Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is offered for a fee of approximately GBP 17.95 per person. It is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 10:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in the heart of Dumfries, within a 5-minute drive of Burns' mausoleum and Devorgilla Bridge. It is 1.5 miles from Dumfries Museum and 1.8 miles from Robert Burns Centre.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Holiday Inn Dumfries - Comfort in the Heart of Scotland

Average nightly price at Holiday Inn Dumfries by IHG by month, last 12 months (USD)
Month	Average price
January	US$117
February	US$118
March	US$112
April	US$124
May	US$143
June	US$148
July	US$159
August	US$149
September	US$140
October	US$157
November	US$136
December	US$127

What guests think

At Holiday Inn Dumfries by IHG, guests frequently praise the friendly staff, very clean rooms, ample parking, consistently good breakfasts, and generally comfortable bedrooms that suit short stays and events.

The location is peaceful and slightly outside the town centre, with walks around historic grounds and easy access by car or taxi. Several reviews note recurring issues with air conditioning or room temperature, and periodic lift outages; dinner service and menu availability can be slow or limited at times, though breakfast is widely praised. Overall, it suits travellers seeking a quiet, good-value stopover near Dumfries.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Set on spacious grounds with plenty of free parking and an on-site bar/restaurant. Multiple reviews mention lift outages, and a few note limited TV channels or occasional closures.

Related guest reviews

8

courtney

13 Aug 2025

·

Stayed 1 night

This property was absolutely perfect for our reqirements. Only a couple things that could have been better but werent in anyway the hotels fault - the lift was out if order and there was paint work being done, this made things slightly difficult with a toddler. Also the staff were amazing! We managed to leave behind a beloved teddy, and the staff are willing to hold onto it until we can get back there from our trip. Wonderful stay

8

Kathryn

17 Jul 2024

·

Stayed 1 night

Quiet hotel with restaurant and bar amenities.

8

Elaine

8 Nov 2025

·

Stayed 1 night

Well appointed large room (Executive King for 2 adults and child). Good value breakfast, hot and cold food & drink availabe. Plenty of car park spaces both at the rear of the hotel and overspill nearby. Overall, worth a visit and I would recommend.

4

George

12 Aug 2024

·

Stayed 2 nights

We booked an accessible room but unlike our previous stay there this had no walk in shower. Repeated fire alarms on the Monday evening didn’t improve. On Monday evening my partner unfortunately fell and I was unable to help her up so I pressed the assistance button . Reception phoned but was only interested in telling me how to switch it off and didn’t ask what the problem was, then said she would send a colleague. The colleague then arrived and proceeded to show me how to switch it off and was about to leave when I pointed out my partner on the floor. “Oh , I will get a colleague “. Then a man ,who I assume was the duty manager “ arrived and we were able to get her up. The lift was then out of order for two days so I don’t need to elaborate on the problem of being disabled on the first floor. I must at this point praise staff who helped me get her down the stairs but would suggest you get a different contractor to maintain your lift. So all this did nothing to enhance our visit, the reason for which was the funeral of my partners 99 year old father

8

Nancy

21 Sept 2024

·

Stayed 1 night

The hotel restaurant was excellent. The picture for the hotel is a little misleading…the parking area is by a white building next to the hotel. Reception and the restaurant are in the building pictured.

10

Jaden

8 Jul 2025

·

Stayed 1 night

Great spot for our Dumfries overnight - the restaurant on site was good and the staff were all very friendly. Lots of free parking available and in a nice area to take a walk after dinner.

10

Matthew

18 Sept 2023

·

Stayed 1 night

The room was showing a couple signs of wear but spacious and the bed was comfy and clean, bathroom was well equipped (shampoo, conditioner, shower gel) and spotless. Plenty of water pressure in the shower for my wife to wash her hair. Breakfast was plentiful and lots of choices. Communal spaces could do with a new carpet or lick of paint but still good, just not excellent. Parking spaces were full but asked at reception and you can park anywhere on the estate without issue so actually, a lot of parking. Neighbouring cathedral is very pretty and worth a walk around to view.

