CASTLE ROCK
From
$90
/ night
Select dates to see prices and availability
From
$90
/ night
About this property
This motel features designated smoking areas and snowboarding on site.
Amenities
This motel features designated smoking areas and snowboarding on site.
Business amenities
The front desk is staffed during limited hours. Free self parking is available onsite.
Rooms
Stay in one of 21 guestrooms featuring Smart televisions. Cable programming and smart speakers are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include complimentary bottled water and blackout drapes/curtains, and housekeeping is provided daily.
Location
With a stay at Castle Rock in Flagstaff, you'll be a 1-minute drive from Northern Arizona University and 6 minutes from Lowell Observatory. This ski motel is 14.8 mi (23.7 km) from Arizona Snowbowl and 12.3 mi (19.8 km) from Oak Creek Canyon.
What's nearby
Riordon Mansion(0.2 miles)
Northern Arizona University(0.3 miles)
High Country Conference Center(0.9 miles)
Mother Road Brewing Company(1 miles)
Flagstaff City Hall(1.2 miles)
Flagstaff Visitor Center(1.2 miles)
Flagstaff Convention and Visitors Bureau(1.2 miles)
Orpheum Theater(1.2 miles)
Heritage Square(1.3 miles)
Doris Harper White Community Playhouse(1.3 miles)
Walkup Skydome(1.3 miles)
Flagstaff Symphony Orchestra(1.3 miles)
West of the Moon Gallery(1.3 miles)
Theatrikos Theatre(1.3 miles)
Thorpe Park(1.5 miles)
Flagstaff Pulliam Field (FLG)(4.6 miles)
Sedona, AZ (SDX)(30.8 miles)
Location
1313 S Milton Rd, Flagstaff, Arizona, United States of America
Riordon Mansion (0.2 miles)
Northern Arizona University (0.3 miles)
High Country Conference Center (0.9 miles)
Mother Road Brewing Company (1 miles)
Flagstaff City Hall (1.2 miles)
Flagstaff Visitor Center (1.2 miles)
Room options
5
Luxury Room
Room details
2 Queen Beds
Sleeps 4
HeatingWi-Fi (Free)Smart TV
19
Classic Room
Room details
2 Queen Beds
Sleeps 4
HeatingWi-Fi (Free)Smart TV
3
Family Room
Room details
2 Queen Beds
Sleeps 4
HeatingWi-Fi (Free)Smart TV
2
Basic Room
Room details
1 Queen Bed
Sleeps 2
HeatingWi-Fi (Free)Smart TV
4
Exclusive Single Room
Room details
1 King Bed
Sleeps 2
HeatingWi-Fi (Free)Smart TV
3
Executive Room
Room details
1 King Bed
Sleeps 2
HeatingWi-Fi (Free)Smart TV
7
Royal Room
Room details
1 King Bed
Sleeps 2
HeatingWi-Fi (Free)Smart TV
Guest reviews of CASTLE ROCK
8.9
Fabulous
Based on 403 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews of CASTLE ROCK, travellers consistently praise very clean, recently renovated rooms and genuinely attentive, family-run service, while noting a convenient location near restaurants and NAU that works well for simple, good-value stopovers.
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What guests think
Across recent reviews of CASTLE ROCK, travellers consistently praise very clean, recently renovated rooms and genuinely attentive, family-run service, while noting a convenient location near restaurants and NAU that works well for simple, good-value stopovers.
It is an updated older motel with few frills; many note no onsite breakfast and frequently no in‑room coffee or microwave, though Wi‑Fi and parking are available. Recurring drawbacks include thin walls and road or construction noise, strong air‑freshener scents or odors in some rooms, and occasional low water pressure or heating and A/C quirks. Overall, it suits short, no‑frills visits and overnight stops.
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AI-generated summary based on recent guest reviews
Facilities
Facilities are simple: Wi‑Fi and on‑site parking are available, and TVs offer cable or streaming. Several reviews note no onsite breakfast and frequently no in‑room coffee or microwave; a few rooms had coffee makers or one was provided on request.
Related guest reviews
6
Colleen
Oct 21, 2024
·
Stayed 1 night
Shower from the ceiling was weird - needs a handheld to rinse out hair. No staff in office but they were fairly quick to arrive; no microwave; couldn't figure out TV or which internet to use. No dining area or small table except folding table in room. Major traffic noise.
Shower from the ceiling was weird - needs a handheld to rinse out hair. No staff in office but they were fairly quick to arrive; no microwave; couldn't figure out TV or which internet to use. No dining area or small table except folding table in room. Major traffic noise.
6
Amy
Sep 5, 2023
·
Stayed 1 night
The prices were way too high for this level of property. But, it's what the market would bear. For this price, though, not to offer any breakfast or even coffee - either in the room or lobby - is pretty sad. There is a Starbucks right next door, but shouldn't have to get dressed and go somewhere else to get coffee in the morning. Usually only casinos do this so you will go down and gamble. This was strange for this type of property.
The prices were way too high for this level of property. But, it's what the market would bear. For this price, though, not to offer any breakfast or even coffee - either in the room or lobby - is pretty sad. There is a Starbucks right next door, but shouldn't have to get dressed and go somewhere else to get coffee in the morning. Usually only casinos do this so you will go down and gamble. This was strange for this type of property.
