Is parking available at the hotel?

Yes, the hotel offers on-site parking, but it is limited and requires a reservation in advance. The cost for covered self-parking is PLN 80 per day.

What type of breakfast is offered and what are the serving hours?

The hotel offers a buffet breakfast, which is available for approximately PLN 110 for both adults and children. Specific serving hours are not mentioned.

Are pets allowed at the hotel?

Yes, the hotel allows pets with a fee of PLN 90 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 16:00 and check-out is at 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Is there an airport shuttle service available?

Yes, the hotel provides airport shuttle services. Details regarding pricing and how to arrange the transfer are not specified.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Specific details on bathrooms and pool access features are not provided.

Where is the hotel located in relation to key attractions?

The hotel is located in Zakopane, just 0.8 miles (1.3 km) from Krupówki Street and 1.2 miles (2 km) from the Wielka Krokiew ski jump. It is conveniently situated near various attractions and public transport options.

Does the hotel have a swimming pool?

Yes, the hotel features both indoor and outdoor swimming pools, including an outdoor heated pool. The operational hours and seasonal availability are not specified.

Hotel Aquarion Family & Friends Zakopane

Average nightly price at Hotel Aquarion Family & Friends - Destigo Hotels by month, last 12 months (USD)
Month	Average price
January	$244
February	$209
March	$155
April	$139
May	$140
June	$152
July	$181
August	$207
September	$170
October	$116
November	$122
December	$216

What guests think

At Hotel Aquarion Family & Friends - Destigo Hotels, travellers praise the convenient location near the station and Krupówki, the family‑friendly setting beside the Termy water park, consistently tasty breakfasts, and generally friendly, helpful staff.

Rooms are modern with comfortable beds, some quiet and with balconies or mountain views. Cleanliness is usually strong, but a few noted a carpet stain or limited housekeeping. Access to the adjacent aquapark and on-site parking typically cost extra, and a couple of service slip-ups (breakfast access confusion, key-card/room mix-up) were reported. Expect a convenient, family‑minded stay with easy spa access, but budget for extras.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Direct access to the adjacent Termy aquapark and on-site spa/saunas are highlights, with robes and towels provided; many guests enjoyed the pools. Parking is available but often described as expensive.

Related guest reviews

8

Alexander

May 24, 2023

·

Stayed 2 nights

Preis/Leistung 53€ pro DZ sehr gut, jetzt Richtung Sommer gehen die Preise jedoch rapide hoch. Sehr schön für Familien mit Kindern - direkter Zugang zum Aquapark Zakopane.

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10

Ole

Jul 29, 2024

·

Stayed 3 nights

Fint hotel med god morgenmad og god service. Hotellet ligger i forbindelse med et badeland, som vi mod betaling benyttede en enkelt dag. Der er direkte adgang fra hotellet. Hotellet ligger ca 1,5 km fra centrum.

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10

Theodore

Sep 12, 2023

·

Stayed 1 night

Everything was great except the parking fee was too high

10

Patrik

Jul 11, 2023

·

Stayed 2 nights

Our family had a great stay and we'll definitely be back in the future. Extra plus for the big kids room, restaurant and separate entrance to the thermal bath. On the improvement side we only felt that the gym can be more evolved.

10

denise

Oct 5, 2024

·

Stayed 2 nights

Free Sauna, Steam room, access to Termy Zakopienskie, comfy bed, clean room, robes/towels supplied, breakfast, lovely hotel staff, location close to bank ATM & PKP Rail Station, nice walk through town to a hiking trail.

10

Sau Man Jessica

Feb 20, 2025

·

Stayed 3 nights

It takes only ten minutes to walk to the city center, or to the public bus station to go to different attractions. The transportation is convenient. There is a supermarket and different restaurants nearby, and is just next to the water park, making it ideal for family stays.

10

Nikola

Mar 5, 2025

·

Stayed 1 night

Detta är en topp hotell. Bra sängar, bra mat, bra med parkering. Har man bara lite tid över så finns det ett helt spa intill hotellet

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10

Elzbieta

Jul 16, 2022

·

Stayed 2 nights

Absolutely stunning hotel, spoiled for choice of activities. Breakfast amazing with plenty option's suitable for everyone. Strongly recommend spa, Paulina was a star of it.

