The Swan Hotel, Stafford, Staffordshire - The Coaching Inn Group
US$145
/ night
Avg. for October
Prices for The Swan Hotel, Stafford, Staffordshire - The Coaching Inn Group
Select dates to see prices and availability
US$145
/ night
Avg. for October
Monthly average prices
Nightly prices at The Swan Hotel, Stafford, Staffordshire - The Coaching Inn Group average US$109 in the cheapest month (January) and US$147 in the most expensive month (June), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$109 |
| February | US$123 |
| March | US$137 |
| April | US$134 |
| May | US$138 |
| June | US$147 |
| July | US$127 |
| August | US$125 |
| September | US$136 |
| October | US$145 |
| November | US$140 |
| December | US$112 |
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Oct · US$145
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Most expensive: June (~US$147)
Cheapest: January (~US$109)
About this property
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services and a banquet hall.
Amenities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services and a banquet hall.
Business amenities
Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
Dining
Enjoy a satisfying meal at The Swan Brasserie serving guests of The Swan Hotel, Stafford, Staffordshire. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Rooms
Make yourself at home in one of the 31 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Location
With a stay at The Swan Hotel, Stafford, Staffordshire in Stafford, you'll be just steps from St Chad's Church and Stafford Gatehouse Theatre. This hotel is 0.6 mi (0.9 km) from Ancient High House and 0.8 mi (1.3 km) from Stafford Leisure Centre.
What's nearby
St Chad's Church(0.1 Miles)
Stafford Gatehouse Theatre(0.2 Miles)
Ancient High House(0.4 Miles)
Stafford Leisure Centre(0.5 Miles)
Tenpin Ltd(0.6 Miles)
Evans Park(0.6 Miles)
Stafford Castle(1.6 Miles)
Staffordshire County Showground(2.9 Miles)
Cannock Chase(3.9 Miles)
Cannock Chase Country Park(4 Miles)
Izaak Walton Cottage(4.8 Miles)
Shugborough Hall(5.3 Miles)
Amerton Railway(6.5 Miles)
Penkridge Leisure Centre(7.2 Miles)
Stone Leisure Centre(7.6 Miles)
The preferred airport for The Swan Hotel, Stafford, Staffordshire is Birmingham Airport (BHX)(39 Miles)
Parking
Restaurant
Non-smoking rooms
Room service
Dry cleaning
Housekeeping
Location
46-46A Greengate Street, Stafford, England, United Kingdom
St Chad's Church (0.1 Miles)
Stafford Gatehouse Theatre (0.2 Miles)
Ancient High House (0.4 Miles)
Stafford Leisure Centre (0.5 Miles)
Tenpin Ltd (0.6 Miles)
Evans Park (0.6 Miles)
Room options
4
Superior Family Room
Room details
1 Double Bed
and 1 Single Bed
Sleeps 2
HeatingWi-Fi (Free)Private Bathroom
4
Classic Double Room
Room details
1 Double Bed
Sleeps 2
HeatingWi-Fi (Free)Private Bathroom
5
Deluxe Double Room
Room details
1 Double Bed
Sleeps 2
HeatingWi-Fi (Free)Private Bathroom
5
Superior Double Room
Room details
1 Double Bed
Sleeps 2
HeatingWi-Fi (Free)Private Bathroom
4
Classic Single Room
Room details
1 Single Bed
HeatingWi-Fi (Free)Private Bathroom
4
Deluxe Suite
Room details
1 Extra-Large Double Bed
Sleeps 3
HeatingWi-Fi (Free)Private Bathroom
Guest reviews of The Swan Hotel, Stafford, Staffordshire - The Coaching Inn Group
8.9
Fabulous
Based on 1,000 verified reviews
Who stays here?
Business
21%
Couple
45%
Family
18%
Group
10%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
Across reviews, The Swan Hotel, Stafford, Staffordshire - The Coaching Inn Group is praised for its friendly, helpful staff, characterful historic setting and clean, comfortable rooms, plus a convenient town-centre location with decent on-site dining and breakfast.
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What guests think
Across reviews, The Swan Hotel, Stafford, Staffordshire - The Coaching Inn Group is praised for its friendly, helpful staff, characterful historic setting and clean, comfortable rooms, plus a convenient town-centre location with decent on-site dining and breakfast.
Common downsides include rooms that can get hot due to limited ventilation or non-opening windows, and noise from nearby nightlife or live music, with some thin walls intensifying disturbances. Service is usually welcoming but can be slow at check-in, breakfast or dinner, especially when staffing seems stretched; reception is occasionally unmanned. Parking is free and secure but can be tricky to find first time. Expect a charming, central stay with warm service and some quirks.
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AI-generated summary based on recent guest reviews
Facilities
Characterful public areas with a popular bar and restaurant plus an outdoor courtyard, sometimes with live music. Guest parking is free and barrier controlled, though several guests found it hard to locate on arrival.
Related guest reviews
10
Paul
19 Nov 2023
·
Stayed 1 night
Our one night stay at The Swan Hotel was an excellent choice, parking was good, the car park is not easy to find so watch the directions that the Hotel give you on their website, they are very clear and helped immensely ! The Hotel feels really welcoming with lots of nice places to sit and relax, nice bar area and live music on the night we stayed which was very good. It is very clean throughout, all the staff are really friendly and make time to chat, the food is excellent, we ate evening meal and breakfast, we would 100% recommend The Swan Hotel in Stafford.
Our one night stay at The Swan Hotel was an excellent choice, parking was good, the car park is not easy to find so watch the directions that the Hotel give you on their website, they are very clear and helped immensely ! The Hotel feels really welcoming with lots of nice places to sit and relax, nice bar area and live music on the night we stayed which was very good. It is very clean throughout, all the staff are really friendly and make time to chat, the food is excellent, we ate evening meal and breakfast, we would 100% recommend The Swan Hotel in Stafford.
