New Imperial Hotel
US$202
/ night
Avg. for September
Prices for New Imperial Hotel
Select dates to see prices and availability
US$202
/ night
Avg. for September
Monthly average prices
Nightly prices at New Imperial Hotel average US$195 in the cheapest month (August) and US$268 in the most expensive month (April), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$199 |
| February | US$225 |
| March | US$223 |
| April | US$268 |
| May | US$251 |
| June | US$229 |
| July | US$202 |
| August | US$195 |
| September | US$202 |
| October | US$220 |
| November | US$204 |
| December | US$221 |
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A
M
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Sept · US$202
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Most expensive: April (~US$268)
Cheapest: August (~US$195)
About this property
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Amenities
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 45 air-conditioned rooms featuring refrigerators and espresso makers. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Location
With a stay at New Imperial Hotel in Jerusalem (Old City), you'll be within a 10-minute walk of Western Wall and Mount Herzl. This hotel is 0.1 mi (0.1 km) from Church of the Holy Sepulchre and 0.1 mi (0.1 km) from Via Dolorosa.
What's nearby
Mount Herzl(0.1 Miles)
Tower of David Museum of the History of Jerusalem(0.1 Miles)
Jaffa Gate(0.1 Miles)
Christ Church(0.1 Miles)
Church of St. Mark(0.1 Miles)
Via Dolorosa(0.2 Miles)
Monastery of St. Saviour(0.2 Miles)
Hutzot Hayotzer(0.2 Miles)
Mosque of Omar(0.2 Miles)
Cathedral of St. James(0.2 Miles)
Church of the Holy Sepulchre(0.2 Miles)
Mamilla Mall(0.2 Miles)
Israelite Tower(0.3 Miles)
New Gate(0.3 Miles)
Hurva Synagogue(0.3 Miles)
The preferred airport for New Imperial Hotel is Ben Gurion Airport (TLV)(32.8 Miles)
Parking
Non-smoking rooms
Tour desk
Housekeeping
Safe-deposit box
ATM/Cash machine
Location
Jaffa Gate Old City, Armenian Quarter, Jerusalem, Israel
Mount Herzl (0.1 Miles)
Tower of David Museum of the History of Jerusalem (0.1 Miles)
Jaffa Gate (0.1 Miles)
Christ Church (0.1 Miles)
Church of St. Mark (0.1 Miles)
Via Dolorosa (0.2 Miles)
Room options
7
Comfort Room, 2 Bedrooms, City View
Room details
2 Large Double Beds
and 1 Single Bed
Sleeps 5
592 ft²
BalconyAir ConditioningWi-Fi (Free)Refrigerator
8
Standard Single Room
Room details
1 Single Bed
129 ft²
BalconyAir ConditioningWi-Fi (Free)Refrigerator
9
Standard Twin Room
Room details
2 Single Beds
Sleeps 2
182 ft²
BalconyAir ConditioningWi-Fi (Free)Refrigerator
7
Quadruple Room, Multiple Beds
Room details
4× Single Beds
Sleeps 4
258 ft²
BalconyAir ConditioningWi-Fi (Free)Refrigerator
5
Standard Twin Room Near Reception
Room details
2 Single Beds
Sleeps 2
161 ft²
BalconyAir ConditioningWi-Fi (Free)Refrigerator
6
Small Single Room (Near Reception)
Room details
1 Single Bed
129 ft²
BalconyAir ConditioningWi-Fi (Free)Refrigerator
8
Standard Double Room
Room details
1 Double Bed
Sleeps 2
151 ft²
BalconyAir ConditioningWi-Fi (Free)Refrigerator
7
Small Twin Room
Room details
2 Single Beds
Sleeps 2
161 ft²
BalconyAir ConditioningWi-Fi (Free)Refrigerator
4
Small Double Room
Room details
1 Large Double Bed
Sleeps 2
161 ft²
BalconyAir ConditioningWi-Fi (Free)Refrigerator
8
Superior Double Room, Balcony, City View
Room details
1 Large Double Bed
Sleeps 2
269 ft²
BalconyBalcony or TerraceAir ConditioningWi-Fi (Free)Refrigerator
11
Triple Room
Room details
1 Large Double Bed
and 1 Single Bed
Sleeps 3
258 ft²
BalconyAir ConditioningWi-Fi (Free)Refrigerator
6
Classic Quadruple Room, Multiple Beds, Balcony, City View
Room details
1 Large Double Bed
and 2 Single Beds
Sleeps 4
301 ft²
BalconyAir ConditioningWi-Fi (Free)Refrigerator
7
Superior Triple Room, Balcony, City View
Room details
1 Large Double Bed
Sleeps 2
269 ft²
BalconyBalcony or TerraceAir ConditioningWi-Fi (Free)Refrigerator
Guest reviews of New Imperial Hotel
8.1
Very good
Based on 979 verified reviews
Who stays here?
Business
2%
Couple
34%
Family
23%
Group
21%
Solo
17%
What guests think
AI-generated summary based on recent guest reviews
At New Imperial Hotel, many travelers highlight its unbeatable Old City location by Jaffa Gate, welcoming staff, and historic charm, while noting tradeoffs like many stairs with no elevator, occasional street noise, and some dated or maintenance-related issues.
Read moreWas this helpful?
What guests think
At New Imperial Hotel, many travelers highlight its unbeatable Old City location by Jaffa Gate, welcoming staff, and historic charm, while noting tradeoffs like many stairs with no elevator, occasional street noise, and some dated or maintenance-related issues.
Breakfast is widely praised, though a few reviews describe limited variety or underwhelming quality. Rooms range from simple to comfortable, with some small layouts, firm beds, and standout rooftop or balcony views depending on placement. Expect a characterful stay best suited to travelers prioritizing location and warm service over modern amenities.
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AI-generated summary based on recent guest reviews
Facilities
Historic building with a standout rooftop offering panoramic Old City views. There is no elevator and many stairs to reach rooms.
Related guest reviews
10
Monica
7 Apr 2025
·
Stayed 2 nights
This place had an eclectic Middle East feel to it with the decor to match. Cannot beat the location if you want to be in Old City Jerusalem. Within walking distance of the Israel Museum. Taxis right out front. Market right outside. Fantastic staff. Tons of stairs.
This place had an eclectic Middle East feel to it with the decor to match. Cannot beat the location if you want to be in Old City Jerusalem. Within walking distance of the Israel Museum. Taxis right out front. Market right outside. Fantastic staff. Tons of stairs.
8
Kathleen
7 Apr 2025
·
Stayed 3 nights
Amazing LOCATION & VERY GORGEOUS historic hotel. Great place to stay in the OLD CITY - steps from everything & easy to get to modern Jerusalem - mall/drug stores/chain hotels to meet tours/ .. Family run & owned- as a single female I felt safer than other hotels I stayed in Israel. Super polite, excellent service & helpful with whatever questions I had or breakfast food requests (For a nice surprise , the including breakfast was so fresh, delicious, and tons of choices). I stayed during Purim AND Ramadan -not planned, I was volunteering in North and had 4 days off —- it was incredibly LOUD at Jaffa gate , hence in my room—- ask to stay in interior rooms if busy weekend. I had a fabulous room overlooking Tower of David, but that’s where the all night Purim Disco was. DO NOT miss their rooftop. AMAZING views of Dome of the Rock & all old city ( incredible at night) .
