Aries Hotel & SPA Zakopane
$214
/ night
Avg. for October
Prices for Aries Hotel & SPA Zakopane
Select dates to see prices and availability
$214
/ night
Avg. for October
Monthly average prices
Nightly prices at Aries Hotel & SPA Zakopane average $189 in April, the cheapest month, and $330 in December, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $296 |
| February | $289 |
| March | $193 |
| April | $189 |
| May | $190 |
| June | $208 |
| July | $214 |
| August | $232 |
| September | $197 |
| October | $214 |
| November | $231 |
| December | $330 |
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M
A
M
J
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Oct · $214
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Most expensive: December (~$330)
Cheapest: April (~$189)
About this property
Luxury hotel with spa, indoor pool, and Polish cuisine restaurant in Zakopane, close to Krupowki Street and Tatra Museum.
Location
Located in Zakopane, ARIES Hotel & SPA is near a train station and near a boardwalk/promenade. Looking to enjoy an event or a game while in town? See what's going on at Wielka Krokiew. Be sure not to miss outdoor adventures like mountain biking, hiking/biking trails, and horse riding, or hop on a segway rental nearby and take a self-guided tour around the aera.
Parking
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service
Room options
5
Premier Double Room
Room details
2 Twin Beds
1 Queen Bed
Sleeps 2
248 ft²
Air ConditioningHeatingSafety Deposit Box
6
Renaissance Double Room with Balcony
Room details
2 Twin Beds
1 Queen Bed
Sleeps 2
323 ft²
Mountain ViewAir ConditioningHeatingSafety Deposit Box
2
Premiere Single Room
Room details
1 Twin Bed
172 ft²
Air ConditioningHeatingSafety Deposit Box
1
Tatra Suite
Room details
1 Queen Bed
and 1 Sofa Bed
Sleeps 3
570 ft²
Mountain ViewAir ConditioningHeatingSafety Deposit Box
2
Executive Double Room
Room details
2 Twin Beds
and 1 Sofa Bed
1 Queen Bed
and 1 Sofa Bed
Sleeps 3
344 ft²
Air ConditioningHeatingSafety Deposit Box
1
Split-Level Suite
Room details
4× Twin Beds
Sleeps 4
538 ft²
Air ConditioningHeatingSafety Deposit Box
3
Grand Aries Suite
Room details
1 Queen Bed
1 Sofa Bed
Sleeps 3
431 ft²
Air ConditioningHeatingSafety Deposit Box
15
Aries Suite
Room details
1 Queen Bed
and 1 Sofa Bed
Sleeps 3
388 ft²
Air ConditioningHeatingSafety Deposit Box
Guest reviews of Aries Hotel & SPA Zakopane
9.4
Superb
Based on 3,076 verified reviews
Who stays here?
Couple
59%
Family
24%
Group
15%
What guests think
AI-generated summary based on recent guest reviews
At Aries Hotel & SPA Zakopane, travelers consistently praise the central location near Krupówki, warm and professional service, a standout spa with pools and outdoor jacuzzis, and an abundant breakfast, while rooms and facilities show a few recurring trade-offs.
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What guests think
At Aries Hotel & SPA Zakopane, travelers consistently praise the central location near Krupówki, warm and professional service, a standout spa with pools and outdoor jacuzzis, and an abundant breakfast, while rooms and facilities show a few recurring trade-offs.
Families value the kids club and playrooms, and many guests mention convenient parking. Common drawbacks include some small or dark rooms, thin walls and outside noise, small or dated showers, patchy Wi‑Fi, and occasional A/C or gym shortcomings. Expect a stylish, centrally placed spa hotel with family-friendly touches and generally attentive service.
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AI-generated summary based on recent guest reviews
Facilities
Extensive wellness facilities earn strong praise, including a well-kept pool, multiple saunas and outdoor jacuzzis; the kids club and playrooms are popular. Parking is convenient, though the gym feels limited to some and spa areas can get busy or jacuzzis lukewarm.
Related guest reviews
10
diana
Jul 29, 2025
·
Stayed 4 nights
Really lovely hotel, very short walk to Krupowski St, restaurants etc. Rooms lovely & comfy. Breakfast great.Restaurant is good also. Staff lovely & efficient especially Mateusz Topoʻr , thank you. Pool, jacuzzi,steam rooms fabulous, our friends had children ,playroom/Lego room was rated Excellent by them ! No complaints at all !
Really lovely hotel, very short walk to Krupowski St, restaurants etc. Rooms lovely & comfy. Breakfast great.Restaurant is good also. Staff lovely & efficient especially Mateusz Topoʻr , thank you. Pool, jacuzzi,steam rooms fabulous, our friends had children ,playroom/Lego room was rated Excellent by them ! No complaints at all !
10
Slawomir
Jul 28, 2025
·
Stayed 2 nights
We booked this hotel for the Spa and amenities, and despite being in a touristy area, never felt like we were waiting for anything. Whether sauna, pool, or hot tub - all were available. We were even able to book a massage with only a day's notice. Your experience may vary and we were very lucky, but nevertheless - it was great. Do not skip breakfast.
We booked this hotel for the Spa and amenities, and despite being in a touristy area, never felt like we were waiting for anything. Whether sauna, pool, or hot tub - all were available. We were even able to book a massage with only a day's notice. Your experience may vary and we were very lucky, but nevertheless - it was great. Do not skip breakfast.
10
roger
Aug 24, 2024
·
Stayed 4 nights
Good location and free parking and delicious breakfast was a key. Customer service was excellent with advices and getting tickets.
Good location and free parking and delicious breakfast was a key. Customer service was excellent with advices and getting tickets.
10
Aurelia
Oct 8, 2025
·
Stayed 3 nights
It was foggy and rainy during our stay, but the place still looked beautiful, calm and very relaxing. I very much enjoyed the hotel especially the spa and pool. I just hope that when we return next year, they'll have a plumper foam pillows!
