Copal Tulum Hotel
65 US$
/natt
Snitt för september
Välj datum för att se priser och tillgänglighet.
65 US$
/natt
Snitt för september
Genomsnittliga priser per månad
På Copal Tulum Hotel är priset per natt i genomsnitt 65 US$ under den billigaste månaden (oktober) och 165 US$ under den dyraste månaden (januari), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 165 US$ |
| februari | 102 US$ |
| mars | 96 US$ |
| april | 89 US$ |
| maj | 78 US$ |
| juni | 81 US$ |
| juli | 80 US$ |
| augusti | 76 US$ |
| september | 65 US$ |
| oktober | 65 US$ |
| november | 73 US$ |
| december | 130 US$ |
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sep. · 65 US$
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Dyrast: januari (ca 165 US$)
Billigast: oktober (ca 65 US$)
Om detta boende
Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage, kroppsbehandlingar och ansiktsbehandlingar. Här har du tillgång till 2 utomhuspooler, gym och hyrcyklar. Boendet har även gratis wi-fi, conciergetjänster och info o...
Bekvämligheter
Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage, kroppsbehandlingar och ansiktsbehandlingar. Här har du tillgång till 2 utomhuspooler, gym och hyrcyklar. Boendet har även gratis wi-fi, conciergetjänster och info om cykelturer.
Företagsfaciliteter
Gäster har tillgång till bland annat expressincheckning, expressutcheckning och reception (öppen dygnet runt). Gäster erbjuds flygtransfer tur/retur mot en avgift (tillgänglig dygnet runt), och avgiftsfri parkering finns på plats.
Måltider
Njut av internationell gastronomi på Copal Gastro Bar, en av de 2 restaurangerna detta hotell ståtar med, eller stanna på rummet och nyttja dess rumsservice (under begränsade tider). Koppla av med din favoritdrink i deras bar eller bar vid poolen. Frukost enligt egen beställning serveras dagligen mot en avgift från 07.30 till 11.30.
Rum
Känn dig som hemma i ett av de 85 luftkonditionerade rummen med minibar och smart-tv. Sängen har memory foam-madrass, duntäcken och sängtillbehör av högsta kvalitet. Gratis wi-fi gör att du kan hålla dig uppkopplad, och satellit-tv erbjuder underhållning. Privat badrum med dusch, regndusch och lyxtoalettartiklar.
Läge
Copal Tulum Hotel ligger i Tulum (i området Zama), en kvarts bilfärd från både Tulums mayanska ruiner och Tulums strand. Detta hotell i lyxstil ligger 18,7 km från Xel-Hás park och 5,6 km från Playa Paraiso.
Vad finns i närheten
Hospital de Tulum(0.9 miles)
Hunab livsstilscenter(1 miles)
Jaguarparken(1 miles)
Dos Aguas park(1.1 miles)
Holistika Art Walk(1.7 miles)
Acceso till jaguarparken(2 miles)
Tulum nationalpark(2.1 miles)
Jaguar utsiktspunkt Tulum(2.1 miles)
Domtemplet(2.2 miles)
Cenote Calavera(2.2 miles)
Tulum Tower(2.5 miles)
SFER IK(2.6 miles)
Tulums strand(2.9 miles)
Las Palmas offentliga strand(3 miles)
Tulums mayanska ruiner(3.1 miles)
Tulum internationella flygplats (TQO)(25.5 miles)
Cancun, Quintana Roo (CUN-Cancun Intl.)(75.4 miles)
Parkering
Flygplatstransfer
Pool
Barnvaktsservice
Tur- och utflyktsdisk
Kemtvätt
Läge
Aldea Zama Ixchel, Zama, Tulum, Tulum, Quintana Roo, Mexiko
Hospital de Tulum (0.9 miles)
Hunab livsstilscenter (1 miles)
Jaguarparken (1 miles)
Dos Aguas park (1.1 miles)
Holistika Art Walk (1.7 miles)
Acceso till jaguarparken (2 miles)
Rumsalternativ
16
Lyxlägenhet - 2 sovrum - privat pool - utsikt mot trädgården
Information om rummet
1 Extra Stor Dubbelsäng
, 2 Enkelsängar
och 1 Bäddsoffa
Sovplats 4
1776 ft²
Altan eller uteplatsLuftkonditioneringWi-Fi (gratis)KökPrivat pool
13
Studio Deluxe - 1 kingsize-säng med bäddsoffa - terrass - utsikt mot trädgården
Information om rummet
1 Extra Stor Dubbelsäng
och 1 Bäddsoffa
Sovplats 4
807 ft²
Altan eller uteplatsLuftkonditioneringWi-Fi (gratis)Kök
8
Lyxlägenhet - 1 sovrum - terrass - utsikt mot trädgården
Information om rummet
2 Enkelsängar
och 1 Bäddsoffa
Sovplats 4
1023 ft²
Altan eller uteplatsLuftkonditioneringWi-Fi (gratis)Kök
15
Lägenhet Premium - 1 sovrum - privat pool - utsikt mot trädgården
Information om rummet
2 Enkelsängar
och 1 Bäddsoffa
Sovplats 4
1658 ft²
Altan eller uteplatsLuftkonditioneringWi-Fi (gratis)KökPrivat pool
12
Lyxstudio - 1 kingsize-säng med bäddsoffa - privat pool - utsikt mot trädgården
Information om rummet
1 Extra Stor Dubbelsäng
och 1 Bäddsoffa
Sovplats 4
1163 ft²
Altan eller uteplatsLuftkonditioneringWi-Fi (gratis)KökPrivat pool
19
Luxury Rooftop Apartment, 3 Bedrooms, Private Pool, Garden View
Information om rummet
3× Extra Stora Dubbelsängar
och 1 Bäddsoffa
Sovplats 8
Altan eller uteplatsLuftkonditioneringWi-Fi (gratis)Kök
16
Lyxlägenhet - 3 sovrum - privat pool - utsikt mot trädgården
Information om rummet
2 Extra Stora Dubbelsängar
, 2 Enkelsängar
och 1 Bäddsoffa
Sovplats 8
2314 ft²
Altan eller uteplatsLuftkonditioneringWi-Fi (gratis)KökPrivat pool
14
Lyxlägenhet - 1 sovrum - privat pool
Information om rummet
2 Enkelsängar
och 1 Bäddsoffa
Sovplats 4
969 ft²
Altan eller uteplatsLuftkonditioneringWi-Fi (gratis)KökPrivat pool
16