Amazing LOCATION & VERY GORGEOUS historic hotel. Great place to stay in the OLD CITY - steps from everything & easy to get to modern Jerusalem - mall/drug stores/chain hotels to meet tours/ .. Family run & owned- as a single female I felt safer than other hotels I stayed in Israel. Super polite, excellent service & helpful with whatever questions I had or breakfast food requests (For a nice surprise , the including breakfast was so fresh, delicious, and tons of choices). I stayed during Purim AND Ramadan -not planned, I was volunteering in North and had 4 days off —- it was incredibly LOUD at Jaffa gate , hence in my room—- ask to stay in interior rooms if busy weekend. I had a fabulous room overlooking Tower of David, but that’s where the all night Purim Disco was. DO NOT miss their rooftop. AMAZING views of Dome of the Rock & all old city ( incredible at night) .
10
Sabra
9 Nov 2025
·
Stayed 3 nights
This hotel is a gem. Great, central location in Jerusalem and right inside Jaffa Gate. Safe, clean and comfortable. Terric breakfast included. Every staff person i interacted with was friendly, helpful and kind. The building itself dates from the 1880s which gives it charm and authenticity, but my room & bathroom were clearly 21st century. AC included. No elevator, so be prepared to climb stairs. The front desk man helped me & several others carry our bags. Lovely hotel. I will be back.
This hotel is a gem. Great, central location in Jerusalem and right inside Jaffa Gate. Safe, clean and comfortable. Terric breakfast included. Every staff person i interacted with was friendly, helpful and kind. The building itself dates from the 1880s which gives it charm and authenticity, but my room & bathroom were clearly 21st century. AC included. No elevator, so be prepared to climb stairs. The front desk man helped me & several others carry our bags. Lovely hotel. I will be back.
10
Allie
30 Jun 2023
·
Stayed 3 nights
I loved this funky, ancient hotel in its billion-dollar location, but physically-challenged visitors need to know that it is all stairs, and too old and awkward to be fitted with an elevator let alone a ramp.
I loved this funky, ancient hotel in its billion-dollar location, but physically-challenged visitors need to know that it is all stairs, and too old and awkward to be fitted with an elevator let alone a ramp.
10
Vicente
24 Oct 2025
·
Stayed 5 nights
The breakfast was very different than a typical American breakfast. Everything fresh, lots of vegetables and healthy food. The staff was wonderful and it was conveniently located inside the old city. Great restaurant just around the corner called The Oak. Lots of shopping around and the roof top is wonderful for views and time together. Most of the staff are family and were some of the nicest people we met during our stay. Also listen to Amir the man running the place. He can get you tours and taxis a lot cheaper than you on your own.
The breakfast was very different than a typical American breakfast. Everything fresh, lots of vegetables and healthy food. The staff was wonderful and it was conveniently located inside the old city. Great restaurant just around the corner called The Oak. Lots of shopping around and the roof top is wonderful for views and time together. Most of the staff are family and were some of the nicest people we met during our stay. Also listen to Amir the man running the place. He can get you tours and taxis a lot cheaper than you on your own.
8
Linda
12 Oct 2023
·
Stayed 3 nights
This hotel has a superb location and plenty of character. It was surprisingly quiet at night. The sheets were tip top clean. Step out of the door and begin touring. For an early visit to the holy sites it is hard to beat - be back for the nice breakfast buffet. - However, the hotel shows its age. There is no elevator. It is pretty run down. Those who can cope with those conditions an unforgettable view of the old city awaits from the rooftop patio.
This hotel has a superb location and plenty of character. It was surprisingly quiet at night. The sheets were tip top clean. Step out of the door and begin touring. For an early visit to the holy sites it is hard to beat - be back for the nice breakfast buffet. - However, the hotel shows its age. There is no elevator. It is pretty run down. Those who can cope with those conditions an unforgettable view of the old city awaits from the rooftop patio.
10
Catherine
16 Oct 2025
·
Stayed 8 nights
This was my second time staying - last year’s week before Sukkot also. Kind and generous hospitality and friendliness at every turn. Great location. Wonderful rooftop. Delicious breakfast every day. Water and coffee 24/7 In the Old City - short walk to Kotel, Mamilla and Ben Yehuda. Taxis near by. Train from airport to CBD and then light rail to City Hall stop and walk to Jaffa gate. Well done dear friends!
This was my second time staying - last year’s week before Sukkot also. Kind and generous hospitality and friendliness at every turn. Great location. Wonderful rooftop. Delicious breakfast every day. Water and coffee 24/7 In the Old City - short walk to Kotel, Mamilla and Ben Yehuda. Taxis near by. Train from airport to CBD and then light rail to City Hall stop and walk to Jaffa gate. Well done dear friends!
10
Eric
9 Apr 2023
·
Stayed 7 nights
Charming historical hotel in the heart of old Jerusalem at the entrance of Jaffa Gate. The warmth and charm of the facility coupled with the friendly service of their staff made for a very memorable and happy experience. We highly recommend Hotel Imperial for it’s history, proximity, and charm. Please note there is no elevator which could be problematic for the elderly or challenged when climbing stairs with luggage. Otherwise, we’ll worth it! Give it a go. Zalis Family
Charming historical hotel in the heart of old Jerusalem at the entrance of Jaffa Gate. The warmth and charm of the facility coupled with the friendly service of their staff made for a very memorable and happy experience. We highly recommend Hotel Imperial for it’s history, proximity, and charm. Please note there is no elevator which could be problematic for the elderly or challenged when climbing stairs with luggage. Otherwise, we’ll worth it! Give it a go. Zalis Family
8
Doug
29 Dec 2025
·
Stayed 8 nights
Great location but entrance is up an alleyway with difficult to see sign. The manager is first class, very helpful and friendly. Interesting history and character of the building. Breakfast is excellent. Good size room. Quite a bit of street noise at busy Jaffa Gate. Bed only a double not a queen and hard. Top sheet was for a smaller bed. Lots of stairs and only a luggage elevator for first level.
Great location but entrance is up an alleyway with difficult to see sign. The manager is first class, very helpful and friendly. Interesting history and character of the building. Breakfast is excellent. Good size room. Quite a bit of street noise at busy Jaffa Gate. Bed only a double not a queen and hard. Top sheet was for a smaller bed. Lots of stairs and only a luggage elevator for first level.
10
Daniel
16 Apr 2023
·
Stayed 4 nights
Location, LOCATION, Location !!! Great location next to the Jaffa gate. Walkable to just about everything. Wonderful check-in woman. The entire staff at the property were excellent. Quiet room most of the time for my 4 night say. One night there was a birthday celebration below my window in the courtyard. Could use more electrical outlets. Room comes with zero outlets if everything in the room is plugged in. Great hot water. The size of my room was small, I mean tiny! my closet at home is larger than the room. Great roof top balcony with wonderful views. No elevator, lots and lots of steps. I went on tours 3 mornings and they packed a breakfast to go, just nice. The regular breakfast was great on the one day I had it. I would return again, GREAT STAY!
Location, LOCATION, Location !!! Great location next to the Jaffa gate. Walkable to just about everything. Wonderful check-in woman. The entire staff at the property were excellent. Quiet room most of the time for my 4 night say. One night there was a birthday celebration below my window in the courtyard. Could use more electrical outlets. Room comes with zero outlets if everything in the room is plugged in. Great hot water. The size of my room was small, I mean tiny! my closet at home is larger than the room. Great roof top balcony with wonderful views. No elevator, lots and lots of steps. I went on tours 3 mornings and they packed a breakfast to go, just nice. The regular breakfast was great on the one day I had it. I would return again, GREAT STAY!