It was foggy and rainy during our stay, but the place still looked beautiful, calm and very relaxing. I very much enjoyed the hotel especially the spa and pool. I just hope that when we return next year, they'll have a plumper foam pillows!
10
Evi
Jul 29, 2025
·
Stayed 1 night
Εξαιρετικό πρωινό. Ποιότητα παρεχόμενων υπηρεσιών. Σπα με πάρα πολλές επιλογές.
Εξαιρετικό πρωινό. Ποιότητα παρεχόμενων υπηρεσιών. Σπα με πάρα πολλές επιλογές.
10
Martin
Jun 22, 2023
·
Stayed 2 nights
This hotel was so much fun the kids. They have an outdoor playground, indoor grand playroom, and a Lego room. And the pool and hot tubs were great. And the breakfast spread was awesome.
This hotel was so much fun the kids. They have an outdoor playground, indoor grand playroom, and a Lego room. And the pool and hot tubs were great. And the breakfast spread was awesome.
10
Christine
Aug 3, 2025
·
Stayed 2 nights
Absolutely amazing location, amenities, breakfast restaurant, evening restaurant. Helpful staff. We stayed at two Aires hotels on this vacation. Both exceeded expectations.
Absolutely amazing location, amenities, breakfast restaurant, evening restaurant. Helpful staff. We stayed at two Aires hotels on this vacation. Both exceeded expectations.
8
Thomas
May 8, 2025
·
Stayed 2 nights
Amazing hotel! The staff were all lovely and the spa was excellent. The walls are a bit thin and there was a lot of noise from other rooms and the corridors.
Amazing hotel! The staff were all lovely and the spa was excellent. The walls are a bit thin and there was a lot of noise from other rooms and the corridors.
8
Krzysztof (Chris)
Aug 23, 2025
·
Stayed 4 nights
We’ve stayed at many five-star resorts, and this one fell just a little short of expectations. The location is excellent, but a few areas could be improved. The gym doesn’t quite match the standard of the property, breakfast can feel overwhelming on busy mornings with not enough staff, and the rooms are on the darker side with only showers, small closets, and no iron/ironing board unless requested. On the positive side, the kids club was fantastic staff were warm, attentive, and really cared about creating a great experience. We also appreciated the thoughtful welcome card, snacks, and wine as part of the Expedia VIP perks. However, there was no room upgrade offered. Overall, the location is absolutely amazing, with everything within walking distance, and there are definitely some standout touches. With a few adjustments, this resort could truly deliver on its five-star promise.
We’ve stayed at many five-star resorts, and this one fell just a little short of expectations. The location is excellent, but a few areas could be improved. The gym doesn’t quite match the standard of the property, breakfast can feel overwhelming on busy mornings with not enough staff, and the rooms are on the darker side with only showers, small closets, and no iron/ironing board unless requested. On the positive side, the kids club was fantastic staff were warm, attentive, and really cared about creating a great experience. We also appreciated the thoughtful welcome card, snacks, and wine as part of the Expedia VIP perks. However, there was no room upgrade offered. Overall, the location is absolutely amazing, with everything within walking distance, and there are definitely some standout touches. With a few adjustments, this resort could truly deliver on its five-star promise.
10
Casey
Oct 2, 2023
·
Stayed 2 nights
The hotel is in a fantastic location, just off the main street so it's quiet. The breakfast is the best variety I have ever had at a hotel, and delicious. Rooms are very nice, comfy bed, air conditioned, and my only complaint is they use the flat pillows instead of nice fluffy ones. The pool, sauna and cold plunge were all wonderful. The jacuzzi's however, were lukewarm and barely warmer than the pool. Overall, it's a great hotel and I only really had two things I wish they would do differently.
The hotel is in a fantastic location, just off the main street so it's quiet. The breakfast is the best variety I have ever had at a hotel, and delicious. Rooms are very nice, comfy bed, air conditioned, and my only complaint is they use the flat pillows instead of nice fluffy ones. The pool, sauna and cold plunge were all wonderful. The jacuzzi's however, were lukewarm and barely warmer than the pool. Overall, it's a great hotel and I only really had two things I wish they would do differently.
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and common areas are consistently clean, with housekeeping noted as attentive. A few comments mention spa cleanliness timing or minor maintenance details.
Related guest reviews
10
Robert
Dec 3, 2024
·
Stayed 1 night
To be expected of Poland. Clean and safe hotel in a clean and safe area.
To be expected of Poland. Clean and safe hotel in a clean and safe area.
10
Phil
Feb 5, 2026
·
Stayed 3 nights
Everything absolutely brilliant. Staff helpful, attentive and knowledgeable. All areas of the hotel super clean and well appointed. Our room had real wow factor on arrival and maids maintained it throughout our stay. Breakfast excellent and prices in the lovely bar good. Overall great stay and would be the only hotel we’d use if we come back again.
Everything absolutely brilliant. Staff helpful, attentive and knowledgeable. All areas of the hotel super clean and well appointed. Our room had real wow factor on arrival and maids maintained it throughout our stay. Breakfast excellent and prices in the lovely bar good. Overall great stay and would be the only hotel we’d use if we come back again.
10
Sandra
May 9, 2025
·
Stayed 1 night
One of the best hotels I’ve ever stayed at. I could not recommend this place enough. The location is fantastic, just a few minutes walking distance to Krupówki (street with various stores and restaurants). The hotel overall was very clean, very new. We only stayed for one night and regret not staying longer. Staff was wonderful, food at Halva restaurant was fantastic, breakfast buffet had everything you could possibly want. We cannot wait to come back next time.
One of the best hotels I’ve ever stayed at. I could not recommend this place enough. The location is fantastic, just a few minutes walking distance to Krupówki (street with various stores and restaurants). The hotel overall was very clean, very new. We only stayed for one night and regret not staying longer. Staff was wonderful, food at Halva restaurant was fantastic, breakfast buffet had everything you could possibly want. We cannot wait to come back next time.