8

Duncan

13 Mar 2025

·

Stayed 2 nights

It was close to the Easterbrook Hall and handy for attending a concert. The only issue with the facilities was the poor number of tv channels available.

10

Frank

28 Jul 2024

·

Stayed 1 night

Excellent hotel in a very quiet parkland area, just outside Dumfries.

6

JOHN

4 Aug 2025

·

Stayed 1 night

Lift not working. Rooms hot, no air conditioning. A small fan was in the cupboard but I was not aware of it until the morning. Bad night's sleep. Difficulty getting room key cards to work. Problem with billing. I had prepaid 2 rooms but had to pay for one room in check in as it was claimed only one room was paid for. How can this be when 2 rooms were reserved? Was told this morning that it has been fixed. I hope so, I will check my bank statement later. Shame, we have stayed here before and enjoyed it.

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Cleanliness

Rooms and public areas are widely described as very clean or spotless. A few guests reported isolated issues such as odors or a missed bathroom detail.

Related guest reviews

8

Lesley

26 Dec 2024

·

Stayed 1 night

It was ok as it was only for 1 night where the toilet roll hangs in the bathroom was dirty which my husband told reception about other than that it was ok

10

Enoch

26 Nov 2025

·

Stayed 1 night

The roon was very clean and welcoming. The staff was amazing as well from the reception to the kitchen. It was a pleasant stay.

10

Theresa

11 Mar 2024

·

Stayed 2 nights

The bedroom and bathroom were spacious and clean. Staff were exceptional!

10

Fiona

25 Feb 2024

·

Stayed 1 night

Wonderful stay at Holiday Inn Dumfries. Staff are very helpful and friendly. Room very clean and very comfy. We would definitely recommend this hotel. Dogs allowed.

10

sean

11 Jan 2025

·

Stayed 4 nights

Hotel is outstanding. Extremely clean, convenient location. I would highly recommend. I would also like to thank the front office staff for being absolutely brilliant. Also, I’d like to thank the restaurant. Staff always pleasant and kind. Also a shout out to housekeeping who did an excellent job. Thank you so much.

10

Richard

10 Nov 2025

·

Stayed 1 night

Clean, tidy, warm, instant hot water, staff were polite and courteous. Special mention - John at breakfast.

10

Ruth

10 Nov 2025

·

Stayed 1 night

Room spotless. All staff very friendly and helpful. Food in the restaurant reasonably priced and good quality. Would stay again.

4

Leona

30 Dec 2024

·

Stayed 1 night

Staff friendly and helpful. Room smelt - duvet of stale urine - didn't sleep wy all. Breakfast good.

10

Anthony

24 Nov 2025

·

Stayed 3 nights

Everything was very clean Breakfast was really nice Staff very good

8

Liz

2 Oct 2025

·

Stayed 1 night

Nice welcome on arrival from reception staff. The area smelt very clean and fresh. Room was clean and tidy and had everything we needed for a 1 night stay.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with some garden views and quiet settings. Several guests reported problems with air conditioning or room temperature, and a few noted dated decor or less-comfortable sofa/bed setups.

Related guest reviews

4

vandan

31 Mar 2025

·

Stayed 1 night

I booking executive suit for 2 adults 1 kid as executive suit had seperate bed. But 2nd bed was sofa bed with slim mattress. It was not comfortable to sleep as matress was very thin and hardly protecting back from hurting due to bed's rods.

8

Craig

29 Sept 2024

·

Stayed 3 nights

The old part of the building is really imposing in its red brick and traditional appearance. The modern hotel part is nothing special to look at. However the rooms were comfortable and cosy and i slept really well. Little dated round the edges but all in a nice place

8

Elaine

8 Nov 2025

·

Stayed 1 night

Well appointed large room (Executive King for 2 adults and child). Good value breakfast, hot and cold food & drink availabe. Plenty of car park spaces both at the rear of the hotel and overspill nearby. Overall, worth a visit and I would recommend.