10

Tacjanna

Sep 27, 2024

·

Stayed 2 nights

Restful, charming, pleasant service Saunas and pools are excellent

10

Clare

Jul 15, 2024

·

Stayed 2 nights

Booked 2 nights stay at this hotel,great location, 10 minutes walk max up a slight hill from the railway station.Lovely room with balcony mountain view.Did'nt eat in as it has many eateries nearby.Its located next to the Termy Zakopane pools,where you have direct access level 2,you get a watch and this times you ,1 hour 39 zloty or can get unlimited for the day for more,added to your hotel account.Robes and towels for the swimming or spa.Complimentary water and hot drinks but mini bar payable.Very comfy beds,a/c.Stored bags after checking out in a room while waiting for our train to Krackow.Would recommend

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Cleanliness

Overall cleanliness and hygiene are praised, with rooms and bathrooms typically kept very clean. A few isolated exceptions noted a carpet stain and limited housekeeping during a multi-day stay.

Related guest reviews

4

Agnieszka

Jul 7, 2024

·

Stayed 4 nights

I thought I would check out the hotel as it was new and it was indeed modern and clean and the breakfast was good but that’s about it. We got a very small room with two single beds (the room was also prepared for 3 people for some reason) that were very narrow and so I was afraid I will tumble off while turning at night. The patio looked out on the trees (no mountain view) and offered no privacy. My parents got a better room with balcony and nice views but two days in someone walked into their room saying it’s their room (!). Apparently someone made a mistake at the reception but in all my years of travel I’ve never had some other guests entering my room! And shortly after my parents had to go to the reception because their key card was not working as a result. Finally, parking is charged at 80pln per car per day which is way above prices in the area (should be 20pln max). We parked nearby for 10pln per day per car. Overall, I’d definitely not stay again, I’d rather pay a little more and go back to a nearby hotel where you get value for money. Maybe it’s okay for 1 or 2 night stay but not for longer trips like ours.

10

Gert

Oct 28, 2025

·

Stayed 1 night

Fläck på mattan men annars väldigt fräscht och mycket trevlig personal!

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10

HARSITT

May 5, 2023

·

Stayed 2 nights

Very nice hotel & the staff. Rooms were clean. Property was well maintained. Plenty of choice for breakfast especially for vegetarians. Staff maintained cleanliness & hygiene. Receptionists were all very good & assisted with maps & guidance for local tourism

10

denise

Oct 5, 2024

·

Stayed 2 nights

Free Sauna, Steam room, access to Termy Zakopienskie, comfy bed, clean room, robes/towels supplied, breakfast, lovely hotel staff, location close to bank ATM & PKP Rail Station, nice walk through town to a hiking trail.

8

Lenka

Apr 18, 2022

·

Stayed 3 nights

Pokoje velmi malé, ale dostačující. Pokojová služba nefungovala. Během 4 denního pobytu uklízečka nepřišla ani jednou - nevyneseny koš. Velké negativu placené parkoviště 25 zlotych na den. Aquapark také nebyl v ceně pobytu, platí se 30 zl na 1 hodinu. Plus bylo stravování, snídaně byly famózní.

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8

kevin james

Jul 30, 2024

·

Stayed 4 nights

Good customer service at reception.clean.good price.

10

Marcin

Jul 7, 2022

·

Stayed 3 nights

Świetny hotel z przesympatyczną obsługą. Pokój bardzo czysty i funkcjonalny. Śniadania rewelacyjne, bardzo duzy wybór. Wszystko pyszne. Na pewno tam wrócimy. Gorąco polecam.

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8

Pawel

Mar 6, 2022

·

Stayed 1 night

przede wszystkim obsługa recepcji uwzględnia prośby pisane podczas rezerwacji (ale rezerwacja była w okresie o mniejszym natężeniu turystów), pracownicy mili, pomocni, śniadanie dobrej jakości, typowe dla tego typu obiektów i co najważniejsze nie nakładane przez obsługę podczas pandemii, tylko prawdziwy szwedzki stół. Pokoje wygodne, z balkonem i widokiem na Giewont, chociaż trochę małe i ciasne. Łazienka czysta. Do Krupówek można spokojnie dość pieszo.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern with comfortable beds, some quiet and with balconies or mountain views. Several guests found room sizes on the small side, especially for three people, and one noted limited patio privacy.

Related guest reviews

4

Agnieszka

Jul 7, 2024

·

Stayed 4 nights

I thought I would check out the hotel as it was new and it was indeed modern and clean and the breakfast was good but that’s about it. We got a very small room with two single beds (the room was also prepared for 3 people for some reason) that were very narrow and so I was afraid I will tumble off while turning at night. The patio looked out on the trees (no mountain view) and offered no privacy. My parents got a better room with balcony and nice views but two days in someone walked into their room saying it’s their room (!). Apparently someone made a mistake at the reception but in all my years of travel I’ve never had some other guests entering my room! And shortly after my parents had to go to the reception because their key card was not working as a result. Finally, parking is charged at 80pln per car per day which is way above prices in the area (should be 20pln max). We parked nearby for 10pln per day per car. Overall, I’d definitely not stay again, I’d rather pay a little more and go back to a nearby hotel where you get value for money. Maybe it’s okay for 1 or 2 night stay but not for longer trips like ours.