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found the property and bathrooms clean, but reviews also note inconsistent upkeep, with occasional issues like lingering plumbing smells, brown water, or missed room servicing.
Related guest reviews
10
CONSUELO
21 Apr 2025
·
Stayed 8 nights
Super clean, and the staff was super friendly.
Super clean, and the staff was super friendly.
10
sonya
4 Sept 2023
·
Stayed 2 nights
The property is beautiful close to everything we wanted to see, however it is old, shower was broken but still worked. We didn’t spend much time indoors so it was perfect for our trip. Breakfast is great ! Staff super friendly!
The property is beautiful close to everything we wanted to see, however it is old, shower was broken but still worked. We didn’t spend much time indoors so it was perfect for our trip. Breakfast is great ! Staff super friendly!
10
Lawrence
29 Sept 2023
·
Stayed 1 night
The place was clean and central located!!! Excellent place to stay
The place was clean and central located!!! Excellent place to stay
4
gaetano
19 Sept 2023
·
Stayed 3 nights
Breakfast was barely edible. Hard and dry eggs in tins, cucumbers and other vegetables that were clearly cut a day or two beforehand. Location by the Jaffa gate in the old city is excellent, and the staff was polite and helpful. The room was not clean, found hairs everywhere, and clearly needed a thorough going over.
Breakfast was barely edible. Hard and dry eggs in tins, cucumbers and other vegetables that were clearly cut a day or two beforehand. Location by the Jaffa gate in the old city is excellent, and the staff was polite and helpful. The room was not clean, found hairs everywhere, and clearly needed a thorough going over.
10
Anne-Christine
27 Jul 2023
·
Stayed 3 nights
Very welcoming staff. Quietness of hotel depended on tourists and the awareness of their surroundings while retreating to their rooms. Normally, it was quiet after 11 pm. Bathroom was new and clean. AC was working and was necessary in July. Continental breakfast was included.
Very welcoming staff. Quietness of hotel depended on tourists and the awareness of their surroundings while retreating to their rooms. Normally, it was quiet after 11 pm. Bathroom was new and clean. AC was working and was necessary in July. Continental breakfast was included.
8
Linda
12 Oct 2023
·
Stayed 3 nights
This hotel has a superb location and plenty of character. It was surprisingly quiet at night. The sheets were tip top clean. Step out of the door and begin touring. For an early visit to the holy sites it is hard to beat - be back for the nice breakfast buffet. - However, the hotel shows its age. There is no elevator. It is pretty run down. Those who can cope with those conditions an unforgettable view of the old city awaits from the rooftop patio.
This hotel has a superb location and plenty of character. It was surprisingly quiet at night. The sheets were tip top clean. Step out of the door and begin touring. For an early visit to the holy sites it is hard to beat - be back for the nice breakfast buffet. - However, the hotel shows its age. There is no elevator. It is pretty run down. Those who can cope with those conditions an unforgettable view of the old city awaits from the rooftop patio.
6
Jennifer
2 Jan 2025
·
Stayed 3 nights
The staff at the property is nice. The gentleman at the front who checked me in and checked me out was so helpful. Helped me with my luggage because there is no lift. The breakfast is good too. The property itself needs improvement. Very old. The pipes had brown water coming out both sink and shower. I don’t usually complain but they said that was fine and to let it run. I couldn’t wait to check out. The lady who cleans the room was banging on my door since 9:30am to clean the room when checkout isn’t till 11am. I felt extremely rushed to leave. The location is great but would never stay here again.
The staff at the property is nice. The gentleman at the front who checked me in and checked me out was so helpful. Helped me with my luggage because there is no lift. The breakfast is good too. The property itself needs improvement. Very old. The pipes had brown water coming out both sink and shower. I don’t usually complain but they said that was fine and to let it run. I couldn’t wait to check out. The lady who cleans the room was banging on my door since 9:30am to clean the room when checkout isn’t till 11am. I felt extremely rushed to leave. The location is great but would never stay here again.
6
Mary
5 Feb 2023
·
Stayed 7 nights
The location was great, right at Jaffa Gate. I rolled out of bed and could walk the old city. The staff was friendly and helpful! The staff cleaned my room everyday. If you need sleep, this is not the hotel for you. Utility vehicles went up and down the alleys all night long! You could hear people yelling all night as well. The showers flooded as well.
The location was great, right at Jaffa Gate. I rolled out of bed and could walk the old city. The staff was friendly and helpful! The staff cleaned my room everyday. If you need sleep, this is not the hotel for you. Utility vehicles went up and down the alleys all night long! You could hear people yelling all night as well. The showers flooded as well.
6
MARK
19 Feb 2023
·
Stayed 7 nights
This is the second time we have stayed at The New Imperial Hotel for one reason only, Location! set by Jaffa Gate it captures the heartbeat of the Old City. The downside is it is very dated and very expensive for what it is. Beds are not a full queen size bed but a little shorter and narrower. As per their website, there is no lift available and they tell you that upfront, but even as an able body person, their stairs are incredibly steep and by the time you have got to the 2nd floor for you room (Reception and Breakfast room are on 1st floor), you have had a workout. Rooms are tired and in need of a facelift. Plumbing is horrible, toilet smell as soon as we had checked in, and they never went away the whole trip, shower a bit dodgy. unable to use travel safe as it was locked, Breakfast had slipped significantly from our last stay there. Housekeeping forgot to service 1 of the rooms of the 2 bedroom family room on multiple occasions. Overall we were disappointed, wouldn't take a lot to bring this up to a better standard. Next time we will look at alternatives that are more modern and cheaper.
This is the second time we have stayed at The New Imperial Hotel for one reason only, Location! set by Jaffa Gate it captures the heartbeat of the Old City. The downside is it is very dated and very expensive for what it is. Beds are not a full queen size bed but a little shorter and narrower. As per their website, there is no lift available and they tell you that upfront, but even as an able body person, their stairs are incredibly steep and by the time you have got to the 2nd floor for you room (Reception and Breakfast room are on 1st floor), you have had a workout. Rooms are tired and in need of a facelift. Plumbing is horrible, toilet smell as soon as we had checked in, and they never went away the whole trip, shower a bit dodgy. unable to use travel safe as it was locked, Breakfast had slipped significantly from our last stay there. Housekeeping forgot to service 1 of the rooms of the 2 bedroom family room on multiple occasions. Overall we were disappointed, wouldn't take a lot to bring this up to a better standard. Next time we will look at alternatives that are more modern and cheaper.
10
Nam Hei
20 Apr 2022
·
Stayed 4 nights
I enjoyed my stay in the hotel, I stayed there for 8 nights, the staff are friendly and helpful. Pros: location closest to everywhere in the city, friendly staff Cons: sometimes the room is not thoroughly cleaned, the floor is not mopped sometimes
I enjoyed my stay in the hotel, I stayed there for 8 nights, the staff are friendly and helpful. Pros: location closest to everywhere in the city, friendly staff Cons: sometimes the room is not thoroughly cleaned, the floor is not mopped sometimes
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AI-generated summary based on recent guest reviews
Rooms
Rooms range from small and simple to comfortably sized, with historic decor and some offering balconies or landmark views. Beds are often firm.