Lägenhet Premium - 2 sovrum - privat pool - utsikt mot trädgården
Information om rummet
1 Extra Stor Dubbelsäng
, 2 Enkelsängar
och 1 Bäddsoffa
Sovplats 4
2303 ft²
Altan eller uteplatsLuftkonditioneringWi-Fi (gratis)KökPrivat pool
13
Lyxlägenhet - 2 sovrum - terrass - utsikt mot trädgården
Information om rummet
1 Extra Stor Dubbelsäng
, 2 Enkelsängar
och 1 Bäddsoffa
Sovplats 4
1313 ft²
Altan eller uteplatsLuftkonditioneringWi-Fi (gratis)Kök
9
Premium dubbelrum - 1 kingsize-säng - privat pool - utsikt mot trädgården
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
786 ft²
Altan eller uteplatsLuftkonditioneringWi-Fi (gratis)Privat badrumPrivat pool
8
Deluxe dubbelrum - 1 kingsize-säng - terrass
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
484 ft²
Altan eller uteplatsLuftkonditioneringWi-Fi (gratis)Privat badrum
12
Lyxlägenhet - 4 sovrum - utsikt mot trädgården
Information om rummet
2 Extra Stora Dubbelsängar
, 4× Enkelsängar
och 1 Bäddsoffa
3100 ft²
Separat matplatsAltan eller uteplatsLuftkonditioneringWi-Fi (gratis)KökPrivat pool
Gästrecensioner
8.5
Fantastiskt
Baserat på 1 003 verifierade recensioner
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Enligt de senaste recensionerna hyllas Copal Tulum Hotel för sin frodiga djungelmiljö, lugna atmosfär och särskilt vänliga personal. Läget kräver dock cykel eller taxi på grund av dåliga vägar och begränsad gatubelysning efter mörkrets inbrott.
Läs merVar detta till hjälp?
Vad gäster tycker
Enligt de senaste recensionerna hyllas Copal Tulum Hotel för sin frodiga djungelmiljö, lugna atmosfär och särskilt vänliga personal. Läget kräver dock cykel eller taxi på grund av dåliga vägar och begränsad gatubelysning efter mörkrets inbrott.
Rummen är ofta rymliga och bekväma, vissa med takpool eller privat pool, men flera gäster rapporterade tunna väggar eller störande dörrar mellan rum och enstaka skillnader mellan bilder och den faktiska rummets storlek eller planlösning. Återkopplingen gällande städningen varierar: många tyckte att områdena var fläckfria, men återkommande kommentarer nämner mögel eller avloppslukt, skräp i vissa privata pooler samt brister i städningen. Ett fåtal recensioner rapporterade även sänglöss. Strömavbrott eller Wi-Fi-störningar och mindre underhållsbehov nämndes också ibland. Sammanfattningsvis kan du förvänta dig en vacker och avkopplande vistelse med varm service, men kontrollera rummets detaljer och var beredd på enstaka problem.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Lush djungelmiljö med flera pooler (inklusive en takpool), två restauranger på plats och ett välrenommerat spa. Cykel-/skoteruthyrning och parkering finns tillgängligt. Rapporterade nackdelar inkluderar opåvärmda privata pooler, ett litet eller daterat gym, begränsade solstolar och enstaka poolstängningar eller renoveringar.
Relaterade gästrecensioner
10
Wyatt
18 nov. 2025
·
Stannade 2 nätter
Wonderful hotel with many pools and 2 great restaurants. Special thanks to the great staff.
Wonderful hotel with many pools and 2 great restaurants. Special thanks to the great staff.
10
Catherine
22 aug. 2025
·
Stannade 3 nätter
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
10
Emma
17 aug. 2025
·
Stannade 4 nätter
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
10
Maggie
14 feb. 2023
·
Stannade 4 nätter
Beautiful, relaxing, great staff, delicious food, gorgeous pools!
Beautiful, relaxing, great staff, delicious food, gorgeous pools!
10
clara
3 mars 2025
·
Stannade 1 natt
Love the hotel and the inside environment. I’d have preferred if the pools were heated. Great service!!
Love the hotel and the inside environment. I’d have preferred if the pools were heated. Great service!!
10
Reynaldo
4 juli 2025
·
Stannade 3 nätter
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
10
Kasana
28 juni 2025
·
Stannade 1 natt
Staff is so friendly. Everyone was so courteous and check out isnt until 12pm which is a benefit, they arranged a driver for us as well to pick us up from the airport. I will definitely be back. The room was also beautiful and spacious, came with its own pool. We only stayed one night. The food at their restaurant was also very delicious we ate there for dinner and breakfast and they have HOOKAH.
Staff is so friendly. Everyone was so courteous and check out isnt until 12pm which is a benefit, they arranged a driver for us as well to pick us up from the airport. I will definitely be back. The room was also beautiful and spacious, came with its own pool. We only stayed one night. The food at their restaurant was also very delicious we ate there for dinner and breakfast and they have HOOKAH.
6
Santiago
20 feb. 2025
·
Stannade 1 natt
El gym todo estaba roto, viejo y no funcional
El gym todo estaba roto, viejo y no funcional
8
Petra
16 apr. 2025
·
Stannade 2 nätter
Nice relaxing place. One of the pools was closed so there wasn't much public pool/relaxation area available. Overall really great value for money and definitely a place that I can recommend.
