Is parking available at the hotel?

Self-parking is available on-site for a fee of AUD 30 per night, which includes in/out privileges. Please note that parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 10:30 AM for a fee of approximately AUD 34.00 for adults and AUD 16.00 for children.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so contacting the property for detailed information is recommended.

Where is the hotel located in relation to key landmarks?

The hotel is located in Burwood, Sydney, just a 1-minute drive from Westfield Burwood and 7 minutes from Sydney Showground. Other nearby attractions include Qudos Bank Arena (4.3 mi) and Sydney Tower Eye (7.7 mi).

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor heated pool, operational from 6:00 AM to 10:00 PM. Guests can enjoy the poolside bar during their stay.

Are children allowed to stay at the hotel?

Children are welcome at the hotel, and kids can stay for free up to a certain age. Specific age limits may apply, so it is advisable to check with the property for details.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of AUD 60.00 per day, subject to availability. Advance request or confirmation may be required.

Crowne Plaza Sydney Burwood Hotel in Australia

Average nightly price at Crowne Plaza Sydney Burwood by IHG by month, last 12 months (USD)
Month	Average price
January	$146
February	$198
March	$179
April	$174
May	$177
June	$163
July	$163
August	$192
September	$165
October	$206
November	$229
December	$200

What guests think

Travellers describe Crowne Plaza Sydney Burwood by IHG as a convenient base near shops, transport and Olympic Park, with many praising friendly, accommodating staff, generally spacious rooms with views, and family-friendly touches like the heated rooftop pool and on-site cafe.

Several reviews note inconsistent housekeeping and room upkeep, occasional maintenance and tech faults, mixed breakfast experiences with items running out or limited hours, and occasional room-type or view mismatches, with some venues closed for private events. A practical choice with a few trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

The heated rooftop pool and views are a highlight, and on-site parking plus a cafe/restaurant add convenience. At times facilities were unavailable (rooftop bar closures, limited hours) and there was an isolated spa-heating issue.

Related guest reviews

10

Rachel

Dec 27, 2024

·

Stayed 2 nights

Great location for road or public transport parking on site and great cafe downstairs. Rooms quiet and clean.

10

Geoffrey

Jul 27, 2023

·

Stayed 5 nights

Very nice property, the steakhouse was excellent and so was the rooftop bar. The breakfast buffet was very basic, and probbaly not worth it.

10

Alistair

Dec 21, 2024

·

Stayed 1 night

Great location. Rooftop pool was a big hit with the kids.

10

cheryl

Jul 27, 2024

·

Stayed 1 night

A fabulous hotel in the suburbs of Sydney close to Burwood shopping precinct. The hotel itself is excellent with a great rooftop bar and breakfast buffet. The bed was so comfortable we slept well

10

Kim

Nov 8, 2024

·

Stayed 1 night

Firstly we were put into Room 201 which was a disabled room which wasnt really a problem but we paid for a city view room. Shower curtain was very short hence water went all over the bathroom floor. Otherwise the room was very clean and bed & linen comfortable. No option for decaf coffee or tea and no milk option in room. Hotel was lovely, coffee shop very nice. Breakfast was good however basic breads available. Reception staff very helpful and courteous. Onsite underground parking was easily accessible and clean. We would stay there again as it was convenient to Olympic park for concert with a short cab ride.

8

Ellen

Sep 28, 2025

·

Stayed 3 nights

The staff were fantastic and very welcoming. The kids loved the pool even though the spa heating wasn’t working. Room was clean and a nice balcony.

10

Maca

Dec 31, 2024

·

Stayed 3 nights

Staff were very friendly. The kids loved the Skye pool. Close to Burwood Westfield for shopping and China town for dinner. Two massive kids park located across the road which we walked to each day. Loved our stay and can’t wait to go back.

6

beth

Jun 9, 2024

·

Stayed 4 nights

Good location in Chinatown. Park for walks opposite. Small room but comfortable. Pillows very hard and lumpy even though they say they are soft. Pool on roof was heated and good for laps but no shelter for clothes/towels when it rained and had to walk through a public space to get to it which is not ideal. Staff very friendly and courteous. We booked the package with meals (three course dinners and breakfast) because we needed to eat in house for personal reasons and the advertising said that there were three restaurants to choose from. We ended up paying for meals external to the hotel; an unexpected expense. The main restaurant was not open on two days and neither was the roof top bar which was booked for a private football function on another night so off limits to guests. In any case, it only provided light snacks. The breakfast was very basic and crowded and not enough cups so drinking out of takeaway cups. The restaurant on the ground floor was very basic in its menu and had a cold ambience. Once again, the staff were excellent but the facilities were not of the standard that you would expect for the price and there are definitely NOT three restaurants as advertised. Probably worth half the money but no more and the advertising is deceptive. I would not return.

