New Imperial Hotel

Name: New Imperial Hotel
Address: Jaffa Gate Old City, Armenian Quarter, Jerusalem, Jerusalem (and vicinity), Israel, Jerusalem, Jerusalem District, Israel
Rating: 8.1

"Convenient location"

"Loved the shower"

"Staff were helpful and professional"

"Stunning views"

Amenities

Parking
Non-Smoking Rooms
Tour Desk
Housekeeping
Safe-Deposit Box
ATM / Cash Machine

Show all

Property description

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.

‌

Guest reviews

8.1

Very good

Based on 979 verified reviews

Who stays here?

Business

2%

Couple

34%

Family

23%

Group

21%

Solo

17%

What guests think

AI-generated summary based on recent guest reviews

At New Imperial Hotel, many travelers highlight its unbeatable Old City location by Jaffa Gate, welcoming staff, and historic charm, while noting tradeoffs like many stairs with no elevator, occasional street noise, and some dated or maintenance-related issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Jack

23 Jan 2026

·

Stayed 6 nights

breakfast was OK but not enough verity hotel ia right next to shopping area and several historical sites

4

Ordaly Milagros

22 Jan 2026

·

Stayed 5 nights

Friendly staff but hotel room was very dirty incluiding the sheets. Made the beds sloppy did not throw away garbage the last two days of my stay. I won’t be staying there when i return to israel. Gave a two star because some staff was very friendly besides that the hotel stay wasn’t nice especially for the price i paid.

10

Penelope Janie

21 Jan 2026

·

Stayed 8 nights

Great hotel close to Jaffa gate. Delicious breakfast. Would definitely stay again the next time I'm in Jerusalem.

8

Doug

29 Dec 2025

·

Stayed 8 nights

Great location but entrance is up an alleyway with difficult to see sign. The manager is first class, very helpful and friendly. Interesting history and character of the building. Breakfast is excellent. Good size room. Quite a bit of street noise at busy Jaffa Gate. Bed only a double not a queen and hard. Top sheet was for a smaller bed. Lots of stairs and only a luggage elevator for first level.

10

Fabian

26 Dec 2025

·

Stayed 1 night

The hotel was amazing. The staff there was awesome location was perfect. I will stay there again when I go back to Jerusalem.

Jaffa Gate Old City, Armenian Quarter, Jerusalem, Jerusalem (and vicinity), Israel

Location

With a stay at New Imperial Hotel in Jerusalem (Old City), you'll be within a 10-minute walk of Western Wall and Tower of David Museum of the History of Jerusalem. This hotel is 0.1 mi (0.1 km) from Mount Herzl and 0.1 mi (0.1 km) from Greek Orthodox Patriarchate Museum.

Mount Herzl(0.1 Miles)

Tower of David Museum of the History of Jerusalem(0.1 Miles)

Greek Orthodox Patriarchate Museum(0.1 Miles)

Jaffa Gate(0.1 Miles)

Christ Church(0.1 Miles)

Via Dolorosa(0.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 05:30

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

Have a question?

Instant AI responses are based on hotel information