10
Heather
Jun 24, 2024
·
Stayed 1 night
The check-in process was quick and friendly. I arrived before 3 and my room was not quite ready. I returned later to get my key. I was escorted to my room and shown how to use everything. The gentleman confirmed I was happy with the space and I was. The room was very clean. No desk but a chair provided to I could do a little work on my laptop on the bathroom sink counter. I missed having coffee but there is a Starbucks next door that opens very early. The bed was comfortable but I did not care for the pillows.
The check-in process was quick and friendly. I arrived before 3 and my room was not quite ready. I returned later to get my key. I was escorted to my room and shown how to use everything. The gentleman confirmed I was happy with the space and I was. The room was very clean. No desk but a chair provided to I could do a little work on my laptop on the bathroom sink counter. I missed having coffee but there is a Starbucks next door that opens very early. The bed was comfortable but I did not care for the pillows.
10
Douglas
May 9, 2023
·
Stayed 2 nights
The Castle Rock Hotel looks a bit dated on the outside, but everything is very clean, the beds are comfortable and the rooms are small, but extremely efficiently laid out to maximize space. Good Cable TV and WiFi, parking and very close proximity to the entrance at NAU. The management is also very friendly and accommodating. I loved it!
The Castle Rock Hotel looks a bit dated on the outside, but everything is very clean, the beds are comfortable and the rooms are small, but extremely efficiently laid out to maximize space. Good Cable TV and WiFi, parking and very close proximity to the entrance at NAU. The management is also very friendly and accommodating. I loved it!
10
James
Jun 28, 2023
·
Stayed 1 night
Older motel on old Route 66. We were surprised at the cleanliness of the remodeled rooms. Although it is located on a fairly busy road the room was quiet and comfortable There was no coffee maker in the room but the motel is situated between a McDonalds and Starbucks. What else would we need? I would definitely recommend this motel as a great place to stay in Flagstaff.
Older motel on old Route 66. We were surprised at the cleanliness of the remodeled rooms. Although it is located on a fairly busy road the room was quiet and comfortable There was no coffee maker in the room but the motel is situated between a McDonalds and Starbucks. What else would we need? I would definitely recommend this motel as a great place to stay in Flagstaff.
6
Dennis
Jul 27, 2023
·
Stayed 3 nights
Bare bones comfort. Room was adequate to lay your head down. Clean. No microwave or coffee pot.
Bare bones comfort. Room was adequate to lay your head down. Clean. No microwave or coffee pot.
10
Alison
Aug 28, 2023
·
Stayed 1 night
Rating this hotel has are well deserved. Price much lower than anywhere else. It may look older from the outside, but rooms are very clean and comfortable. Bed linens/pillows were plentiful, bathroom was spotless and towels large, fluffy and very clean and white. I was escorted to room after check in and shown how to work AC/heat, cable TV, lights etc and asked to make sure room was to my liking. They have free wifi, HBO and a ton of TV channels if wanted. No problem and no charge for parking. Checkout was fast and easy. Highly recommend Castle Rock. Family owned and operated and their pride shows in the rooms and service.l
Rating this hotel has are well deserved. Price much lower than anywhere else. It may look older from the outside, but rooms are very clean and comfortable. Bed linens/pillows were plentiful, bathroom was spotless and towels large, fluffy and very clean and white. I was escorted to room after check in and shown how to work AC/heat, cable TV, lights etc and asked to make sure room was to my liking. They have free wifi, HBO and a ton of TV channels if wanted. No problem and no charge for parking. Checkout was fast and easy. Highly recommend Castle Rock. Family owned and operated and their pride shows in the rooms and service.l
8
Darryl
Nov 15, 2023
·
Stayed 2 nights
Only downfall was no coffee service or microwave in room.
Only downfall was no coffee service or microwave in room.
8
Jose
Jul 30, 2024
·
Stayed 1 night
This was a good place to stay. The bed was comfortable and the room spacious. The air conditioner was quiet, which has been a rare experience for us in hotels! The sink was located outside the bathroom and was surrounded by a large countertop, which I liked. The shower was large, too. However, there were no cups or an ice bucket in the room, so something to be aware if that's something you want, and the refrigerator was off, so it's necessary to turn that on if you need to use it. The hotel is close to several restaurants and stores. We were there on a weeknight, and we noticed some of the nearby restaurants closed rather early in the evening.
This was a good place to stay. The bed was comfortable and the room spacious. The air conditioner was quiet, which has been a rare experience for us in hotels! The sink was located outside the bathroom and was surrounded by a large countertop, which I liked. The shower was large, too. However, there were no cups or an ice bucket in the room, so something to be aware if that's something you want, and the refrigerator was off, so it's necessary to turn that on if you need to use it. The hotel is close to several restaurants and stores. We were there on a weeknight, and we noticed some of the nearby restaurants closed rather early in the evening.
10
Brian
May 13, 2024
·
Stayed 1 night
Renovated and very clean. Nice beds. Owner was very nice and gave a tour of the room to explain how to use the heater controls. Coffee in the room, however it is located between a Starbucks and McDonalds so it's a 1 minute walk for other coffee if thats your thing. Will definitely stay here again.
Renovated and very clean. Nice beds. Owner was very nice and gave a tour of the room to explain how to use the heater controls. Coffee in the room, however it is located between a Starbucks and McDonalds so it's a 1 minute walk for other coffee if thats your thing. Will definitely stay here again.
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews overwhelmingly praise immaculate rooms and updated bathrooms; housekeeping and maintenance are noted as excellent. A minority reported strong air‑freshener scents or unpleasant odors.
Related guest reviews
10
Amy
Nov 27, 2025
·
Stayed 1 night
Friendly staff, clean room, convenient location! No complaints all.