10
Aimee
Sep 18, 2024
·
Stayed 4 nights
Lovely hotel. Great location. Clean and tidy. Lovely spa. Air con was the only negative, very loud - sounded broken which meant the rooms got very hot. But still 5 star over all
Lovely hotel. Great location. Clean and tidy. Lovely spa. Air con was the only negative, very loud - sounded broken which meant the rooms got very hot. But still 5 star over all
8
Regina
Jul 5, 2025
·
Stayed 2 nights
Front desk staff and concierge are very nice and helpful. Housekeeping is excellent, kind and the rooms and bedding are clean :) The restaurant on location is why u removed a star. The food made me ill. There are a couple of great places around the corner.
Front desk staff and concierge are very nice and helpful. Housekeeping is excellent, kind and the rooms and bedding are clean :) The restaurant on location is why u removed a star. The food made me ill. There are a couple of great places around the corner.
8
Markus
Sep 11, 2024
·
Stayed 2 nights
Sehr gute Unterkunft mit einer sehr zentralen Lage. Alle Hotspots sind zu Fuß gut zu erreichen. Großzügige und sehr saubere Zimmer. Personal maximal hilfsbereit und sehr zuvorkommend. Guter SPA Bereich mit unterschiedlichen Anwendungen. Einziger Kritikpunkt ist der Whirlpool im Wellness Bereich. Dort fehlte ein Gitter an der Ansaugdüse. Ich hatte Probleme meine Fuß da wieder rauszuziehen.
Sehr gute Unterkunft mit einer sehr zentralen Lage. Alle Hotspots sind zu Fuß gut zu erreichen. Großzügige und sehr saubere Zimmer. Personal maximal hilfsbereit und sehr zuvorkommend. Guter SPA Bereich mit unterschiedlichen Anwendungen. Einziger Kritikpunkt ist der Whirlpool im Wellness Bereich. Dort fehlte ein Gitter an der Ansaugdüse. Ich hatte Probleme meine Fuß da wieder rauszuziehen.
10
Jason
Mar 17, 2024
·
Stayed 1 night
All staff members were great and room was very clean. The duf duf was amazing, with tons of babes I was chatting up all night.
All staff members were great and room was very clean. The duf duf was amazing, with tons of babes I was chatting up all night.
10
Jedrzej
Aug 24, 2025
·
Stayed 2 nights
Very nice hotel, very clean with nice staff.
Very nice hotel, very clean with nice staff.
10
Natalia
Jan 21, 2026
·
Stayed 3 nights
Clean room, great staff
Clean room, great staff
10
Lee
Nov 23, 2023
·
Stayed 2 nights
Clean, comfortable, great selection of food for breakfast and excellent facilities. Central location and free parking.
Clean, comfortable, great selection of food for breakfast and excellent facilities. Central location and free parking.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are comfortable and warmly styled, with some suites offering mountain views. Recurring complaints note some rooms are small or dark with thin walls, small or dated showers, occasional A/C issues, and unreliable Wi‑Fi; pillows can feel flat.
Related guest reviews
10
Paul
Sep 12, 2025
·
Stayed 2 nights
All good. Wifi awful
All good. Wifi awful
10
Matthew
Mar 27, 2025
·
Stayed 1 night
Mid-March stay. Grand Aires Suite. Perfect room. Not a single complaint. We were very happy with all services and amenities. Wonderful property in a fantastic location. We fell in love with the place.
Mid-March stay. Grand Aires Suite. Perfect room. Not a single complaint. We were very happy with all services and amenities. Wonderful property in a fantastic location. We fell in love with the place.
8
Beata
Jun 29, 2023
·
Stayed 4 nights
Mycket bra hotell med fantastiskt SPA och restaurang. Tyvärr fungerade inte aircondition och nycklar fick vi byta 2 gånger 😫
Mycket bra hotell med fantastiskt SPA och restaurang. Tyvärr fungerade inte aircondition och nycklar fick vi byta 2 gånger 😫
8
Shaily
Dec 30, 2025
·
Stayed 2 nights
The room was too small, no place to put the suitcases. We got twin beds, although we asked for double bed. All the rest was amazing
The room was too small, no place to put the suitcases. We got twin beds, although we asked for double bed. All the rest was amazing
10
Stella
Nov 2, 2025
·
Stayed 2 nights
Rooms were excellent
Rooms were excellent
8
Maciej
Jul 17, 2024
·
Stayed 3 nights
Good location, nice facilities and friendly stuff. On the cons side, it is time to update the outdated and very narrow shower cabins. A bit disappointed to see a 5-star hotel using such low class shower cabins that you find in the basement bathroom in the budget rental apartments.
Good location, nice facilities and friendly stuff. On the cons side, it is time to update the outdated and very narrow shower cabins. A bit disappointed to see a 5-star hotel using such low class shower cabins that you find in the basement bathroom in the budget rental apartments.
10
Klaudia
May 8, 2025
·
Stayed 2 nights
Beautiful hotel in the heart of Zakopane, just a few steps away from Krupowki (the main strip). The staff were all amazing - special thanks to Pani Agata working in the breakfast area and all guys at the reception for their lovely smiles and great local recommendations. The SPA area was great - 2 outdoor jacuzzis, multiple different sauna types, a small pool. We were lucky enough to have it all to ourselves as it was low season. However, I can imagine it getting very busy in high season. The breakfast buffet exceeded all expectations - variety of options and great quality. We did struggle with lots of noise the first night coming from a large group all the way until midnight - however, this can happen anywhere. Internet connect wasn’t great either - cutting in and out but personally we didn’t need to use internet much so not a hinderance. We would definitely consider coming back! Thank you :)
Beautiful hotel in the heart of Zakopane, just a few steps away from Krupowki (the main strip). The staff were all amazing - special thanks to Pani Agata working in the breakfast area and all guys at the reception for their lovely smiles and great local recommendations. The SPA area was great - 2 outdoor jacuzzis, multiple different sauna types, a small pool. We were lucky enough to have it all to ourselves as it was low season. However, I can imagine it getting very busy in high season. The breakfast buffet exceeded all expectations - variety of options and great quality. We did struggle with lots of noise the first night coming from a large group all the way until midnight - however, this can happen anywhere. Internet connect wasn’t great either - cutting in and out but personally we didn’t need to use internet much so not a hinderance. We would definitely consider coming back! Thank you :)
8
Thomas
May 8, 2025
·
Stayed 2 nights
Amazing hotel! The staff were all lovely and the spa was excellent. The walls are a bit thin and there was a lot of noise from other rooms and the corridors.