10

David

Mar 27, 2022

·

Stayed 1 night

Great staff, good room and the food is outstanding

10

Stefan

Sep 13, 2023

·

Stayed 1 night

Very nice hotel a bit outside of the city but walkable. Quiet room, comfortable bed.

10

Rafal

Jul 2, 2024

·

Stayed 2 nights

View from balcony is very nice and you can walk to Krupówk ,we enjoy that hotel

8

DOROTA

Jun 6, 2024

·

Stayed 2 nights

The room was very small for 3 people. No space to move around. Everything else was good, very nice staff, easy access to the thermal baths.

10

denise

Oct 5, 2024

·

Stayed 2 nights

Free Sauna, Steam room, access to Termy Zakopienskie, comfy bed, clean room, robes/towels supplied, breakfast, lovely hotel staff, location close to bank ATM & PKP Rail Station, nice walk through town to a hiking trail.

10

Nikola

Mar 5, 2025

·

Stayed 1 night

Detta är en topp hotell. Bra sängar, bra mat, bra med parkering. Har man bara lite tid över så finns det ett helt spa intill hotellet

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8

Pawel

Mar 6, 2022

·

Stayed 1 night

przede wszystkim obsługa recepcji uwzględnia prośby pisane podczas rezerwacji (ale rezerwacja była w okresie o mniejszym natężeniu turystów), pracownicy mili, pomocni, śniadanie dobrej jakości, typowe dla tego typu obiektów i co najważniejsze nie nakładane przez obsługę podczas pandemii, tylko prawdziwy szwedzki stół. Pokoje wygodne, z balkonem i widokiem na Giewont, chociaż trochę małe i ciasne. Łazienka czysta. Do Krupówek można spokojnie dość pieszo.

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10

Clare

Jul 15, 2024

·

Stayed 2 nights

Booked 2 nights stay at this hotel,great location, 10 minutes walk max up a slight hill from the railway station.Lovely room with balcony mountain view.Did'nt eat in as it has many eateries nearby.Its located next to the Termy Zakopane pools,where you have direct access level 2,you get a watch and this times you ,1 hour 39 zloty or can get unlimited for the day for more,added to your hotel account.Robes and towels for the swimming or spa.Complimentary water and hot drinks but mini bar payable.Very comfy beds,a/c.Stored bags after checking out in a room while waiting for our train to Krackow.Would recommend

10

Doris

Aug 25, 2025

·

Stayed 3 nights

Very nice room with comfortable bed. The included breakfast had a large variety and was very good. It’s only a 10 minute walk to the train station which is convenient for arrival and departure as well as the bus to morski oko. It’s about 20 minutes to the funicular and the walking street

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Service

Staff are frequently praised as friendly, helpful and professional at reception and throughout the stay. A few service lapses were reported, including confusion over breakfast inclusion and an isolated room/key mix-up.

Related guest reviews

4

Agnieszka

Jul 7, 2024

·

Stayed 4 nights

I thought I would check out the hotel as it was new and it was indeed modern and clean and the breakfast was good but that’s about it. We got a very small room with two single beds (the room was also prepared for 3 people for some reason) that were very narrow and so I was afraid I will tumble off while turning at night. The patio looked out on the trees (no mountain view) and offered no privacy. My parents got a better room with balcony and nice views but two days in someone walked into their room saying it’s their room (!). Apparently someone made a mistake at the reception but in all my years of travel I’ve never had some other guests entering my room! And shortly after my parents had to go to the reception because their key card was not working as a result. Finally, parking is charged at 80pln per car per day which is way above prices in the area (should be 20pln max). We parked nearby for 10pln per day per car. Overall, I’d definitely not stay again, I’d rather pay a little more and go back to a nearby hotel where you get value for money. Maybe it’s okay for 1 or 2 night stay but not for longer trips like ours.