Friendly staff, clean room, convenient location! No complaints all.
10
Tyler
Jun 27, 2025
·
Stayed 1 night
Nice and clean rooms, cozy and quiet at night.
Nice and clean rooms, cozy and quiet at night.
10
Jennifer
Nov 23, 2023
·
Stayed 1 night
The room was very clean, the people were friendly, and it was the best room for the money.
The room was very clean, the people were friendly, and it was the best room for the money.
6
Noreen
Oct 12, 2024
·
Stayed 1 night
The 2nd floor room was appreciated. The room had an overwhelming smell of freshener. It was overpowering. We almost asked for a room change. That should be toned down.
The 2nd floor room was appreciated. The room had an overwhelming smell of freshener. It was overpowering. We almost asked for a room change. That should be toned down.
10
Mia
Nov 26, 2025
·
Stayed 1 night
Impeccably clean, clear attention to details and amenities offered. Very kind and helpful staff even though we arrived after hours and they reopened just for us. I was able to fit in the parking lot with my trailer, but there are only a couple spots for larger vehicles so be mindful you may need to find parking elsewhere if they are full. Still, this was a five star venue on a budget. I’d stay again.
Impeccably clean, clear attention to details and amenities offered. Very kind and helpful staff even though we arrived after hours and they reopened just for us. I was able to fit in the parking lot with my trailer, but there are only a couple spots for larger vehicles so be mindful you may need to find parking elsewhere if they are full. Still, this was a five star venue on a budget. I’d stay again.
10
Linda
Mar 10, 2024
·
Stayed 1 night
Sparkling clean
Sparkling clean
10
CLIFFORD
Mar 29, 2023
·
Stayed 1 night
Extremely neat, clean, newly renovated room with a huge sparkling clean bathroom. This room could have used a few USB ports for charging but this is a minor thing. The owner was very nice and friendly, all in all a good place to stay in Flagstaff.
Extremely neat, clean, newly renovated room with a huge sparkling clean bathroom. This room could have used a few USB ports for charging but this is a minor thing. The owner was very nice and friendly, all in all a good place to stay in Flagstaff.
10
Yolanda
Nov 12, 2024
·
Stayed 3 nights
This place was so cute and super clean! As soon we walked in it smelled clean something that is so rare. The bed was comfortable also smelled clean! The staff was super friendly and helpful. The location was perfect, 8 minutes from downtown and there were nearby restaurants to eat. Highly recommend
This place was so cute and super clean! As soon we walked in it smelled clean something that is so rare. The bed was comfortable also smelled clean! The staff was super friendly and helpful. The location was perfect, 8 minutes from downtown and there were nearby restaurants to eat. Highly recommend
2
Stephen
Oct 25, 2024
·
Stayed 2 nights
The room smelled horrible. Every time the air conditioner kicked on, an overpowering air freshener smell was expelled into the room. We left at 2 am to find another hotel. We returned to check out after one night of a 2-night stay. We paid in advance, and a refund was refused. Hotels.com was unable to get us a refund. I would never stay here again. I will never book through a third-party site again. Lessons learned.
The room smelled horrible. Every time the air conditioner kicked on, an overpowering air freshener smell was expelled into the room. We left at 2 am to find another hotel. We returned to check out after one night of a 2-night stay. We paid in advance, and a refund was refused. Hotels.com was unable to get us a refund. I would never stay here again. I will never book through a third-party site again. Lessons learned.
8
Sydni
Sep 26, 2025
·
Stayed 2 nights
Extremely clean, everything seemed brand new. I've never been in a cleaner hotel room! Bed was comfortable with lots of pillows. One thing we noted was that the walls were super thin. We could hear every word of a normal-volume phone conversation in the next room. This could be a problem if you had noisy neighbors, but was fine during our stay.
Extremely clean, everything seemed brand new. I've never been in a cleaner hotel room! Bed was comfortable with lots of pillows. One thing we noted was that the walls were super thin. We could hear every word of a normal-volume phone conversation in the next room. This could be a problem if you had noisy neighbors, but was fine during our stay.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are recently renovated with modern touches like rainfall showers and comfortable beds; several guests found them quiet, though some noted thin walls or traffic and construction noise. Occasional drawbacks include limited furniture or desk space and low water pressure or heating and A/C quirks.
Related guest reviews
6
Colleen
Oct 21, 2024
·
Stayed 1 night
Shower from the ceiling was weird - needs a handheld to rinse out hair. No staff in office but they were fairly quick to arrive; no microwave; couldn't figure out TV or which internet to use. No dining area or small table except folding table in room. Major traffic noise.
Shower from the ceiling was weird - needs a handheld to rinse out hair. No staff in office but they were fairly quick to arrive; no microwave; couldn't figure out TV or which internet to use. No dining area or small table except folding table in room. Major traffic noise.
8
Mark
Mar 29, 2023
·
Stayed 1 night
All rooms were remodeled and clean. The heat was turned off until we got to the room and it took several hours to reach a comfortable temperature. The shower had very low hot water flow.
All rooms were remodeled and clean. The heat was turned off until we got to the room and it took several hours to reach a comfortable temperature. The shower had very low hot water flow.
10
Aisha
Sep 14, 2024
·
Stayed 3 nights
I’ve stayed in many motels across the US and I have to say this was the best one I’ve been to. The rooms were modern and pretty, an absolutely amazing shower, the bed spread was gorgeous, and there was lovely, soft carpeted flooring. The manager is a very nice woman, very helpful. I don’t usually leave reviews but I couldn’t resist, the value for money is really there!