Amazing hotel! The staff were all lovely and the spa was excellent. The walls are a bit thin and there was a lot of noise from other rooms and the corridors.
8
Krzysztof (Chris)
Aug 23, 2025
·
Stayed 4 nights
We’ve stayed at many five-star resorts, and this one fell just a little short of expectations. The location is excellent, but a few areas could be improved. The gym doesn’t quite match the standard of the property, breakfast can feel overwhelming on busy mornings with not enough staff, and the rooms are on the darker side with only showers, small closets, and no iron/ironing board unless requested. On the positive side, the kids club was fantastic staff were warm, attentive, and really cared about creating a great experience. We also appreciated the thoughtful welcome card, snacks, and wine as part of the Expedia VIP perks. However, there was no room upgrade offered. Overall, the location is absolutely amazing, with everything within walking distance, and there are definitely some standout touches. With a few adjustments, this resort could truly deliver on its five-star promise.
We’ve stayed at many five-star resorts, and this one fell just a little short of expectations. The location is excellent, but a few areas could be improved. The gym doesn’t quite match the standard of the property, breakfast can feel overwhelming on busy mornings with not enough staff, and the rooms are on the darker side with only showers, small closets, and no iron/ironing board unless requested. On the positive side, the kids club was fantastic staff were warm, attentive, and really cared about creating a great experience. We also appreciated the thoughtful welcome card, snacks, and wine as part of the Expedia VIP perks. However, there was no room upgrade offered. Overall, the location is absolutely amazing, with everything within walking distance, and there are definitely some standout touches. With a few adjustments, this resort could truly deliver on its five-star promise.
10
Casey
Oct 2, 2023
·
Stayed 2 nights
The hotel is in a fantastic location, just off the main street so it's quiet. The breakfast is the best variety I have ever had at a hotel, and delicious. Rooms are very nice, comfy bed, air conditioned, and my only complaint is they use the flat pillows instead of nice fluffy ones. The pool, sauna and cold plunge were all wonderful. The jacuzzi's however, were lukewarm and barely warmer than the pool. Overall, it's a great hotel and I only really had two things I wish they would do differently.
The hotel is in a fantastic location, just off the main street so it's quiet. The breakfast is the best variety I have ever had at a hotel, and delicious. Rooms are very nice, comfy bed, air conditioned, and my only complaint is they use the flat pillows instead of nice fluffy ones. The pool, sauna and cold plunge were all wonderful. The jacuzzi's however, were lukewarm and barely warmer than the pool. Overall, it's a great hotel and I only really had two things I wish they would do differently.
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AI-generated summary based on recent guest reviews
Service
Service is widely described as warm, attentive and proactive, with standout concierge support and smooth check-in. A few guests reported lapses such as slow responses, limited intervention with noise, or VIP perks not recognized.
Related guest reviews
10
Ursula
Jun 24, 2025
·
Stayed 2 nights
Everything about the Aries was fantastic. From the time we checked in, and checked out. Very personal and professional check in not like any other. The exemplary service was prompt every time and with a greating a smile. Most everything is in close proximity to the Aries. There is so much to say about this amazing place. We will return for sure. Thank you‼️
Everything about the Aries was fantastic. From the time we checked in, and checked out. Very personal and professional check in not like any other. The exemplary service was prompt every time and with a greating a smile. Most everything is in close proximity to the Aries. There is so much to say about this amazing place. We will return for sure. Thank you‼️
10
Phil
Feb 5, 2026
·
Stayed 3 nights
Everything absolutely brilliant. Staff helpful, attentive and knowledgeable. All areas of the hotel super clean and well appointed. Our room had real wow factor on arrival and maids maintained it throughout our stay. Breakfast excellent and prices in the lovely bar good. Overall great stay and would be the only hotel we’d use if we come back again.
Everything absolutely brilliant. Staff helpful, attentive and knowledgeable. All areas of the hotel super clean and well appointed. Our room had real wow factor on arrival and maids maintained it throughout our stay. Breakfast excellent and prices in the lovely bar good. Overall great stay and would be the only hotel we’d use if we come back again.
10
Paul
Jul 20, 2025
·
Stayed 3 nights
The moment you step in, you feel you are in a five star property. The decor, the surrounding were top notch. The Concierge was extremely helpful and made excellent recommendations for our hiking activities.
The moment you step in, you feel you are in a five star property. The decor, the surrounding were top notch. The Concierge was extremely helpful and made excellent recommendations for our hiking activities.
8
Andrew
Jun 16, 2024
·
Stayed 3 nights
Saturday wading, from 2am to 4am big party outside front door on parking lot below my room, very noisy no one from hotel staff intervened
Saturday wading, from 2am to 4am big party outside front door on parking lot below my room, very noisy no one from hotel staff intervened
6
Karolina
Mar 10, 2024
·
Stayed 1 night
Overall the hotel was as advertised and well located. The breakfast was cold and the hotel did not honour Expedia VIP status, the staff did not offer or acknowledge room upgrade, bottle of wine or late check out. In fact we weren’t even asked or informed that those services are not available. Given the exclusivity and star rating of the hotel we were expecting better service.
Overall the hotel was as advertised and well located. The breakfast was cold and the hotel did not honour Expedia VIP status, the staff did not offer or acknowledge room upgrade, bottle of wine or late check out. In fact we weren’t even asked or informed that those services are not available. Given the exclusivity and star rating of the hotel we were expecting better service.
