Name: Burrendale Hotel Country Club & Spa
Address: 51 Castlewellan Road, Newcastle, Co Down, Newcastle, Northern Ireland, United Kingdom, Newcastle, County Down, GB
Price range: $214–$395 per night
Rating: 9.9

What guests think

At Burrendale Hotel Country Club & Spa, reviewers consistently praise exceptionally friendly staff, spacious family rooms with bunk beds, and a popular pool, while frequent positives also include tasty meals and generally high cleanliness standards across rooms and shared areas.

Some note dated decor in parts of the spa and rooms, occasional crowding in the pool area, and worn towels. A few guests found rooms uncomfortably warm with no air conditioning, and isolated comments mention inconsistent bar service or minor breakfast issues. A solid choice for family breaks with on-site leisure.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool and kid-friendly leisure facilities, including a warm baby pool, are popular, and several guests mention a good bar and ample parking. A few reviews report crowding, a smaller-than-expected pool, dated areas, and worn spa towels.

Related guest reviews

10

Aimee

Oct 29, 2025

·

Stayed 2 nights

Room was brilliant for our family with 3 kids. Staff were very friendly and went above and beyond when we asked for a fridge to keep the babies food chilled. Pool is amazing and hotel was very quiet so we all slept brilliantly. Would recommend to all!

10

Michelle

Nov 15, 2025

·

Stayed 1 night

Clean room, great bunk beds for 3 kids, lovely restaurant and pool

10

Kathryn

Apr 18, 2025

·

Stayed 1 night

Our stay as a family of 4 (4yr & 5yr old) at the Burrendale was amazing from the outset. The welcome by hotel reception staff was the friendliest we hace received, the superior family rooms were great with the triple bunk configuration. Had gorgeous meal that night, and lovely breakfast the next morning, with the kids being SO excited about the pancake making machine, brilliant. We literally spent hours in the pool, again friendly staff and clean changing rooms. Pool temperature great for kids, and the baby pool was effectively a childs hottub- so hot and bubbles!!! Overall amazing stay, just wish it had been longer.

10

Stewart

Apr 20, 2025

·

Stayed 2 nights

There was always someone on the reception desk to help with any enquiries. The staff were all very helpful and understanding, and there was plenty of car parking spaces. It would be more than a ten minute walk to the town, but we had a lovely stress free time due to excellent accommodation. OH!!!! and the food was excellent.

8

Eleanor

Jul 21, 2025

·

Stayed 2 nights

Nice hotel and facilities, great bar and restaurant, pancake machine was a bonus at breakfast. Room was too hot though with no air con, very uncomfortable but a fan was provided

6

Erin

Jan 24, 2025

·

Stayed 1 night

Pictures are nothing like the hotel in real life especially the pool. Screaming children and overcrowded. Sauna and steam room in same room as pool which didn’t help. Pool was much smaller than the pictures.

8

Lloyd

Apr 16, 2023

·

Stayed 1 night

Front of house were excellent. Rooms and decor were slightly dated. Pool and Spa were good but towels were frayed and had holes in them. The Country Club receptionist apologised for the condition of them. Food and service in the bar were excellent apart from they forgot my Irish coffee that i ordered. Breakfast was fabulous apart from the eggs. All of the eggs in the tray were hard. I asked for some fresh ones and they came out hard as well. Overall 7/10

10

Matthew

Mar 22, 2025

·

Stayed 1 night

Staff so friendly facilities were class and having tollymore on your doorstep was amazing . Would definitely come back in a heartbeat

10

Aimee

Feb 12, 2025

·

Stayed 2 nights

We stayed in the family room and it was brilliant! We had so much space even though there were 5 of us in it. The kids absolutely loved the bunk bed! The pool was great especially the baby pool as it was lovely and warm for the baby. Breakfast was super, and staff very friendly. Would highly recommend

10

Stephanie

May 30, 2025

·

Stayed 1 night

Had the best stay tho the bar staff weren't very friendly

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Cleanliness

Rooms and common areas are repeatedly described as clean or spotless, with housekeeping standards praised across stays. Some guests also noted clean changing rooms in the leisure area.