Related guest reviews
10
Jennifer
30 Mar 2024
·
Stayed 8 nights
My stay was great! The staff is kind, friendly, helpful. The owner is a wonderful person, seeking to please his customers. The breakfast was varied, fresh, and healthy. Room was good, bed comfortable, all that was needed. Location excellent to all sites, I walked the entire time to all locations. Wear comfortable shoes, a lot of steps and steep walking. Favorite bakery Neemans.
My stay was great! The staff is kind, friendly, helpful. The owner is a wonderful person, seeking to please his customers. The breakfast was varied, fresh, and healthy. Room was good, bed comfortable, all that was needed. Location excellent to all sites, I walked the entire time to all locations. Wear comfortable shoes, a lot of steps and steep walking. Favorite bakery Neemans.
8
paola
29 Mar 2022
·
Stayed 2 nights
The hotel is beautiful and in a very good location. I would give it a full star review if it weren't for the fact that the rooms were quite cold. Also, our room was on the street so it was very noisy during the night, which we didn't mind but you should be aware of it. The breakfast is great too and we loved it.
The hotel is beautiful and in a very good location. I would give it a full star review if it weren't for the fact that the rooms were quite cold. Also, our room was on the street so it was very noisy during the night, which we didn't mind but you should be aware of it. The breakfast is great too and we loved it.
8
Kathleen
7 Apr 2025
·
Stayed 3 nights
Amazing LOCATION & VERY GORGEOUS historic hotel. Great place to stay in the OLD CITY - steps from everything & easy to get to modern Jerusalem - mall/drug stores/chain hotels to meet tours/ .. Family run & owned- as a single female I felt safer than other hotels I stayed in Israel. Super polite, excellent service & helpful with whatever questions I had or breakfast food requests (For a nice surprise , the including breakfast was so fresh, delicious, and tons of choices). I stayed during Purim AND Ramadan -not planned, I was volunteering in North and had 4 days off —- it was incredibly LOUD at Jaffa gate , hence in my room—- ask to stay in interior rooms if busy weekend. I had a fabulous room overlooking Tower of David, but that’s where the all night Purim Disco was. DO NOT miss their rooftop. AMAZING views of Dome of the Rock & all old city ( incredible at night) .
Amazing LOCATION & VERY GORGEOUS historic hotel. Great place to stay in the OLD CITY - steps from everything & easy to get to modern Jerusalem - mall/drug stores/chain hotels to meet tours/ .. Family run & owned- as a single female I felt safer than other hotels I stayed in Israel. Super polite, excellent service & helpful with whatever questions I had or breakfast food requests (For a nice surprise , the including breakfast was so fresh, delicious, and tons of choices). I stayed during Purim AND Ramadan -not planned, I was volunteering in North and had 4 days off —- it was incredibly LOUD at Jaffa gate , hence in my room—- ask to stay in interior rooms if busy weekend. I had a fabulous room overlooking Tower of David, but that’s where the all night Purim Disco was. DO NOT miss their rooftop. AMAZING views of Dome of the Rock & all old city ( incredible at night) .
8
mark
15 Apr 2023
·
Stayed 9 nights
This was the perfect location. Comforter and sheets too small. no microwave. Staff friendly, very safe. restaurants nearby very good. perfect for first stay in Jerusalem.
This was the perfect location. Comforter and sheets too small. no microwave. Staff friendly, very safe. restaurants nearby very good. perfect for first stay in Jerusalem.
8
Linda
12 Oct 2023
·
Stayed 3 nights
This hotel has a superb location and plenty of character. It was surprisingly quiet at night. The sheets were tip top clean. Step out of the door and begin touring. For an early visit to the holy sites it is hard to beat - be back for the nice breakfast buffet. - However, the hotel shows its age. There is no elevator. It is pretty run down. Those who can cope with those conditions an unforgettable view of the old city awaits from the rooftop patio.
This hotel has a superb location and plenty of character. It was surprisingly quiet at night. The sheets were tip top clean. Step out of the door and begin touring. For an early visit to the holy sites it is hard to beat - be back for the nice breakfast buffet. - However, the hotel shows its age. There is no elevator. It is pretty run down. Those who can cope with those conditions an unforgettable view of the old city awaits from the rooftop patio.
8
John
14 Mar 2023
·
Stayed 3 nights
Great location but it was hard to find the entrance. The entrance does not face any street. It is inside an interior passageway blocked by a juice vendor. The room was clean with high ceilings but very bare walls, like a monastery (without religious icons). Very noisy alley in the morning. Breakfast was good. I'd stay here again even though it's not fancy.
Great location but it was hard to find the entrance. The entrance does not face any street. It is inside an interior passageway blocked by a juice vendor. The room was clean with high ceilings but very bare walls, like a monastery (without religious icons). Very noisy alley in the morning. Breakfast was good. I'd stay here again even though it's not fancy.
8
Timothy
6 Jun 2024
·
Stayed 3 nights
This is an old property with many upgrades. Unfortunately with the war, the collapse of tourism has taken its toll. Our room needed some maintenance attention that was handled immediately and they upgraded us for our inconvenience. The staff and owner were incredible. The access to Old Jerusalem made it worthwhile to be able to walk the markets and landmarks. Whe the balcony is nice, the sound from the Tower of David across the street made some nights unbearable. The staff and locals all complain but the venue continues to hold late night rock concerts. I would recommend to couples that can handle the active scene.
This is an old property with many upgrades. Unfortunately with the war, the collapse of tourism has taken its toll. Our room needed some maintenance attention that was handled immediately and they upgraded us for our inconvenience. The staff and owner were incredible. The access to Old Jerusalem made it worthwhile to be able to walk the markets and landmarks. Whe the balcony is nice, the sound from the Tower of David across the street made some nights unbearable. The staff and locals all complain but the venue continues to hold late night rock concerts. I would recommend to couples that can handle the active scene.
8
Doug
29 Dec 2025
·
Stayed 8 nights
Great location but entrance is up an alleyway with difficult to see sign. The manager is first class, very helpful and friendly. Interesting history and character of the building. Breakfast is excellent. Good size room. Quite a bit of street noise at busy Jaffa Gate. Bed only a double not a queen and hard. Top sheet was for a smaller bed. Lots of stairs and only a luggage elevator for first level.
Great location but entrance is up an alleyway with difficult to see sign. The manager is first class, very helpful and friendly. Interesting history and character of the building. Breakfast is excellent. Good size room. Quite a bit of street noise at busy Jaffa Gate. Bed only a double not a queen and hard. Top sheet was for a smaller bed. Lots of stairs and only a luggage elevator for first level.
8
David
7 May 2023
·
Stayed 4 nights
Vintage hotel with stunning location just inside Jaffa gate. Nice breakfast. Helpful staff. Small rooms, but unbeatable location for touring old town.
Vintage hotel with stunning location just inside Jaffa gate. Nice breakfast. Helpful staff. Small rooms, but unbeatable location for touring old town.
10
Daniel
16 Apr 2023
·
Stayed 4 nights
Location, LOCATION, Location !!! Great location next to the Jaffa gate. Walkable to just about everything. Wonderful check-in woman. The entire staff at the property were excellent. Quiet room most of the time for my 4 night say. One night there was a birthday celebration below my window in the courtyard. Could use more electrical outlets. Room comes with zero outlets if everything in the room is plugged in. Great hot water. The size of my room was small, I mean tiny! my closet at home is larger than the room. Great roof top balcony with wonderful views. No elevator, lots and lots of steps. I went on tours 3 mornings and they packed a breakfast to go, just nice. The regular breakfast was great on the one day I had it. I would return again, GREAT STAY!