10
David
Jan 14, 2025
·
Stayed 4 nights
Such a lovely hotel with staff to match. Would definitely recommend and will certainly return.
Such a lovely hotel with staff to match. Would definitely recommend and will certainly return.
10
Sandra
Jun 8, 2024
·
Stayed 2 nights
The staff was so responsive and went out of their way to make sure our stay was perfect. The facilities, restaurant and room were awesome.
The staff was so responsive and went out of their way to make sure our stay was perfect. The facilities, restaurant and room were awesome.
10
Paula
Jul 18, 2025
·
Stayed 4 nights
The location of this hotel was excellent. The staff went above and beyond and was very pleasant. The breakfast options were fantastic. Kids area and activities were enjoyed by our 7 year old. Would definitely stay again!
The location of this hotel was excellent. The staff went above and beyond and was very pleasant. The breakfast options were fantastic. Kids area and activities were enjoyed by our 7 year old. Would definitely stay again!
8
ANDRE
Nov 21, 2024
·
Stayed 5 nights
We got delayed 1 day due to flights, airport shutdown etc and I understand that's not hotels fault but when we got in i mentioned at the check in that we had 2 rooms we paid from the day before and if there is any way we can ger refund or any upgrades since we paid close to $400 dollars for nothing. The gentleman at the desk told me since we booked through 3rd party ( Expedia) there is nothing he can do but we get a bottle of wine in our rooms. Which i found out was done by Expedia due to our VIP program not the hotel. This was our 2nd stay at Aries but I'm guessing probably last one. I mentioned to the persons that was checking us on that we called them 6 times the day before and emailed to notify of the issues we're having with the flights but unfortunately nobody ever answer the phone or responded back to the email. Very disappointing.
We got delayed 1 day due to flights, airport shutdown etc and I understand that's not hotels fault but when we got in i mentioned at the check in that we had 2 rooms we paid from the day before and if there is any way we can ger refund or any upgrades since we paid close to $400 dollars for nothing. The gentleman at the desk told me since we booked through 3rd party ( Expedia) there is nothing he can do but we get a bottle of wine in our rooms. Which i found out was done by Expedia due to our VIP program not the hotel. This was our 2nd stay at Aries but I'm guessing probably last one. I mentioned to the persons that was checking us on that we called them 6 times the day before and emailed to notify of the issues we're having with the flights but unfortunately nobody ever answer the phone or responded back to the email. Very disappointing.
8
Krzysztof (Chris)
Aug 23, 2025
·
Stayed 4 nights
We’ve stayed at many five-star resorts, and this one fell just a little short of expectations. The location is excellent, but a few areas could be improved. The gym doesn’t quite match the standard of the property, breakfast can feel overwhelming on busy mornings with not enough staff, and the rooms are on the darker side with only showers, small closets, and no iron/ironing board unless requested. On the positive side, the kids club was fantastic staff were warm, attentive, and really cared about creating a great experience. We also appreciated the thoughtful welcome card, snacks, and wine as part of the Expedia VIP perks. However, there was no room upgrade offered. Overall, the location is absolutely amazing, with everything within walking distance, and there are definitely some standout touches. With a few adjustments, this resort could truly deliver on its five-star promise.
We’ve stayed at many five-star resorts, and this one fell just a little short of expectations. The location is excellent, but a few areas could be improved. The gym doesn’t quite match the standard of the property, breakfast can feel overwhelming on busy mornings with not enough staff, and the rooms are on the darker side with only showers, small closets, and no iron/ironing board unless requested. On the positive side, the kids club was fantastic staff were warm, attentive, and really cared about creating a great experience. We also appreciated the thoughtful welcome card, snacks, and wine as part of the Expedia VIP perks. However, there was no room upgrade offered. Overall, the location is absolutely amazing, with everything within walking distance, and there are definitely some standout touches. With a few adjustments, this resort could truly deliver on its five-star promise.
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AI-generated summary based on recent guest reviews
Location
Exceptionally central—just off Krupówki and walkable to shops, restaurants and attractions—yet some areas feel quiet. Guests also highlight easy access to nearby sights and trails.
Related guest reviews
10
diana
Jul 29, 2025
·
Stayed 4 nights
Really lovely hotel, very short walk to Krupowski St, restaurants etc. Rooms lovely & comfy. Breakfast great.Restaurant is good also. Staff lovely & efficient especially Mateusz Topoʻr , thank you. Pool, jacuzzi,steam rooms fabulous, our friends had children ,playroom/Lego room was rated Excellent by them ! No complaints at all !
Really lovely hotel, very short walk to Krupowski St, restaurants etc. Rooms lovely & comfy. Breakfast great.Restaurant is good also. Staff lovely & efficient especially Mateusz Topoʻr , thank you. Pool, jacuzzi,steam rooms fabulous, our friends had children ,playroom/Lego room was rated Excellent by them ! No complaints at all !
10
Ewa
Oct 2, 2024
·
Stayed 3 nights
Ein unvergesslicher Aufenthalt. Das Hotel ist eins der Besten, die ich im Leben besuchen durfte. Die Innenarchitektur ist sehr still- und geschmackvoll. Der Spabereich begeistert mit Ruhe und entspannender Atmosphäre. Es gibt phantastisches Frühstück im Restaurant Halka. Die Umgebung ist sehr schön. Krupowki, Gubalowka, Tatrzanskie Museum befinden sich in der Nähe und sind zu Fuß erreichbar. Man kann auch auf eine schnelle Weise per Bus Kuznice erreichen. Aus dem Hotel sieht man Giewont. Zimmer sind geräumig. Betten sind sehr bequem.