10

Alexandra

Dec 9, 2024

·

Stayed 1 night

Had a good stay here. Booked as I was going to a concert at Homebush so location was good. A little disappointed that I couldn’t experience the rooftop bar as there was a private function, guests staying there should be able to experience all aspects of the hotel. Booked a room with a balcony facing the park but the view was obstructed due to a large area of rooftop extending from the balcony areas. It would be awesome if this area had some greenery, potted plants and such so if guests can’t see the park, at least they can have a nice green outlook from the windows rather than just a grey, bland rooftop. Other than this, the room was clean and comfortable, staff were welcoming and helpful and lovely to deal with. Overall, great stay.

10

Lucy

Mar 24, 2024

·

Stayed 2 nights

Liked the location and surrounding area. Pool and view of the city were great.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and public areas very clean, but feedback is inconsistent. Several reviews cite missed cleaning, dirty floors or stained fixtures, and visible wear.

Related guest reviews

6

Johannes

Jan 31, 2025

·

Stayed 2 nights

I stayed here once before and in my memory I was pretty happy back then. The room that I had now was not in a good condition, dirty walls that needed painting and also the furniture was dirty and have a lot of stains. Also housekeeping could do a better job as it was far from spotless. Breakfast looked nice but not much healthy options. They do offer laundry service, but it is crazy expensive (more expensive than most five star hotels). Based on this stay, I will not return!

10

Ian

Jan 7, 2026

·

Stayed 1 night

Very convenient location, friendly and accommodating staff. The room is spacious and clean. Excellent choice!

8

L Seok K

Oct 28, 2025

·

Stayed 4 nights

The room is a bit dated, towel rail needs tightening, the table was not wiped on our second day of stay. Bed is very comfortable and hotel is convenient to the places I have to be during my stay. Lots of food choices on Burwood Rd which is great.

6

Omar

Oct 9, 2024

·

Stayed 6 nights

A pleasant hotel, clean and tidy. Staff non responsive to concerns (our room was not cleaned) and it would appear this is because management is equally as sloppy.

8

Surya Vikas

Nov 21, 2025

·

Stayed 1 night

Excellent service and very clean room

2

Amanda

Nov 23, 2025

·

Stayed 1 night

The hotel room has no carpet and the floors were dirty. And the bathroom tiny. I appreciate the prices were high due to events, but even at the standard rate I would expect more. Will not be staying there again

6

Stephen

Dec 9, 2024

·

Stayed 1 night

Very run down, paint chipped everywhere, carpets dirty and no standard bathroom amenities at all. Wouldn’t stay again

10

Carl

Feb 11, 2026

·

Stayed 3 nights

Rent och fint.

Translate

10

Isaac

Nov 17, 2025

·

Stayed 1 night

Clean rooms, excellent views, helpful staff

10

Jodi

Feb 25, 2025

·

Stayed 1 night

Very clean and comfortable, friendly staff.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and comfortable with city or park views, though some are smaller or feel dated. Recurring comments mention AC/lighting/tech faults and occasional mismatches with booked views or room types.

Related guest reviews

2

Dan-Razvan

Sep 26, 2023

·

Stayed 5 nights

Had a bit of a horrific stay. Lights started to flash at about 1am in the morning on the second night. I had to run out of the room to notice that I was the only one affected. I called reception and they told me that's okay, it happens when dimmable lights are close to off but I was sleeping, I didn't touch those lights. In the end, it was an issue with the power switches turning off and on. I was given another room and it was a downgrade. There were also some issues with the AC turning off/on randomly and on the day before the lights flashing I seen some sparks when turning off/on the washroom lights. I wonder if that's ok, especially when someone leaves the washrooms after a shower with his/her hands wet. Anyway, I've been given a smaller downgraded room and no managers or superiors came to me to explain the situation nor did I complain... maybe I should've. I did however manage to speak with someone from reception one night before I left and I was given 10% off food. Yeah, not being able to sleep that night and the flashbacks I had from horror movies (lol) + jetlag coming from the UK was only a 10% off food consolation for a day worth about 5$. I did however appreciate the late checkout that I was offered, unfortunately I had to leave early for my flight next morning. The staff I also noticed was a bit careless, especially the room cleaners when walking around. In a nutshell, perhaps I was just unlucky but this one of the worst stays I had ever and if I count $ paid.

