Name: HG Hotel
Address: Avenida Vallarta, 5281, Guadalajara (and vicinity), Jalisco, Mexico, Guadalajara (and vicinity), Greater Guadalajara, Mexico
Rating: 8.37

Guest reviews

8.4

Very good

Based on 1,000 verified reviews

What guests think

AI-generated summary based on recent guest reviews

HG Hotel earns praise for friendly staff, clean rooms, and a convenient, safe location near malls and restaurants, while recurring drawbacks include occasional noise and service or policy frustrations such as strict late check-out charges or unexpected billing issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Refugio Alex

17 Mar 2026

·

Stayed 1 night

Almost everybody was amazing just one small detail house keeping has to remember they work at a hotel not a bar in tijuana keep their conversations private especially when using foul language

10

Juan M.

4 Feb 2026

·

Stayed 5 nights

Staff friendly, around area shopping center , restaurants.

8

Umut

25 Jan 2026

·

Stayed 1 night

Great staff

10

Guillermo

1 Jan 2026

·

Stayed 2 nights

Hotel is good but the restaurant food not so good

6

Fatima

23 Dec 2025

·

Stayed 1 night

Hard pillows, things are super outdated but can’t expect more for that price!

Avenida Vallarta, 5281, Guadalajara (and vicinity), Jalisco, Mexico

Location

Located in Zapopan, HG Hotel is connected to a shopping center, within a 5-minute drive of Plaza Galerias Guadalajara Shopping Center and US Consulate General Guadalajara. This hotel is 3.4 mi (5.4 km) from Expo Guadalajara and 4.3 mi (7 km) from PALCCO.

Plaza Galerias Guadalajara Shopping Center(0.5 Miles)

Metropolitan Park(0.9 Miles)

National Chamber of Commerce(1.1 Miles)

La Gran Plaza Fashion Mall(1.6 Miles)

Glorieta Chapalita(2.1 Miles)

Scotiabank Aquatics Center(2.1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 22:00

Before 12:30

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free valet parking is available on-site, but parking height restrictions apply. Limited parking is also offered.

Cooked-to-order breakfasts are available daily from 8:00 AM to 1:00 PM for a fee, approximately MXN 130 to 180 for adults and MXN 90 for children.

No pets and no service animals are allowed at this property.

Check-in is from 3:00 PM to 10:00 PM, and check-out is at 12:30 PM. Early check-in and late check-out are available for a fee of MXN 600, subject to availability.

An airport shuttle service is available for a fee of MXN 600 per vehicle (maximum occupancy 4). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

The hotel is located in Zapopan, connected to a shopping center, within a 5-minute drive of Plaza Galerias Guadalajara Shopping Center and US Consulate General Guadalajara. It is approximately 3.4 mi (5.4 km) from Expo Guadalajara and 4.3 mi (7 km) from PALCCO.

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Cribs (infant beds) are available for a fee of MXN 400 per night. Advance request or confirmation may be required.

HG Hotel

Amenities

Property description

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