HG Hotel
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About this property
Amenities
Enjoy recreation amenities such as a health club or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 2 kilometers.
Business amenities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Zapopan? This hotel has 538 square feet (50 square meters) of space consisting of conference space and meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Dining
At HG Hotel, enjoy a satisfying meal at the restaurant.
Rooms
Make yourself at home in one of the 75 guestrooms featuring espresso makers and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Location
Located in Zapopan, HG Hotel is connected to a shopping center, within a 5-minute drive of Plaza Galerias Guadalajara Shopping Center and US Consulate General Guadalajara. This hotel is 3.4 mi (5.4 km) from Expo Guadalajara and 4.3 mi (7 km) from PALCCO.
What's nearby
Plaza Galerias Guadalajara Shopping Center(0.5 Miles)
Metropolitan Park(0.9 Miles)
La Gran Plaza Fashion Mall(1.6 Miles)
Glorieta Chapalita(2.1 Miles)
Scotiabank Aquatics Center(2.1 Miles)
Autonomous University of Guadalajara(2.3 Miles)
Centro Telcel de Tenis(2.3 Miles)
US Consulate General Guadalajara(2.4 Miles)
La Estampida Sculpture(2.6 Miles)
The Landmark Guadalajara(2.7 Miles)
El Acueducto(2.8 Miles)
Minerva Roundabout(2.9 Miles)
Andares Shopping Center(2.9 Miles)
Bosque Los Colomos(3 Miles)
Puerta de Hierro Medical Center(3.1 Miles)
The preferred airport for HG Hotel is Don Miguel Hidalgo y Costilla Intl. Airport (GDL)(15.5 Miles)
Parking
Airport shuttle
Non-smoking rooms
Business centre
Valet parking
Tour desk
Location
Plaza Galerias Guadalajara Shopping Center (0.5 Miles)
Metropolitan Park (0.9 Miles)
La Gran Plaza Fashion Mall (1.6 Miles)
Glorieta Chapalita (2.1 Miles)
Scotiabank Aquatics Center (2.1 Miles)
Autonomous University of Guadalajara (2.3 Miles)
Room options
17
Standard Double Room
Room details
Sleeps 4
377 ft²
10
Junior Suite
Room details
Sleeps 2
484 ft²
Guest reviews of HG Hotel
Based on 1,001 verified reviews
What guests think
AI-generated summary based on recent guest reviews
HG Hotel earns praise for friendly staff, clean rooms, and a convenient, safe location near malls and restaurants, while recurring drawbacks include occasional noise and service or policy frustrations such as strict late check-out charges or unexpected billing issues.
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What guests think
HG Hotel earns praise for friendly staff, clean rooms, and a convenient, safe location near malls and restaurants, while recurring drawbacks include occasional noise and service or policy frustrations such as strict late check-out charges or unexpected billing issues.
Guests like the on-site secure parking, but some report awkward access and elevator outages, a small or poorly maintained gym, and no pool despite photos or expectations. Rooms are generally comfortable—with some suites offering jacuzzis—but several reviews mention hard beds or pillows, unreliable Wi-Fi, and air-conditioning that cannot be adjusted well or fails to cool. Food quality is often complimented, though hours and menu can be limited, breakfast may not be included, and some found prices or quality uneven. Overall, expect practical value and location convenience, balanced by aging facilities and occasional service or comfort trade-offs.
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AI-generated summary based on recent guest reviews
Facilities
Secure on-site parking is appreciated, though some report awkward access, valet confusion, elevator outages, and a very small or poorly maintained gym; there is no pool despite some expectations.
Related guest reviews
benjamin
25 Feb 2024
·
Stayed 2 nights
Carolina
25 Jan 2025
·
Stayed 2 nights
betongo
28 Oct 2025
·
Stayed 1 night
Jesus
20 Oct 2023
·
Stayed 1 night
Sonia
1 Oct 2023
·
Stayed 1 night
luz
25 Nov 2024
·
Stayed 6 nights
Sofia
26 Nov 2025
·
Stayed 3 nights
Susana
11 Jul 2023
·
Stayed 1 night
DANTE
29 Dec 2023
·
Stayed 1 night
BERENICE
13 Jul 2024
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests find rooms and common areas very clean with responsive housekeeping. A few note bathroom drain odors, occasional missed details, and isolated pest reports.