10

Ian

Jan 7, 2026

·

Stayed 1 night

Very convenient location, friendly and accommodating staff. The room is spacious and clean. Excellent choice!

8

L Seok K

Oct 28, 2025

·

Stayed 4 nights

The room is a bit dated, towel rail needs tightening, the table was not wiped on our second day of stay. Bed is very comfortable and hotel is convenient to the places I have to be during my stay. Lots of food choices on Burwood Rd which is great.

6

Sarah

Feb 25, 2025

·

Stayed 1 night

Excellent location and proximity to Burwood Chinatown and train station. I had booked & paid for a park view room but was allocated a room without a view (looked out onto an aircon unit on a roof) which is a shame. Special mention to the cafe staff- I had ordered dinner late and arranged to pick up. When I returned to collect, the kitchen was running a bit behind and the kind staff member offered to run the food up, instead of me waiting, which I sincerely appreciated- the food was delicious!

2

Amanda

Nov 23, 2025

·

Stayed 1 night

The hotel room has no carpet and the floors were dirty. And the bathroom tiny. I appreciate the prices were high due to events, but even at the standard rate I would expect more. Will not be staying there again

8

Danfeng

Dec 18, 2023

·

Stayed 1 night

Overall it’s a good hotel to stay the only little concern is the mattress is too soft.

8

Rod

Aug 22, 2024

·

Stayed 2 nights

The property is well located in Burwood shopping district. Staff are accommodating but technology in the rooms was inoperable.

6

Renee

Dec 20, 2023

·

Stayed 2 nights

Air conditioning in room 704 does not cool down. Sweltered for 3 nights. Advised reception.

10

Isaac

Nov 17, 2025

·

Stayed 1 night

Clean rooms, excellent views, helpful staff

4

SAHIR SUBHASH

Aug 18, 2024

·

Stayed 2 nights

Room, shower (bathroom) were very small compared to photos. Felt like using bathroom in airplane. Also hotel charged extra surcharge when it was noted in booking about max charge. Overall poor experience.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, welcoming and solution-oriented. A minority reported slow follow-up, billing errors, or issues at busy times.

Related guest reviews

2

John

Jul 15, 2024

·

Stayed 1 night

Four charges have been made to my debit card. Two are correct but the other two I am still waiting for a response from the hotel

10

Yu

Jan 25, 2025

·

Stayed 1 night

There was only one staff and no concierge to help us to take our luggages to our room. Apart from running under low staff with limited extra request available to the hotel, the available staff did what they could to help us to get extra pillow at night. Appreciate for her effort.

2

Dan-Razvan

Sep 26, 2023

·

Stayed 5 nights

Had a bit of a horrific stay. Lights started to flash at about 1am in the morning on the second night. I had to run out of the room to notice that I was the only one affected. I called reception and they told me that's okay, it happens when dimmable lights are close to off but I was sleeping, I didn't touch those lights. In the end, it was an issue with the power switches turning off and on. I was given another room and it was a downgrade. There were also some issues with the AC turning off/on randomly and on the day before the lights flashing I seen some sparks when turning off/on the washroom lights. I wonder if that's ok, especially when someone leaves the washrooms after a shower with his/her hands wet. Anyway, I've been given a smaller downgraded room and no managers or superiors came to me to explain the situation nor did I complain... maybe I should've. I did however manage to speak with someone from reception one night before I left and I was given 10% off food. Yeah, not being able to sleep that night and the flashbacks I had from horror movies (lol) + jetlag coming from the UK was only a 10% off food consolation for a day worth about 5$. I did however appreciate the late checkout that I was offered, unfortunately I had to leave early for my flight next morning. The staff I also noticed was a bit careless, especially the room cleaners when walking around. In a nutshell, perhaps I was just unlucky but this one of the worst stays I had ever and if I count $ paid.