Nice relaxing place. One of the pools was closed so there wasn't much public pool/relaxation area available. Overall really great value for money and definitely a place that I can recommend.
8
Elena
13 feb. 2024
·
Stannade 4 nätter
Overall, good stay for the money. The location is central to beach (about 10 mins drive) and the town area - you can walk there 15 mins walk. Lots of little cute cafes around the area that are walkable as well. Pool area is small and gym is tiny so if you are coming for that, then it’s not the right hotel probably but the rooms are beautiful and cozy.
Overall, good stay for the money. The location is central to beach (about 10 mins drive) and the town area - you can walk there 15 mins walk. Lots of little cute cafes around the area that are walkable as well. Pool area is small and gym is tiny so if you are coming for that, then it’s not the right hotel probably but the rooms are beautiful and cozy.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Återkopplingen är blandad: många gäster beskriver rena rum och områden, men återkommande kommentarer nämner mögel eller avloppslukt, skräp i vissa privata pooler och brister i handduksförsörjningen. Ett fåtal recensioner rapporterar även sänglöss.
Relaterade gästrecensioner
4
Samantha
27 juli 2024
·
Stannade 3 nätter
I booked the most expensive room and it had bed bugs. I woke up with over 36 bites all over my body when I alerted the staff they acted as if they didn't know about the problem until I told them I had photos. Then the story changed. I tried to allow them to make things right but unfortunately they blamed the pesticide company! There was loud construction being done every day. It was just not the experience I was looking for in a vacation. I would recommend a hotel closer to the beach with better reviews and food choices.
I booked the most expensive room and it had bed bugs. I woke up with over 36 bites all over my body when I alerted the staff they acted as if they didn't know about the problem until I told them I had photos. Then the story changed. I tried to allow them to make things right but unfortunately they blamed the pesticide company! There was loud construction being done every day. It was just not the experience I was looking for in a vacation. I would recommend a hotel closer to the beach with better reviews and food choices.
10
Sashawna
20 nov. 2025
·
Stannade 2 nätter
It was amazing clean and the staff was very nice would go again.
It was amazing clean and the staff was very nice would go again.
2
Christopher
23 nov. 2025
·
Stannade 3 nätter
BEWARE!! Mold!! The room smelled of a mildew stench, they offered us another room but we left the hotel. Then refused to give us a refund. Deplorable behavior and I will leave reviews on every platform I can find. They were completely friendly as we chose to leave the hotel and then withheld our money. They refused to give it back to the travel website. Sickening. DO NOT BOOK.
BEWARE!! Mold!! The room smelled of a mildew stench, they offered us another room but we left the hotel. Then refused to give us a refund. Deplorable behavior and I will leave reviews on every platform I can find. They were completely friendly as we chose to leave the hotel and then withheld our money. They refused to give it back to the travel website. Sickening. DO NOT BOOK.
6
Allison
18 okt. 2024
·
Stannade 5 nätter
The hotel was pretty and well kept. The staff were friendly and helpful and the onsite restaurants were amazing. The room was exceptionally moldy to the point where it was uncomfortable to be in and my allergies were very active making it hard to breath.
The hotel was pretty and well kept. The staff were friendly and helpful and the onsite restaurants were amazing. The room was exceptionally moldy to the point where it was uncomfortable to be in and my allergies were very active making it hard to breath.
6
BERNADETTE
17 feb. 2025
·
Stannade 2 nätter
The facilities beautiful, nice, room was clean but outside private pool area was dirty, dirty dishes left behind and pool was full of debri. Besides that, all was nice. Staff was very friendly.
The facilities beautiful, nice, room was clean but outside private pool area was dirty, dirty dishes left behind and pool was full of debri. Besides that, all was nice. Staff was very friendly.
6
Marc Nicolàs
26 jan. 2025
·
Room was very dirty
Room was very dirty
10
Rafael
22 apr. 2025
·
Stannade 3 nätter
Great staff, hotel was clean and quiet
Great staff, hotel was clean and quiet
4
Tara
26 jan. 2025
·
Stannade 5 nätter
Health Warning!! ALERT! ALERT! The properties location is great! Staff is amazing! Mold amd mildew smell is why I'm giving them 2 stars. We checked another room out that was equivalent to our room and it was also mold and a mildew smell. We were informed by the hotel staff that it was the A/C units. They did come service the units and it temporarily solved the problem. The smell is embedded in all my clothes , suitcase, purse. This is a health hazard and should be fixed.
Health Warning!! ALERT! ALERT! The properties location is great! Staff is amazing! Mold amd mildew smell is why I'm giving them 2 stars. We checked another room out that was equivalent to our room and it was also mold and a mildew smell. We were informed by the hotel staff that it was the A/C units. They did come service the units and it temporarily solved the problem. The smell is embedded in all my clothes , suitcase, purse. This is a health hazard and should be fixed.
10
Gunther
14 nov. 2025
·
Stannade 3 nätter
The hotel and our room was spotless and spacious. Really had the feeling we had arrived at a little tranquil, relaxation oasis of calm in the bustling city. The staf were always very helpful in any questions we had. 10/10 would recommend.
The hotel and our room was spotless and spacious. Really had the feeling we had arrived at a little tranquil, relaxation oasis of calm in the bustling city. The staf were always very helpful in any questions we had. 10/10 would recommend.
2
Yixin
29 dec. 2023
·
Stannade 5 nätter
Unpleasant Odors and Poor Cleanliness Rating: ⭐️ My recent five-night stay at this hotel was far from satisfactory. The bathroom smelled like sewage from day one, and only one out of five rooms was adequately clean. The water had an off-putting odor, and the shower drain was dysfunctional, making for an uncomfortable and unsanitary experience. Overall, I strongly recommend looking elsewhere for accommodation.
