they contained gluten. Despite all of that, we would highly recommend this property.
We loved this property and stayed twice during our visit to Cusco. The front desk staff and concierge are very helpful and accommodating. My only complaint is that they don't cater to gluten-free visitors. We tried to eat in the bar, and the only option was a salad and the server had to check to see if anything was gluten-free. Unlike many other breakfast buffets worldwide, their items weren't marked if they contained gluten. Despite all of that, we would highly recommend this property.
10
Glen
Sep 27, 2024
·
Stayed 2 nights
The hotel was beautiful and the staff very friendly. The resident alpaca Ponchita was a lovely element and the added oxygen in our rooms a qonderful assist for acclimitization (in addition to the plentiful aetisanal coca tea of course). The breakfast was great but I would have liked to see a bit more variety with the restaurant menu. The complimentary pisco sours was a very nice touch.
The hotel was beautiful and the staff very friendly. The resident alpaca Ponchita was a lovely element and the added oxygen in our rooms a qonderful assist for acclimitization (in addition to the plentiful aetisanal coca tea of course). The breakfast was great but I would have liked to see a bit more variety with the restaurant menu. The complimentary pisco sours was a very nice touch.
8
Aurora
Dec 7, 2025
·
Stayed 2 nights
L’hotel è meraviglioso e in ottima posizione e il personale gentile e molto disponibile. Il luogo dove si mangia un po freddo anche in considerazione che ci si mangia e dovrebbe essere più caldo, ma rimane splendido. Unica pecca la festa che stavano organizzando per il martedì sera e che ha precluso degli spazi agli ospiti dell’hotel senza aver avvisato o fatto uno sconto. Per il resto tutto molto bello
L’hotel è meraviglioso e in ottima posizione e il personale gentile e molto disponibile. Il luogo dove si mangia un po freddo anche in considerazione che ci si mangia e dovrebbe essere più caldo, ma rimane splendido. Unica pecca la festa che stavano organizzando per il martedì sera e che ha precluso degli spazi agli ospiti dell’hotel senza aver avvisato o fatto uno sconto. Per il resto tutto molto bello
10
Laura
Nov 5, 2025
·
Stayed 1 night
We had to get a breakfast to go as we were leaving at 3am. The packed breakfast was excellent and the hotel kept our luggage whilst we were in Machu Picchu at no extra cost. The room was immaculate and amenities great. A free pisco sour was a great touch too
We had to get a breakfast to go as we were leaving at 3am. The packed breakfast was excellent and the hotel kept our luggage whilst we were in Machu Picchu at no extra cost. The room was immaculate and amenities great. A free pisco sour was a great touch too
10
David
Sep 6, 2025
·
Stayed 2 nights
Beautiful building and grounds. Fantastic breakfast buffet. Close to downtown square. Amazing hotel overall.
Beautiful building and grounds. Fantastic breakfast buffet. Close to downtown square. Amazing hotel overall.
6
Richard
Nov 27, 2025
·
Stayed 3 nights
Bel hôtel, propre et accueillant. Le seul défaut et que si nous voulons souper à l’hôtel la salle à manger n’est pas chauffée car elle est dans un endroit très froid .
Bel hôtel, propre et accueillant. Le seul défaut et que si nous voulons souper à l’hôtel la salle à manger n’est pas chauffée car elle est dans un endroit très froid .
10
Karina
Jun 19, 2025
·
Stayed 3 nights
The hotel is beautiful and the service is excellent. Breakfast has many fresh options. The location could not be better . A 5 minute walk to Plaza de Armas and many restaurants and shops.
The hotel is beautiful and the service is excellent. Breakfast has many fresh options. The location could not be better . A 5 minute walk to Plaza de Armas and many restaurants and shops.
10
Tiago
Feb 15, 2026
·
Stayed 1 night
Exceptional hotel and service. The staff were warm, professional, and attentive throughout our stay. Beautiful property, spotless and comfortable room, and excellent bed quality. The restaurant and breakfast were outstanding. We were celebrating our wedding anniversary, and the team made it truly special.