Related guest reviews
ernesto gispert
16 Jun 2024
·
Stayed 1 night
Orlando
27 Dec 2024
·
Stayed 2 nights
Dana
12 Sept 2024
·
Stayed 1 night
José
14 Mar 2024
·
Stayed 1 night
José Armando
30 Nov 2025
·
Stayed 1 night
Guilgamesh
4 Dec 2024
·
Stayed 1 night
Israel
13 May 2023
·
Stayed 1 night
Guillermo
2 Dec 2025
·
Stayed 1 night
Fanny
5 Apr 2025
·
Stayed 1 night
Fernando
7 Aug 2024
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable and some include in-room jacuzzis, but decor feels dated. Several reviews mention hard beds or pillows, unreliable Wi-Fi, and air-conditioning that is loud, unresponsive, or fails to cool.
Related guest reviews
Jesus
20 Oct 2023
·
Stayed 1 night
MARIA PIA
15 Jul 2023
·
Stayed 1 night
Enrique
8 Sept 2025
·
Stayed 2 nights
MARCO
22 Sept 2025
·
Stayed 1 night
Daniel Erasmo
2 Feb 2025
·
Stayed 2 nights
RAUL
11 Aug 2023
·
Stayed 1 night
Luis Pablo
18 Nov 2025
·
Stayed 1 night
Adela
15 Jul 2025
·
Stayed 1 night
Fatima
23 Dec 2025
·
Stayed 1 night
Abel
28 Nov 2025
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly and helpful, with efficient check-in. However, some cite rude front-desk interactions, strict late check-out fees or duplicate charges, and occasional reservation or valet issues.
Related guest reviews
Geovani
3 Aug 2023
·
Stayed 2 nights
Erika
26 May 2025
·
Stayed 1 night
María y.
27 Feb 2025
·
Stayed 1 night
Elisa Guadalupe
7 Jun 2025
·
Stayed 1 night
Janice E.
25 Sept 2025
·
Stayed 1 night
Daniel Osvaldo
23 Jul 2024
·
Stayed 2 nights
Diego Aaron
10 Sept 2023
·
Stayed 2 nights
Martín
22 Mar 2025
·
Stayed 1 night
Elisa Guadalupe
7 Jun 2025
·
Stayed 1 night
CESAR
28 May 2023
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Location
Consistently praised for being safe and convenient near Plaza Galerías, Andares, restaurants, major roads, and the Akron stadium. Easy to get around for errands or events.
Related guest reviews
jorge bernabe
18 Mar 2025
·
Stayed 2 nights
Francisco Jesus
1 Sept 2025
·
Stayed 2 nights
Luis Gustavo
28 Jan 2025
·
Stayed 1 night
Alejandro
9 Oct 2024
·
Stayed 1 night
Cindy
16 Nov 2025
·
Stayed 1 night
Aldo
15 Nov 2025
·
Stayed 2 nights
RODOLFO
31 Jan 2023
·
Stayed 2 nights
Lídize
22 Jul 2024
·
Stayed 5 nights
FRANCISCO
15 Aug 2024
·
Stayed 1 night
MARCO
24 Sept 2024
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Several guests praise the on-site restaurant and tasty food. Others report limited hours or menu, occasional closures, breakfast not included or pricey, and uneven quality.
Related guest reviews
FERNANDO
25 Aug 2024
·
Stayed 1 night
Ricardo
19 Jul 2025
·
Stayed 2 nights
Blanca Estela
1 May 2025
·
Stayed 1 night
Mario
28 Mar 2024
·
Stayed 1 night
carmen honeyda
31 Oct 2025
·
Stayed 1 night
JUAN CARLOS
20 May 2024
·
Stayed 2 nights
TERESITA CARMEN
21 Jun 2024
·
Stayed 7 nights
Adriana
12 Jan 2024
·
Stayed 2 nights
juan
6 Mar 2024
·
Stayed 2 nights
María y.
5 May 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Benjamin
26 Jun 2026
·
Stayed 2 nights
Simon
12 May 2026
·
Stayed 4 nights
GERARDO
11 May 2026
·
Stayed 1 night
Cesar
15 Apr 2026
·
Stayed 1 night
Elisa
8 Apr 2026
·
Stayed 1 night
FAQs about HG Hotel
Is parking available at the property?
Yes, free valet parking is available on-site. However, parking height restrictions apply.
What type of breakfast is offered and what are the serving hours?
Cooked-to-order breakfasts are available daily from 8:00 AM to 1:00 PM for a fee, approximately MXN 130 to 180 for adults and MXN 90 for children.
Does the property allow pets?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM until 10:00 PM, and check-out is at 12:30 PM. Early check-in and late check-out are available for a fee of MXN 600, subject to availability.
Are airport shuttle services available?
Yes, airport shuttle services are available for a fee of MXN 600 per vehicle (maximum occupancy 4). Guests must contact the property 24 hours prior to arrival to arrange the transfer.
What accessibility features does the property offer for guests with disabilities?