Unpleasant Odors and Poor Cleanliness Rating: ⭐️ My recent five-night stay at this hotel was far from satisfactory. The bathroom smelled like sewage from day one, and only one out of five rooms was adequately clean. The water had an off-putting odor, and the shower drain was dysfunctional, making for an uncomfortable and unsanitary experience. Overall, I strongly recommend looking elsewhere for accommodation.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Rummen är ofta rymliga och bekväma med utsikt över djungeln och möjlighet till takpool eller privat pool. Återkommande nackdelar inkluderar tunna väggar/dörrar mellan rum som orsakar oljud, vissa rum som är mindre eller mörkare än vad bilderna antyder och ibland opålitligt Wi-Fi eller krånglande lås.
Relaterade gästrecensioner
10
Emma
17 aug. 2025
·
Stannade 4 nätter
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
8
Beyonce
1 okt. 2024
·
Stannade 4 nätter
The hotel is very nice, but the room I had paid for was so small in person but only the picture it looked so big and spacious, I had to pay more money at the property to get another room
The hotel is very nice, but the room I had paid for was so small in person but only the picture it looked so big and spacious, I had to pay more money at the property to get another room
10
Roberta
21 jan. 2026
·
Stannade 2 nätter
O quarto era super confortável, grande e bem equipado. Ganhamos um upgrade para um quarto com piacina particular.
O quarto era super confortável, grande e bem equipado. Ganhamos um upgrade para um quarto com piacina particular.
10
Yaofang
21 nov. 2025
·
Stannade 2 nätter
Very big and comfortable and pretty as seen in the pictures. Probably the most comfortable hotel we lived during this trip. It’s in an hotel area which is not so convenient if you want to shop around. But I feel there are enough things to do here for relaxing. There are 2 restaurants in the hotel and both are good but a bit pricy. The spa service is very good but also for a price. There are more good places to eat if you don’t mind walking around. It is true some of the roads nearby are terrible. But most of the roads are fine and this area feels very safe. Take your time if you drive here and the gps leads you to somewhere with bad road. There are normally other ways to avoid those bad roads. The private pool is not heat up so think about it when it’s not too hot. They don’t have free breakfast so we bought some bread and eggs and cook our own. They have full kitchen space which is very convenient in this case
Very big and comfortable and pretty as seen in the pictures. Probably the most comfortable hotel we lived during this trip. It’s in an hotel area which is not so convenient if you want to shop around. But I feel there are enough things to do here for relaxing. There are 2 restaurants in the hotel and both are good but a bit pricy. The spa service is very good but also for a price. There are more good places to eat if you don’t mind walking around. It is true some of the roads nearby are terrible. But most of the roads are fine and this area feels very safe. Take your time if you drive here and the gps leads you to somewhere with bad road. There are normally other ways to avoid those bad roads. The private pool is not heat up so think about it when it’s not too hot. They don’t have free breakfast so we bought some bread and eggs and cook our own. They have full kitchen space which is very convenient in this case
8
Louise
28 feb. 2026
·
Stannade 6 nätter
Personalen var trevliga, rummet bra. Dock väldigt lyhört.
Personalen var trevliga, rummet bra. Dock väldigt lyhört.
10
Helge
7 mars 2025
·
Stannade 5 nätter
Hotellet är väldigt trevligt. Ligger nära ett utsatt område i Tulum där det saknas gatulampor och är mörkt. Det var ofta kö till receptionen. Wifi var något osäkert, fick använda wifi tillhörande rummet bredvid. Restaurang och pool var väldigt trevliga.
Hotellet är väldigt trevligt. Ligger nära ett utsatt område i Tulum där det saknas gatulampor och är mörkt. Det var ofta kö till receptionen. Wifi var något osäkert, fick använda wifi tillhörande rummet bredvid. Restaurang och pool var väldigt trevliga.
8
Marquita
17 juni 2025
·
Stannade 5 nätter
I really enjoyed my stay at Copal. The staff was extremely friendly and prompt to all my requests. The location is in a great area and not that far from the city. I gave this property four stars because of the condition of my door. There were times that I could not lock it, which was kind of scary at night. But other than that, I would definitely stay here again.
I really enjoyed my stay at Copal. The staff was extremely friendly and prompt to all my requests. The location is in a great area and not that far from the city. I gave this property four stars because of the condition of my door. There were times that I could not lock it, which was kind of scary at night. But other than that, I would definitely stay here again.
10
Kristian Nygård
9 feb. 2026
·
Stannade 5 nätter
Nydelig hotell, rene og fine rom, flotte fasiliteter og rolig vibe og omgivelser. Personellet var også veldig hyggelige og behjelpelige. Det eneste minuset er at rommet vårt var egentlig del av et connected rom, men døren var låst slik at det ble to separate rom - og det var ekstremt lytt ned til det andre rommet/leiligheten under. Man kunne høre absolutt alt naboene gjorde og pratet om, til tross for at hotellet reklamerer for lydtette rom. Men gitt så hyggelig personale og flott hotell ellers, vil jeg uansett gi oppholdet 5 stjerner.
Nydelig hotell, rene og fine rom, flotte fasiliteter og rolig vibe og omgivelser. Personellet var også veldig hyggelige og behjelpelige. Det eneste minuset er at rommet vårt var egentlig del av et connected rom, men døren var låst slik at det ble to separate rom - og det var ekstremt lytt ned til det andre rommet/leiligheten under. Man kunne høre absolutt alt naboene gjorde og pratet om, til tross for at hotellet reklamerer for lydtette rom. Men gitt så hyggelig personale og flott hotell ellers, vil jeg uansett gi oppholdet 5 stjerner.
10
Reynaldo
4 juli 2025
·
Stannade 3 nätter
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
4
Timothy
5 jan. 2025
·
Stannade 5 nätter
The photos of the hotel rooms do not correlate to the room you are bookig.
The photos of the hotel rooms do not correlate to the room you are bookig.