10

Danny

Apr 23, 2023

·

Superhandig wanneer je ook naar het zwembad wil gaan.aardig personeel

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10

Cynthia

Mar 27, 2025

·

Stayed 2 nights

Had a perfect time, great customer service

10

KEVIN

Nov 13, 2023

·

Stayed 2 nights

Great property. Nice staff and great location

10

HARSITT

May 5, 2023

·

Stayed 2 nights

Very nice hotel & the staff. Rooms were clean. Property was well maintained. Plenty of choice for breakfast especially for vegetarians. Staff maintained cleanliness & hygiene. Receptionists were all very good & assisted with maps & guidance for local tourism

10

Anna

Jul 27, 2024

·

Stayed 3 nights

Great customer service and a beautiful hotel

8

kevin james

Jul 30, 2024

·

Stayed 4 nights

Good customer service at reception.clean.good price.

10

Carolina

May 6, 2024

·

Stayed 2 nights

This is our third visit and a favorite of our kids when we are in zakopane. We take full advantage of the attached water park each time. One thing that was different this visit is that our room reservation did not include breakfast. This caused confusion and and uncomfortable atmosphere when we did arrive at the restaurant for breakfast as we were questioned several times if we were aware that we had to pay additionally (we were, we were explained this at check in, and requested to have breakfast added for all in our party for both nights of stay). Still, we were stopped and questioned each morning at the restaurant. This should be handled better. Would definitely recommend double/triple checking your reservation to ensure this is included or calling the restaurant ahead to avoid confusion and embarrassment.

10

Diana

Jan 2, 2022

·

Stayed 3 nights

Wir fanden es wirklich angenehm im Aquarion! Service und Freundlichkeit der Mitarbeiter war 1A. Besonders in den Erinnerungen bleibt uns das Frühstück. Tolle Wanderwege in Nähe des Hotels& Stadtcentrum auch nebenbei.

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10

Elisabeth

Jul 10, 2024

·

Stayed 3 nights

Bra läge med närhet till busstationen och till centrum. Hjälpsam personal.

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AI-generated summary based on recent guest reviews

Location

Location is convenient for the train and bus stations and a walk to Krupówki, with supermarkets, restaurants and hiking access nearby. It sits next to Termy Zakopiańskie and slightly outside the center, but remains easily walkable.

Related guest reviews

10

Stefan

Sep 13, 2023

·

Stayed 1 night

Very nice hotel a bit outside of the city but walkable. Quiet room, comfortable bed.

10

KEVIN

Nov 13, 2023

·

Stayed 2 nights

Great property. Nice staff and great location

10

denise

Oct 5, 2024

·

Stayed 2 nights

Free Sauna, Steam room, access to Termy Zakopienskie, comfy bed, clean room, robes/towels supplied, breakfast, lovely hotel staff, location close to bank ATM & PKP Rail Station, nice walk through town to a hiking trail.

10

Andrew

Mar 13, 2023

·

Stayed 1 night

Great place to stay. Close to everything and good for kids too.

10

Sylwia

Sep 1, 2024

·

Stayed 3 nights

Steps from main train station. Next to Termy Zakopiańskie and about 15 min walk to Krupowki street. Amazing breakfast which was included in my price.

10

Sau Man Jessica

Feb 20, 2025

·

Stayed 3 nights

It takes only ten minutes to walk to the city center, or to the public bus station to go to different attractions. The transportation is convenient. There is a supermarket and different restaurants nearby, and is just next to the water park, making it ideal for family stays.

10

Diana

Jan 2, 2022

·

Stayed 3 nights

Wir fanden es wirklich angenehm im Aquarion! Service und Freundlichkeit der Mitarbeiter war 1A. Besonders in den Erinnerungen bleibt uns das Frühstück. Tolle Wanderwege in Nähe des Hotels& Stadtcentrum auch nebenbei.

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10

Elisabeth

Jul 10, 2024

·

Stayed 3 nights

Bra läge med närhet till busstationen och till centrum. Hjälpsam personal.

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10

Clare

Jul 15, 2024

·

Stayed 2 nights

Booked 2 nights stay at this hotel,great location, 10 minutes walk max up a slight hill from the railway station.Lovely room with balcony mountain view.Did'nt eat in as it has many eateries nearby.Its located next to the Termy Zakopane pools,where you have direct access level 2,you get a watch and this times you ,1 hour 39 zloty or can get unlimited for the day for more,added to your hotel account.Robes and towels for the swimming or spa.Complimentary water and hot drinks but mini bar payable.Very comfy beds,a/c.Stored bags after checking out in a room while waiting for our train to Krackow.Would recommend

10

Doris

Aug 25, 2025

·

Stayed 3 nights

Very nice room with comfortable bed. The included breakfast had a large variety and was very good. It’s only a 10 minute walk to the train station which is convenient for arrival and departure as well as the bus to morski oko. It’s about 20 minutes to the funicular and the walking street

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Dining

Breakfast is widely praised for quality and variety, often called amazing and with options for vegetarians. It is not always included in the rate, which led to some confusion at the restaurant for a few guests.

