Copal Tulum Hotel
65 $US
/nuit
Moyenne pour septembre
Prix pour Copal Tulum Hotel
Sélectionnez les dates pour voir les prix et les disponibilités
65 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Copal Tulum Hotel, les prix par nuit s'élèvent en moyenne à 65 $US pendant le mois le moins cher (octobre) et à 165 $US pendant le mois le plus cher (janvier), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 165 $US |
| février | 102 $US |
| mars | 96 $US |
| avril | 89 $US |
| mai | 78 $US |
| juin | 81 $US |
| juillet | 80 $US |
| août | 76 $US |
| septembre | 65 $US |
| octobre | 65 $US |
| novembre | 73 $US |
| décembre | 130 $US |
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sept. · 65 $US
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Le plus cher : janvier (env. 165 $US)
Le moins cher : octobre (env. 65 $US)
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs ...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 2 piscines extérieures, un centre de remise en forme et un service de location de vélos. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et des informations sur les promenades à vélo.
Services de l'établissement
Les équipements et services proposés incluent un service d'arrivée express, un service de départ express et une réception ouverte 24 h/24. En échange d'un supplément, l'hébergement propose une navette vers et depuis l'aéroport (24 h/24) et un parking gratuit se trouve dans l'enceinte de l'hébergement.
Repas
Laissez-vous séduire par les spécialités Cuisine internationale de Copal Gastro Bar, l'un des 2 restaurants de cet hôtel ou profitez du service d'étage (horaires limités), idéal pour une soirée cocooning en amoureux ou en solo. Si vous avez envie de vous détendre devant un petit verre, pas de panique, l'hébergement abrite un bar / salon et un bar en bord de piscine. Un petit déjeuner préparé sur commande est servi tous les jours de 07 h 30 à 11 h 30 moyennant un supplément.
Chambres
Les 85 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un minibar et une TV connectée. Votre lit en mousse à mémoire de forme est préparé avec une couette en duvet d'oie et de la literie de qualité supérieure. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également un pommeau de douche à « effet pluie » et des articles de toilette de luxe.
Emplacement
En choisissant Copal Tulum Hotel, vous profiterez d'un séjour à Tulum (Résidence Zama Village), à moins de 15 minutes en voiture de Ruines mayas de Tulum et Plage de Tulum. Cet hôtel de luxe se trouve à 18,7 km de Parc Xel-Há et à 5,6 km de Playa Paraiso.
À proximité
Hôpital de Tulum(0.9 miles)
Centre de Style de Vie Hunab(1 miles)
Parc du Jaguar(1 miles)
Parc Dos Aguas(1.1 miles)
Promenade Artistique Holistika(1.7 miles)
Accès au Parc Jaguar(2 miles)
Parc national de Tulum(2.1 miles)
Point de vue Jaguar Tulum(2.1 miles)
Temple maudit(2.2 miles)
Cenote Calavera(2.2 miles)
Tour de Tulum(2.5 miles)
Musée SFER IK(2.6 miles)
Plage de Tulum(2.9 miles)
Station balnéaire Las Palmas Public Beach(3 miles)
Ruines mayas de Tulum(3.1 miles)
Aéroport international de Tulum (TQO)(25.5 miles)
Aéroport international de Cancún (CUN)(75.4 miles)
Parking
Navette aéroport
Piscine
Baby-sitting/Services pour enfants
Organisation d'excursions
Nettoyage à sec
Emplacement
Aldea Zama Ixchel, Résidence Zama Village, Tulum, Tulum, Quintana Roo, Mexique
Hôpital de Tulum (0.9 miles)
Centre de Style de Vie Hunab (1 miles)
Parc du Jaguar (1 miles)
Parc Dos Aguas (1.1 miles)
Promenade Artistique Holistika (1.7 miles)
Accès au Parc Jaguar (2 miles)
Options de chambre
16
Appartement Luxe, 2 chambres, piscine privée, vue jardin
Détails de la chambre
1 Très Grand Lit Double
, 2 Lits Simples
et 1 Canapé-Lit
Couchages 4
1776 ft²
Terrasse ou patioClimatisationWi-Fi (gratuit)CuisinePiscine privée
13
Studio Deluxe, 1 très grand lit et 1 canapé-lit, terrasse, vue jardin
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 4
807 ft²
Terrasse ou patioClimatisationWi-Fi (gratuit)Cuisine
8
Appartement Luxe, 1 chambre, terrasse, vue jardin
Détails de la chambre
2 Lits Simples
et 1 Canapé-Lit
Couchages 4
1023 ft²
Terrasse ou patioClimatisationWi-Fi (gratuit)Cuisine
15
Appartement Premium, 1 chambre, piscine privée, vue jardin
Détails de la chambre
2 Lits Simples
et 1 Canapé-Lit
Couchages 4
1658 ft²
Terrasse ou patioClimatisationWi-Fi (gratuit)CuisinePiscine privée
12
Studio Luxe, 1 très grand lit et 1 canapé-lit, piscine privée, vue jardin
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 4
1163 ft²
Terrasse ou patioClimatisationWi-Fi (gratuit)CuisinePiscine privée
19
Luxury Rooftop Apartment, 3 Bedrooms, Private Pool, Garden View
Détails de la chambre
3× Très Grands Lits Doubles
et 1 Canapé-Lit
Couchages 8
Terrasse ou patioClimatisationWi-Fi (gratuit)Cuisine
16
Appartement Luxe, 3 chambres, piscine privée, vue jardin
Détails de la chambre
2 Très Grands Lits Doubles
, 2 Lits Simples
et 1 Canapé-Lit
Couchages 8
2314 ft²
Terrasse ou patioClimatisationWi-Fi (gratuit)CuisinePiscine privée
14
Appartement Luxe, 1 chambre, piscine privée
Détails de la chambre
2 Lits Simples
et 1 Canapé-Lit
Couchages 4
969 ft²
Terrasse ou patioClimatisationWi-Fi (gratuit)CuisinePiscine privée
16
Appartement Premium, 2 chambres, piscine privée, vue jardin
Détails de la chambre