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Service
Servicen hyllas brett som vänlig och hjälpsam i receptionen, concierge-servicen och restaurangen, med enkel kommunikation via WhatsApp och hjälp med att ordna transport och aktiviteter. En minoritet rapporterade långsam respons, dålig problemlösning eller köer vid incheckningen.
Relaterade gästrecensioner
10
Catherine
22 aug. 2025
·
Stannade 3 nätter
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
10
Isatu
23 feb. 2026
·
Stannade 4 nätter
The staff kept the room clean everyday and was very polite and generous. The front desk staff was very friendly and helpful with any requests we may have had, especially jimmy who worked at the front desk.
The staff kept the room clean everyday and was very polite and generous. The front desk staff was very friendly and helpful with any requests we may have had, especially jimmy who worked at the front desk.
2
Tandeleya
18 nov. 2025
·
Stannade 1 natt
We been going there almost once a month, if not more for years. You would think people we absolutely remember and recognize would treat us better. We have a mediocre service. Where they one a tip for just opening the door… They started to kick us out exactly at 12;00 where we actually had another day stay (which, no matter how many years we been loyal to Copal, would not refund, as we booked the wrong day). The mattresses and linens were great, now they have been changed. My husband and I woke up with out backs hurting.
We been going there almost once a month, if not more for years. You would think people we absolutely remember and recognize would treat us better. We have a mediocre service. Where they one a tip for just opening the door… They started to kick us out exactly at 12;00 where we actually had another day stay (which, no matter how many years we been loyal to Copal, would not refund, as we booked the wrong day). The mattresses and linens were great, now they have been changed. My husband and I woke up with out backs hurting.
10
Wayne
28 jan. 2024
·
Stannade 9 nätter
The staff at the Copal Tulum Hotel was the best part of my experience, every single one of them was very helpful right from the beginning. Even before I got there they took care of my airport pick up. Right as I got to the hotel Anna was there with a smile and a calming good vibe, Max was always available to help and give recommendations, Johnny at the excursion desk was absolutely charming and my boys Diego and Manuel at the restaurant always took care of me. The ambience of the hotel was great, very clean and most importantly clam and relaxing as advertised, which is exactly what i wanted. I’d definitely stay here again the next time I am in Tulum.
The staff at the Copal Tulum Hotel was the best part of my experience, every single one of them was very helpful right from the beginning. Even before I got there they took care of my airport pick up. Right as I got to the hotel Anna was there with a smile and a calming good vibe, Max was always available to help and give recommendations, Johnny at the excursion desk was absolutely charming and my boys Diego and Manuel at the restaurant always took care of me. The ambience of the hotel was great, very clean and most importantly clam and relaxing as advertised, which is exactly what i wanted. I’d definitely stay here again the next time I am in Tulum.
10
Tammy
28 aug. 2025
·
Stannade 3 nätter
One of the best hotels ever. If you want peace and quiet- good food, beautiful grounds, safety, and the most outstanding staff ever- you will love Copal. Ivy, Johnny, and Victor at the front desk were nothing short of amazing and friendly. The hostess/waitress Paola, was super helpful. She found us a driver that was half the price of the others. I cannot tell you how much I loved this hotel. You must go experience it for yourself. We are returning with our family!!
One of the best hotels ever. If you want peace and quiet- good food, beautiful grounds, safety, and the most outstanding staff ever- you will love Copal. Ivy, Johnny, and Victor at the front desk were nothing short of amazing and friendly. The hostess/waitress Paola, was super helpful. She found us a driver that was half the price of the others. I cannot tell you how much I loved this hotel. You must go experience it for yourself. We are returning with our family!!
10
James
30 juni 2023
·
Stannade 4 nätter
Where do I begin? Ana @ the front desk was awesome. Extremely helpful in answering all our questions and arranging our pick up and drop offs. Johnny also was great showing us around. Aaron @ the restaurant was awesome as well. Tomas our driver to and from the airport also was all you can ask for! The Hotel itself was super clean, the jungle vibe, A yoga set up every morning. This is just the vacation I needed. Relaxing and tranquil. Came here w family and they all enjoyed it as well. One more thing is the proximity to all beaches, excursions, and night life was the cherry on top!
Where do I begin? Ana @ the front desk was awesome. Extremely helpful in answering all our questions and arranging our pick up and drop offs. Johnny also was great showing us around. Aaron @ the restaurant was awesome as well. Tomas our driver to and from the airport also was all you can ask for! The Hotel itself was super clean, the jungle vibe, A yoga set up every morning. This is just the vacation I needed. Relaxing and tranquil. Came here w family and they all enjoyed it as well. One more thing is the proximity to all beaches, excursions, and night life was the cherry on top!
8
Marquita
17 juni 2025
·
Stannade 5 nätter
I really enjoyed my stay at Copal. The staff was extremely friendly and prompt to all my requests. The location is in a great area and not that far from the city. I gave this property four stars because of the condition of my door. There were times that I could not lock it, which was kind of scary at night. But other than that, I would definitely stay here again.
I really enjoyed my stay at Copal. The staff was extremely friendly and prompt to all my requests. The location is in a great area and not that far from the city. I gave this property four stars because of the condition of my door. There were times that I could not lock it, which was kind of scary at night. But other than that, I would definitely stay here again.
10
Tashara
5 juli 2024
·
Stannade 4 nätter
The staff was amazing! I stayed during hurricane Beryl and I felt so safe at the hotel. The staff gave us updates of what’s going on through WhatsApp. Anything you asked for they gave you. Everyone is extremely nice. The room was clean, pool amazing. There isn’t much of a view. You’re surrounded by trees but that wasn’t a problem for me. Food was great, especially the sushi served at the restaurant upstairs. I would recommend this hotel to everyone. I was skeptical because of the bad reviews but I loved my time here.
