Name: Fairfield by Marriott Inn & Suites Kingsport
Address: 2485 South Wilcox Drive, Kingsport, Tennessee, United States of America, Kingsport, Tennessee, US
Price range: $145–$253 per night
Rating: 9.05

What guests think

Across reviews of Fairfield by Marriott Inn & Suites Kingsport, travelers consistently praise clean, modern rooms and friendly staff, with many finding stays comfortable and quiet and appreciating the hotel's convenient location near highways and downtown Kingsport.

Common drawbacks include very soft pillows, occasional mattress discomfort, and housekeeping that is not daily or feels inconsistent. Facilities feedback notes a very small indoor pool and mixed opinions on the fitness room, and there is no on site restaurant. Breakfast ranges from plentiful and tasty to limited or not hot. Overall, it's a practical base if you don't need extensive facilities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

A very small indoor pool is a recurring comment. Opinions on the gym range from well equipped to lacking.

Related guest reviews

10

Ashley

Mar 8, 2024

·

Stayed 4 nights

The staff were so incredibly lovely! It was like being taken care of my the good side of the family. Breakfast was delicious, coffee was hot, the room was comfortable and clean, the pool and weight room were really nice. Overall it was an excellent stay!

10

Monikka

Jun 2, 2025

·

Stayed 2 nights

I stayed here for a basketball tournament. Hotel was full of kids who wanted to get in the pool. The pool is very very small. Everything else was great. Breakfast was really good. Staff was very friendly

8

ARVEL

Jan 5, 2024

·

Stayed 7 nights

Workout area was not well equipped. Breakfast had very limited selections and not items were barely warm including the coffee

8

Kathy Ann

Sep 11, 2024

·

Stayed 1 night

I drove in for an out posting surgery so this was close to my doctor. This hotel appears new and is clean and nice. Only thing wrong was shower wasn’t hot water. It was warm. We enjoyed the small indoor pool. It was clean. I would stay here again.

10

alison

Jun 27, 2025

·

Stayed 1 night

Friendly staff, clean comfortable room, well equipped gym, great simple breakfast in extremely tidy spacious area

6

Don

Oct 8, 2023

·

Stayed 4 nights

We booked this property specifically to entertain a bunch of kids with the pool during downtime. The photos of the pool are misleading. It’s basically a hot tub

10

Ann Marie

Dec 31, 2024

·

Stayed 1 night

The pool is so tiny. Otherwise a great place to stay. Breakfast (free) was good.

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Cleanliness

Reviews frequently describe the property as very clean. A few note inconsistent or every other day housekeeping and some maintenance issues in bathrooms or fixtures.

Related guest reviews

10

Ernie

Nov 3, 2024

·

Stayed 2 nights

Probably one of the nicest places I’ve stayed!!! Very clean and the staff were all very friendly!!! Room was exceptionally clean and very comfortable.

10

William

Jun 6, 2024

·

Stayed 2 nights

Very clean

8

Lynne

May 30, 2023

·

Stayed 3 nights

The room was clean and convenient. However, it was obvious the shower door had been removed (broken?), the sink stopper is broken and one of the toilet paper holders was broken.

8

Damekia

Nov 29, 2024

·

Stayed 2 nights

Very clean and kept up. Good hotel to stay at. Will definitely book here again when needed

10

Brent

Oct 26, 2024

·

Stayed 1 night

New and clean

8

William

Sep 25, 2023

·

Stayed 4 nights

It was quiet and the staff was friendly. Our room wasn’t very clean though. There was a ketchup packet in the corner on the room, the bathroom floor had dirt streaks in the floor and the shower had hair and spots that needed to be patched up, all on the floor of the shower. We asked for extra pillows (the ones we had were terrible) but they didn’t have any.

10

Nicole

Oct 12, 2024

·

Stayed 2 nights

Very clean

8

David

Jan 26, 2024

·

Stayed 2 nights

Overall property was excellent. Front desk (Alicia) provided exceptional customer service. Disappointed that fresh towels were not provided daily and that information was not provided that rooms are only cleaned/attended every other day. Very pleased with the room itself.

6

Nicole

Oct 14, 2025

·

Stayed 6 nights

The hotel is nice and new but we were extremely disappointed in the bedding. The mattress and pillows are HORRIBLE. It makes a 7 night stay rough on the back. I would not stay here again based on that. Also, housekeeping was very sporadic. Somedays they came and mkst days, they did not. The final day they came and left towels but did nothing else. For the money there are better accommodations in the area.

10

Robert

May 2, 2024

·

Stayed 1 night

Spotlessly, clean. Friendly. Super in every way. Breakfast very good with many options and "free"

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Rooms

Rooms are modern, generally spacious and quiet, with many finding beds comfortable. Recurring critiques mention very soft pillows and occasional mattress discomfort, plus sporadic issues like bright thermostat lights, AC temperature swings, slippery showers, or morning noise near the kitchen.

Related guest reviews

10

Bruce

Jul 22, 2025

·

Stayed 1 night

Very nice hotel. Great front desk staff, large clean room, nice area.