Location, LOCATION, Location !!! Great location next to the Jaffa gate. Walkable to just about everything. Wonderful check-in woman. The entire staff at the property were excellent. Quiet room most of the time for my 4 night say. One night there was a birthday celebration below my window in the courtyard. Could use more electrical outlets. Room comes with zero outlets if everything in the room is plugged in. Great hot water. The size of my room was small, I mean tiny! my closet at home is larger than the room. Great roof top balcony with wonderful views. No elevator, lots and lots of steps. I went on tours 3 mornings and they packed a breakfast to go, just nice. The regular breakfast was great on the one day I had it. I would return again, GREAT STAY!
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AI-generated summary based on recent guest reviews
Service
Service is frequently praised as warm, attentive, and helpful, with assistance on luggage and arranging tours or taxis. A few guests mentioned brusque interactions or housekeeping pressures.
Related guest reviews
10
Erik Hector
5 Apr 2022
·
Stayed 15 nights
Staff was excellent and always eager and ready to help.
Staff was excellent and always eager and ready to help.
10
Sabra
9 Nov 2025
·
Stayed 3 nights
This hotel is a gem. Great, central location in Jerusalem and right inside Jaffa Gate. Safe, clean and comfortable. Terric breakfast included. Every staff person i interacted with was friendly, helpful and kind. The building itself dates from the 1880s which gives it charm and authenticity, but my room & bathroom were clearly 21st century. AC included. No elevator, so be prepared to climb stairs. The front desk man helped me & several others carry our bags. Lovely hotel. I will be back.
This hotel is a gem. Great, central location in Jerusalem and right inside Jaffa Gate. Safe, clean and comfortable. Terric breakfast included. Every staff person i interacted with was friendly, helpful and kind. The building itself dates from the 1880s which gives it charm and authenticity, but my room & bathroom were clearly 21st century. AC included. No elevator, so be prepared to climb stairs. The front desk man helped me & several others carry our bags. Lovely hotel. I will be back.
4
Olga E.
30 Jun 2023
·
Stayed 5 nights
There is no elevator at all. Reception area is on the second floor. All rooms are on the second and third floors. Bed was really hard, it was one mattress on a wooden bed, no box spring. Reception personnel were rude. Breakfast attendants were really nice!!
There is no elevator at all. Reception area is on the second floor. All rooms are on the second and third floors. Bed was really hard, it was one mattress on a wooden bed, no box spring. Reception personnel were rude. Breakfast attendants were really nice!!
8
robbie
19 Mar 2023
·
Stayed 2 nights
The only negative aspect of this property is that there is no lift, thus if you are elderly or have mobility issue walking up the stairs maybe of an issue, the location is fantastic literally 10 mins walk to the jewish quarter/muslim quarter, also the hotel provides taxi service back to airport at a cheaper rate than local taxi services, approximately 80 dollars ,
The only negative aspect of this property is that there is no lift, thus if you are elderly or have mobility issue walking up the stairs maybe of an issue, the location is fantastic literally 10 mins walk to the jewish quarter/muslim quarter, also the hotel provides taxi service back to airport at a cheaper rate than local taxi services, approximately 80 dollars ,
10
Vicente
24 Oct 2025
·
Stayed 5 nights
The breakfast was very different than a typical American breakfast. Everything fresh, lots of vegetables and healthy food. The staff was wonderful and it was conveniently located inside the old city. Great restaurant just around the corner called The Oak. Lots of shopping around and the roof top is wonderful for views and time together. Most of the staff are family and were some of the nicest people we met during our stay. Also listen to Amir the man running the place. He can get you tours and taxis a lot cheaper than you on your own.
The breakfast was very different than a typical American breakfast. Everything fresh, lots of vegetables and healthy food. The staff was wonderful and it was conveniently located inside the old city. Great restaurant just around the corner called The Oak. Lots of shopping around and the roof top is wonderful for views and time together. Most of the staff are family and were some of the nicest people we met during our stay. Also listen to Amir the man running the place. He can get you tours and taxis a lot cheaper than you on your own.
10
Catherine
16 Oct 2025
·
Stayed 8 nights
This was my second time staying - last year’s week before Sukkot also. Kind and generous hospitality and friendliness at every turn. Great location. Wonderful rooftop. Delicious breakfast every day. Water and coffee 24/7 In the Old City - short walk to Kotel, Mamilla and Ben Yehuda. Taxis near by. Train from airport to CBD and then light rail to City Hall stop and walk to Jaffa gate. Well done dear friends!
This was my second time staying - last year’s week before Sukkot also. Kind and generous hospitality and friendliness at every turn. Great location. Wonderful rooftop. Delicious breakfast every day. Water and coffee 24/7 In the Old City - short walk to Kotel, Mamilla and Ben Yehuda. Taxis near by. Train from airport to CBD and then light rail to City Hall stop and walk to Jaffa gate. Well done dear friends!
6
Jennifer
2 Jan 2025
·
Stayed 3 nights
The staff at the property is nice. The gentleman at the front who checked me in and checked me out was so helpful. Helped me with my luggage because there is no lift. The breakfast is good too. The property itself needs improvement. Very old. The pipes had brown water coming out both sink and shower. I don’t usually complain but they said that was fine and to let it run. I couldn’t wait to check out. The lady who cleans the room was banging on my door since 9:30am to clean the room when checkout isn’t till 11am. I felt extremely rushed to leave. The location is great but would never stay here again.
The staff at the property is nice. The gentleman at the front who checked me in and checked me out was so helpful. Helped me with my luggage because there is no lift. The breakfast is good too. The property itself needs improvement. Very old. The pipes had brown water coming out both sink and shower. I don’t usually complain but they said that was fine and to let it run. I couldn’t wait to check out. The lady who cleans the room was banging on my door since 9:30am to clean the room when checkout isn’t till 11am. I felt extremely rushed to leave. The location is great but would never stay here again.
8
Doug
29 Dec 2025
·
Stayed 8 nights
Great location but entrance is up an alleyway with difficult to see sign. The manager is first class, very helpful and friendly. Interesting history and character of the building. Breakfast is excellent. Good size room. Quite a bit of street noise at busy Jaffa Gate. Bed only a double not a queen and hard. Top sheet was for a smaller bed. Lots of stairs and only a luggage elevator for first level.
Great location but entrance is up an alleyway with difficult to see sign. The manager is first class, very helpful and friendly. Interesting history and character of the building. Breakfast is excellent. Good size room. Quite a bit of street noise at busy Jaffa Gate. Bed only a double not a queen and hard. Top sheet was for a smaller bed. Lots of stairs and only a luggage elevator for first level.
10
Tim
7 May 2024
·
Stayed 13 nights
The Imperial was a great place to stay, I’d book it again without hesitation. Rania and the team of staff are great hosts. The building is quite unique and location perfect for exploring the old city…. Just 10 mins walk to the Western Wall, rampart walks both 1 min away, taxi rank opposite hotel, Roots and Nafoura are great dining options.
The Imperial was a great place to stay, I’d book it again without hesitation. Rania and the team of staff are great hosts. The building is quite unique and location perfect for exploring the old city…. Just 10 mins walk to the Western Wall, rampart walks both 1 min away, taxi rank opposite hotel, Roots and Nafoura are great dining options.