Exceptional hotel and service. The staff were warm, professional, and attentive throughout our stay. Beautiful property, spotless and comfortable room, and excellent bed quality. The restaurant and breakfast were outstanding. We were celebrating our wedding anniversary, and the team made it truly special.
10
D
Oct 3, 2024
·
Stayed 2 nights
Really lovely hotel in the ♡ of Cusco. Easy to walk to many of the main tourist destinations. Staff were courteous and helpful. Some great free experiences, eg pisco sour making. Food in restaurant delicious. All the amenities and services you’d expect from this level of hotel. They were super helpful with early morning breakfasts for trail trips and luggage storage.
Really lovely hotel in the ♡ of Cusco. Easy to walk to many of the main tourist destinations. Staff were courteous and helpful. Some great free experiences, eg pisco sour making. Food in restaurant delicious. All the amenities and services you’d expect from this level of hotel. They were super helpful with early morning breakfasts for trail trips and luggage storage.
10
Pierre
Oct 29, 2025
·
Stayed 1 night
Excellent Hotel, nous avons passé une super nuit, la literie est excellente, et la chambre était très propre. Nous avons fait un massage en couple qui était exceptionnel du début jusqu’à la fin et le spa et très sympa. Le petit déjeuner était juste incroyable, je n’ai jamais vu un petit déjeuner comme ça dans un Marriott… Vraiment nous étions choqués de ce petit déjeuner extraordinaire. Le personnel d’accueil est très accueillant et sympathique et souriant. Parfait du début jusqu’à la fin
Excellent Hotel, nous avons passé une super nuit, la literie est excellente, et la chambre était très propre. Nous avons fait un massage en couple qui était exceptionnel du début jusqu’à la fin et le spa et très sympa. Le petit déjeuner était juste incroyable, je n’ai jamais vu un petit déjeuner comme ça dans un Marriott… Vraiment nous étions choqués de ce petit déjeuner extraordinaire. Le personnel d’accueil est très accueillant et sympathique et souriant. Parfait du début jusqu’à la fin
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AI-generated summary based on recent guest reviews
10
Roine
3 weeks ago
·
Stayed 4 nights
Perfect home base while in Cusco
Perfect home base while in Cusco
4
Ariella
Sep 19, 2026
·
Stayed 3 nights
Firstly we were not given the room we booked. Secondly the policy of the hotel is that rooms can be cleaned up to 5pm. So the room was never serviced when we returned from our outings. Thirdly we were advised that we were going to get a refund of 1 night and then they told us no we would only get our booking fee back. We were really looking forward to staying at the hotel and left very disappointed
Firstly we were not given the room we booked. Secondly the policy of the hotel is that rooms can be cleaned up to 5pm. So the room was never serviced when we returned from our outings. Thirdly we were advised that we were going to get a refund of 1 night and then they told us no we would only get our booking fee back. We were really looking forward to staying at the hotel and left very disappointed
10
hillary
Aug 23, 2026
·
Stayed 4 nights
Beautiful hotel in center of Cusco can walk to shops and restaurants. Beautiful buffet breakfast, all around wonderful !
Beautiful hotel in center of Cusco can walk to shops and restaurants. Beautiful buffet breakfast, all around wonderful !
8
Prakash
Aug 20, 2026
·
Stayed 1 night
Had problem checking out...otherwise I love all the JW properties..but must say this wasn't the best
Had problem checking out...otherwise I love all the JW properties..but must say this wasn't the best
10
roberto
Jul 28, 2026
·
Stayed 4 nights
The only situation was that the shower was very difficult to regulate the temperature, going from super hot to cold. We complained about it, a staff went to fix it, but it continued with problems
The only situation was that the shower was very difficult to regulate the temperature, going from super hot to cold. We complained about it, a staff went to fix it, but it continued with problems
FAQs about JW Marriott El Convento Cusco
What type of breakfast is offered and what are the serving hours?
A complimentary full breakfast is served daily from 6:00 AM to 10:00 AM, included for up to 2 guests. Additional guests may incur breakfast fees.
Does the property allow pets?
No pets or service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is at 14:00 and check-out is at 10:00. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. Specific features for rooms and bathrooms are not detailed.
Where is the property located in relation to key landmarks?