10

Ian

Jan 7, 2026

·

Stayed 1 night

Very convenient location, friendly and accommodating staff. The room is spacious and clean. Excellent choice!

6

Omar

Oct 9, 2024

·

Stayed 6 nights

A pleasant hotel, clean and tidy. Staff non responsive to concerns (our room was not cleaned) and it would appear this is because management is equally as sloppy.

8

Ali

Oct 19, 2024

·

Stayed 2 nights

Very convenient location, great for families with a large park and playground across the road and a Westfield 2 minutes walk away. We stayed for an event at Olympic Park and it was an easy 10 minute drive there. We had a minor issue with the room and the staff were very helpful and apologetic, and did everything they could to fix the issue as quickly as possible. Would definitely stay again.

10

Blessing

Aug 16, 2025

·

Stayed 2 nights

Such an amazing experience would highly recommended. The staff were exceptional and accomodating

10

Brendan

Mar 4, 2025

·

Stayed 1 night

Excellent service.

10

Rosanna

Dec 29, 2024

·

Stayed 1 night

As always, we had a great stay at the Crowne Plaza Burwood. But what makes it exceptional, every time without fail is the amazing team working there! They are next level when it comes to taking care of their customers.

4

Manisha

Apr 25, 2023

·

Stayed 2 nights

I stayed here with my family, We were checked in and greeted by a lovely admin lady… We arrived and opened the door to what we thought would be a premium instead it wasn’t, it wasn't what we booked and I was very unhappy, wasn’t enough towels, no robes, basically no room for 3 kids to relax either.. We booked for a premium suite which I must say was very costly, We were given a standard room.. we then had to ask the receptionist about the rooms etc, and to my surprise I dont think Crown Plaza would of told us they gave us another room due to the “ overbooking “ instead we had to complain and query on this issue.. so if we hadn’t said something I know for sure they wouldn’t of told us about this which makes me wonder… do they do this all the time? do they rip people off alot? anyways we are still waiting for a reply and a “ partial refund” so lets hope the refund is somewhat reasonable because we certainly didn’t get a park view. we got a view of the bins outside and neighbours hanging their washing lol. anyways all in all… Our experience would of been alot better if we weren’t jam packed into a small room for 5 people… I dont think I will be using this hotel again.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient to Burwood’s restaurants, Westfield, park and train station, with easy access to Accor Stadium/Sydney Olympic Park. Suits families and event trips.

Related guest reviews

10

Rachel

Dec 27, 2024

·

Stayed 2 nights

Great location for road or public transport parking on site and great cafe downstairs. Rooms quiet and clean.

10

Sayeed

Apr 14, 2023

·

Stayed 7 nights

Top location. Nice restaurant. Good view. Public transport. Shopping. Food. Vibrant suburb.

10

Amanda

Apr 8, 2024

·

Stayed 2 nights

Tokyo Den within walking distance. Burwood st is a buz with so many options. Burwood Park also great.

8

Ali

Oct 19, 2024

·

Stayed 2 nights

Very convenient location, great for families with a large park and playground across the road and a Westfield 2 minutes walk away. We stayed for an event at Olympic Park and it was an easy 10 minute drive there. We had a minor issue with the room and the staff were very helpful and apologetic, and did everything they could to fix the issue as quickly as possible. Would definitely stay again.

8

Anthony

Nov 19, 2024

·

Stayed 2 nights

Perfect location for me for a Coldplay Concert at Sydney Olympic Stadium and i was very happy with the whole experience. Definitely on my list now for a return when in that part of Sydney.

10

Chris

Jun 7, 2023

·

Stayed 8 nights

Perfect place to stay. Location was great for me to easily walk to Strathfield Private Hospital. Surrounded by Restaurants n Cafés, park across the road, bus stop at the door, train station n easy walk not to mention Westfield shopping mall a 2 minute walk. Worked out perfect.

10

Yumi

Jun 23, 2024

·

Stayed 1 night

I can’t fault my stay at Crowne plaza Burwood. Very convenient location, and spacious nice room, looking over the park. We will definitely stay again.

10

Elisabeth

Nov 26, 2025

·

Stayed 1 night

Room booked to attend ACDC concert. Close to train station. Room was ready early which was great. We could drop bags off & head over to Accor Stadium. Clean room, helpful staff, clean options for breakfast.

