Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive
204 $US
/nuit
Moyenne pour septembre
Prix pour Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive
Sélectionnez les dates pour voir les prix et les disponibilités
204 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive, les prix par nuit s'élèvent en moyenne à 189 $US pendant le mois le moins cher (juin) et à 522 $US pendant le mois le plus cher (décembre), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 290 $US |
| février | 436 $US |
| mars | 333 $US |
| avril | 268 $US |
| mai | 242 $US |
| juin | 189 $US |
| juillet | 197 $US |
| août | 257 $US |
| septembre | 204 $US |
| octobre | 207 $US |
| novembre | 247 $US |
| décembre | 522 $US |
J
F
M
A
M
J
J
A
sept. · 204 $US
S
O
N
D
Le plus cher : décembre (env. 522 $US)
Le moins cher : juin (env. 189 $US)
À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages et des soins du visage. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages et des soins du visage. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 2 piscines extérieures, 2 bains à remous et un centre de fitness. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un salon de coiffure.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24.
Repas
Pendant votre séjour dans cet hôtel, vous pourrez manger dans un des 2 restaurants ou profiter du service d'étage 24 h/24. Étant donné que l'hébergement propose un bar à la plage et un bar en bord de piscine, vous pouvez vous détendre devant un verre autant de fois que vous le souhaitez. N'hésitez pas non plus à aller vous rafraîchir dans un de ses 4 bars/lounges. Un petit déjeuner buffet gratuit est servi tous les jours de 07 h 00 à 12 h 00.
Chambres
Avec un ameublement personnalisé, les 150 chambres de l'hébergement vous invitent à la détente et comprennent des articles gratuits dans le mini-bar et une télévision à écran plat. Des chaînes par satellite sont à votre disposition et vous invitent au divertissement. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un coffre-fort et une cafetière ou une bouilloire, mais aussi un téléphone avec des appels locaux gratuits.
Emplacement
Puerto Morelos et ses environs ne manquent pas de choses à découvrir : Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive vous fait profiter d'un séjour près de la plage et se trouve à moins de 15 minutes en voiture de Place de Puerto Morelos et Plage de Puerto Morelos. Cet hôtel tout inclus se trouve à 21,4 km de Plage de Maroma et à 24 km de Club de golf Moon Palace.
À proximité
Coopérative des Artistes de Puerto Morelos(1.3 miles)
Église catholique San Jose(1.3 miles)
Place de Puerto Morelos(1.3 miles)
Plage Ojo de Agua(1.4 miles)
Phare Incliné(1.4 miles)
Plage de Puerto Morelos(3.1 miles)
Monument Ruta de los Cenotes(3.4 miles)
Sanctuaire Santuario de la Esperanza et capsule temporelle(3.9 miles)
Spa de la Jungle(4 miles)
Jardin botanique Dr. Alfredo Barrera Marín(4.3 miles)
Baye Petempich(9.2 miles)
Playa Paraiso Golf Club(10.2 miles)
Boutique du Cirque du Soleil à Vidanta Riviera Maya(10.3 miles)
Club de polo El Rey(10.5 miles)
Parcours de Golf Nicklaus Design(10.6 miles)
Aéroport international de Cancún (CUN)(17.9 miles)
Aéroport international Cozumel (CZM)(42.7 miles)
Aéroport international de Tulum (TQO)(86.8 miles)
Navette aéroport
Restaurant
Piscine
Chambres non-fumeurs
Service en chambre
Organisation d'excursions
Emplacement
SM3 M20 LT1 UP10 EL CID, Puerto Morelos, Quintana Roo, Mexique
Coopérative des Artistes de Puerto Morelos (1.3 miles)
Église catholique San Jose (1.3 miles)
Place de Puerto Morelos (1.3 miles)
Plage Ojo de Agua (1.4 miles)
Phare Incliné (1.4 miles)
Plage de Puerto Morelos (3.1 miles)
Options de chambre
7
Chambre Familiale
Détails de la chambre
2 Lits Doubles
et 1 Murphy Bed
Couchages 5
575 ft²
BalconClimatisationSalle de bain privéeMini bar
7
Chambre avec lits jumeaux, vue jardin
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
575 ft²
BalconClimatisationSalle de bain privéeMini bar
7
Chambre Double Deluxe, balcon, vue jardin
Détails de la chambre
1 Très Grand Lit Double
et 1 Grand Lit Double
Couchages 4
573 ft²
BalconClimatisationSalle de bain privéeMini bar
8
Suite Premium
Détails de la chambre
2 Très Grands Lits Doubles
et 2 Lits Doubles
Couchages 8
BalconClimatisationSalle de bain privéeMini bar
7
Chambre Junior
Détails de la chambre
1 Très Grand Lit Double
et 1 Murphy Bed
Couchages 4
575 ft²
BalconClimatisationSalle de bain privéeMini bar
7
Suite Junior, vue jardin
Détails de la chambre
1 Très Grand Lit Double
et 1 Grand Lit Double
Couchages 4
575 ft²
BalconClimatisationSalle de bain privéeMini bar
7
Family Room Platinum
Détails de la chambre
2 Lits Doubles
et 1 Murphy Bed
Couchages 5
575 ft²
BalconClimatisationSalle de bain privéeMini bar
8
Suite Premium, vue océan
Détails de la chambre
1 Très Grand Lit Double
et 2 Lits Doubles
Couchages 6
2232 ft²
BalconClimatisationSalle de bain privéeMini bar
7
Junior Suite Platinum
Détails de la chambre
1 Très Grand Lit Double
et 1 Murphy Bed
Couchages 4
575 ft²
BalconClimatisationSalle de bain privéeMini bar
7
Suite Premium, 1 chambre
Détails de la chambre
1 Très Grand Lit Double
et 1 Murphy Bed
Couchages 4
BalconClimatisationSalle de bain privéeMini bar
8
Chambre Supérieure, balcon, vue jardin
Détails de la chambre
1 Très Grand Lit Double
et 1 Grand Lit Double
Couchages 4
575 ft²
BalconClimatisationSalle de bain privéeMini barBaignoire à remous privée intérieureBaignoire à remous privée
7
Chambre Double Standard, balcon, vue jardin
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
575 ft²
BalconClimatisationSalle de bain privéeMini bar
Avis des voyageurs sur Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive
8.1
Très bien
Basé sur 1 434 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
D'après de nombreux avis, le Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive est apprécié pour ses espaces bien entretenus et modernes, ses nombreuses piscines (dont certaines sur le toit) et la possibilité d'utiliser les installations des deux établissements affiliés.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
D'après de nombreux avis, le Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive est apprécié pour ses espaces bien entretenus et modernes, ses nombreuses piscines (dont certaines sur le toit) et la possibilité d'utiliser les installations des deux établissements affiliés.
Les chambres sont généralement spacieuses, modernes et confortables, bien que certains clients aient signalé des problèmes d'humidité ou des odeurs de moisi, ainsi que des nuisances sonores liées à des travaux ou à la maintenance occasionnelle. La qualité de la nourriture est largement considérée comme bonne et le choix est varié, mais obtenir une réservation pour le dîner peut être difficile et le service en chambre ou les collations au bord de la piscine sont limités ou lents. La plage est le principal point de déception, avec des algues fréquentes, des odeurs et une rive limitée, parfois impraticable pour la baignade, ce qui incite la plupart des voyageurs à préférer les piscines. Le service est souvent aimable mais parfois inégal, et le Wi-Fi, limité en nombre d'appareils ou payant, est une source d'irritation récurrente ; dans l'ensemble, attendez-vous à un séjour détendu, axé sur la piscine, plutôt que sur une véritable ambiance de plage ou de vie nocturne.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Plusieurs piscines, des espaces dédiés aux adultes/toit et des jacuzzis sont des atouts majeurs, et les clients peuvent utiliser les installations des trois établissements El Cid avec un service de navette en voiturette de golf. Les inconvénients incluent une petite plage impraticable à cause des algues/odeurs, un service de restauration limité au bord de la piscine et un Wi-Fi restreint à deux appareils ou payant.