I’ve stayed in many motels across the US and I have to say this was the best one I’ve been to. The rooms were modern and pretty, an absolutely amazing shower, the bed spread was gorgeous, and there was lovely, soft carpeted flooring. The manager is a very nice woman, very helpful. I don’t usually leave reviews but I couldn’t resist, the value for money is really there!
10
David
Apr 16, 2023
·
Stayed 1 night
Looks like just another Motel. Great reception experience including tour of the room and the heating system(vital as minus celsius that night) Very comfy bed room clean and even a newish carpeted floor. Near main road but didn't affect our sleep. Good for the price
Looks like just another Motel. Great reception experience including tour of the room and the heating system(vital as minus celsius that night) Very comfy bed room clean and even a newish carpeted floor. Near main road but didn't affect our sleep. Good for the price
6
Donna
Apr 29, 2023
·
Stayed 1 night
Clean room, but either too hot or too cold. Also lots of road noise.
Clean room, but either too hot or too cold. Also lots of road noise.
6
Pierce
May 13, 2023
·
Stayed 1 night
The staff was great and very friendly, however the room did not have things I generally expect, like a desk, A/C, or water pressure suitable for showering. Assuming the water pressure was a fluke, I would only stay here if I didn't expect to do anything but sleep and shower in my hotel room. If you're one to get hot at night, don't stay here between May - September, or you'll be deciding between not sleeping from the heat, or not sleeping from the noise coming through the open window.
The staff was great and very friendly, however the room did not have things I generally expect, like a desk, A/C, or water pressure suitable for showering. Assuming the water pressure was a fluke, I would only stay here if I didn't expect to do anything but sleep and shower in my hotel room. If you're one to get hot at night, don't stay here between May - September, or you'll be deciding between not sleeping from the heat, or not sleeping from the noise coming through the open window.
8
Jose
Jul 30, 2024
·
Stayed 1 night
This was a good place to stay. The bed was comfortable and the room spacious. The air conditioner was quiet, which has been a rare experience for us in hotels! The sink was located outside the bathroom and was surrounded by a large countertop, which I liked. The shower was large, too. However, there were no cups or an ice bucket in the room, so something to be aware if that's something you want, and the refrigerator was off, so it's necessary to turn that on if you need to use it. The hotel is close to several restaurants and stores. We were there on a weeknight, and we noticed some of the nearby restaurants closed rather early in the evening.
This was a good place to stay. The bed was comfortable and the room spacious. The air conditioner was quiet, which has been a rare experience for us in hotels! The sink was located outside the bathroom and was surrounded by a large countertop, which I liked. The shower was large, too. However, there were no cups or an ice bucket in the room, so something to be aware if that's something you want, and the refrigerator was off, so it's necessary to turn that on if you need to use it. The hotel is close to several restaurants and stores. We were there on a weeknight, and we noticed some of the nearby restaurants closed rather early in the evening.
10
David
Jul 7, 2023
·
Stayed 1 night
Spacious, clean room with pretty linen.
Spacious, clean room with pretty linen.
8
Sydni
Sep 26, 2025
·
Stayed 2 nights
Extremely clean, everything seemed brand new. I've never been in a cleaner hotel room! Bed was comfortable with lots of pillows. One thing we noted was that the walls were super thin. We could hear every word of a normal-volume phone conversation in the next room. This could be a problem if you had noisy neighbors, but was fine during our stay.
Extremely clean, everything seemed brand new. I've never been in a cleaner hotel room! Bed was comfortable with lots of pillows. One thing we noted was that the walls were super thin. We could hear every word of a normal-volume phone conversation in the next room. This could be a problem if you had noisy neighbors, but was fine during our stay.
8
ilana
Jun 25, 2024
·
Stayed 1 night
The owner/manager was very nice and walked me to the room to show me a few things, e.g. TV and AC functioning. The room was cute and clean. There were two things that weren't perfect - (1) there was no top sheet under the bed's comforter, so that I had to be covered by a comforter likely used by previous people. That made me uncomfortable; (2) the curtains did not close securely so that no one could look in; I placed cushions up against the curtains strategically (it took 3). It would have been preferable to me, as a solo female, to know they were secure. Otherwise a nice stay, very comfortable bed.
The owner/manager was very nice and walked me to the room to show me a few things, e.g. TV and AC functioning. The room was cute and clean. There were two things that weren't perfect - (1) there was no top sheet under the bed's comforter, so that I had to be covered by a comforter likely used by previous people. That made me uncomfortable; (2) the curtains did not close securely so that no one could look in; I placed cushions up against the curtains strategically (it took 3). It would have been preferable to me, as a solo female, to know they were secure. Otherwise a nice stay, very comfortable bed.
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AI-generated summary based on recent guest reviews
Service
Service stands out as warm and hands‑on; many mention the family owners personally walking guests to rooms, explaining amenities, and promptly helping with requests. A few noted quirks around check‑in or early check‑in fees.
Related guest reviews
8
Stanley
May 28, 2023
·
Stayed 2 nights
We chose Castle Rock because it was listed as a Hidden Gem. When we pulled into the parking lot, we were suspicious. But we checked in with the owner/manager Sonya…SHE is the hidden gem! She showed us to our room, explained the workings of the amenities & the TV. The room was quaint…and roomy! Each outside room door has its own welcome mat. Castle Rock is walking distance to many restaurants & shops. We stayed 2 nights. The first night we just had pizza delivered to our room & that worked out well. Our only disappointment was that our toilet handle wasn’t working properly. We had to adjust it in the tank each time. But we’d highly recommend this place! And kudos to Sonya!