Ein unvergesslicher Aufenthalt. Das Hotel ist eins der Besten, die ich im Leben besuchen durfte. Die Innenarchitektur ist sehr still- und geschmackvoll. Der Spabereich begeistert mit Ruhe und entspannender Atmosphäre. Es gibt phantastisches Frühstück im Restaurant Halka. Die Umgebung ist sehr schön. Krupowki, Gubalowka, Tatrzanskie Museum befinden sich in der Nähe und sind zu Fuß erreichbar. Man kann auch auf eine schnelle Weise per Bus Kuznice erreichen. Aus dem Hotel sieht man Giewont. Zimmer sind geräumig. Betten sind sehr bequem.
10
Anna
May 9, 2025
·
Stayed 6 nights
Excellent hotel conveniently located, very close to the beautiful Krupowki street. Excellent staff (reception and dining/breakfast area ), very friendly and helpful. Fantastic breakfast.
Excellent hotel conveniently located, very close to the beautiful Krupowki street. Excellent staff (reception and dining/breakfast area ), very friendly and helpful. Fantastic breakfast.
10
ANDRE
Nov 13, 2023
·
Stayed 3 nights
Great location, we enjoyed everything about the hotel.
Great location, we enjoyed everything about the hotel.
10
Marcin
Sep 16, 2023
·
Stayed 1 night
Location, location,location...
Location, location,location...
10
Hannah
Jan 30, 2023
·
Stayed 3 nights
I had read and heard that this was the best hotel in the area and was so happy I booked here. Incredible location, literally a minutes walk to the Main Street. The pool and outdoor jacuzzi were amazing to come back to after a day of skiing/exploring. Not to mention the sauna and steam/salt rooms. The hotel spa was very good - professional and probably one of the best massages I’ve had. Concierge was so helpful in booking us a trip to Slovakia and informing us on where best to ski. I definitely recommend to stay here. I’ll be back!
I had read and heard that this was the best hotel in the area and was so happy I booked here. Incredible location, literally a minutes walk to the Main Street. The pool and outdoor jacuzzi were amazing to come back to after a day of skiing/exploring. Not to mention the sauna and steam/salt rooms. The hotel spa was very good - professional and probably one of the best massages I’ve had. Concierge was so helpful in booking us a trip to Slovakia and informing us on where best to ski. I definitely recommend to stay here. I’ll be back!
10
Izabela
Jul 10, 2025
·
Stayed 2 nights
Great place, excellent service. Near all attractions but still peaceful.
Great place, excellent service. Near all attractions but still peaceful.
10
Christine
Aug 3, 2025
·
Stayed 2 nights
Absolutely amazing location, amenities, breakfast restaurant, evening restaurant. Helpful staff. We stayed at two Aires hotels on this vacation. Both exceeded expectations.
Absolutely amazing location, amenities, breakfast restaurant, evening restaurant. Helpful staff. We stayed at two Aires hotels on this vacation. Both exceeded expectations.
10
Alex
Nov 26, 2024
·
Stayed 4 nights
Top Lage , schöne Ambiente einfach empfehlenswert
Top Lage , schöne Ambiente einfach empfehlenswert
10
Ross
Feb 21, 2024
·
Stayed 5 nights
Excellent hotel in the centre of Zakopane we thoroughly enjoyed our 5 night stay here
Excellent hotel in the centre of Zakopane we thoroughly enjoyed our 5 night stay here
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised for its breadth and quality, and the on-site Halka restaurant receives strong reviews. A few guests mention inconsistent dishes or one-off food illness, and breakfast can feel crowded at peak times.
Related guest reviews
10
Phil
Feb 5, 2026
·
Stayed 3 nights
Everything absolutely brilliant. Staff helpful, attentive and knowledgeable. All areas of the hotel super clean and well appointed. Our room had real wow factor on arrival and maids maintained it throughout our stay. Breakfast excellent and prices in the lovely bar good. Overall great stay and would be the only hotel we’d use if we come back again.
Everything absolutely brilliant. Staff helpful, attentive and knowledgeable. All areas of the hotel super clean and well appointed. Our room had real wow factor on arrival and maids maintained it throughout our stay. Breakfast excellent and prices in the lovely bar good. Overall great stay and would be the only hotel we’d use if we come back again.
10
Robert
Mar 21, 2022
·
Stayed 2 nights
Resteuracja Halka pierwsza klasa, prawie każde wino można zamówić na lampki co nie zdarza się często. Na śniadanie wybór jeden z lepszych jaki widziałem wszystko świeże i smaczne.
Resteuracja Halka pierwsza klasa, prawie każde wino można zamówić na lampki co nie zdarza się często. Na śniadanie wybór jeden z lepszych jaki widziałem wszystko świeże i smaczne.
10
Sandra
May 9, 2025
·
Stayed 1 night
One of the best hotels I’ve ever stayed at. I could not recommend this place enough. The location is fantastic, just a few minutes walking distance to Krupówki (street with various stores and restaurants). The hotel overall was very clean, very new. We only stayed for one night and regret not staying longer. Staff was wonderful, food at Halva restaurant was fantastic, breakfast buffet had everything you could possibly want. We cannot wait to come back next time.
One of the best hotels I’ve ever stayed at. I could not recommend this place enough. The location is fantastic, just a few minutes walking distance to Krupówki (street with various stores and restaurants). The hotel overall was very clean, very new. We only stayed for one night and regret not staying longer. Staff was wonderful, food at Halva restaurant was fantastic, breakfast buffet had everything you could possibly want. We cannot wait to come back next time.
8
conny
Jul 31, 2024
·
Stayed 1 night
Trevlig frukost (men dom kunde ej göra hollandaise) fast dom hade det på menyn.. fick flytande smör typ. Spa är okej men högljutt både av barn och amerikanska turister så svårt att koppla av, personalen sa inte till heller . Hotellet i övrigt är fint o bra läge
Trevlig frukost (men dom kunde ej göra hollandaise) fast dom hade det på menyn.. fick flytande smör typ. Spa är okej men högljutt både av barn och amerikanska turister så svårt att koppla av, personalen sa inte till heller . Hotellet i övrigt är fint o bra läge
10
Anna
May 9, 2025
·
Stayed 6 nights
Excellent hotel conveniently located, very close to the beautiful Krupowki street. Excellent staff (reception and dining/breakfast area ), very friendly and helpful. Fantastic breakfast.