Avis de voyageur à ce sujet
10
Victor Rafael de Caso
9 sept. 2025
·
A séjourné 7 nuits
Nice rooms, especially in new hotel section. Nice options of all inclusive, great service. Reservation for dinning must be performed every two days and only at front desk (outdated and inconvenient process) Beach cannot be used to swim (Sargassum). Other hotels have better beaches. Internet access is for one device per person (additional daily charges apply if you want to have internet in a different device) eg a computer, this is ridiculous.
Nice rooms, especially in new hotel section. Nice options of all inclusive, great service. Reservation for dinning must be performed every two days and only at front desk (outdated and inconvenient process) Beach cannot be used to swim (Sargassum). Other hotels have better beaches. Internet access is for one device per person (additional daily charges apply if you want to have internet in a different device) eg a computer, this is ridiculous.
8
Andrea
2 juil. 2025
·
A séjourné 6 nuits
If you’re looking for clear water or nice beach, look elsewhere. Hotel is nice, good restaurants-Dolores Market was the most variety and the Hacienda Mexican and Koto Hibachi were great and room service was provided. This hotel Ventus Ha is across the street from the beach, and most of the events and restaurants but golf cart rides are provided upon request at valet stand. The hotel is very clean and cared for, but there are wild animals running around like raccoons and coati. The beds were soft and the water pressure was great, with nice bathrooms. The seaweed was a bummer but not hotels fault. The pools were relaxing at Ventus Ha, the rooftop pool (adults only) was awesome. The Main Marina pool was super fun and exciting with the games, volleyball and jumping rock and slides. The drinks were always delicious and delivered poolside. Overall a great choice for food and service, but would stay elsewhere for a nicer beach.
If you’re looking for clear water or nice beach, look elsewhere. Hotel is nice, good restaurants-Dolores Market was the most variety and the Hacienda Mexican and Koto Hibachi were great and room service was provided. This hotel Ventus Ha is across the street from the beach, and most of the events and restaurants but golf cart rides are provided upon request at valet stand. The hotel is very clean and cared for, but there are wild animals running around like raccoons and coati. The beds were soft and the water pressure was great, with nice bathrooms. The seaweed was a bummer but not hotels fault. The pools were relaxing at Ventus Ha, the rooftop pool (adults only) was awesome. The Main Marina pool was super fun and exciting with the games, volleyball and jumping rock and slides. The drinks were always delicious and delivered poolside. Overall a great choice for food and service, but would stay elsewhere for a nicer beach.
8
Leia T
3 juin 2025
·
A séjourné 6 nuits
This property is actually one big complex of three resorts. The Ventus Ha is across the major resort road from the beach. The food was great at El Cid, and it's kid friendly. Drawbacks: spread out, no food at the pools, no food options at bars. Entertainment in the evenings was good and engaging for kids too, but seems like an afterthought since they just put chairs out in the grass. Also get your dinner reservations asap because there were not enough for all guests. Plenty of lobby and deck bars. The dinner buffet is good, but some of the other restaurants were outstanding. I will describe all three resorts here: Ventus Ha: on the lagoon side of the property. Includes: two large, quiet pools with zero entry, large hot tubs, no shade. One breakfast buffet, one full-service lunch, two full-service dinner, one rooftoop bar with pool. Ventus: large quiet pool with a zero entry area, two bridges, two waterfalls. Rooms with their own swim out pools facing the main pool area. Beach (more seaweed happening at Ventus than Marina, but they were working on it). Adult only pool with infinity edge facing beach, adult only hot tubs, deck, bars. Fitness center, spa. Kids club with fun activities. Pickleball center. Lunch food court that serves most of the 3 resorts'patrons 12-5. French restaurant. El Cid Marina: Dinner buffet. Main pool with resort entertainment & swim up bar, waterslide & jump. Rooftop bar. Watersports & dolphins available. Mexican and seafood restaurants.
This property is actually one big complex of three resorts. The Ventus Ha is across the major resort road from the beach. The food was great at El Cid, and it's kid friendly. Drawbacks: spread out, no food at the pools, no food options at bars. Entertainment in the evenings was good and engaging for kids too, but seems like an afterthought since they just put chairs out in the grass. Also get your dinner reservations asap because there were not enough for all guests. Plenty of lobby and deck bars. The dinner buffet is good, but some of the other restaurants were outstanding. I will describe all three resorts here: Ventus Ha: on the lagoon side of the property. Includes: two large, quiet pools with zero entry, large hot tubs, no shade. One breakfast buffet, one full-service lunch, two full-service dinner, one rooftoop bar with pool. Ventus: large quiet pool with a zero entry area, two bridges, two waterfalls. Rooms with their own swim out pools facing the main pool area. Beach (more seaweed happening at Ventus than Marina, but they were working on it). Adult only pool with infinity edge facing beach, adult only hot tubs, deck, bars. Fitness center, spa. Kids club with fun activities. Pickleball center. Lunch food court that serves most of the 3 resorts'patrons 12-5. French restaurant. El Cid Marina: Dinner buffet. Main pool with resort entertainment & swim up bar, waterslide & jump. Rooftop bar. Watersports & dolphins available. Mexican and seafood restaurants.
10
Shalini
29 juin 2025
·
A séjourné 7 nuits
We stayed at Ventus Ha from June 21-28 and it was incredible. The three resorts are easily walkable, even though there are many golf carts for you to catch a ride. It's about 90 seconds from Ventus Ha lobby to Ventus lobby, it feels like all three are one hotel so don't worry about that.
We stayed at Ventus Ha from June 21-28 and it was incredible. The three resorts are easily walkable, even though there are many golf carts for you to catch a ride. It's about 90 seconds from Ventus Ha lobby to Ventus lobby, it feels like all three are one hotel so don't worry about that.
10
Alan
30 oct. 2025
·
A séjourné 8 nuits
We stayed at Ventus HA for 9 days. Great resort with lots of restaurants, clean rooms and nice pools. Easy to get around three hotels with golf carts service that they provide. The only thing that wasn’t as nice is the beach but for the price and quality of the food I’d say it totally worth it.
We stayed at Ventus HA for 9 days. Great resort with lots of restaurants, clean rooms and nice pools. Easy to get around three hotels with golf carts service that they provide. The only thing that wasn’t as nice is the beach but for the price and quality of the food I’d say it totally worth it.
10
Dakota
4 juil. 2025
·
A séjourné 6 nuits
Overall a great 6 night stay. The beach is an underwhelming part of the resorts but overall a fantastic stay.
Overall a great 6 night stay. The beach is an underwhelming part of the resorts but overall a fantastic stay.
10
Brian
16 août 2025
·
A séjourné 5 nuits
Friendly staff, nice big property with a lot of pools, even rooftop adults only ones. A lot of bars and great drinks. You never go hungry. Food was great and a lot of variety. Our room was really nice and got cleaned everyday. Property grounds are kept clean and plants trimmed. Golf carts are available for transportation. Pool bathrooms are kept real clean and stocked up with toiletries.
Friendly staff, nice big property with a lot of pools, even rooftop adults only ones. A lot of bars and great drinks. You never go hungry. Food was great and a lot of variety. Our room was really nice and got cleaned everyday. Property grounds are kept clean and plants trimmed. Golf carts are available for transportation. Pool bathrooms are kept real clean and stocked up with toiletries.
10
Joshua
27 oct. 2025
·
A séjourné 5 nuits
The property and staff is amazing. ALL the restaurants serve great food and each has its own vibe. Delores was our favorite with all the different stations they have. The pools were all great and the big hot tubs felt great to relax in. The adults only bar was very enjoyable. Our child loved the kids club and the kids club staff kept us well informed of the activities for the day.
The property and staff is amazing. ALL the restaurants serve great food and each has its own vibe. Delores was our favorite with all the different stations they have. The pools were all great and the big hot tubs felt great to relax in. The adults only bar was very enjoyable. Our child loved the kids club and the kids club staff kept us well informed of the activities for the day.
10
Thomas
2 juil. 2025
·
A séjourné 4 nuits
This property was real quiet. Nice pools. Good food. Feel free to explore other El Cid properties when you are there. Room Service 24/7 with real delicious food. Everything was good except the beach was full of seaweed and they are doing a lot to keep the beach clean.
This property was real quiet. Nice pools. Good food. Feel free to explore other El Cid properties when you are there. Room Service 24/7 with real delicious food. Everything was good except the beach was full of seaweed and they are doing a lot to keep the beach clean.
