91 Aparthotel Jesmond Road

Clean spacious room, everything we needed for our night away.

The room was very clean and comfortable. The staff were very friendly, when checking in. The room was very well kitted out, with a fridge, microwave, kettle, toaster, dishwasher, cutlery, crockery, hairdryer, etc. will be booking again.

Great staff, but the room was cold and it wasn’t very clean (the carpet was filthy). Staff helped by supplying a plug-in heater (room heating had broken) and this helped but the floor was still too cold to stand on for long!

The lady who checked us in was really friendly + helful

The room was spacious and had more amenities than a standard hotel room. However, the room felt tired and in need of a refresh, and wasn't entirely clean, particularly in the bathroom. The property is well located for Jesmond and the city centre and felt safe enough, with free parking a big bonus. Check-in at the hotel next door was easy. The room was spacious and had all described amenities, and the bed was comfortable and clean. However, carpets, sofa, bathroom flooring all looked visibly tired and the bathroom had significant dust, which did not change when cleaners visited during our stay. Additionally, the kettle was in poor condition (badly scaled). Lastly, the hand soap and shower gel had clearly been topped up with water, possibly multiple times, and were therefore unusable. This was very disappointing, as toiletries are supposed to be included and this made showering difficult. I have never had this at any hotel I've stayed in before and I don't think this is acceptable practice. Overall, the space is good, feels secure and is well located, but the condition of the room, particularly the bathroom, is poor.