The staff was amazing! I stayed during hurricane Beryl and I felt so safe at the hotel. The staff gave us updates of what’s going on through WhatsApp. Anything you asked for they gave you. Everyone is extremely nice. The room was clean, pool amazing. There isn’t much of a view. You’re surrounded by trees but that wasn’t a problem for me. Food was great, especially the sushi served at the restaurant upstairs. I would recommend this hotel to everyone. I was skeptical because of the bad reviews but I loved my time here.
10
Joseph
19 feb. 2024
·
The staff was helpful and friendly.
The staff was helpful and friendly.
10
Joseph
3 mars 2025
·
Stannade 9 nätter
Front desk staff very helpful, especially the attention and genuine concern for customers' satisfaction from Ivy.
Front desk staff very helpful, especially the attention and genuine concern for customers' satisfaction from Ivy.
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Läge
Beläget i Aldea Zama, är det en kort bilresa eller 10–15 minuters promenad till staden och cirka 10–12 minuter med bil till stranden, med närliggande mataffärer. Flera gäster tyckte att de omgivande gatorna var mörka eller dåliga på natten och vägarna guppiga, så många använder cykel eller taxi.
Relaterade gästrecensioner
10
Emma
17 aug. 2025
·
Stannade 4 nätter
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
10
Aimee
22 mars 2024
·
Stannade 3 nätter
Such a beautiful property, conveniently located. We were close to many restaurants and only a 10 min drive from the strip. The staff was wonderful and very helpful. Would definitely stay at Copal again when in Tulum.
Such a beautiful property, conveniently located. We were close to many restaurants and only a 10 min drive from the strip. The staff was wonderful and very helpful. Would definitely stay at Copal again when in Tulum.
8
Mikey
12 jan. 2026
·
Stannade 8 nätter
Room was clean although starting to show some wear and tear. Everything was as described and had ordered room service several times. The restaurants on site are a huge help for quick meals. There is an OXXO around the corner and it's about a 10 min walk into the heart of Aldea Zama.
Room was clean although starting to show some wear and tear. Everything was as described and had ordered room service several times. The restaurants on site are a huge help for quick meals. There is an OXXO around the corner and it's about a 10 min walk into the heart of Aldea Zama.
10
sulsa
27 nov. 2025
·
Stannade 6 nätter
Great service And close to restaurants and not 10-12 mins from the beach
Great service And close to restaurants and not 10-12 mins from the beach
10
Yesenia
4 aug. 2023
·
Stannade 3 nätter
Beautiful hotel. Super close to all the main attractions. Highly recommend this property .
Beautiful hotel. Super close to all the main attractions. Highly recommend this property .
10
Helge
7 mars 2025
·
Stannade 5 nätter
Hotellet är väldigt trevligt. Ligger nära ett utsatt område i Tulum där det saknas gatulampor och är mörkt. Det var ofta kö till receptionen. Wifi var något osäkert, fick använda wifi tillhörande rummet bredvid. Restaurang och pool var väldigt trevliga.
Hotellet är väldigt trevligt. Ligger nära ett utsatt område i Tulum där det saknas gatulampor och är mörkt. Det var ofta kö till receptionen. Wifi var något osäkert, fick använda wifi tillhörande rummet bredvid. Restaurang och pool var väldigt trevliga.
10
KENTON
1 juli 2024
·
Stannade 4 nätter
Zen setting with lush trees all around the facility. Clean hotel. The aerea around the hotel is average and dark at night. Really nothing the hotel can do. It's the city and government not taking care of the streets and the environment.
Zen setting with lush trees all around the facility. Clean hotel. The aerea around the hotel is average and dark at night. Really nothing the hotel can do. It's the city and government not taking care of the streets and the environment.
8
Marianna
12 mars 2025
·
Stannade 7 nätter
Staff is amazing, grounds are beautiful. The main pool is lovely and the restaurant was great. I feel the room could have used a little renovation and the location is a bit inconvenient I recommend renting bikes
Staff is amazing, grounds are beautiful. The main pool is lovely and the restaurant was great. I feel the room could have used a little renovation and the location is a bit inconvenient I recommend renting bikes
10
Carrie
20 nov. 2023
·
Stannade 3 nätter
Hotel Copal was a lovely oasis. Far enough from town to be quite yet close enough for a 15 me taxi ride to town
Hotel Copal was a lovely oasis. Far enough from town to be quite yet close enough for a 15 me taxi ride to town
8
Kyra
13 juni 2025
·
Stannade 1 natt
It’s a lovely boutique hotel with a great design. It has greenery in the center and a great pool with restaurant that has good food. The upstairs rooftop pool is very nice as well. The neighborhood however, was a mix of people living in shantytown type of living. The cenote behind the hotel would be nice if they picked up the trash, but there’s a lot of it.
It’s a lovely boutique hotel with a great design. It has greenery in the center and a great pool with restaurant that has good food. The upstairs rooftop pool is very nice as well. The neighborhood however, was a mix of people living in shantytown type of living. The cenote behind the hotel would be nice if they picked up the trash, but there’s a lot of it.
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Måltider
Restaurangerna på plats får starka recensioner – särskilt Kokoro sushi-restaurangen och frukosten – med pålitlig rumsservice. Vissa gäster tyckte att priserna var höga och ett fåtal rätter varierande.
Relaterade gästrecensioner
10
Lauren
16 mars 2025
·
Stannade 7 nätter
Stayed here 2/26-3/5. Overall great experience. The property is super cute and well maintained. Staff is very helpful and friendly. The two restaurants are great, especially Kokoro! Would definitely stay here again!
Stayed here 2/26-3/5. Overall great experience. The property is super cute and well maintained. Staff is very helpful and friendly. The two restaurants are great, especially Kokoro! Would definitely stay here again!