10
Daniel
16 Apr 2023
·
Stayed 4 nights
Location, LOCATION, Location !!! Great location next to the Jaffa gate. Walkable to just about everything. Wonderful check-in woman. The entire staff at the property were excellent. Quiet room most of the time for my 4 night say. One night there was a birthday celebration below my window in the courtyard. Could use more electrical outlets. Room comes with zero outlets if everything in the room is plugged in. Great hot water. The size of my room was small, I mean tiny! my closet at home is larger than the room. Great roof top balcony with wonderful views. No elevator, lots and lots of steps. I went on tours 3 mornings and they packed a breakfast to go, just nice. The regular breakfast was great on the one day I had it. I would return again, GREAT STAY!
Location, LOCATION, Location !!! Great location next to the Jaffa gate. Walkable to just about everything. Wonderful check-in woman. The entire staff at the property were excellent. Quiet room most of the time for my 4 night say. One night there was a birthday celebration below my window in the courtyard. Could use more electrical outlets. Room comes with zero outlets if everything in the room is plugged in. Great hot water. The size of my room was small, I mean tiny! my closet at home is larger than the room. Great roof top balcony with wonderful views. No elevator, lots and lots of steps. I went on tours 3 mornings and they packed a breakfast to go, just nice. The regular breakfast was great on the one day I had it. I would return again, GREAT STAY!
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AI-generated summary based on recent guest reviews
Location
Exceptional location inside the Old City by Jaffa Gate, ideal for walking to major sites, markets, and transport links. Some guests found the entrance down an alley and noted area noise at busy times.
Related guest reviews
10
Monica
7 Apr 2025
·
Stayed 2 nights
This place had an eclectic Middle East feel to it with the decor to match. Cannot beat the location if you want to be in Old City Jerusalem. Within walking distance of the Israel Museum. Taxis right out front. Market right outside. Fantastic staff. Tons of stairs.
This place had an eclectic Middle East feel to it with the decor to match. Cannot beat the location if you want to be in Old City Jerusalem. Within walking distance of the Israel Museum. Taxis right out front. Market right outside. Fantastic staff. Tons of stairs.
8
Kathleen
7 Apr 2025
·
Stayed 3 nights
Amazing LOCATION & VERY GORGEOUS historic hotel. Great place to stay in the OLD CITY - steps from everything & easy to get to modern Jerusalem - mall/drug stores/chain hotels to meet tours/ .. Family run & owned- as a single female I felt safer than other hotels I stayed in Israel. Super polite, excellent service & helpful with whatever questions I had or breakfast food requests (For a nice surprise , the including breakfast was so fresh, delicious, and tons of choices). I stayed during Purim AND Ramadan -not planned, I was volunteering in North and had 4 days off —- it was incredibly LOUD at Jaffa gate , hence in my room—- ask to stay in interior rooms if busy weekend. I had a fabulous room overlooking Tower of David, but that’s where the all night Purim Disco was. DO NOT miss their rooftop. AMAZING views of Dome of the Rock & all old city ( incredible at night) .
Amazing LOCATION & VERY GORGEOUS historic hotel. Great place to stay in the OLD CITY - steps from everything & easy to get to modern Jerusalem - mall/drug stores/chain hotels to meet tours/ .. Family run & owned- as a single female I felt safer than other hotels I stayed in Israel. Super polite, excellent service & helpful with whatever questions I had or breakfast food requests (For a nice surprise , the including breakfast was so fresh, delicious, and tons of choices). I stayed during Purim AND Ramadan -not planned, I was volunteering in North and had 4 days off —- it was incredibly LOUD at Jaffa gate , hence in my room—- ask to stay in interior rooms if busy weekend. I had a fabulous room overlooking Tower of David, but that’s where the all night Purim Disco was. DO NOT miss their rooftop. AMAZING views of Dome of the Rock & all old city ( incredible at night) .
10
Sabra
9 Nov 2025
·
Stayed 3 nights
This hotel is a gem. Great, central location in Jerusalem and right inside Jaffa Gate. Safe, clean and comfortable. Terric breakfast included. Every staff person i interacted with was friendly, helpful and kind. The building itself dates from the 1880s which gives it charm and authenticity, but my room & bathroom were clearly 21st century. AC included. No elevator, so be prepared to climb stairs. The front desk man helped me & several others carry our bags. Lovely hotel. I will be back.
This hotel is a gem. Great, central location in Jerusalem and right inside Jaffa Gate. Safe, clean and comfortable. Terric breakfast included. Every staff person i interacted with was friendly, helpful and kind. The building itself dates from the 1880s which gives it charm and authenticity, but my room & bathroom were clearly 21st century. AC included. No elevator, so be prepared to climb stairs. The front desk man helped me & several others carry our bags. Lovely hotel. I will be back.
8
Kelly
10 Jul 2023
·
Stayed 3 nights
Great location! Inside the Old City.
Great location! Inside the Old City.
10
Penelope Janie
21 Jan 2026
·
Stayed 8 nights
Great hotel close to Jaffa gate. Delicious breakfast. Would definitely stay again the next time I'm in Jerusalem.
Great hotel close to Jaffa gate. Delicious breakfast. Would definitely stay again the next time I'm in Jerusalem.
10
Vicente
24 Oct 2025
·
Stayed 5 nights
The breakfast was very different than a typical American breakfast. Everything fresh, lots of vegetables and healthy food. The staff was wonderful and it was conveniently located inside the old city. Great restaurant just around the corner called The Oak. Lots of shopping around and the roof top is wonderful for views and time together. Most of the staff are family and were some of the nicest people we met during our stay. Also listen to Amir the man running the place. He can get you tours and taxis a lot cheaper than you on your own.
The breakfast was very different than a typical American breakfast. Everything fresh, lots of vegetables and healthy food. The staff was wonderful and it was conveniently located inside the old city. Great restaurant just around the corner called The Oak. Lots of shopping around and the roof top is wonderful for views and time together. Most of the staff are family and were some of the nicest people we met during our stay. Also listen to Amir the man running the place. He can get you tours and taxis a lot cheaper than you on your own.
8
Linda
12 Oct 2023
·
Stayed 3 nights
This hotel has a superb location and plenty of character. It was surprisingly quiet at night. The sheets were tip top clean. Step out of the door and begin touring. For an early visit to the holy sites it is hard to beat - be back for the nice breakfast buffet. - However, the hotel shows its age. There is no elevator. It is pretty run down. Those who can cope with those conditions an unforgettable view of the old city awaits from the rooftop patio.
This hotel has a superb location and plenty of character. It was surprisingly quiet at night. The sheets were tip top clean. Step out of the door and begin touring. For an early visit to the holy sites it is hard to beat - be back for the nice breakfast buffet. - However, the hotel shows its age. There is no elevator. It is pretty run down. Those who can cope with those conditions an unforgettable view of the old city awaits from the rooftop patio.
8
Ji
23 Jul 2023
·
Stayed 1 night
This property located right next to Jaffa Gate is easy to walk everywhere in the old city of Jerusalem. The historic building is much unique and interesting. The rooftop is amazing for the night view of the city.
This property located right next to Jaffa Gate is easy to walk everywhere in the old city of Jerusalem. The historic building is much unique and interesting. The rooftop is amazing for the night view of the city.