We chose Castle Rock because it was listed as a Hidden Gem. When we pulled into the parking lot, we were suspicious. But we checked in with the owner/manager Sonya…SHE is the hidden gem! She showed us to our room, explained the workings of the amenities & the TV. The room was quaint…and roomy! Each outside room door has its own welcome mat. Castle Rock is walking distance to many restaurants & shops. We stayed 2 nights. The first night we just had pizza delivered to our room & that worked out well. Our only disappointment was that our toilet handle wasn’t working properly. We had to adjust it in the tank each time. But we’d highly recommend this place! And kudos to Sonya!
10
Fred
Jun 6, 2024
·
Stayed 1 night
We needed a room for a night while we explored Flag. First time at Castle Rock and we were very surprised. Sonia checked us in and walked us to our room and showed us how to work the ac and tv while sharing info about the recent remodel. The room was super clean and cute it felt more like a guestroom at a fav aunts house rather than a hotel room. It was one of the cleanest rooms i have ever stayed in. It had the basic necessities including a mini fridge. The rainfall shower was a nice touch. Highly recommend staying here
We needed a room for a night while we explored Flag. First time at Castle Rock and we were very surprised. Sonia checked us in and walked us to our room and showed us how to work the ac and tv while sharing info about the recent remodel. The room was super clean and cute it felt more like a guestroom at a fav aunts house rather than a hotel room. It was one of the cleanest rooms i have ever stayed in. It had the basic necessities including a mini fridge. The rainfall shower was a nice touch. Highly recommend staying here
10
Sally
Sep 10, 2023
·
Stayed 1 night
Nice host. Walked us to the unit, offered hair dryer, ice bucket, and pointed out how everything worked.
Nice host. Walked us to the unit, offered hair dryer, ice bucket, and pointed out how everything worked.
10
Heather
Jun 24, 2024
·
Stayed 1 night
The check-in process was quick and friendly. I arrived before 3 and my room was not quite ready. I returned later to get my key. I was escorted to my room and shown how to use everything. The gentleman confirmed I was happy with the space and I was. The room was very clean. No desk but a chair provided to I could do a little work on my laptop on the bathroom sink counter. I missed having coffee but there is a Starbucks next door that opens very early. The bed was comfortable but I did not care for the pillows.
The check-in process was quick and friendly. I arrived before 3 and my room was not quite ready. I returned later to get my key. I was escorted to my room and shown how to use everything. The gentleman confirmed I was happy with the space and I was. The room was very clean. No desk but a chair provided to I could do a little work on my laptop on the bathroom sink counter. I missed having coffee but there is a Starbucks next door that opens very early. The bed was comfortable but I did not care for the pillows.
4
Todd
Nov 1, 2023
·
Stayed 1 night
No early check in! We arrived at 1pm and asked for early check in and the front desk attendant asked for $25 cash to have the room expedited. Furniture was from Walmart and the bed was extremely uncomfortable. Guessing the location warrants the nightly rate? Will not be staying here again.
No early check in! We arrived at 1pm and asked for early check in and the front desk attendant asked for $25 cash to have the room expedited. Furniture was from Walmart and the bed was extremely uncomfortable. Guessing the location warrants the nightly rate? Will not be staying here again.
10
Charles
Apr 22, 2023
·
Stayed 1 night
Exceptional customer service! Very helpful and friendly staff. We were given an upgrade room for the same price.
Exceptional customer service! Very helpful and friendly staff. We were given an upgrade room for the same price.
10
Karen
Jul 22, 2024
·
Stayed 1 night
It's a family-owned business, and it's a great place. We stayed only one night, and we arrived a bit late, but they were very accommodating. Also, it was very clean, which is my most important thing. It was super clean, and the beds were comfortable. There were lots of places to go eat. We did an early run, and there were plenty of places to have lunch or just go grocery shopping. I would come back if I'm In the area. Thank you!
It's a family-owned business, and it's a great place. We stayed only one night, and we arrived a bit late, but they were very accommodating. Also, it was very clean, which is my most important thing. It was super clean, and the beds were comfortable. There were lots of places to go eat. We did an early run, and there were plenty of places to have lunch or just go grocery shopping. I would come back if I'm In the area. Thank you!
10
Michael
Aug 1, 2023
·
I travel 15 days a month of work so I stay in a ton of hotels and don’t usually take the time to review them. But, this was lace was so nice! Friendly staff, clan comfortable rooms and quiet. This feels like a small, family run hotel where the owners take real pride it creating a good experience.
I travel 15 days a month of work so I stay in a ton of hotels and don’t usually take the time to review them. But, this was lace was so nice! Friendly staff, clan comfortable rooms and quiet. This feels like a small, family run hotel where the owners take real pride it creating a good experience.
10
Omar
Jan 2, 2024
·
Stayed 1 night
The staff was really friendly and helpful. We ended up extending our stay and we were able to keep the same room.
The staff was really friendly and helpful. We ended up extending our stay and we were able to keep the same room.
10
Mario
Aug 22, 2023
·
Stayed 1 night
Excellent service
Excellent service
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AI-generated summary based on recent guest reviews
Location
Convenient base near restaurants, shops, NAU, and main routes; several guests used it for trips to the Grand Canyon and Sedona. Some mentioned road construction or traffic noise from the busy street frontage.