10
felicia
16 aug. 2025
·
Stannade 1 natt
Every thing I ate in both restaurants were amazingly good our room was so nice and comfortable all the staff are friendly and helpful loved this place
Every thing I ate in both restaurants were amazingly good our room was so nice and comfortable all the staff are friendly and helpful loved this place
8
Anjeli
29 apr. 2023
·
The hotel, the lower ground pool, and the room looked nice. However, the room had dirty towels, and once we asked for clean ones, the service kept forgetting so we had to keep asking. Once we received the new towels they appeared dirty again. This was pretty bad service for such a relatively expensive hotel. The food in the restaurant was nice, but expensive. The hotel staff was kind, and offered services for planning your day / evening trip anywhere. The hotel is not far from the main Tulum beach, where all the restaurants and bars are.
The hotel, the lower ground pool, and the room looked nice. However, the room had dirty towels, and once we asked for clean ones, the service kept forgetting so we had to keep asking. Once we received the new towels they appeared dirty again. This was pretty bad service for such a relatively expensive hotel. The food in the restaurant was nice, but expensive. The hotel staff was kind, and offered services for planning your day / evening trip anywhere. The hotel is not far from the main Tulum beach, where all the restaurants and bars are.
10
Catherine
22 aug. 2025
·
Stannade 3 nätter
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
10
Cyra
1 mars 2025
·
Stannade 4 nätter
A lovely hotel with excellent staff and service. Restaurant had excellent food.
A lovely hotel with excellent staff and service. Restaurant had excellent food.
8
PIERRE
12 okt. 2023
·
Stannade 3 nätter
Really nice hotel, easy access to dining options, including excellent sushi restaurant on-site. Nice rooftop pool.
Really nice hotel, easy access to dining options, including excellent sushi restaurant on-site. Nice rooftop pool.
10
Reynaldo
4 juli 2025
·
Stannade 3 nätter
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
10
Claire
23 sep. 2024
·
Stannade 3 nätter
The pool and restaurant were very beautiful. The room was pretty good but the bathroom needs a bit of TLC. I would have liked for the scooters, bikes and tours offered by the hotel to be a bit cheaper. You can find much cheaper options nearby. We didn’t like Tulum very much, it was too expensive and touristy but we were glad we could come back to a nice hotel and relax in the pool.
The pool and restaurant were very beautiful. The room was pretty good but the bathroom needs a bit of TLC. I would have liked for the scooters, bikes and tours offered by the hotel to be a bit cheaper. You can find much cheaper options nearby. We didn’t like Tulum very much, it was too expensive and touristy but we were glad we could come back to a nice hotel and relax in the pool.
10
Byron
21 okt. 2025
·
Stannade 3 nätter
The breakfast was amazing Manuel and Eddie were amazing
The breakfast was amazing Manuel and Eddie were amazing
10
Arianna
11 juni 2025
·
Stannade 3 nätter
This hotel was beautiful! I had an amazing time during my stay for my birthday. I’d definitely visit again, the staff was very friendly. The restaurants were excellent as well. We also had great massages. 10/10 experience!
This hotel was beautiful! I had an amazing time during my stay for my birthday. I’d definitely visit again, the staff was very friendly. The restaurants were excellent as well. We also had great massages. 10/10 experience!
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8
Louise
28 feb. 2026
·
Stannade 6 nätter
Personalen var trevliga, rummet bra. Dock väldigt lyhört.
Personalen var trevliga, rummet bra. Dock väldigt lyhört.
10
Helge
7 mars 2025
·
Stannade 5 nätter
Hotellet är väldigt trevligt. Ligger nära ett utsatt område i Tulum där det saknas gatulampor och är mörkt. Det var ofta kö till receptionen. Wifi var något osäkert, fick använda wifi tillhörande rummet bredvid. Restaurang och pool var väldigt trevliga.
Hotellet är väldigt trevligt. Ligger nära ett utsatt område i Tulum där det saknas gatulampor och är mörkt. Det var ofta kö till receptionen. Wifi var något osäkert, fick använda wifi tillhörande rummet bredvid. Restaurang och pool var väldigt trevliga.
8
Jeanelle
18 juli 2026
·
Stannade 1 natt
Our stay was very short but peaceful. Amenities and service were great. Clean and eco friendly environment! Unfortunately, my husband got sick after our dinner. Can’t really say from what but he was ok prior. It put a damper in us enjoying other services. The plunge pool room was a great feature but too cold to take a dunk. Gives a jacuzzi effect without bubbles but no option to for a warmer temperature. Overall, would recommend for couples or solo trip.
Our stay was very short but peaceful. Amenities and service were great. Clean and eco friendly environment! Unfortunately, my husband got sick after our dinner. Can’t really say from what but he was ok prior. It put a damper in us enjoying other services. The plunge pool room was a great feature but too cold to take a dunk. Gives a jacuzzi effect without bubbles but no option to for a warmer temperature. Overall, would recommend for couples or solo trip.
10
Kurtis
11 juli 2026
·
Stannade 5 nätter
Eddy, Gererado, Manuel are the best servers.
Eddy, Gererado, Manuel are the best servers.
10
Elizabeth
15 juni 2026
·
Stannade 7 nätter
Stayed at hotel copal it was an incredible stay. The staff were all beyond helpful and friendly, they upgraded our room free of charge. The room was beautiful and spacious, the balcony was a very peaceful area to enjoy breakfast or a drink. The rooftop pool was great to cool off in, very clean and beautiful room. Had delicious steak tacos at the restaurant. Could not have been better in any way. The hotel is located in a very convenient area close walking distance to lots of restaurants and shops in central Tulum. I would recommend anyone to stay here. Thank you!
Stayed at hotel copal it was an incredible stay. The staff were all beyond helpful and friendly, they upgraded our room free of charge. The room was beautiful and spacious, the balcony was a very peaceful area to enjoy breakfast or a drink. The rooftop pool was great to cool off in, very clean and beautiful room. Had delicious steak tacos at the restaurant. Could not have been better in any way. The hotel is located in a very convenient area close walking distance to lots of restaurants and shops in central Tulum. I would recommend anyone to stay here. Thank you!