Excellent hotel conveniently located, very close to the beautiful Krupowki street. Excellent staff (reception and dining/breakfast area ), very friendly and helpful. Fantastic breakfast.
10
Joanna
Aug 1, 2024
·
Stayed 3 nights
Stylish, excellent facilities, delicious food with fantastic selection, friendly and helpful staff, couldn’t fault it. Would highly recommend it and will certainly stay there again.
Stylish, excellent facilities, delicious food with fantastic selection, friendly and helpful staff, couldn’t fault it. Would highly recommend it and will certainly stay there again.
10
Evi
Jul 29, 2025
·
Stayed 1 night
Εξαιρετικό πρωινό. Ποιότητα παρεχόμενων υπηρεσιών. Σπα με πάρα πολλές επιλογές.
Εξαιρετικό πρωινό. Ποιότητα παρεχόμενων υπηρεσιών. Σπα με πάρα πολλές επιλογές.
8
Regina
Jul 5, 2025
·
Stayed 2 nights
Front desk staff and concierge are very nice and helpful. Housekeeping is excellent, kind and the rooms and bedding are clean :) The restaurant on location is why u removed a star. The food made me ill. There are a couple of great places around the corner.
Front desk staff and concierge are very nice and helpful. Housekeeping is excellent, kind and the rooms and bedding are clean :) The restaurant on location is why u removed a star. The food made me ill. There are a couple of great places around the corner.
8
Krzysztof (Chris)
Aug 23, 2025
·
Stayed 4 nights
We’ve stayed at many five-star resorts, and this one fell just a little short of expectations. The location is excellent, but a few areas could be improved. The gym doesn’t quite match the standard of the property, breakfast can feel overwhelming on busy mornings with not enough staff, and the rooms are on the darker side with only showers, small closets, and no iron/ironing board unless requested. On the positive side, the kids club was fantastic staff were warm, attentive, and really cared about creating a great experience. We also appreciated the thoughtful welcome card, snacks, and wine as part of the Expedia VIP perks. However, there was no room upgrade offered. Overall, the location is absolutely amazing, with everything within walking distance, and there are definitely some standout touches. With a few adjustments, this resort could truly deliver on its five-star promise.
We’ve stayed at many five-star resorts, and this one fell just a little short of expectations. The location is excellent, but a few areas could be improved. The gym doesn’t quite match the standard of the property, breakfast can feel overwhelming on busy mornings with not enough staff, and the rooms are on the darker side with only showers, small closets, and no iron/ironing board unless requested. On the positive side, the kids club was fantastic staff were warm, attentive, and really cared about creating a great experience. We also appreciated the thoughtful welcome card, snacks, and wine as part of the Expedia VIP perks. However, there was no room upgrade offered. Overall, the location is absolutely amazing, with everything within walking distance, and there are definitely some standout touches. With a few adjustments, this resort could truly deliver on its five-star promise.
10
Clara
Jul 21, 2024
·
Stayed 7 nights
We had a fantastic week-long stay at Hotel Aries. Our room was nice and spacious with all the amenities one needs. The breakfast had a wide spread of choices and sometimes included Champaign. Mid-way through our stay, we came back to our room and found a complimentary bottle of white wine chilled in a bucket, the next day we were surprised again with a nice plate of fruit mid-afternoon. We had to check out early in the morning, so the front desk staff made sure to have a cab waiting for us right on time and prepared two lunch boxes for us along with water and coffee to go. Hotel Aries exceeded our expectations in so many ways, and we look forward to coming back again.
We had a fantastic week-long stay at Hotel Aries. Our room was nice and spacious with all the amenities one needs. The breakfast had a wide spread of choices and sometimes included Champaign. Mid-way through our stay, we came back to our room and found a complimentary bottle of white wine chilled in a bucket, the next day we were surprised again with a nice plate of fruit mid-afternoon. We had to check out early in the morning, so the front desk staff made sure to have a cab waiting for us right on time and prepared two lunch boxes for us along with water and coffee to go. Hotel Aries exceeded our expectations in so many ways, and we look forward to coming back again.
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AI-generated summary based on recent guest reviews
10
Robert G.
Sep 7, 2026
·
Stayed 3 nights
I had high expectations before the stay and I have to say this hotel exceeded my hopes for a premium experience. The beds were very comfortable and the family chalet room we chose was perfect for our needs. We would definitely stay there again!
I had high expectations before the stay and I have to say this hotel exceeded my hopes for a premium experience. The beds were very comfortable and the family chalet room we chose was perfect for our needs. We would definitely stay there again!
10
Cecilia
Aug 20, 2026
·
Stayed 2 nights
Great stay, delicious breakfast with so many options, loved the pool and outdoor spa.
Great stay, delicious breakfast with so many options, loved the pool and outdoor spa.
10
Harry
Jul 30, 2026
·
Stayed 3 nights
Great Place and the Spa is Amazing
Great Place and the Spa is Amazing
10
Mike
Jul 24, 2026
·
Stayed 4 nights
11 of 10! VERY pleased with all. Welcoming and genial staff. Comfortable and quiet room. Super pool, jacuzzi, and saunas were really great. Five stars breakfast and fine restaurant. Secure parking very handy. Hotel is close, yet sheltered, from the main street, in an ideal location. My wife was very happy! I found the price to be very good for all we enjoyed on this, our second stay. Will return again!
11 of 10! VERY pleased with all. Welcoming and genial staff. Comfortable and quiet room. Super pool, jacuzzi, and saunas were really great. Five stars breakfast and fine restaurant. Secure parking very handy. Hotel is close, yet sheltered, from the main street, in an ideal location. My wife was very happy! I found the price to be very good for all we enjoyed on this, our second stay. Will return again!