Related guest reviews

10

Michelle

Nov 15, 2025

·

Stayed 1 night

Clean room, great bunk beds for 3 kids, lovely restaurant and pool

10

Lisa

Aug 24, 2025

·

Stayed 1 night

The staff are so friendly. The cleanliness is top spec.

10

Kathryn

Apr 18, 2025

·

Stayed 1 night

Our stay as a family of 4 (4yr & 5yr old) at the Burrendale was amazing from the outset. The welcome by hotel reception staff was the friendliest we hace received, the superior family rooms were great with the triple bunk configuration. Had gorgeous meal that night, and lovely breakfast the next morning, with the kids being SO excited about the pancake making machine, brilliant. We literally spent hours in the pool, again friendly staff and clean changing rooms. Pool temperature great for kids, and the baby pool was effectively a childs hottub- so hot and bubbles!!! Overall amazing stay, just wish it had been longer.

10

Kathryn

Jul 9, 2023

·

Stayed 2 nights

My husband and I spent a couple of days at The Burrendale just a couple of days ago. We were delighted with our room. It was a lot bigger than most of the hotels we have stayed in. We had a balcony with a view of the Mourne Mountains. The room was spotless and the bathroom was great. We ate dinner twice at the hotel and the food was very good. We would definitely stay here again.

8

Jonathan

Sep 4, 2023

·

Stayed 1 night

I had a great stay. The room was spotless with lots of space. Staff were very friendly. The breakfast was first class with plenty of choice.

8

Sarah

Oct 12, 2024

·

Stayed 1 night

We had a one night stay for my husband's birthday. Very pleasant. Lovely clean, well kept room. Staff were lovely, courteous and friendly. Couldn't have asked for more.

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Rooms

Rooms are often spacious and comfortable, especially family rooms with bunk-bed setups. Some feedback notes dated decor in places and heat discomfort due to lack of air conditioning.

Related guest reviews

10

Aimee

Oct 29, 2025

·

Stayed 2 nights

Room was brilliant for our family with 3 kids. Staff were very friendly and went above and beyond when we asked for a fridge to keep the babies food chilled. Pool is amazing and hotel was very quiet so we all slept brilliantly. Would recommend to all!

10

Kathryn

Apr 18, 2025

·

Stayed 1 night

Our stay as a family of 4 (4yr & 5yr old) at the Burrendale was amazing from the outset. The welcome by hotel reception staff was the friendliest we hace received, the superior family rooms were great with the triple bunk configuration. Had gorgeous meal that night, and lovely breakfast the next morning, with the kids being SO excited about the pancake making machine, brilliant. We literally spent hours in the pool, again friendly staff and clean changing rooms. Pool temperature great for kids, and the baby pool was effectively a childs hottub- so hot and bubbles!!! Overall amazing stay, just wish it had been longer.

10

Debbie

Dec 29, 2023

·

Stayed 1 night

This is a beautiful 4-star hotel. From the moment we entered the door and walked up to the reception desk to the moment we checked out, we had friendly, impeccable service. The room was spacious and beautiful. The restaurant for breakfast was lovely. We would definitely stay here again.

10

Kathryn

Jul 9, 2023

·

Stayed 2 nights

My husband and I spent a couple of days at The Burrendale just a couple of days ago. We were delighted with our room. It was a lot bigger than most of the hotels we have stayed in. We had a balcony with a view of the Mourne Mountains. The room was spotless and the bathroom was great. We ate dinner twice at the hotel and the food was very good. We would definitely stay here again.

8

Eleanor

Jul 21, 2025

·

Stayed 2 nights

Nice hotel and facilities, great bar and restaurant, pancake machine was a bonus at breakfast. Room was too hot though with no air con, very uncomfortable but a fan was provided

8

Lloyd

Apr 16, 2023

·

Stayed 1 night

Front of house were excellent. Rooms and decor were slightly dated. Pool and Spa were good but towels were frayed and had holes in them. The Country Club receptionist apologised for the condition of them. Food and service in the bar were excellent apart from they forgot my Irish coffee that i ordered. Breakfast was fabulous apart from the eggs. All of the eggs in the tray were hard. I asked for some fresh ones and they came out hard as well. Overall 7/10