8
Robert
7 Feb 2025
·
Stayed 1 night
Nice hotel, great location with good parking
Nice hotel, great location with good parking
10
Robert
6 Jun 2024
·
Stayed 2 nights
Secure parking behind the Hotel. And adequate facilities with on street shopping if required. A quiet relaxing location.
Secure parking behind the Hotel. And adequate facilities with on street shopping if required. A quiet relaxing location.
10
Michael
21 Feb 2023
·
Stayed 1 night
The Swan Hotel if great with friendly staff and good food served with a smile. Only down side is the car park is difficult to find - you need a different postcode which the hotel can provide
The Swan Hotel if great with friendly staff and good food served with a smile. Only down side is the car park is difficult to find - you need a different postcode which the hotel can provide
10
Mark
9 Jun 2024
·
Stayed 1 night
Exceptional value, our room was very clean comfortable and modern. It was however somewhat noisy, there must be a night club very close by and the base from the music could clearly be heard. We had a lovely meal in the hotel restaurant, which is again is modern and stylish. Our evening meal and breakfast wete both excellent, An added bonus of a band on in the lovely outdoors area at the rear of the hotel. All the staff were welcoming and friendly. The hotel has plenty of guest parking.
Exceptional value, our room was very clean comfortable and modern. It was however somewhat noisy, there must be a night club very close by and the base from the music could clearly be heard. We had a lovely meal in the hotel restaurant, which is again is modern and stylish. Our evening meal and breakfast wete both excellent, An added bonus of a band on in the lovely outdoors area at the rear of the hotel. All the staff were welcoming and friendly. The hotel has plenty of guest parking.
10
Mark
24 Jul 2023
·
Stayed 1 night
Lovely hotel, well placed & maintained. Very different from standard hotel setup with it's quirky courtyards & seating areas
Lovely hotel, well placed & maintained. Very different from standard hotel setup with it's quirky courtyards & seating areas
10
Paul
29 Feb 2024
·
Stayed 1 night
Loved visiting Stafford and this hotel is beautifully situated in the centre with complimentary parking for hotel guests. The parking is right behind the hotel and there is a helpful video on their website with directions. The hotel is perfect. Our double room was not massive but had everything we needed was immaculately clean and comfortable. The radio was playing when we arrived with gentle classical music, what a lovely touch. All staff were great, helpful and polite. The hotel is delightfully old fashioned without being stuffy. Breakfast was excellent perfectly cooked and great coffee always a winner. Will definitely stay here again. 5 stars ✨
Loved visiting Stafford and this hotel is beautifully situated in the centre with complimentary parking for hotel guests. The parking is right behind the hotel and there is a helpful video on their website with directions. The hotel is perfect. Our double room was not massive but had everything we needed was immaculately clean and comfortable. The radio was playing when we arrived with gentle classical music, what a lovely touch. All staff were great, helpful and polite. The hotel is delightfully old fashioned without being stuffy. Breakfast was excellent perfectly cooked and great coffee always a winner. Will definitely stay here again. 5 stars ✨
10
Stephen
3 Oct 2024
·
Stayed 1 night
Lovely room, good dinner, excellent breakfast. Great pub with live band the night we stayed. Was a little noisy later on but not a big issue. Would definitely recommend.
Lovely room, good dinner, excellent breakfast. Great pub with live band the night we stayed. Was a little noisy later on but not a big issue. Would definitely recommend.
8
David
5 Aug 2025
·
Stayed 1 night
A traditional town centre hotel with large flowing bar and restaurant area on the ground floor. In spite of refurbishment, the limitations of the old building are evident. The windows of the room we were shown to would not open (broken sash cord in one and totally stuck on the other) and no sir conditioning. The replacement room was better with a modern bathroom and a window that opened even if it was in a poor state of repair. Service in the bar and restaurant was friendly and good. Breakfast good. The car park is behind the hotel and difficult to find (get the hotel to give you the postcode for the car park).
A traditional town centre hotel with large flowing bar and restaurant area on the ground floor. In spite of refurbishment, the limitations of the old building are evident. The windows of the room we were shown to would not open (broken sash cord in one and totally stuck on the other) and no sir conditioning. The replacement room was better with a modern bathroom and a window that opened even if it was in a poor state of repair. Service in the bar and restaurant was friendly and good. Breakfast good. The car park is behind the hotel and difficult to find (get the hotel to give you the postcode for the car park).
10
Becky
4 May 2025
·
Stayed 1 night
Easy to find with good sized car park that’s barrier controlled for extra security. Evening food was DELICIOUS! Comfortable beds and a nice brekkie. Nice travelling stop.
Easy to find with good sized car park that’s barrier controlled for extra security. Evening food was DELICIOUS! Comfortable beds and a nice brekkie. Nice travelling stop.
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and public areas are generally very clean and well maintained. A few guests noted bathroom odours or missed spots.
Related guest reviews
10
Debbie
28 Mar 2025
·
Stayed 1 night
Excellent value for money,Lovley building, lovely staff and comfy room Breakfast very nice Would definitely recommend and if up this way again would book again
Excellent value for money,Lovley building, lovely staff and comfy room Breakfast very nice Would definitely recommend and if up this way again would book again
10
Andrew
8 Nov 2025
·
Stayed 1 night
Room was very clean, staff were very polite and helpful.
Room was very clean, staff were very polite and helpful.
10
Helen
19 Jul 2025
·
Stayed 1 night
The reception was a warm welcome. Huge comfy bed in room 104. Excellent food and drink. Beautifully maintained hotel.
The reception was a warm welcome. Huge comfy bed in room 104. Excellent food and drink. Beautifully maintained hotel.
8
Charlene
3 Jan 2026
·
Stayed 1 night
Room was spotless and comfortable. Staff were all friendly and very helpful, however the service for our evening meal was a little slow but apart from that we had brilliant stay.