Related guest reviews

10

Nikola

Oct 1, 2023

·

Stayed 2 nights

Första gången i Zakopane. Hotellet ligger intill en stor badanlänging med varma bad och stor varren värld. Toppen. Fina rum, bra frukost Bra allt. Kommer att rekomendera.

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10

David

Mar 27, 2022

·

Stayed 1 night

Great staff, good room and the food is outstanding

8

Jozef

May 23, 2024

·

Stayed 1 night

Hotel ma v mene aquapark ale ten si musite zaplatit v plnej výške niejw v cene hotela aj ked cena je dost vysoka personal velmi slusny nápomocný a ranajky boli fantastické

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10

HARSITT

May 5, 2023

·

Stayed 2 nights

Very nice hotel & the staff. Rooms were clean. Property was well maintained. Plenty of choice for breakfast especially for vegetarians. Staff maintained cleanliness & hygiene. Receptionists were all very good & assisted with maps & guidance for local tourism

10

Sylwia

Sep 1, 2024

·

Stayed 3 nights

Steps from main train station. Next to Termy Zakopiańskie and about 15 min walk to Krupowki street. Amazing breakfast which was included in my price.

10

Carolina

May 6, 2024

·

Stayed 2 nights

This is our third visit and a favorite of our kids when we are in zakopane. We take full advantage of the attached water park each time. One thing that was different this visit is that our room reservation did not include breakfast. This caused confusion and and uncomfortable atmosphere when we did arrive at the restaurant for breakfast as we were questioned several times if we were aware that we had to pay additionally (we were, we were explained this at check in, and requested to have breakfast added for all in our party for both nights of stay). Still, we were stopped and questioned each morning at the restaurant. This should be handled better. Would definitely recommend double/triple checking your reservation to ensure this is included or calling the restaurant ahead to avoid confusion and embarrassment.

10

Marcin

Jul 7, 2022

·

Stayed 3 nights

Świetny hotel z przesympatyczną obsługą. Pokój bardzo czysty i funkcjonalny. Śniadania rewelacyjne, bardzo duzy wybór. Wszystko pyszne. Na pewno tam wrócimy. Gorąco polecam.

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10

Diana

Jan 2, 2022

·

Stayed 3 nights

Wir fanden es wirklich angenehm im Aquarion! Service und Freundlichkeit der Mitarbeiter war 1A. Besonders in den Erinnerungen bleibt uns das Frühstück. Tolle Wanderwege in Nähe des Hotels& Stadtcentrum auch nebenbei.

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10

Grzegorz

Jan 23, 2022

·

Stayed 2 nights

Wszytko Ok Śniadanie super !!!!

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10

Doris

Aug 25, 2025

·

Stayed 3 nights

Very nice room with comfortable bed. The included breakfast had a large variety and was very good. It’s only a 10 minute walk to the train station which is convenient for arrival and departure as well as the bus to morski oko. It’s about 20 minutes to the funicular and the walking street

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8 $142	9 $137	10 $251
11 $119	12 $133	13 $133	14 $133	15 $91	16 $164	17 $333
18 $133	19 $135	20 $141	21 $141	22 $83	23 $183	24 $218
25 $83	26 $83	27 $83	28 $83	29 $147	30 $145	31 $156

Su	Mo	Tu	We	Th	Fr	Sa
1 $83	2 $83	3 $83	4 $83	5 $83	6 $164	7 $168
8 $137	9 $139	10 $149	11 $151	12 $153	13 $170	14 $168
15 $83	16 $83	17 $83	18 $83	19 $83	20	21
22 $83	23 $83	24 $83	25 $83	26 $83	27 $168	28 $167
29 $83	30 $83

Hotel Aquarion Family & Friends - Destigo Hotels

Prices for Hotel Aquarion Family & Friends - Destigo Hotels

Monthly average prices

About this property

Location

Room options

Superior Double Room with Access to Termy Zakopianskie (1 Hour Per Person Per Day)

Executive Apartment (2)

Superior Twin Room with Access to Termy Zakopianskie (1 Hour Per Person Per Day)

Luxury Suite (Duplex)

Superior Twin Room

Panoramic Studio Suite, Mountain View

Superior Double Room

Superior Type Family Room

Guest reviews of Hotel Aquarion Family & Friends - Destigo Hotels

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Aquarion Family & Friends - Destigo Hotels

Considering this hotel for your Zakopane trip?

Prices for upcoming dates