8

Cara

Sep 15, 2023

·

Stayed 1 night

Check in was good. Staff was friendly. Our room was ready and clean. Highlights: - lovely shower, very hot water - "pump" bottle shampoo, conditioner and body wash--saving on waster - lots of fluffy pillows - a "stay-on" fan option for ample white noise, the the location was very quiet - lots of space and light for breakfast time HOT BREAKFAST is a BIG ticket item for stays--when there is actual eggs, breakfast meats, etc. This was the case, we could choose from scrambled eggs, boiled eggs, bacon, sausage (in a biscuit), as well as a variety breads for toast and hot, pre-cooked waffles. The coffee was hot and fresh. The standard "juice" machine with apple and orange. A very robust oatmeal bar as well as yogurt, milk, cereal and fresh fruit. A bit pricier, but a very new and clean hotel. I would choose to stay here again based on this first experience.

10

Kimberly

Mar 25, 2024

·

Stayed 1 night

Lovely stay! Extremely nice front desk attendant. Super clean room with gorgeous mountain view. Comfy bed and linens.

10

Kenneth

Aug 16, 2024

·

Stayed 2 nights

We were behind the kitchen so it was loud at 5 am! But every thing else was great! Comfortable bed, etc!

8

Jo Ellen

Apr 30, 2023

·

Stayed 1 night

Room Comfort: Bed: was hard. Pillows: too soft, flat and retains heat. Room Temperature: AC unit does not hold the temperature. It varied about 3-4 degrees all night. Room was too hot. Bathroom: was clean. Loved the shower! Toiletries: Please consider changing to UNSCENTED toiletries.

6

Nicole

Oct 14, 2025

·

Stayed 6 nights

The hotel is nice and new but we were extremely disappointed in the bedding. The mattress and pillows are HORRIBLE. It makes a 7 night stay rough on the back. I would not stay here again based on that. Also, housekeeping was very sporadic. Somedays they came and mkst days, they did not. The final day they came and left towels but did nothing else. For the money there are better accommodations in the area.

8

Keith

Sep 20, 2025

·

Stayed 1 night

The thermostat light was way way to bright it never dimmed down like most thermostats leaving unbearable trying to sleep. Everything else was great

10

laura

Aug 30, 2023

·

Stayed 2 nights

Beautiful hotel, spacious room

10

William

Oct 13, 2025

·

Stayed 1 night

The room was great. The pillows were to soft for our taste. The shower floor was really slippery and could cause a fall.

10

Diane

Sep 19, 2024

·

Stayed 3 nights

Very comfortable stay. Room was very clean and very comfortable bed. Will definitely stay at Fairfield hotels in the future.

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Service

Staff are widely praised as friendly, helpful, and accommodating at check in and throughout stays. Occasional complaints include a rude interaction and times when the front desk was hard to find overnight.

Related guest reviews

2

Paul

Jun 25, 2024

·

Stayed 1 night

Zach was rude and unkind! Very unhelpful. Will never ever stay here.

6

Connie

May 22, 2025

·

Stayed 4 nights

We were leaving early to catch a flight (4 am). I went to the front desk (there was usually no one there. You had to call out to get someone’s attention) I asked for coffee supplies because the breakfast wouldn’t be available and I was told that they had run out and no room coffee was available. Also, when we got to the room the first day, on our first morning I discovered that the room’s coffee maker was broken. I almost burned myself with the coffee machine.

10

debbie

Jul 1, 2024

·

Stayed 2 nights

The desk clerks were very helpful and friendly. Very nice and would definitely stay here again.

10

Marcelle

Jul 8, 2024

·

Stayed 1 night

High level of cleanliness. Very attentive breakfast staff. Prompt and courteous front desk personnel.

10

Albert

Jan 2, 2025

·

Stayed 4 nights

Front Desk and Breakfast staff very friendly. Options for breakfast were great.

10

Loreen

Nov 14, 2023

·

Stayed 1 night

Comfortable bed - that’s really all that matters, isn’t it? The staff were most accommodating to our late arrival and early departure. Would recommend.

10

Pamela

May 5, 2024

·

Stayed 1 night

Staff is friendly and professional. Room is super clean. Bedsheets are fresh as requested.

10

Amy

Mar 31, 2025

·

Stayed 3 nights

Great people working, friendly and caring. It’s nice to be greeted everyday and have a conversation without feeling like you are a burden. These people are fantastic.

10

Nancy

Jan 8, 2025

·

Stayed 1 night

I booked through a second party app it was a nightmare but the lady at the front desk jumped right in and helped me and I was able to get a room

10

Miranda

May 14, 2024

·

Stayed 1 night

Very nice and clean hotel. Staff was extremely friendly.

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Location

Convenient for interstate access and downtown Kingsport, often quiet, with some mountain views and proximity to Bristol Motor Speedway noted.

Related guest reviews

10

Marcy

Apr 21, 2025

·

Stayed 1 night

Very nice, clean and convenient location. Will definitely stay here again.