Room was spotless and comfortable. Staff were all friendly and very helpful, however the service for our evening meal was a little slow but apart from that we had brilliant stay.
10
andrew
26 Apr 2025
·
Stayed 2 nights
The staff were so helpful and so pleasant the food was really nice and the hotel was very clean and tidey
The staff were so helpful and so pleasant the food was really nice and the hotel was very clean and tidey
4
steven
1 Jan 2025
·
Stayed 1 night
Tv 1 to 9 couldnt sit and relax watch tv no stations shower room stunk like drains paid nearly 150 in total then told us 15.00 pound for dogs on departure complete rip off for what you get didnt even bother with breakfast due to smell coming from shower room ...no body about to report the problem disgusting place
Tv 1 to 9 couldnt sit and relax watch tv no stations shower room stunk like drains paid nearly 150 in total then told us 15.00 pound for dogs on departure complete rip off for what you get didnt even bother with breakfast due to smell coming from shower room ...no body about to report the problem disgusting place
10
Kate
28 Nov 2025
·
Stayed 1 night
Very helpful and friendly staff, good food and comfortable, clean room.
Very helpful and friendly staff, good food and comfortable, clean room.
10
Judith
1 Dec 2025
·
Stayed 1 night
This was our 3rd stay with you; we returned because we have always enjoyed our visits. The hotel is really characterful, comfortable and beautifully clean. All the staff we meet are friendly and efficient and the food is excellent. The Christmas decorations are fabulous!
This was our 3rd stay with you; we returned because we have always enjoyed our visits. The hotel is really characterful, comfortable and beautifully clean. All the staff we meet are friendly and efficient and the food is excellent. The Christmas decorations are fabulous!
10
Russell
26 Jun 2024
·
Stayed 1 night
The friendliest of staff, extremely clean, and very convenient.
The friendliest of staff, extremely clean, and very convenient.
8
Ashleigh
19 May 2024
·
Stayed 2 nights
Lovely hotel, lovely staff, floors were a bit creaky as wobbly but it's a old building to be expected! Nice simple room with everything you need. Was very very warm though but there was a fan provided which made it a bit better! Nice little touches with the show gels and things! Cleaning in the bathroom.was a bit poor, hairs and bit left around but sometimes it happens! Breakfast was fab too! All in all was a lovely stay and would definitely come back!
Lovely hotel, lovely staff, floors were a bit creaky as wobbly but it's a old building to be expected! Nice simple room with everything you need. Was very very warm though but there was a fan provided which made it a bit better! Nice little touches with the show gels and things! Cleaning in the bathroom.was a bit poor, hairs and bit left around but sometimes it happens! Breakfast was fab too! All in all was a lovely stay and would definitely come back!
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AI-generated summary based on recent guest reviews
Rooms
Rooms are comfortable, often spacious and full of character, though some are small or dark. Recurring issues include heat and poor ventilation or non-opening windows, street or venue noise, thin walls, scarce bedside sockets, and occasional TV reception problems.
Related guest reviews
6
Kelli
1 Nov 2024
·
Stayed 1 night
Beds were really hard and uncomfortable, terrible nights sleep. Breakfast no items left had to keep askign them to refill. Hot food took a long time to come out.
Beds were really hard and uncomfortable, terrible nights sleep. Breakfast no items left had to keep askign them to refill. Hot food took a long time to come out.
8
Anthony
13 Jul 2025
·
Stayed 1 night
Great evenings stay, the only issue we had was the heat, we were unable to open the old sash windows ti allow fresh air in, it was a shame really as the stay was exceptional good value.
Great evenings stay, the only issue we had was the heat, we were unable to open the old sash windows ti allow fresh air in, it was a shame really as the stay was exceptional good value.
6
Paul
24 Oct 2024
·
Stayed 1 night
Toilet seat is the wrong size and was very loose, making it uncomfortable to use. The room was on the small size. Other than everything was good. Very convenient location.
Toilet seat is the wrong size and was very loose, making it uncomfortable to use. The room was on the small size. Other than everything was good. Very convenient location.
6
Neil
28 Jun 2024
·
Stayed 1 night
Bit tired no air on and not equipped for the business traveller with no power sockets near bed or no desk Wifi slow and intermittent
Bit tired no air on and not equipped for the business traveller with no power sockets near bed or no desk Wifi slow and intermittent
6
Pauline
30 Dec 2023
·
Stayed 2 nights
Stayed here before and had a nice room. This time the room was far to small for the massive bed, the cupboard that was supposed to be a wardrobe was useless, I’m 5ft 1in and my dresses were too long to hang up! The view from the window was of a fire escape and concrete. No heating in the bathroom. Don’t stay in room 104. Staff were lovely. Food was less than average. The hotel is in a great location in the centre of town. Definitely won’t be back.
Stayed here before and had a nice room. This time the room was far to small for the massive bed, the cupboard that was supposed to be a wardrobe was useless, I’m 5ft 1in and my dresses were too long to hang up! The view from the window was of a fire escape and concrete. No heating in the bathroom. Don’t stay in room 104. Staff were lovely. Food was less than average. The hotel is in a great location in the centre of town. Definitely won’t be back.
6
Susan
1 Sept 2024
·
Stayed 2 nights
Hotel room very clean and beds comfortable. Stayed before and had issues with noise from a kitchen extractor on all-night. As the hotel was nice though I thought I would give it a second go and asked for a quiet room. Unfortunately we had issues with noise again - our room was positioned directly opposite air condition unit which we were told went off at 9pm. This was not so and also music playing in the hotel went on for both nights until late - the noise was really loud. I've no problem with music but when you book a hotel to sleep in and the noise level Stops you settling until the music stops it is very frustrating. Sound proofing of the room is also poor so hear lots of noise all night. We were not warned before hand about the live band and I phoned reception at 11:10 to ask when it was finishing, but got no reply. It's a lovely hotel but we slept badly for two nights so we're glad to get home for a rest, which defeats the reason for getting a break away. Sadly we will not book here again, and will now try a different hotel for our frequent trips to the area.