10

Iain

16 Aug 2025

·

Stayed 1 night

Very nice building, staff friendly our room was big and clean.room location could have been better, opposite the doors to lifts and stairs was very noisy in morning

8

Stephen

23 Mar 2025

·

Stayed 1 night

Very nice place. Bit out of town, slightly too far to walk. Rooms are modern, old part of the Hotel is meeting rooms and bar area. Only issue was the Aircon, which set at low setting didn't really make any difference to the temp. Might have been bust I suppose. Shower fab though and breakfast was excellent.

8

Mr D J

20 Sept 2025

·

Stayed 1 night

Given this is a budget hotel, this was surprisingly good. Bed was comfortable, room was clean and dining room was surprisingly pleasant.

10

Vicki

22 Jun 2023

·

Stayed 1 night

Nice hotel and great staff. The only thing I could critique is the air did not work well in my room and the phone also wasn’t working to call down for a fan. Otherwise, it was very nice.

2

D.J.FINN

8 Sept 2023

·

Stayed 1 night

Room was more than incredibly hot .. 2 x air conditioning units in room as staff knew there was a problem but they still put us in that room .. only after threatening to sleep in reception did they agree to move us .. not a good emptession & definitely not expected … !

8

Tim

26 Mar 2025

·

Stayed 1 night

Hotel on the whole was nice but the air-conditioning unit was so noisy I had to shut it down. The staff all did their job, but there wasn’t a very welcoming feel and there appear to be an issue between the staff and managerin the restaurant.

8

Michael

2 Jun 2024

·

Stayed 2 nights

Air conditioning wasn’t working and the room was uncomfortably warm

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AI-generated summary based on recent guest reviews

Service

Staff are consistently praised as friendly, helpful, and professional across reception, restaurant, and housekeeping. Occasional lapses include billing/key issues and slow or inadequate responses in specific incidents.

Related guest reviews

8

courtney

13 Aug 2025

·

Stayed 1 night

This property was absolutely perfect for our reqirements. Only a couple things that could have been better but werent in anyway the hotels fault - the lift was out if order and there was paint work being done, this made things slightly difficult with a toddler. Also the staff were amazing! We managed to leave behind a beloved teddy, and the staff are willing to hold onto it until we can get back there from our trip. Wonderful stay

10

Enoch

26 Nov 2025

·

Stayed 1 night

The roon was very clean and welcoming. The staff was amazing as well from the reception to the kitchen. It was a pleasant stay.

10

Caroline

10 Aug 2024

·

Stayed 2 nights

The staff were exceptional

10

David

20 Oct 2024

·

Stayed 3 nights

Staff are exceptionally friendly and helpful.

4

George

12 Aug 2024

·

Stayed 2 nights

We booked an accessible room but unlike our previous stay there this had no walk in shower. Repeated fire alarms on the Monday evening didn’t improve. On Monday evening my partner unfortunately fell and I was unable to help her up so I pressed the assistance button . Reception phoned but was only interested in telling me how to switch it off and didn’t ask what the problem was, then said she would send a colleague. The colleague then arrived and proceeded to show me how to switch it off and was about to leave when I pointed out my partner on the floor. “Oh , I will get a colleague “. Then a man ,who I assume was the duty manager “ arrived and we were able to get her up. The lift was then out of order for two days so I don’t need to elaborate on the problem of being disabled on the first floor. I must at this point praise staff who helped me get her down the stairs but would suggest you get a different contractor to maintain your lift. So all this did nothing to enhance our visit, the reason for which was the funeral of my partners 99 year old father

10

sean

11 Jan 2025

·

Stayed 4 nights

Hotel is outstanding. Extremely clean, convenient location. I would highly recommend. I would also like to thank the front office staff for being absolutely brilliant. Also, I’d like to thank the restaurant. Staff always pleasant and kind. Also a shout out to housekeeping who did an excellent job. Thank you so much.