10
Catherine
16 Oct 2025
·
Stayed 8 nights
This was my second time staying - last year’s week before Sukkot also. Kind and generous hospitality and friendliness at every turn. Great location. Wonderful rooftop. Delicious breakfast every day. Water and coffee 24/7 In the Old City - short walk to Kotel, Mamilla and Ben Yehuda. Taxis near by. Train from airport to CBD and then light rail to City Hall stop and walk to Jaffa gate. Well done dear friends!
This was my second time staying - last year’s week before Sukkot also. Kind and generous hospitality and friendliness at every turn. Great location. Wonderful rooftop. Delicious breakfast every day. Water and coffee 24/7 In the Old City - short walk to Kotel, Mamilla and Ben Yehuda. Taxis near by. Train from airport to CBD and then light rail to City Hall stop and walk to Jaffa gate. Well done dear friends!
8
John
14 Mar 2023
·
Stayed 3 nights
Great location but it was hard to find the entrance. The entrance does not face any street. It is inside an interior passageway blocked by a juice vendor. The room was clean with high ceilings but very bare walls, like a monastery (without religious icons). Very noisy alley in the morning. Breakfast was good. I'd stay here again even though it's not fancy.
Great location but it was hard to find the entrance. The entrance does not face any street. It is inside an interior passageway blocked by a juice vendor. The room was clean with high ceilings but very bare walls, like a monastery (without religious icons). Very noisy alley in the morning. Breakfast was good. I'd stay here again even though it's not fancy.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is widely described as fresh, generous, and tasty, with local salads and plenty of options. A minority found it limited or below expectations.
Related guest reviews
10
Kenneth
14 Oct 2025
·
Stayed 4 nights
The Staff were Excellent! The Room was Outstanding!! And Breakfast Buffet Amazing!!! The Rooftop was Also a Wonderful Addition to Everything Else💫
The Staff were Excellent! The Room was Outstanding!! And Breakfast Buffet Amazing!!! The Rooftop was Also a Wonderful Addition to Everything Else💫
4
gaetano
19 Sept 2023
·
Stayed 3 nights
Breakfast was barely edible. Hard and dry eggs in tins, cucumbers and other vegetables that were clearly cut a day or two beforehand. Location by the Jaffa gate in the old city is excellent, and the staff was polite and helpful. The room was not clean, found hairs everywhere, and clearly needed a thorough going over.
Breakfast was barely edible. Hard and dry eggs in tins, cucumbers and other vegetables that were clearly cut a day or two beforehand. Location by the Jaffa gate in the old city is excellent, and the staff was polite and helpful. The room was not clean, found hairs everywhere, and clearly needed a thorough going over.
10
Sabra
9 Nov 2025
·
Stayed 3 nights
This hotel is a gem. Great, central location in Jerusalem and right inside Jaffa Gate. Safe, clean and comfortable. Terric breakfast included. Every staff person i interacted with was friendly, helpful and kind. The building itself dates from the 1880s which gives it charm and authenticity, but my room & bathroom were clearly 21st century. AC included. No elevator, so be prepared to climb stairs. The front desk man helped me & several others carry our bags. Lovely hotel. I will be back.
This hotel is a gem. Great, central location in Jerusalem and right inside Jaffa Gate. Safe, clean and comfortable. Terric breakfast included. Every staff person i interacted with was friendly, helpful and kind. The building itself dates from the 1880s which gives it charm and authenticity, but my room & bathroom were clearly 21st century. AC included. No elevator, so be prepared to climb stairs. The front desk man helped me & several others carry our bags. Lovely hotel. I will be back.
10
Penelope Janie
21 Jan 2026
·
Stayed 8 nights
Great hotel close to Jaffa gate. Delicious breakfast. Would definitely stay again the next time I'm in Jerusalem.
Great hotel close to Jaffa gate. Delicious breakfast. Would definitely stay again the next time I'm in Jerusalem.
10
Vicente
24 Oct 2025
·
Stayed 5 nights
The breakfast was very different than a typical American breakfast. Everything fresh, lots of vegetables and healthy food. The staff was wonderful and it was conveniently located inside the old city. Great restaurant just around the corner called The Oak. Lots of shopping around and the roof top is wonderful for views and time together. Most of the staff are family and were some of the nicest people we met during our stay. Also listen to Amir the man running the place. He can get you tours and taxis a lot cheaper than you on your own.
The breakfast was very different than a typical American breakfast. Everything fresh, lots of vegetables and healthy food. The staff was wonderful and it was conveniently located inside the old city. Great restaurant just around the corner called The Oak. Lots of shopping around and the roof top is wonderful for views and time together. Most of the staff are family and were some of the nicest people we met during our stay. Also listen to Amir the man running the place. He can get you tours and taxis a lot cheaper than you on your own.
10
Catherine
16 Oct 2025
·
Stayed 8 nights
This was my second time staying - last year’s week before Sukkot also. Kind and generous hospitality and friendliness at every turn. Great location. Wonderful rooftop. Delicious breakfast every day. Water and coffee 24/7 In the Old City - short walk to Kotel, Mamilla and Ben Yehuda. Taxis near by. Train from airport to CBD and then light rail to City Hall stop and walk to Jaffa gate. Well done dear friends!
This was my second time staying - last year’s week before Sukkot also. Kind and generous hospitality and friendliness at every turn. Great location. Wonderful rooftop. Delicious breakfast every day. Water and coffee 24/7 In the Old City - short walk to Kotel, Mamilla and Ben Yehuda. Taxis near by. Train from airport to CBD and then light rail to City Hall stop and walk to Jaffa gate. Well done dear friends!
10
Mike
1 Jul 2024
·
Stayed 1 night
Outstanding hotel with the most amazing views of all the area landmarks. It's like living inside the most historic museum with all the amenities of a modern hotel. The building itself is a historic structure that gives you the feel of time travel and the good vibes of middle eastern hospitality. The staff are extremely warm, helpful and welcoming. The generous and high quality breakfast was exactly what we needed after a busy day of travel. We will be back again for sure!
Outstanding hotel with the most amazing views of all the area landmarks. It's like living inside the most historic museum with all the amenities of a modern hotel. The building itself is a historic structure that gives you the feel of time travel and the good vibes of middle eastern hospitality. The staff are extremely warm, helpful and welcoming. The generous and high quality breakfast was exactly what we needed after a busy day of travel. We will be back again for sure!
6
Tariq
31 Dec 2022
·
Stayed 19,357 nights
Excellent location as you can walk to Masjid Aqsa in 10 minutes straight down. But the hotel itself was okay. Hot water in the shower lasted for 2-3 minutes. Breakfast in the morning was very sub-par. For the cost, you expect better.
Excellent location as you can walk to Masjid Aqsa in 10 minutes straight down. But the hotel itself was okay. Hot water in the shower lasted for 2-3 minutes. Breakfast in the morning was very sub-par. For the cost, you expect better.
8
Doug
29 Dec 2025
·
Stayed 8 nights
Great location but entrance is up an alleyway with difficult to see sign. The manager is first class, very helpful and friendly. Interesting history and character of the building. Breakfast is excellent. Good size room. Quite a bit of street noise at busy Jaffa Gate. Bed only a double not a queen and hard. Top sheet was for a smaller bed. Lots of stairs and only a luggage elevator for first level.