Related guest reviews
10
Donavan
Jun 28, 2024
·
Stayed 1 night
This is an older motel that has been renovated with care and attention to details, conveniently located close to NAU, shopping, restaurants, and our favorite bookstore, Bookman's. As a bonus, there is a Starbucks right next door. The managers are great, escorting guests to their rooms and making sure they have everything they need. Often when traveling we find even the nicest lodgings have super hard beds and too firm pillows. Not so here! The bed was perfect and we slept like babies. We look forward to staying here again in the future!
This is an older motel that has been renovated with care and attention to details, conveniently located close to NAU, shopping, restaurants, and our favorite bookstore, Bookman's. As a bonus, there is a Starbucks right next door. The managers are great, escorting guests to their rooms and making sure they have everything they need. Often when traveling we find even the nicest lodgings have super hard beds and too firm pillows. Not so here! The bed was perfect and we slept like babies. We look forward to staying here again in the future!
10
Leila N
Mar 4, 2024
·
Stayed 2 nights
I needed a place to crash for 2 nights while taking my Advanced Trauma Life Support Class in Flagstaff. I found this gem with incredible reviews on Hotels.com. I love to stay at non-chains whenever possible because I feel like it gives me more of a local feel. The staff here was amazing, the rooms recently renovated, right in the heart of downtown Flagstaff, walking distance to so many restaurants and even Target. I plan to stay here again!
I needed a place to crash for 2 nights while taking my Advanced Trauma Life Support Class in Flagstaff. I found this gem with incredible reviews on Hotels.com. I love to stay at non-chains whenever possible because I feel like it gives me more of a local feel. The staff here was amazing, the rooms recently renovated, right in the heart of downtown Flagstaff, walking distance to so many restaurants and even Target. I plan to stay here again!
8
Jackie
Feb 20, 2024
·
Stayed 2 nights
Close to a lot of areas.
Close to a lot of areas.
10
Amy
Jul 7, 2023
·
Stayed 1 night
It was near a lot of places to eat as well as driving conveniences
It was near a lot of places to eat as well as driving conveniences
10
Douglas
May 9, 2023
·
Stayed 2 nights
The Castle Rock Hotel looks a bit dated on the outside, but everything is very clean, the beds are comfortable and the rooms are small, but extremely efficiently laid out to maximize space. Good Cable TV and WiFi, parking and very close proximity to the entrance at NAU. The management is also very friendly and accommodating. I loved it!
The Castle Rock Hotel looks a bit dated on the outside, but everything is very clean, the beds are comfortable and the rooms are small, but extremely efficiently laid out to maximize space. Good Cable TV and WiFi, parking and very close proximity to the entrance at NAU. The management is also very friendly and accommodating. I loved it!
10
Vijay
Mar 10, 2025
·
Stayed 1 night
Excelllent location and a very clean room
Excelllent location and a very clean room
10
Stephanie
Jul 29, 2024
·
Stayed 1 night
Property has been nicely remodeled. Perfect for our overnight stay for a concert at Pepsi Amphitheater. Not far from venue and quick stop eateries nearby. Easy access from highway 17. Host was very accommodating at check in. Would stay again.
Property has been nicely remodeled. Perfect for our overnight stay for a concert at Pepsi Amphitheater. Not far from venue and quick stop eateries nearby. Easy access from highway 17. Host was very accommodating at check in. Would stay again.
10
Yolanda
Nov 12, 2024
·
Stayed 3 nights
This place was so cute and super clean! As soon we walked in it smelled clean something that is so rare. The bed was comfortable also smelled clean! The staff was super friendly and helpful. The location was perfect, 8 minutes from downtown and there were nearby restaurants to eat. Highly recommend
This place was so cute and super clean! As soon we walked in it smelled clean something that is so rare. The bed was comfortable also smelled clean! The staff was super friendly and helpful. The location was perfect, 8 minutes from downtown and there were nearby restaurants to eat. Highly recommend
10
Sm
Jun 15, 2024
·
Stayed 4 nights
This property was located in a convenient area. There were food and coffee options close by, and it was a prime spot to drive to the Grand Canyon, Sedona, and Phoenix. The room was well-maintained, and we really enjoyed our trip!
This property was located in a convenient area. There were food and coffee options close by, and it was a prime spot to drive to the Grand Canyon, Sedona, and Phoenix. The room was well-maintained, and we really enjoyed our trip!
10
Lynn
Jun 8, 2025
·
Stayed 1 night
FOR THE COST I WAS VERY SURPRISED AT THE CLEANLINESS AND FRIENDLY STAFF. I just booked it last minute so wasnt expecting much but this place exceeded my expectations. Location was convenient to restaurants. Only thing was the city was doing construction on road leading to the hotel.
FOR THE COST I WAS VERY SURPRISED AT THE CLEANLINESS AND FRIENDLY STAFF. I just booked it last minute so wasnt expecting much but this place exceeded my expectations. Location was convenient to restaurants. Only thing was the city was doing construction on road leading to the hotel.
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AI-generated summary based on recent guest reviews
Dining
No onsite dining or breakfast; guests frequently mention the lack of in‑room coffee, though Starbucks and McDonald’s next door and many nearby restaurants cover basics. Overall food experiences relate to the surrounding area, not the property.