10
Katelyn
23 oct. 2025
·
A séjourné 7 nuits
We really enjoyed our stay- it was clean, air conditioned in many areas, the bars, food, and amenities were great! The property is split in two - Ventus Ha on one side and Marina El Cod/Ventus on the other- they have golf carts to take people around but we never used them, the whole property s very walkable. The beach area is small, not a huge place and only a few chairs . We enjoyed the pool more- lots of space! There’s a free bike tour to puerto morales we enjoyed - the bikes are not like mountain bikes, so bear this in mind - you need to maneuver the bikes a lot. Highly recommend this resort!
We really enjoyed our stay- it was clean, air conditioned in many areas, the bars, food, and amenities were great! The property is split in two - Ventus Ha on one side and Marina El Cod/Ventus on the other- they have golf carts to take people around but we never used them, the whole property s very walkable. The beach area is small, not a huge place and only a few chairs . We enjoyed the pool more- lots of space! There’s a free bike tour to puerto morales we enjoyed - the bikes are not like mountain bikes, so bear this in mind - you need to maneuver the bikes a lot. Highly recommend this resort!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les avis décrivent fréquemment l'établissement et les chambres comme très propres et bien entretenus, avec un service de ménage visible partout. Un plus petit nombre de clients notent des lacunes, telles que des chambres non nettoyées, des arrivées sales ou des problèmes d'humidité/d'odeurs.
Avis de voyageur à ce sujet
10
Mary Gayna
6 févr. 2025
·
A séjourné 6 nuits
Service by staff was amazing!! Clean facility! Loved our vacation and would highly recommend!
Service by staff was amazing!! Clean facility! Loved our vacation and would highly recommend!
6
karla
31 août 2025
·
A séjourné 3 nuits
I have stayed at this hotel before. This time I tried their newest hotel. The room was not as clean as for my previous stay. Found hair on floor and sink. Floor had some duty spots as well. The whole outside had a foul smell Used their gym, the first day couldn’t use the treadmill because it was not working, called for some assistance but no one never showed up.
I have stayed at this hotel before. This time I tried their newest hotel. The room was not as clean as for my previous stay. Found hair on floor and sink. Floor had some duty spots as well. The whole outside had a foul smell Used their gym, the first day couldn’t use the treadmill because it was not working, called for some assistance but no one never showed up.
6
Johnerika
2 août 2025
·
A séjourné 3 nuits
It’s was just okay, room was dirty upon check in.
It’s was just okay, room was dirty upon check in.
10
Leonel
23 janv. 2026
·
A séjourné 5 nuits
Quarto impecável, equipe excelente, hotel surpreendente, extremamente limpo e bem conservado. Só um ponto poderia melhorar, a pesar de ter "jacuzzis" enormes aquecidas a água das piscinas principais é muito gelada, tudo bem que agora lá é inverno mas poderia ter um sistems para quebrar o gelo da água.mas
Quarto impecável, equipe excelente, hotel surpreendente, extremamente limpo e bem conservado. Só um ponto poderia melhorar, a pesar de ter "jacuzzis" enormes aquecidas a água das piscinas principais é muito gelada, tudo bem que agora lá é inverno mas poderia ter um sistems para quebrar o gelo da água.mas
10
Ruth
27 oct. 2025
·
A séjourné 1 nuit
El hotel está muy limpio. La comida muy variada y la atención del personal excelente, Lo recomiendo ampliamente
El hotel está muy limpio. La comida muy variada y la atención del personal excelente, Lo recomiendo ampliamente
8
Cody
10 nov. 2025
·
A séjourné 7 nuits
Room where spotless, could see some visible disappointment if staff didn’t receive a tip big enough as they thought. Overall tho very clean and well ran hotel will return next year
Room where spotless, could see some visible disappointment if staff didn’t receive a tip big enough as they thought. Overall tho very clean and well ran hotel will return next year
10
Moise
14 nov. 2025
·
A séjourné 9 nuits
Everything was just Amazing. the staff was outstanding and anything you needed they can do it. Very clean rooms and hotel staff are always cleaning something. A lot of restaurants options and delicious. I’ll be back next year for sure. 5 stars all the way.
Everything was just Amazing. the staff was outstanding and anything you needed they can do it. Very clean rooms and hotel staff are always cleaning something. A lot of restaurants options and delicious. I’ll be back next year for sure. 5 stars all the way.
2
Danielle
8 juil. 2025
·
A séjourné 8 nuits
The hotel was not very accommodating or empathetic when we had bed bug concerns (over 40 bites all over) and required us to go to the lobby multiple times to get it resolved. Once we were moved to a new room, the room did not appear to be cleaned very well (hair ties, rags found, dirty floors) and lights in the bathroom were not working. The maid also never came to clean the 2nd room we were in. We would not stay here again.
The hotel was not very accommodating or empathetic when we had bed bug concerns (over 40 bites all over) and required us to go to the lobby multiple times to get it resolved. Once we were moved to a new room, the room did not appear to be cleaned very well (hair ties, rags found, dirty floors) and lights in the bathroom were not working. The maid also never came to clean the 2nd room we were in. We would not stay here again.
10
Gabriela Trejo
6 nov. 2025
·
A séjourné 4 nuits
La habitación es muy amplia, acogedora, con un diseño muy bonito tanto en la habitación como en todo el hotel, son instalaciones modernas, con mucha vegetación por todos los pasillos, la limpieza es excelente en habitaciones, albercas, sanitarios, los servicios son excelentes, todo el personal es muy amable, en recepción, camaristas, personal de bares y restaurantes, toallas, etc. La comida es de muy buena calidad y sabor, sin duda regresaremos.
La habitación es muy amplia, acogedora, con un diseño muy bonito tanto en la habitación como en todo el hotel, son instalaciones modernas, con mucha vegetación por todos los pasillos, la limpieza es excelente en habitaciones, albercas, sanitarios, los servicios son excelentes, todo el personal es muy amable, en recepción, camaristas, personal de bares y restaurantes, toallas, etc. La comida es de muy buena calidad y sabor, sin duda regresaremos.
8
Chelanne
24 nov. 2025
·
A séjourné 6 nuits
Rooms were always spotless. Hotel staff were very friendly and accommodating. We had to switch rooms due to some loud neighbors but the hotel fixed the issue immediately. The food was inconsistent. One restaurant would be great (french) and the next would be just ok (italian). Lots of options for food. Best part of the resort is the amount of pools and space. You can always find a place to hang out and relax.
Rooms were always spotless. Hotel staff were very friendly and accommodating. We had to switch rooms due to some loud neighbors but the hotel fixed the issue immediately. The food was inconsistent. One restaurant would be great (french) and the next would be just ok (italian). Lots of options for food. Best part of the resort is the amount of pools and space. You can always find a place to hang out and relax.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont modernes, spacieuses et confortables, avec des équipements tels que des hamacs et certaines vues magnifiques. Une minorité mentionne l'humidité ou les odeurs de moisi, des nuisances sonores occasionnelles liées à des travaux et des problèmes de climatisation sporadiques.
Avis de voyageur à ce sujet
10
Candayce
30 sept. 2025
·
A séjourné 3 nuits
Everything was clean, and the staff was very kind and supportive. I had a suite, and it was huge and very spacious. My favorite spot was the rooftop pool. I will definitely recommend Ventus Haat to friends and clients.
Everything was clean, and the staff was very kind and supportive. I had a suite, and it was huge and very spacious. My favorite spot was the rooftop pool. I will definitely recommend Ventus Haat to friends and clients.
8
Kassandra
18 nov. 2025
·
A séjourné 7 nuits
We were in the newest building 32 but our washroom always smelled, we tried to keep the door closed but couldn’t tell if it was the sinks or not that smelt like sewage. Pools at Ventus ha are very quiet and lots of empty chairs. We were mostly at Marina pool with cliff jump so would stay on the marina side next time as it closer to activities we wanted. Also disappointed that through expedia they said we only get 2 Wi-Fi codes instead of the 3 we needed and didn’t want to pay over $100 usd for another. Great for a 10 and 13 year old. They had a blast
We were in the newest building 32 but our washroom always smelled, we tried to keep the door closed but couldn’t tell if it was the sinks or not that smelt like sewage. Pools at Ventus ha are very quiet and lots of empty chairs. We were mostly at Marina pool with cliff jump so would stay on the marina side next time as it closer to activities we wanted. Also disappointed that through expedia they said we only get 2 Wi-Fi codes instead of the 3 we needed and didn’t want to pay over $100 usd for another. Great for a 10 and 13 year old. They had a blast
6
Felica
24 oct. 2025
·
A séjourné 3 nuits
Pros: Friendly staff, beautiful resort, food at restaurants tastes amazing. Cons: No entertainment, no music, activities or food at the pools. You have to go to one of the restaurants or buffets even for a quick snack. The private pool access rooms at building 26 have mold & algae on outside walls by the pool area and room smelled moldy. The resort is in downtown Puerto Morelos, 30 min from Cancun. I wouldn't stay again, my stay was boring.
Pros: Friendly staff, beautiful resort, food at restaurants tastes amazing. Cons: No entertainment, no music, activities or food at the pools. You have to go to one of the restaurants or buffets even for a quick snack. The private pool access rooms at building 26 have mold & algae on outside walls by the pool area and room smelled moldy. The resort is in downtown Puerto Morelos, 30 min from Cancun. I wouldn't stay again, my stay was boring.
6
Michele
9 janv. 2025
·
A séjourné 7 nuits
We upgraded and wanted ocean view at the Ventus property. We’re told not available. Stayed at the Ha. First arrival a/c didn’t work. Said they fixed. Didn’t. Hot first night. Moved rooms. A/C didn’t work. Fixed the second day. Didn’t. Froze. It stuck on. Aromatherapy wasn’t done early enough so we missed out a night. Special pillow wasn’t available. View was of construction workers building the unit across from us. Heard banging. Asked to be moved to ocean view. Didn’t need butler but wasn’t offered this option. Paid for it. Was reimbursed 1/2 of our upgrades but still didn’t need the vip. Moved to ocean view 4th day (downgrade) according to their pricing but wasn’t compensated the downgraded price. Was offered 2 30 minute massages then was going to take it away for giving us the view we wanted. I refused that. She said we could keep it. They were very reluctant to have us off the Ha property for some reason. Much happier at the Ventus side beach side. Still didn’t NEED the butler vip service. It was nice but we don’t drink top shelf. We didn’t use the complimentary snacks at the platinum rooms etc. once we were told our desired room wasn’t available we looked in their website and they were always available so we were betrayed and deceived. I would not stay again from our experience but others said they loved it. We are not high maintenance people. Just wanted a view and to relax. Not keep moving around from room to room. I am waiting on a better reimbursement from Expedia
We upgraded and wanted ocean view at the Ventus property. We’re told not available. Stayed at the Ha. First arrival a/c didn’t work. Said they fixed. Didn’t. Hot first night. Moved rooms. A/C didn’t work. Fixed the second day. Didn’t. Froze. It stuck on. Aromatherapy wasn’t done early enough so we missed out a night. Special pillow wasn’t available. View was of construction workers building the unit across from us. Heard banging. Asked to be moved to ocean view. Didn’t need butler but wasn’t offered this option. Paid for it. Was reimbursed 1/2 of our upgrades but still didn’t need the vip. Moved to ocean view 4th day (downgrade) according to their pricing but wasn’t compensated the downgraded price. Was offered 2 30 minute massages then was going to take it away for giving us the view we wanted. I refused that. She said we could keep it. They were very reluctant to have us off the Ha property for some reason. Much happier at the Ventus side beach side. Still didn’t NEED the butler vip service. It was nice but we don’t drink top shelf. We didn’t use the complimentary snacks at the platinum rooms etc. once we were told our desired room wasn’t available we looked in their website and they were always available so we were betrayed and deceived. I would not stay again from our experience but others said they loved it. We are not high maintenance people. Just wanted a view and to relax. Not keep moving around from room to room. I am waiting on a better reimbursement from Expedia
6
Emmanuelle
25 oct. 2025
·
A séjourné 4 nuits
The room smelled like mildew. It was an extremely confusing resort to get around. Poor signage and easy to get lost. The beach smelled like sulfur and the water was not blue. Terrible beach which broke my heart. Lovely pools and bars.
The room smelled like mildew. It was an extremely confusing resort to get around. Poor signage and easy to get lost. The beach smelled like sulfur and the water was not blue. Terrible beach which broke my heart. Lovely pools and bars.
8
Vianca
16 janv. 2026
·
A séjourné 1 nuit
Great room, amazing view and delicious food. Drinks are meh
Great room, amazing view and delicious food. Drinks are meh
8
David
20 mars 2025
·
A séjourné 7 nuits
Normally I'm hard to please but this resort was very good. I always judge the cleanliness of these equitorial resorts by the balcony. It's my first stop when I get to the room. If the balcony is clean, we're off to a good start. Ventus Ha, the premium family room was spotless outside and in. Beds were amazing. Pillows were great. Staff was friendly. Amenities were very good. Whole resort was very clean. The food was hit and miss. Of all the meals, restaurants and buffets, our daily fave was lunch at Hacienda Aricife (I probably misspelled that but if you're there, you'll know what I mean). Surprisingly the golf carts were all around to take guests anywhere but they are gas powered, noisy and smelly. We could hear them driving all night outside passing our building. The 4 platinum clubs were hit and miss as well with broken coffee machines at 2 and empty/not restocked international drinks for cocktails. Ours ran out of Bailey's on our second day and never had khalua. Another one had a sea of khalua and yet another was stocked with Bailey's all the time. If I wanted a B52, it would be like a poker boat-run. Food in the platinum lounges was also not frequently stocked and very limited in quantity and selection. Presentation was always nice though. Be pool people to enjoy this resort. The pools are all unique in character and clean but the beach was awful. Lastly, there was some construction on the roof (6th floor) superloud in our 3rd floor room ALL WEEK and limiting the Ruf bar
Normally I'm hard to please but this resort was very good. I always judge the cleanliness of these equitorial resorts by the balcony. It's my first stop when I get to the room. If the balcony is clean, we're off to a good start. Ventus Ha, the premium family room was spotless outside and in. Beds were amazing. Pillows were great. Staff was friendly. Amenities were very good. Whole resort was very clean. The food was hit and miss. Of all the meals, restaurants and buffets, our daily fave was lunch at Hacienda Aricife (I probably misspelled that but if you're there, you'll know what I mean). Surprisingly the golf carts were all around to take guests anywhere but they are gas powered, noisy and smelly. We could hear them driving all night outside passing our building. The 4 platinum clubs were hit and miss as well with broken coffee machines at 2 and empty/not restocked international drinks for cocktails. Ours ran out of Bailey's on our second day and never had khalua. Another one had a sea of khalua and yet another was stocked with Bailey's all the time. If I wanted a B52, it would be like a poker boat-run. Food in the platinum lounges was also not frequently stocked and very limited in quantity and selection. Presentation was always nice though. Be pool people to enjoy this resort. The pools are all unique in character and clean but the beach was awful. Lastly, there was some construction on the roof (6th floor) superloud in our 3rd floor room ALL WEEK and limiting the Ruf bar
10
Mauricio
6 juil. 2025
·
A séjourné 4 nuits
The food was great at Kobo and Aakat. The pools always have good spots to have some rest. Rooms are huge and well clean.
The food was great at Kobo and Aakat. The pools always have good spots to have some rest. Rooms are huge and well clean.
10
Terrence
8 juil. 2025
·
A séjourné 3 nuits
This resort is absolutely lovely, from the accommodations to the staff. The rooms are clean, modern, and fully stocked. The staff were ALL kind, attentive, and welcoming. We could not believe how wonderful every single person was to us. The food was delicious at each of the five restaurants we visited. Room service was a very nice touch. We went as a couple celebrating our anniversary but plan to return with our children.
This resort is absolutely lovely, from the accommodations to the staff. The rooms are clean, modern, and fully stocked. The staff were ALL kind, attentive, and welcoming. We could not believe how wonderful every single person was to us. The food was delicious at each of the five restaurants we visited. Room service was a very nice touch. We went as a couple celebrating our anniversary but plan to return with our children.
10
Claude
5 mars 2025
·
A séjourné 4 nuits
The Ventus Ha by far has the prettiest lobby. Our room was clean, large and very comfortable. The food options and restaurants are very good. The beach is not the greatest but there are plenty of pools to choose from.
The Ventus Ha by far has the prettiest lobby. Our room was clean, large and very comfortable. The food options and restaurants are very good. The beach is not the greatest but there are plenty of pools to choose from.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est largement apprécié pour son amabilité et son attention aux détails au bord des piscines, dans les bars et les restaurants. Certains clients signalent un accueil inégal à la réception ou au service de conciergerie, des offres de timeshare insistantes, des attentes en matière de pourboires, un service en chambre lent et des difficultés à obtenir une réservation pour le dîner.
Avis de voyageur à ce sujet
10
Sharon Ann
15 nov. 2025
·
A séjourné 14 nuits
It can be a bit challenging to get dinner reservations for the time you want. Overall, this is a five star property, depending on your accommodation. The food is amazing. The staff is very accommodating.
It can be a bit challenging to get dinner reservations for the time you want. Overall, this is a five star property, depending on your accommodation. The food is amazing. The staff is very accommodating.
4
Kaining
16 oct. 2025
·
A séjourné 3 nuits
I wouldn't recommend this place, especially for families with kids. First off, the staff had zero energy and weren't helpful at all. We had to use their shuttle to get anywhere, and we'd be waiting forever. Even when we smiled and said hello, they wouldn't really care, they'd just come up with, "What do you want?" And it was an all-inclusive resort, but besides the tips, we were still charged these weird, random taxes on top of everything. The food wasn't good, and some of the fruit even smelled off. The worst part was our room was full of bugs and mosquitoes. I'm pretty sure it's because when the housekeeping cleaned, they just left the door wide open to the outside.
I wouldn't recommend this place, especially for families with kids. First off, the staff had zero energy and weren't helpful at all. We had to use their shuttle to get anywhere, and we'd be waiting forever. Even when we smiled and said hello, they wouldn't really care, they'd just come up with, "What do you want?" And it was an all-inclusive resort, but besides the tips, we were still charged these weird, random taxes on top of everything. The food wasn't good, and some of the fruit even smelled off. The worst part was our room was full of bugs and mosquitoes. I'm pretty sure it's because when the housekeeping cleaned, they just left the door wide open to the outside.
8
Huynh
10 août 2025
·
A séjourné 4 nuits
Very nice stay, except for the fact that you have to pay for wifi and the not-so-professional receptionist. We booked a room for 4, and they gave us only 2 codes for wifi. We had to pay $30 USD each for a 3-day wifi access code. The receptionist was not professional either; she didn’t tell us anything about the dining options or activities on our first day there. We had to come to the lobby ourselves the next morning to ask for the details. Overall the place itself was wonderful with many restaurants, pools, and activities (e.g., bike tours, kayaking, and shows). If you missed the dining hours, you can always order room service. They have a variety of food for you to choose from, and it would take around 45 minutes to prepare. You can also book tours like Xcaret ($210 USD) and Xichen ($170 USD) with the hotel staff (meals and transportation are included). The tour persons were friendly and helpful and we had a great time with both tours.
Very nice stay, except for the fact that you have to pay for wifi and the not-so-professional receptionist. We booked a room for 4, and they gave us only 2 codes for wifi. We had to pay $30 USD each for a 3-day wifi access code. The receptionist was not professional either; she didn’t tell us anything about the dining options or activities on our first day there. We had to come to the lobby ourselves the next morning to ask for the details. Overall the place itself was wonderful with many restaurants, pools, and activities (e.g., bike tours, kayaking, and shows). If you missed the dining hours, you can always order room service. They have a variety of food for you to choose from, and it would take around 45 minutes to prepare. You can also book tours like Xcaret ($210 USD) and Xichen ($170 USD) with the hotel staff (meals and transportation are included). The tour persons were friendly and helpful and we had a great time with both tours.
10
Yvonne C
6 août 2025
·
A séjourné 4 nuits
Staff was very dismissive at check in when I had questions about my reservations. I traveled with 15 people and had 8 rooms booked. The carts that transport between resorts are slow, and operator attempted to put other guests ahead of us multiple times. Hard getting servers to understand our wants at restaurants. Food was good. Rooms are nice size with comfortable beds. Queen size Murphy bed in every room. Carlos and crew at the Rooftop bar was very good and accommodating. Best vibe on the resort. All in all for the price, I would definitely stay again. I just know what to expect.
Staff was very dismissive at check in when I had questions about my reservations. I traveled with 15 people and had 8 rooms booked. The carts that transport between resorts are slow, and operator attempted to put other guests ahead of us multiple times. Hard getting servers to understand our wants at restaurants. Food was good. Rooms are nice size with comfortable beds. Queen size Murphy bed in every room. Carlos and crew at the Rooftop bar was very good and accommodating. Best vibe on the resort. All in all for the price, I would definitely stay again. I just know what to expect.
6
Heriberto
17 sept. 2025
·
A séjourné 4 nuits
Despite being asked about allergens, every time you walk into a restaurant by both the hostess and your server, I was served allergens at plated dinners on three of the seven nights I was at this resort. The food service manager did not take this problem seriously and it had to be elevated to the manager of platinum butler services. Getting dinner reservations in the first place, even in low season and with a Platinum club upgrade, was a tremendous hassle. We couldn't get into certain restaurants at all, and were offered dining times of 4:30, 5:00, and 9:30 at night. Every meal reservation was made in the name of one of the five clients I had brought on this trip, despite the fact that I paid for everything and communicated with my butler to make these reservations and the male client was never involved in any way. The grounds were immaculately maintained, the staff were kind, but these basic operational problems were shocking.
Despite being asked about allergens, every time you walk into a restaurant by both the hostess and your server, I was served allergens at plated dinners on three of the seven nights I was at this resort. The food service manager did not take this problem seriously and it had to be elevated to the manager of platinum butler services. Getting dinner reservations in the first place, even in low season and with a Platinum club upgrade, was a tremendous hassle. We couldn't get into certain restaurants at all, and were offered dining times of 4:30, 5:00, and 9:30 at night. Every meal reservation was made in the name of one of the five clients I had brought on this trip, despite the fact that I paid for everything and communicated with my butler to make these reservations and the male client was never involved in any way. The grounds were immaculately maintained, the staff were kind, but these basic operational problems were shocking.
4
Nathan Allan
27 mai 2025
·
A séjourné 6 nuits
Rooms were not clean at all, the food was below average, the service was ok but expected a tip every-time they helped you. The drinks were terrible, unless you like bar mix. There is always someone trying to sell you something. The most painful part was the “not a time share” presentation. If you want to go on an excursion you are better off paying the non-discounted cost and save yourself 2.5 hours listening to someone with a bad attitude trying to sell you something which very much looks and talks like a time share.
Rooms were not clean at all, the food was below average, the service was ok but expected a tip every-time they helped you. The drinks were terrible, unless you like bar mix. There is always someone trying to sell you something. The most painful part was the “not a time share” presentation. If you want to go on an excursion you are better off paying the non-discounted cost and save yourself 2.5 hours listening to someone with a bad attitude trying to sell you something which very much looks and talks like a time share.
10
Richard
10 juil. 2025
·
A séjourné 4 nuits
Whilst we had a challenge during our check in due to what appears to be a miscommunication between Expedia and VENTUS Ha, we had a great time during our stay. The staff were friendly and the property was well kept. The staff do their best to get everyone entertained and for us the Italian restaurant was won the restaurant best restaurant out of the 9 competitive restaurants. Overall, our 4 hours of stressful checking time was worth it even though we felt our welfare wasn’t considered as a priority. I wouldn’t factor this in my review because I think is not fair on the hotel. However, I would recommend they prioritise the welfare of their clients over money.
Whilst we had a challenge during our check in due to what appears to be a miscommunication between Expedia and VENTUS Ha, we had a great time during our stay. The staff were friendly and the property was well kept. The staff do their best to get everyone entertained and for us the Italian restaurant was won the restaurant best restaurant out of the 9 competitive restaurants. Overall, our 4 hours of stressful checking time was worth it even though we felt our welfare wasn’t considered as a priority. I wouldn’t factor this in my review because I think is not fair on the hotel. However, I would recommend they prioritise the welfare of their clients over money.
10
Ramez
24 oct. 2025
·
A séjourné 14 nuits
Hard working staff, friendly respectful Clean property, food and service excellent
Hard working staff, friendly respectful Clean property, food and service excellent
10
Elaine
16 nov. 2025
·
A séjourné 7 nuits
Staff keep Ventus Ha, Ventus and El Cid impeccable. The grounds are kept in great shape, pool is always staffed and provide helpful safety instructions. Our family really enjoyed the cliff jumping and the many pools. We had a great time watching all the wildlife, enjoying delicious food and incredible service from the many waiters, David and Gregorio stand out in our minds but there were many other attentive servers.
Staff keep Ventus Ha, Ventus and El Cid impeccable. The grounds are kept in great shape, pool is always staffed and provide helpful safety instructions. Our family really enjoyed the cliff jumping and the many pools. We had a great time watching all the wildlife, enjoying delicious food and incredible service from the many waiters, David and Gregorio stand out in our minds but there were many other attentive servers.
6
Eddie
20 juil. 2025
·
A séjourné 4 nuits
My stay at Ventus Ha Hotel was overshadowed by the extremely poor room service. The food took nearly three hours to arrive and, when it finally did, it was cold and unappetizing. On several occasions, room service never showed up at all. The menu had very limited options, which made it difficult to find anything appealing. Additionally, the on-site dining areas were constantly overcrowded, with long lines and extended wait times. For a hotel of this caliber, I expected much better service and efficiency. Sadly, the dining experience left a lot to be desired.
My stay at Ventus Ha Hotel was overshadowed by the extremely poor room service. The food took nearly three hours to arrive and, when it finally did, it was cold and unappetizing. On several occasions, room service never showed up at all. The menu had very limited options, which made it difficult to find anything appealing. Additionally, the on-site dining areas were constantly overcrowded, with long lines and extended wait times. For a hotel of this caliber, I expected much better service and efficiency. Sadly, the dining experience left a lot to be desired.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situé dans des mangroves calmes près de Puerto Morelos, le complexe est à l'écart de la zone animée de Cancun et offre un sentiment de sécurité. Le Ventus Ha n'est pas situé en bord de mer ; rejoindre la plage et de nombreux restaurants nécessite une courte promenade ou un trajet en voiturette de golf.
Avis de voyageur à ce sujet
8
Oscar
4 sept. 2025
·
A séjourné 4 nuits
All of their propertiea are next to each other or across the street, which made it very convenient to visit each resort and enjoy all the restaurants, bars, and pools. The port is so close, a 5-10 minute walk, which made it easy to book a catamaran ride with snorkeling and interact with dolphins on the port.
All of their propertiea are next to each other or across the street, which made it very convenient to visit each resort and enjoy all the restaurants, bars, and pools. The port is so close, a 5-10 minute walk, which made it easy to book a catamaran ride with snorkeling and interact with dolphins on the port.
6
Jayna
29 juil. 2025
·
A séjourné 4 nuits
It’s was ok for an all inclusive. They say on the beach but it’s a big property. You have to either walk or get a ride on a golf cart. I also didn’t realize how far I was from everything.
It’s was ok for an all inclusive. They say on the beach but it’s a big property. You have to either walk or get a ride on a golf cart. I also didn’t realize how far I was from everything.
6
Felica
24 oct. 2025
·
A séjourné 3 nuits
Pros: Friendly staff, beautiful resort, food at restaurants tastes amazing. Cons: No entertainment, no music, activities or food at the pools. You have to go to one of the restaurants or buffets even for a quick snack. The private pool access rooms at building 26 have mold & algae on outside walls by the pool area and room smelled moldy. The resort is in downtown Puerto Morelos, 30 min from Cancun. I wouldn't stay again, my stay was boring.
Pros: Friendly staff, beautiful resort, food at restaurants tastes amazing. Cons: No entertainment, no music, activities or food at the pools. You have to go to one of the restaurants or buffets even for a quick snack. The private pool access rooms at building 26 have mold & algae on outside walls by the pool area and room smelled moldy. The resort is in downtown Puerto Morelos, 30 min from Cancun. I wouldn't stay again, my stay was boring.
10
Sharon
10 juil. 2025
·
A séjourné 7 nuits
The grounds were immaculate, super clean rooms and pools! The staff was wonderful and there were plenty around. The food was great and plenty of choices - buffets and sit down options. Lots of pool locations to choose from. Big bonus was at one of the pools has a 'mountain' that the kids (7 & 10) could JUMP off of into a 12ft pool - the jump was about 10ft high! And a slide that was pretty fast! Lifeguards were supervising. Pool activities were fun to watch. Drinks were great! Room service is INCLUDED! (and super good too!) They did a wonderful 4th of July celebration - a huge spread of BBQ foods and activities! Couple of things we wish we knew before booking: the Ventus Ha is across the street from the main dining options - buffets and most sit down restaurants. The walk was about 5-10 minutes from our room to get to anywhere. No clear explanation of the dining locations at check in. Took us an afternoon of exploring to figure out where all the dining options were. Just need to plan accordingly or you will do more walking than necessary! (You definitely get your steps in no matter what!) You only get 2 devices on their WiFi for free - anymore than that, you pay $60 a device for the week to get on their WiFi. We didn't know that when booking and we were a family of 5. Ended up using our cellphone international plan for the others. And you couldn't hotspot to the other devices and couldn't screencast to the TV or to other devices.
The grounds were immaculate, super clean rooms and pools! The staff was wonderful and there were plenty around. The food was great and plenty of choices - buffets and sit down options. Lots of pool locations to choose from. Big bonus was at one of the pools has a 'mountain' that the kids (7 & 10) could JUMP off of into a 12ft pool - the jump was about 10ft high! And a slide that was pretty fast! Lifeguards were supervising. Pool activities were fun to watch. Drinks were great! Room service is INCLUDED! (and super good too!) They did a wonderful 4th of July celebration - a huge spread of BBQ foods and activities! Couple of things we wish we knew before booking: the Ventus Ha is across the street from the main dining options - buffets and most sit down restaurants. The walk was about 5-10 minutes from our room to get to anywhere. No clear explanation of the dining locations at check in. Took us an afternoon of exploring to figure out where all the dining options were. Just need to plan accordingly or you will do more walking than necessary! (You definitely get your steps in no matter what!) You only get 2 devices on their WiFi for free - anymore than that, you pay $60 a device for the week to get on their WiFi. We didn't know that when booking and we were a family of 5. Ended up using our cellphone international plan for the others. And you couldn't hotspot to the other devices and couldn't screencast to the TV or to other devices.
10
Shalini
29 juin 2025
·
A séjourné 7 nuits
We stayed at Ventus Ha from June 21-28 and it was incredible. The three resorts are easily walkable, even though there are many golf carts for you to catch a ride. It's about 90 seconds from Ventus Ha lobby to Ventus lobby, it feels like all three are one hotel so don't worry about that.
We stayed at Ventus Ha from June 21-28 and it was incredible. The three resorts are easily walkable, even though there are many golf carts for you to catch a ride. It's about 90 seconds from Ventus Ha lobby to Ventus lobby, it feels like all three are one hotel so don't worry about that.
8
michael
28 févr. 2025
·
A séjourné 10 nuits
Great food options and doesn’t feel big - lots of pools and space. Nice that you can walk into Puerto Morelos.
Great food options and doesn’t feel big - lots of pools and space. Nice that you can walk into Puerto Morelos.
8
Theresa
10 mai 2025
·
A séjourné 7 nuits
The new ventus ha is a beautiful resort. It’s on the jungle side but walkable to the beach on the other side. The other hotels are a bit dated but still kept very clean. The staff is amazing! Overall great experience. I went solo, as an almost 40yesr old women there wasn’t very many people in my age range…so if your looking for more activities and night life this is not the hotel.
The new ventus ha is a beautiful resort. It’s on the jungle side but walkable to the beach on the other side. The other hotels are a bit dated but still kept very clean. The staff is amazing! Overall great experience. I went solo, as an almost 40yesr old women there wasn’t very many people in my age range…so if your looking for more activities and night life this is not the hotel.