Hotel room very clean and beds comfortable. Stayed before and had issues with noise from a kitchen extractor on all-night. As the hotel was nice though I thought I would give it a second go and asked for a quiet room. Unfortunately we had issues with noise again - our room was positioned directly opposite air condition unit which we were told went off at 9pm. This was not so and also music playing in the hotel went on for both nights until late - the noise was really loud. I've no problem with music but when you book a hotel to sleep in and the noise level Stops you settling until the music stops it is very frustrating. Sound proofing of the room is also poor so hear lots of noise all night. We were not warned before hand about the live band and I phoned reception at 11:10 to ask when it was finishing, but got no reply. It's a lovely hotel but we slept badly for two nights so we're glad to get home for a rest, which defeats the reason for getting a break away. Sadly we will not book here again, and will now try a different hotel for our frequent trips to the area.
10
Linda
31 Mar 2025
·
Stayed 1 night
Nice hotel. Staff are friendly and helpful. The building has character. Room is clean. Walls are thin and I’ve been able to hear the man next door snoring, and now their dogs barking and whining. Apart from that all has been okay. Parking was easy to find using the postcode provided for it by the hotel.
Nice hotel. Staff are friendly and helpful. The building has character. Room is clean. Walls are thin and I’ve been able to hear the man next door snoring, and now their dogs barking and whining. Apart from that all has been okay. Parking was easy to find using the postcode provided for it by the hotel.
8
Kevin
19 Mar 2025
·
Stayed 3 nights
A good stay all round room was a bit dark very small window not a great view over roof tops. Bed not the most comfy would not stay in this room again
A good stay all round room was a bit dark very small window not a great view over roof tops. Bed not the most comfy would not stay in this room again
6
Rachel
27 Aug 2025
·
Stayed 1 night
First impressions really good, but these are only skin deep. Such a shame the windows dont open & there's no aircon. Yes a fan had been provided, but no sockets anywhere near the bed
First impressions really good, but these are only skin deep. Such a shame the windows dont open & there's no aircon. Yes a fan had been provided, but no sockets anywhere near the bed
8
David
5 Aug 2025
·
Stayed 1 night
A traditional town centre hotel with large flowing bar and restaurant area on the ground floor. In spite of refurbishment, the limitations of the old building are evident. The windows of the room we were shown to would not open (broken sash cord in one and totally stuck on the other) and no sir conditioning. The replacement room was better with a modern bathroom and a window that opened even if it was in a poor state of repair. Service in the bar and restaurant was friendly and good. Breakfast good. The car park is behind the hotel and difficult to find (get the hotel to give you the postcode for the car park).
A traditional town centre hotel with large flowing bar and restaurant area on the ground floor. In spite of refurbishment, the limitations of the old building are evident. The windows of the room we were shown to would not open (broken sash cord in one and totally stuck on the other) and no sir conditioning. The replacement room was better with a modern bathroom and a window that opened even if it was in a poor state of repair. Service in the bar and restaurant was friendly and good. Breakfast good. The car park is behind the hotel and difficult to find (get the hotel to give you the postcode for the car park).
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly, welcoming and helpful. However, multiple reviews mention understaffing leading to waits at reception and slow breakfast or dinner service.
Related guest reviews
10
Howard
1 Nov 2025
·
Stayed 1 night
We stay here this weekend every year as we are very happy with the rooms, the restaurant, the location and the extremely friendly staff.
We stay here this weekend every year as we are very happy with the rooms, the restaurant, the location and the extremely friendly staff.
6
AlAn
28 Dec 2024
·
Stayed 1 night
Waited 5 minutes for some one to turn up at reception both arriving and leaving. Not enough staff employed. Staff friendly but are having to do to much . I watched breakfast lady having to deal with someone trying to checkout. Breakfast looked good but cold.
Waited 5 minutes for some one to turn up at reception both arriving and leaving. Not enough staff employed. Staff friendly but are having to do to much . I watched breakfast lady having to deal with someone trying to checkout. Breakfast looked good but cold.
6
Pauline
24 May 2025
·
Stayed 1 night
Nice location, the room was comfortable and breakfast was good. Staff helpful and friendly BUT it’s clear that there aren’t enough of them as we had to wait for everything. Check in was slow as the receptionist was dealing with another issue and it seems she had no back up. It was the same at breakfast, there appeared to be only two young staff working the restaurant, there were 7 tables occupied when we placed our order and only one table had food. When we checked out there was another long wait. I certainly don’t blame the staff, I felt very sorry for them. This is a management issue that needs addressing.
Nice location, the room was comfortable and breakfast was good. Staff helpful and friendly BUT it’s clear that there aren’t enough of them as we had to wait for everything. Check in was slow as the receptionist was dealing with another issue and it seems she had no back up. It was the same at breakfast, there appeared to be only two young staff working the restaurant, there were 7 tables occupied when we placed our order and only one table had food. When we checked out there was another long wait. I certainly don’t blame the staff, I felt very sorry for them. This is a management issue that needs addressing.
10
Barry
21 Feb 2025
·
Stayed 1 night
Staff very friendly and helpful went out of their way to make sure that everything went smoothly.
Staff very friendly and helpful went out of their way to make sure that everything went smoothly.
6
Katherine
22 Sept 2025
·
Stayed 1 night
It was a well-located, nice property. But very understaffed for a busy venue.
It was a well-located, nice property. But very understaffed for a busy venue.