10
Jonas
Jul 17, 2026
·
Stayed 4 nights
Amazing hotel. We really enjoyed our stay in the family room. From the check in process where you feel more than just a guest, to a really nice and cozy room, to the nice restaurant (both for breakfast and dinner) to the staff that made our stay something special. We will return.
Amazing hotel. We really enjoyed our stay in the family room. From the check in process where you feel more than just a guest, to a really nice and cozy room, to the nice restaurant (both for breakfast and dinner) to the staff that made our stay something special. We will return.
FAQs about Aries Hotel & SPA Zakopane
Is parking available at the property?
Yes, parking is available on-site. It is free but limited, and no reservation is required.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.
Are pets allowed at the hotel?
Yes, pets are allowed, specifically dogs. There is a pet fee of PLN 120 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in time starts at 3:00 PM and ends at 11:59 PM. Check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request.
Is there an airport shuttle service available?
Yes, airport shuttle services are available for an additional fee. Guests must contact the property 48 hours prior to arrival to arrange the transfer.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility should be confirmed with the hotel prior to arrival.
Where is the hotel located in relation to key landmarks?
The hotel is located in Zakopane, near a train station and close to Krupowki Street and the Tatra Museum. It is also in proximity to outdoor activities like hiking and skiing.
Does the hotel have a swimming pool?
Yes, there is an indoor swimming pool available for guests. The operational hours and seasonal availability can be confirmed with the hotel.
What are the hotel's policies for guests staying with children?
Children are allowed at the property. The minimum age for children to stay for free is not specified, so it is recommended to contact the hotel for specific details.
What are the policies regarding extra beds and cribs?
The hotel offers rollaway beds for a fee of PLN 220 per night. Availability and confirmation for extra beds should be requested in advance.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-08: 290.6294419138183USD
- 2026-10-09: 367.74579653137204USD
- 2026-10-10: 380.9218610628662USD
- 2026-10-11: 237.62068339544675USD
- 2026-10-12: 232.68644545916746USD
- 2026-10-13: 230.17114659082029USD
- 2026-10-14: 315.90884507080074USD
- 2026-10-15: 229.66002887860105USD
- 2026-10-16: 369.75733731701655USD
- 2026-10-17: 386.1671888272705USD
- 2026-10-18: 235.96740252850338USD
- 2026-10-19: 240.90011719262694USD
- 2026-10-20: 249.58713291192623USD
- 2026-10-21: 305.268498100708USD
- 2026-10-22: 243.16111518804928USD
- 2026-10-23: 399.51683792285155USD
- 2026-10-24: 399.51683792285155USD
- 2026-10-25: 187.16980690411376USD
- 2026-10-26: 284.93026462408443USD
- 2026-10-27: 181.03208127227782USD
- 2026-10-28: 222.80123070831297USD
- 2026-10-29: 181.03208127227782USD
- 2026-10-30: 356.6767083533935USD
- 2026-10-31: 348.10866190100097USD
- 2026-11-01: 170.32205743762205USD
- 2026-11-02: 174.60606354840087USD
- 2026-11-03: 174.60606354840087USD
- 2026-11-04: 170.32205743762205USD
- 2026-11-05: 170.32205743762205USD
- 2026-11-06: 244.22131260845944USD
- 2026-11-07: 244.22131260845944USD
- 2026-11-08: 185.32692144232175USD
- 2026-11-09: 181.03208127227782USD
- 2026-11-10: 181.03208127227782USD
- 2026-11-11: 265.65221145245357USD
- 2026-11-12: 272.0782120609131USD
- 2026-11-13: 272.0782120609131USD
- 2026-11-14: 271.55894740997314USD
- 2026-11-15: 170.32205743762205USD
- 2026-11-16: 182.11391258038327USD
- 2026-11-17: 182.11391258038327USD
- 2026-11-18: 183.17409288537596USD
- 2026-11-19: 186.38710174731443USD
- 2026-11-20: 251.71832758117674USD
- 2026-11-21: 256.0131677512207USD
- 2026-11-22: 194.273834776062USD
- 2026-11-23: 188.59961176501463USD
- 2026-11-24: 195.62586717993162USD
- 2026-11-25: 193.23201931402585USD
- 2026-11-26: 194.273834776062USD
- 2026-11-27: 260.62277756414795USD
- 2026-11-28: 260.62277756414795USD
- 2026-11-29: 193.23201931402585USD
- 2026-11-30: 194.273834776062USD
- 2026-12-01: 189.767396699707USD
- 2026-12-02: 193.23201931402585USD
- 2026-12-03: 283.0701952831421USD
- 2026-12-04: 344.19943208679194USD
- 2026-12-05: 350.44885293310546USD
- 2026-12-06: 215.715807295166USD
- 2026-12-07: 212.06863163800048USD
- 2026-12-08: 218.40903804364012USD
Check-in time starts at16:00Check-in time ends at23:59Check-out time ends at11:00
Check-in must be done by someone who is at least 18 years old.
Age Requirements
Minimum age to check in is 18 years old
Pets
Service animals are allowed;Service animals are exempt from fees/restrictions;Only dogs are allowed;Pets allowed;Pet fee: PLN 120 per pet, per night; Service animals are exempt from fees;
Front Desk Services
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; Rollaway bed fee: PLN 220.0 per night;
Dining
Enjoy Polish cuisine at HALKA, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: PLN 2.00 per person, per night
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service
Services
Business Center
Dry Cleaning
Babysitting / Child Services
Housekeeping
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Garden
Cycling
Horse Riding
Canoeing
Hiking
Pool Indoor
Pool (Indoor)
Outdoor Furniture
Terrace
Fitness Center (nearby)
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Massage
Spa & Wellness Centre
Breakfast in the Room
Allergy-Free Room Available
Family Room
Beach Sun Loungers
Wheelchair Accessible (Limited)
Parking
Parking
Airport shuttle
Free Parking
Electric Car charging station
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi