Elegance Luxury Executive Suites - Adults Only

We had an absolutely wonderful stay! Everything was perfect to make us feel welcome and comfortable. The housekeeping lady did an impeccable job and was incredibly kind, the bartender always served us with a smile and great friendliness, and the Asian waiter was exceptionally attentive, helpful, and charming. A special thank you as well to the manager, who made us feel truly valued. Thanks to such a warm-hearted team, our experience at the hotel will remain a truly beautiful memory.

Excellent staff and manager.

We were very satisfied with our stay. The food was delicious, the cleanliness was excellent, and the room was very good. The staff was always friendly and helpful. We even received a complimentary upgrade to a better room, which was a wonderful surprise. Overall, we can highly recommend this hotel and would definitely come back.

Presents like a 5 star hotel but delivered like a 3 star. Positives were rooms were very spacious and upgraded to a ground flr room with a great size plunge pool. Negatives- both managers lacked any type of customer service charm, no bell man to help with bags, cheap finishes from flooring to tiles to toilets which were always clogged or running. Weeds growing in the floorboards all around the pool, place is definitely put together and operated on a shoestring budget - not sure how they get away with a 5 star rating but fittingly one of the stars on the exterior of the hotel has already fallen off. Two tvs in the room but when you turn ine on the other turns on too, when you change the channel, the other tv changes too. Poorly designed and cheaply finished. Most of the staff are international and all seem scared of the harsh looking management. They charge for water bottles and tried to charge me for mini bar items that we didn’t even have in our mini bar to start. The saviour for this place is Stamatis the bartender who is the only friendly face you will see here. He is class and delivers true greek hospitality. All in all, for the size of the room and the upgrade to the great private plunge pool it was worth it, given that we are not hanging out at the hotel all day. Would be better for them to downgrade to a four star and over-deliver.

When we entered our room, our first impression was that it was very nice. But we soon found out that the toilet did not work. There was also no running water in the sink, and no cold water in the shower. The room had a whirlpool tub, which did have hot and cold running water. We were told that the whirlpool tub was on a separate water line, and that most likely all rooms on the same wing were facing the same problem with water to the bathrooms. We were also told there were no other rooms available, and that they would contact someone to take a look. After a couple of correspondences with hotel staff, we were told that someone would be there around 11:00 pm. In the meantime, we had to use the hotel basement restroom. Later in the evening we seen that the whirlpool tub had a spray bar, so we thought we could take showers in the tub. The knob to turn on the spray bar was broken so we couldn't use it. We ended up filling the tub with water to wash but noticed that a LARGE amount of chunky debris was coming out of the faucet. Not really sanitary in my opinion. It appears that there are serious issues with the plumbing at the hotel. Needless to say, the water problem and toilet were never fixed, so we asked the hotel for buckets. We filled them with water from the tub and poured them in the toilet to flush it. We also noticed peeling wallpaper in the room, weeds growing between the decking of the boardwalk around the pool, and an overall lack of maintenance.