8
Carole
21 Sept 2025
·
Stayed 2 nights
We initially had a problem with our TV but this was resolved by a helpful staff member. Food and service in the restaurant was excellent. One small improvement opportunity - check in is at 3pm but Reception wasn’t manned at that time! Not great customer experience…
We initially had a problem with our TV but this was resolved by a helpful staff member. Food and service in the restaurant was excellent. One small improvement opportunity - check in is at 3pm but Reception wasn’t manned at that time! Not great customer experience…
6
Hanna
22 Dec 2025
·
Stayed 1 night
- [ ] A little disappointing. Super busy on arrival which is expected for a Sunday before Christmas. Check in was fine, once you got someone’s attention. Room was nice. Spacious and well appointed. But for dinner, no one knew where our booking was for, no one came to tend to us so we moved tables. Twice. Ordered at the bar and mains were lovely. Hot and quick to come. We then waited over 45 minutes for (terrible) deserts (which was an un set chocolate mousse which was more like a flat, gritty angel delight, and a ‘Christmas pudding’ splodge the shape of a sausage roll with the texture of jam). By this time the place was empty. Seemed there wasn’t enough staff to cover the many areas of service. And if there was, they weren’t organised at all. Rather cheeky when 10% is automatically added to the bill for service! Sad as the place is lovely, busy, very dog friendly and the food was great. May just be bad timing, as it was the busiest place by far in the town centre. Plus, it was a completely different story thw next morning, with attentive, friendly service, good food and a lovely atmosphere.
- [ ] A little disappointing. Super busy on arrival which is expected for a Sunday before Christmas. Check in was fine, once you got someone’s attention. Room was nice. Spacious and well appointed. But for dinner, no one knew where our booking was for, no one came to tend to us so we moved tables. Twice. Ordered at the bar and mains were lovely. Hot and quick to come. We then waited over 45 minutes for (terrible) deserts (which was an un set chocolate mousse which was more like a flat, gritty angel delight, and a ‘Christmas pudding’ splodge the shape of a sausage roll with the texture of jam). By this time the place was empty. Seemed there wasn’t enough staff to cover the many areas of service. And if there was, they weren’t organised at all. Rather cheeky when 10% is automatically added to the bill for service! Sad as the place is lovely, busy, very dog friendly and the food was great. May just be bad timing, as it was the busiest place by far in the town centre. Plus, it was a completely different story thw next morning, with attentive, friendly service, good food and a lovely atmosphere.
10
Julie
19 Apr 2025
·
Stayed 3 nights
Fabulous stay at the Swan Hotel. The staff are very friendly and extremely helpful. Nothing is too much trouble and the staff are happy to explain things to make sure your stay is a plesant one. A shout out to the young girl who was our breakfast waitress (I think she was called Amberle). She worked tirelessly hard, was very pleasant and even though she was busy she made time to have a chat and give tips about the area! She was always smiling and made sure you were happy! You are all a credit to the Swan Hotel! We ate at the Hotel all 3 nights as the food was excellent ! We will be back in the future!
Fabulous stay at the Swan Hotel. The staff are very friendly and extremely helpful. Nothing is too much trouble and the staff are happy to explain things to make sure your stay is a plesant one. A shout out to the young girl who was our breakfast waitress (I think she was called Amberle). She worked tirelessly hard, was very pleasant and even though she was busy she made time to have a chat and give tips about the area! She was always smiling and made sure you were happy! You are all a credit to the Swan Hotel! We ate at the Hotel all 3 nights as the food was excellent ! We will be back in the future!
6
David
4 Aug 2023
·
Stayed 1 night
Ignored at check in, room bang average with creaking floor (207) plus very uncomfortable chairs, 1 member of staff at breakfast and breakfast not the best, checked out and had to revisit reception for token to exit car park…why would you not just give a token on exit? Best part of the visit was the Bengal Lounge nearby…fantastic food!
Ignored at check in, room bang average with creaking floor (207) plus very uncomfortable chairs, 1 member of staff at breakfast and breakfast not the best, checked out and had to revisit reception for token to exit car park…why would you not just give a token on exit? Best part of the visit was the Bengal Lounge nearby…fantastic food!
6
Nick
15 Sept 2025
·
Stayed 2 nights
When we arrived no one was on reception. Our bedroom and bathroom were both very cold and the radiator did not come on ( we were advised that they were looking at the timing). The bath water on the saturday nigh was only tepid. We had a reservation in the restaurant but waited an hour for our main course to be served. The television controls were complicated and no instructions to follow.
When we arrived no one was on reception. Our bedroom and bathroom were both very cold and the radiator did not come on ( we were advised that they were looking at the timing). The bath water on the saturday nigh was only tepid. We had a reservation in the restaurant but waited an hour for our main course to be served. The television controls were complicated and no instructions to follow.
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AI-generated summary based on recent guest reviews
Location
Central position close to shops, venues and the station, convenient for exploring Stafford. Some rooms facing the street pick up late-night noise.
Related guest reviews
10
Peter
6 Sept 2024
·
Stayed 1 night
Great service and nice old hotel in the middle of Stafford. Train and bus station within 10 min walk and close to fast food, supermarkets, museum and other attractions. Great food and comfortable room. Would visit again if in the area!
Great service and nice old hotel in the middle of Stafford. Train and bus station within 10 min walk and close to fast food, supermarkets, museum and other attractions. Great food and comfortable room. Would visit again if in the area!
10
claire
24 Jun 2025
·
Stayed 2 nights
Located in the town centre of stafford. Lovely building with comfortable rooms.
Located in the town centre of stafford. Lovely building with comfortable rooms.
10
Gus
10 Mar 2025
·
Stayed 2 nights
Always enjoy staying at The Swan. Rooms and staff are great. Only downside is if your room is at the front of the hotel expect late night noise from the pubs across the road at weekends.
Always enjoy staying at The Swan. Rooms and staff are great. Only downside is if your room is at the front of the hotel expect late night noise from the pubs across the road at weekends.