Great location but entrance is up an alleyway with difficult to see sign. The manager is first class, very helpful and friendly. Interesting history and character of the building. Breakfast is excellent. Good size room. Quite a bit of street noise at busy Jaffa Gate. Bed only a double not a queen and hard. Top sheet was for a smaller bed. Lots of stairs and only a luggage elevator for first level.
10
TIMOTHY
19 Dec 2022
·
Stayed 19,340 nights
Great location. Some aspects of the hotel are dated but at the same time has character. The staff was great! The breakfast was fantastic - perfect! And the coffee maker by the reception was great! I highly recommend!
Great location. Some aspects of the hotel are dated but at the same time has character. The staff was great! The breakfast was fantastic - perfect! And the coffee maker by the reception was great! I highly recommend!
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AI-generated summary based on recent guest reviews
10
Demetrios
5 Mar 2026
·
Stayed 8 nights
Charming vintage rustic feel with a clean touch. Easy access to hotel from airport. There is a pharmacy, a small convenience store and restaurant built into the first floor. Owner and staff are extremely helpful and friendly. Perfect location to all old city attractions and buses to Bethlehem right outside the Jaffa gate. There is a nice modern outdoor strip mall outside gate next to hotel as well with restaurants and shops.
Charming vintage rustic feel with a clean touch. Easy access to hotel from airport. There is a pharmacy, a small convenience store and restaurant built into the first floor. Owner and staff are extremely helpful and friendly. Perfect location to all old city attractions and buses to Bethlehem right outside the Jaffa gate. There is a nice modern outdoor strip mall outside gate next to hotel as well with restaurants and shops.
10
Chloe
25 Feb 2026
·
Stayed 5 nights
Fantastic location, superb breakfast and supee friendly staff. Be sure to get a room with a balcony overlooking the Tower of David.
Fantastic location, superb breakfast and supee friendly staff. Be sure to get a room with a balcony overlooking the Tower of David.
8
Jack
23 Jan 2026
·
Stayed 6 nights
breakfast was OK but not enough verity hotel ia right next to shopping area and several historical sites
breakfast was OK but not enough verity hotel ia right next to shopping area and several historical sites
4
Ordaly Milagros
22 Jan 2026
·
Stayed 5 nights
Friendly staff but hotel room was very dirty incluiding the sheets. Made the beds sloppy did not throw away garbage the last two days of my stay. I won’t be staying there when i return to israel. Gave a two star because some staff was very friendly besides that the hotel stay wasn’t nice especially for the price i paid.
Friendly staff but hotel room was very dirty incluiding the sheets. Made the beds sloppy did not throw away garbage the last two days of my stay. I won’t be staying there when i return to israel. Gave a two star because some staff was very friendly besides that the hotel stay wasn’t nice especially for the price i paid.
10
Penelope Janie
21 Jan 2026
·
Stayed 8 nights
Great hotel close to Jaffa gate. Delicious breakfast. Would definitely stay again the next time I'm in Jerusalem.
Great hotel close to Jaffa gate. Delicious breakfast. Would definitely stay again the next time I'm in Jerusalem.
FAQs about New Imperial Hotel
Is parking available at the property?
Nearby parking is available for a fee of USD 20 per day.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 8:00 AM to 10:30 AM for a fee of approximately USD 25 for adults and children.
Are pets allowed at the property?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is from 2:00 PM to 5:30 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details regarding room accessibility are not provided.
What is the location of the property in relation to key landmarks?
The hotel is located in Jerusalem's Old City, within a 10-minute walk of the Western Wall and Tower of David Museum. It is also 0.1 mi from Mount Herzl and the Greek Orthodox Patriarchate Museum.
What are the policies for guests staying with children?
Children are allowed at the property, but specific age policies regarding free stays for children are not provided.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-21: 183.11538789901732USD
- 2026-09-22: 183.05537462234497USD
- 2026-09-23: 182.8983387145996USD
- 2026-09-24: 215.85182501144408USD
- 2026-09-25: 240.17964576873777USD
- 2026-09-26: 230.07294079513548USD
- 2026-09-27: 239.94500226020813USD
- 2026-09-28: 239.94500226020813USD
- 2026-09-29: 240.51589868736266USD
- 2026-09-30: 240.51589868736266USD
- 2026-10-01: 240.51589868736266USD
- 2026-10-02: 240.51589868736266USD
- 2026-10-03: 183.11538789901732USD
- 2026-10-04: 201.4874686706543USD
- 2026-10-05: 188.3572710090637USD
- 2026-10-06: 188.59735912933348USD
- 2026-10-07: 188.3572710090637USD
- 2026-10-08: 217.66773432769773USD
- 2026-10-09: 217.38764319190977USD
- 2026-10-10: 188.3572710090637USD
- 2026-10-11: 188.3572710090637USD
- 2026-10-12: 188.3572710090637USD
- 2026-10-13: 188.3572710090637USD
- 2026-10-14: 188.59735912933348USD
- 2026-10-15: 217.38764319190977USD
- 2026-10-16: 217.38764319190977USD
- 2026-10-17: 188.3572710090637USD
- 2026-10-18: 188.3572710090637USD
- 2026-10-19: 188.3572710090637USD
- 2026-10-20: 188.59735912933348USD
- 2026-10-21: 188.3572710090637USD
- 2026-10-22: 217.38764319190977USD
- 2026-10-23: 217.38764319190977USD
- 2026-10-24: 188.3572710090637USD
- 2026-10-25: 188.3572710090637USD
- 2026-10-26: 188.13570507278442USD
- 2026-10-27: 188.3572710090637USD
- 2026-10-28: 188.3572710090637USD
- 2026-10-29: 217.38764319190977USD
- 2026-10-30: 217.38764319190977USD
- 2026-10-31: NO DATA
- 2026-11-01: 188.3572710090637USD
- 2026-11-02: 188.3572710090637USD
- 2026-11-03: 188.3572710090637USD
- 2026-11-04: 195.19715641822813USD
- 2026-11-05: 217.66773432769773USD
- 2026-11-06: 217.38764319190977USD
- 2026-11-07: 188.3572710090637USD
- 2026-11-08: 188.3572710090637USD
- 2026-11-09: 188.3572710090637USD
- 2026-11-10: 188.3572710090637USD
- 2026-11-11: 188.3572710090637USD
- 2026-11-12: 219.18828658714293USD
- 2026-11-13: 217.5468149280548USD
- 2026-11-14: 189.61853019943237USD
- 2026-11-15: 188.3572710090637USD
- 2026-11-16: 188.13570507278442USD
- 2026-11-17: 188.3572710090637USD
- 2026-11-18: 188.3572710090637USD
- 2026-11-19: 217.39763956909178USD
- 2026-11-20: 216.8719456741333USD
- 2026-11-21: 188.3572710090637USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- No pets and no service animals are allowed at this property.
- Fee for buffet breakfast: approximately USD 25 for adults and USD 25 for children
- Nearby parking fee: USD 35 per day (656 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-smoking rooms
Tour desk
Housekeeping
Safe-deposit box
ATM/Cash machine
Services
Tour desk
Housekeeping
Safe-deposit box
ATM/Cash machine
Luggage storage
Designated smoking area
24-Hour Front Desk
Lockers Available
Internet
Free wi-fi
General
Non-smoking rooms
Barber/Beauty shop
Packed lunches
Breakfast in the room
Vending machines
Family room
Activities
Outdoor Furniture
Terrace
Parking
Parking