10

Aimee

Feb 12, 2025

·

Stayed 2 nights

We stayed in the family room and it was brilliant! We had so much space even though there were 5 of us in it. The kids absolutely loved the bunk bed! The pool was great especially the baby pool as it was lovely and warm for the baby. Breakfast was super, and staff very friendly. Would highly recommend

10

LORRAINE

Aug 9, 2025

·

Stayed 2 nights

excellent customer service from start to finish ... family room was very sizeable very comfortable bath and shower excellent hotel all round breakfast wasbeautiful

10

Diane

Mar 15, 2025

·

Stayed 1 night

Rooms were every spacious

8

J

Jul 29, 2023

·

Stayed 1 night

The hotel and spa is in need of renovations, I think maybe some rooms have already had a revamp but my room was very much like going back into the 90s. However the staff more than make up for that, they are very helpful and welcoming. They made our stay very enjoyable and I would return.

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Service

Service is consistently praised as friendly, helpful, and attentive across the hotel, from reception to dining. A few isolated lapses are mentioned, such as less friendly bar service or a missed drink order.

Related guest reviews

10

Aimee

Oct 29, 2025

·

Stayed 2 nights

Room was brilliant for our family with 3 kids. Staff were very friendly and went above and beyond when we asked for a fridge to keep the babies food chilled. Pool is amazing and hotel was very quiet so we all slept brilliantly. Would recommend to all!

10

Lisa

Aug 24, 2025

·

Stayed 1 night

The staff are so friendly. The cleanliness is top spec.

10

Philip

Apr 26, 2025

·

Stayed 1 night

Love this hotel food is so good staff cant do enough 4 u only stayed 1 night will b back

10

Stewart

Apr 20, 2025

·

Stayed 2 nights

There was always someone on the reception desk to help with any enquiries. The staff were all very helpful and understanding, and there was plenty of car parking spaces. It would be more than a ten minute walk to the town, but we had a lovely stress free time due to excellent accommodation. OH!!!! and the food was excellent.

10

Mary

Jul 11, 2025

·

Stayed 4 nights

The staff was so nice and the food was amazing!

8

Lloyd

Apr 16, 2023

·

Stayed 1 night

Front of house were excellent. Rooms and decor were slightly dated. Pool and Spa were good but towels were frayed and had holes in them. The Country Club receptionist apologised for the condition of them. Food and service in the bar were excellent apart from they forgot my Irish coffee that i ordered. Breakfast was fabulous apart from the eggs. All of the eggs in the tray were hard. I asked for some fresh ones and they came out hard as well. Overall 7/10

10

Lisa

Jun 6, 2025

·

Stayed 1 night

Beautiful hotel lovely staff

10

LeeAnn

Jul 23, 2023

·

Stayed 2 nights

Excellent staff service. Couldn’t have been nicer

10

Stephanie

May 30, 2025

·

Stayed 1 night

Had the best stay tho the bar staff weren't very friendly

10

LORRAINE

Aug 9, 2025

·

Stayed 2 nights

excellent customer service from start to finish ... family room was very sizeable very comfortable bath and shower excellent hotel all round breakfast wasbeautiful

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Location

Some guests find the location convenient, with mentions of access to Tollymore.

Related guest reviews

10

Stewart

Apr 20, 2025

·

Stayed 2 nights

There was always someone on the reception desk to help with any enquiries. The staff were all very helpful and understanding, and there was plenty of car parking spaces. It would be more than a ten minute walk to the town, but we had a lovely stress free time due to excellent accommodation. OH!!!! and the food was excellent.

10

Kathryn

Jul 9, 2023

·

Stayed 2 nights

My husband and I spent a couple of days at The Burrendale just a couple of days ago. We were delighted with our room. It was a lot bigger than most of the hotels we have stayed in. We had a balcony with a view of the Mourne Mountains. The room was spotless and the bathroom was great. We ate dinner twice at the hotel and the food was very good. We would definitely stay here again.