8
Wayne
1 Dec 2023
·
Stayed 1 night
Nice hotel and convenient for town
Nice hotel and convenient for town
8
claire
23 Sept 2023
·
Stayed 1 night
Staff were brilliant. If the kitchen was finished and they were serving meals I would have given a higher mark. Carpark was good and hotel very central so ideal for traveling around.
Staff were brilliant. If the kitchen was finished and they were serving meals I would have given a higher mark. Carpark was good and hotel very central so ideal for traveling around.
10
Verona
7 Apr 2024
·
Stayed 1 night
Just last week, my entire family had the pleasure of staying at the luxurious Swan Hotel in Stafford and I must say, our experience was nothing short of exceptional. Our family of four had the pleasure of booking both a twin and double room, which were both impeccably clean and provided ample space for us to relax and enjoy our stay. The hotel staff were friendly and attentive, making sure that all of our needs were met during our stay. The hotel's prime location, nestled in the heart of Stafford, makes it the perfect base for exploring the charming town. With an abundance of shops, restaurants, and historic landmarks just a short walk away, you'll have endless opportunities to immerse yourself in the local culture and experience all that this beautiful town has to offer. Although we did not take advantage of the hotel's restaurant for dinner, we did thoroughly enjoy the delicious breakfast options during our stay at the hotel. Based on our overall experience, I can confidently say that our stay at the Swan Hotel in Stafford was nothing short of excellent, and I would highly recommend it to any families in search of a comfortable and convenient place to stay. We will be booking again.
Just last week, my entire family had the pleasure of staying at the luxurious Swan Hotel in Stafford and I must say, our experience was nothing short of exceptional. Our family of four had the pleasure of booking both a twin and double room, which were both impeccably clean and provided ample space for us to relax and enjoy our stay. The hotel staff were friendly and attentive, making sure that all of our needs were met during our stay. The hotel's prime location, nestled in the heart of Stafford, makes it the perfect base for exploring the charming town. With an abundance of shops, restaurants, and historic landmarks just a short walk away, you'll have endless opportunities to immerse yourself in the local culture and experience all that this beautiful town has to offer. Although we did not take advantage of the hotel's restaurant for dinner, we did thoroughly enjoy the delicious breakfast options during our stay at the hotel. Based on our overall experience, I can confidently say that our stay at the Swan Hotel in Stafford was nothing short of excellent, and I would highly recommend it to any families in search of a comfortable and convenient place to stay. We will be booking again.
8
Robert
7 Feb 2025
·
Stayed 1 night
Nice hotel, great location with good parking
Nice hotel, great location with good parking
8
Eleanor
25 Aug 2025
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Stayed 2 nights
Friendly staff, good food and comfortable room.and bed. The location was central for us for visiting Birmingham and the Peak District
Friendly staff, good food and comfortable room.and bed. The location was central for us for visiting Birmingham and the Peak District
10
Susan
5 Sept 2024
·
Stayed 3 nights
I was on a remembrance and family/friends visit. The Swan is ideally located in the centre of Stafford and is a lovely old coaching inn. I decided to visit by rail and the hotel is only a 10 minute walk, through the park, from the railway station. The staff were friendly, professional and very pleasant. The only slight downside was that some of the furniture in my room was chipped. However, I understand there is a refurbishment planned in the near future. An easy to use car park is located at the back of the hotel and parking is free to all guests and anyone using the hotel facilities. I would have no hesitation in visiting The Swan again sometime.
I was on a remembrance and family/friends visit. The Swan is ideally located in the centre of Stafford and is a lovely old coaching inn. I decided to visit by rail and the hotel is only a 10 minute walk, through the park, from the railway station. The staff were friendly, professional and very pleasant. The only slight downside was that some of the furniture in my room was chipped. However, I understand there is a refurbishment planned in the near future. An easy to use car park is located at the back of the hotel and parking is free to all guests and anyone using the hotel facilities. I would have no hesitation in visiting The Swan again sometime.
10
Mark
9 Jun 2024
·
Stayed 1 night
Exceptional value, our room was very clean comfortable and modern. It was however somewhat noisy, there must be a night club very close by and the base from the music could clearly be heard. We had a lovely meal in the hotel restaurant, which is again is modern and stylish. Our evening meal and breakfast wete both excellent, An added bonus of a band on in the lovely outdoors area at the rear of the hotel. All the staff were welcoming and friendly. The hotel has plenty of guest parking.
Exceptional value, our room was very clean comfortable and modern. It was however somewhat noisy, there must be a night club very close by and the base from the music could clearly be heard. We had a lovely meal in the hotel restaurant, which is again is modern and stylish. Our evening meal and breakfast wete both excellent, An added bonus of a band on in the lovely outdoors area at the rear of the hotel. All the staff were welcoming and friendly. The hotel has plenty of guest parking.
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AI-generated summary based on recent guest reviews
Dining
Breakfast and restaurant meals are often praised for quality and value. Reports of slow service and occasional inconsistency, including limited or cold items and one early kitchen closure, suggest variable experiences.
Related guest reviews
10
Julie
20 Jan 2025
·
Stayed 1 night
We were very well looked after from the minute we stepped through the door. Bar staff, restaurant staff and reception were very friendly and welcoming. The quality of the food in the hotel restaurant. We had Sunday lunch and breakfast the following morning. Everything was freshly cooked, well presented and of the very highest quality. Our room was spotless and spacious. Toiletries that were provided were exceptional! These are available to purchase at reception for anyone wanting to take some home. The hotel is very relaxing, we had total peace and quiet in our room. We will definitely return to this hotel. We had the perfect weekend.