10
Marcin
5 juil. 2025
·
A séjourné 7 nuits
Great quiet retreat close to Cancun.
Great quiet retreat close to Cancun.
10
Michelle
21 août 2025
·
A séjourné 4 nuits
Love the relaxing atmosphere away from the hustle and bustle of Cancun. Beautiful jungle property. Good food. The room was nice, but very humid so it was musty and bothered my sinuses. Cleaning room and turn downs were spotty. Naha rooftop pool and bar were awesome. Main pool at Ventus Ha was excellent. Don’t go here if you want constant entertainment and partying. It’s a chill resort.
Love the relaxing atmosphere away from the hustle and bustle of Cancun. Beautiful jungle property. Good food. The room was nice, but very humid so it was musty and bothered my sinuses. Cleaning room and turn downs were spotty. Naha rooftop pool and bar were awesome. Main pool at Ventus Ha was excellent. Don’t go here if you want constant entertainment and partying. It’s a chill resort.
10
Katelyn
23 oct. 2025
·
A séjourné 7 nuits
We really enjoyed our stay- it was clean, air conditioned in many areas, the bars, food, and amenities were great! The property is split in two - Ventus Ha on one side and Marina El Cod/Ventus on the other- they have golf carts to take people around but we never used them, the whole property s very walkable. The beach area is small, not a huge place and only a few chairs . We enjoyed the pool more- lots of space! There’s a free bike tour to puerto morales we enjoyed - the bikes are not like mountain bikes, so bear this in mind - you need to maneuver the bikes a lot. Highly recommend this resort!
We really enjoyed our stay- it was clean, air conditioned in many areas, the bars, food, and amenities were great! The property is split in two - Ventus Ha on one side and Marina El Cod/Ventus on the other- they have golf carts to take people around but we never used them, the whole property s very walkable. The beach area is small, not a huge place and only a few chairs . We enjoyed the pool more- lots of space! There’s a free bike tour to puerto morales we enjoyed - the bikes are not like mountain bikes, so bear this in mind - you need to maneuver the bikes a lot. Highly recommend this resort!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
De nombreux clients apprécient la nourriture et la variété des restaurants (Kobo/Koba, français, A’akat) et des buffets. Les problèmes récurrents incluent la difficulté d'obtenir une réservation pour le dîner, une incohérence occasionnelle, des collations limitées au bord de la piscine et un service en chambre parfois lent ou moyen ; la qualité des boissons est variable.
Avis de voyageur à ce sujet
10
Sharon Ann
15 nov. 2025
·
A séjourné 14 nuits
It can be a bit challenging to get dinner reservations for the time you want. Overall, this is a five star property, depending on your accommodation. The food is amazing. The staff is very accommodating.
It can be a bit challenging to get dinner reservations for the time you want. Overall, this is a five star property, depending on your accommodation. The food is amazing. The staff is very accommodating.
10
Guillermo Ruben
13 mai 2025
·
A séjourné 3 nuits
I didn't like the fact that you have to make a reservation days in advance when there is empty tables every night
I didn't like the fact that you have to make a reservation days in advance when there is empty tables every night
4
Caleb E
29 sept. 2025
·
A séjourné 5 nuits
This facility does not take food allergies seriously! I wish served allergens at three consecutive dinners, despite the fact that every hostess and every server asks you about allergies at each and every meal.
This facility does not take food allergies seriously! I wish served allergens at three consecutive dinners, despite the fact that every hostess and every server asks you about allergies at each and every meal.
8
Ayla
30 juin 2025
·
A séjourné 6 nuits
the food was amazing. best food at a resort i’ve ever had. i didn’t like that there was only one buffet for dinner and it was too crowded and long lines. the beach wasn’t swimmable bc of the sargassum
the food was amazing. best food at a resort i’ve ever had. i didn’t like that there was only one buffet for dinner and it was too crowded and long lines. the beach wasn’t swimmable bc of the sargassum
6
Heriberto
17 sept. 2025
·
A séjourné 4 nuits
Despite being asked about allergens, every time you walk into a restaurant by both the hostess and your server, I was served allergens at plated dinners on three of the seven nights I was at this resort. The food service manager did not take this problem seriously and it had to be elevated to the manager of platinum butler services. Getting dinner reservations in the first place, even in low season and with a Platinum club upgrade, was a tremendous hassle. We couldn't get into certain restaurants at all, and were offered dining times of 4:30, 5:00, and 9:30 at night. Every meal reservation was made in the name of one of the five clients I had brought on this trip, despite the fact that I paid for everything and communicated with my butler to make these reservations and the male client was never involved in any way. The grounds were immaculately maintained, the staff were kind, but these basic operational problems were shocking.
Despite being asked about allergens, every time you walk into a restaurant by both the hostess and your server, I was served allergens at plated dinners on three of the seven nights I was at this resort. The food service manager did not take this problem seriously and it had to be elevated to the manager of platinum butler services. Getting dinner reservations in the first place, even in low season and with a Platinum club upgrade, was a tremendous hassle. We couldn't get into certain restaurants at all, and were offered dining times of 4:30, 5:00, and 9:30 at night. Every meal reservation was made in the name of one of the five clients I had brought on this trip, despite the fact that I paid for everything and communicated with my butler to make these reservations and the male client was never involved in any way. The grounds were immaculately maintained, the staff were kind, but these basic operational problems were shocking.
10
Darren
29 nov. 2025
·
A séjourné 7 nuits
Pros: Great variety in dining options. Koba Japanese restaurant is the best! Very safe and secure. Clean modern amenities. Excellent value. Access to the other attached El Cid properties and all-inclusive amenities. Nightly entertainment. Good complimentary WiFi access across the properties for business travellers. Amazing staff!!! Cons: Beach access is about a 5-minute walk from Ventus Ha through either the El Cid Marina or El Cid Ventus properties. Wifi is limited to 2 devices. Overall, we were impressed and will definitely come again!
Pros: Great variety in dining options. Koba Japanese restaurant is the best! Very safe and secure. Clean modern amenities. Excellent value. Access to the other attached El Cid properties and all-inclusive amenities. Nightly entertainment. Good complimentary WiFi access across the properties for business travellers. Amazing staff!!! Cons: Beach access is about a 5-minute walk from Ventus Ha through either the El Cid Marina or El Cid Ventus properties. Wifi is limited to 2 devices. Overall, we were impressed and will definitely come again!
4
MARIA L GUZMAN
5 août 2025
·
A séjourné 3 nuits
Nice hotel but very unfortunate that we were not able to do dinner reservations anywhere we wanted to because they were all booked (the 4nights we stayed) we were stuck doing buffet and room service only.
Nice hotel but very unfortunate that we were not able to do dinner reservations anywhere we wanted to because they were all booked (the 4nights we stayed) we were stuck doing buffet and room service only.
8
Chelanne
24 nov. 2025
·
A séjourné 6 nuits
Rooms were always spotless. Hotel staff were very friendly and accommodating. We had to switch rooms due to some loud neighbors but the hotel fixed the issue immediately. The food was inconsistent. One restaurant would be great (french) and the next would be just ok (italian). Lots of options for food. Best part of the resort is the amount of pools and space. You can always find a place to hang out and relax.
Rooms were always spotless. Hotel staff were very friendly and accommodating. We had to switch rooms due to some loud neighbors but the hotel fixed the issue immediately. The food was inconsistent. One restaurant would be great (french) and the next would be just ok (italian). Lots of options for food. Best part of the resort is the amount of pools and space. You can always find a place to hang out and relax.
10
Chelsea
21 nov. 2025
·
A séjourné 6 nuits
The staff will give you golf cart ride the 1st day if you are a regular member, no one tells u that u need to sign up for dinner reservations. I went a few days without dinner. No one tells you that you can get free transportation to your hotel or youll emd up paying over $100 usd for a taxi. Beautiful place, tasty food, staff in all the restaurants and bars are very kind lovely and helpful
The staff will give you golf cart ride the 1st day if you are a regular member, no one tells u that u need to sign up for dinner reservations. I went a few days without dinner. No one tells you that you can get free transportation to your hotel or youll emd up paying over $100 usd for a taxi. Beautiful place, tasty food, staff in all the restaurants and bars are very kind lovely and helpful
6
Eddie
20 juil. 2025
·
A séjourné 4 nuits
My stay at Ventus Ha Hotel was overshadowed by the extremely poor room service. The food took nearly three hours to arrive and, when it finally did, it was cold and unappetizing. On several occasions, room service never showed up at all. The menu had very limited options, which made it difficult to find anything appealing. Additionally, the on-site dining areas were constantly overcrowded, with long lines and extended wait times. For a hotel of this caliber, I expected much better service and efficiency. Sadly, the dining experience left a lot to be desired.