10

Peter

Jun 11, 2025

·

Stayed 1 night

Convenient location

10

Matthew

Mar 22, 2025

·

Stayed 1 night

Staff so friendly facilities were class and having tollymore on your doorstep was amazing . Would definitely come back in a heartbeat

10

Eoin

Feb 18, 2024

·

Stayed 1 night

Convenient and great quality 🙌

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Dining

Food and breakfast draw strong praise for quality and variety, with several mentions of enjoyable dinners and a popular pancake machine. Minor issues included overcooked eggs and an occasional missed drink order.

Related guest reviews

10

Michelle

Nov 15, 2025

·

Stayed 1 night

Clean room, great bunk beds for 3 kids, lovely restaurant and pool

10

Philip

Apr 26, 2025

·

Stayed 1 night

Love this hotel food is so good staff cant do enough 4 u only stayed 1 night will b back

10

Kathryn

Apr 18, 2025

·

Stayed 1 night

Our stay as a family of 4 (4yr & 5yr old) at the Burrendale was amazing from the outset. The welcome by hotel reception staff was the friendliest we hace received, the superior family rooms were great with the triple bunk configuration. Had gorgeous meal that night, and lovely breakfast the next morning, with the kids being SO excited about the pancake making machine, brilliant. We literally spent hours in the pool, again friendly staff and clean changing rooms. Pool temperature great for kids, and the baby pool was effectively a childs hottub- so hot and bubbles!!! Overall amazing stay, just wish it had been longer.

10

Stewart

Apr 20, 2025

·

Stayed 2 nights

There was always someone on the reception desk to help with any enquiries. The staff were all very helpful and understanding, and there was plenty of car parking spaces. It would be more than a ten minute walk to the town, but we had a lovely stress free time due to excellent accommodation. OH!!!! and the food was excellent.

10

Debbie

Dec 29, 2023

·

Stayed 1 night

This is a beautiful 4-star hotel. From the moment we entered the door and walked up to the reception desk to the moment we checked out, we had friendly, impeccable service. The room was spacious and beautiful. The restaurant for breakfast was lovely. We would definitely stay here again.

8

Eleanor

Jul 21, 2025

·

Stayed 2 nights

Nice hotel and facilities, great bar and restaurant, pancake machine was a bonus at breakfast. Room was too hot though with no air con, very uncomfortable but a fan was provided

10

Mary

Jul 11, 2025

·

Stayed 4 nights

The staff was so nice and the food was amazing!

8

Lloyd

Apr 16, 2023

·

Stayed 1 night

Front of house were excellent. Rooms and decor were slightly dated. Pool and Spa were good but towels were frayed and had holes in them. The Country Club receptionist apologised for the condition of them. Food and service in the bar were excellent apart from they forgot my Irish coffee that i ordered. Breakfast was fabulous apart from the eggs. All of the eggs in the tray were hard. I asked for some fresh ones and they came out hard as well. Overall 7/10

8

Jonathan

Sep 4, 2023

·

Stayed 1 night

I had a great stay. The room was spotless with lots of space. Staff were very friendly. The breakfast was first class with plenty of choice.

10

Aimee

Feb 12, 2025

·

Stayed 2 nights

We stayed in the family room and it was brilliant! We had so much space even though there were 5 of us in it. The kids absolutely loved the bunk bed! The pool was great especially the baby pool as it was lovely and warm for the baby. Breakfast was super, and staff very friendly. Would highly recommend

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Month	Average price
January	$230
February	$234
March	$219
April	$223
May	$238
June	$236
July	$229
August	$239
September	$249
October	$257
November	$262
December	$229

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6 $217	7 $219	8 $217	9 $296	10 $218	11 $297	12 $395
13 $217	14 $217	15 $215	16 $215	17 $217	18 $359	19 $281
20 $214	21 $215	22 $215	23 $217	24 $215	25 $217	26 $316
27 $219	28 $215	29 $218	30 $217

Su	Mo	Tu	We	Th	Fr	Sa
				1 $216	2 $255	3 $289
4 $216	5 $217	6 $217	7 $220	8 $217	9 $226	10 $280
11 $222	12 $218	13 $222	14 $224	15 $217	16 $220	17 $284
18 $225	19 $217	20 $224	21 $217	22 $217	23 $217	24 $290
25 $235	26 $233	27 $235	28 $235	29 $232	30 $232	31 $291

Burrendale Hotel Country Club & Spa

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