We were very well looked after from the minute we stepped through the door. Bar staff, restaurant staff and reception were very friendly and welcoming. The quality of the food in the hotel restaurant. We had Sunday lunch and breakfast the following morning. Everything was freshly cooked, well presented and of the very highest quality. Our room was spotless and spacious. Toiletries that were provided were exceptional! These are available to purchase at reception for anyone wanting to take some home. The hotel is very relaxing, we had total peace and quiet in our room. We will definitely return to this hotel. We had the perfect weekend.
10
David
8 Aug 2023
·
Stayed 1 night
Great location, well appointed room, helpful staff, good breakfast.
Great location, well appointed room, helpful staff, good breakfast.
10
Christine
22 Sept 2024
·
Stayed 2 nights
Had a fantastic two night stay here - the hotel is a wonderful old building with lots of old features that make it quite unique. Staff to call out are Jason and Catherine who both went the extra mile to help make our stay seamless. We had dinner one night which was very tasty, the ambience is a nice buzzy atmosphere. Breakfast is a very varied menu to suit everyone and was very tasty too! The only issue was trying to find the carpark as it's not particularly well sign posted.
Had a fantastic two night stay here - the hotel is a wonderful old building with lots of old features that make it quite unique. Staff to call out are Jason and Catherine who both went the extra mile to help make our stay seamless. We had dinner one night which was very tasty, the ambience is a nice buzzy atmosphere. Breakfast is a very varied menu to suit everyone and was very tasty too! The only issue was trying to find the carpark as it's not particularly well sign posted.
10
Gary
27 Jun 2025
·
Stayed 1 night
Checkin was qick and simple, very friendly staff. Room was great, tidy, comfortable and cosy. Little additions in room were more than expected. The bar, restaraunt were friendly and great looking. The food was exeptional and fair price. Breakfast was amazing, I would highly recommend this hotel.
Checkin was qick and simple, very friendly staff. Room was great, tidy, comfortable and cosy. Little additions in room were more than expected. The bar, restaraunt were friendly and great looking. The food was exeptional and fair price. Breakfast was amazing, I would highly recommend this hotel.
8
Catherine
30 Sept 2024
·
Stayed 1 night
Charming bar and restaurant area - excellent quality breakfast Sadly no food available after 8 pm and this was not communicated in advance - very disappointing after a long journey!
Charming bar and restaurant area - excellent quality breakfast Sadly no food available after 8 pm and this was not communicated in advance - very disappointing after a long journey!
10
Sadie
1 Jan 2026
·
Stayed 1 night
Amazing breakfast, kind and welcoming staff.
Amazing breakfast, kind and welcoming staff.
6
Hanna
22 Dec 2025
·
Stayed 1 night
- [ ] A little disappointing. Super busy on arrival which is expected for a Sunday before Christmas. Check in was fine, once you got someone’s attention. Room was nice. Spacious and well appointed. But for dinner, no one knew where our booking was for, no one came to tend to us so we moved tables. Twice. Ordered at the bar and mains were lovely. Hot and quick to come. We then waited over 45 minutes for (terrible) deserts (which was an un set chocolate mousse which was more like a flat, gritty angel delight, and a ‘Christmas pudding’ splodge the shape of a sausage roll with the texture of jam). By this time the place was empty. Seemed there wasn’t enough staff to cover the many areas of service. And if there was, they weren’t organised at all. Rather cheeky when 10% is automatically added to the bill for service! Sad as the place is lovely, busy, very dog friendly and the food was great. May just be bad timing, as it was the busiest place by far in the town centre. Plus, it was a completely different story thw next morning, with attentive, friendly service, good food and a lovely atmosphere.
- [ ] A little disappointing. Super busy on arrival which is expected for a Sunday before Christmas. Check in was fine, once you got someone’s attention. Room was nice. Spacious and well appointed. But for dinner, no one knew where our booking was for, no one came to tend to us so we moved tables. Twice. Ordered at the bar and mains were lovely. Hot and quick to come. We then waited over 45 minutes for (terrible) deserts (which was an un set chocolate mousse which was more like a flat, gritty angel delight, and a ‘Christmas pudding’ splodge the shape of a sausage roll with the texture of jam). By this time the place was empty. Seemed there wasn’t enough staff to cover the many areas of service. And if there was, they weren’t organised at all. Rather cheeky when 10% is automatically added to the bill for service! Sad as the place is lovely, busy, very dog friendly and the food was great. May just be bad timing, as it was the busiest place by far in the town centre. Plus, it was a completely different story thw next morning, with attentive, friendly service, good food and a lovely atmosphere.
10
Glen
8 Apr 2025
·
Stayed 1 night
Nice clean rooms with comfortable beds and pillows. Great pub food as well
Nice clean rooms with comfortable beds and pillows. Great pub food as well
10
Jacqueline
28 Sept 2025
·
Stayed 2 nights
The restaurant, food, accommodation and the Staff were excellent. Friendly and welcoming, could not fault our stay at all. Hopefully will be able to revisit again soon
The restaurant, food, accommodation and the Staff were excellent. Friendly and welcoming, could not fault our stay at all. Hopefully will be able to revisit again soon
4
Stephen
8 Feb 2025
·
Stayed 2 nights
Good bedroom and central position. Evening meal involved microwaved food which was just about edible. Breakfast food better quality however 90 minute wait for cooked breakfast one day. Second day 30 minutes and run out of some of the food. It good enough for a hotel with this rating.
Good bedroom and central position. Evening meal involved microwaved food which was just about edible. Breakfast food better quality however 90 minute wait for cooked breakfast one day. Second day 30 minutes and run out of some of the food. It good enough for a hotel with this rating.