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Omedelbara AI-svar är baserade på hotellinformation
Priser för kommande datum
september 2026
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oktober 2026
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Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-09-17: 74.68434758981324USD
- 2026-09-18: 69.96616908750916USD
- 2026-09-19: 62.42124434177399USD
- 2026-09-20: 62.65748258432007USD
- 2026-09-21: 64.00134698641206USD
- 2026-09-22: 69.80525400714112USD
- 2026-09-23: 69.80525400714112USD
- 2026-09-24: 69.80525400714112USD
- 2026-09-25: 70.22880520539094USD
- 2026-09-26: 70.47735021089173USD
- 2026-09-27: 70.22880520539094USD
- 2026-09-28: 71.06665784934998USD
- 2026-09-29: 70.25760845372773USD
- 2026-09-30: 70.25760845372773USD
- 2026-10-01: 71.22066732250214USD
- 2026-10-02: 83.39700220628357USD
- 2026-10-03: 83.39700220628357USD
- 2026-10-04: 83.39700220628357USD
- 2026-10-05: 83.39700220628357USD
- 2026-10-06: 83.39700220628357USD
- 2026-10-07: 83.39700220628357USD
- 2026-10-08: 83.39700220628357USD
- 2026-10-09: 83.39700220628357USD
- 2026-10-10: 83.39700220628357USD
- 2026-10-11: 83.39700220628357USD
- 2026-10-12: 83.39700220628357USD
- 2026-10-13: 83.39700220628357USD
- 2026-10-14: 83.39700220628357USD
- 2026-10-15: 83.39700220628357USD
- 2026-10-16: 83.39700220628357USD
- 2026-10-17: 83.39700220628357USD
- 2026-10-18: 83.39700220628357USD
- 2026-10-19: 83.39700220628357USD
- 2026-10-20: 83.39700220628357USD
- 2026-10-21: 83.39700220628357USD
- 2026-10-22: 83.39700220628357USD
- 2026-10-23: 83.39700220628357USD
- 2026-10-24: 83.39700220628357USD
- 2026-10-25: 84.28155844711304USD
- 2026-10-26: 84.28155844711304USD
- 2026-10-27: 83.39700220628357USD
- 2026-10-28: 83.39700220628357USD
- 2026-10-29: 83.39700220628357USD
- 2026-10-30: 116.36313775456239USD
- 2026-10-31: 116.36313775456239USD
- 2026-11-01: 116.36313775456239USD
- 2026-11-02: 106.66531233132936USD
- 2026-11-03: 107.79798935733034USD
- 2026-11-04: 107.79798935733034USD
- 2026-11-05: 107.79798935733034USD
- 2026-11-06: 116.36313775456239USD
- 2026-11-07: 116.36313775456239USD
- 2026-11-08: 116.36313775456239USD
- 2026-11-09: 106.66531233132936USD
- 2026-11-10: 106.66531233132936USD
- 2026-11-11: 106.66531233132936USD
- 2026-11-12: 106.66531233132936USD
- 2026-11-13: 116.36313775456239USD
- 2026-11-14: 116.36313775456239USD
- 2026-11-15: 116.36313775456239USD
- 2026-11-16: 106.66531233132936USD
- 2026-11-17: 106.66531233132936USD
Gäster erbjuds transport från flygplats (avgifter kan tillkomma). Gäster måste kontakta receptionen med reseinformation i förväg med hjälp av kontaktuppgifterna i bokningsbekräftelsen. Kontakta boendet minst 24 timmar i förväg med kontaktinformationen i bokningsbekräftelsen för att arrangera incheckning. Gäster måste kontakta boendet i förväg för incheckningsinstruktioner. Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Incheckning måste göras av någon som är minst 18 år.
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Boendet accepterar kreditkort, bankkort och kontanter.
- Kontantfria transaktioner erbjuds
- På detta boende finns bland annat följande säkerhetsdetaljer: brandsläckare, rökdetektor, säkerhetssystem, förbandslåda och fönstergaller.
- Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.
- Boendet rengörs av städpersonal
- Poolen är tillgänglig mellan 07.00 och 21.00.
- Förhandsbokningar krävs för massage och spabehandlingar. Bokningar kan göras genom att kontakta detta hotell innan ankomsten med kontaktuppgifterna i bokningsbekräftelsen.
- Endast registrerade gäster är tillåtna på boendets rum.
- Djur och assistanshundar är ej tillåtna.
- Boendet rengörs av städpersonal.
- Kontantfria betalningsmetoder är tillgängliga för alla transaktioner.
- Kontaktfri incheckning och kontaktfri utcheckning är tillgängliga.
- Avgift för frukost enligt egen beställning: MXN 360–360 per person (ungefärligt pris)
- Avgift för flygtransfer: MXN 2500 per fordon (enkel resa, max. antal passagerare 3)
- Avgift för flygplatstransport per barn: MXN 250 (enkel resa), (upp till 17 år)
- Tidig incheckning är tillgänglig mot en avgift (i mån av tillgänglighet)
- Sen utcheckning är möjlig mot en avgift (endast i mån av tillgång)
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
Populära bekvämligheter
Parkering
Flygplatstransfer
Pool
Barnvaktsservice
Tur- och utflyktsdisk
Kemtvätt
Tjänster
Tur- och utflyktsdisk
Kemtvätt
Barnvaktsservice
Städning
Värdeförvaring
Cykeluthyrning
Bagageförvaring
Express in- och utcheckning
Självtvätt
Concierge Services
Allmänt
Massage
Spa och hälsocenter
Kroppsbehandlingar
Ansiktsbehandling
Familjerum
Beach Sun Loungers
Aktiviteter
Pool
Dykning
Pool utomhus
Bicycle Tour Information
Pool (Infinity)
Utemöbler
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrass
Fitness Center (nearby)
Parkering
Parkering
Flygplatstransfer
Gratis parkering
Laddningsstation för elbil
Parking Onsite
Internet
Gratis wi-fi