Related guest reviews
8
Stanley
May 28, 2023
·
Stayed 2 nights
We chose Castle Rock because it was listed as a Hidden Gem. When we pulled into the parking lot, we were suspicious. But we checked in with the owner/manager Sonya…SHE is the hidden gem! She showed us to our room, explained the workings of the amenities & the TV. The room was quaint…and roomy! Each outside room door has its own welcome mat. Castle Rock is walking distance to many restaurants & shops. We stayed 2 nights. The first night we just had pizza delivered to our room & that worked out well. Our only disappointment was that our toilet handle wasn’t working properly. We had to adjust it in the tank each time. But we’d highly recommend this place! And kudos to Sonya!
We chose Castle Rock because it was listed as a Hidden Gem. When we pulled into the parking lot, we were suspicious. But we checked in with the owner/manager Sonya…SHE is the hidden gem! She showed us to our room, explained the workings of the amenities & the TV. The room was quaint…and roomy! Each outside room door has its own welcome mat. Castle Rock is walking distance to many restaurants & shops. We stayed 2 nights. The first night we just had pizza delivered to our room & that worked out well. Our only disappointment was that our toilet handle wasn’t working properly. We had to adjust it in the tank each time. But we’d highly recommend this place! And kudos to Sonya!
6
Amy
Sep 5, 2023
·
Stayed 1 night
The prices were way too high for this level of property. But, it's what the market would bear. For this price, though, not to offer any breakfast or even coffee - either in the room or lobby - is pretty sad. There is a Starbucks right next door, but shouldn't have to get dressed and go somewhere else to get coffee in the morning. Usually only casinos do this so you will go down and gamble. This was strange for this type of property.
The prices were way too high for this level of property. But, it's what the market would bear. For this price, though, not to offer any breakfast or even coffee - either in the room or lobby - is pretty sad. There is a Starbucks right next door, but shouldn't have to get dressed and go somewhere else to get coffee in the morning. Usually only casinos do this so you will go down and gamble. This was strange for this type of property.
10
Donavan
Jun 28, 2024
·
Stayed 1 night
This is an older motel that has been renovated with care and attention to details, conveniently located close to NAU, shopping, restaurants, and our favorite bookstore, Bookman's. As a bonus, there is a Starbucks right next door. The managers are great, escorting guests to their rooms and making sure they have everything they need. Often when traveling we find even the nicest lodgings have super hard beds and too firm pillows. Not so here! The bed was perfect and we slept like babies. We look forward to staying here again in the future!
This is an older motel that has been renovated with care and attention to details, conveniently located close to NAU, shopping, restaurants, and our favorite bookstore, Bookman's. As a bonus, there is a Starbucks right next door. The managers are great, escorting guests to their rooms and making sure they have everything they need. Often when traveling we find even the nicest lodgings have super hard beds and too firm pillows. Not so here! The bed was perfect and we slept like babies. We look forward to staying here again in the future!
10
James
Jun 28, 2023
·
Stayed 1 night
Older motel on old Route 66. We were surprised at the cleanliness of the remodeled rooms. Although it is located on a fairly busy road the room was quiet and comfortable There was no coffee maker in the room but the motel is situated between a McDonalds and Starbucks. What else would we need? I would definitely recommend this motel as a great place to stay in Flagstaff.
Older motel on old Route 66. We were surprised at the cleanliness of the remodeled rooms. Although it is located on a fairly busy road the room was quiet and comfortable There was no coffee maker in the room but the motel is situated between a McDonalds and Starbucks. What else would we need? I would definitely recommend this motel as a great place to stay in Flagstaff.
10
Lisa
Oct 23, 2023
·
Stayed 1 night
Very clean. I was very happy with my stay. The staff was so friendly and helpful. I felt very welcomed. The only thing I wish I had was a microwave, I survived tho. There were so many places nearby to eat I was pleased.
Very clean. I was very happy with my stay. The staff was so friendly and helpful. I felt very welcomed. The only thing I wish I had was a microwave, I survived tho. There were so many places nearby to eat I was pleased.
10
Harold
Sep 9, 2024
·
Stayed 1 night
Just a great place to stay! If you’re looking for lots of frills this would not be for you but for a clean reasonably priced stay this was great and Starbucks is right next door for morning coffee.
Just a great place to stay! If you’re looking for lots of frills this would not be for you but for a clean reasonably priced stay this was great and Starbucks is right next door for morning coffee.
8
Darryl
Nov 15, 2023
·
Stayed 2 nights
Only downfall was no coffee service or microwave in room.
Only downfall was no coffee service or microwave in room.
10
Theresa
Apr 19, 2023
·
Stayed 1 night
Front office staff person was friendly and very helpful. Room was very comfortable. There were a number of restaurants within walking distance that were good. All together: a very nice experience.
Front office staff person was friendly and very helpful. Room was very comfortable. There were a number of restaurants within walking distance that were good. All together: a very nice experience.
10
Sm
Jun 15, 2024
·
Stayed 4 nights
This property was located in a convenient area. There were food and coffee options close by, and it was a prime spot to drive to the Grand Canyon, Sedona, and Phoenix. The room was well-maintained, and we really enjoyed our trip!
This property was located in a convenient area. There were food and coffee options close by, and it was a prime spot to drive to the Grand Canyon, Sedona, and Phoenix. The room was well-maintained, and we really enjoyed our trip!
10
Lynn
Jun 8, 2025
·
Stayed 1 night
FOR THE COST I WAS VERY SURPRISED AT THE CLEANLINESS AND FRIENDLY STAFF. I just booked it last minute so wasnt expecting much but this place exceeded my expectations. Location was convenient to restaurants. Only thing was the city was doing construction on road leading to the hotel.