1 Très Grand Lit Double
, 2 Lits Simples
et 1 Canapé-Lit
Couchages 4
2303 ft²
Terrasse ou patioClimatisationWi-Fi (gratuit)CuisinePiscine privée
13
Appartement Luxe, 2 chambres, terrasse, vue jardin
Détails de la chambre
1 Très Grand Lit Double
, 2 Lits Simples
et 1 Canapé-Lit
Couchages 4
1313 ft²
Terrasse ou patioClimatisationWi-Fi (gratuit)Cuisine
9
Chambre Double Premium, 1 très grand lit, piscine privée, vue jardin
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
786 ft²
Terrasse ou patioClimatisationWi-Fi (gratuit)Salle de bain privéePiscine privée
8
Chambre Double Deluxe, 1 très grand lit, terrasse
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
484 ft²
Terrasse ou patioClimatisationWi-Fi (gratuit)Salle de bain privée
12
Appartement Luxe, 4 chambres, vue jardin
Détails de la chambre
2 Très Grands Lits Doubles
, 4× Lits Simples
et 1 Canapé-Lit
3100 ft²
Salle à manger séparéeTerrasse ou patioClimatisationWi-Fi (gratuit)CuisinePiscine privée
Avis des voyageurs sur Copal Tulum Hotel
8.5
Fabuleux
Basé sur 1 003 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
D'après les récents commentaires, l'hôtel Copal Tulum est apprécié pour son cadre luxuriant dans la jungle, son atmosphère sereine et le personnel particulièrement aimable. Cependant, l'accès est plus facile à vélo ou en taxi en raison de l'état des routes et du manque d'éclairage public le soir.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
D'après les récents commentaires, l'hôtel Copal Tulum est apprécié pour son cadre luxuriant dans la jungle, son atmosphère sereine et le personnel particulièrement aimable. Cependant, l'accès est plus facile à vélo ou en taxi en raison de l'état des routes et du manque d'éclairage public le soir.
Les chambres sont souvent spacieuses et confortables, certaines disposant d'une piscine sur le toit ou privée, mais plusieurs clients ont signalé des murs fins ou des portes communicantes bruyantes, ainsi que des différences occasionnelles entre les photos et la taille ou l'aménagement réel des chambres. Les avis concernant la propreté sont variables : beaucoup ont trouvé les lieux impeccables, mais des commentaires récurrents mentionnent des traces de moisissure ou des odeurs d'égout, des débris dans certaines piscines privées et des lacunes dans le service de ménage ; quelques critiques font également état de punaises de lit. Des coupures de courant ou de Wi-Fi et une usure mineure de l'entretien ont également été signalées. Dans l'ensemble, attendez-vous à un séjour magnifique et relaxant avec un service chaleureux, mais vérifiez les détails de votre chambre et soyez prêt à quelques imprévus.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Magnifiques jardins de style jungle avec plusieurs piscines (dont une sur le toit), deux restaurants sur place et un spa réputé ; la location de vélos/scooters et un parking sont disponibles. Parmi les inconvénients signalés, on compte des piscines privées non chauffées, une salle de sport petite ou datée, un nombre limité de chaises longues et des fermetures ou rénovations de piscines occasionnelles.
Avis de voyageur à ce sujet
10
Wyatt
18 nov. 2025
·
A séjourné 2 nuits
Wonderful hotel with many pools and 2 great restaurants. Special thanks to the great staff.
Wonderful hotel with many pools and 2 great restaurants. Special thanks to the great staff.
10
Catherine
22 août 2025
·
A séjourné 3 nuits
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
10
Emma
17 août 2025
·
A séjourné 4 nuits
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
10
Maggie
14 févr. 2023
·
A séjourné 4 nuits
Beautiful, relaxing, great staff, delicious food, gorgeous pools!
Beautiful, relaxing, great staff, delicious food, gorgeous pools!
10
clara
3 mars 2025
·
A séjourné 1 nuit
Love the hotel and the inside environment. I’d have preferred if the pools were heated. Great service!!
Love the hotel and the inside environment. I’d have preferred if the pools were heated. Great service!!
10
Reynaldo
4 juil. 2025
·
A séjourné 3 nuits
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
10
Kasana
28 juin 2025
·
A séjourné 1 nuit
Staff is so friendly. Everyone was so courteous and check out isnt until 12pm which is a benefit, they arranged a driver for us as well to pick us up from the airport. I will definitely be back. The room was also beautiful and spacious, came with its own pool. We only stayed one night. The food at their restaurant was also very delicious we ate there for dinner and breakfast and they have HOOKAH.
Staff is so friendly. Everyone was so courteous and check out isnt until 12pm which is a benefit, they arranged a driver for us as well to pick us up from the airport. I will definitely be back. The room was also beautiful and spacious, came with its own pool. We only stayed one night. The food at their restaurant was also very delicious we ate there for dinner and breakfast and they have HOOKAH.
6
Santiago
20 févr. 2025
·
A séjourné 1 nuit
El gym todo estaba roto, viejo y no funcional
El gym todo estaba roto, viejo y no funcional
8
Petra
16 avr. 2025
·
A séjourné 2 nuits
Nice relaxing place. One of the pools was closed so there wasn't much public pool/relaxation area available. Overall really great value for money and definitely a place that I can recommend.
Nice relaxing place. One of the pools was closed so there wasn't much public pool/relaxation area available. Overall really great value for money and definitely a place that I can recommend.
8
Elena
13 févr. 2024
·
A séjourné 4 nuits
Overall, good stay for the money. The location is central to beach (about 10 mins drive) and the town area - you can walk there 15 mins walk. Lots of little cute cafes around the area that are walkable as well. Pool area is small and gym is tiny so if you are coming for that, then it’s not the right hotel probably but the rooms are beautiful and cozy.
Overall, good stay for the money. The location is central to beach (about 10 mins drive) and the town area - you can walk there 15 mins walk. Lots of little cute cafes around the area that are walkable as well. Pool area is small and gym is tiny so if you are coming for that, then it’s not the right hotel probably but the rooms are beautiful and cozy.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les avis sont mitigés : de nombreux clients décrivent des chambres et des terrains propres, mais des commentaires récurrents mentionnent des traces de moisissure ou des odeurs d'égout, des débris dans certaines piscines privées et des oublis de remplacement des serviettes ; quelques critiques font également état de punaises de lit.
Avis de voyageur à ce sujet
4
Samantha
27 juil. 2024
·
A séjourné 3 nuits
I booked the most expensive room and it had bed bugs. I woke up with over 36 bites all over my body when I alerted the staff they acted as if they didn't know about the problem until I told them I had photos. Then the story changed. I tried to allow them to make things right but unfortunately they blamed the pesticide company! There was loud construction being done every day. It was just not the experience I was looking for in a vacation. I would recommend a hotel closer to the beach with better reviews and food choices.
I booked the most expensive room and it had bed bugs. I woke up with over 36 bites all over my body when I alerted the staff they acted as if they didn't know about the problem until I told them I had photos. Then the story changed. I tried to allow them to make things right but unfortunately they blamed the pesticide company! There was loud construction being done every day. It was just not the experience I was looking for in a vacation. I would recommend a hotel closer to the beach with better reviews and food choices.
10
Sashawna
20 nov. 2025
·
A séjourné 2 nuits
It was amazing clean and the staff was very nice would go again.
It was amazing clean and the staff was very nice would go again.
2
Christopher
23 nov. 2025
·
A séjourné 3 nuits
BEWARE!! Mold!! The room smelled of a mildew stench, they offered us another room but we left the hotel. Then refused to give us a refund. Deplorable behavior and I will leave reviews on every platform I can find. They were completely friendly as we chose to leave the hotel and then withheld our money. They refused to give it back to the travel website. Sickening. DO NOT BOOK.
BEWARE!! Mold!! The room smelled of a mildew stench, they offered us another room but we left the hotel. Then refused to give us a refund. Deplorable behavior and I will leave reviews on every platform I can find. They were completely friendly as we chose to leave the hotel and then withheld our money. They refused to give it back to the travel website. Sickening. DO NOT BOOK.
6
Allison
18 oct. 2024
·
A séjourné 5 nuits
The hotel was pretty and well kept. The staff were friendly and helpful and the onsite restaurants were amazing. The room was exceptionally moldy to the point where it was uncomfortable to be in and my allergies were very active making it hard to breath.
The hotel was pretty and well kept. The staff were friendly and helpful and the onsite restaurants were amazing. The room was exceptionally moldy to the point where it was uncomfortable to be in and my allergies were very active making it hard to breath.
6
BERNADETTE
17 févr. 2025
·
A séjourné 2 nuits
The facilities beautiful, nice, room was clean but outside private pool area was dirty, dirty dishes left behind and pool was full of debri. Besides that, all was nice. Staff was very friendly.
The facilities beautiful, nice, room was clean but outside private pool area was dirty, dirty dishes left behind and pool was full of debri. Besides that, all was nice. Staff was very friendly.
6
Marc Nicolàs
26 janv. 2025
·
Room was very dirty
Room was very dirty
10
Rafael
22 avr. 2025
·
A séjourné 3 nuits
Great staff, hotel was clean and quiet
Great staff, hotel was clean and quiet
4
Tara
26 janv. 2025
·
A séjourné 5 nuits
Health Warning!! ALERT! ALERT! The properties location is great! Staff is amazing! Mold amd mildew smell is why I'm giving them 2 stars. We checked another room out that was equivalent to our room and it was also mold and a mildew smell. We were informed by the hotel staff that it was the A/C units. They did come service the units and it temporarily solved the problem. The smell is embedded in all my clothes , suitcase, purse. This is a health hazard and should be fixed.
Health Warning!! ALERT! ALERT! The properties location is great! Staff is amazing! Mold amd mildew smell is why I'm giving them 2 stars. We checked another room out that was equivalent to our room and it was also mold and a mildew smell. We were informed by the hotel staff that it was the A/C units. They did come service the units and it temporarily solved the problem. The smell is embedded in all my clothes , suitcase, purse. This is a health hazard and should be fixed.
10
Gunther
14 nov. 2025
·
A séjourné 3 nuits
The hotel and our room was spotless and spacious. Really had the feeling we had arrived at a little tranquil, relaxation oasis of calm in the bustling city. The staf were always very helpful in any questions we had. 10/10 would recommend.
The hotel and our room was spotless and spacious. Really had the feeling we had arrived at a little tranquil, relaxation oasis of calm in the bustling city. The staf were always very helpful in any questions we had. 10/10 would recommend.
2
Yixin
29 déc. 2023
·
A séjourné 5 nuits
Unpleasant Odors and Poor Cleanliness Rating: ⭐️ My recent five-night stay at this hotel was far from satisfactory. The bathroom smelled like sewage from day one, and only one out of five rooms was adequately clean. The water had an off-putting odor, and the shower drain was dysfunctional, making for an uncomfortable and unsanitary experience. Overall, I strongly recommend looking elsewhere for accommodation.
Unpleasant Odors and Poor Cleanliness Rating: ⭐️ My recent five-night stay at this hotel was far from satisfactory. The bathroom smelled like sewage from day one, and only one out of five rooms was adequately clean. The water had an off-putting odor, and the shower drain was dysfunctional, making for an uncomfortable and unsanitary experience. Overall, I strongly recommend looking elsewhere for accommodation.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont souvent spacieuses et confortables avec vue sur la jungle et la possibilité d'avoir une piscine sur le toit ou privée. Les inconvénients récurrents comprennent des murs fins/portes communicantes causant du bruit, certaines chambres plus petites ou plus sombres que ne le suggèrent les photos, et occasionnellement un Wi-Fi peu fiable ou des serrures capricieuses.
Avis de voyageur à ce sujet
10
Emma
17 août 2025
·
A séjourné 4 nuits
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
8
Beyonce
1 oct. 2024
·
A séjourné 4 nuits
The hotel is very nice, but the room I had paid for was so small in person but only the picture it looked so big and spacious, I had to pay more money at the property to get another room
The hotel is very nice, but the room I had paid for was so small in person but only the picture it looked so big and spacious, I had to pay more money at the property to get another room
10
Roberta
21 janv. 2026
·
A séjourné 2 nuits
O quarto era super confortável, grande e bem equipado. Ganhamos um upgrade para um quarto com piacina particular.
O quarto era super confortável, grande e bem equipado. Ganhamos um upgrade para um quarto com piacina particular.
10
Yaofang
21 nov. 2025
·
A séjourné 2 nuits
Very big and comfortable and pretty as seen in the pictures. Probably the most comfortable hotel we lived during this trip. It’s in an hotel area which is not so convenient if you want to shop around. But I feel there are enough things to do here for relaxing. There are 2 restaurants in the hotel and both are good but a bit pricy. The spa service is very good but also for a price. There are more good places to eat if you don’t mind walking around. It is true some of the roads nearby are terrible. But most of the roads are fine and this area feels very safe. Take your time if you drive here and the gps leads you to somewhere with bad road. There are normally other ways to avoid those bad roads. The private pool is not heat up so think about it when it’s not too hot. They don’t have free breakfast so we bought some bread and eggs and cook our own. They have full kitchen space which is very convenient in this case
Very big and comfortable and pretty as seen in the pictures. Probably the most comfortable hotel we lived during this trip. It’s in an hotel area which is not so convenient if you want to shop around. But I feel there are enough things to do here for relaxing. There are 2 restaurants in the hotel and both are good but a bit pricy. The spa service is very good but also for a price. There are more good places to eat if you don’t mind walking around. It is true some of the roads nearby are terrible. But most of the roads are fine and this area feels very safe. Take your time if you drive here and the gps leads you to somewhere with bad road. There are normally other ways to avoid those bad roads. The private pool is not heat up so think about it when it’s not too hot. They don’t have free breakfast so we bought some bread and eggs and cook our own. They have full kitchen space which is very convenient in this case
8
Louise
28 févr. 2026
·
A séjourné 6 nuits
Personalen var trevliga, rummet bra. Dock väldigt lyhört.
Personalen var trevliga, rummet bra. Dock väldigt lyhört.
10
Helge
7 mars 2025
·
A séjourné 5 nuits
Hotellet är väldigt trevligt. Ligger nära ett utsatt område i Tulum där det saknas gatulampor och är mörkt. Det var ofta kö till receptionen. Wifi var något osäkert, fick använda wifi tillhörande rummet bredvid. Restaurang och pool var väldigt trevliga.
Hotellet är väldigt trevligt. Ligger nära ett utsatt område i Tulum där det saknas gatulampor och är mörkt. Det var ofta kö till receptionen. Wifi var något osäkert, fick använda wifi tillhörande rummet bredvid. Restaurang och pool var väldigt trevliga.
8
Marquita
17 juin 2025
·
A séjourné 5 nuits
I really enjoyed my stay at Copal. The staff was extremely friendly and prompt to all my requests. The location is in a great area and not that far from the city. I gave this property four stars because of the condition of my door. There were times that I could not lock it, which was kind of scary at night. But other than that, I would definitely stay here again.
I really enjoyed my stay at Copal. The staff was extremely friendly and prompt to all my requests. The location is in a great area and not that far from the city. I gave this property four stars because of the condition of my door. There were times that I could not lock it, which was kind of scary at night. But other than that, I would definitely stay here again.
10
Kristian Nygård
9 févr. 2026
·
A séjourné 5 nuits
Nydelig hotell, rene og fine rom, flotte fasiliteter og rolig vibe og omgivelser. Personellet var også veldig hyggelige og behjelpelige. Det eneste minuset er at rommet vårt var egentlig del av et connected rom, men døren var låst slik at det ble to separate rom - og det var ekstremt lytt ned til det andre rommet/leiligheten under. Man kunne høre absolutt alt naboene gjorde og pratet om, til tross for at hotellet reklamerer for lydtette rom. Men gitt så hyggelig personale og flott hotell ellers, vil jeg uansett gi oppholdet 5 stjerner.
Nydelig hotell, rene og fine rom, flotte fasiliteter og rolig vibe og omgivelser. Personellet var også veldig hyggelige og behjelpelige. Det eneste minuset er at rommet vårt var egentlig del av et connected rom, men døren var låst slik at det ble to separate rom - og det var ekstremt lytt ned til det andre rommet/leiligheten under. Man kunne høre absolutt alt naboene gjorde og pratet om, til tross for at hotellet reklamerer for lydtette rom. Men gitt så hyggelig personale og flott hotell ellers, vil jeg uansett gi oppholdet 5 stjerner.
10
Reynaldo
4 juil. 2025
·
A séjourné 3 nuits
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
4
Timothy
5 janv. 2025
·
A séjourné 5 nuits
The photos of the hotel rooms do not correlate to the room you are bookig.
The photos of the hotel rooms do not correlate to the room you are bookig.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est largement salué pour son amabilité et son efficacité à la réception, à la conciergerie et au restaurant, avec une communication facile via WhatsApp et une aide pour organiser le transport et les activités. Une minorité a signalé des réponses lentes, une mauvaise résolution des problèmes ou des files d'attente à l'enregistrement.
Avis de voyageur à ce sujet
10
Catherine
22 août 2025
·
A séjourné 3 nuits
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
10
Isatu
23 févr. 2026
·
A séjourné 4 nuits
The staff kept the room clean everyday and was very polite and generous. The front desk staff was very friendly and helpful with any requests we may have had, especially jimmy who worked at the front desk.
The staff kept the room clean everyday and was very polite and generous. The front desk staff was very friendly and helpful with any requests we may have had, especially jimmy who worked at the front desk.
2
Tandeleya
18 nov. 2025
·
A séjourné 1 nuit
We been going there almost once a month, if not more for years. You would think people we absolutely remember and recognize would treat us better. We have a mediocre service. Where they one a tip for just opening the door… They started to kick us out exactly at 12;00 where we actually had another day stay (which, no matter how many years we been loyal to Copal, would not refund, as we booked the wrong day). The mattresses and linens were great, now they have been changed. My husband and I woke up with out backs hurting.
We been going there almost once a month, if not more for years. You would think people we absolutely remember and recognize would treat us better. We have a mediocre service. Where they one a tip for just opening the door… They started to kick us out exactly at 12;00 where we actually had another day stay (which, no matter how many years we been loyal to Copal, would not refund, as we booked the wrong day). The mattresses and linens were great, now they have been changed. My husband and I woke up with out backs hurting.
10
Wayne
28 janv. 2024
·
A séjourné 9 nuits
The staff at the Copal Tulum Hotel was the best part of my experience, every single one of them was very helpful right from the beginning. Even before I got there they took care of my airport pick up. Right as I got to the hotel Anna was there with a smile and a calming good vibe, Max was always available to help and give recommendations, Johnny at the excursion desk was absolutely charming and my boys Diego and Manuel at the restaurant always took care of me. The ambience of the hotel was great, very clean and most importantly clam and relaxing as advertised, which is exactly what i wanted. I’d definitely stay here again the next time I am in Tulum.
The staff at the Copal Tulum Hotel was the best part of my experience, every single one of them was very helpful right from the beginning. Even before I got there they took care of my airport pick up. Right as I got to the hotel Anna was there with a smile and a calming good vibe, Max was always available to help and give recommendations, Johnny at the excursion desk was absolutely charming and my boys Diego and Manuel at the restaurant always took care of me. The ambience of the hotel was great, very clean and most importantly clam and relaxing as advertised, which is exactly what i wanted. I’d definitely stay here again the next time I am in Tulum.
10
Tammy
28 août 2025
·
A séjourné 3 nuits
One of the best hotels ever. If you want peace and quiet- good food, beautiful grounds, safety, and the most outstanding staff ever- you will love Copal. Ivy, Johnny, and Victor at the front desk were nothing short of amazing and friendly. The hostess/waitress Paola, was super helpful. She found us a driver that was half the price of the others. I cannot tell you how much I loved this hotel. You must go experience it for yourself. We are returning with our family!!
One of the best hotels ever. If you want peace and quiet- good food, beautiful grounds, safety, and the most outstanding staff ever- you will love Copal. Ivy, Johnny, and Victor at the front desk were nothing short of amazing and friendly. The hostess/waitress Paola, was super helpful. She found us a driver that was half the price of the others. I cannot tell you how much I loved this hotel. You must go experience it for yourself. We are returning with our family!!
10
James
30 juin 2023
·
A séjourné 4 nuits
Where do I begin? Ana @ the front desk was awesome. Extremely helpful in answering all our questions and arranging our pick up and drop offs. Johnny also was great showing us around. Aaron @ the restaurant was awesome as well. Tomas our driver to and from the airport also was all you can ask for! The Hotel itself was super clean, the jungle vibe, A yoga set up every morning. This is just the vacation I needed. Relaxing and tranquil. Came here w family and they all enjoyed it as well. One more thing is the proximity to all beaches, excursions, and night life was the cherry on top!
Where do I begin? Ana @ the front desk was awesome. Extremely helpful in answering all our questions and arranging our pick up and drop offs. Johnny also was great showing us around. Aaron @ the restaurant was awesome as well. Tomas our driver to and from the airport also was all you can ask for! The Hotel itself was super clean, the jungle vibe, A yoga set up every morning. This is just the vacation I needed. Relaxing and tranquil. Came here w family and they all enjoyed it as well. One more thing is the proximity to all beaches, excursions, and night life was the cherry on top!
8
Marquita
17 juin 2025
·
A séjourné 5 nuits
I really enjoyed my stay at Copal. The staff was extremely friendly and prompt to all my requests. The location is in a great area and not that far from the city. I gave this property four stars because of the condition of my door. There were times that I could not lock it, which was kind of scary at night. But other than that, I would definitely stay here again.
I really enjoyed my stay at Copal. The staff was extremely friendly and prompt to all my requests. The location is in a great area and not that far from the city. I gave this property four stars because of the condition of my door. There were times that I could not lock it, which was kind of scary at night. But other than that, I would definitely stay here again.
10
Tashara
5 juil. 2024
·
A séjourné 4 nuits
The staff was amazing! I stayed during hurricane Beryl and I felt so safe at the hotel. The staff gave us updates of what’s going on through WhatsApp. Anything you asked for they gave you. Everyone is extremely nice. The room was clean, pool amazing. There isn’t much of a view. You’re surrounded by trees but that wasn’t a problem for me. Food was great, especially the sushi served at the restaurant upstairs. I would recommend this hotel to everyone. I was skeptical because of the bad reviews but I loved my time here.
The staff was amazing! I stayed during hurricane Beryl and I felt so safe at the hotel. The staff gave us updates of what’s going on through WhatsApp. Anything you asked for they gave you. Everyone is extremely nice. The room was clean, pool amazing. There isn’t much of a view. You’re surrounded by trees but that wasn’t a problem for me. Food was great, especially the sushi served at the restaurant upstairs. I would recommend this hotel to everyone. I was skeptical because of the bad reviews but I loved my time here.
10
Joseph
19 févr. 2024
·
The staff was helpful and friendly.
The staff was helpful and friendly.
10
Joseph
3 mars 2025
·
A séjourné 9 nuits
Front desk staff very helpful, especially the attention and genuine concern for customers' satisfaction from Ivy.
Front desk staff very helpful, especially the attention and genuine concern for customers' satisfaction from Ivy.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situé à Aldea Zama, il se trouve à quelques minutes en voiture ou à 10 à 15 minutes à pied du centre-ville et à environ 10 à 12 minutes en voiture de la plage, avec des supérettes à proximité. Plusieurs clients ont trouvé les rues environnantes sombres ou accidentées la nuit et les routes cahoteuses, c'est pourquoi beaucoup utilisent des vélos ou des taxis.
Avis de voyageur à ce sujet
10
Emma
17 août 2025
·
A séjourné 4 nuits
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
10
Aimee
22 mars 2024
·
A séjourné 3 nuits
Such a beautiful property, conveniently located. We were close to many restaurants and only a 10 min drive from the strip. The staff was wonderful and very helpful. Would definitely stay at Copal again when in Tulum.
Such a beautiful property, conveniently located. We were close to many restaurants and only a 10 min drive from the strip. The staff was wonderful and very helpful. Would definitely stay at Copal again when in Tulum.
8
Mikey
12 janv. 2026
·
A séjourné 8 nuits
Room was clean although starting to show some wear and tear. Everything was as described and had ordered room service several times. The restaurants on site are a huge help for quick meals. There is an OXXO around the corner and it's about a 10 min walk into the heart of Aldea Zama.
Room was clean although starting to show some wear and tear. Everything was as described and had ordered room service several times. The restaurants on site are a huge help for quick meals. There is an OXXO around the corner and it's about a 10 min walk into the heart of Aldea Zama.
10
sulsa
27 nov. 2025
·
A séjourné 6 nuits
Great service And close to restaurants and not 10-12 mins from the beach
Great service And close to restaurants and not 10-12 mins from the beach
10
Yesenia
4 août 2023
·
A séjourné 3 nuits
Beautiful hotel. Super close to all the main attractions. Highly recommend this property .
Beautiful hotel. Super close to all the main attractions. Highly recommend this property .
10
Helge
7 mars 2025
·
A séjourné 5 nuits
Hotellet är väldigt trevligt. Ligger nära ett utsatt område i Tulum där det saknas gatulampor och är mörkt. Det var ofta kö till receptionen. Wifi var något osäkert, fick använda wifi tillhörande rummet bredvid. Restaurang och pool var väldigt trevliga.
Hotellet är väldigt trevligt. Ligger nära ett utsatt område i Tulum där det saknas gatulampor och är mörkt. Det var ofta kö till receptionen. Wifi var något osäkert, fick använda wifi tillhörande rummet bredvid. Restaurang och pool var väldigt trevliga.
10
KENTON
1 juil. 2024
·
A séjourné 4 nuits
Zen setting with lush trees all around the facility. Clean hotel. The aerea around the hotel is average and dark at night. Really nothing the hotel can do. It's the city and government not taking care of the streets and the environment.
Zen setting with lush trees all around the facility. Clean hotel. The aerea around the hotel is average and dark at night. Really nothing the hotel can do. It's the city and government not taking care of the streets and the environment.
8
Marianna
12 mars 2025
·
A séjourné 7 nuits
Staff is amazing, grounds are beautiful. The main pool is lovely and the restaurant was great. I feel the room could have used a little renovation and the location is a bit inconvenient I recommend renting bikes
Staff is amazing, grounds are beautiful. The main pool is lovely and the restaurant was great. I feel the room could have used a little renovation and the location is a bit inconvenient I recommend renting bikes
10
Carrie
20 nov. 2023
·
A séjourné 3 nuits
Hotel Copal was a lovely oasis. Far enough from town to be quite yet close enough for a 15 me taxi ride to town
Hotel Copal was a lovely oasis. Far enough from town to be quite yet close enough for a 15 me taxi ride to town
8
Kyra
13 juin 2025
·
A séjourné 1 nuit
It’s a lovely boutique hotel with a great design. It has greenery in the center and a great pool with restaurant that has good food. The upstairs rooftop pool is very nice as well. The neighborhood however, was a mix of people living in shantytown type of living. The cenote behind the hotel would be nice if they picked up the trash, but there’s a lot of it.
It’s a lovely boutique hotel with a great design. It has greenery in the center and a great pool with restaurant that has good food. The upstairs rooftop pool is very nice as well. The neighborhood however, was a mix of people living in shantytown type of living. The cenote behind the hotel would be nice if they picked up the trash, but there’s a lot of it.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les restaurants sur place reçoivent d'excellentes critiques, notamment le restaurant de sushis Kokoro et le petit-déjeuner, avec un service en chambre fiable. Certains clients ont trouvé les prix élevés et quelques plats inégaux.
Avis de voyageur à ce sujet
10
Lauren
16 mars 2025
·
A séjourné 7 nuits
Stayed here 2/26-3/5. Overall great experience. The property is super cute and well maintained. Staff is very helpful and friendly. The two restaurants are great, especially Kokoro! Would definitely stay here again!
Stayed here 2/26-3/5. Overall great experience. The property is super cute and well maintained. Staff is very helpful and friendly. The two restaurants are great, especially Kokoro! Would definitely stay here again!
10
felicia
16 août 2025
·
A séjourné 1 nuit
Every thing I ate in both restaurants were amazingly good our room was so nice and comfortable all the staff are friendly and helpful loved this place
Every thing I ate in both restaurants were amazingly good our room was so nice and comfortable all the staff are friendly and helpful loved this place
8
Anjeli
29 avr. 2023
·
The hotel, the lower ground pool, and the room looked nice. However, the room had dirty towels, and once we asked for clean ones, the service kept forgetting so we had to keep asking. Once we received the new towels they appeared dirty again. This was pretty bad service for such a relatively expensive hotel. The food in the restaurant was nice, but expensive. The hotel staff was kind, and offered services for planning your day / evening trip anywhere. The hotel is not far from the main Tulum beach, where all the restaurants and bars are.
The hotel, the lower ground pool, and the room looked nice. However, the room had dirty towels, and once we asked for clean ones, the service kept forgetting so we had to keep asking. Once we received the new towels they appeared dirty again. This was pretty bad service for such a relatively expensive hotel. The food in the restaurant was nice, but expensive. The hotel staff was kind, and offered services for planning your day / evening trip anywhere. The hotel is not far from the main Tulum beach, where all the restaurants and bars are.
10
Catherine
22 août 2025
·
A séjourné 3 nuits
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
10
Cyra
1 mars 2025
·
A séjourné 4 nuits
A lovely hotel with excellent staff and service. Restaurant had excellent food.
A lovely hotel with excellent staff and service. Restaurant had excellent food.
8
PIERRE
12 oct. 2023
·
A séjourné 3 nuits
Really nice hotel, easy access to dining options, including excellent sushi restaurant on-site. Nice rooftop pool.
Really nice hotel, easy access to dining options, including excellent sushi restaurant on-site. Nice rooftop pool.
10
Reynaldo
4 juil. 2025
·
A séjourné 3 nuits
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
10
Claire
23 sept. 2024
·
A séjourné 3 nuits
The pool and restaurant were very beautiful. The room was pretty good but the bathroom needs a bit of TLC. I would have liked for the scooters, bikes and tours offered by the hotel to be a bit cheaper. You can find much cheaper options nearby. We didn’t like Tulum very much, it was too expensive and touristy but we were glad we could come back to a nice hotel and relax in the pool.
The pool and restaurant were very beautiful. The room was pretty good but the bathroom needs a bit of TLC. I would have liked for the scooters, bikes and tours offered by the hotel to be a bit cheaper. You can find much cheaper options nearby. We didn’t like Tulum very much, it was too expensive and touristy but we were glad we could come back to a nice hotel and relax in the pool.
10
Byron
21 oct. 2025
·
A séjourné 3 nuits
The breakfast was amazing Manuel and Eddie were amazing
The breakfast was amazing Manuel and Eddie were amazing
10
Arianna
11 juin 2025
·
A séjourné 3 nuits
This hotel was beautiful! I had an amazing time during my stay for my birthday. I’d definitely visit again, the staff was very friendly. The restaurants were excellent as well. We also had great massages. 10/10 experience!
This hotel was beautiful! I had an amazing time during my stay for my birthday. I’d definitely visit again, the staff was very friendly. The restaurants were excellent as well. We also had great massages. 10/10 experience!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Sophie-Lou
8 avr. 2026
·
A séjourné 9 nuits
L’hôtel est super bien! Très propre! Les piscines aussi! Le personnel est tres jasant, quoique peu jasant! Nous étions devant un quartier très bien et l’autre un peu dévaster, et aurions aimé être avisé que la circulation tardive pouvait ou devait être risqué. Autrement, une fois que nous contournons cet endroit, tout était bien! Nous avons louer les vélos et navigué au alentours sans problème! Merci Copal! Ps restaurant est excellent! Comme beaucoup de resto à Tulum.
L’hôtel est super bien! Très propre! Les piscines aussi! Le personnel est tres jasant, quoique peu jasant! Nous étions devant un quartier très bien et l’autre un peu dévaster, et aurions aimé être avisé que la circulation tardive pouvait ou devait être risqué. Autrement, une fois que nous contournons cet endroit, tout était bien! Nous avons louer les vélos et navigué au alentours sans problème! Merci Copal! Ps restaurant est excellent! Comme beaucoup de resto à Tulum.
8
fabienne
28 mars 2026
·
A séjourné 4 nuits
Notre chambre était parfaite il y aurait juste besoin d'un petit rafraîchissement.
Notre chambre était parfaite il y aurait juste besoin d'un petit rafraîchissement.
10
shanna
16 mars 2026
·
A séjourné 6 nuits
Génial !
Génial !
10
Julien
18 févr. 2026
·
A séjourné 1 nuit
Tout était parfait !!
Tout était parfait !!
10
Véronique
1 févr. 2026
·
A séjourné 7 nuits
Hotel magnifique et service impeccable!
Hotel magnifique et service impeccable!
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
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Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-17: NO DATA
- 2026-09-18: 72.24502633378219USD
- 2026-09-19: 71.63994530538177USD
- 2026-09-20: 62.71986470572662USD
- 2026-09-21: 64.09105790976334USD
- 2026-09-22: 69.90310028829956USD
- 2026-09-23: 69.90310028829956USD
- 2026-09-24: 69.90310028829956USD
- 2026-09-25: 70.32724517982102USD
- 2026-09-26: 70.57613857176972USD
- 2026-09-27: 70.32724517982102USD
- 2026-09-28: 71.1662722449112USD
- 2026-09-29: 70.35608880177689USD
- 2026-09-30: 70.35608880177689USD
- 2026-10-01: 71.32049759370804USD
- 2026-10-02: 83.51390009085846USD
- 2026-10-03: 83.51390009085846USD
- 2026-10-04: 83.51390009085846USD
- 2026-10-05: 83.51390009085846USD
- 2026-10-06: 83.51390009085846USD
- 2026-10-07: 83.51390009085846USD
- 2026-10-08: 83.51390009085846USD
- 2026-10-09: 83.51390009085846USD
- 2026-10-10: 83.51390009085846USD
- 2026-10-11: 83.51390009085846USD
- 2026-10-12: 83.51390009085846USD
- 2026-10-13: 83.51390009085846USD
- 2026-10-14: 83.51390009085846USD
- 2026-10-15: 83.51390009085846USD
- 2026-10-16: 83.51390009085846USD
- 2026-10-17: 83.51390009085846USD
- 2026-10-18: 83.51390009085846USD
- 2026-10-19: 83.51390009085846USD
- 2026-10-20: 83.51390009085846USD
- 2026-10-21: 83.51390009085846USD
- 2026-10-22: 83.51390009085846USD
- 2026-10-23: 83.51390009085846USD
- 2026-10-24: 83.51390009085846USD
- 2026-10-25: 84.39969621742249USD
- 2026-10-26: 84.39969621742249USD
- 2026-10-27: 83.51390009085846USD
- 2026-10-28: 83.51390009085846USD
- 2026-10-29: 83.51390009085846USD
- 2026-10-30: 116.52624439252472USD
- 2026-10-31: 116.52624439252472USD
- 2026-11-01: 116.52624439252472USD
- 2026-11-02: 106.814825491745USD
- 2026-11-03: 107.94909019529725USD
- 2026-11-04: 107.94909019529725USD
- 2026-11-05: 107.94909019529725USD
- 2026-11-06: 116.52624439252472USD
- 2026-11-07: 116.52624439252472USD
- 2026-11-08: 116.52624439252472USD
- 2026-11-09: 106.814825491745USD
- 2026-11-10: 106.814825491745USD
- 2026-11-11: 106.814825491745USD
- 2026-11-12: 106.814825491745USD
- 2026-11-13: 116.52624439252472USD
- 2026-11-14: 116.52624439252472USD
- 2026-11-15: 116.52624439252472USD
- 2026-11-16: 106.814825491745USD
- 2026-11-17: 106.814825491745USD
Cet hébergement assure votre transfert depuis l'aéroport (prestation pouvant donner lieu à un supplément). Vous devez contacter l’hébergement à ce sujet avant votre départ, au moyen des coordonnées fournies dans la confirmation de réservation. Veuillez contacter l'hébergement au moins 24 heures avant votre arrivée à l'aide des coordonnées indiquées sur la confirmation de réservation, afin de prendre les dispositions nécessaires à votre enregistrement. Vous devez contacter l’hébergement à l’avance pour obtenir les instructions d’enregistrement. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée, un système de sécurité, une trousse de secours et des barrières de fenêtre
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Cet hébergement bénéficie d’un nettoyage par des professionnels
- Piscine accessible de 07 h 00 à 21 h 00.
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
- L'entretien de cet hébergement est confié à des professionnels.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Le petit déjeuner préparé sur commande coûte entre 360 MXN et 360 MXN environ par personne.
- Navette aéroport : 2500 MXN par véhicule, aller simple, maximum 3 passager(s)
- Navette aéroport : 250 MXN par enfant, aller simple (enfants âgés de 17 ans maximum)
- Une arrivée anticipée est possible moyennant un supplément (sujet à disponibilité)
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Navette aéroport
Piscine
Baby-sitting/Services pour enfants
Organisation d'excursions
Nettoyage à sec
Services
Organisation d'excursions
Nettoyage à sec
Baby-sitting/Services pour enfants
Ménage
Coffre-fort
Location de vélos
Consigne à bagage
Formalités d'arrivée/Départ express
Laverie
Concierge Services
Général
Massage
Spa et centre de bien-être
Soins corporels
Soins pour le visage
Chambre familiale
Beach Sun Loungers
Activités
Piscine
Plongée
Piscine extérieure
Bicycle Tour Information
Pool (Infinity)
Mobilier d'extérieur
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Parking
Parking
Navette aéroport
Parking gratuit
Station de recharge pour véhicule électrique
Parking Onsite
Connexion Internet
Wi-fi gratuit