The property features elevators and step-free entrances, ensuring accessibility for guests with disabilities. Additional accessible facilities may be available; guests are encouraged to inquire directly with the property.
Where is the property located in relation to key landmarks?
The hotel is located in Zapopan, connected to a shopping center, within a 5-minute drive of Plaza Galerias Guadalajara Shopping Center and US Consulate General Guadalajara. It is approximately 3.4 miles from Expo Guadalajara and 4.3 miles from PALCCO.
What are the policies for guests staying with children?
Up to 2 children aged 11 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
The property offers cribs for a fee of MXN 400 per night. Advance request or confirmation may be required.
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Prices for upcoming dates
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-14: 74.88160729768371USD
- 2026-10-15: 73.89880697700501USD
- 2026-10-16: 77.45873802299499USD
- 2026-10-17: 76.83826063769531USD
- 2026-10-18: 68.59524278131485USD
- 2026-10-19: 68.42571879305268USD
- 2026-10-20: 68.59524278131485USD
- 2026-10-21: 67.62339135712051USD
- 2026-10-22: 85.86211872065735USD
- 2026-10-23: 77.27711464873505USD
- 2026-10-24: 79.02535403340148USD
- 2026-10-25: 68.42571879305268USD
- 2026-10-26: 70.59004190560151USD
- 2026-10-27: 68.52373280115128USD
- 2026-10-28: 69.230163300766USD
- 2026-10-29: 74.62376078547669USD
- 2026-10-30: 77.45873802299499USD
- 2026-10-31: 77.64904353001404USD
- 2026-11-01: 75.63218836698914USD
- 2026-11-02: 68.52373280115128USD
- 2026-11-03: 68.59524278131485USD
- 2026-11-04: 69.230163300766USD
- 2026-11-05: 69.9365938003807USD
- 2026-11-06: 77.64904353001404USD
- 2026-11-07: 78.65747966535187USD
- 2026-11-08: 68.52373280115128USD
- 2026-11-09: 69.97490210733795USD
- 2026-11-10: 69.58161432408905USD
- 2026-11-11: 68.59524278131485USD
- 2026-11-12: 69.58161432408905USD
- 2026-11-13: 77.45873802299499USD
- 2026-11-14: 84.70805370825195USD
- 2026-11-15: 75.58803352038575USD
- 2026-11-16: 84.70805370825195USD
- 2026-11-17: 69.9365938003807USD
- 2026-11-18: 74.17517252115631USD
- 2026-11-19: 74.88160729768371USD
- 2026-11-20: 86.11639828768158USD
- 2026-11-21: 77.70732929614258USD
- 2026-11-22: 84.70805370825195USD
- 2026-11-23: 68.59524278131485USD
- 2026-11-24: 75.56200422975922USD
- 2026-11-25: 68.59524278131485USD
- 2026-11-26: 68.52373280115128USD
- 2026-11-27: 77.70732929614258USD
- 2026-11-28: 117.53821717074585USD
- 2026-11-29: 85.47806051499177USD
- 2026-11-30: 87.43323404321289USD
- 2026-12-01: 85.47806051499177USD
- 2026-12-02: 91.83593073461151USD
- 2026-12-03: 85.7164812897644USD
- 2026-12-04: 91.04459924120331USD
- 2026-12-05: NO DATA
- 2026-12-06: 85.53517440704346USD
- 2026-12-07: 69.230163300766USD
- 2026-12-08: 70.79172827728654USD
- 2026-12-09: 94.79133727963257USD
- 2026-12-10: 68.5731824656639USD
- 2026-12-11: 77.64904353001404USD
- 2026-12-12: 77.00089451961517USD
- 2026-12-13: 70.43232647327423USD
- 2026-12-14: 68.52373280115128USD
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- A car is not required for transportation to and from this property.
- Parking height restrictions apply.
- Contactless check-out is available.
- Airport shuttle fee: MXN 600.00 per vehicle (maximum occupancy 4)
- Pet fee: MXN 600 per pet, per night
- Early check-in fee: MXN 600 (subject to availability)
- Late check-out fee: MXN 600 (subject to availability)
- Crib (infant bed) fee: MXN 400 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Non-smoking rooms
Business centre
Valet parking
Tour desk
Services
Business centre
Tour desk
Housekeeping
Safe-deposit box
Luggage storage
Express check-in/check-out
Self laundry
24-Hour Front Desk
General
Non-smoking rooms
Family room
Parking
Parking
Airport shuttle
Valet parking
Free parking
Parking (Limited)
Parking Onsite
Activities
Outdoor Furniture
Terrace
Fitness Center (nearby)
Internet
Free wi-fi