10

Victoria

Apr 26, 2024

·

Stayed 1 night

We arrived at night, staff at check in were lovely. We were so surprised when we got to our room at how large it was and it had a massive balcony, really nice room and amenities. Breakfast included was nice and again very friendly staff. Great location for what we needed and we enjoyed visiting the Burwood Chinatown night markets just up the road. Nice park with a playground a short walk away for the kids and close to the Burwood train station. Easy parking under the building too. Wish we'd had a chance to check out the pool

10

Alla

Feb 26, 2024

·

Stayed 1 night

Great location especially if you are wanting yo be close yo Accor Stadium

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Onyx Grill and the cafe receive positive mentions, but breakfast is frequently described as basic or running out of items, and venues can be crowded or closed for private functions. Overall dining quality is mixed.

Related guest reviews

8

sabi

Jul 11, 2024

·

Stayed 1 night

Apart from the breakfast at Onyx Grill, the stay met expectations. Although they refer to it as a buffet, Onyx Grill offers very few options to choose from.

10

Geoffrey

Jul 27, 2023

·

Stayed 5 nights

Very nice property, the steakhouse was excellent and so was the rooftop bar. The breakfast buffet was very basic, and probbaly not worth it.

6

Pearl

Jan 6, 2026

·

Stayed 14 nights

Flies on open food - dried scrambled egg.. attended once dutingv2 week stay although included… Had to request more thorough room cleaning. Restaurant Reception and coffee shop staff excellent. Sincecstaying 3 years ago found both dining areas had limited time availability. Quite disappointing.

10

Tracey

Sep 16, 2024

·

Stayed 1 night

Excellent value for Family of Five. The boys enjoyed the pool, even though the weather wasn’t amazing and the parents enjoyed a terrific dinner at Onyx grill. The location was handy, close to shops and park which satisfied everyone.

8

Colin

Feb 15, 2024

·

Stayed 1 night

Breakfast is just continental, it should be mentioned at booking stage, so i wouldnt habe paid for that. Thats the only disappointment.

10

Laddie

Nov 4, 2024

·

Stayed 3 nights

Great stay and friendly staff. Food in the cafeteria however was disappointing. Nonetheless, I will be back again.

6

Matthew

Feb 7, 2025

·

Stayed 1 night

Staff friendly, interesting design, very bling-ey. Breakfast disappointing.

10

Eileen

Sep 20, 2024

·

Stayed 1 night

Staff were super nice friendly and accommodating. Location was great. Room lovely. The dining options within the motel are fantastic and it was a short walk to the local Chinatown. Would definitely stay here again!

4

john

Mar 2, 2025

·

Stayed 7 nights

Staff were very good. Room condition: visible signs of wear. Breakfast buffet disappointing. Stale bread every day. Ran out of items such as bacon, fruit at 8:30am. Open until 10am. Food quality below average.

10

Andris

Dec 9, 2022

·

Stayed 1 night

Exceptionally friendly and helpful staff. Excellent restaurant.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $165	9 $147	10 $435	11 $204	12 $171	13 $198	14 $326
15 $138	16 $162	17 $228	18 $156	19 $156	20 $154	21 $269
22 $117	23 $223	24 $165	25 $264	26 $273	27 $152	28 $156
29 $107	30 $156

Su	Mo	Tu	We	Th	Fr	Sa
		1 $233	2 $222	3 $111	4 $157	5 $412
6 $121	7 $121	8 $158	9 $164	10 $142	11 $156	12 $438
13 $334	14 $186	15 $124	16 $115	17 $115	18 $115	19 $132
20 $105	21 $108	22 $119	23 $119	24 $134	25 $235	26 $186
27 $186	28 $150	29 $207	30 $362	31

Crowne Plaza Sydney Burwood by IHG

Prices for Crowne Plaza Sydney Burwood by IHG

Monthly average prices

About this property

Location

Room options

Premium Room, 1 King Bed, City View

Standard Room

Standard Room, 1 King Bed, Park View

Junior Suite, 1 King Bed, City View

Standard Room, 1 King Bed, Accessible, City View

Premium Room, 2 Double Beds, Park View

Premium Room

Standard Room, 2 Double Beds

Premium Room, 1 King Bed, Bathtub, City View

Guest reviews of Crowne Plaza Sydney Burwood by IHG

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Crowne Plaza Sydney Burwood by IHG

Considering this hotel for your Sydney trip?

Prices for upcoming dates