10

Bruce

Jul 22, 2025

·

Stayed 1 night

Very nice hotel. Great front desk staff, large clean room, nice area.

10

Randy

Feb 10, 2024

·

Stayed 2 nights

Needed a place to stay for a quick trip. Clean hotel. Perfect location to downtown Kingsport.

10

Kimberly

Mar 25, 2024

·

Stayed 1 night

Lovely stay! Extremely nice front desk attendant. Super clean room with gorgeous mountain view. Comfy bed and linens.

10

William

Dec 20, 2023

·

Stayed 2 nights

Nice hotel. Easy to get to. Quiet.

10

Diane

May 27, 2025

·

Stayed 3 nights

Great hotel, very clean and comfortable. Easy access.

10

Patricia

Oct 12, 2024

·

Stayed 2 nights

Just comfortable in every way. Close to Bristol Motor Speedway!

10

Greg

Oct 22, 2023

·

Stayed 1 night

Quiet but close to restaurants and interstate. Lovely view of the Fall colors on those gorgeous mountains

10

rachelle

Nov 18, 2024

·

Stayed 1 night

We chose this site because it was our modeay point to Hilton Head, and were pleased it was near a Moose Lodge.

10

Marie

Jun 11, 2025

·

Stayed 1 night

Cleanliness, convenient

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Dining

Breakfast is often praised for variety and quality, but several guests found it limited or not hot, and coffee or supplies occasionally fell short. There is no on site restaurant, and dinner options on site are limited.

Related guest reviews

6

Connie

May 22, 2025

·

Stayed 4 nights

We were leaving early to catch a flight (4 am). I went to the front desk (there was usually no one there. You had to call out to get someone’s attention) I asked for coffee supplies because the breakfast wouldn’t be available and I was told that they had run out and no room coffee was available. Also, when we got to the room the first day, on our first morning I discovered that the room’s coffee maker was broken. I almost burned myself with the coffee machine.

8

Joshua

Feb 28, 2025

·

Stayed 1 night

Everything was really nice and clean. Only complaint is the breakfast was trash!

10

Monikka

Jun 2, 2025

·

Stayed 2 nights

I stayed here for a basketball tournament. Hotel was full of kids who wanted to get in the pool. The pool is very very small. Everything else was great. Breakfast was really good. Staff was very friendly

8

ARVEL

Jan 5, 2024

·

Stayed 7 nights

Workout area was not well equipped. Breakfast had very limited selections and not items were barely warm including the coffee

10

Albert

Jan 2, 2025

·

Stayed 4 nights

Front Desk and Breakfast staff very friendly. Options for breakfast were great.

8

Cara

Sep 15, 2023

·

Stayed 1 night

Check in was good. Staff was friendly. Our room was ready and clean. Highlights: - lovely shower, very hot water - "pump" bottle shampoo, conditioner and body wash--saving on waster - lots of fluffy pillows - a "stay-on" fan option for ample white noise, the the location was very quiet - lots of space and light for breakfast time HOT BREAKFAST is a BIG ticket item for stays--when there is actual eggs, breakfast meats, etc. This was the case, we could choose from scrambled eggs, boiled eggs, bacon, sausage (in a biscuit), as well as a variety breads for toast and hot, pre-cooked waffles. The coffee was hot and fresh. The standard "juice" machine with apple and orange. A very robust oatmeal bar as well as yogurt, milk, cereal and fresh fruit. A bit pricier, but a very new and clean hotel. I would choose to stay here again based on this first experience.

8

Sean

Aug 11, 2024

·

Stayed 1 night

The staff was phenomenal, taking care of our needs with two guests needing accessibility options. The room was clean, although part of the floorboards in the bathroom was separating from the wall. The breakfast was not great - the scrambled eggs were inedible, but at least the hard-boiled egg made up for it.

10

Marisol

Jul 27, 2025

·

Stayed 13 nights

I liked all of the amenities the hotel had to offer. The only complaint was not enough options for dinner.

10

Robert

May 2, 2024

·

Stayed 1 night

Spotlessly, clean. Friendly. Super in every way. Breakfast very good with many options and "free"

10

Malhar

Nov 23, 2024

·

Stayed 3 nights

There is not restaurant inside the hotel.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $184	10 $219	11 $167	12 $168
13 $185	14 $232	15 $221	16 $219	17 $251	18	19
20 $165	21 $145	22 $177	23 $187	24 $168	25 $219	26 $200
27 $145	28 $145	29 $155	30 $166

Su	Mo	Tu	We	Th	Fr	Sa
				1 $187	2 $253	3 $240
4 $156	5 $145	6 $166	7 $166	8 $168	9 $199	10 $189
11 $145	12 $145	13 $166	14 $166	15 $156	16	17 $211
18 $156	19 $177	20 $222	21 $197	22 $166	23 $232	24 $189
25 $145	26 $208	27 $240	28 $176	29 $145	30 $145	31 $145

Fairfield by Marriott Inn & Suites Kingsport

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