My stay at Ventus Ha Hotel was overshadowed by the extremely poor room service. The food took nearly three hours to arrive and, when it finally did, it was cold and unappetizing. On several occasions, room service never showed up at all. The menu had very limited options, which made it difficult to find anything appealing. Additionally, the on-site dining areas were constantly overcrowded, with long lines and extended wait times. For a hotel of this caliber, I expected much better service and efficiency. Sadly, the dining experience left a lot to be desired.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
6
Jacqueline
29 déc. 2025
·
A séjourné 5 nuits
Le resort et la chambre sont très propres et il y a de belles piscines, mais notre déception vient du fait que dès notre arrivée nous n’avons pas pu réserver des restaurants, car ils étaient déjà plein pour tout notre séjour. Le resort devrait garder des places pour les arrivants. De plus, nous n’avons jamais pu parler au concierge qui n’était pas présent lorsque nous passions au comptoir et quand j’ai posé une question à une responsable des activités au sujet de Tulum, elle m’a répondu d’aller voir sur le site web. Le wifi n’est pas super! La nourriture est très bonne, mais il est impossible de nager agréablement dans la mer dû aux brises vagues et aux algues. Enfin, le personnel est très gentil et serviable.
Le resort et la chambre sont très propres et il y a de belles piscines, mais notre déception vient du fait que dès notre arrivée nous n’avons pas pu réserver des restaurants, car ils étaient déjà plein pour tout notre séjour. Le resort devrait garder des places pour les arrivants. De plus, nous n’avons jamais pu parler au concierge qui n’était pas présent lorsque nous passions au comptoir et quand j’ai posé une question à une responsable des activités au sujet de Tulum, elle m’a répondu d’aller voir sur le site web. Le wifi n’est pas super! La nourriture est très bonne, mais il est impossible de nager agréablement dans la mer dû aux brises vagues et aux algues. Enfin, le personnel est très gentil et serviable.
10
Jasmyne
6 oct. 2025
·
A séjourné 7 nuits
Très belle hotel, mon Seul bémol serais à l’arrivée avant l’hotel les gens ne parlaient pas du tout anglais donc ca ete un peu long pour entrer dans le resort Mais sinon la nourriture excellente beaucoup de choix Piscine agréable et accessible
Très belle hotel, mon Seul bémol serais à l’arrivée avant l’hotel les gens ne parlaient pas du tout anglais donc ca ete un peu long pour entrer dans le resort Mais sinon la nourriture excellente beaucoup de choix Piscine agréable et accessible
8
Nathalie baures
13 mars 2025
·
A séjourné 7 nuits
Très bel hôtel avec de très bonnes prestations cependant la nourriture est à revoir elle est plutôt mauvaise
Très bel hôtel avec de très bonnes prestations cependant la nourriture est à revoir elle est plutôt mauvaise
8
Jonathan
10 janv. 2025
·
A séjourné 7 nuits
Bel hotel avec une portion neuve donc en parfait état, beaucoup de restaurant à la carte inclus, buffet interessant avec sushi roulés frais devant vous, Nourriture bonne qualité bien qu’on est pas dans la fine cuisine. le ventus HA est tranquille mais nous avons accès aux autres hôtels ainsi que leur bars et restaurant. La plage est moche mais les piscine sont bien et il est facile d’avoir une chaise.
Bel hotel avec une portion neuve donc en parfait état, beaucoup de restaurant à la carte inclus, buffet interessant avec sushi roulés frais devant vous, Nourriture bonne qualité bien qu’on est pas dans la fine cuisine. le ventus HA est tranquille mais nous avons accès aux autres hôtels ainsi que leur bars et restaurant. La plage est moche mais les piscine sont bien et il est facile d’avoir une chaise.
8
Jose
27 août 2024
·
A séjourné 2 nuits
Bien
Bien
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:30
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-18: 313.7513929443359USD
- 2026-09-19: 300.29537620849607USD
- 2026-09-20: 299.8135580749512USD
- 2026-09-21: 299.8135580749512USD
- 2026-09-22: 299.99442378845214USD
- 2026-09-23: 299.8135580749512USD
- 2026-09-24: 298.7718023925781USD
- 2026-09-25: 299.9132216339111USD
- 2026-09-26: 362.2428114074707USD
- 2026-09-27: 299.11346098327635USD
- 2026-09-28: 305.52103962402344USD
- 2026-09-29: 299.8135580749512USD
- 2026-09-30: 324.8820434082031USD
- 2026-10-01: 305.52103962402344USD
- 2026-10-02: 305.53105852661133USD
- 2026-10-03: 299.8135580749512USD
- 2026-10-04: 378.31341140747065USD
- 2026-10-05: 384.0628602478027USD
- 2026-10-06: 300.29537620849607USD
- 2026-10-07: 300.30539511108395USD
- 2026-10-08: 376.24860666503906USD
- 2026-10-09: 332.89071975097653USD
- 2026-10-10: 305.2301411376953USD
- 2026-10-11: 394.4207590606689USD
- 2026-10-12: 362.84317487792964USD
- 2026-10-13: 375.376751953125USD
- 2026-10-14: 375.376751953125USD
- 2026-10-15: 362.84317487792964USD
- 2026-10-16: 414.31952568969723USD
- 2026-10-17: 316.13256380310054USD
- 2026-10-18: 332.3560046142578USD
- 2026-10-19: 319.8508728149414USD
- 2026-10-20: 409.1802140045166USD
- 2026-10-21: 409.1802140045166USD
- 2026-10-22: 327.79691350097653USD
- 2026-10-23: 319.8006381774902USD
- 2026-10-24: 327.79691350097653USD
- 2026-10-25: 346.2190480255127USD
- 2026-10-26: 299.8135580749512USD
- 2026-10-27: 394.4207590606689USD
- 2026-10-28: 347.2539025756836USD
- 2026-10-29: 325.35303692321776USD
- 2026-10-30: 324.35972929077144USD
- 2026-10-31: 324.35972929077144USD
- 2026-11-01: 332.3560046142578USD
- 2026-11-02: 324.35972929077144USD
- 2026-11-03: 394.4207590606689USD
- 2026-11-04: 394.4207590606689USD
- 2026-11-05: 313.7513929443359USD
- 2026-11-06: 355.28720580139156USD
- 2026-11-07: 358.7744144622803USD
- 2026-11-08: 366.17677204284666USD
- 2026-11-09: 417.74956354980463USD
- 2026-11-10: 438.38163677978514USD
- 2026-11-11: 362.84317487792964USD
- 2026-11-12: 370.77240062255856USD
- 2026-11-13: 410.3106685028076USD
- 2026-11-14: 393.3248802856445USD
- 2026-11-15: 391.32400735168454USD
- 2026-11-16: 302.3718112854004USD
- 2026-11-17: 362.84317487792964USD
- 2026-11-18: 362.84317487792964USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- L'âge minimum pour l'enregistrement dans cet hébergement pendant les vacances de printemps est de 21 ans
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur et un détecteur de fumée
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Le prix total affiché pour les séjours du 1er janvier inclut le tarif spécial du repas obligatoire du Jour de l'An.
- Le Wi-Fi gratuit dans les espaces communs est limité à 4 appareil(s).
Équipements populaires
Navette aéroport
Restaurant
Piscine
Chambres non-fumeurs
Service en chambre
Organisation d'excursions
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Chambre familiale
Activités
Piscine
Karaoké
Piscine extérieure
Pool (Seasonal Outdoor)
Terrasse
Services
Organisation d'excursions
Ménage
Laverie
24-Hour Front Desk
Concierge Services
Parking
Navette aéroport