10

Eli

21 Jul 2024

·

Stayed 1 night

The front desk woman was enormously helpful getting our cab situation sorted out and with recommendations for our short stay. The restaurant really exceeded expectations. Every person we encountered gave amazing service and made us feel so special and cared for. Thank you!

2

Daniel

12 Dec 2024

·

Stayed 2 nights

No batteries in tv remote and staff refused to supply any. Heating in room not working. On the second night staying a random person was given a key to my room and walked while I was in bed. Awful hotel.

10

Ruth

10 Nov 2025

·

Stayed 1 night

Room spotless. All staff very friendly and helpful. Food in the restaurant reasonably priced and good quality. Would stay again.

6

JOHN

4 Aug 2025

·

Stayed 1 night

Lift not working. Rooms hot, no air conditioning. A small fan was in the cupboard but I was not aware of it until the morning. Bad night's sleep. Difficulty getting room key cards to work. Problem with billing. I had prepaid 2 rooms but had to pay for one room in check in as it was claimed only one room was paid for. How can this be when 2 rooms were reserved? Was told this morning that it has been fixed. I hope so, I will check my bank statement later. Shame, we have stayed here before and enjoyed it.

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AI-generated summary based on recent guest reviews

Location

Scenic, quiet setting within The Crichton campus, convenient for Easterbrook Hall and a short drive or walk to town. Some guests found it a bit out of the way.

Related guest reviews

8

Duncan

30 Mar 2024

·

Stayed 3 nights

The hotel was perfectly located for my visit to Easterbrook Hall.

10

Edward

24 Nov 2024

·

Stayed 2 nights

Hotel in lovely setting, easy to get into town,

8

Sean

1 Sept 2025

·

Stayed 2 nights

Right in the middle of the Crichton and West Scotland University campus. Lovely old buildings and walkable to town.

10

Frank

28 Jul 2024

·

Stayed 1 night

Excellent hotel in a very quiet parkland area, just outside Dumfries.

10

Lucy

11 Sept 2023

·

Stayed 2 nights

Lovely stay, the perfect accommodation for a wedding at The Crichton. A short taxi into Dumfries town centre, or could also walk it along footpaths.

10

Erin

11 Sept 2023

·

Stayed 1 night

Set on beautiful green grounds, the Holiday Inn Dumfries is a must stay in Dumfries. Sadly we only had one night. Close to town, you could just hang out at the hotel itself and be content. Breakfast was plentiful and worth adding to the booking. Rooms were spacious, clean and comfortable. Bar and restaurant on site, but its the beautiful grounds that had me, with the old Crichton Memorial Church to walk around, the beautiful Crichton gardens to wander through. Close to Robert Burns house. Highly recommended.

8

Paul

13 Feb 2024

·

Stayed 1 night

Great staff who make you feel very welcome. Lovely hotel in beautiful surroundings. As it’s a bit out of the way, dining options are limited unless you want to drive or eat in the hotel.

10

Fraser

31 Jul 2023

·

Stayed 2 nights

Great spot, 15 minute walk from the town but pleasant enough. Rooms are a great size, the breakfast was excellent and the staff were fantastic. I'd definitely stay again if I was going to Dumfries.

10

Elizabeth

21 Jun 2023

·

Stayed 2 nights

It is set in beautiful gardens within the university which you can walk around and enjoy. Convenient location for touring the area. Room was big, spacious and clean. Breakfast was really good, there was plenty to choose from.

8

Alexander

16 Feb 2025

·

Stayed 1 night

Birthday getaway. Plenty of free parking. Surtounded by nice historic buildings and park land. (Ex psychiatric hospital wards) but actual hotel is a new build. Food was fine and room was clean, warm and quiet. Dog friendly although we didn't have one.

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Dining

Breakfast is frequently highlighted as excellent with good variety. Dinner is mixed, with some positive meals but others facing limited menus, long waits, or temporary service issues.