The hotel is located in Cusco's historic center, within a 5-minute walk of Plaza de Armas and Gato's Market. It is approximately 5.1 km from Alejandro Velasco Astete Intl. Airport.
Does the property have a swimming pool?
Yes, there is an indoor swimming pool available for guests.
What are the policies for guests staying with children?
Children under 18 are generally not allowed to stay without a parent or legal guardian. Children may not be eligible for complimentary breakfast.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-06: 362.6910443652649USD
- 2026-11-07: 362.6910443652649USD
- 2026-11-08: 421.78497788919066USD
- 2026-11-09: 367.696928118988USD
- 2026-11-10: 417.961121116333USD
- 2026-11-11: 398.2686312128906USD
- 2026-11-12: 399.67057256341553USD
- 2026-11-13: 400.2550039300232USD
- 2026-11-14: 405.6756465250854USD
- 2026-11-15: 386.43288405880736USD
- 2026-11-16: 316.7389418527222USD
- 2026-11-17: 336.621582USD
- 2026-11-18: 314.7405954529724USD
- 2026-11-19: 372.3842166698914USD
- 2026-11-20: 281.7677608005981USD
- 2026-11-21: 271.77599478570556USD
- 2026-11-22: 294.7570634231873USD
- 2026-11-23: 303.749639230133USD
- 2026-11-24: 354.3799479831848USD
- 2026-11-25: 361.9016997484131USD
- 2026-11-26: 295.7662203612671USD
- 2026-11-27: 287.7628340159912USD
- 2026-11-28: 287.7628340159912USD
- 2026-11-29: 294.7570634231873USD
- 2026-11-30: 295.7662203612671USD
- 2026-12-01: 345.747024864624USD
- 2026-12-02: 363.000795370697USD
- 2026-12-03: 361.9016997484131USD
- 2026-12-04: 310.7438686373291USD
- 2026-12-05: 362.1171239870911USD
- 2026-12-06: 311.74305884527587USD
- 2026-12-07: 379.48722970495606USD
- 2026-12-08: 310.7438686373291USD
- 2026-12-09: 310.7438686373291USD
- 2026-12-10: 367.43714682879636USD
- 2026-12-11: 325.731517659668USD
- 2026-12-12: 373.9917515935364USD
- 2026-12-13: 325.731517659668USD
- 2026-12-14: 371.56558415322877USD
- 2026-12-15: 368.6241741828003USD
- 2026-12-16: 302.7504490221863USD
- 2026-12-17: 312.74221503707884USD
- 2026-12-18: 380.58632532724USD
- 2026-12-19: 382.78448255566406USD
- 2026-12-20: 312.74221503707884USD
- 2026-12-21: 380.58632532724USD
- 2026-12-22: 381.6854209495239USD
- 2026-12-23: 311.74305884527587USD
- 2026-12-24: 376.6895379420776USD
- 2026-12-25: 472.12087691766357USD
- 2026-12-26: 404.6664555708618USD
- 2026-12-27: 381.6854209495239USD
- 2026-12-28: 462.3988929392395USD
- 2026-12-29: 399.67057256341553USD
- 2026-12-30: 1254.6758034349366USD
- 2026-12-31: 477.3066040236511USD
- 2027-01-01: 701.5218048242798USD
- 2027-01-02: 486.51599873117067USD
- 2027-01-03: 337.7216300743103USD
- 2027-01-04: 384.9826738002319USD
- 2027-01-05: 293.75787321524047USD
- 2027-01-06: 291.75952681549074USD
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The room rate includes breakfast for up to to 2 guests. Breakfast fees apply for additional guests.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
- According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
- Children may not be eligible for complimentary breakfast.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business details
Property registration number 20334766714
Popular amenities
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service
Tour Desk
Services
Business Center
Tour Desk
Dry Cleaning
Banquet Facilities
Safe-Deposit Box
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Garden
Pool Indoor
Pool (Indoor)
Outdoor Furniture
Terrace
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Massage
Spa & Wellness Centre
Body Treatments
Facial Treatments
Breakfast in the Room
Family Room
Wheelchair Accessible (Limited)
Parking
Airport shuttle
Internet
Free Wi-Fi