FOR THE COST I WAS VERY SURPRISED AT THE CLEANLINESS AND FRIENDLY STAFF. I just booked it last minute so wasnt expecting much but this place exceeded my expectations. Location was convenient to restaurants. Only thing was the city was doing construction on road leading to the hotel.
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AI-generated summary based on recent guest reviews
10
Luis Roberto
Jun 30, 2026
·
Stayed 1 night
A hidden gem. It does not look as good on the inside as it looks in the inside. The quality and cleanliness of the rooms for that price and location makes it completely worth it. The only thing I could complain about is the bright light on the minisplit inside the room. The bright intense blue light shines right on your face when you are laying in bed and can be very annoying
A hidden gem. It does not look as good on the inside as it looks in the inside. The quality and cleanliness of the rooms for that price and location makes it completely worth it. The only thing I could complain about is the bright light on the minisplit inside the room. The bright intense blue light shines right on your face when you are laying in bed and can be very annoying
10
Nick
Jun 3, 2026
·
Stayed 3 nights
Super clean room, and friendly staff!
Super clean room, and friendly staff!
6
Kevin
May 1, 2026
·
Stayed 1 night
Arrived a few hours early, 1 PM, and the office was closed. Called the number posted to discuss early check in and was told it was $20 an hour for early check in. Never heard of that. Property was a no frills room. Chair in the room was a metal folding chair. Older hotel and if you are on the ground floor you can hear every step of the person above.
Arrived a few hours early, 1 PM, and the office was closed. Called the number posted to discuss early check in and was told it was $20 an hour for early check in. Never heard of that. Property was a no frills room. Chair in the room was a metal folding chair. Older hotel and if you are on the ground floor you can hear every step of the person above.
8
Tim
Apr 29, 2026
·
Stayed 2 nights
Clean with perfect location
Clean with perfect location
6
James
Apr 27, 2026
·
Stayed 1 night
Staff is very polite. Room is just okay. The phone didn't work. The television didn't work at first.
Staff is very polite. Room is just okay. The phone didn't work. The television didn't work at first.
FAQs about CASTLE ROCK
Is parking available at the property?
Yes, free self-parking is available on-site.
What are the check-in and check-out times?
Check-in is from 4:00 PM to 10:30 PM, and check-out is at 11:00 AM. Early check-in and late check-out may be available for a fee of USD 20, subject to availability.
What is the location of the property in relation to key landmarks?
The property is located 1 minute from Northern Arizona University and 6 minutes from Lowell Observatory. It is approximately 12.3 miles from Oak Creek Canyon and 14.8 miles from Arizona Snowbowl.
What are the policies for guests staying with children?
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-08: NO DATA
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: NO DATA
- 2026-10-12: NO DATA
- 2026-10-13: NO DATA
- 2026-10-14: 91.56563729400634USD
- 2026-10-15: 101.8576003868103USD
- 2026-10-16: 148.15248260116576USD
- 2026-10-17: NO DATA
- 2026-10-18: 91.56563729400634USD
- 2026-10-19: 91.56563729400634USD
- 2026-10-20: 91.56563729400634USD
- 2026-10-21: 91.56563729400634USD
- 2026-10-22: 101.8576003868103USD
- 2026-10-23: 101.8576003868103USD
- 2026-10-24: 143.01282683753968USD
- 2026-10-25: 91.56563729400634USD
- 2026-10-26: 91.56563729400634USD
- 2026-10-27: 91.56563729400634USD
- 2026-10-28: 91.56563729400634USD
- 2026-10-29: 101.8576003868103USD
- 2026-10-30: 101.8576003868103USD
- 2026-10-31: 101.8576003868103USD
- 2026-11-01: 91.56563729400634USD
- 2026-11-02: 91.56563729400634USD
- 2026-11-03: 91.56563729400634USD
- 2026-11-04: 91.56563729400634USD
- 2026-11-05: 101.8576003868103USD
- 2026-11-06: 101.8576003868103USD
- 2026-11-07: 101.8576003868103USD
- 2026-11-08: 91.56563729400634USD
- 2026-11-09: 91.56563729400634USD
- 2026-11-10: 91.56563729400634USD
- 2026-11-11: 91.56563729400634USD
- 2026-11-12: 101.8576003868103USD
- 2026-11-13: 101.8576003868103USD
- 2026-11-14: NO DATA
- 2026-11-15: 91.76438655014037USD
- 2026-11-16: 91.56563729400634USD
- 2026-11-17: 91.56563729400634USD
- 2026-11-18: 91.56563729400634USD
- 2026-11-19: NO DATA
- 2026-11-20: 101.8576003868103USD
- 2026-11-21: 101.8576003868103USD
- 2026-11-22: 91.76430106658935USD
- 2026-11-23: 91.56563729400634USD
- 2026-11-24: 91.56563729400634USD
- 2026-11-25: 91.56563729400634USD
- 2026-11-26: 102.18831060066222USD
- 2026-11-27: 101.8576003868103USD
- 2026-11-28: 101.8576003868103USD
- 2026-11-29: 91.56563729400634USD
- 2026-11-30: 91.56563729400634USD
- 2026-12-01: 91.56563729400634USD
- 2026-12-02: NO DATA
- 2026-12-03: NO DATA
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: NO DATA
- 2026-12-07: NO DATA
- 2026-12-08: NO DATA
The front desk is open daily from 9:30 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 16 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- Early check-in fee: USD 20.00 (subject to availability)
- Late check-out fee: USD 20 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Parking
Free Parking
Parking Onsite
Activities
Hiking
General
Non-Smoking Rooms
Family Room
Internet
Free Wi-Fi