Related guest reviews

8

Ian

2 Mar 2025

·

Stayed 1 night

Hotel was spotless and the rooms were warm. Brilliant setting and very quiet. I'm just glad we didn't book a table for dinner as people were waiting for ages and giving up and going else where. Would recommend the hotel.

10

James

20 Oct 2024

·

Stayed 2 nights

Fantastic property! Interesting history of The Crichton, beautiful botanical garden on the grounds, as well as an interesting cathedral. The breakfasts were top-notch, the garden view room was well appointed and taken care of. Thank you.

10

Alastair

30 Jul 2023

·

Stayed 1 night

Fantastic stay. Excellent room and breakfast is superb. Hotel also in a beautiful location. Clean, quiet, safe with friendly, polite staff. What more could anyone want? A lovely hotel which I highly recommend!

8

Michelle

3 Nov 2023

·

Stayed 3 nights

Enjoyed the grounds, easy parking, beautiful walking areas. The room was clean, however, the building is showing its age and could use some upkeep. The bed was not comfortable for us, but that is subjective to individual preference. Every day, we had to go get our room key reprogrammed - slight annoyance but no big deal. The restaurant was ok. Food was delicious but service really lacked; understaffed in the afternoon and evening. The waitress was a sweetheart, and very sincerely apologized. Overall we would recommend the hotel for ease of travel and a beautiful location.

8

christine

24 Jul 2024

·

Stayed 2 nights

A clean, comfortable hotel 1 1/2 miles from Dumfries town centre set in beautiful grounds. Very attractive and peaceful. Rooms clean and comfortable, with air conditioning, excellent shower. A fridge would have been nice. Restaurant food in the evening OK although breakfast was excellent with a wide choice of both hot and cold items. Good coffee. Friendly, obliging staff both front of house and in the restaurant.

10

Eli

21 Jul 2024

·

Stayed 1 night

The front desk woman was enormously helpful getting our cab situation sorted out and with recommendations for our short stay. The restaurant really exceeded expectations. Every person we encountered gave amazing service and made us feel so special and cared for. Thank you!

10

Allan

3 Sept 2025

·

Stayed 1 night

Clean and Comfortable room for single nights stay en route to Cairnryan. Food in the bar for dinner and breakfast were excellent

6

Barry

24 Feb 2023

·

Stayed 1 night

Rooms looking a bit tired and walls paper thin. The rooms were spacious but could do with an upgrade. We also planned to have dinner but were told there was an issue with the gas and only a hot buffet was available. With little choice, we accepted. However, the buffet was borderline inedible with frozen pizza, dry chicken and lukewarm chips. The buffet breakfast was also seriously lacking. I travel a lot for work and stay in a variety of hotels. I'm afraid this - despite the magnificent location - wasn't the best.

4

DARREN

23 Jan 2024

·

Stayed 3 nights

Cold showers evey morning and limited menu for dinner

10

Mrs M

22 Jun 2024

·

Stayed 1 night

We’ve stayed here before and the experience has been the same every time! Lovely welcome, helpful staff and fantastic views over the grounds! Great buffet breakfast too!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $94	2 $169	3	4	5 $174	6 $119	7 $153
8 $95	9 $116	10 $142	11 $132	12 $107	13 $103	14 $134
15 $99	16 $116	17 $116	18 $116	19 $112	20 $134	21 $193
22 $99	23 $155	24 $141	25 $112	26 $120	27 $116	28 $138
29 $95	30 $99

Holiday Inn Dumfries by IHG

Prices for Holiday Inn Dumfries by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Twin Beds, Accessible

Standard Room, Multiple Beds

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Garden View

Standard Room, 2 Twin Beds

Standard Room

Standard Room, 2 Twin Beds, Garden View

Standard Room, 1 King Bed

Room, 1 King Bed, Garden View

Guest reviews of Holiday Inn Dumfries by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Dumfries by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $165	22 $139	23 $160	24 $179
25 $92	26 $107	27 $135	28 $115	29 $118	30 $139	31 $116