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AI-generated summary based on recent guest reviews
10
Michael
last week
·
Stayed 1 night
Great room bigger than expected for the price in great location
Great room bigger than expected for the price in great location
8
Srinivasarao
3 weeks ago
·
Stayed 1 night
It was good and clean rooms and hotel. But floor making noise and Breakfast is not Buffet model to choose
It was good and clean rooms and hotel. But floor making noise and Breakfast is not Buffet model to choose
10
Matthew
20 Sept 2026
·
Stayed 1 night
Our second time at this hotel and loved it as much as the first. Clean rooms and excellent hand soap! Charming hotel with plenty of character set in prime location. Thanks again
Our second time at this hotel and loved it as much as the first. Clean rooms and excellent hand soap! Charming hotel with plenty of character set in prime location. Thanks again
4
Dawn
19 Sept 2026
·
Stayed 1 night
On arrival no one came and it was very confusing as we came through the carpark as directed . There was live music and we had to walk through the bar full of people with our luggage. Our room smelt damp and musky and the bed was rock hard so much so we both couldn’t sleep, to top it off we could hear everything and were serenaded by next door singing at 2.30 am after listening to the local drunks outside the window . Hot breakfast took a long time and the order was Would not stay again .
On arrival no one came and it was very confusing as we came through the carpark as directed . There was live music and we had to walk through the bar full of people with our luggage. Our room smelt damp and musky and the bed was rock hard so much so we both couldn’t sleep, to top it off we could hear everything and were serenaded by next door singing at 2.30 am after listening to the local drunks outside the window . Hot breakfast took a long time and the order was Would not stay again .
8
David
16 Sept 2026
·
Stayed 1 night
Hotel situated in a nice area close to the town. Hotel a bit tired. Room was great.
Hotel situated in a nice area close to the town. Hotel a bit tired. Room was great.
FAQs about The Swan Hotel, Stafford, Staffordshire - The Coaching Inn Group
Is parking available at the property?
Yes, free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
Cooked-to-order breakfasts are available daily from 7:30 AM to 9:30 AM for a fee of approximately GBP 13.50 for adults and GBP 8 for children.
Does the property allow pets?
Yes, the property allows pets in specific rooms only, with a pet fee of GBP 15 per accommodation, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including elevators and step-free entrances.
What is the location of the property in relation to key landmarks?
The hotel is located just steps from St Chad's Church and Stafford Gatehouse Theatre, approximately 0.6 miles from Ancient High House and 0.8 miles from Stafford Leisure Centre.
What are the policies for guests staying with children?
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
What are the policies regarding extra beds and cribs?
Cribs are available for a fee of GBP 5 per night, and rollaway beds are available for a fee of GBP 10 per night. Advance request or confirmation may be required.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-22: NO DATA
- 2026-10-23: 116.0115007598877USD
- 2026-10-24: NO DATA
- 2026-10-25: 128.75612925476074USD
- 2026-10-26: 115.07261949645996USD
- 2026-10-27: 190.46001929809572USD
- 2026-10-28: 115.1811210333252USD
- 2026-10-29: 109.56721422546387USD
- 2026-10-30: 124.41838560424804USD
- 2026-10-31: 122.16971990478515USD
- 2026-11-01: 75.7811476538086USD
- 2026-11-02: 106.14945002563476USD
- 2026-11-03: NO DATA
- 2026-11-04: NO DATA
- 2026-11-05: 111.15730142578126USD
- 2026-11-06: 139.90614608825683USD
- 2026-11-07: 124.17528776550293USD
- 2026-11-08: 77.90127247375489USD
- 2026-11-09: 144.27931567016603USD
- 2026-11-10: NO DATA
- 2026-11-11: NO DATA
- 2026-11-12: 102.70959379760743USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 79.85732784851075USD
- 2026-11-16: NO DATA
- 2026-11-17: 127.42799038879394USD
- 2026-11-18: 126.36318541992188USD
- 2026-11-19: 149.02007846923829USD
- 2026-11-20: 122.0238594909668USD
- 2026-11-21: NO DATA
- 2026-11-22: 77.93571482666016USD
- 2026-11-23: 117.96409222778321USD
- 2026-11-24: NO DATA
- 2026-11-25: NO DATA
- 2026-11-26: 119.90488930664063USD
- 2026-11-27: 147.5652717993164USD
- 2026-11-28: NO DATA
- 2026-11-29: 79.55467647033691USD
- 2026-11-30: 120.36967718444825USD
- 2026-12-01: NO DATA
- 2026-12-02: NO DATA
- 2026-12-03: 119.66579420471191USD
- 2026-12-04: 137.19938084472656USD
- 2026-12-05: 171.77757021606445USD
- 2026-12-06: 79.55467647033691USD
- 2026-12-07: NO DATA
- 2026-12-08: 131.52462046325684USD
- 2026-12-09: 131.9461736517334USD
- 2026-12-10: 131.4273488269043USD
- 2026-12-11: 138.34513859985353USD
- 2026-12-12: NO DATA
- 2026-12-13: 79.55467647033691USD
- 2026-12-14: 119.90488930664063USD
- 2026-12-15: 119.90488930664063USD
- 2026-12-16: 119.90488930664063USD
- 2026-12-17: 119.98054787475586USD
- 2026-12-18: 138.8964044091797USD
- 2026-12-19: 149.86759812011718USD
- 2026-12-20: 79.55467647033691USD
- 2026-12-21: 119.90488930664063USD
- 2026-12-22: 119.90488930664063USD
The front desk is open daily until 11:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- Fee for cooked-to-order breakfast: approximately GBP 13.50 for adults and GBP 8 for children
- Pet fee: GBP 15 per accommodation, per night
- Service animals are exempt from fees
- Crib (infant bed) fee: GBP 5.0 per night
- Rollaway bed fee: GBP 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-smoking rooms
Room service
Dry cleaning
Housekeeping
Services
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Designated smoking area
Self laundry
24-Hour Front Desk
Concierge Services
Activities
Outdoor Furniture
Terrace
General
Room service
Restaurant
Non-smoking rooms
Allergy-free room available
Family room
Wheelchair Accessible (Limited)
Parking
Parking
Free parking
Parking Onsite
Internet
Free wi-fi